JDS G223 Manual English

John Deere Standard
APPROVED FOR SUPPLIER DISTRIBUTION

JDS-G223
Supplier Quality Manual
TABLE OF CONTENTS
Section/Title Page
1 Vision ...............................................................................................................................................3
2 Goal .................................................................................................................................................3
3 Purpose............................................................................................................................................3
4 Quality Management System ............................................................................................................3
4.1 General Requirements......................................................................................................................4
4.2 Documentation Requirements...........................................................................................................4
5 Management Responsibility..............................................................................................................6
5.1 Management Commitment................................................................................................................6
5.2 Customer Focus ...............................................................................................................................6
5.3 Quality Policy....................................................................................................................................7
5.4 Planning ...........................................................................................................................................7
5.5 Responsibility, Authority and Communication....................................................................................7
5.6 Management Review ........................................................................................................................8
6 Resource Management.....................................................................................................................8
6.1 Provision of Resources .....................................................................................................................8
6.2 Human Resources............................................................................................................................9
6.3 Infrastructure ....................................................................................................................................9
6.4 Work Environment ............................................................................................................................9
7 Product Realization - Enterprise Product Delivery Process................................................................ 9
7.1 Planning of Product Realization ........................................................................................................9
7.2 Customer-Related Processes ......................................................................................................... 11
7.3 Design and Development................................................................................................................ 16
7.4 Purchasing ..................................................................................................................................... 18
7.5 Production and Service Provision ................................................................................................... 19
7.6 Control of Monitoring and Measuring Devices ................................................................................. 20
8 Measurement, Analysis and Improvement....................................................................................... 21
8.1 General .......................................................................................................................................... 21
8.2 Monitoring and Measurement ......................................................................................................... 21
Issued: June 1998 Revised: 2009-03-12 Term Code: Design Control: DT Page 1 of 88
Supersedes: 2009-02-16
John Deere Standards are intended for use by Deere & Company, its divisions and subsidiaries. Suppliers who rely on them in
furnishing products to or for the benefit of the Company must determine that they are in possession of the latest version.
Distribution of the standards to parties other than John Deere Suppliers, whether with or without charge, are for information only and
Deere & Company disclaims all responsibility for results attributable to the application of or compliance with such standards. The
Company makes no representation, express or implied, that conformity ensures compliance with applicable law or other rules or
regulations. Further, those who are in receipt of and elect to use the standards, agree to assume the responsibility for compliance
with patents, as well as potential patent infringement.
Deere & Company Engineering Standards Department, One John Deere Place, Moline, Illinois 61265-8098, U.S.A. Unpublished —
All rights reserved under the copyright laws.
JDS-G223 APPROVED FOR SUPPLIER DISTRIBUTION
8.3 Control of Nonconforming Product .................................................................................................. 27

8.4 Analysis of Data.............................................................................................................................. 28
8.5 Improvement .................................................................................................................................. 28
9 Process Control Flow Chart – PDP and Initial Production................................................................ 31
10 Production Part Approval Process (PPAP) Requirements ............................................................... 32
11 Change Request and Verification Warrant Form ............................................................................. 33
12 Major Component Reliability Assessment Process and Form .......................................................... 35
13 Product Verification & Validation Plan – V2 Net Data ...................................................................... 37
14 Design, Process, and Assembly Review Form ................................................................................ 40
15 Initial Sample Inspection Report (ISIR) – Dimensional and Material Results .................................... 43
16 Capability Study Form .................................................................................................................... 44
17 Control Plan Checklist and Form..................................................................................................... 45
18 Appearance Approval Report.......................................................................................................... 48
19 Performance Test Results .............................................................................................................. 49
20 Corrective Action Request Form ..................................................................................................... 50
21 Engineering Deviation Authorization Checklist and Form................................................................. 51
22 Process Evaluation - Continuous Process Monitoring Matrix .......................................................... 53
23 Six Sigma Conversion Table for Variable Data................................................................................ 57
24 Process Control Methods................................................................................................................ 58
25 Suggested Quality Tools................................................................................................................. 59
26 Glossary ......................................................................................................................................... 61
27 Engineering Standards ................................................................................................................... 63
28 Supplier Information Survey............................................................................................................ 64
29 Red Flags Supplier Quality System Survey ..................................................................................... 71
30 Supplier Quality System Audit Questionnaire .................................................................................. 73
31 Product Engineering Audit Flowchart and Questionnaire ................................................................. 81
32 Process Verification Audit Questionnaire ........................................................................................ 85
33 Contact Information ........................................................................................................................ 87
34 References..................................................................................................................................... 87
Summary of Changes from Previous Edition
(For Information Only — Not Part of the Standard)................................................................................. 88
2
JDS-G223
The adoption of a Quality Management system should be a strategic decision of an organization. The
design and implementation of an organization’s quality management system is influenced by varying
needs, objectives, products, and processes as well as the size of the organization.
It is understood that each supplier is on their own continuous improvement path, however, there are
certain requirements in this standard that require compliance regardless of the state of the Supplier’s
quality system. The requirements identified with a key are very critical. Noncompliance with these
requirements put the supplier at the highest risk of violating the Purchase Order Terms and Conditions.
The word “shall” when used in this document indicates a mandatory requirement.
1 Vision
Our vision is for all John Deere Suppliers to implement and maintain a quality system that allows them to
produce and deliver to John Deere globally competitive products and services clearly seen by our
customers as superior in performance and value. Our suppliers shall conduct business with a high
degree of integrity and in a socially and environmentally responsible manner in accordance with the John
Deere Supplier Code of Conduct, which can be viewed at http://www.deere.com/suppliercode/.
2 Goal
The goal of the John Deere Supplier Quality Manual is to provide a uniform method for all John Deere
units to communicate general requirements, expectations, and guidelines to the supply chain.
This supports the John Deere Achieving Excellence purposes: continuously measuring supplier
performance, rewarding improvements, and recognizing suppliers' outstanding efforts; embracing
proactive quality planning as a routine part of doing business; and helping suppliers' continuous
improvement efforts.
3 Purpose
The John Deere Supplier Quality Manual has two purposes. First, this manual defines the fundamental
quality system activities that John Deere units expect from suppliers and their supply chain to ensure on-
going quality planning, control, and improvement. Secondly, suppliers can use the manual as an aide in
further developing their own quality systems. In many sections throughout the manual, instructions can
be found not only on what the requirements are, but how to meet the requirements.
John Deere’s commitment to integrating suppliers as team members “creates the distinctive John Deere
Experience that ultimately propels a great business and, for all with a stake in our success, delivers …
PERFORMANCE THAT ENDURES.” This manual is part of that commitment.
4 Quality Management System

John Deere realizes that many suppliers are registered or are currently pursuing registration/compliance
to standards audited by third party registrars (such as ISO/TS 16949, Malcolm Baldrige (not a standard),
ISO 9001, or one of the various equivalents from other industries, states, or countries). This revision and
format of the manual is based on the Quality Systems of ISO/TS 16949:2002 version.
John Deere encourages our supply chain to become compliant to the International Automotive
Management Standard, ISO/TS 16949. This manual represents the minimum requirement for John
Deere. John Deere units may require registration to more stringent standards. Many of the activities
referenced in this manual are further explained in the AIAG (Automotive Industry Action Group) manuals,
such as Measurement System Analysis (MSA) and Failure Mode and Effects Analysis (FMEA). It is
recommended that suppliers obtain copies of the AIAG manuals. John Deere units will continue to move
towards the requirements of ISO/TS 16949 and further embrace the philosophies of continuous
improvement. Through executing the proper quality planning activities, John Deere and our supply base
will be able to install control measures to eliminate the issues that lead to customer dissatisfaction.
3
To achieve continuous improvement, John Deere expects our suppliers to embrace a sound quality
system and to work with us in a spirit of trust, cooperation, and teamwork. JDS-G223 establishes
expectations for quality activities, while recognizing that each John Deere unit has unique customer
needs. This manual is not intended to replace a supplier’s existing quality system. Suppliers should
perform a self-evaluation to determine where their quality system aligns with this manual, and should also
perform an evaluation of their supply chain. As included in the terms and conditions, acceptance of a
John Deere purchase order constitutes acceptance of the requirements of this manual. Suppliers
should require similar terms and conditions with their supply chain. Suppliers are expected to discuss
and understand the specific applicability of these requirements with their John Deere representatives and
their applicable supply chain in order to make effective business decisions.
4.1 General Requirements

The supplier shall establish, document, implement, and maintain a quality management system and
continually improve its effectiveness in accordance with the requirement of this John Deere Supplier
Quality Manual. The supplier shall:
Identify the processes needed for the quality management system and its application
throughout the organization
Determine the sequence and interaction of these processes
Determine criteria and methods needed to ensure that both the operation and control of these
processes are effective
Ensure the availability of resources and information necessary to support the operation and
monitoring of these processes
Monitor, measure, and analyze these processes
Implement actions necessary to achieve planned results and continual improvement of these
processes. These processes shall be managed by the organization in accordance with the
requirements of this John Deere Supplier Quality Manual.
Adhere to the John Deere Supplier Code of Conduct
Where an organization chooses to outsource any process that affects product conformity with
requirements, the organization shall ensure control over such processes, including control of raw
material. Control of such outsourced processes shall be identified within the quality management system.
Processes needed for the quality management system referred to should include processes for
management activities, provision of resources, product realization, and measurement.
4.2 Documentation Requirements
4.2.1 General
The quality management system documentation shall include:
Documented statements of a quality policy and quality objectives
A Quality Manual
Documented procedures as required by this John Deere Standard
Documents needed by the organization to ensure the effective planning, operation and
control of its processes, and
Records required by this John Deere Standard.
4.2.2 Quality Manual

The supplier shall have a Quality Manual that is a controlled document and includes the following:
The scope of the quality management system
Documented procedures or reference to them
A description of the interaction between the processes of the quality management system,
such as with a flowchart.
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JDS-G223
4.2.3 Control of Documents
A supplier shall establish and maintain documented procedures to control all documents and data of
external origin such as standards and customer drawings. For specifications referenced within a
document, a supplier shall have currently released editions of these documents available at all
appropriate manufacturing locations.
A supplier shall have a documented procedure for control and distribution of drawings and/or standards.
Obsolete drawings shall be destroyed or appropriately identified as such. When John Deere is using a
supplier-controlled drawing and this drawing is changed, the supplier shall notify John Deere by furnishing
a Change Request and gain approval via a Verification Warrant. (See Section 7.2.3)
John Deere Standards are available through JD Supply Network at:
https://jdsn.deere.com/wps/myportal/jdsn/My_JDSN?WCM_GLOBAL_CONTEXT=http://portalwcm.deere.
com/wps/wcm/myconnect/jdsn_website/jdsn/business+processes/product+delivery/jd_standards/jd_stand
ards_unit_list
Suppliers shall use the most current standards, to understand them, and to review changes to standards.
Suppliers can review changes to standards by selecting “What’s New” on the John Deere Standards site
listed above or via this URL:
https://jdsn.deere.com/wps/myportal/jdsn/My_JDSN?WCM_GLOBAL_CONTEXT=http://portalwcm.deere.
com/wps/wcm/myconnect/jdsn_website/jdsn/business+processes/product+delivery/jd_standards/jd_stand
ards_whats_new
4.2.4 Control of Records

All quality records shall be kept for at least three years unless otherwise specified in the supplier’s quality
manual and agreed to by John Deere. These records shall be stored in an environment that protects
documents from deterioration and are readily accessible upon request by a John Deere representative. It
is also expected that the supply chain’s records pertaining to John Deere product shall be retained in the
same manner.
Examples of such records may include, but are not limited to:
Measurement Data
Design and Process Failure Modes and Effects Analysis
Measurement Systems Analysis Data
Capability and Statistical Process Control Data
Major Process Change Data
Production Lot Control Data
Verification Warrant and Documents
Corrective Action Requests and Responses
Gage Calibration and Maintenance Records
Gage Repeatability & Reproducibility Analysis
Heat Treatment - Metalurgical Examination Results and Material Composition Data
Initial Sample Inspection Report
Quality System Internal Assessments
Employee Training Records (kept for term of employment)
Destructive and Non-Destructive Testing Data
Scrap, Reclaim, and Deviation Records
Product Verification & Validation Activity Template - (See Template in Section 13)
Functional and Performance (Laboratory and Field) Test Data
Quality Plans or Control Plans for Parts and Assemblies (most recent plan only)
Quality Rejections and Disposition Records
Quality System Audits, Process Audits, and Corrective Actions
Appearance Approval Report – (See Section 18)
Production Part Approval Documents
Design Review and Design Analysis documents
Risk Assessments
5
5 Management Responsibility
Top management is required to take an active role in the quality management system. This commitment
shall address the managerial processes of quality planning, quality control, and quality improvement.
Quality Planning
Develop and maintain quality policies.
Determine customers and their needs.
Develop and maintain short- and long-range goals/metrics.
Support supplier development strategies.
Support product-feature and manufacturing-process development.
Develop and maintain training procedures.
Quality Control
Assure systems adequacy - develop a Quality Control Manual.
Create information feedback loops.
Implement mistake-proofing techniques.
Create an environment for quality and process control by individual workers through
procedures and job instructions documentation.
Monitor cost of quality.
Develop and maintain Quality Plans and Control Plans.
Develop and maintain gage calibration system.
Develop and maintain change notification procedures.
Adhere to problem containment and traceability procedures.
Quality Improvement
Formulate continuous improvement policy.
Integrate controls in problem solutions.
Identify projects to resolve current problems.
Communicate corrective action to customers.
Create continuous improvement teams to complete projects and solve problems using
structured problem-solving processes.
Provide resources and training.
Provide recognition.
5.1 Management Commitment

A supplier to John Deere shall demonstrate a top management commitment to continuous improvement.
Top management shall provide documented evidence of its commitment to the development and
improvement of the quality management system by:
Communicating to the organization the importance of meeting customer as well as regulatory
and legal requirements
Establishing the quality policy and objectives
Conducting regularly scheduled management reviews of the quality system and execution
Ensuring the availability of necessary resources.
A sound quality system shall be structured after a proven methodology such as ISO 9001, ISO/TS 16949,
the Malcolm Baldrige Criteria for Performance Excellence, the Deming award, or the European
Foundation for Quality Management. Each business process should detail the roles of management.
5.2 Customer Focus

Top management shall ensure that customer needs and expectations are determined, converted into
requirements, and fulfilled with the aim of achieving customer satisfaction. Needs and expectations of
John Deere include conformance to design and performance specifications, reliability, delivery, cost
management, wavelength, and technical support.
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JDS-G223
5.3 Quality Policy
Top management shall endorse a written quality policy that:
Is appropriate to the purpose of the organization;
Includes a commitment to meeting customer requirements and to continuous improvement;
Provides a framework for establishing and reviewing quality objectives;
Is communicated and understood at appropriate levels in the organization; and,
Is reviewed for continued appropriateness.
5.4 Planning
Top management shall ensure that quality objectives are established for the appropriate functions and
levels. The quality objectives shall be measurable and consistent with the supplier’s quality policy.
John Deere expects the supplier to have a structured quality planning process. This long-term quality
plan shall include, but is not limited to:
1. Quality Training
Quality planning processes and tools
Root cause determination, mistake proofing, and team involvement.
Basic statistical concepts identifying and improving variation and control.
Inspector and operator training programs in the use of control plans and care of
measurement and test equipment.
2. Manufacturing and Tooling Improvements
Capability studies and capability objectives for current and new processes, and for approval
of new tooling.
Assembly team or cell-unit manufacturing concepts
Training aids for set-up and operation of equipment
Preventive maintenance programs
3. Quality Information Systems
Integration of computers to statistically analyze data, to assist corrective action activities, and
to provide timely reporting to John Deere.
Installation of inspection equipment and gaging to provide improved monitoring of
manufacturing processes and quality data collection
4. Quality Budgeting
Budget planning for quality and plant improvements such as training, equipment, and
program development.
A quality plan to shift resources spent on appraisal and correcting internal and external
failures to defect prevention, such as: APQP (Advanced Product Quality Planning), PPAP
(Production Part Approval Process), Control Plan Checklist and Form (See Section 11), and
other continuous improvement methods and activities.
5.5 Responsibility, Authority and Communication
5.5.1 Responsibility and Authority

A quality management system shall be implemented in order to provide confidence that the organization
can satisfy the needs of its customers. The system should be consistent with the size, culture, and
products of the organization. A supplier shall show evidence of a quality policy emphasizing continuous
quality improvement driven by top management through preventive and corrective action. A copy of a
long-term quality improvement program shall be available for review by John Deere personnel.
Management shall define specific quality indicators (metrics) and have a system in place to track them
and monitor for trends. Improvement activities should be based around these trends.
7
5.5.2 Management Representative

Top management shall appoint member(s) of management who shall have responsibility and authority for
planning, execution, control, and improvement of quality-related activities.
5.5.3 Internal Communication

The organization shall ensure that communication takes place between its various levels and functions
regarding the processes of the quality management system and their effectiveness. This communication
may take the form of team meetings, bulletin boards, publications, electronic media, or other techniques.
5.6 Management Review
5.6.1 Management Review - General

The supplier’s management shall use internal audits to evaluate the degree of compliance and
effectiveness of the quality system. The supplier shall have a documented program to perform internal
audits. The results of the audits shall be documented and retained for at least three years. These audit
records shall be made available to John Deere personnel for review upon request. A formal corrective
action process (See Section 8.5.2) that includes root cause determination shall be used to correct
deficiencies. Subsequent audits shall include verification of corrective actions. The supplier shall have
internal auditors who are qualified to audit the requirements of this John Deere Supplier Quality Manual.
Trained personnel that are independent of the area being audited shall perform the audits.
5.6.2 Review Input

Inputs to management review shall include current performance and improvement opportunities related
to:
Audit results and schedule;
Customer feedback (such as Achieving Excellence and warranty);
Process performance and product conformance;
Status of preventive and corrective actions;
Follow-up actions from earlier management reviews;
Changes that could affect the quality management system.
5.6.3 Review Output

The outputs from a management review shall include supporting and leading actions addressing
deficiencies relating to:
Improvement of the system and its processes;
Improvement of product related to customer satisfaction;
Resource needs.
6 Resource Management
6.1 Provision of Resources

Employees shall be qualified for the job they perform through education, training, or work experience and
be knowledgeable of appropriate quality tools and processes that affect the quality of products and
services provided to John Deere. Further, employees shall be provided with the equipment, facilities and
a work environment conducive to producing high quality products and services that consistently meet
functional requirements and product specifications and provide genuine value to John Deere and our
customers.
8
JDS-G223
A Supplier shall develop a quality management system and resource management plan that
demonstrates a commitment to continuous improvement as described in Section 4 of this manual. The
resource management plan shall provide for the evaluation of the resources needed to implement and
improve the processes of the quality management system and customer satisfaction. The resource
management plan shall also include the evaluation of the skill level of employees to determine their
understanding of quality tools and processes and their ability to apply these tools relevant to their job.
(See Section 25).
6.2 Human Resources

