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6 Release Notes
Last updated: March 14, 2017
These release notes describe the new features, improvements, and fixed issues in this release. They also provide
information about upgrades and describe workarounds for known issues.
Firmware upgrades
SolarWinds NCM 7.6 introduces a new feature that upgrades the firmware on many devices at one time. Because
security fixes are distributed as new firmware revisions, upgrading firmware helps network administrators correct
security vulnerabilities.
Simplified installer
Installation is easier due to a single SolarWinds NCM 7.6 component. There is no longer a separate NCM-NPM
integration component.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 1
the exclusive property of SolarWinds and its respective licensors.
Native SSL support for the Orion Web Console
Seamlessly bind SSL certificates to the Orion Web Console and enable HTTPS connections using the Configuration
Wizard. The Configuration Wizard scans the Orion server for valid SSL certificates that you can choose for the binding,
or you can generate a self-signed certificate on the fly.
How to upgrade
Use the following resources for planning and upgrading:
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 2
the exclusive property of SolarWinds and its respective licensors.
• Use the Product Upgrade Advisor to build your upgrade path. The path provides the exact products and versions to
upgrade in a sequence to the latest versions.
• If you are upgrading:
◦ NCM and other modules (NPM, SAM, NTA, etc.), use the multiple products upgrade guide.
◦ NCM as a single product, use the single product upgrade guide.
Each guide includes checklists and instructions to help you plan and execute your upgrade.
• When you are ready, download the upgrade package from the SolarWinds Customer Portal.
Fixed issues
NCM 7.6 fixes the following issues.
Case
Description
number
Fixed an issue with Alteon devices where NCM did not correctly escape the formard slash (/)
1096203
character.
1016921,
Fixed an issue with Palo Alton devices where NCM did not correctly detect the begginning of the
config file.
1058446
1005547, Fixed an issue that prevented a device inventory using SNMPv3 credentials using certain
characters.
1036551
1018780,
Reverted the file naming convention introduced in NCM 7.5.
1018886
985992,
Fixed an issue with the bulk modification of nodes with different NCM device templates.
1061349
Fixed an issue with date and time macros used for file names and email titles in NCM jobs.
1062234
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 3
the exclusive property of SolarWinds and its respective licensors.
Fixed an issue that affected jobs scheduled on pollers in different time zones.
1029363
1080679, 1104953, 1031225, 1041708, 1009688, The Manage Alerts page either constantly refreshes
1007586, 1074064, 1096297, 1085714, 1007856 or becomes unresponsive.
1009412, 1076919, 1099060, 923828, 1091945, 1088802, Active Alerts page displays the wrong name if you
911654, 911553 edited the node while an alert was active against the
node.
1042185, 1067502, 1068600, 1091904, 1063084, Performance degrades when there are a significant
1069179, 1040947, 1033595, 1080742, 1086148,
number of dependencies and may not show in the list
1095806, 1061524
of managed dependencies.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 4
the exclusive property of SolarWinds and its respective licensors.
1089390 Excessive database queries to
sw_GetSettingsCurrentValue.
1080766, 1009082, 1019843, 1042578 Nodes using SNMPv3 credentials are duplicated
during an upgrade.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 5
the exclusive property of SolarWinds and its respective licensors.
The Orion Web Console is slow or alerts do not
1079825, 942110, 1068317, 971740, 1034431
display due to the SolarWinds Information Service
process using up to 4 GB before timing out.
1070330, 1071035, 1074365, 1070330, 1074365 Dependencies are missing from the Orion Web
Console after an upgrade.
1068892, 1068879, 1067676 The Web-based SSH client does not accept user
names with special characters in some browsers.
1011854, 1063374, 878151, 1036003, 1048166, 807337 Trigger conditions are missing and you cannot edit
some alerts after an upgrade.
1054525
The DiscoveredItems variable does not resolve.
1059844, 1020832, 1018423 The Log Alert to File action does not appear to work
due to an encoding change after an upgrade.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 6
the exclusive property of SolarWinds and its respective licensors.
1047190, 1059644
Port 5672 accepts unencrypted AMQP connections.
