Escolar Documentos
Profissional Documentos
Cultura Documentos
BUSINESS PLAN
1
Recruiter Network Systems Business Plan
Table of Contents
2
Recruiter Network Systems Business Plan
7.9. Inventory ......................................................................................................................40
7.10. Suppliers ...................................................................................................................40
7.11. Credit Policies ...........................................................................................................40
8. Financials.......................................................................................................................41
8.1. Start-up Funds .............................................................................................................41
8.2. Financial History and Analysis (current businesses only) .............................................41
8.3. Current Financial Position (current, takeover or franchise businesses only) .................41
8.4. Operating Forecast ......................................................................................................41
8.5. Break-Even Analysis ....................................................................................................41
8.6. Balance Sheet ..............................................................................................................42
8.7. Income Statement ........................................................................................................42
8.8. Cash Flow ....................................................................................................................42
9. Funding Request ...........................................................................................................43
9.1. Capital Requirements ...................................................................................................43
9.2. Risk/Opportunity...........................................................................................................43
9.3. Exit Strategy.................................................................................................................44
10. Appendix A – Financial Information.............................................................................45
11. Appendix B – Charter Documents................................................................................46
12. Appendix C – Detailed Job Description .......................................................................47
3
Recruiter Network Systems Business Plan
Statement of Confidentiality & Non-Disclosure
This document contains proprietary and confidential information. All data submitted to
Leadership Grant is provided in reliance upon its consent not to use or disclose any information
contained herein except in the context of its business dealings with Recruiter Network System.
The recipient of this document agrees to inform its present and future employees and partners
who view or have access to the document's content of its confidential nature.
The recipient agrees to instruct each employee that they must not disclose any information
concerning this document to others except to the extent that such matters are generally known
to, and are available for use by, the public. The recipient also agrees not to duplicate or
distribute or permit others to duplicate or distribute any material contained herein without
Recruiter Network System's express written consent.
Recruiter Network System retains all title, ownership and intellectual property rights to the
material and trademarks contained herein, including all supporting documentation, files,
marketing material, and multimedia.
4
Recruiter Network Systems Business Plan
Executive Summary
Business Description
Recruiter Network Systems, Inc. is a new IT company serving the recruiting industry, located in
Toronto, Canada.
As a company our Mission is to make a powerful, positive impact for recruiters in North America.
Collectively, we live from the intention of transforming the recruitment industry.
Our mission is to make a powerful, positive impact and transform the recruitment industry, by
democratizing the recruitment marketplace through our product that integrates a technology
(Applicant Tracking Systems) and a proven revenue generating process (Split-Fee Revenue
Model) for independent recruiters and small recruitment firms.
What does this mean in practical terms?
In essence, we are creating a way for recruiters to communicate with each other that will enable
cooperation by leveraging already existing resources (a recruiter's database of unplaced
candidates) and linking it with other recruiter's databases such that the correct candidates can
be sourced and placed in companies that need the talent faster than was ever possible.
Imagine if a recruiter is at a client's office and has exhausted his own and his personal network's
resources to find a proper candidate for a job. At this point the recruiter has a few options,
namely continue the search on the internet, call more people, and keep on making new
connections with other recruiters. This process may work eventually, however it is time
consuming.
However, what if at this precise moment in time this problem disappeared? What if a recruiter
had access to key information to hundreds of other recruiter's databases of unplaced and
qualified candidates at the touch of a button on the internet or on a PDA application?
Through our research into the marketplace so far, small recruitment firms and independent
recruiters do not have the ability to compete with the larger, more established firms that have
larger networks.
What if we gave them an opportunity to level the playing field?
As a robust online and mobile platform it will allow independent recruiters to work collaboratively
and share half of the revenues of the total fee paid by the client (through a split fee revenue
model) on searches, while radically decreasing the amount of time it takes to source candidates.
Best of all, there will be no commission fees for the recruiters -- any recruiter will be able to
simply use the system by paying a standard membership fee. This will provide more money for
the recruiters and allow us to expand our network rapidly to other cities in North America.
Our product is a software product to be used by independent and small firm recruiters. This
software will combine a world class Applicant Tracking System (ATS) with a split-fee revenue
generation service. We saw the need for this product based upon years of research within the
recruitment industry. ATS has been around for awhile. Sharing commissions (split fee revenue)
amoungst recruiter is also not a new concept. The marriage between an fully equipped
ATS/split-fee revenue generation is a new concept not explored before within the recruitment
industry. We believe this product will assist independent and small firm recruiters to gross an
additional revenue stream which will be added on to a full recruiter production desk. In order to
develop this product, we will manage an offshore development team in the Philippines. For this
5
Recruiter Network Systems Business Plan
product / service , we plan on charging a monthly membership fee of $49.99 per month per user
in order to use our system once launch has been established.
We will incorporate this software product with various social media platforms (Facebook,
LinkedIN, Twitter) and local monthly networking meetings in order for recruiters to build long-
term relationships to increase existing revenue production.
The Market
We are an Information Technology company that services the recruitment industry. The
recruitment industry is a $9.2B industry in Canada. (According to Statistics Canada) Most of this
industry is comprised of independent recruiters and small recruitment firms. (There are very few
major players within the recruitment marketplace). RNS will cater towards independent
recruiters, small firms and start-up recruitment firms that want to eliminate competition and
encourage collobration between other recruiters. Within the first year of launch (Jan 2011), we
expect to start locally in the Toronto marketplace and grow to 100 recruiters using our system
before expanding to a new metropolitan city. We believe this will take approximately 12 to 16
months. The same model that will be used to grow in Toronto will also be replicated in
Montreal.
We plan on educating our customers of our product through social media, article writing in trade
magazines and networking sites. We plan on writing specific targeted articles on recruitment to
industry trade magazines (ACCESS) in order for recruiters to raise awareness with our product
and our brand. Utilizing exisiting social media recruitment sites (i.e. Recruitingblogs.com, ERE),
we plan on establishing a solid brand and product that will bring a value add to small and
independent recruitment firms.
Competition
We have investigated the competition. Currently, we believe that there is only one network
system that combines a full CRM service with a recruiter split fee network. We have found that
our competition has a minimal amount of recruiters using their system as they are new and
upcoming. (incorporated 2006). There are many Applicant Tracking Systems (ATS) on the
market at this time. There are also many split fee revenue generation systems on the market
that allow recruiters to collaborate with each other to increase revenue production. We have not
found a suitable, world-class Applicant Tracking System that provides the recruiter with a split
fee revenue generation methodology. Our competition also charges the recruiter a commission
fee ranging between 6% - 10% on each placement the recruiter makes with their system. In
addition to the commission fee, our competition charges a monthly service charge per each
recruiter per month in order for them to use the system.