A supplier shall provide a system of ongoing monitoring of each employee’s education, training and work
experience and provide opportunities for training and continuing education to improve employee’s skill
level. (Contact your John Deere Supply Management representative for availability of classes.) The
training shall provide employees with an awareness of the relevance and importance of their activities
and how they contribute to the achievement of quality objectives in the business plan.
John Deere classes for Supplier Quality Manual, John Deere Standards, and Enterprise Product Delivery
Process Supply Chain Integration are available at this URL:
http://www.90.deere.com/suppmgmt/resources/resource_center/resource_center_index.htm
6.3 Infrastructure
A supplier shall provide and maintain facilities, equipment, workspace, hardware, software, and support
services to achieve conformity to product specifications and functional requirements.
6.4 Work Environment

A supplier shall provide a work environment that supports quality objectives by identifying and managing
human and physical factors that affect the quality of products and services provided to John Deere.
7 Product Realization - Enterprise Product Delivery Process
7.1 Planning of Product Realization

An effective and structured product realization planning process shall result in the determination of:
The quality objectives for the product or service;
The need to develop specific processes, resources, facilities, and documentation; and
Verification and validation activities and the criteria for acceptability.
John Deere’s product realization process is called the Enterprise Product Delivery Process or EPDP. It is
the sequence of processes required to successfully produce a product or service that meets or exceeds
the expectations of John Deere and our customers. The EPDP consists of six phases containing twenty-
one milestones. The following chart identifies the milestones, including Portfolio Management Process
(PMP) Gates and EPDP Leadership Gates. Authority For Expenditure (AFE) approval is granted in EPDP
Gate 6.
9
7.1.1 Advanced Product Quality Planning

EPDP includes Advanced Product Quality Planning. Suppliers shall participate in Advanced Product
Quality Planning activities, such as Design Reviews, FMEAs, and electronic build events for the purpose
of collaboratively planning for product realization and preventing problems during physical builds. Key
characteristics (See Section 7.2.1.1) are identified and recorded during the early stages of design and
communicated to suppliers. Quality planning activities shall be completed for first physical builds, and
updated for subsequent physical builds.
Parts shall be production intent for physical builds (including those in EPDP Phase 4), and should be
produced using production tooling in a production process, unless approved by the John Deere
representative. Quality planning steps shall be repeated for parts that are supplied not using production
tooling and processes. If there is a tooling or process difference between the actual parts used on the
pre-production build versus the tooling or process for the production build, there shall be evidence of
conformance to the specification and risk mitigation.
After successful completion of the final phase of EPDP (Phase 6), the Order Fulfillment Process will be
followed. The Order Fulfillment Process (OFP) at John Deere is a global process that is designed to
deliver the right product at the right place at the right time. It begins with an estimate of retail sales and
ends with the retail delivery and payment.
7.1.2 Acceptance Criteria

Acceptance criteria is approved by John Deere, where required.
7.1.3 Confidentiality
The organization shall ensure the confidentiality of customer-contracted products and projects under
development, and related product information.
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JDS-G223
7.2 Customer-Related Processes
7.2.1 Determination of Requirements Related to the Product

Specific quality planning activities are required for every new or revised part or process. At John Deere
the Part Level Quality Planning (PLQP) activities help ensure that new products or processes, and
changes to existing products or processes, fulfill their intended purposes. PLQP provides a consistent,
structured, and preventive process for managing risks associated with new or revised parts, assemblies,
changes to suppliers and processes.
The Quality Plan Level (QPL) is a measure of part risk based on three categories: cost, severity, and
complexity. Each category affects a part or component's overall risk to John Deere. Quality Plan Levels
range from 0 to 4, with 4 representing the greatest risk. Based on the Quality Plan Level, the required
quality activities are identified. One of the activities that can be required is the Design, Process, and
Assembly Review (DPAR). A DPAR is a meeting which confirms all expectations of the products or
services prior to a physical build. John Deere teams initiate this review as early as possible before tooling
release. Multiple DPARs may be required for multiple physical builds, depending on the magnitude of
change from one build to the next. DPARs may be conducted in person, or with the use of telephone and
electronic communication. Parts or subsystems may be grouped together in a DPAR. Documentation of
DPAR events shall be maintained. Production Part Approval Process (PPAP) requirements shall be
clearly understood as an output of the DPAR. The PPAP requirements correlated to the QPL are in
Section 10. The PPAP requirements shall be documented on a Verification Warrant Form (See Section
11).
Where the supplier maintains design control of the product, the supplier shall form a team to conduct
these reviews with their supply chain. The teams should include supply management, quality
engineering, design engineering, supplier representatives, and any other personnel necessary to evaluate
a supplier’s capability to meet product or service requirements. Documentation of DPAR events shall be
maintained by the design control entity. Examples of the items covered during this meeting are shown in
the Design, Process, and Assembly Review Checklist (See Section 14). Action items shall be
documented and tracked.
7.2.1.1 Customer-Designated Special Requirements
A Key Characteristic is a product or process characteristic whose variation or targeting control is
necessary to meet customer requirements and that directly or significantly impact customer satisfaction
through compliance with government, country or industry standards and/or regulations, ability to perform
its intended design requirements (form, fit, function, reliability, appearance), or manufacturability and
ability to assemble.
There are two types of Key Characteristics - Product and Process. For minimum process capability on
key characteristics, see (See Section 7.5.1). A structured process shall be used to identify Key
Characteristics and corresponding controls.
Product key characteristics are those characteristics of a part whose variation within the design tolerance
and/or specification can affect customer satisfaction. The selected measurable characteristics require
extra control. Product Key Characteristics shall be documented on the Control Plan, the drawing/model,
and/or assembly specifications. No deviations are allowed for out-of-tolerance and/or out-of-specification
product key characteristics.
Product key characteristics shall be identified by the symbol <KC> on a drawing, model, product
specification and/or assembly specification. Product key characteristics on older prints may have been
depicted through the use of a special symbol such as or .
Process key characteristics are those characteristics of a process that significantly impact customer
satisfaction and that require extra control, such as Process FMEA, Gage R&R, statistical process
monitoring, control plans, and capability studies to manage variation and targeting to ensure that the
product is within tolerance and/or specification. Process Key Characteristics can exist without
corresponding Product Key Characteristics, and are not designated by a special symbol. Process Key
Characteristics shall be documented on the Control Plan.
11
7.2.2 Review of Requirements Related to the Product

Key characteristics for the product and processes are confirmed in the DPAR using information from
Design Reviews, FMEAs, and historical information. The supplier shall provide John Deere a Process
Failure Modes and Effects Analysis (PFMEA) for each component with one or more key characteristics
prior to the end of Phase 3 of the Enterprise Product Delivery Process shown in Section 7.1. Refer to
Preventive Action, (See Section 8.5.3). The supplier’s processes, process capabilities, PFMEA, and their
supply chain capabilities and requirements should be reviewed during the DPAR. If key characteristics
are not identified directly on the drawing, they may be documented in the DPAR Checklist (See Section
14).
Purposes of the DPAR are:
Confirm the product and process Key Characteristics
Discuss applicable John Deere requirements and John Deere Standards
Identify revisions to the print or process necessary to manufacture or procure the product or
service to specifications
Review the quality plan level
Ensure understanding of the part function and the manufacturing process
Review the supplier’s processes, process capabilities, and PFMEA
Review the supplier’s supply chain capabilities and requirements
Clarify requirements for capability assessment and gage studies on key characteristics, plus
other characteristics that are identified by John Deere
Clarify supplier responsibility for PPAP requirements (communicate formally via Verification
Warrant Form (See Section 11).
Identify and assign preventive action for potential problems in manufacturing or procurement
Discuss product or service order quantities, delivery schedules, handling, packaging, product
preservation, and product or service cost
Mistake-proof the design and manufacturing processes, including assembly, to ensure a low
probability of error
Identify or evaluate potential cost reduction or value improvement opportunities
Review obligations related to product, including environmental, regulatory and legal
requirements
Review dimensional featuring according to functional requirements
Review the Bill of Materials (BOM) for accuracy
Review service requirements
Determine material products shall not contain any substances in excess of the amounts set
forth on John Deere’s Restricted Materials List (e.g., asbestos or lead in paint) and/or other
substances restricted by applicable laws (See Section 7.4.1.1).
Effective reviews require supplier participation. It is during this review that the supplier should ask for
clarification on any unclear issue. From this meeting the supplier should acquire all of the information
required to clearly understand John Deere requirements. The supplier should be prepared to address
questions in this meeting and respond back to any unanswered questions on the date specified during the
meeting. The supplier shall communicate to John Deere any changes that may affect the data
documented in this review.
7.2.3 Customer Communication

The supplier shall identify and implement a communication plan with John Deere and with their supply
chain relating to product or service information, contracts or order handling, product or process changes,
contract amendments, and customer feedback. Where product requirements are changed, the supplier
shall ensure that relevant documentation is revised appropriately. The supplier shall also ensure that
personnel involved in the realization of the product or service are made aware of the changed
requirements. (See Customer Notification and Submission Requirements Table 1 and Table 2.)
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JDS-G223
Material Control and Communication
The manufacture of equipment and components, based on a worldwide design, has significant material
specification challenges. Materials that are commonly available in one geographical region may be
difficult or excessively costly to obtain in another. The purpose of the next three paragraphs is to clarify
the determination of an equivalent or alternate material and the process for notification and approval.
An equivalent material is one whose specifications, in their full range of variation, meet those of the
drawing-specified material. Determination that a material is equivalent requires a careful evaluation of all
related specifications and characteristics. This review shall only be performed by individuals who are well
versed in those particular materials, qualified to make that evaluation, able to provide supporting
documentation (e.g. mill certifications), and fully conversant with the relevant John Deere specifications.
Unless specifically authorized by the appropriate John Deere representative, in writing, only the primary
material producer (e.g. steel mill, foundry, warehouse), may make that decision. If material is equivalent,
the manufacturing process should not require revision.
An alternate material is one whose specifications do not fully meet those of the drawing-specified
material, but have been verified as fully meeting the design intent and can be used interchangeably.
Alternate materials shall appear on the drawing. Either a print change or a temporary deviation to allow
the alternate material is required. Refer to Engineering Deviation Authorization Checklist and Form (See
Section 18). Alternate materials will likely require changes to the manufacturing processes utilized to
make or process parts. Processing areas like heat treatment, bending, forming, and welding will likely
show the greatest differences when utilizing alternate materials.
The subtleties of detail within the John Deere Material (JDM) specifications requires specialist training to
interpret. Incorrect material substitutions can result in product failures. Any questions relating to the
equivalence of two materials should be directed to a qualified John Deere materials engineer.
CUSTOMER NOTIFICATION AND SUBMISSION REQUIREMENTS
Customer Notification
A supplier shall request approval from John Deere before making changes to a specification or process
for supplied products or services for any change that may impact safety, fit, form, function, performance,
durability, or appearance per the following requirements listed in Table 1.
The supplier shall notify the responsible John Deere design unit of any design or process changes as
indicated in the table below via Change Request on JD Supply Network (https://jdsn-collab.deere.com/sc)
by selecting Change Request from the Quality Menu for JDSN Collaboration. John Deere may
subsequently elect to require a submission for PPAP approval. The following tables specify when
notification is required, and are taken from AIAG Production Part Approval Process Manual (See Section
34, Reference 12). They are reprinted from the PPAP Manual with permission of Chrysler LLC, Ford, and
GM Supplier Quality Requirements Task Force.
Table 1 — Planned Changes Requiring Notification Prior to Implementation

Requirement Clarification or examples
1. Use of other construction or material than For example, other construction as documented on a
was used in the previously approved part deviation (permit) or included as a note on the design
or product. record and not covered by an engineering change.
2. Production from new or modified tools This requirement only applies to tools, which due to their
(except perishable tools), dies, molds, unique form or function can be expected to influence the
patterns, etc., including additional or integrity of the final product. It is not meant to describe
replacement tooling. standard tools (new or repaired), such as standard
measuring devices, drivers (manual or power), etc.
3. Production following refurbishment or Refurbishment means the reconstruction and/or
rearrangement of existing tooling or modification of a tool or machine or to increase the
equipment. capacity, performance, or change its existing function.
13

This is not meant to be confused with normal
maintenance, repair or replacement of parts, etc., for
which no change in performance is to be expected and
post repair verification methods have been established.
Rearrangement is defined as activity which changes the
sequence of product/process flow from that documented
in the process flow diagram (including the addition of a
new process).
Minor adjustments of production equipment may be
required to meet safety requirements such as, installation
of protective covers, elimination of potential Electro Static
Discharge risks, etc. These changes can be made
without customer approval unless the process flow is
changed as a result of this adjustment.
4. Production from tooling and equipment Production process tooling and/or equipment transferred
transferred to a different plant location or between buildings or facilities in one or more locations.
from an additional plant location.
5. Change of supplier for parts, non- Suppliers are responsible for approval of subcontracted
equivalent materials, or services (e.g.: material and services that do not affect customer fit, form,
heat-treating, painting, plating) that affect function, durability, or performance requirements.
customer fit, form, function, durability, or
performance requirements.
6. Product produced after the tooling has For product that has been produced after tooling has
been inactive for volume production for been inactive for twelve months or more: Notification is
twelve months or more. required when the part has had no active purchase order
and the existing tooling has been inactive for volume
production for twelve months or more. The only
exception is when the part has low volume, e.g. service or
specialty vehicles. However, a customer may specify
certain PPAP requirements for service parts.
7. Product and process changes related to Any change that affects customer requirements for safety,
components of the production product fit, form, function, performance, durability, and/or
manufactured internally or manufactured appearance requires notification to the customer.
by suppliers that impact safety, fit, form,
Note: The safety, fit, form, function, performance,
function, performance, durability, and/or
durability, and/or appearance requirements should
appearance of the salable product.
be part of John Deere specifications as agreed on
Additionally, the supplier shall concur
during reviews.
with any requests by a subcontractor
before submission to the customer.
8. For bulk materials only: These changes would normally be expected to have an
New source of raw material with special effect on the performance of the product.
characteristics from new or existing
subcontractor.
Change in product appearance attributes
where there is not appearance
specification.
Revised parameters in the same process
(outside PFMEA parameters of the
approved product, includes packaging).
Change outside of DFMEA (product
composition, ingredient levels) of the
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JDS-G223
approved product.
9. Change in test/inspection method – new For change in test method, supplier should have evidence
technique (no effect on acceptance that the new method provides results equivalent to the old
criteria). method.
Submission to Customer
The supplier shall obtain PPAP approval prior to the first production shipment in the following situations
unless the responsible product approval activity has waived this requirement (see Table 2). Conditional
Approval may be granted to authorize limited production shipments when there are outstanding PPAP
requirements.
The supplier shall review and update, as necessary, all applicable items in the PPAP file to reflect the
production process, regardless of whether or not the customer requests a formal submission. The PPAP
file shall contain the name of the responsible customer product approval activity person granting the
waiver and the date.
Table 2 — Changes Requiring PPAP Approval Prior to First Production Shipment
1. A new part of product (i.e. a specific part, Submission is required for a new product (initial release)
material, or color not previously supplied or a previously approved product which has a new or
to the specific customer). revised (e.g. suffix) product/part number assigned to it.
A new part/product or material added to a family may
use appropriate PPAP documentation from a previously
fully approved part within the same product family.
2. Correction of a discrepancy on a Submission is required to correct any discrepancies on a
previously submitted part. previously submitted part.
A “discrepancy” can be related to:
The product performance against the customer
requirement
Dimensional or capability issues
Subcontractor issues
Full approval of a part replacing an interim
approval
Testing, including material, performance,
engineering validation issues
3. Engineering change to design records, Submission is required on any engineering change to
specifications, or materials for production production product/part design records, specifications or
product/part number(s). materials.
4. For Bulk Materials only:
Process technology new to the supplier,
not previously used for this product.
Changes in any of the above situations (Table 1 and Table 2) require appropriate quality planning and
written request (using JDSN Collaboration or Change Request Form) with acceptance to proceed from
John Deere prior to implementation. (See Section 7.5.2) The supplier shall ensure that proper
notifications of changes by their supply chain are communicated as well. See Change Request and
Verification Warrant (See Section 11) for additional change request information. PPAP approval is
required prior to shipping parts.
15
7.3 Design and Development
7.3.1 Design and Development Planning

Design Reviews shall be conducted periodically as the product or process is designed, first to identify
how the design will work and how the various subsystems will work together, then later when more detail
is available. Tools, such as Failure Mode and Effects Analysis, are used to identify problems and are
used in an iterative fashion with Design Reviews. Design Reviews take place earlier than the DPAR in
the Enterprise Product Delivery Process.
Design reviews are typically conducted with John Deere and supplier team members from areas such as:
product engineering, product verification and validation, reliability engineering, marketing, supply
management, quality engineering, and materials engineering. Typical areas for discussion are designs,
regulations, standards, product support, manufacturing processes, assembly techniques, and personal
hazards. The review is documented and corrective action plans are developed and validated for any
problems identified.
Design reviews may be conducted at various stages of the design and development process to
accomplish the outputs listed below and to periodically review the ability of the supply chain to fulfill
requirements. When requested, the supplier shall participate in design reviews. Suppliers shall provide
technical leadership for their product, assist in the identification of potential problems, and work with John
Deere in correcting these problems. When design control of the product resides with the supplier, the
supplier shall conduct such reviews and include representation from their supply chain and John Deere,
as appropriate.
Important outputs of the design review process are:
Identification of the design and development processes
Identification of the verification and validation activities appropriate for each design and
development stage
Identification of responsibilities and authorities for each of the design and development
stages
Determination of the requirements for, and methods of, communication at each stage in the
design and development process
Functional and performance requirements of the product or service
Identification of criteria for acceptability, including key characteristics plus other
characteristics that are identified by John Deere
Determination of applicable regulatory and legal requirements
Identification of applicable information derived from previous similar designs
Identification of product or service acceptance criteria
Definition of the characteristics of the product that are essential for safe and proper use
Special packaging requirements for proper delivery to the customer
7.3.2 Design and Development Inputs