1010691, 1035604, 1027737, 1046224, 1038711, Receive "Error querying ServiceNow Instance
1049203, 1052486 Instance can be offline or not properly configured"
when creating a ServiceNow alert action.
1023811
Network Atlas does not load.
1062326, 1052508
ServiceNow fields display the wrong language.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 7
the exclusive property of SolarWinds and its respective licensors.
Users with node limitations cannot add SNMPv3
1014191 nodes.
1029811
The All Groups resource collapses expanded groups.
964659
Syslog message resources do not apply filters.
1018353 The All Nodes Tree resource does not load if there
are NULL values in the node data.
943161, 875757, 809390 Cannot list resources on a device when TLS 1.2 is
enforced and the Orion Web Console may be blank.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 8
the exclusive property of SolarWinds and its respective licensors.
When a service is listed in the registry or whitelisted,
1079332 but not present on a computer that is highly available,
the computer fails over to the backup computer and
may constantly failover or not start.
1107207, 1107944, 1134456, 1054772, 1123866, The SolarWinds Job Engine crashes with high
1007379, 1070626, 1074013, 1081866, 1079150, resource utilization errors.
1116768, 1125380, 1086292, 1094598, 1100915,
1024863, 1063406, 1007379, 1043849, 1078861,
1109430
Known issues
Work-around: Create a new SQL account with required permissions as detailed in this knowledge base article.
Work-around: If you encounter this issue, following an NCM upgrade, add a new Connection Profile (select "Use for
auto detect"), and then re-run the node discovery.
Work-around: See this Knowledge Base article for the workaround to this issue.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 9
the exclusive property of SolarWinds and its respective licensors.
Large reports export limitation
Issue: Unable to export large reports, such as vulnerability reports, that have more than 50,000 items.
Work-around: Open the report for editing, choose Edit Table in the Content section, and filter the results to 50,000 or
less.
Work-around: To restore the previous display, edit the relevant report and add the appropriate property.
Work-around: If you encounter this issue, open the folder on your SolarWinds Orion web server, and remove all NCM
files.
End of support
For information about supported versions of SolarWinds products, see this article.
This version of NCM no longer supports the following hardware, software, and features:
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 10
the exclusive property of SolarWinds and its respective licensors.
Support for SQL 2008 and 2008 R2 is deprecated as of this release.
Microsoft
SQL Future releases will no longer support using SQL 2008 or 2008 R2 as your database
Server server.
SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience.
Microsoft Future releases will no longer support installing on Windows Server 2008 R2, though
Windows
you can continue to monitor computers running Windows Server 2008 R2.
Server
SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your
earliest convenience.
Export to The Export to PDF button on dashboards is deprecated as of this release and will be removed in a
PDF future release. SolarWinds recommends that you use the Save as PDF functionality built into your
feature browser.
Alert The deprecated Alert Manager application has been removed from the Orion Platform. Use the web-
Manager based Alert Manager through the Orion Web Console to create and manage alerts.
Version history
NCM 7.5.1
NCM 7.5
NCM 7.4.1
NCM 7.4
NCM 7.3.2
NCM 7.3.1
NCM 7.3
NCM 7.2.2
NCM 7.2.1
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 11
the exclusive property of SolarWinds and its respective licensors.
NCM 7.2
Legal notices
© 2017 SolarWinds Worldwide, LLC. All rights reserved.
This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed,
in whole or in part, or translated to any electronic medium or other means without the prior written consent of
SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain the exclusive
property of SolarWinds and its respective licensors.
The SolarWinds and other SolarWinds marks, identified on the SolarWinds website, as updated from SolarWinds from
time to time and incorporated herein, are registered with the U.S. Patent and Trademark Office and may be registered or
pending registration in other countries. All other SolarWinds trademarks may be common law marks or registered or
pending registration in the United States or in other countries. All other trademarks or registered trademarks contained
and/or mentioned herein are used for identification purposes only and may be trademarks or registered trademarks of
their respective companies.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 12
the exclusive property of SolarWinds and its respective licensors.