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Avaya Aura™
AVAYA AURA
Communication Manager COMMUNICATION
The foundation of your unified communications solution. MANAGER SOFTWARE
BUNDLES:
• Communication Manager
Overview Benefits of Avaya Aura Standard 5.2: Provides fully-
Communication Manager is a key foundation Communication Manager converged telephony features;
of Avaya Aura. It delivers rich voice and Helping ensure business continuity QSIG/DCS networking
video capabilities and provides for a to interface with existing
resilient, distributed network of media • Transparent server failover: If the primary
gateways and analog, digital and IP-based server fails, the backup automatically systems and centralized voice
communication devices. In addition, Avaya takes over. mail systems; and standard
Aura Communication Manager boasts • Redundant interfaces: Minimizes the survivability at remote
robust PBX features, high reliability and impact of local network failures. locations.
scalability, and multi-protocol support. It
• Geographically separated redundant servers:
includes advanced mobility features, built- • Communication Manager
Provides redundancy across the IP
in conference calling and contact center
telephony solution. Enterprise 5.2: Includes
applications and E911 capabilities.
• Branch office survivability: Keeps branch everything in Communication
Avaya Aura Communication offices and remote locations connected to Manager Standard plus
Manager enables the virtual the main data center. multinational gateway
enterprise by providing: • Voice quality monitoring and management: support and high availability
• Robust voice and video call processing Checks for network conditions that with 100% feature
capabilities. adversely affect voice quality and transparency at remote
automatically applies corrective action.
• Advanced workforce productivity and locations in survivable mode.
mobility features. Promoting enterprise security
• Communication Manager
• Built-in conferencing and contact center • Secure by design: Avaya Aura
Communication Manager-based telephony Branch 2.0: Provides a set
applications.
servers are isolated from the rest of the of features optimized for
• Centralized voicemail and attendant enterprise network to safeguard them enterprises with customer-
operations across multiple locations. from viruses, worms, DoS and other facing distributed branch
attacks. offices or retail locations.
• Designed for high availability, reliability
and survivability. • Secure by default: Avaya Aura
Communication Manager uses the
• Connectivity to a wide range of analog, minimum number of services and access
digital, and IP-based communication ports to reduce susceptibility to malicious
devices. attacks.
• Increases efficiency: Easy-to-use features
• Support for SIP, H.323 and many • Secure communications: Avaya Aura save workers hours in setting up, dialing
industry-standard communications Communication Manager uses media and routing calls.
protocols over a variety of different encryption between servers, gateways
• Improves collaboration: Workers enjoy
networks. and endpoints to secure the
increased collaboration with easy-to-
voice stream.
• More than 700 powerful features in all. operate conferencing and paging features.
Enhancing workforce productivity Open Standards
• Handles incoming calls effectively:
• Support for open standards: Facilitates
Multiple options for call routing,
embedding communications into business
queuing and priority handling.
processes, adding value to the enterprise.

FACT SHEET
• SIP support: SIP improves the connectivity • S8400 Enterprise Survivable Server: It is
and openness of Communication Manager now possible to configure S8400 as an Avaya Aura
and associated end-user devices, resulting Enterprise Survivable Server (ESS) to Communication Manager
in reduced costs, faster deployment of provide enterprise-wide disaster recovery.
new functions and enhanced options for Features
linking communications with business • Increased endpoint and trunk capacity: On Employee Productivity
processes. SIP based presence lets users S8700-series servers total IP (H.323)
• Call Coverage
inform others of their status, availability station + trunk capacity is increased to
• Send All Calls
and how they may be contacted. 18,000. SIP capacities are increased
• Priority Queuing
from 15,000 to 18,000 endpoints and
• Backup Alerting
• End-to-end standards-based application from 5,000 to 7,000 trunks. • Timed Reminders
integration: Linux-based Communication • Attendant Vectoring
Manager software provides integration of • G430 Gateway: The G430 is a new H.248
• Abbreviated Dialing
old (TSAPI, JTAPI, CSTA) and new (Web media gateway intended for branch
• Last Number Dialed
services and service-oriented architecture) offices and sites with 2 to 150 users. The • Internal Automatic Answer
standards. G430 has the same features as G250, • Integrated Directory
G350 and G450 gateways, including SLS • Universal Access — Phone Status
Simplified Network Management (standard local survivability) integrated in • Intelligent Call Routing
• Avaya Integrated Management Suite: the gateway. • Multi-party Conferencing (up to 300)
Provides a comprehensive set of tools • Meet-Me Conferencing
• Survivable SIP Gateways: Solution • Group Paging
that makes it easy to deploy, manage
support for small, low cost third party • Remote Call Coverage/ Forward
and maintain a complex, distributed
and customer installed SIP gateways Off-Net
Communication Manager-based IP
and Avaya 96xx phones enables remote • Personal Station Access
telephony network.
branches to stay connected during WAN • Automatic Call Distribution (ACD)
outages. • Enterprise Mobility User
New Features in Avaya • SIP Visiting User
• New Telephony Features: Supports new • Team Button
Aura Communication telephony user features for EMEA market.
Manager 5.2 Endpoint Devices
• Processor Ethernet for Duplex Servers: • Midsize Business Template: Single S8510
• SIP Telephony Support with SIP
Extension of Processor Ethernet capability server configured to host multiple Avaya
Enablement Services (SES)
for S8720 and S8730 duplicated critical Aura components, will be available in the
• Avaya one-X® Deskphone
reliability servers. Allows H.248 media second half of 2009. Provides a cost- • 9600 Series IP Telephones
gateways, H.323 endpoints and SIP effective deployment option for mid-size • Avaya 1600 Series IP Telephones
endpoints to connect directly to the customers that is easy to install, service • Avaya 3600 Series IP Wireless
server’s Ethernet interface. Eliminates and manage. Telephones
need for an expensive G650 gateway and • Avaya IP Softphone
allows a cost effective H.248 gateway to Learn More • Avaya one-X Mobile
be used instead, providing up to 50% • Avaya one-X Desktop
To learn more about Avaya Aura • Avaya one-X Speech
hardware cost savings.
Communication Manager talk to your Avaya • Avaya one-X Portal
• S8510 Embedded Voice Messaging: Account Manager or Authorized Partner.
Integrated voice messaging (previously Also, visit us at www.avaya.com. Networking
supported on S8300 and S8400) is now • Q.Sig Management
available on the S85x0 media server • 13-Digit dial plan
providing a cost-effective messaging • T.38 fax over IP
solution for mid-size customers. • Modem over IP
• SIP Trunking

About Avaya
Avaya is a global leader in enterprise communications systems. The company
provides unified communications, contact centers, and related services directly
and through its channel partners to leading businesses and organizations
around the world. Enterprises of all sizes depend on Avaya for state-of-the-art
communications that improve efficiency, collaboration, customer service and
competitiveness. For more information please visit www.avaya.com.

© 2009 Avaya Inc. All Rights Reserved.


Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. avaya.com
All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks,
respectively, of Avaya Inc All other trademarks are the property of their respective owners.
06/09 • UC4296

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