We plan on differentiating ourselves in three ways:
• Integrate a world-class ATS system with a very simple candidate/job order
sharing system
• Catering to the local city / municipality by social media and in-person after hour
networking events with recruiters only to build relationships and focusing on
increasing revenue generation
• Offering this product at an affordable monthly membership service with no
commission charge on each placement.
We believe the market is ready for this type of product. Recruitment is an industry that is
growing exponentially with an increase in small start-up and independent firms due to the low
initial start-up costs. There are very few products that cater towards independent recruiters and
small firms. We believe this product will assist recruiters to increase revenue placement and be
6
Recruiter Network Systems Business Plan
able for recruiters to find new homes for their candidates and bring new job orders to the
marketplace.
Operations
Our operations consists of in-house and outsourced resources. This department is designed
with our clients in mind. Our intention is to build long-term relationships with our clients. We will
be hiring part-time temporary employees through the first year of operation. Also, the software
development will be outsourced.
Management Team
Our management team has a combined over 30 years experience in management roles.
The key members of the management team are Brian Pho, Iffy Kazim and Vwodek Wojczynski.
Mr. Pho has over 8 years experience operating a recruitment firm in downtown Toronto. As a
recruiter, his expertise is in technical sales, engineering and manufacturing.
Miss Kazim has over 13 years managing the operations of various businesses, with the key
experience being at an IT firm where she managed a team of developers. Her expertise is in
operations and financial management.
Mr. Wojczynski has been in business for almost 9 years, initially in the design & advertising
industry, and migrating to the coaching and consulting industry in 2006. As a business operator,
coach and consultant, he has worked with over 30 businesses personally, has trained over 200
interns for him firm (over a period of 4 years), and has had personal experience in successfully
accelerating the growth and development process of over 20 small businesses during the start-
up/growth stages.
Given our experience, we are clear about our strengths and weaknesses. As a team we have
already been working together for almost 6 months.
Organizationally, our chain of command will be Vwodek Wojczynski as the CEO (providing
direction and decisions about the future), with Iffy Kazim, COO (operations and finance) directly
reporting to him. Brian Pho, Marketing & Sales Manager will report directly to Iffy. (This is
depicted in detail in our organizational chart).
7
Recruiter Network Systems Business Plan
As the business grows we will look at hiring new team members. We believe at this stage that
the key management roles we will consider initially is for the Blue Ocean Department (Research
& Development) Customer Service, and Finance. If a member of our management team leaves,
our operations plan is to document the position such that new people can be developed to fulfill
the role.
Risk/Opportunity
We have considered the possible risks involved with this business. These risks are:
Market risks
o New to the market
o Not being able to obtaining customer/client base
o Lack of ease of entry
o Slow industry traction
o Slower than expected adoption
o Slow-times or recession
o Slight risk of competition
Operational risks
o Slower than expected software development
o The nature of software development and all the variables that contribute to
successful production
Staffing risks
o Finding the right candidates
Financial risks
o Mismanaged funds
Managerial risks
o Poor project management
o Mismanagement of resources
o Going off timelines
Financial Summary
We have calculated a start-up cost of $20,500.
The operating forecast has been calculated for three different scenarios:
Expected – this is the forecast we are using to for our operations and this is what
we have based our plan on.
Optimistic – this is the forecast where sales are beyond our expectations.
Pessimistic – this is the worse case scenario. This scenario provides forecast if
our sales do not go as planned and our costs are more than what we expected
8
Recruiter Network Systems Business Plan
Number of memberships sold for the year = $174,795.00/$50 = 3496 memberships
Each membership costs $50 (plus HST) per month. On average our monthly expenses
is $14,566.25. The number of units that would need to be sold on a monthly basis is
$14,566.25/$50 = 292 (approximately).
Capital Requirements
We have $15,000 cash at hand and access to another $25,000 of invested liquid capital. To
date no money has been invested in this business. However, there is some existing
infrastructure and work that has been done previously around this concept that resulted in a
BETA software system with $5,000.00 invested.
The funds are required to start the business, and develop, market and sell the software.
There are two items that we considered for capital requirements are:
a) Start up costs of $20,500, and
b) The maximum loss incurred of $90,593.
Source of funds:
Source Amount
Your contribution (If any) $15,000-40,000
Grant $100,000
Loans 0
Total $115,000-140,000
9
Recruiter Network Systems Business Plan
1. Business Description
The name of the company is Recruiter Network Systems, Inc. and its head office is located in
Toronto, Ontario. The legal structure is a corporation, and it is a new company that is in its start-
up phase. Our first product has been tested in beta, and we will require IT development staff to
complete the beta software for alpha launch in the marketplace. The company will have 3 key
partners, with outsourced IT development staff.
The people we market our products to are independent recruiters and small recruitment firms
that intend on sharing half of the revenues (split fee revenue model) of the total fee paid by the
client.
The changes we see in the recruitment industry is the increased use of social media,
collaboration and cooperation between recruiters. The reasons behind this trend are two-fold:
a) the need to increase gross revenue per recruiter will become more relevant in a hyper-
competitive marketplace, and
b) socially people today are more inclined to collaborate and cooperate with each other, as
evidenced by the explosion of social media tools and online sharing.
The way our company will respond to these changes is by offering a platform for recruiters
designed by recruiters that leverages candidate and customer resources and support them in
forming split placement revenue.
The Recruitment Industry is a service based industry totaling $9.2 Billion Canada-wide as
reported by Stats Canada in the chart below. Profitability of the industry has been marginally
increasing over the past 5 years, with 66% of the total operating expenses going to paying for
salaries, wages and benefits.
Employment services.
2004 2005 2006 2007 2008p
$ millions
Canada
Operating revenue 6,268.9 7,402.0 8,217.5 9,110.9 9,201.2
Operating expenses 6,033.4 7,130.8 7,938.1 8,751.5 8,807.1
Salaries, wages and benefits 4,517.8 5,268.0 5,704.4 5,826.7 5,788.6
%
Operating profit margin 3.8 3.7 3.4 3.9 4.3
p
: preliminary.
Notes:
- North American Industry Classification System (NAICS), 2007 - 5613.
- Figures may not add to totals because of rounding.
Source: Statistics Canada, CANSIM, table (for fee) 361-0001 and Catalogue no. 63-252-
X.
Last modified: 2010-03-31.
In Ontario, our primary place of business, the industry represents well over half of the total
output in Canada at 56.7%. While profitability has been steadily declining in Ontario it jumped
10
Recruiter Network Systems Business Plan
back in 2008 with the highest profit margin in 5 years at 3.7%. Salaries, wages and benefits
represents 61% of the total operating expenses.
11
Recruiter Network Systems Business Plan
Industry Market Segments
Industry market segments are defined by the recruiter and they can work with several industry
segments at the same time
For example, clinical, medical and bankruptcy/insolvency.
“Simplify the placement process for both the recruiter and the client.”