Design verification and validation plans are developed to ensure that the product design shall meet the
objectives for performance and reliability that have been established resulting in a product that meets or
exceeds defined customer needs. John Deere and the supplier jointly develop the Product Verification
and Validation (PV&V) plan. The PV&V plan should consider component functionality and durability,
software function, environmental conditions, anticipated applications, existing and potential failure modes,
interfaces with other system components and controls, customer expectations, and key performance
characteristics. Laboratory, field, customer, or supplier testing may be used to validate designs.
Product verification and validation plans and results shall be documented using a spreadsheet template
provided by the John Deere representative from the John Deere V2 Net System. Refer to Product
Verification & Validation Plan – V2 Net Data (See Section 13). The completed form shall be returned to
John Deere so the data can be imported into the John Deere V2 Net System for documentation and
tracking purposes.
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JDS-G223
If requested, the supplier shall assist in conducting the PV&V activities either at John Deere or the
supplier’s facility. The supplier shall provide information about standardized tests such as SAE, ISO, DIN,
ASTM, or others that are routinely conducted for the supplied product. The supplier shall understand
appropriate engineering standards (See Section 27). Also, John Deere may conduct a Product
Engineering Assessment (See Section 31) for components with Quality Plan Levels 3 when the supplier
has component or subsystem design control. This assessment is normally done as part of a Supplier
Quality System Audit (See Section 30).
Higher component reliability is vital to improved profitability and customer satisfaction. A reliable machine
starts with reliable components. To achieve component reliability, John Deere may provide suppliers a
component reliability goal. In this case, the supplier shall provide statistical evidence that the component
goal is met.
The Major Component Reliability Assessment Process assures component reliability goals are set and
plans are created and executed to validate and demonstrate the ability to meet the goals. The Major
Component Reliability Assessment Process (See Section 12) shall be used when directed by John
Deere. Typically, the process will be used for components with a Quality Plan Level 3 (See Section
7.2.1) when the supplier has design control of a new component or when there are plans to use an
existing component in a more severe application.
If requested, the supplier shall complete and submit the Component Performance & Reliability Assurance
Form to John Deere. (See Section 12) The supplier and John Deere shall sign this form when the
component meets or exceeds its requirement(s), including reliability. This form should be signed before
any components are provided for a John Deere physical build of machines for field durability testing.
7.3.3 Design and Development Outputs

The output of design and development shall be provided in a form that enables verification against the
design and development input and shall be approved prior to release. Design and development outputs
shall; a) meet the input requirements for design and development, b) provide appropriate information for
purchasing, production and for service provision, c) contain or reference product acceptance criteria, and
d) specify the characteristics of the product that are essential for its safe and proper use.
7.3.4 Design and Development Review

At suitable stages, systematic reviews of design and development shall be performed in accordance with
planned arrangement; a) to evaluate the ability of the results of design and development to meet
requirements, and b) to identify any problems and purpose necessary actions. Participants in such
reviews shall include representatives of functions concerned with the design and development stage(s)
being reviewed. Records of the reviews and any necessary actions shall be maintained.
7.3.5 Design and Development Verification

Verification shall be performed in accordance with planned arrangements (See Section 7.3.1) to ensure
that the design and development outputs have met the design and development input requirements.
Records of the results of the verification and any necessary actions shall be maintained (See Section
4.2.4).
7.3.6 Design and Development Validation

Design and development validation shall be performed in accordance with planned arrangements (See
Section 7.3.1) to ensure that the resulting product is capable of meeting the requirements for the specified
application or intended use, where known. Whenever practical, validation shall be completed prior to the
delivery or implementation of the product. Records of the results of validation and any necessary actions
shall be maintained (See Section 4.2.4).
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7.3.7 Control of Design and Development Changes

Changes to the design of a product or service shall be identified, documented, communicated and
controlled. In cases where design control resides with the supplier, the supplier shall take appropriate
measures to communicate all their proposed changes and their supply chain proposed changes, via the
Change Request and Verification Warrant to John Deere. The supplier shall evaluate the effect of any
proposed changes to all constituent parts and completed products. This may be accomplished through a
design review, failure modes and effects analysis, lab or field-testing, or other means, as determined
jointly by John Deere and the supplier. The changes shall be approved by John Deere prior to
implementation, see Customer Communication (See Section 7.2.3). The results of the review of changes
and subsequent follow-up actions shall be documented.
7.4 Purchasing
7.4.1 Purchasing Process

As a primary supplier to John Deere, the supplier is responsible for the quality of the products and
services provided by their supply chain.
The requirements of this document should be extended to the supplier’s supply chain. A supplier shall
have a documented system to properly select suppliers with the capability to meet this standard and other
applicable John Deere Standards. The initial supplier selection process for providers of products or
services for John Deere shall include an on-site assessment. Assessments shall determine the supply
chain’s capability to meet the requirements of this standard (JDS-G223). Suppliers shall monitor their
supply chain’s performance.
At times, it may be appropriate for the supplier to have their supplier(s) participate in John Deere initiated
Design, Process, and Assembly Reviews and other quality activities. A supplier shall have a
communication plan to notify their supply chain of the latest specifications and to verify the product on an
ongoing basis. A change in the supply chain, or any process change by the supply chain that produces
the John Deere product, requires appropriate quality planning, and John Deere notification prior to
implementation. John Deere units require documented approval before implementation (See Section
7.2.3).
7.4.1.1 Regulatory Conformity
The supplier shall own the patent or copyright that allows it to lawfully manufacture the product, or utilize
the manufacturing process, the Company desires to purchase.
The supplier shall be properly licensed by the holder of the patent or copyright to produce or utilize the
manufacturing process.
The supplier shall have documentation to substantiate that it owns the requisite Intellectual Property
rights, or that it is properly licensed to use the requisite Intellectual Property Rights.
The Intellectual Property rights are effective and legally enforceable in the country where the supplier will
produce the product or utilize the manufacturing process, and the documentation to substantiate that its
Intellectual Property Rights are effective in the country where it will produce or utilize the manufacturing
process. The duration of the requisite Intellectual Property shall be sufficient to cover the term of the
proposed supply agreement.
The supplier shall identify any third party Intellectual Property Rights that could interfere with the
proposed supply agreement.
Through discussion and physical testing verify that supplied products do not contain substances in
excess of the amounts set forth on John Deere’s Restricted Materials List (e.g., asbestos or lead in paint)
and/or other substances restricted by applicable laws. The Restricted Materials List ia located on the
John Deere Supply Network.
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JDS-G223
7.4.2 Purchasing Information
Purchasing documents of John Deere suppliers shall contain information describing the requirements for
approval of the product and the qualification of the procedures, processes, specifications, equipment and
personnel necessary to produce the product.
7.4.3 Verification of Purchased Product

Verification of purchased product shall be conducted using a documented quality assessment
methodology. The primary supplier to John Deere is fully responsible for the quality of the products and
services they provide, including that of the supplier’s supply chain.
7.5 Production and Service Provision
7.5.1 Control of Production and Service Provision

Process control is needed to ensure that the manufacturing process is performed under stable conditions.
Documentation shall be provided to assure quality of products at initial production and is used to maintain
ongoing acceptable quality levels. Examples of process control documents are process sheets,
inspection and test instructions, test procedures, standard operating procedures, preventive maintenance
instructions, and specific part control plans.
Process control documents shall be in place prior to initial production and be readily available to the
employees responsible for the operation of the process. The key processing parameters, process and
product key characteristics identified during Design Reviews, FMEA’s, and DPARs shall be addressed in
the process control documents, including a control plan. Process control documentation or control plans
shall be available for review by John Deere. Minimum process capability for a key characteristic is a P pk
>1.33 or Cpk >1.33. Higher process capability requirements may be specified by the John Deere
representative. If minimum process capability for a key characteristic has not been demonstrated the
Continuous Process Monitoring Matrix shall be used to determine required activities, refer to Process
Evaluation (See Section 22), unless otherwise agreed to by John Deere.
7.5.2 Validation of Processes for Production and Service Provision

The Supplier shall validate any special process for production and service where the resulting output
cannot be verified by subsequent monitoring or measurement. This includes any processes where
deficiencies may become apparent only after the product is in use or the service has been delivered.
Examples of special processes are welding, heat treatment, plating, and coating.
Validation shall demonstrate the ability of the processes to achieve planned results.
The supplier shall define arrangements for validation that shall include the following, as applicable: (See
Section 20), Production Part Approval Process)
Qualification of processes
Qualification of equipment and personnel
Use of defined methodologies and procedures
Requirements for records
Re-validation
After PPAP documents have been submitted, John Deere reviews the submissions and approves or
rejects the Verification Warrant (See Section 11). Approval is required prior to shipping production parts.
Conditional Approval may be granted to authorize limited production shipments when there are
outstanding PPAP requirements. PPAP requirements shall be completed prior to full production, EPDP
Phase 5.
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7.5.3 Identification and Traceability

A supplier shall establish and maintain documented procedures for product identification. The supplier
shall have product traceability to the extent required so that if a discrepancy is found, product can be
contained and corrective action initiated.
Identification is a process to identify product during all stages of production. Traceability allows for parts
to be matched to a certain time frame, processes, and specific lots of material. Should a problem arise,
John Deere and the suppliers shall identify suspect parts.
7.5.4 Customer Property

The supplier shall exercise care with all John Deere property, including intellectual property, while it is
under the supplier's control or being used by the supplier. The supplier shall identify, verify, protect and
maintain John Deere property provided for use or incorporation into product. Occurrence of any John
Deere property that is lost, damaged or otherwise found to be unsuitable for use shall be recorded and
reported to John Deere. Processing equipment, tooling, and measuring equipment / fixtures owned by
John Deere are covered under this section.
7.5.5 Preservation of Product

The supplier shall preserve conformity of product with customer requirements during internal processing
and delivery to the intended destination. This shall include identification, handling, packaging, storage,
and protection. This also applies to the constituent parts of a product.
Service parts shall be prepared in accordance with John Deere Standard JDV-9, Preparation and
Packaging of Service Parts. Refer to Engineering Standards, (See Section 27).
7.6 Control of Monitoring and Measuring Devices

Gaging Selection
In selecting measuring equipment, John Deere is concerned with the capability of the measurement
system to detect and indicate even small changes of the measured characteristic. The measuring
equipment selected should have a discrimination of less than one-tenth of the total product tolerance
being measured.
Calibration
A supplier shall establish and maintain documented procedures for the calibration, control, and
maintenance of measuring, inspection, and test equipment used to assure that products and processes
conform to applicable requirements. A supplier shall calibrate these devices at consistent periodic
intervals against applicable standards with known traceability, and safeguard them against adjustments
that would invalidate the calibration. Whenever a gage is found out of calibration and it has been used to
verify parts for John Deere, the supplier shall notify John Deere of the suspect parts.
For certain applications John Deere will send gages, test fixtures, and test machines to a supplier. They
remain the property of John Deere, who shall provide a gage drawing with the gage for the supplier’s
records. After the receipt of John Deere gages, a supplier shall calibrate, repair, and replacement of
nonconforming gages. A supplier shall review gages to assure proper function and application.
Gage Repeatability and Reproducibility
A gage repeatability and reproducibility (R&R) study measures the total repeatability and reproducibility of
a gage system as a percentage of the total specification. The personnel who will be using the measuring
instrument in production should always conduct the Gage R&R study. John Deere recommends that
Gage R&R studies be performed whenever production personnel using the measuring instrument are
changed. The method for performing the Gage R&R study is either the Range Method or the ANOVA
method, with three or more operators.
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JDS-G223
Gage R&R studies apply to variable gages. Attribute gages (such as ring or plug gages) do not require
gage R&R studies unless otherwise specified by John Deere. Attribute gages shall be checked
periodically for accuracy. For non-dedicated gages such as coordinate measuring machines, a
repeatability and reproducibility analysis shall be conducted utilizing specific part programs on all key
characteristics plus other characteristics that are identified by John Deere.
Gage R&R studies are required for each unique variable gage used to monitor key product or process
characteristics. Studies on families of gages or equipment are not acceptable, unless the study uses an
industry-approved methodology such as found in Concepts for R&R Studies (See Section 34, Reference
4). Some types of equipment, such as flow meters and hardness testers do not lend themselves to
Measuring System Analysis. This type of equipment shall be identified in the calibration program and
verified at a specified frequency using traceable standards.
Total variation is the ratio of the uncertainty of the repeatability and reproducibility of the gaging system to
the tolerance range of the characteristic to be measured. If the total variation of the repeatability and
reproducibility of the gage system (gage and operator) is less than 30 percent of the total tolerance range,
the gaging system is acceptable for use. If the supplier uses a gage with a total variation greater than 30
percent, John Deere shall be contacted for approval. A gage shall be proven repeatable and reproducible
before it can be used in a capability study or is used to accept or reject parts. If the gage system fails, the
supplier shall take corrective action to make the gage measurements repeatable and reproducible.
8 Measurement, Analysis and Improvement
8.1 General
Measurement, analysis and improvement is the process of planning, defining, and using performance
metrics in processes and products critical to John Deere. These performance metrics are used to
determine the current level of performance, drive continuous improvement activities, and monitor long-
term performance levels.
Critical to the use of these performance metrics are statistical tools. These statistical tools are not only
used on processes and products, but also measure customer satisfaction and supply chain performance.
A supplier shall define, plan, and implement measurements where processes affect the quality of
products or services John Deere receives.
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction

A supplier shall include a customer satisfaction metric in the review of its quality management system.
This metric shall be included in the management review process. Trends in customer satisfaction
performance should be reviewed and improvement activities developed around the data. Customer
satisfaction improvement activities should utilize a structured process improvement technique.
John Deere will use the Achieving Excellence process (and its associated metrics) and warranty data to
measure our satisfaction with the supplier’s performance. Suppliers shall use this data to drive
improvements in John Deere’s satisfaction metrics.
8.2.2 Internal Audit

Suppliers shall conduct their own internal audits per Section 5.6.1, Management Review – General.
21
John Deere reserves the right to conduct a quality system assessment at the supplier’s facility. When
performing this assessment, John Deere would expect access to a supplier’s personnel, documentation,
gaging, and test facilities. At the close of the assessment, John Deere will share findings in a debriefing
meeting and issue a report to the supplier summarizing the results. Any items requiring corrective action
shall be clearly noted, and the supplier shall submit a corrective action plan to address these issues
within the agreed upon target date. John Deere will use the Red Flag Supplier Quality System Survey
(See Section 29) or Supplier Quality System Audit (See Section 30) to complete the supplier quality
system assessment. John Deere may conduct a Product Engineering Assessment (See Section 31) for
components with Quality Plan Levels 3 when the supplier has component or subsystem design control.
John Deere may ask the supplier to complete a Supplier Information Survey (See Section 28) prior to the
on-site quality system assessment.
8.2.2.1 Quality Management System Audit
The supplier shall audit its quality management system to verify compliance with this standard (JDS-
G223) and any additional quality management system requirements.
8.2.2.2 Manufacturing Process Audit
The organization shall audit each manufacturing process to determine its effectiveness.
John Deere may perform Process Verification Audits on selected components using the Process
Verification Audit Questionnaire (See Section 32). This on-site supplier quality audit is intended for parts
with a high level of criticality to determine the effectiveness and conformance of process controls when
performing work for John Deere. The work performed can include manufacturing operations at the
supplier’s facility or operations sub-contracted to the supplier’s supply chain. This audit may also be
performed on similar parts when the work has not yet been sourced, or when preparing for full production.
John Deere may perform Special Process Audits for special processes as defined in Section 7.5.2.
Special Process Audit Questionnaires may be found on JD Supply Network.
8.2.2.3 Product Audit
The organization shall audit products at appropriate stages of production and delivery to verify conformity
to all specified requirements, such as product dimensions, functionality, packaging and labeling, at a
defined frequency.
8.2.3 Monitoring and Measurement of Processes

A supplier shall determine and implement measurements necessary to monitor processes critical to
customer satisfaction. Mistake proofing activities should be the first method of control considered. If
mistake proofing is not feasible, statistical techniques shall be used to monitor the process.
Where indicated by the Continuous Process Monitoring Matrix in Section 22, Statistical Process Control
charting should be used on key process control variables in order to eliminate the possibility of producing
deficiencies. The charting of the monitored variables should be completed by the person(s) able to take
action on the process. A written procedure describing actions to take when out-of-control conditions exist
shall be present. Documentation shall exist showing evidence that proper techniques were followed by
the owner(s) of the process(es). Review of process monitoring techniques shall be made available to
John Deere personnel upon request. This section not only applies to manufacturing processes, but also
to business processes that are critical to customer satisfaction.
8.2.4 Monitoring and Measurement of Product