We are in the business of helping recruiters place more candidates faster through cooperation
and collaboration. The product we offer is an online and mobile marketplace that integrates a
CRM and split fee revenue system for independent and small recruitment firms.
The reasons for having these locations are to service different markets of recruiters.
12
Recruiter Network Systems Business Plan
Mission Statement
Our Mission is as follows:
Recruiter Network Systems, Inc. is an IT company that makes a powerful, positive impact for
recruiters in North America. We live from the intention of transforming the recruitment industry.
Inside of this intent we provide a world-class online community and marketplace for recruiters.
Collectively, we are a path to collaboration, cooperation, membership, friendship and monetary
growth. All of those who participate shall benefit from our organization’s intent, effortlessly and
decisively, experiencing constant growth and fulfillment.
Through each interaction, we serve the recruitment industry in the most positive of ways.
Please refer to Appendix B for our Vision and External Mission.
• The top goal of the business is to reach $250,000 in revenues with 20% net
profitability by end of fiscal year 2011.
• The plans for the future of the business are to launch new cities in Canada and
the United States.
• The ambitions for the company are to be the world's largest global network for
independent recruiters and small recruitment firms.
• The growth strategies we are developing are to grow the Toronto location to
$120,000 at which point we will expand to other key cities in Canada and the
United States.
• The rate of growth we are projecting for Toronto is exponential based upon the
science of a network based model.
• As part of our growth strategy we plan on diversifying our offering to different
cities across North America.
• Our short-term 90 day goals are:
• To build a community of independent recruiters through social media
• To source and manage an offshore IT development team
• To obtain $100,000 in funding from the Leadership Grant
• To establish a relationship with a SRED Consulant
• Our long-term 3 year goals are:
o To have $480,000 in revenue generated from Recruiter Network Systems
by August 1, 2013
o To have 6 other cities using the RNS (Recruiter Network Systems) (tm)
by August 1, 2013
• Our long-term 5 year goals are:
o To launch Elite Recruiter Systems for topflight recruiters in each location
13
Recruiter Network Systems Business Plan
o This system will focus on the top producers that are using our system,
and will build a leadership program that will represent RNS in each city
we have a presence in.
During the BETA phase we will offer a full-out free trial where users will be invited to provide us
with feedback. With the launch of Version 1.0, we will offer a membership and provide a deal
for the BETA users .
One of the major requirements for our success is the new capital to assist us in effectively
meeting our upcoming challenges, including:
14
Recruiter Network Systems Business Plan
• Email marketing system
Ownership
1. Vwodek Wojczynski - Partner / Chief Executive Officer
Brian Pho - Partner / External Division Director (Marketing, Sales & Customer Service)
Each owner has 50% shares in the company
Ownership Chart
As of August 1, 2010
Name Title (if Applicable) Number of Percentage of
Shares Ownership
Wlodzimierz Mikolaj Partner, CEO 500 preferred 50%
Wojczynski shares
Brian Yang-Ang Pho Partner, External 500 preferred 50%
Division Manager shares
TOTAL 1000 100%
preferred
shares
15
Recruiter Network Systems Business Plan
2. Products / Services
Recruiting Network Systems (RNS) is a recruitment marketplace built by recruiters for
independent and small business owners in the recruitment space. We are an Information
Technology company that merges the gap between a full recruiter CRM / contact management
software service combined with a split revenue generation service. We provide this service on
a monthly membership basis with no additional costs or hidden fees attached.
The creation of a ATS service has been around for over 30 years. Split fee revenue generation
amoungst recruiters has also been around for 30_ years. This product will be the first of its kind
to introduce recruiters to a full contact management software database with the potential of
increasing their production through sharing of candidates and job orders. There has not been a
product out in the marketplace which can combine a full service ATS / CRM software with a split
revenue generation service amongst recruiters.
The product will offer the following services to the recruitment marketplace:
Core Services (Recruitment)
Full CRM software support
Split fee revenue generation amoungst recruiters integrated with a full ATS software support
Integration with many social media and mobile application server support for a variety of search
functionality.
Pricing
We will be charging a monthly service fee of $49.99 per month per user. In order to attract
recruiters, we will start beta testing and surveying recruiters in the Toronto region. Beta testers
will be given access to the system for 3 months free to test out trails, bugs and troubleshoot the
system. After a 3 month period, a monthly service fee of $49.99/month/user will be charged.
For non-beta testers, we will provide one month free in order to generate critical mass for a
certain population. Referral fees can be generated through existing members and through beta
testers.
Our product is differentiated in the marketplace through price, ease of use and the use of split
fee network systems. Other split fee network systems charge a commission for each placement
that the recruiter uses in that network. These commissions range anywhere from 6% to 10% of
the overall client fees. In addition to the commissions charged, a monthly service fee ranging
from $80/month/user is charged to the recruiter that uses the system. This lowers the amount of
commission the recruiter retains as we believe this system benefits the system user rather than
the recruiter themselves.
We differentiate ourselves in the marketplace by the use of a free beta testing network
(anywhere from 1 month to 3 months) in which our service will be available on a subscription
basis of $49.99/month/user. No commission will be obtained if a placement is made through our
system and a minor set-up fee might be charged to the client. The system will integrate with
many other social media platforms (Facebook, LinkedIN) in order to build local communities of
recruiters in each major metropolitan region. RNS will also be developing monthly Recruiter
Meetups and networking opportunities to meet other recruiters associated with the network in
order to strengthen the relationship between recruiters who use the system. Recruiter meetups
will also build a forum for recruiters in which recruiters can talk about their challenges that they
16
Recruiter Network Systems Business Plan
are facing within their industry. We believe that these network meetings can be promoted
through social media sites and be charged on a free basis. Future membership to this service
will be based upon referrals.
We believe the potential of a recruiter network system is huge in order to grow candidate and
job order base. By using this system, we believe recruiters can increase their level of production
and be more efficient in placing hard to find candidates.
By having completed our initial research, and having two senior recruiters on our team, we
believe that there is a large market for this product. Future applications include an enhanced
membership package for recruiters who actively use our system in which we can increase our
membership price. Large amount of tracking will be used to administer and track users within
the system. Top producers will normally want to link with other Top producers who are actively
engaged with our system and we believe an enhanced level of membership and services will be
required to cater to these top producers. An enhanced level of membership will include:
a) Access to other multi-national cities across North America with the potential of networking
with other recruiters on an international level.
b) An enhanced search capability to not only scan the candidates with one recruiter network
but also with other potential recruiters.
c) Exclusive face to face network opportunities with other recruiters who are also top
producers to build relationships and increase revenues.
d) A distinction between different recruiter niches for further recruiters to network within each
speciality niche. (We recognize that recruiters specialize in certain market segmentations.
The opportunity for like minded recruiters to network within a speciality niche can increase
revenue production per recruiter).