Product measurements and monitors are required to confirm the products are being produced properly
and remain stable over time. Included in product measurement and monitoring are capability studies.
Capability / variability studies shall be conducted on all key characteristics plus other characteristics that
are identified by John Deere and the supplier in the quality planning process (for example, during Design
Reviews, Failure Modes and Effects Analysis, and/or Design, Process, and Assembly Reviews.)
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JDS-G223
Process capability studies are conducted to provide insight into how well a process performs in regard to
a customer specification. The understanding and quantification of process centering and variation is
necessary to understand product quality. Two popular measures titled “capability index” are Cp and Cpk.
When calculating a capability index, it is imperative that (1) process stability is demonstrated by a
statistical control chart, and (2) the normal distribution model adequately describes the measured
characteristic. If these assumptions are violated the capability index is of little value. Refer to AIAG SPC
Manual (See Section 34, Reference 16) states on page 132: “Cpk and Cp should always be evaluated
together. A Cp value significantly greater than the corresponding Cpk indicates an opportunity for
improvement by simply centering the process.”
It is recommended that capability studies use a minimum of 30 pieces taken from a stable, in control
process unless John Deere specifies otherwise. However, because of sampling variation in the standard
deviation it is recommended that when possible, sample sizes of 50 to 75 be used for better estimates of
stability and normality assumptions. The data for these studies should be obtained using variable gaging
meeting Gage R&R requirements. John Deere approval is needed for the use of attribute gaging on key
characteristics. Key characteristics measured with attribute gages are not required to have Attribute
Gage Studies performed unless required by the John Deere representative. If an Attribute Gage Study is
required, reference AIAG Statistical Process Control manual (See Section 34, Reference 16).
In variable data studies the results should be tested to see if the normal (bell-shaped) distribution
adequately describes the characteristic. This can be done using a histogram and/or a normal probability
plot. If the stability and normality assumptions must be rejected, (1) the capability ratios have little
relevance for describing the process, and (2) the confidence interval methodology presented below is
completely unreliable. Numerous software packages prepare both histograms and probability plots. If
the process is statistically stable and normally distributed, then the typical capability index calculations
may be used to measure conformance to specifications.
Practitioners need to remember that process capability indices are simply time sensitive point estimates,
and these “one number summaries” leave much unsaid about a process’s performance over time. A
good way of estimating the uncertainty in the point estimate is by calculating a Lower Confidence Limit for
the point estimate. This is a useful technique to show how sample size and other constraints affect the
point estimate.
For a more complete understanding of process terms it is recommended that Statistical Process Control,
by AIAG (See Section 34, Reference 16) be studied. In particular, topics covered on pages 21, 132, 185
and 203 are very important.
There are many different process indices in the quality literature. Selecting the appropriate index
depends on the source of data. In the Order Fulfillment Process your data should come from control
charts and sigma is estimated by R / d 2 . In EPDP (See Section 7), your data will be coming from smaller
sample sizes (minimum of 30) and sigma is estimated by ˆ . AIAG (See Section 34, Reference 16) refers
to both capability indices (Cp and Cpk) using R / d 2 and performance indices (Pp and Ppk) using ˆ .
(The formula for Cp only considers variability, where the Cpk considers both the variability and the
centering of the process.)
The following matrix summarizes indices required by John Deere, and the matrix shows that the choice of
index depends on (1) where the estimate of sigma comes from ( R / d 2 or ˆ ) and (2) if the index
considers spread or spread combined with process centering.
Table 3 — Indices Matrix
Concerned with Only Concerned with Process
Indices Process Spread Spread and Centering
(Process Potential) (Process Performance)
Capability Indices estimated during Order
Cp Cpk
Fulfillment Process
Performance Indices estimated during
Pp Ppk
Enterprise Product Delivery Process
23
The following diagram illustrates process measures before and after full production at John Deere. In
particular before production, there are limited builds of products that usually contain small sample sizes,
usually n 30 pieces. When calculating the Performance Indices before large scale production, all the
data is used to calculate the long term capability using sample standard deviation, ˆ . This statistic, ˆ , is
called the Total Process Variation and includes both within-subgroup and between-subgroup variation
and uses all of the readings obtained from either a detailed control chart or a process study. The two
calculated performance indices are Pp and Ppk.
X closest spec 2
USL LSL x x
Pp Ppk ˆ
6ˆ 3ˆ n 1
Once production has begun and larger samples are collected then the Capability Indices, Cp and Cpk are
usually calculated using only the within-subgroup variation calculated by R / d 2 . The usual computing
formulas are found on page 132 of AIAG Statistical Process Control (See Section 34, Reference 16).
Cpk will always be less than or equal to Cp. They will be equal only if the process is centered.
X closest spec
USL LSL
Cp C pk
6 R 3 R
d2 d2
All four process measures, Pp, Ppk, Cp, and Cpk, are valid only when the process is (1) stable and in a
state of “statistical control,” and (2) the process output is approximately normally distributed. If either of
these requirements are not met these indices can be very misleading. See page 136 of AIAG Statistical
Process Control (See Section 34, Reference 16).
The supplier shall perform the following activities to assure John Deere that the product being supplied is
to specification:
A supplier shall submit an Initial Sample Inspection Report (See Section 15), verifying all
features of the part, and that parts are produced from production tooling and processes.
A supplier shall provide capabilities on all key product and process characteristics, plus other
characteristics that are identified by John Deere, whether produced internally or by the supply
chain. Documentation requirements are listed in Section 10. The verification process prior to
shipping products is documented in the quality plan.
24
JDS-G223
A supplier shall verify products according to the Control Plan (See Section 17) unless the
John Deere unit does not require it. The control method called out in the Control Plan shall
be determined from the capability of the process as specified in the Continuous Process
Monitoring Matrix (See Section 22). For Process Control Methods (See Section 24). Control
plans shall be available for all John Deere components with product and process key
characteristics.
A supplier shall track the material certification for John Deere part numbers, including:
chemical and mechanical properties, hardness, plating, heat number and source mill, if
appropriate.
John Deere requires release inspection anytime the capability of the supplier’s processes is
in question. Documentation of conformance to this section shall be made available to John
Deere personnel upon request.
The following steps are recommended for a minimum sample size of 30 continuous-piece study Refer to
the Process Control Flowchart (See Section 9). The circumflex (^) over a value indicates a sample
statistic, such as C pk or P̂pk .
1. Perform a Gage R&R study.
2. Check to see if the process is in a “state of statistical control” by using the chart for Individuals and
Moving Ranges (X-MR). A state of statistical control exists when a process is performing as
consistently as it can perform. (See AIAG SPC-3: Statistical Process Control (See Section 34,
Reference 16). Use the (Average MR)/d2 as an estimate of sigma and plot the Individuals chart.
3. Draw a histogram and estimate the fraction nonconforming from the 30-piece study.
4. Graphically represent the 30 data points with a normal probability plot to see if the bell curve
adequately describes the data.
5. If the data passes steps 2 and 4 then calculate a P̂pk .
6. Calculate an appropriate one-sided 90% lower confidence limit for the P̂pk . See Statistical Quality
Assurance Methods for Engineers, by Vardeman and Jobe, p. 213 (See Section 34, Reference 17).
An approximate 100(1- ) confidence limit for P̂pk or C pk is:
1 ˆ pk 2
C
ˆ
C Z
pk
9n 2n 2
Table 4 — Confidence Limit Z Values

Percent of Confidence Z Value
90% 1.28
95% 1.64
99% 2.33
Table 5 — Lower & upper confidence limits on Ppk or Cpk at two levels for various sample sizes.
Ppk or Cpk = 1.00 Ppk or Cpk = 1.33
Sample Size (n) -95% Confidence +95% Confidence -95% Confidence +95% Confidence
5 0.37 1.63 0.52 2.14
10 0.58 1.42 0.79 1.87
20 0.71 1.29 0.95 1.71
30 0.76 1.24 1.03 1.63
50 0.82 1.18 1.10 1.56
25
The only way to know if a capability target is met is to (1) make an X-MR chart, (2) graphically check for
the normal distribution, and (3) use a lower confidence limit for the P̂pk . John Deere is moving toward six
sigma processes, reference Section 23. You can convert the P̂pk into the approximate six sigma scale
by multiplying P̂pk by 3 and adding 1.5. A P̂pk of 1.33 is minimal, with a desired P̂pk of 1.5 being the
ultimate goal, for John Deere suppliers to assure a high level of defect free product. The following
formulas are commonly used for performance and capability indices.
USL X X LSL
Pˆpk Min ,
3ˆ 3ˆ
( X i X )2
ˆ
n 1
USL X X LSL
Cˆ pk Min ,
3s 3s
R
s
d2
At John Deere, world-class capability is defined as “on target with minimum variance.” Conformance to
specifications is merely the starting point, not the finish line.
If the process does not follow a normal distribution, a John Deere quality representative should be
contacted. The capability study shall be documented, and the information listed in Section 16 Capability
Study Checklist and Form should be included. Examples of inherently non-normal process measures
include flatness, concentricity, tensile strength, casting hardness, and parallelism. Of the four indices
described above, only Cp and Pp are robust with respect to non-normality. For non-normal process
analysis refer to page 140 of the AIAG Statistical Process Control Manual (See Section 34, Reference 16)
and page 260 of Process Quality Control by Ott (See Section 34, Reference 11).
Some characteristics specified with geometric dimensioning and tolerancing (GD&T) do not lend
themselves to standard methods of calculating capability. If this is the case and assistance is needed,
the John Deere Quality Services group can be used as a resource. Reference page 144 of AIAG
Statistical Process Control Manual (Reference 16).
Preliminary process performance P̂pk should be conducted in the early stages of the Product
Development Process. The Preliminary Process Capability uses a process standard deviation ( ˆ or
R
).
d2
Both C pk and P̂ pk estimates of population capability and process performance assume the data come
from a normal (bell-shaped) distribution with specification limit(s) about the target. These point estimates
are subject to variation over time. The larger the sample used to estimate them, the smaller the
uncertainty in that estimate. The difference between C pk and P̂pk is the calculation of the sample
standard deviation ( ˆ ). C pk is calculated by taking the Average Range and dividing by a constant d2
R
( ), which gives only a “within subgroup” estimate of the standard deviation. For the P̂pk calculation
d2
use at least 30 pieces and find an overall standard deviation, which will be larger than the one using the
Average Range.
26
JDS-G223
Process measures should be used to align the “voice of the process” with the demands from the “voice of
the customer.” It is never appropriate to average capability or performance indices for several processes
into one index.
Production Sample Size Considerations
John Deere requests that the supplier use a sampling plan for measurement data that insures no more
than one day’s production would go undetected. Use the spreadsheet titled “Sample Size & Control Limit
Design” on JD Supply Network. The Average Production Length to detection would be less than or equal
to one day’s consumption at John Deere. See “Statistical Process Control Scheme Design”, by Keats,
Miskulin & Runger, Journal of Quality Technology, Vol. 27, No. 3, July 1995.
For example, assume it is economical for a supplier to check no more than 2% of production for control
purposes. The process is known to have a mean of 100 mm with a standard deviation of 0.1 mm, and a
Cpk equal to 1.33. John Deere consumes 250 pieces per day. Therefore, we want to detect a one sigma
process shift before producing 250 pieces.
To use the Sample Size & Control Limit Design spreadsheet for control limits and sampling frequency,
enter in cell B3 the value of “1” for the sigma shift, and enter 2% in B4 which is the sampling rate. The
spreadsheet tells us to measure 6 pieces every 294 pieces, and set the control chart limits at:
100 ± (1.667)( )/( 6) = 100±(1.667)(0.1)/ 6 = 100± 0.07mm.
If the process sigma changes by one unit, the control chart will indicate a significant change before 239
parts are produced for John Deere. Since 239 are fewer than 250 the plan provides the protection that
John Deere requires.
8.3 Control of Nonconforming Product

The supplier shall establish and maintain documented procedures to ensure that proven or suspected
nonconforming products are prevented from unintended use or installation. This control shall provide for
identification, documentation, evaluation, isolation, disposition of nonconforming products, and for
notification to the departments concerned (both internal and external).
The supplier shall inspect, test, and/or obtain other verification to ensure that the products do not contain
substances in excess of the amounts set forth on John Deere’s Restricted Materials Lis (e.g., asbestos or
lead in paint) and/or other substances restricted by applicable laws. The list is located at:
https://jdsupply.deere.com/business_processes/strategic_sourcing_process/environmental/supp_chem_b
anned_list.pdf
If parts are found to be nonconforming at John Deere, the supplier shall provide the resources necessary
to evaluate, contain, sort, reclaim, and/or scrap the nonconforming product. The supplier shall have a
representative establish containment at the John Deere factory, material in transit, and at the supplier
within 24 hours. Quicker response may be required based on the severity of the situation.
If nonconforming products get into John Deere products or become a warranty problem, it shall be the
supplier’s responsibility to aid John Deere in evaluating and correcting the problem. John Deere shall be
entitled to recover from the supplier all costs and expenses reasonably incurred in taking corrective action
per the terms and conditions.
When nonconforming product is corrected it shall be subject to re-verification to demonstrate conformity

to the requirements.
8.3.1 Control of Nonconforming Product - Supplemental

Product with unidentified or suspect status shall be classified as nonconforming product.
8.3.2 Control of Reworked Product

Instructions for rework, including re-inspection requirements, shall be accessible to and utilized by
appropriate personnel.
27
8.3.3 Customer Information

John Deere shall be informed promptly in the event that nonconforming product has been shipped.
8.3.4 Customer Waiver

If a supplier wants to ship a product not meeting the specified requirements, written approval shall be
obtained from John Deere prior to shipment of the product. This request can be made using the
Engineering Deviation Authorization Checklist and Form in Section 21. This applies equally to products or
services purchased from the supply chain. The supplier shall concur with any requests from their supply
chain before submission to John Deere. The supplier shall maintain a record of the expiration date and
quantity authorized. The supplier shall also ensure compliance with the original or superseding
specifications and requirements when the authorization expires. Each shipping container of deviated
product shall be properly identified with the deviation number.
8.4 Analysis of Data

John Deere expects our suppliers to obtain appropriate data and apply statistical and problem solving
techniques to solve specific problems and to drive continuous improvement activities in a timely manner.
A partial list of these statistical and problem-solving techniques can be found in Section 25.
At a minimum, the supplier shall analyze the following.
Achieving Excellence results

Internal and external product failures (including warranty)
Process or product quality trends
Supply chain (including the supplier’s supply chain) quality performance
Summarized quality performance should be made available to all of the supplier’s employees. Quality
performance data shall be made available at the request of John Deere personnel.
When a product or process does not meet customer specifications, or is not performing adequately, one
suggested methodology is DMAIC.
Define: Define the project goals and customer (internal and external) deliverables
Measure: Measure the process to determine current performance
Analyze: Analyze and determine the root cause(s) of the defects
Improve: Improve the process by eliminating defects
Control: Control future process performance
8.5 Improvement
8.5.1 Continual Improvement

Evidence shall demonstrate the use of data, past experience, and lessons learned to show continuous
improvement of the quality management system.
28
JDS-G223
8.5.2 Corrective Action
Corrective action eliminates the cause(s) of nonconformities in order to prevent recurrence. Suppliers
shall investigate resolution to nonconformities using eight Corrective Action steps or Resolution Phases.
The supplier shall document Corrective Action in each Resolution Phase.
The Eight Corrective Action Disciplines (8D) or Resolution Phases required:
1. D1 Establish the Corrective Action Team
Purpose: To define the members of the team that can successfully resolve the problem.
2. D2 Problem Identification
Purpose: To document all facts, research and field information that would quantify or describe
the problem in detail.
3. D3 Containment Action & Short Term Corrective Action
Purpose: Actions to isolate the effect of the problem from any customer until corrective action is
implemented. To minimize the effect of any nonconforming product by containment, re-inspection,
rework, etc., to verify conformance of current product. Identify and contain nonconforming
product at all locations including, but not limited to; in-house at supplier facility, in-transit material,
material located at various John Deere sites (including Parts Depots), dealers and end-use
customer. Containment shall be completed within 24 hours of problem notification.
Production & Experimental/Pilot Build Problems:
What you did to stop the problem today.
Customer / Warranty Problems:
Interim customer solution used to quickly restore customer acceptance.
4. D4 Define and Verify Root Cause

Purpose: Scientific, complete breakdown of the Direct Cause, Contributing Causes and Root
Causes of the problem.
5. D5 Choose and Verify Solution
Purpose: Identification of solutions or actions that will eliminate the Root Causes as well as the
Contributing Causes. Quantitative results confirming that the selected corrective actions will
resolve the issue for the customer.
6. D6 Implement Permanent Corrective Action
Purpose: Action taken in this phase will correct the root cause of the problem and prevent its
recurrence. Implementation includes listing action steps, identifying responsible people and
target dates for each action. This action shall be completed by the target date as specified by
John Deere.
7. D7 Prevent Recurrence
Purpose: Modifications to Management Systems, Operating Systems, practices, and procedures
such as Process Control Plans, DFMEAs, PFMEAs, Work Instructions, Training Plans, Training
Performed, Engineering Documentation to prevent recurrence of this and all similar problems.
The responsible person or 8D team reviews all activity performed through resolution phases and
confirms that all steps have been completed. It is recommended that the improvements resulting
from the Eight Step Problem Resolution Process be replicated to like processes or products to
assure the problem has been solved.
8. D8 Team Recognition
Purpose: Acknowledgement from management of the good work done by the 8D team. This set
is to recognize extra effort and reinforce successful behavior.
A status report shall be submitted to the originator of a John Deere initiated corrective action request
(preferred via the Nonconformance Corrective Action (NCCA) system) within five days from the date of
receipt, unless otherwise specified by the John Deere investigator. Each corrective action D-step shall be
completed by the target date. A sample form is shown in Section 20 if NCCA is not available.
29
8.5.3 Preventive Action

Preventive action eliminates the cause(s) of potential nonconformities in order to prevent their
occurrence. Preventive action focuses on building good quality into the product and processes to ensure
that nonconforming products never reach the customer. Processes should be developed so employees
can do the job right every time. The processes include, but are not limited to: data collection systems,
process control plans, mistake proofing techniques, training, continuous improvement actions, design
FMEAs, and process FMEAs. Preventive action activities shall be a part of the management review
process.
At a minimum, FMEA items with Risk Priority Number value > 100, or the severity is 9, require follow-up
actions. See AIAG FMEA Manual (See Section 34, Reference 10).
A supplier shall take a systematic approach to defining and implementing preventive action activities.
The systematic process improvement approach should include five basic steps:
Define: Define the project goals and customer (internal and external) deliverables
Measure: Measure and determine customer needs and specifications
Analyze: Analyze the process or product options to meet customer needs
Design: Design the process or product to meet customer needs
Verify: Verify the design performance and ability to meet customer needs
NOTE:
The following sections provide sample forms. Copies of these forms are
available through the John Deere Supply Network website:
https://jdsn.deere.com.
A supplier may use their own form(s), except for the Change Notification
and Verification Warrant, as long as all identified John Deere
requirements and information are addressed.
30
JDS-G223
9 Process Control Flow Chart – PDP and Initial Production
Drawing Can Key

Identify by number each
(includes Key Characteristics be
Identify Processes / key feature to be
Characteristics) measured using Yes
Machines to be Used investigated (on John
Variable
Deere supplied Print)
Gaging? 2
1
No
DFMEA & PFMEA Perform Attribute
Gage R&R and refer Perform Gage R&R
to Continuous Gage R&R and Capability
for all instruments
Process Monitoring Study Data available
used to assess No
Matrix (Section 24) on state of current
product
4 process for similar
parts?
Complete all
requirements 3
confirmed during
DPAR
Yes
NOTES
Sufficient Detail
1. DPAR means Design, Process and Acceptable?
and Assembly Review
2. Approval of the capability

analysis is specific to a certain part Correct measuring R&R<30% No
No
number on a certain process or process of Tolerance?
Produce Parts on
machine. Any fundamental change Production
to the process (moving location, or
Yes Machines / Tooling
substituting machines) may require
at Production
a new capability analysis as part of Rates
the PPAP submission. (i.e. Standard
Procedures)
3. In some cases, existing SPC or
recent capability studies on parts
with similar key characteristics may Perform steps to
Evaluate
be used to demonstrate capability reduce spread, or
Unstable for Stability and
for a new part if there is not institute stringent Take
Control
sufficient quantity of the new part control method measurements
ordered to complete the capability
5
study. When sufficient quantities
are ordered, capability on the new
part key characteristics shall be Yes
Stable
demonstrated.
4. Some software tools are Fill out John Deere

available to perform analysis if Perform analysis
approved form with key
supplier doesn't currently perform using alternate
Normally feature, description and
R&R technique or contact No
Distributed? method of measuring
John Deere Quality
(John Deere Control
5. Use Individual & Moving Range Representative 7 6 Plan, Section 11)
with mathematical test (available in
Memory Jogger II, P 45) to verify Yes
stability and control
6. Perform statistical test for

normality using Statistica or
equivalent software.
Perform steps to
Calculate Process Statistical
reduce spread, or
7. For non-normal distributions, a Indices Analysis exceeds No
institute stringent
non-normal analysis must be Ppk target
control method
performed to calculate the 8
appropriate Ppk value.
Submit with
8. Process Index targets must be completed
agreed to between supplier and Yes Verification
John Deere prior to undergoing test. Warrant
31
10 Production Part Approval Process (PPAP) Requirements

The required Production Part Approval activities and documents will be specified by the John Deere
representative. The requirements are determined by the Quality Plan Level (See Section 7.2.1). Table
10.1 lists submission and retention requirements. Unless otherwise specified, John Deere requires
Section 4.2 Level 2 of the AIAG PPAP (p. 18) (See Section 34, Reference 12) to include the requirements
listed in the table below.
After the PPAP documents have been submitted, John Deere reviews the data and either Approves or
Rejects the Verification Warrant. Approval is required prior to shipping production parts including all
builds. Conditional Approval may be granted to authorize limited production shipments when there are
outstanding PPAP requirements.
Production Part Approval Requirements by Quality Plan Level
AIAG John Deere Quality
Requirement Level Plan Level Complete By
2 0 1 2 3 4
1. Design Record S
- for proprietary components / details R Prior to production
- for all other components / details S Prior to production
2. Engineering Change Documents, if any S First production
3. Customer Engineering approval, if
R Prior to production
required
Design FMEA (Failure Modes and Prior to complete
4. R S
Effects Analysis) design
Prior to complete
5. Design Review S
design
6. Design, Process, & Assembly Review
S S S Prior to production
(DPAR) – Initiated by John Deere
7. Functional Geometry Review S S Prior to production
8. Process Flow Diagrams / Process Map R S S Prior to production
9. Process FMEA R S S Prior to control plan
10. Control Plan (including Checking Aids) R S S S Prior to production
11. Measurement System Analysis Studies
– Gage R & R Studies for Key R S S S Prior to use
Characteristics
12. Initial Sample Inspection Report - ISIR
S S S S S Prior to production
(Dimensional Results)
Material / Metallurgical / Functional /
13. S S S S S Prior to production
Performance Results (as appropriate)
Initial Process Studies – Capability
14. R S S S Prior to control plan
Studies
15. * Qualified Laboratory Documentation S Prior to production
16. Appearance Approval Report, if
applicable (for JD Class A parts)
17. Verification Warrant S S S S S Prior to production
18. Experimental Part Inspection
(Engineering)
19. Supplier Functional Verification Testing
S S Prior to production
Results
20. * Sample Product S
21. * Master Sample R
22. * Records of Compliance With
R
Customer-Specific Requirements
S = The supplier shall submit to John Deere and retain a copy of records or documentation items at
appropriate locations.
R = The supplier shall retain at appropriate locations and make available to John Deere upon request.
* If requested by John Deere, provide documentation.
32
JDS-G223
11 Change Request and Verification Warrant Form
John Deere requires Suppliers to electronically submit Change Requests on via JDSN Collaboration
https://jdsn-collab.deere.com/sc. If electronic submission is not possible, the following form shall be used.
The required information is listed below.
Part and Supplier information

Part Number or Numbers
Part Name
Decision Number
Revision Level
Supplier Name
Supplier Number
Address
Reason for submitting request for manufacturing process and product change authorization
Design/Material Change
Process Change
Location Change
Tooling Change
Supplier Change
Other
Reason for proposed change

Improve Product Quality
Increase Manufacturing Efficiency
Reduce Lead Time
Other
Describe proposed change and the quality plan to ensure the quality of product will not be
adversely affected. Attach all supporting information.
Proposed implementation date.
Changes that deviate from drawings or specifications
Explanation
Supplier Signature and Title
Date
Supplier not to proceed until it receives authorization from John Deere.