Stage of Development
Our product is in the early stage of development at this time. We believe that extensive
Research and Development with offshore development teams and product development
will be required in order to bring this product from R&D to production. We plan on a
March 2011 beta test launch timeframe with the remainder of this year used in product
development, testing and beta-testing stage.
We believe the market is ready for a product of this nature. Why? There are many
independent recruiters that are working by themselves in order to create a successful
practice. There are very little resources that cater towards independent recruiters at this
time. We believe RNS would be a complete package offered to independent recruiters in
which they can not only share resources but also take advantage of a full Applicant
Tracking System in order to grow their business.
Our service is very unique in a very large industry which tends to be unregulated and
entrepreneurial. According to Statistics Canada, there are over four thousand recruitment firms
in the Greater Toronto Area. Within this group of recruitment firms lies independent recruiters,
large multi-branch recruitment firms and small start-ups. Due to the low overhead costs of
starting up a recruitment agency, we believe that many recruitment firms exist. However many
17
Recruiter Network Systems Business Plan
of these firms die out within the first 3-5 years of start-up. Our system caters towards small
independent recruitment firms and help them survive the long start-up process that is required
when starting any professional firm. We are offering a marriage between ATS and split fee
revenue generation. We believe both of these markets have experienced tremendours growth
throughout the years - however, there has not been a product that has a successful marriage
between ATS and split fee revenue generation. The target audience has not seen an
affordable, world class recruitment marketplace where recruiters can share candidates and
client job orders in a system that is very easy to use. We can combine our recruitment
experience and the I.T. knowledge of a professional management team to develop a world class
system where many recruiters can share.
We have a well positioned team in place and we are ready to develop the product in order to be
successful. Our key contributors to this company will be the following:
Shauna McKenzie Marketing Director and R&D
Shauna is responsible for Internet research, database administration, and providing
support to our sales staff. Using NAICS classifications, she can identify different recruiter
niches and maintain our current database of over 400+ recruiters. She will also be used
for creating e-mail marketing campaigns, sales and business development. She is also
responsible for all external development of RNS which includes customer service,
account management and new business development. She is a recruiter / owner of a
small recruitment practice as she brings over 7+ years of experience in the recruitment
industry.
Vwodek Wojczynski - Partner / CEO, Internal Division Manager
Key individual accountable for the viability and profitability of the company. Vwodek will
be responsible for direction, key decisions, organizational design and image,
management structure, staff development, and research & development. Academic
background: B. Honours in Design - York University/Sheridan College
18
Recruiter Network Systems Business Plan
Brian Pho - Partner / External Division Manager
Key individual responsible for development of sales, customer service and account
management. Responsible for new buisness development, application support and
training. Brian brings 7+ years in technical recruitment working for both mid to large
organization. Academic background: B. Chemical Engineering and Society - McMaster
University).
Iffy Kazim - Fulfillment Division Manager / Accounting
Responsible for company operations, management of product development team,
finances, book keeping and company accounting. (Academic Background: B. Civil
Engineering - McGill).
John Morden - Advisory services.
Responsible for providing advice on company structure. Sits as a member of the Board
of Advisors
Robert Chun - Advisory Services
Reponsible for providing advice on company structure and operations. Sits as a member
of the Board of Advisors
2.4. Production
Service
Our service is performed by in-house consultants with some contractor assistance in research
and marketing. We will have 2 full time sales staff and an Operations member that will manage
product development and programming teams. We deliver our service through a beta testing
and survey approach which will include: initial assessment, business meetings, extensive phone
consultation, one-on-one meetings and utilize a very specific coaching approach to our plan. We
plan on marketing this product through the following approach:
Monthly recruiter meetup events.
Article writing in HRPAO and trade organizations (ACCESS)
Promotion through:
Word of mouth
Social media (Facebook, Twitter and LinkedIN)
Online Video
Opportunity for existing members to invite colleagues (Referral system)
19
Recruiter Network Systems Business Plan
3. The Market
The market for our service is currently untested. Recruitment is a very volatile market in which
few support services are specifically catered towards this industry. Currently many CRM
software systems, to be useful for the recruitment industry, require heavy customization in order
to bring an off the shelf CRM to a recruitment desk. There are many ATS systems currently
available on the marketplace, however, none of these CRM combine a split fee recruiter
arrangement in order for recruiters to increase their revenues. Our product caters directly
towards the recruitment industry (NAICS: 561310 - Employment Agencies). Many recruiters are
segmented by their very own niche specialities and rarely do these recruiters branch out from
their niche markets. Split placements are currently performed by recruiters that share a similar
speciality niche area , however these splits are done on a firm by firm level in which there is no
forum or marketplace in which they can interact. Many organizations that offer split revenue
placements are either globally based and do not emphasize on local concentration. One such
firm is NPA (www.npainc.com) . NPA is a global organization that caters to 20 different
countries around the world. Their goal is become more global and recruit more recruiters in
other parts of the globe to become part of their system. This is the same model used by Top
Echelon and other split fee networks.
The largest players to the recruitment industry are many split fee revenue generation
networks. We also believe that many large recruitment firms have generated their own
internal split fee networks that weed out independent recruiters and local competition.
We have seen many recruiting network systems move towards globalization. The advantage of
large recruitment system is the potential of recruiting internationally however with this model,
recruiters lose focus on localized issues. We then find too many recruiters too spread out
throughout the network which causes lack of depth in each metropolitan area / region. Not only
is the geographic region affected, but also market niches does not seem to be monopolized and
a depth of knowledge in a certain niche area is not fully explored.
We believe that the growth forecasts for recruitment networks are large and will grow
exponentially. Due to the low start-up costs of a recruiter desk and a large lack of support for
independent recruiters, we believe a system must be placed in order to serve this demand.
20
Recruiter Network Systems Business Plan
Having independent recruiters share in split revenue generation is one way that our system can
grow and produce profitability. Stats Canada has already shown recruiting is a $4B dollar
industry. 70% of these revenues are generated through small , independent recruitment firms in
which RNS would provide a platform for.
Economic Indicators and The Effect of the Global Economy on Recruiter Network
Systems (RNS)
With the fluctuation in stock markets, recruitment is bound to be affected by job loss, economic
turmoil and natural disasters. All of these indicators point to job stability, economy and evidently
the production potential of an independent recruiter. If a recruiter works independently, market
fluctuations within a certain market segment affects the recruiter's income and production
potential - sometimes the effects are magnified exponentially as evidenced in 2009 by several
small recruitment firms we have spoken to. This is harmful financially for a small business
owner, an independent recruiter or a small size firm that specializes in a specific niche.