This authorization to proceed is granted upon the understanding that it is advisory in nature and in no
manner changes the Supplier’s original responsibility for ensuring that all characteristics, designated in
the applicable engineering specifications, and/or inherent in the samples as originally tested and
approved, are maintained. Supplier accepts full responsibility for the changes of types of changes listed
above; and should such changes result in failure to meet customer requirements, Supplier shall be
expected to fully reimburse John Deere for all expenses incurred to correct the deficiency.
Submission of Change Request should be submitted electronically via JDSN Collaboration https://jdsn-
collab.deere.com/sc.
John Deere is responsible for providing a follow up date for any conditional approvals.
33
This is a sample form. For the latest version of this document, please refer to https://jdsn.deere.com/.
Change Request -or-

Verification Warrant (Part Submission Warrant)
Part Number Decision No Revision Level
Part Name / Description: Product Application:
Originator: Phone Fax:
Supplier Name: Supplier ID Code:
Supplier Contact: Phone: Fax:
Reason For Submission: * Attach documentation as needed
Initial Submission Design/Material Change(s)
*Manufacturing Change *Supplier Change

(location, process, tooling, etc.) Please Specify (new source, source manufacturing change, etc.) Please specify.
Correction of Discrepancy (Resubmission) *Other - Please Specify
Impact of Change:
Quality Improvement Reduced Lead Time Increased Mfg. Efficiency Other
Proposed Implementation Date:
Submission Information: Due dates in (DD MMM YY)
Control Plan Gage R&R ISIR (Initial Sample Inspection Report)

Capability Study (Cpk) Sample Parts Master Sample
Material Certification Verification Test Appearance Approval Report
Material Test Results Process flow diagram Component Performance & Reliability Assurance
Part Design FMEA Process FMEA Performance Test Results
Special Notes:
Submission Results (for Verification Warrant use only):

These results meet all drawing and specification requirements: Yes No (Explanation Required)
I affirm that the samples, data and information represented by this submission are representative of our parts and have been made to the
applicable John Deere Drawings and specifications and are made from specified materials on regular production tooling with no operations
other that the regular production process. I have noted any deviations below:
Production material, tooling, and processes used? Yes No (Explanation Required )
Name (printed): Title: Phone:
Supplier Authorized Signature: Date:
FOR JOHN DEERE USE ONLY

Accept Change Request Approve Verification Warrant (For Conditional Approval only)
Reject Change Request Conditionally Approve Verification Warrant Conditions:
Reject Verification Warrant
Signatures:
Quality Engineer: Date:
Supply Management: Date:
Design Engineer Date:
(for supplier initiated design changes only)
Materials Engineer Date:
(for supplier initiated material and/or special process changes)
Other: Date:
This approval is advisory and does not change the Supplier's responsibility for ensuring that all characteristics meet their specifications. The Supplier is still
responsible for the changes. If the changes result in deficiencies not found in these approved items, the Supplier will reimburse Deere for the expenses needed to
correct the deficiencies. This reimbursement for deficiencies may be defined in Warrant Agreements or specific contracts.
34
JDS-G223
12 Major Component Reliability Assessment Process and Form
The Major Component Reliability Assessment Process steps are shown below. Refer to Section 7.1 and
Section 7.3.2.
Develop Goals
(end EPDP Phase 2 – Milestone 5)
Develop Component Specifications
Select Critical Component Supplier(s)
Understand Critical Component Supplier(s)

Performance
Establish Component PV&V Plan with

Supplier (Reference PV&V Plan – Activity
Template, Section 18)
Verify Component Meets the Specification

(Reference Component Performance &
Reliability Assurance Form, in Section 12)
Integrate Component into the Product
35
Component Performance & Reliability Assurance Form
Signoff to occur by PDP Leadership approval to start physical builds (Phase 3 Milestone 11).
Supplier Name: Supplier Number:
Supplier Address:
City:
State: Zip Code:
Component Name:
Component Part Number:
Requirement Verification (Analytical) - Due Date (Optional):
Requirement Verification (Prototype) - Due Date:
Production Intent Prototype Due Date:
Other Information:
Are PV&V Plan Results Acceptable? YES _____ NO ______

Attach appropriate documentation.
John Deere PV&V Representative: Date:

Does Component Meet Specification Requirements? YES ___ NO ____
Supplier Representative: Date:

Supplier Requirement Verification – Analytical (Filled in by Supplier)
Instructions: If required by John Deere, document the method and results of analytically verifying the
component meets or exceeds its requirement(s), including reliability. Can be historical data,
prediction or other analytical technique. Attach supporting documentation.
Supplier Requirement Verification – Prototype (Filled in by Supplier)

Instructions: Document the method and results of physically verifying the component meets or
exceeds its requirement(s), including reliability. Can be lab or mule vehicle testing. Include statistical
confidence level. Attach supporting documentation.
Supplier Representative Date:

Comments:
Signatures:
John Deere Representative: Date:
36
JDS-G223
13 Product Verification & Validation Plan – V2 Net Data
Verification and Validation (V2) Net Data Template Elements
# Item Description
1 Activity Number This field is for John Deere use only, suppliers leave blank. This number is
provided automatically by the V2Net System.
2 Activity Title Short description of the validation and verification activity. Limit to 100
characters. This is a required field.
3 Category Select appropriate category description from the “Category Type Matrix”.
This is a required field.
4 Type Select appropriate activity type that corresponds to the selected category
from the “Category Type Matrix”. This is a required field.
5 Description Provide a detailed description of the activity. This is a required field.
6 Machine / Component If appropriate, enter the serial number of the machine or component. Limit
Serial Number to 50 characters.
7 Actual % Complete Enter a number between 0 and 100 to reflect the percent of activity
completion.
8 Planned Activity Enter the number of days (between 1 and 200) the activity will take to
Duration complete.
9 Planned Start Date Enter the planned start date of the activity. Use dd-mmm-yy format.
10 Planned End Date Enter the planned end date of the activity. Use dd-mmm-yy format.
11 Resource Name This field is for John Deere use only, suppliers leave blank. If a John
Deere resource is required, make the appropriate selection from the pull-
down list.
12 Actual Start Date Date activity started. Use dd-mmm-yy format.
13 Activity Complete Date Date activity complete. Use dd-mmm-yy format.
14 Date Parts Available Date when the parts to complete the activity available. Use dd-mmm-yy
format.
15 Acceptance Criteria Detailed description of the acceptance criteria for the activity.
37
This is a sample form. The published form has three worksheets – V2Net Data Header, V2Net Data
Template, and the Category Type Matrix. For the latest version of this document, please refer to
https://jdsn.deere.com/.
38
JDS-G223
John Deere Category Type Matrix For V2Net
CATEGORY Review Design Analysis Lab Test Field Performance Test Field Durability Test
Customer Validation Casting Solidification ADV (Accelerated Design Competitive Assessment Competitive
TYPE (Customer Focus Verification) (Best in Class) Assessment (Best in
Groups, etc.) Class)
Design FMEA (Failure CFD (Computational Chassis Dyno Customer Validation Customer Validation
Modes & Effects Analysis Fluid Dynamics) (Customer Focus (Customer Focus
- System, subsystem, Groups, etc.) Groups, etc.)
assembly, or component
level)
Design Review Drivetrain Cold Function (Starting, Durability Durability
Engineering Performance, etc.)
DPAR (Design, Process, Electrical / Component Field Stress General Field Durability
and Assembly Review) Electronics Test
E-build Fastener Application Component (Durability, Life, General Field Implement or
etc.) Performance Test Component
Compatibility
General Review Fuel System Cooling System Implement or Component Load Measurement
Compatibility Activities
HDRS (Hazard Discovery Gear Design Data Acquisition (Lab & Field, Load Measurement Performance
and Rating System) load measurement, etc.) activities
Industrial Design Review General Analysis Drivetrain Test NVH (Noise, Vibration, Standards Compliance
Harshness) (Standards Regulations
& Conformity
Assessment - SRC)
Print Review Human Factors Dynamic Response (Shaker, Performance Supplier Durability Test
Modal Analysis, etc.)
Process FMEA (Failure Hydraulics and Electrical (JDQ 53.2, Standards Compliance
Modes and Effects Control Systems Electromagnetic Interference, (Standards Regulations &
Analysis) Analysis HALT) Conformity Assessment -
SRC)
Reliability Planning Implement Energy Management Supplier Performance
Compatibility Test
Risk Assessment Lighting Engine Dyno
Serviceability Review Lubrication Environmental (Salt Spray,
Scab Test, Dust Box, Mud
Box, QUV, Weatherability)
Software Reviews NVH (Noise, Fatigue (MTS, Field Stress,
Vibration, Harshness) etc.)
Standards Compliance Other (Spring General Lab Test
(Standards Regulations & Calculations, Bearing
Conformity Assessment - & Belt Drive Life &
SRC) Loads)
Styling/Appearance Plastic Molding Heat
Supplier Review Sealing HVAC (Heating Ventilation
and Air Conditioning)
System FMEA (Failure Simulation Hydraulics and Control
Modes and Effects (Dynamics/Kinematic Systems
Analysis) s, Hydraulics, etc.)
Soil Dynamics Load Measurement Activities
Structural Analysis Maintenance and Renovation
(Fatigue, FEA, Hand
Calc., Optimization,
etc.)
Supplier Design Material Properties
Analysis
Thermal (Cooling, Noise Vibration and
etc.) Harshness (NVH)
Tolerance Stack Ups Other
Valve Train Performance (Stability,
Function, soil Bin, etc.)
Virtual Reality Standards Compliance
(customer validation, (Standards Regulations and
visibility, etc.) Conformity Assessment -
SRC)
Supplier Test
Valve Train
Wind Tunnel
39
14 Design, Process, and Assembly Review Form

The list of items below should be considered when conducting a DPAR. Documentation of the
DPAR results shall be recorded. C = Complete; I = In Process; N = Not Applicable
Design, Process and Assembly Review Checklist
C/I/N # DESCRIPTION COMMENT
1. DESIGN REVIEW (Print or Model)
1.1 Review material requirements
1.2 Review geometric dimensioning and tolerancing
40
JDS-G223
1.3 Review drawing/model format for clarity and completeness
1.4 Review design and functional requirements
1.5 Review John Deere / Supplier test plan and test results
1.6 Review tolerances for manufacturability
1.7 Review all applicable specifications & standards
1.8 Identify key design characteristics from Design Reviews & other sources
1.9 Determine requirements for Gage R & R studies on measuring equipment
1.10Determine method to measure key design characteristics
1.11Determine capability study or control plan requirements on key characteristics plus
other characteristics defined by John Deere or the supplier.
1.12 Review preferred methods for capability assessment
1.13 Determine method for capability studies on key characteristics plus other
characteristics defined by John Deere
1.14 Review guidelines for control methods after capability assessment
1.15 Review procedure and requirements for initial sample inspection
1.16 Review Appearance / Paint requirements
1.17 Review requirements for cleanliness and deburring
1.18 Identify cost reduction opportunities
1.19 Determine potential cost impacts of any changes identified
2. PROCESS REVIEW
2.1 Review all processes required to produce the part/assembly, e.g. machining,
grinding, stamping, welding, assembly, plating, heat treatment, bonding, painting
2.2 Review manufacturing process for completeness
2.3 Review specifications related to these processes
2.4 Review key process characteristics from Design Reviews, Process Failure Modes
& Effects Analysis (PFMEA’s) & other sources
2.5 Determine method to measure key process characteristics
2.6 Determine requirements for Gage R & R studies on measuring equipment
2.7 Determine capability study or control plan requirements on key characteristics plus
other characteristics defined by John Deere
2.8 Review preferred methods for capability assessment
2.9 Determine method for capability studies on key characteristics plus other
characteristics defined by John Deere
2.10 Review guidelines for control methods after capability assessment
2.11 Review requirements for cleanliness, debarring, packaging, rust preventives etc.
2.12 Review Operator Method Sheets (OMS)
2.13 Review Sequence of Events (SOE)
2.14 Review machining instruction requirements
2.15 Review training needs
2.16 Review Mistake Proofing opportunities
2.17 Review ergonomics for material handling, tools, processes, etc.
3. GAGING REVIEW
3.1 Determine what measuring equipment gages, test fixtures etc. are required
3.2 Determine availability of measuring equipment gages, test fixtures, etc.
3.3 Determine quality or control plan requirements
3.4 Review procedures for drawings and inventory of gages and test fixtures
3.5 Determine how many gages and test fixtures are required
3.6 Determine who will design and build gages and test fixtures
3.7 Review policy for ongoing gage maintenance and calibration
41
4. ASSEMBLY REVIEW
4.1 Review systems listed for Design Reviews in PDP Phase 2 & 3
4.2 Review cleanliness requirements & possible contamination problems
4.3 Review critical product systems - e.g. brakes, Roll Over Protection System
(ROPS), steering, hydraulics, drive train, electrical
4.4 Review hose, line, and wiring routing
4.5 Review appearance, fit, and finish process requirements
4.6 Review linkage adjustment capabilities
4.7 Review fasteners
4.8 Review potential leak, vibration, and noise problems
4.9 Review fit & finish requirements
4.10 Review Operator Method Sheets (OMS)
4.11 Review Sequence of Events (SOE)
4.12 Review assembly instruction requirements
4.13 Review needs for assembly gages and aids
4.14 Review training needs for key assembly characteristic
4.15 Review process for Mistake Proofing opportunities
4.16 Review material handling systems that prevent part damage
4.17 Review torque requirements for key joints
4.18 Review ease of access for assembly
4.19 Review need for assembly fixtures
4.20 Review plans for assembly tools
4.21 Review ability for fluid systems to reach steady state levels
4.22 Review trial installation requirements
4.23 Review special process requirements (bonding, painting, etc.)
4.24 Review performance testing requirements in assembly
4.25 Review and verify specification
4.26 Review ergonomics for material handling, tools, processes, etc.
5. PACKAGING REVIEW
5.1 Review requirements for component packaging/returnable containers
5.2 Review the need for temporary sealing for the wash or paint process
5.3 Review packaging & shipping requirements for finished goods, including the need
for rust protection
6. MISCELLANEOUS ITEMS REVIEW
6.1 Review cost targets
6.2 Verify service requirements complete
6.3 Review engineering Bill of Material (BOM)
6.4 Review to ensure the part or assembly does NOT contain substances in excess of
the amounts set forth on John Deere’s Restricted Materials List (e.g., asbestos or
lead in paint) and/or other substances restricted by applicable laws
6.5 Review all software requirement specifications
6.6 Review Design Review, FMEA results
6.7 Print release date
6.8 Production tooling Purchase Order ready date
6.9 Lead times for tooling
6.10 Production Part Approval Process (PPAP) requirements
6.11 Supplier audit / visit
6.12 Completion of Verification Warrant
6.13 Sign off of attendees
42
JDS-G223
15 Initial Sample Inspection Report (ISIR) – Dimensional and Material Results
This a sample form, for the latest version of this document, please refer to https://jdsn.deere.com/.
Initial Sample Inspection Report – Dimensional and Material Results
Part Number Design / Revision Level
Part Name / Description Decision Number
Report Type Dimensional Material Production Tooling & Processes Utilized Yes No
Supplier Name Supplier Number
Name of Inspection facility Lab Report Attached Yes No
How many pieces measured? One Two Three Four Five
Item Nominal Dimension / Unit of Tolerance Measurement Results OK / John Deere
Specification or Measure Not OK Verification
Piece Piece Piece Piece Piece
Material (+) / (-)
Specifications 1 2 3 4 5
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Items 26 – 30 are text applicable.
26
27
28
29
30
Supplier Representative Signature: Title: E-Mail: Date:
John Deere Quality Representative: Title: E-Mail: Date:
Disposition:
Approve Fail Deviate Resubmit
43
16 Capability Study Form

This is a sample form, for the latest version of this document, please refer to https://jdsn.deere.com/.
Capability Study Date: Desk No. Page of
Part No.
New Part Decision Eng. Change Resubmission New Source Other
Part Name/ Description Design Level Decision Number
Comments:
Supplier - Fill In All Data Below

Is the process for each feature in control, stable and normally distributed? Yes No
If samples are sequential then report P̂pk , otherwise calculate Ĉ pk
Results
Dimensional
Requirements Actual Measurements
Feature X ˆ P̂p P̂pk
Approve
No. (Key Minimum 0f 30 Measurements Required / Reject
Characteristic) X R/d2 C p C pk
Inspection Results Prepared By:
We hereby certify the reported results are correct and that our sample meets John Deere specifications,
unless otherwise noted herein.
Supplier Quality Representative: __________________________ Date: ________________ E-mail: _______________________
John Deere Approval:
John Deere Quality Representative: Date: Disposition: Accept Conditional
Acceptance
Reject Resubmit
E-mail: __________________________ Sample
John Deere Supply Management Activities:
Date: Original Documentation Sent to File Send Notification to Supplier
44
JDS-G223
17 Control Plan Checklist and Form

Control Plan Elements (BOLD items are required.)
# Item Description
1 Control Plan Category: Indicate the appropriate category.
Prototype, Pre-Launch, Prototype: Build for verification of design
or Production Pre-launch: Build prior to normal production for verification of processes
Production: Build or product that John Deere will offer for sale to
customers
2 Control Plan Number Enter the control plan document number used for tracking, if applicable.
3 Part Number Enter the John Deere part number (and supplier part number, if
applicable.)
4 Part Name / Name and description of the part and/or process being controlled.
Description
5 Supplier / Plant Enter the name of the company (supplier) and the appropriate division or
manufacturing plant preparing the Control Plan.
6 Supplier ID / Code Enter the identification number as requested by the procuring organization
(e. g. Corporate Supplier ID or factory department).
7 Core Team Members Enter the name(s) and telephone number(s) of the individual(s)
responsible for preparing the Control Plan to the latest revision.
8 Preparer Name(s) of the individual(s) responsible for preparing the Control Plan or
the primary contact responsible for the Control Plan.
9 Responsible Person Indicates who is responsible for completing the control method.
10 Supplier / Plant Approval Obtain the responsible manufacturing plant approval (if required).
/ Date
11 Engineering Change Latest engineering design level and/or issue date from the drawing
Level / Revision Level specification.
12 Decision / Engineering John Deere number assigned to the engineering change.
Change Number
13 Date Date the original Control Plan was compiled.
14 Revision Date Date the latest Control Plan was updated.
15 Page For multiple Control Plan pages, indicate the page numbers (page _ of _).
16 Customer Engineering Obtain the responsible engineering approval (if required).
Approval / Date
17 Customer Quality Obtain the responsible quality representative (if required).
Approval / Date
18 Other Approval / Date Obtain any other agreed upon approval (if required).
19 Part / Process Number Enter the part number. If multiple part numbers exist (assembly), list the
individual part numbers and their processes accordingly.
20 Process Name / Description of the generating process/operation which produces the
Operation Description characteristic.
21 Machine, Device, Jig, For each operation that is described, identify the processing equipment, as
Tools for appropriate.
Manufacturing
CHARACTERISTIC A distinguishing feature, dimension or property of a process or its output
(product) on which variable or attribute data can be collected. Use visual
aids where applicable.
22 No. Number: Enter a cross reference number from all applicable documents
such as, but not limited to, process flow diagram, numbered print, FMEAs,
and sketches, if required.
45
23 Product Enter the applicable Product Characteristic. Product Characteristics are

the features or properties of a part, component, or assembly that are
described on drawings or other primary engineering information. All Key
Product Characteristics must be listed on the Control Plan. In addition, the
manufacturer my list other Product Characteristics for which process
controls are routinely tracked during normal operations.
24 Process Enter the applicable Process Characteristic. Process Characteristics are
the process variables (input variables) that have a cause and effect
relationship with the identified Product Characteristic. A Process
Characteristic can only be measured at the time it occurs. Process
Characteristics for which variation must be controlled to minimize product
variation must be identified. There could be one or more Process
Characteristics listed for each Product Characteristic. In some processes
one Process Characteristic may affect several Product Characteristics.
25 Key Characteristic Indicate if the characteristic is designated as a Key Characteristic. A Key
Characteristic is a product or process characteristic whose variation or
targeting control is necessary to meet customer requirements and that
directly or significantly impact customer satisfaction through compliance
with government, country or industry standards and/or regulations, ability
to perform its intended design requirements (form, fit, function, reliability,
appearance), or manufacturability and ability to assemble. Key
Characteristics may be the Product or Process type. (See Section 7.2.1.1)
METHODS A systemic plan using procedures and other tools to control a process.
26 Product / Process Specifications / tolerances may be obtained from various engineering
Specification / documents, such as, but not limited to, drawings, design reviews, material
Tolerance standard, computer aided design data, manufacturing and / or assembly
requirements.
27 Evaluation / Identify the measurement system being used. This could include gages,
Measurement fixtures, tools, and / or test equipment required to measure the part /
Technique process / manufacturing equipment. An analysis of the reproducibility,
repeatability, stability, and accuracy of the measurement system should be
done prior to relying on a measurement system and improvements made
accordingly.
28 Sample Size / When sampling is required, enter the sample size and frequency.
Frequency
29 Control Method Enter a brief description of how the operation will be controlled; include
procedure numbers, where applicable. Operations may be controlled by,
but are not limited to, Statistical Process Control, inspection, attribute data,
mistake-proofing, and sampling plans. The method of control should be
continually evaluated for effectiveness.
30 Reaction Plan Enter the corrective actions necessary to avoid producing nonconforming
products or operating out of control. The actions should normally be the
responsibility of the people closest to the process (operator, set up person,
supervisor) and should be clearly designated in the plan. Provisions
should be made for documenting. In all cases, suspect and
nonconforming products must be clearing identified, quarantined, and
disposition made by the responsible person designated in the reaction
plan. This column may also refer to a specific reaction plan number and
identify the person responsible for the reaction plan.
46
JDS-G223
47
18 Appearance Approval Report

48
JDS-G223
19 Performance Test Results
John Deere Production Part Approval
Performance Test Results
Supplier Name: Part Number:
Supplier Code: Part Name:
Name of Laboratory: Revision Level:

Test Specification / Specification Test Quantity Test Results (Data) / Not
OK
Rev / Date / Limits Date Tested Test Conditions OK
NOTE: Blanket statements of conformance are unacceptable for any test results.
Comments:
Submitted By: E-Mail: Date:
49
20 Corrective Action Request Form

Seven of the Eight Corrective Action Disciplines (8D) or Resolution Phases are required, D1 through D7.
It is preferred that Correction Action Documentation is done via the Nonconformance Corrective Action
(NCCA) System: https://ncca.deere.com. This is a sample form. For the latest version of this document,
please refer to https://jdsn.deere.com/.
John Deere Corrective Action Request
8D Report
Creation Date: Supplier
Signature:
Report Number Severity: Incidental Major
(NCCA / Q-note): Minor Critical
John Deere Unit: John Deere
Location:
Supplier Name: Supplier ID:
Supplier
Location:
John Deere Part Part Name:
Number:
Supplier Part Quantity Affected:
Number:
STEP DESCRIPTION
D1 Establish the Team / Responsibility
John Deere Name: E-Mail:
Telephone: FAX:
Supplier Name: E-Mail:
Telephone: FAX:
D2 Nonconformity (NC) Problem Responsible Implementation Actual Completion
Identification / Cause of Reject Person’s Name Target Date Date
Enter comments:
D3 Containment Action and Short Term Responsible Implementation Actual Completion

Corrective Action / Immediate Person’s Name Target Date Date
Actions(s)
Enter comments:
D4 Define and Verify Root Cause / Cause Responsible Implementation Actual Completion
of Nonconformity Person’s Name Target Date Date
Enter comments:
D5 Choose and Verify Solution Responsible Implementation Actual Completion

Person’s Name Target Date Date
Enter comments:
D6 Implement Permanent Corrective Responsible Implementation Actual Completion

Action / Long-Term Corrective Person’s Name Target Date Date
Action(s)
Enter comments:
D7 Prevent Recurrence Responsible Implementation Actual Completion

Person’s Name Target Date Date
Enter comments:
D8 Team Recognition / Management Responsible Implementation Actual Completion

Feedback (Optional) Person’s Name Target Date Date
Enter comments:
NOTE: Containment of nonconforming material is required within 24 hours of problem notification. A status report shall be submitted
to the originator of a John Deere initiated corrective action request (preferred via the Nonconformance Corrective Action (NCCA)
system) within five days from the date of receipt, unless otherwise specified by the John Deere investigator.
50
JDS-G223
21 Engineering Deviation Authorization Checklist and Form

John Deere will accept supplier’s deviation forms containing, at a minimum, the following information.
Date
John Deere Part Number and Description
Quantity Affected
Proposed Deviation (Use As Is or Reclaim)
Description of Proposed Deviation
Reason for Deviation
Supplier Name and ID Number
Supplier Contact
Telephone Number
FAX Number
E-mail address
Long Term Corrective Action
Target Date for Corrective Action (1 year maximum)
REPLY from JOHN DEERE

Accept
Reject
Deviation Number
Corrective Action Verification Required (Yes or No)
Use for Service (Yes or No)
Approval Signatures
The assigned deviation number shall accompany all parts shipped to John Deere covered by this
deviation. The assigned deviation shall be referenced in any future correspondence concerning these
parts. The supplier shall produce parts to John Deere print specifications. This deviation does not allow
for any additional print changes, other than specified in the assigned deviation.
51
This is a sample form. For the latest version of this document please refer to https://jdsn.deere.com/.
ENGINEERING DEVIATION AUTHORIZATION John Deere
Part No.: EDA
NUMBER:
Part Description:
Models Used On:
Requested By: Dept Charged: Date:
Quantity Affected: Proposed Deviation: Use As Is: Reclaim (describe below):
Description of Proposed Deviation:
Reason for Deviation:
Reclaim Method: ECN No. (if applicable)
Personnel Contacted: Department or Supplier Name and ID Number:
Supplier Contact Name: Telephone Number:
E-Mail Address: FAX Number:
Reviewed by Quality Engineer: Date:
Long Term Corrective Action:
Target Date: Verification Yes No Assigned To:

Required?
For John Deere Use Only

APPROVED APPROVED with Limitations (see Comments) REJECTED
Comments:
Authorized Piece(s) / Ref. Project Ref. Decision

For: Prod. Days Doc Number or ECN:
APPROVALS:
Product Engineering Date:
(Required):
Quality Engineering Date:
(Required)
Add to Distribution List:
Use for Service: Yes No (If No, parts shall be identified as “Not for Service”)
Reference: CED-101 (Rev. 3) May02
52
JDS-G223
22 Process Evaluation - Continuous Process Monitoring Matrix
CONTINUOUS PROCESS MONITORING MATRIX
Process Potential – Pp or Cp
Cp < 1.0 or Unknown 1.0 Cp < 1.33 Cp 1.33
Mean and Variability, Mean and/or Variability, Mean Only,
Process Capability – Ppk or Cpk
Cpk < 1.0 See Case 1 See Case 2 See Case 3

or
Unknown 100% inspection and corrective 100% inspection and 100% inspection and corrective
action required corrective action required action required
Mean and/or Variability, Mean Only,

See Case 4 See Case 5
1.0 Cpk < 1.33 Not Possible
Control charting and sampling
Control charting required
required
Auditing of Both,
Cpk 1.33 Not Possible Not Possible See Case 6
Routine audits required
The goal for each process is to produce parts at the nominal specification value. If a process is not
targeted, and/or has excessive variation, quality tools and techniques should be used to determine the
cause(s). The first attempt should be to target the process on the nominal specification, and then reduce
the overall process variation to improve the process capability.
Case Action Plans
1,2,3 Nonconforming product is known to occur; these cases imply rework or scrap conditions. 100%
inspection and a corrective action plan are required. Reduce the tolerance by half of the Gage
R&R (expressed as a percent of the tolerance applied.)
Case 1 – The first priority is reduction of variability. Reduce the variability until the process
potential is approximately one. Targeting the mean is the second priority.
Case 2 – The first priority is targeting the mean. Variability reduction is the second priority
when Process Potential nears Process Capability.
Case 3 – The first priority is targeting the mean. Variability reduction is unnecessary if properly
targeted.
4 Improvement of targeting and reduction of variability is required. First, target the process using
EMWA and/or CuSum. Once Process Potential equals Process Capability, switch the priority
to using traditional SPC for variability audits and variability reduction. The goal is to get to
Case 5.
5 Improvement of targeting is required. First, target the process using EWMA and/or CuSum –
Means Testing. Once Process Potential equals Process Capability, Case 6 is achieved.
6 The process is targeted, capable, and in control. Conduct routine audits and infrequent
capability studies (using R / d 2 from traditional SPC methods). Audit frequency is determined
based on the ability to recall nonconforming material if audits result in finding such material.
53
GRAPHICAL DESCRIPTION
CASE
REPRESENTATION REQUIREMENTS
CASE 1 This process is not able to continuously produce parts
conforming to specifications. Typical SPC won’t help until the
Cp < 1.0 process is fixed for both the mean and the variability. If the
Cpk < 1.0 process capability is unknown, data collection is required to
or determine the capability of the process.
Unknown These conditions require 100% inspection and a corrective
action plan to improve the process. John Deere written
approval is needed prior to shipping parts.
conforming to specifications. The primary issue is targeting.
1.0 Cp < 1.33 Mean control is the primary goal.
Cpk < 1.0 This condition requires 100% inspection and a corrective
approval is needed prior to shipping parts.
conforming to specifications. John Deere written approval is
Cp 1.33 needed prior to shipping parts. The primary issue is targeting.
Cpk < 1.0 Mean control is the primary goal.
This condition requires 100% inspection and a corrective
approval is needed prior to shipping parts. Audit variance
using SPC.
CASE 4 This process is capable of producing parts that conform to
specifications, but may or may not be targeted at the nominal
1.0 Cp < 1.33 specification value. An attempt should be made to determine
1.0 Cpk < 1.33 the special cause(s) that are prohibiting the process from
being centered or are creating excess variation. The primary
issue is targeting. Variance shall be monitored and reduced.
Charting (SPC, Pre-Control, or run charting) to verify the parts
being produced conform to design specifications, and a
sampling plan to inspect parts per a frequency interval shall be
executed. The interval is determined by the Cp value – the
greater the Cp value, the less frequent the parts have to be
checked. Evidence of less than .0027% defective is required.
CASE 5 This process is capable of producing parts that conform to
specifications, but may or may not be targeted at the nominal
Cp 1.33 specification value. An attempt should be made to determine
1.0 Cpk < 1.33 the special cause(s) that are prohibiting the process from
being centered or are creating excess variation. The primary
issue is targeting. Variance shall be monitored.
Charting (SPC, Pre-Control, or run charting) shall be used to
verify the parts being produced conform to design
specifications. Evidence of < .0027% defective is required.
CASE 6 This process is capable, well centered, and in control. Parts
produced are conforming. There is little concern of
Cp 1.33 nonconforming product.
Cpk 1.33 At a minimum, such a process should be verified as
appropriate by inspecting the parts being produced, such as
during the quartile marks for each run (first, 25%, 50%, 75%,
and last piece).
54
JDS-G223
A shift or drift in the process can happen, and depending on the process control technique being used, it
may not be detected. The column at the far right shows the corresponding defective PPM if the process
average moves 1.5 from the target (also known as the quality or six sigma level). Suppliers need to be
aware of this and shall measure their process capability at least annually. The matrix below further shows
the effect off-centering due to a process shifting has on the defective PPM.
When this has been exhausted, a review of the product design should be done to determine if the
drawing requirements could be changed. Any action other than that listed in the Continuous Process
Monitoring Matrix shall be approved by John Deere.
QUALITY LEVEL - DEFECTIVE PPM DUE TO PROCESS SHIFTING
Process 3 3.5 4 4.5 5 5.5 6

Shift
0 2700 465 63 6.8 0.57 0.034 0.002
0.25 3577 666 99 12.8 1.02 0.1056 0.0063
0.50 6440 1382 236 32 3.4 0.71 0.019
0.75 12288 3011 665 88.5 11 1.02 0.1
1.00 22832 6433 1350 233 32 3.4 0.39
1.25 40111 12201 3000 577 88.5 10.7 1
1.50 66803 22800 6200 1350 233 32 3.4
1.75 105601 40100 12200 3000 577 88.4 11
2.00 158700 66800 22800 6200 1300 233 32
(See Section 34, Reference 18: Table 14.6 from The Management and Control of Quality, 3rd Edition, by
Evans and Lindsay, West Publishing Company)
55
START PROCESS
VERIFY
ESTABLISH SELECT
MEASUREMENT
CAPABILITY GOAL CHARACTERISTIC
SYSTEM
BEGIN APPROPRIATE
CONTROL CHARTING
CALCULATE
CONTROL LIMITS
BASED ON DATA
IMPLEMENT ADJUST
IS CORRECTIVE PROCESS
PROCESS IN NO ACTION FOR AVERAGE TO
CONTROL? SPECIAL CAUSE TARGET
VARIABILITY
YES NO
DATA
IS DATA
NO TRANSFORM
NORMAL?
POSSIBLE
YES
ESTIMATE PROCESS REDUCE YES

PARAMETERS AND YES SOURCES OF
MEASURE CAPABILITY COMMON CAUSE
VARIABILITY
YES NO
IS
CAPABILITY >
GOAL?
NO IS THE CAN
YES PROCESS NO AVERAGE BE
YES TARGETED? MOVED?
IS FURTHER
IMPROVEMENT
NEEDED?
NO
DETERMINE
MAINTAIN
REQUIRED REPORT AS
PROCESS AT STOP
FREQUENCY OF REQUIRED
CURRENT LEVEL
ASSESSMENT
Figure 4.21 – Flowchart for process capability studies. D.R. Bothe, ‘Measuring Process Capability’, Copyright 2001
56
JDS-G223
23 Six Sigma Conversion Table for Variable Data

This chart is used to determine Six Sigma equivalents for variable data based on the process being in
statistical control and normally distributed.
Defects Per
Probability Probability of
Cpk Sigma Level Million
Good a Defect
Opportunities
-0.50 0.00 0.0000 1.0000 1000000.0000
-0.42 0.25 0.0656 0.9344 934409.3832
-0.33 0.50 0.1359 0.8641 864094.8780
-0.25 0.75 0.2144 0.7856 785597.1203
-0.17 1.00 0.3023 0.6977 697672.1266
-0.08 1.25 0.3983 0.6017 601686.0889
0.00 1.50 0.4987 0.5013 501349.8980
0.08 1.75 0.5981 0.4019 401870.6994
0.17 2.00 0.6912 0.3088 308770.1678
0.25 2.25 0.7733 0.2267 226715.7697
0.33 2.50 0.8413 0.1587 158686.9252
0.42 2.75 0.8943 0.1057 105660.4622
0.50 3.00 0.9332 0.0668 66810.5989
0.58 3.25 0.9599 0.0401 40060.1739
0.67 3.50 0.9772 0.0228 22750.4186
0.75 3.75 0.9878 0.0122 12224.5487
0.83 4.00 0.9938 0.0062 6209.6843
0.92 4.25 0.9970 0.0030 2979.7677
1.00 4.50 0.9987 0.0013 1349.8990
1.08 4.75 0.9994 0.0006 577.0252
1.17 5.00 0.9998 0.0002 232.6291
1.25 5.25 0.9999 0.0001 88.4173
1.33 5.50 1.0000 0.0000 31.6712
1.42 5.75 1.0000 0.0000 10.6885
1.50 6.00 1.0000 0.0000 3.3977
1.58 6.25 1.0000 0.0000 1.0171
1.67 6.50 1.0000 0.0000 0.2867
1.75 6.75 1.0000 0.0000 0.0760
1.83 7.00 1.0000 0.0000 0.0190
2.00 7.50 1.0000 0.0000 0.0010
57
24 Process Control Methods