Recruiter Network Systems offers a pooled plan of recruiters in the same type of industry. We
believe with a pooled plan of recruiters working in niche market segmentations will result in our
system to be immune to market fluctuations. During any recession, one particular market
segment is up while another market segmentation is down. Since RNS would be based on a
membership only monthly fee, we believe that if we have a pooled resource of recruiters using
the system at any given time, there will always be a recurring and constant flow of revenue into
our system despite any market fluctuations. RNS would accomodate different market
segmentations and have recruiters specialize in their own segmentation in order to become a
collaborative resource. In this event, we do not believe that sharp fluctuations in the market will
effect RNS production and revenue generation.
21
Recruiter Network Systems Business Plan
Profit Expectations Within First Year of Growth
Our profit expectations are the following for the first year of growth after beta launch:
Annual Projections for Two Cities: $11,700 *12 is approximately $140,000 per annum with two
cities and gross annual revenue.
RNS will focus on localization rather than globalization. Few recruiters that produce large
activity within a small segment will definitely benefit the system. The target audience are
independent, small , home based businesses where they understand the use of collobration and
co-operation in order to increase gross revenue in the end. Our localization can even be
centered / focused upon certain geographic communities within the GTA. Vaughan is a growing
yet bustling community with very little recruiter capitalization. We want to build recruiter systems
that may be able to take advantage of the local community in order to grow and expand.
Every year there are more independent and small recruiting firms sprouting up due to the low
overhead cost it takes to enter the recruitment industry. Our product can cater to these groups
of individuals and provide an open forum of colloboration, revenue growth and production
control.
Currently, there are no competitors in our space. There are many CRM and ATS systems out in
the marketplace and there are many split fee revenue generation networks - however, we do not
have a system that combines both of these together.
22
Recruiter Network Systems Business Plan
4. Marketing Strategies and Sales
4.1. Introduction
Our marketing plan will include local meetup groups, social media, referrals and writing in many
trade organizations. Being recognized in ACCESS and ERE and other social media websites for
online advertising will also be part of our marketing plan and strategy. We will use an already
existing network of Toronto Business Leaders to promote RNS with selected speakers on a
variety of topics within the recruitment industry.
Once given, we will create Vaughan Business Leaders and start promoting our product through
blogs, articles, social media and referral networks. Through mass media and viral, RNS will be
able to branch out into other cities such as Montreal and Halifax.
Geographic segmentation:
We will start by promoting our service through social media and networking groups around the
city. With the addition of Toronto Business Leaders, we can definitely build more structure and
networking opportunities amongst recruiters.
Product-user segmentation:
We can also start segmenting customers based on specific industry niches. Medical ,
Manufacturing, Industrial Distribution and sales can be grouped into same net base.
23
Recruiter Network Systems Business Plan
4.6. Service Strategy
As discussed, we will be marketing towards independent recruitment firm, small firms and start-
ups. Our ease of use design and forming a recruitment marketplace for independent recruiters
to share databases and job orders in a cost effective structure will differentiate us from most of
the competition. Please refer to Section 2 & 3 for details on how we tend to market our strengths
to our customer base.
We will employ our own sales force and as of yet we are not thinking of selling our
product/service through distribution or channel network sales.
We plan on promoting our service through local networking groups, existing networking groups
(Chamber of Commerce, Toronto Business Leaders) and virally through social media.
(Facebook, LinkedIN, Twitter). We believe most recruiters are technology savvy and would be
able to find us by these means. Referrals from existing customers will also be a large part of our
marketing and revenue stream.
Marketing Vehicles
We will be able to create promotional materials in order to market our product. Sponsoring local
chamber events, promotional items and good old fashioned networking would be used in order
to spread the word of our service. Attendance in already large networking communiteies, golf
tournaments are all standards in order to promote our brand and our service.
In addition, we will be having a launch event for our software to introduce to our target market.
Promotional Budget
Most of our revenue costs will be allocated through advertising and promotions either through
corporate sponsorship, advertising or member participation.
Hiring of interns in order to develop lead generation would be ideal in order to be cost effective
during our start-up stage.
24
Recruiter Network Systems Business Plan
4.11. Sales Forecasts
We will start with Toronto. A monthly subscription fee of $49.99/month/user would be initially
charged. Given that 100 recruiters within the Toronto marketplace use our system, this will
produce an annual gross revenue generation of $5000. Once 100 recruiters has been attained,
we will start branching off into other cities and repeat the process from Toronto. We are
forecasting sales of $140,000 for the year.
25
Recruiter Network Systems Business Plan
5. Development
Recruiter Network Systems is a new company. We will be launching it by August 15th, 2010.
26
Recruiter Network Systems Business Plan
27
Recruiter Network Systems Business Plan
5.2. Development Timeline
The table below provides the development timeline:
Development Item Launch Date Duration
Business Launch August 15, 2010 -
Marketing and Research & Development August 15, 2010 2 months
Software development October 15, 2010 4 months
Beta version February 15, 2011 1-3
months
Software Launch Event February, 2011 -
Version 1.0 March-May 15, 2011 -
Sales (Beta conversion) March 15, 2011 -
New Sales March 15, 2011 -
Continuous maintenance and tech March 15, 2011 -
support
Customer service development April 15, 2011 -
Business Development within other In the fourth quarter -
Canadian Cities
29
Recruiter Network Systems Business Plan
6. Management
6.1. Company Organization
Business Organization and Organizational Chart
The business will be organized into 3 divisions, including:
• The External Division (Marketing, Sales & Customer Service)
• Fulfillment Division (Finance, Delivery, Personnel) and,
• The Internal Division (Quality Control, Communications, Administration, Blue Ocean).
The C-Level positions in the company will be Chief Executive Officer, Chief Operations Officer
and Chief Financial Officer that will make the key directional/viability, operational and financial
decisions for the company.
As the company grows beyond 20 people we will also assign a Chief Culture Officer, that will be
accountable for the development and maintenance of the company culture.
Board of Advisors
We currently have two members on the Board of Advisors, both providing distinct and essential
support for the organization.
Robert Chun
Core Responsibilities:
• Support the executives in fulfilling on the company Vision and the future it stands for
• Provide courage, inspiration, and spirit regardless of circumstances
• Provide relevant information that can make a difference to company growth and
expansion
John Morden
Core Responsibilities:
• Provide relevant information on the recruitment industry
• Support the executives as the company grows and expands
• Be a sounding board
Brian Pho
Biography
Brian is a senior search consultant, technical recruiter and has been a partner with Campbell
Morden, Inc. – an executive search firm located in Toronto, ON. He brings 7+ years of search
consulting experience with a focus on technical sales, production/operations management and
select opportunities in engineering and health informatics. He has provided many search
assignments for companies in metal fabrication, CNC distributor/builder, production facilities,
capital equipment manufacturers and select firms that specialize in providing application
30
Recruiter Network Systems Business Plan
development support to hospitals in health informatics. He holds a Bachelor of Engineering
degree from McMaster University.