Process control methods may include, but are not limited to, the following methods.
CONTROL
DEFINITION
METHOD
Acceptance A sampling technique where units of product are drawn from a specific lot. The
Sampling information from these samples is used as a basis for making acceptance decisions
concerning parts or processes. This could be applicable for large numbers of parts
from discreet batches. (See Section 34, Reference 2: ASQ Glossary and Tables for
Statistical Quality Control.)
Continuous This method requires that a consecutive number of pieces pass inspection before
Sampling starting normal sampling cycles.
This method can be used when the product stream is continuous such as painting,
welding, assembly, and machining.
Modified SPC Modified control charts have control limits that are not established by conventional,
control limit-setting techniques. They are sometimes referred to as Acceptance
Control Charts. They can establish whether, or not, a process can satisfy product or
service tolerances, and is “in a state of statistical control.”
It is generally assumed that assignable causes will create shifts in the process level.
These shifts should be small enough, in relation to tolerance requirements, to be
considered uneconomical to control with conventional SPC Charts. (See Section
34, Reference 2: ASQ Glossary and Tables for Statistical Quality Control.)
Pre-Control Pre-Control is effective for any process where the quality characteristic of interest
can be adjusted. The process can have either a continuous output, (e.g., heat-treat
furnace data) or a discrete output (e.g., machine parts). There are no additional
requirements and no underlying assumptions concerning capability, or normality of
the quality characteristic.
This method can be used temporarily, as a precursor to a conventional SPC chart,
or as a permanent control method. (See Section 34, Reference 8: Juran’s Quality
Control Handbook, 5th Edition.)
Restudy Measurement data is used to verify process capability and Cpk on a periodic basis.
Setup Check Part characteristics are checked whenever the process is set-up and at periodic
intervals. Examples are: CMM checks, roundness checks, and gear geometry
checks.
Short-Run SPC Short Run SPC is used for small lot sizes of parts with characteristics common to a
process. Each characteristic is transformed and plotted with other characteristics on
the same chart. (See Section 34, Reference 5: International Quality Institute, Inc.,
SPC for Short Runs Curriculum.)
SPC Control SPC Control Charts are used as a basis to make decisions about a process.
Charts Control determinations are made by comparing the values of statistical measures of
an ordered series of samples, or subgroups, with control limits.
Examples are: (p, np, c, u, Xbar & s, Xbar & R, and IXMR).
SPC Control Charts demonstrate whether, or not, the process is "in control". SPC
Control Charts can be used in an acceptance sense, calling for action or
investigation when a process shifts from its standard level.
SPC Control Charts can be used with variable or attribute data. These continuous
control methods are appropriate for mistake-proofing when abnormal process
variations are not present. (See Section 34, Reference 3: AT&T Statistical Quality
Control Handbook, Eleventh Edition. ASTM Manual on Presentation of Data and
Control Chart Analysis, 1 January 1990, 125 pages.)
Tool Control A control method where the first part is checked after a new tool is installed. If the
part checks OK, the process is run for the expected life of the tool. The last part
produced with the old tool is then checked. If it is OK, then all the parts are OK.
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JDS-G223
25 Suggested Quality Tools

Quality Tools Manual Sections Ref.
5.1 5.2 5.3 5.4 5.6 6.1 6.2 7.1 7.2 7.3 7.4 7.5 7.6 8.1 8.2 8.3 8.4 8.5
Affinity Diagram X X A,C
Box Plot X X X X B
Brainstorming X X X X A,B,C
Capability X X X X X A,C,E,D
Studies
Cause & Effect X X X B,C,E
Diagram
Control Chart X X X A,B,E,D
Control Plan X X X B,E,D
Data Collection X X X X X X X X X X X X X X B,C,E
Design of X X X X X F
Experiments
Flow Chart X X A,B,C,E
FMEA – design X X X X A,E,D
FMEA – process X X X X X A,E,D
Force Field X X X X X C,D
Analysis
Gage R & R X X X D
Histogram X X X X X E,C
Mistake – X X X X E
Proofing
Pareto Chart X X A,B,C,E
PPAP (1st X X X D
piece/lot
certification)
Problem Solving X X C
Process X X X X X X X X F
Mapping
QFD X X X X X F
Run Chart X X C
Scatter Diagram X X X B,C,E
Tree Diagram X X A,B
Root Cause X X X F
Analysis
REFERENCE (SEE SECTION 34)
A. Juran Quality Planning Ready Reference

B. Juran Quality Improvement Pocket Guide
C. Memory Jogger II™ Pocket Guide of tools for Continuous Improvement
D. AIAG manuals
E. Juran’s Quality Control Handbook
F. John Deere Support – contact your John Deere representative.
59
DESCRIPTION OF QUALITY TOOLS
Affinity Diagram Method for generating large numbers of ideas and then organizing and
summarizing into groups.
Box Plot Pictorial display of data distribution - shows variation in data for easier
analysis.
Brainstorming For creatively generating a high volume of ideas.
Capability Studies Statistical measurement of the ability of manufacturing process(es) to
consistently meet specifications/tolerances.
Cause & Effect Diagram Graphically display, in detail, possible causes related to a problem.
Control Chart Charts to monitor control and improve process performance.
Control Plan Documents significant process or part characteristics that require
monitoring for capability levels.
Data Collection Systematic approach to ensure the data/information gathered is accurate
and meaningful.
Design of Experiments A method for analyzing multiple variables at one time, and determining if
there is interaction between any of the variables.
Flow Chart Identifies the flow or sequence of events in a process (also called
Process Mapping).
FMEA - design Failure Modes and Effects Analysis is an analytical method for
determining the risk level of designs.
FMEA - process Failure Modes and Effects Analysis is an analytical method for
determining the risk level of processes.
Force Field Analysis Identifies the forces and factors in place that support or work against the
solution.
Gage R & R Gage Repeatability and Reproducibility measures the repeatability and
reproducibility of gages to ensure that the gage meets the design intent.
Histogram A graphical representation of the process data.
Mistake - Proofing A method to eliminate potential operator error from the process.
Pareto Chart Pictorially shows where to focus effort for greatest improvement potential.
PPAP (1st piece / lot Production Part Approval Process that is used to assure that a new or
certification) changed product or process meets specifications.
Problem Solving A common model that creates a common language for continuous
improvement.
Process Mapping A group of activities that together define what is being done to provide a
service of product for the customer.
QFD Quality Function Deployment is a structured approach for determining
customer needs and translating those needs into the organization's
language.
Run Chart Method to study data for trends or patterns over time.
Scatter Diagram Visual analysis to determine if relationships between two sets of
variables.
Tree Diagram Breaks any broad goal, graphically, into increasing levels of detailed
actions that could be done to achieve the stated goals.
Root Cause Analysis An effective process for finding the cause(s) of an event. This tool
enables more thorough corrective actions.
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JDS-G223
26 Glossary
Cp The capability index defined as the ratio of the specification width to the natural variation of
the process. Cp indicates if the process is capable of producing parts within specification.
The process must be normally distributed and in control when calculating this index. The
standard deviation is calculated as R / d 2 .
Cpk The capability index is similar to Cp, but it takes into account the centering of the process.
It does this by taking the ratio of the difference between the process average and the lower
specification (or higher specification, whichever is less) to one-half of the natural variation
limit. The goal for Cpk is to achieve a value of 1.33 or greater. The process must be
normally distributed and in control when calculating this index. The standard deviation is
calculated as R / d 2 .
Change Request for acceptance from John Deere prior to making changes to a specification,
Request process, location, supply base, or any change that may impact fit, form, function,
performance or durability. An approved Verification Warrant is required prior to shipment
of production parts.
Control Plan A Control Plan is a written description of the system for controlling parts and processes.
The Control Plan describes the actions that are required at each phase of the process,
from receiving to shipping, to assure that all process outputs remain in a state of control.
The Control Plan reflects a strategy that is responsive to changing process conditions, and
is maintained and used throughout the product life cycle.
Corrective Action taken to eliminate the cause of nonconformities in order to prevent recurrence.
Action
d2 Constant used to estimate the sample standard deviation based on the sample size and
average range value.
Design Process A simultaneous engineering process designed to optimize the relationship between design
and Assembly function, manufacturability, and ease of assembly. This may also be referred to as Design
Review (DPAR) for Manufacturability and Assembly.
Design The process by which a product, through objective evidence, is proven to meet its
Verification specification.
Deviation When part characteristics do not comply with engineering specifications, an Engineering
Deviation Authorization (EDA) is required, prior to shipment, to record and control the use
of the product, and to provide a means to document corrective action.
Discrimination Sometimes referred to resolution, is the ability of the gage or measuring equipment to
detect and indicate small changes in the measured characteristic. The one-tenth of total
variation allows the gage or measuring system to group measurements into 10 data
categories.
Documents Records of the results of the procedures and job instructions that show the system is
operating.
Enterprise John Deere’s product realization process is called the Enterprise Product Delivery Process
Product or EPDP. It is the sequence of processes required to successfully produce a product or
Delivery service that meets or exceeds the expectations of John Deere and our customers. The
Process EPDP consists of six phases containing twenty-one milestones.
(EPDP)
Flow chart Chart showing the recommended steps needed for controlling a process.
Gage Repeatability is the variation in measurements obtained with one measurement instrument,
Repeatability when used several times by one appraiser, while measuring the identical characteristic on
the same part.
Gage Reproducibility is the variation in the average of the measurements made by different
Reproducibility appraisers, using the same measurement instrument, used several times by each
appraiser, while measuring the identical characteristic on the same part.
61
Intellectual Creative ideas and expressions of the human mind that have commercial value and
Property receive the legal protection of a property right. It includes ideas, inventions, business
methods and manufacturing processes. The major legal mechanisms for protecting
intellectual property rights are copyrights, patents, and trademarks.
Job instructions Define how the employees accomplish the procedures.
Key A Key Characteristic is a product or process characteristic whose variation or targeting
Characteristic control is necessary to meet customer requirements and that directly or significantly impact
customer satisfaction through compliance with government, country or industry standards
and/or regulations, ability to perform its intended design requirements (form, fit, function,
reliability, appearance), or manufacturability and ability to assemble.
Manuals Often thought of as the top level documentation, defining what management has
committed to address and achieve with their quality system.
Material, An alternate material is one whose specifications do not fully meet those of the drawing-
alternate specified material; but, have been verified as fully meeting the design intent and can be
used interchangeably. Alternate materials shall appear on the drawing. An example of
alternate materials is the material specification of the R200571 Gear which has JDM 8620,
JDM 4120, or DIN 20NiCrMo2.
Material, Determination that a material is equivalent requires a careful evaluation of all related
equivalent specifications and characteristics. This review shall only be performed by individuals who
are well versed in those particular materials, qualified to make that evaluation, able to
provide supporting documentation (e.g. mill certifications), and fully conversant with the
relevant Deere specifications. Unless specifically authorized by the appropriate Deere
representative, in writing, only the primary material producer (e.g. steel mill, foundry,
warehouse), may make that decision.
Order A global process at John Deere that is designed to deliver the right product at the right
Fulfillment place at the right time. It begins with an estimate of retail sales and ends with the retail
Process (OFP) delivery and payment.
Physical Build Term used in the Enterprise Product Delivery Process to indicate a physical model which is
used to evaluate the complete product, processes and tooling.
Ppk Referred to as a performance index, it is a term used to predict the process capability of a
new process. The process must be normally distributed and in control when making this
calculation. Ppk is based off of the total variation and uses the sample standard deviation
value in its calculation. Typically, a much higher value is required for Ppk as opposed to
the Cpk due to the amount of uncertainty in the process. The sample standard deviation is
calculated by using all the data points.
Preventive Action to eliminate the causes of potential nonconformities in order to prevent their
Action occurrence.
Procedures A particular method for performing a task. Documentation of the who, what, and when of
the manual’s requirements.
Process Process capability is the range over which the natural variation of a process occurs as
Capability determined by the system of common causes. Process capability has three important
components: the design specification, the centering of the natural variation, and the range
or spread of the variation. The importance of process capability is in assessing the
relationship between the natural variation of a process and the design specifications. This
relationship is often quantified by measures known as process capability indices. The most
common of these are Cp and Cpk. It is recommended that both of these be used when
determining what corrective action is needed to make a process capable.
Process Monitoring of characteristics for capability to produce a feature under stable conditions to
Control maintain ongoing acceptable quality levels. Examples of process control documents are
process sheets, inspection and test instructions, test procedures, standard operating
procedures, preventive maintenance instructions, and specific part control plans.
Product The process by which a product is confirmed by objective evidence to function properly in
Validation the total environment (i.e. features and performance meet customer needs and
expectations.)
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JDS-G223
Product Ensures the adequacy of design per the product performance and functionality
Verification specification (i.e. the product will properly function in its intended application over its
design life).
PV&V Product Verification and Validation. Also referred to as Design Verification and Validation
(AIAG) and Design and Development Verification and Validation (ISO).
Risk Priority The product of Severity, Detection, and Occurrence in a Failure Modes and Effects
Number Analysis.
Shall Indicates mandatory requirements.
Should Indicates a mandatory requirement with some flexibility allowed in compliance
methodology.
Special A special process is any production or service delivery process that can generate outputs
Process that cannot be measured, monitored, or verified until it’s too late. It’s often too late
because deficiencies may not be obvious until after the resulting products have been used
or services have been delivered. In order to prevent output deficiencies, these special
processes shall be validated in order to prove that they can generate planned results. (e.g.
welding, painting, heat treat, plating)
R Range which is defined as the difference between the high and low values.
R Average Range which is defined as the sum of all ranges divided by the number of ranges.
Supplier Providers of production and service parts, finishing services (plating, painting, heat treating,
etc) both inter-unit and external to John Deere. In some cases this may include providers
of engineering and production services.
Supply All activities relative to procuring products needed to build the finished product.
Management
Sub contractor Suppliers that supply our primary suppliers, also referred to as second and third tier
suppliers, sub tier suppliers, or the supplier’s supply chain.
Quality Plan A John Deere measure of part risk based on three categories: cost, severity, and
Level (QPL) complexity. Each category affects a part or component's overall risk to John Deere.
Quality Plan Levels range from 0 to 4, with 4 representing the greatest risk. The required
quality activities are identified based on the Quality Plan Level.
Quality Record Historical evidence that the quality system is functioning, and is operating at its current
level of effectiveness.
Warrant A Verification Warrant (part submission warrant) is the cover page for the PPAP
documents and requires John Deere approval prior to shipping production parts.
Wavelength Achieving Excellence evaluation criteria for relationships. A composite analysis of the
supplier’s initiative, attitude, responsiveness, attention to detail, communications, and
performance.
27 Engineering Standards
Understanding Drawings
John Deere expects suppliers to understand Geometric Dimensioning and Tolerancing (GD&T), and
provide drawings incorporating GD&T principles for John Deere Worldwide factories to the latest ASME
Standard Y14.5M.
Location of Standards
John Deere Standards can be obtained on the web by going to John Deere Supply Network at the
following URL:
https://jdsn.deere.com/wps/myportal/jdsn/My_JDSN?WCM_GLOBAL_CONTEXT=/wps/wcm/myconnect/j
dsn_website/jdsn/business+processes/product+delivery/jd_standards/jd_standards_unit_list
Industry standards can be obtained through other means such as Global Engineering Documents.
http://global.ihs.com/
63
28 Supplier Information Survey

JOHN DEERE SUPPLIER INFORMATION SURVEY
John Deere Survey Lead: JD Survey Team Members:
Lead John Deere Unit:
Location:
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
DUNS #: Supplier Contact Name:
Company Web Site url: Title or Position:
John Deere Supplier ID (if Department:
any):
Supplier Address Supplier E-Mail:
City / Zip Code: Supplier Phone Number:
Country: Supplier Fax Number:
Nearest Large City: Language Capabilities:
Nearest Export Shipping Port:
Date of Last John Deere Assessment or Survey (if any):
Legal Form / Ownership: Joint Venture State Owned Enterprise Private Public Wholly Owned Other:
Subsidiaries (with location, Plant Space Employment Capacity / Current Utilization
space, employment,
capacity):
Company Profile:
B. Communication
1 Which system(s) can you access? E-Mail Internet EDI Web-based EDI Other:
2 How many people communicate in English?
C. Management Information
3 Do you have a documented organization structure?
Yes No
If yes, please provide.
4 Do you have a mid-term business plan?
Yes No
5 Do you have a long-term business plan?
Yes No
6 If you responded "Yes" to any of the above
questions and are unable to provide requested
Yes No
documents, would you be able to discuss these
areas with John Deere?
7 Is the business plan a formal document that
includes:
Yes No
Market related issues,
Financial planning,
Growth projections,
Plant, facilities, and expansion issues,
Sales projections (realistic and adequate?),
Cost objectives,
Sales projections (realistic and adequate?),
Human resource development,
R & D projections,
Competitive assessment,
Performance tracked and measured,
Formal methods of update,
Operating Philosophies, &
Continuous Quality Improvement?
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JDS-G223
8 Who are your suppliers (multiple tier) and
competitors?
What are their relative strengths and weaknesses?
D. Quality Systems
9 Quality System Certifications ISO-9001 ISO-9002 ISO-9000:2000 ISO/TS 16949
QS-9000 VDA 6.1/6 Other:
If yes, please provide accreditation body / bodies.
Expiration date(s) of certification
10 What are your measurement and testing
capabilities (e.g. Coordinate Measuring Machine)?
11 Are Process Capability Study Indices (Cpk)
Yes No
available for Critical-To-Quality parameters?
12 Reject Rate Internal
External
13 Does your company warranty products? Yes No
14 Will you accept costs in field modification programs
Yes No
related to the failure of your product?
E. Personnel
15 Do you provide training programs? Yes No
16 Do you provide training specific to product and
Yes No
process understanding for employees?
17 Do you review job descriptions and individual
Yes No
performance reviews with employees?
18 Does your organization demonstrate management
Yes No
and labor commitment to company goals?
19 Do you set individual performance goals? Yes No
20 Do you have organized programs to promote
Yes No
employee participation (i.e., problem solving teams,
business team concepts, employee suggestions
programs)?
21 What are employee absenteeism and turnover
rates?
22 Number of employees (direct, indirect, salaried): Employees First Shift Second Shift Third Shift
Direct
Indirect
Salaried
23 Do you have a union affiliation? Yes No
If yes, please provide union affiliation(s), contract
expiration date(s), history and length of any strikes.
24 Please describe area labor availability (i.e.,
unemployment rate, availability of skilled and
unskilled labor) and the company's relative standing
in size and stability.
F. Commercial Situation * * Current John Deere suppliers do NOT need to complete this section.
25 Is your company a manufacturing facility? Yes No
If yes, what are your major manufacturing
processes?
(Please indicate details on following worksheets.)
26 Do you supply service parts? Yes No
If yes, please specify any conditions and your policy
on low volume service parts.
27 Which industry do you supply (e.g. automotive,
healthcare, off-highway)?
28 Who are your main customers? Major
Name % of Sales Volume PPM
Products
29 How much business do you already have with John Business John Deere Division
65
Deere, if any?
30 Are there any joint ventures, business agreements,
Yes No
cooperative associations, or significant sales
agreements, current or pending?
31 Please provide the financial, export, Z - SCORE Year
and employee data listed for the last Period
Current Assets
four years. Current
Liabilities
Total Liabilities
Retained
Earnings
Total Equity
Sales
Interest
Expense
Pre-Tax
Income
Cash &
Securities
Inventories
Accounts
Receivable
Accounts
Payable
Long Term
Debt
EBITDA
Net Income
(After Tax)
Export
(% of sales)
Export to
Europe
(% of sales)
Export to USA
(% of sales)
Number of
Employees
G. Facilities / Production
32 Please indicate the size of facility, land, and age. Facility Size (square feet) Land Age
33 Are buildings, facilities, and utilities adequate for the Yes No