Highlights
• 7+ years of technical recruitment expertise managing full 360 desk management. (Both
customer and candidate development)
• Built a business with a strong manufacturing, engineering and service/distribution client
base from ground zero.
• Forged strong relationships with key trading partners to develop long relationships in
order to increase revenue. (NPA)
• Managed contractors on market segmentation, market development and hired / trained
interns to document sales processes and procedures.
Responsibilities
• Produce sales results
• Strategy development, business planning and execution for potential business growth
• Management and hiring of interns and support staff in marketing and sales
• Accountable for the development of the company website
• Sourcing out strategic partners for rapid business growth
Vwodek Wojczynski
Biography
Vwodek is a growth coach and executive, and has been a partner with RSC Business Group,
Inc. - a full service coaching and consulting firm headquartered in Los Angeles - for 4 years. He
brings essential coaching and consulting experience with a focus on start-up and growing
businesses, in Canada, United States and Turkey. He also brings a wealth of knowledge, know-
how and skills from his work in branding, design and advertising assignments for clients such as
Dell Canada, Campbell, Ontario Science Center and many other smaller organizations in North
America and Europe.
Highlights
• Owned a successful design & advertising business for over 5 years with key projects
with Campbell's, Dell Canada and the Ontario Science Center.
• Managed a leadership team of 15 and an internship team of over 200 people in a global
training and development company
• Produced breakthrough sales results at the global training and development company
• Successfully trained over 250 interns, businesses and entrepreneurs since August 2006
as a Growth Coach, Culture Catalyst and Executive at RSC Business Group
• Formally trained as an executive in the RSC Business Group Methodology by Founder,
Robert S. Chun
• Has taught business courses at Ryerson University
Responsibilities
• Sets the direction of the company
• Make decisions that enable the company to be viable and profitable
• Fulfill upon short-term goals without losing sight of long-term objectives
• Be accountable for all activities in the company, internally and externally
• Train and develop company staff
• Represent the company as an executive
• Provide business development expertise
31
Recruiter Network Systems Business Plan
• Be accountable for the Research & Development department
Iffy Kazim
Biography
Formally trained as an Engineer, Iffy brings a wealth of operational, financial, small business
support, and management skills. Having worked in several management roles in her career, she
brings essential process re-engineering and communications skills that allow her to look at the
existing processes within any company and re-engineer them, thus maximizing profitability and
producing results that lead to satisfaction and fulfillment for all involved.
Highlights
• Formally trained as an Engineer
• Volunteers at a global training and development company and produces courses of up to
200 participants
• Has over 13 years experience managing teams of up to 40 people, at Service-Based
and Information Technology organizations
• Has worked as a business analyst in a software company
Responsibilities
• Be responsible for the management of the IT Development Team
• Manage the company finances as the Chief Financial Officer
• Update the business plan, especially the development section.
• Make course corrections as required
• Represent the company as an executive
• Provide operational support and solutions as the company grows
We are not planning additions to the management team within the first years.
32
Recruiter Network Systems Business Plan
6.3. Management Structure and Style
Organizational Chart
Management Style
The foundation of our management style is based in "results based coaching management."
This approach trains people to be responsible and accountable for the results they produce. In
our management system the ultimate tool to examine what actions are to be taken -- or not to
be taken -- is what happens in reality.
While our methodology is ultimately a synthesis of a variety of different sources, the key
management principles are derived from the RSC Business Group management philosophy.
Other ideas can be found in "Management Rewired" by Charles S. Jacobs that challenges
management principles based on the most recent brain science, the work of Ichak Adizes that
identifies the ideal organizational life cycles, W. Edwards Deming who stresses timeless
operational principles, and John King who shares about the power of organizational cultures
and tribal leadership.
The cornerstone to our management philosophy is creating a safe space where the truth can be
told.
The full extent of our management style and how the company will operate internally is outlined
in our company's Internal Mission. The way we define an Internal Mission is a Promise our
company makes to its members (the people within the organization) and determines how the
company will behave.
We always:
Thoughtfully grow, develop and expand ourselves and the organization
Account for and honor our humanity even as we grow, develop and expand
33
Recruiter Network Systems Business Plan
Make a positive, global impact together
Generate our work and profit from living inside of an integrated global culture, effortlessly and
decisively
Take necessary steps to ensure ever-improving optimal individual and collective well-being, joy
and vitality
Operate at an optimal level collectively and individually
Plan for, prepare, maintain, and develop new core competencies, foundations, and capabilities
even as we reposition and build up our old competencies, foundations and capabilities.
Our door for growth, expansion, and advancement is open and will always remain open for
anyone who wishes to walk through it and do what it takes.
Whatever level people choose and build, they can have it and maintain it – or its equivalent – for
their life.
Each and every member of the organization is trained and developed in the business, cultural,
social, emotional, intellectual, monetary and financial areas in the most positive, effective way
possible.
Each and every one of us grows as a human being and a fellow member of the company.
The aspect of our management that is innovative is our sorting process for locating new talent
so that people choose our company (versus the company doing the choosing). The innovative
aspect of our management style is that the executives provide regular training and development
for all interns and staff that join the company. We will not hire people from the outside of our
culture unless they have gone through the basic training. This will protect our company culture
and it is essential towards the growth and expansion of our business.
6.4. Ownership
34
Recruiter Network Systems Business Plan
Accounting firm
William Yeung, CPA
Compass Tax Planning
306-9140 Lelie Street.
Richmond Hill, ON
L4B 0A9
Application service providers
www.Freshbooks.com (for invoicing)
www.Mozy.com (for computer backup)
GoogleApps (for email, documents and file sharing)
www.1and1.com (for server infrastructure)
GoToMeeting (for online meetings)
www.Hip.ca (VOIP phone company)
www.ODesk.com (for outsourcing IT talent and Virtual Assistants)
Professional service firms
Intelligent Office (www.intelligentoffice.com)
Insurance agent
Iliad Niaraki
World Financial Group
Consumers Road, North York, ON M2J 4R4, Canada
(416) 492-3730
Bankers
Royal Bank
University & Dundas BR
443 University Avenue
Toronto, ON M5G 2H6
Transit: 6542
Consultants
We participate in online training provided by CultureSync, a consulting company based in Los
Angeles.
John Morden brings over 20+ years of recruitment experience as co-founder of Campbell
Morden Inc. As a recruiter he placed top-level executives right to the C-Suite boardroom of
several multi-national corporations in the plastics industry. Strategically he provides a vast
range of experience and access to a global network.
35
Recruiter Network Systems Business Plan
7. Operations
7.1. Operations Strategy
There will be no commission fees for the recruiters -- any recruiter will be able to simply use the
system by paying a standard membership fee. This will provide more money for the recruiters
and allow us to expand our network rapidly to other cities in North America.
Our customer service department will be able to follow up and offer additional services that
makes a difference
We are committed that recruiters form a network and have the ability to leverage their skills in
partnership with others.
36
Recruiter Network Systems Business Plan
Research and development
During the R&D phase we will be conducting the following actions:
• Contact recruiters and introduce ourselves and what are we doing
• Invite them to participate in the survey
• Let them know they will have an opportunity to try out the beta version of the survey
• Schedule surveys
• Conduct surveys
• Log surveys
• Analyse surveys
• Gather business requirements from analysis
• Create business requirements document
Software Development
During the development phase we will conduct the following actions:
• Check software development progress
• Find out what each developer is dealing and resolve issues
• Attend weekly meeting to discuss progress and next steps
• Provide guidance
• Update other key members
Software Launch
Once the software has been officially launch we will be doing the following activities:
• Ensure that the software is running reliably
• Trouble-shoot any issues
• Deal with customers as needed
• Recommend upgrades as necessary to operations
• This will be based on feedback that is received from existing customers
Our operations will be based on the context of our Company Charter which consists of the
following components:
• Future History Strategy
• Vision
• External Mission
• Internal Mission
• Operational Definitions
• Core Values
• The company will have the following structures and documentation:
• Divisions
• Departments
• Operational Plan
• Procedure manual
• Sales manual
• Customer Service Manual
• List of Positions
• Job Descriptions (External and Operational Version)
• Job Process Flow
37
Recruiter Network Systems Business Plan
• Job Procedures
• Daily Activities and Practices
• Daily Checklist
7.4. Location
Our program is internet-based, therefore, we do not require any permanent physical location.
We will be utilizing existing infrastructure for any in-person meetings that may be required.
Also, from time-to-time, we will be using Intelligent Office (www.intelligentoffice.com) for our
office requirements. It is a virtual office solution provider with locations in Toronto, North York,
Oakville, Hamilton, Vaughan, Mississauga and Ottawa and will enable us to scale our operation
across the GTA with minimal investment.
7.5. Personnel
We will be hiring people in four different categories:
• Short-term contract (full-time and/or part-time)
• Outsourced
• Contractors
• Full-time/part-time permanent employees
For at least the first year we will be hiring people on a short term as needed basis. As demand
increases we will part-time help to meet the increase. Besides the 3 executives we do not have
any staff.
Executive and managerial level positions are salaried. All junior level positions are paid by the
hour.
Due to the nature of our business and how we have operated at RSC Business Group Toronto
and Campbell Morden, we want to ensure that anyone we hire on permanently is aligned with
our culture and values.
We will write job descriptions for all the different positions as we are set up operations
documents. We will use the job format provided in Appendix C.
7.6. Production
The Recruiter Network Systems, Inc is an internet based company. Our interactions with our
clients will be via phone and internet.
38
Recruiter Network Systems Business Plan
Virtual Delivery
The software is internet based so once the client has signed the contract we will set up the
necessary access and give them the password.
Customer service
Our relationships with our customers are important to us and it is important that we provide
value through the Recruiter Network – therefore our customer service program will be
thoroughly developed to ensure the customer is getting what they want.
The customer has the option to sign up for a news letter which will promote new programs, new
research findings etc.
Quality control
Quality control will be part of the customer service process.
We will develop a Quality Control Survey that will be conducted regularly with customers and
clients, their feedback will be used to up-grade our program.
Employee Expenses:
Salary - Brian Pho
Salary - Vwodek Wojczynski
Salary - Iffy Kazim
Cost Controls
The area with the most variables in terms of cost is software development. Our prior experience
has taught us that software development usually goes beyond the dead-line and over budget.
39
Recruiter Network Systems Business Plan
To mitigate this we have allocated extra funds in the area of software development. A
developer from the Philippines on average cost about $10/hour. We have allocated $15/hour
for nearly 1,500 hours of development time. This cost will most likely be distributed among
several developers. In addition, we have allocated 6 months for development which is more time
than a project of this size should require.
Financial controls are provided by monitoring cash flow and producing reports on a weekly basis
to know what is the status of the finances at all times.
7.9. Inventory
This section is not applicable and will not affect the delivery of our service.
7.10. Suppliers
This section is not applicable.
All sales for the priviledge of using the Recruiter Network Systems are final. We do not offer
refunds on our services at this time.
If the RNS platform is not meeting your needs, it is your duty, job and obligation to inform us.
Please contact us immediately and we will work with you to add the features you want or to
correct any perceived issues with the platform.
If you are dissatisfied with the level of support you are receiving from us after becoming a
member, please contact us with your concerns so that we can address this issue immediately.
We value you as a client and are committed to your satisfaction as a member of Recruiter
Network Systems.
40
Recruiter Network Systems Business Plan
8. Financials
In this section, we have developed the financials required for launching and operating Recruiter
Network System, Inc. We have used numbers gathered from previous experiences. We have
also consulted financial specialist, Gregory Doomanis, MBA, of RSC Business Group – who has
over 25 years of experience in the financial sector.
The start-up budget is provided in the Appendix A. The cost listed are a combination of costs
drawn from experience and estimated costs.
The operating forecast has been calculated for three different scenarios:
Expected – this is the forecast we are using to for our operations and this is what
we have based our plan on.
Optimistic – this is the forecast where sales are beyond our expectations, our
expenses for marketing and software development are lower than expected and
attrition is only at .5%.
Pessimistic – this is the worst case scenario. This scenario provides forecast if
our sales do not go as planned. All expenses stay the same.
The tables with calculations are provided in Appendix A. We have attached tables for all three
scenarios for the first year on a monthly basis, for years 2 and 3 on a quarterly basis and for
years 4 and 5 on a yearly basis.
Our company’s launch date is August 15, 2010. Therefore, the year is segmented as follows:
First quarter – August 15 to October 31
Second quarter – November 1 – January 31
Third quarter – February 1 – April 30
Fourth quarter – May 1 – August 14.
We have calculated sales based on number of memberships per month, and monthly expenses.
We have also included a monthly Reserve Fund which is 7% of total sales per month.
These two companies have been owned and run by the two partners separately.
Although, Recruiter Network Systems is a new company with no prior financial history, we have
included these statements to give you sense of our progress over the last few years.
We have used June 2011, a month where the income predicted is steady. However, there is no
certainty of what the payment schedule for memberships will be. We made an assumption of
how the membership fees will come in.
Since there is no existing income (P&L) statement for this particular business, the forecasted
operational costs have been used.
42
Recruiter Network Systems Business Plan
9. Funding Request
9.1. Capital Requirements
We have $15,000 cash at hand and access to another $25,000 of invested liquid capital. To
date no money has been invested in this business. However, there is some existing
infrastructure and work that has been done previously around this concept that resulted in a
BETA software system with $5,000.00 invested.
The funds are required to start the business, and develop, market and sell the software.
There are two items that we considered for capital requirements are:
c) Start up costs of $20,500, and
d) The maximum loss incurred of $90,593.
9.2. Risk/Opportunity
Risks and their Management
Below we have provided the major risks we anticipate and how we plan to deal with them.
Risks
Market risks
o New to the market
o Not being able to obtaining customer/client base
o Lack of ease of entry
o Slow industry traction
o Slower than expected adoption
o Slow-times or recession
o Slight risk of competition
Operational risks
o Slower than expected software development
o The nature of software development and all the variables that contribute to
successful production
Staffing risks
o Finding the right candidates
Financial risks
o Mismanaged funds
Managerial risks
o Poor project management
o Mismanagement of resources
o Going off timelines
The table below provides methods to mitigate the above mentioned risks:
Risk Risk Management Plan
New to market • Starting to introduce ourselves and what we do from day 1
to all recruiters
• Using RSC Business Groups robust marketing
methodologies which have been successfully implemented
for over 880 business for over 21 years.
Slow-times or recession • We are clear that even in slow times if consistent actions are
43
Recruiter Network Systems Business Plan
taken the results will be there as well.
• We will also be setting aside a reserve fund for any future
slow periods.
• We have priced the product at a competitive price to ensure
accessibility to all recruiters
Slight risk of competition There is only a handful of companies offering the services we
are offering and we have developed a unique product that is
combination of two separate systems.
Slower than expected Extra time and funds have been allocated to alleviate this risk.
software development We have addressed this in the Operation section of the
business plan.
Finding the right We will be using RSC Business Group methodologies and
candidates Campbell Morden’s recruiting experience to deal with this risk.
Mismanaged Funds We will use RSC Business Group Financial Control Strategies™
to mitigate this risk – by adopting these practices we will be
providing financial information and reports to the key-
players/stake-holders at any given time.
Poor project Again we will be managing the project using industry trusted
management products such as Microsoft Project™ and also tracking sheets to
manage all aspects of development of this business.
In addition to the risk mitigation action stated above, we will be implementing the following to
minimize risks:
Methods and procedures to limit liabilities
Reserve fund
Continuity of operations plan
Opportunities
This software fulfills an unmet need in the recruiter marketplace. Through this product we are
providing an easily accessible (both cost and ease-of-use), unique product that is not available
in the market. The opportunity for the recruiter is that he/she will be able to access information
at the push of the button and provide better service to the client. Also, recruiter will be able to
connect with each other, work in partnership and contribute to each other.
For our exit strategy we considered several options such as “Bleeding the company dry”, selling
shares, liquidating, etc. Based on the advantages and disadvantages of each of these
strategies we agreed upon having a Fair Buy/Sell Agreement. This agreement will be drawn
at the time of incorporation.
44
Recruiter Network Systems Business Plan
10. Appendix A – Financial Information
Financial Documents included in this section are:
Start-up Budget
Financial Projections
Financial Summary with forecasted sales
Balance sheet
Income statement
Cash flow statement
45
Recruiter Network Systems Business Plan
11. Appendix B – Charter Documents
Company Charter (Vision and External Mission)
Vision Statement
Every human being has a place to live, grow, contribute, and make a difference in our
integrated global culture. This culture creates a world where no one is left out. This world
creates a synergy that acts as a platform for the world to work for each and every human being,
thus building a better world.
Each and every day, we discover, cause, live and grow inside of the values and practices that
make up this world. As we actualize this world, the highest dreams and aspirations of humanity
are being fulfilled. As we live our daily lives and share this perspective, we grow beyond the
limitations of size, structure, form, history and past. This world lives inside of each and every
one of us – and is born anew and grows each new day – and it shall always be.
External Mission
Recruiter Network Systems, Inc. is an IT company that makes a powerful, positive impact for
recruiters in North America. We live from the intention of transforming the recruitment industry.
Inside of this intent we provide a world-class online community and marketplace for recruiters.
Collectively, we are a path to collaboration, cooperation, membership, friendship and monetary
growth. All of those who participate shall benefit from our organization’s intent, effortlessly and
decisively, experiencing constant growth and fulfillment.
Through each interaction, we serve the recruitment industry in the most positive of ways.
46
Recruiter Network Systems Business Plan
12. Appendix C – Detailed Job Description
Name: Vwodek Wojczynski
Position: Global Executive Manager Version 1.0
Initialization Date: 6/1/2010
Renewal/Completion Date: 12/1/2010
This position is used to produce (Valuable output):
Profitable company
Company direction
Trained interns & staff
Company growth
Functional company
Clear direction for the company
Clear prioritization
Ideal Input:
External Division
Takes people from strangers – to customers – to clients
Measurements are:
Raw data of strangers, customers & clients (numbers & graphs)
Strangers to customers ratio (strangers divided by customers per time period)
Ideally 80% or higher
Customers to clients ratio (customers divided by clients per time period)
Fulfilment Division
All of the reports from Finance Department
Time period between sale date & collection of money
Time period between sale date & delivery of services
Number of trained people Personnel Department is producing
Number of people who know about RSC Business Group
Internal Division
Quality ratio of delivery service
Quality ratio promises fulfilled
Quality ratio of procedures complied with
Ratio of communications recorded
New products developed
Particular type of businesses and companies
Certain size, form & shape
Where/Whom from which input is located/built:
External Division Manager
Fulfilment Division Manager
Internal Division Manager
Processes of the position:
Find out from CEO what is to be accomplished.
Prioritize & delegate projects to External, Fulfilment & Internal Division Managers
Train External, Fulfilment & Internal Division Managers
Receive reports from External, Fulfilment & Internal Division Managers & make choices
Create & send report for CEO
Valuable Output:
Functioning, growing, viable, profitable, effective companies and businesses
The way this output adds to to the intention, viability, growth of the company:
Better companies build a better world because they providing jobs, what's needed & wanted by
the community.
47
Recruiter Network Systems Business Plan
We get referrals.
We get paid meaning that we can bring in more people into the company.
We can build more divisions.
The way this position fits into fulfilling the company charter is:
By providing leadership for the company to fulfil the charter and operate consistently with it. The
company continues to exist so that it has the opportunity to fulfil the Vision and the Future
History document.
Where/whom to which output is sent to:
The output is sent to CEO, To be determined (TBD)
Measurable Statistics for the position:
Revenue
Future revenue
Expenses
Future expenses
Profitability
Future profitability
# of staff & interns
Future staff & interns
Operating capacity
Integrity with the Charter
Need to expand
Tracking Report Forms used:
Weekly Report & graphs
Where/To whom is this report sent: CEO – TBD
Direct Senior Staff: CEO – TBD
Direct Junior (If any):
External Division Manager – TBD
Fulfilment Division Manager – TBD
Internal Division Manager – TBD
48
Recruiter Network Systems Business Plan