commodity being considered?
34 Is the facility laid out for efficient material flow and Yes No
manufacturing?
35 What is the installed production capacity for each
major product? (Define by quantity and time
required to produce the material in days, shifts, and
hours per shift.)
36 What are the constraining factors, if any, restricting
increased capacity or production rates?
37 What other facilities does your company operate?
38 What internal tooling / die design, manufacturing,
and repair capability for tooling exists?
39 Describe any tooling / gaging programs geared
toward improved efficiency such as tooling
standardization and quick change tooling.
40 What external tool / die design manufacturing, and
repair services do you use (list sources, if any?
H. Cost System
41 What is your pay scale range (minimum, maximum,
average)?
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JDS-G223
42 Do you have incentive programs (e.g., labor Yes No
incentives, gain sharing, bonus programs)?
43 Provide a copy of your study or other methods used
to determine overhead application rates. How are
they applied?
44 How is planned cost performance compared to
actual cost performance, and what actions are
taken as a result of that comparison?
45 Provide a breakdown of full cost disclosure
(material, labor, overhead) by part number /
product.
46 How do you calculate your quoted prices?
47 Can Product Engineering costs be tracked by Yes No
project and invoiced separately if so requested?
I. Continuous Cost Improvement Programs
48 Do you have a Continuous Cost Improvement Yes No
Program which covers both internal and external
costs?
49 Do you share cost improvement results with your Yes No
customers?
J. Print / Specification Control
50 How are prints and / or specifications changes
controlled?
51 How do you ensure that current active files contain
only up-to-date drawings?
K. Material Handling / Packaging
52 Is material identified clearly during and between Yes No
operations?
53 Is material handled, stored, and shipped in a Yes No
manner that prevents damage?
54 Do you utilize bar coding? Yes No
55 Describe the level of product traceability that exists
within the manufacturing facility.
L. Inventory
56 What type(s) of inventory control are used? FIFO LIFO Random Other, Please Specify:
57 Do you have a method for controlling material with Yes No
a limited shelf life?
58 Describe how inventory accuracy is monitored.
(Note trends)
59 What is current inventory turnover and what is Current Goal
goal?
M. Scheduling
60 How are production schedules driven?
61 Do you have a procedure for reconciliation between Yes No
customer schedules / orders and production
records?
62 What are your normal lead times?
63 Do you have plans for lead time reduction? Yes No
64 Do you have flexibility in manufacturing schedule, Yes No
(i.e., lead times and run sizes)?
N. Logistics
65 Do you have distribution system overseas? Location(s):
Yes No
If yes, please specify the location(s)?
66 Do you have warehouse overseas? Location(s):
Yes No
If yes, please specify the location(s)?
67 What is your current logistics system? ERP MRP Other, Please Specify:
67
68 Do you have a procedure to track actual delivery Yes No

performance on order quantities and customer due
dates against desired customer performance?
69 Do you have any Just-In-Time and / or point of use Yes No
delivery systems?
O. Engineering and Technical Support
70 What kind of data interchange tools do you use with
VDA EDIFAC ODETTE Other, Please Specify:
existing customers?
71 What kind of Computer Aided Design (CAD) AutoCAD Catia IGES/STE None
Systems do you use? Pro/E Unigraphics Other, Please Specify:
How many terminals do you have?
72 Do you have an in-house tool shop? Yes No
73 What engineering / technical support can be
provided for design, application, problem resolution
and testing? List both local and corporate.
74 Are direct customer / supplier engineering Yes No
communications encouraged?
75 What design processes are utilizing up-front design
analysis techniques (e.g., Failure Modes and
Effects Analysis (FMEA), Quality Function
Deployment (QFD))?
76 Are simultaneous engineered teams used when Disciplines:
Yes No
new products are developed?
If yes, which disciplines are included on the teams?
77 Do you have multi-function project management Yes No
techniques in place to effectively track and meet all
key event dates (e.g., quote / estimate programs,
prototype material, tooling programs, sample
submission dates, new product launch programs)?
78 Do you have an in-house Research and Description:
Yes No
Development (R&D) department?
79 Do you have R & D activities for development of R&D Programs:
Yes No
new technologies?
If yes, what R & D programs have you successfully
implemented in recent years?
P. Product Testing ** ** Please complete if you own the design for the product that John Deere wishes to purchase.
80 Do you have test facilities in-house to complete Complete System Testing
Yes No
System Testing in a Vehicle
component testing?
Other:
81 Are multiple input sources (i.e. Reliability and Yes No
Performance Risk Assessment, Customer
Satisfaction Information, etc) considered in
developing the Product Verification and Validation
(PV&V) plan?
82 Do you incorporate customer requirements and Yes No
customer duty cycle information into PV&V activity?
83 Do you have application data for your products? Yes No
84 Are you able to demonstrate reliability, Yes No
performance, and design life requirements of your
components?
85 Do you update PV&V procedure based on failures Yes No
discovered during customer use?
86 Do you benchmark your performance, reliability, Yes No
quality and cost against competitors?
87 Do you provide prototype parts? Lead TIme:
Yes No
If yes, please indicate lead time.
88 Describe your capability to conduct analysis, report
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JDS-G223
all applicable product performance tests, and
accurately predict product life in the user's
environment (e.g., life, accelerated, field, safety)?
89 Are outside performance testing sources are used? How Monitored:
Yes No
If yes, how are they monitored?
90 Have lab test acceleration factors been determined Yes No
by correlation of lab and field test data?
91 Describe your procedure for analysis of field return
failures.
92 Describe your policies concerning defense of
product liability claims?
93 Describe your policies concerning defense of Yes No
product liability claims?
94 Do you have any pending product liability claims Product Liability
Yes No
involving product(s) we are considering? Claim(s):
If yes, please describe.
Q. Regulatory Conformity
95 Do you own the patent / copyright, or proper license Yes No
that allows you to lawfully manufacture the product,
or utilize the manufacturing process, that John
Deere desires to purchase?
96 Do you have documentation to substantiate that Yes No
you own, or are licensed to use, the requisite
Intellectual Property Rights?
R. Supplier Code of Conduct
97 Environmental and /or Health & Safety System
ISO-14001 ISO 18001 Other:
Certifications
If yes, please provide accreditation body / bodies.
Expiration date(s) of certification
98 Do you have a system to ensure compliance with Yes No
the minimum working age prevailing standard?
What is the age of your youngest employee?
99 Do you have an accurate system to measure hours Yes No
worked to ensure conformance with applicable
wage and hour labor laws?
100 Do you have a process to ensure compliance with Yes No
applicable laws concerning discrimination in hiring
and employment practices?
101 Are you currently, or at any time during the past Yes No
calendar year, subject to any enforcement action by
any governmental authority for non-compliance with
environmental, safety, or labor requirements?
102 Can you demonstrate legal compliance with Yes No
government environmental, health and safety
legislation (through government certificate or
registration, third-party audit, etc.)?
103 Have you obtained and maintained all Yes No
environmental permits and registrations that apply
to their facilities, operations, and products, including
reporting obligations in accordance with applicable
laws and regulations?
104 Are wastes that are stored, treated, or disposed of Yes No
on-site managed in properly designed facilities that
will prevent future environmental impacts?
105 Do you have a program to identify and assess Yes No
potential emergency situations such as weather,
fire, or chemical spills and implement emergency
69
plans and procedures?

106 Do you have a program to identify, evaluate and Yes No
control workplace exposures to chemical, biological
and physical agents (e.g. chemical fumes, noise,
dust, mold) at or below levels established as safe
by applicable laws and regulations?
107 Do you have a program to identify, evaluate and Yes No
control safety hazards (e.g. electrical, mechanical,
hydraulic, and pneumatic) of workplace equipment
and machinery and conditions (e.g. slips, trips, fall
hazards, physically demanding work) to prevent
injury to workers?
108 Do you have a program to provide and require the Yes No
use of personal protective equipment when safety
hazards and workplace exposures cannot be
controlled by other means?
109 Can you provide list time injury, illness frequency, Yes No
and severity incidence rates?
110 Do you have a program to ensure compliance with Yes No
applicable laws concerning proprietary, confidential,
and personal information?
S. Equipment
111 Provide a list of equipment. Please include major Machine Machine Ton. / Quan-
Age
Description Manufacturer Size tity
manufacturing and testing equipment indicating
size, age, brand, and condition.
T. Process Technologies *** *** If applicable, please complete the appropriate worksheet.
Aluminum Fittings Hydraulic Plumbing
Belts Flangets Plastic
Castings Forgings Sheet Metal
Electric Assembly Gears & Shafts Spring
Electronics Hubs, Pulleys & Sheaves Rubber Parts
Survey Summary (to be completed by John Deere Lead)
70
JDS-G223
29 Red Flags Supplier Quality System Survey

JOHN DEERE RED FLAGS SUPPLIER QUALITY SYSTEM SURVEY
Supplier Name: Audit Date(s):
Supplier Number: Supplier Representative(s):
Supplier Address:
Supplier Phone Number:

Supplier E-Mail: Supplier Fax Number:
John Deere Survey Lead: Survey Team Members:
Principle Products:

Process(es) / Product(s) Audited:
Supplier Contact(s): Position: Phone:
Note: Secure copy of certification(s), if not provided in advance.

Quality System Certification, Registrar, and Date of Certification Expiration (ISO, ISO/TS, etc.):
Environmental System Certification, Registrar, and Date of Expiration (ISO 14001):

Health and Safety System Certification, Registrar, and Date of Expiration (ISO 18001):
Overall Survey Results and Recommendations

Supplier Quality System Level:
Sourcing Recommendation::
Survey Observation Summary:
Red Flag Quality System Survey Scorecard

# Quality Tool & Process Dimensions Not Used Primitive Partial Fully Points Notes /
or NO or YES Use Utilized Comments
1 Are there any restricted materials or other banned
If yes, supplier
substances in the product to be purchased by
fails the survey
John Deere? Y/N
2 Is there child (under 14 years) or forced labor If yes, supplier
present? Y/N fails the survey
3 Use of PPM Metrics to track quality Y/N
4 Quality PPM improvement trend over time Y/N
5 Nonconformities “prevented” not “caught” Y/N
6 Dependent on Inspection Y/N
7 Operator Dependent Y/N
8 Track Rework leading to Corrective Actions Y/N
9 In-process Gaging
10 Data Generation
11 Gage R & R’s
12 SPC Application
13 Process Controls
14 Written Procedures
15 Control Plans
16 Corrective Action Programs
17 Clear Misson Statement and Quality Policy Y/N
71
18 Posted and Understandable Metrics

19 Training Program
20 Functional Process / Design FMEA
Documentation
21 Control Plans developed by Failure Modes &
Effects Analysis (FMEA’s)
22 ISIR Utilization
23 Document Control
24 ISO Registration Y/N
25 Cost of Quality (COQ)
26 Root Cause Analysis (RCA) Problem Solving
Tools
27 Advanced Quality Planning (AQP) Focused
28 Six Sigma Initiatives
29 Living Failure Modes & Effects Analysis (FMEA’s)
30 Control Plan illustration of C pk for Key
Characteristics
31 Production Part Approval Process
32 Quality Function Deployment (QFD) Utilized
33 Mistake Proofing
34 QS 9000 or TS 16949 Registered Y/N
Red Flag Product Engineering Survey Addendum
(Only for Supplier Design Control Components with Quality Plan Level 3.)
# Product Engineering Dimensions Not Used Primitive Partial Fully Points Notes /
or NO or YES Use Utilized Comments
35 Generate and track execution of Product
Verification and Validation (PV&V) Plans
36 Design analysis, lab test and field test correlated
with customer use
37 Procedure and acceptance criteria for each PV&V
activity
38 Design, PV&V capabilities align with design
control responsibilities
39 Training program for design and PV&V staff
40 Metrics used to measure if design requirements
are met
41 Understand application of their product
42 Update design guidelines and PV&V procedures
based upon customer failure modes
Total Survey Points:
Level I: Start Up Quality System
Level II: Beginning Quality System
Level III: Mature Quality System
Level IV: Highly Developed Quality System
72
JDS-G223
30 Supplier Quality System Audit Questionnaire

JOHN DEERE JDS-G223 SUPPLIER QUALITY SYSTEM QUESTIONNAIRE
Supplier Number: Supplier
Representative(s):
Supplier Address:

Audit Team Leader: Audit Team Members:
Principle Products:



GENERAL SUPPLIER RATING CRITERIA

Rating Score Ability to meet requirement in Corrective Action
** question:
0 Requirement is not met. There is no Requires Corrective
evidence of implementation or Action Request
Does Not Comply
documentation (major non- (CAR), Document in
conformance). NCCA
1 Requirement is partially met but there Requires Corrective
are major inconsistencies in Action Request
Does Not Comply
implementation or documentation (CAR), Document in
(major nonconformance). NCCA
2 Requirement is met but there are Requires Corrective
minor inconsistencies in Action Request
implementation or documentation, or is (CAR), Document in
Complies in the early phases and only NCCA
preliminary evidence of
implementation effectiveness exists
(minor nonconformance).
3 Requirement is met and effectively No action required
Complies
implemented and fully documented.
4 Requirement is "world class" in terms No action required
of scope and implementation or it
Complies shows major signs of significant
improvement over the last 12 months
which is meaningful to the Customer.
** A supplier must have a score of 2 or greater on each of the questions to be acceptable.
73
Score each question using a 0 to 4 point scale, where 4 is the best possible score. Score non-applicable questions as 3.
I. Quality
# Ref. Question Score
Q1 Supplier has procedures in place designed to ensure that the requirements set out
in John Deere’s Supplier Code of Conduct are met? Y/N
Q2 There are no products containing substances in excess of the amounts set forth on
John Deere’s Restricted Materials List and/or other substances restricted by
applicable laws? Y/N
Audit Status:
Answers for the above two questios, Q1 and Q2, must be yes for the audit to continue. Supplier
is responsible to insure all tiers of the supply base comply to these requirements.
A. Management Review
1 5.6 Does the supplier's Management, with executive responsibility, review all quality
system elements at defined intervals to ensure its continuing suitability and
effectiveness?
2 5.6 Are the following metrics posted and are improvement goals established?
Internal quality reject Part Per Million (PPM)
External quality reject PPM
On-time delivery
Section Score:
Section Compliance: (Complies = no questions scored less than 2)
B. Quality Planning
3 7.2 Is a structured process used to identify Key Characteristics and control methods?
Please list methods and tools.
4 8.2 Are mistake proofing techniques used where appropriate, in particular on Key
Control Characteristic (including facilities, equipment, tooling, and for problem
resolution)?
5 7.5 Compare control plan items against part print and determine control plan adequacy.
6 7.5 Are control plans reviewed and updated as appropriate when any of the following
occurs:
Product or process changes?
Processes are found to be unstable or non-capable?
Inspection method, frequency, etc, is revised?
7 7.3 Are supplier-initiated design or process changes documented, reviewed, and
approved by authorized internal personnel before implementation?
8 7.2 Has written customer approval or waiver been obtained and documented prior to a
design or process change being implemented into production?
Section Score:
Section Compliance: (Complies = no questions scored less than 2)
C. Document Control
9 4.2 Has the supplier established a process to ensure that invalid and / or obsolete
documents are promptly removed from all points of use or otherwise assured
against unintended use?
10 4.2 Is there timely review, distribution, and implementation of customer engineering
standards and specifications and changes? Verify revision levels of drawings or
models in use at the supplier?
11 7.5 Are appropriate process parameters, including operator training, monitored for
special processes (heat treat, welding, plating, etc) where conformance to
specification cannot be verified in subsequent operations?
Section Score:
Section Compliance: (Complies = no question scored less than 2)
D. Product Identification and Traceability
12 7.5 Is required product identification (including material certification and heat number,
if applicable) maintained through all stages of production, assembly, and delivery?
Section Score:
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JDS-G223
E. Process Control
13 7.5 Have documented process monitoring and other operator instructions been
prepared for all employees?
Are they accessible at the workstation?
Is there evidence of use?
14 7.5 Do process monitoring and other operator instructions include or reference:
Operation name and number?
Part name and part number?
Current engineering level / date or decision number?
Required tools, gages and other equipment?
Customer designated Key Control Characteristics?
Supplier designated Key Control Characteristics?
Statistical Process Control (SPC) requirements as appropriate?
Relevant engineering and manufacturing standards?
Inspection and test instructions, including frequency?
Reaction plan as appropriate?
Revision date and approvals of Work Instructions?
Visual aids as appropriate?
Tool change intervals and set-up instructions?
Material certification, such as: chemical and mechanical properties, hardness,
plating, heat number, and / or source mill?
15 7.5 Does the reaction plan for internal out-of-control conditions include as appropriate:
Containment and 100 percent inspection?
Specific corrective action timing?
Responsibility assignment?
Documented customer approval?
16 7.5 Do operators clearly understand their responsibilities when loss of process control
or out of specification conditions exist?
17 6.3 Is production equipment and working environment suitable for manufacturing of
specified characteristics?
Are production machines and equipment appropriate for the product being produced?
Is there documented evidence of process capability?
Are production machines and equipment clean and adequately maintained?
18 7.5 Is there evidence of a preventive maintenance program?
19 7.2 Does supplier retain and use appropriate data on key control characteristics for
continuous process improvement?
20 8.2 Does supplier maintain or exceed the process capability requirements of JDS-
G223 on key control characteristics?
Are monitoring and improvement plans in place for those processes that do not
meet the process capability requirements?
21 8.2 Does supplier verify that characteristics are to specification after a setup has been
completed?
Section Score:
F. Inspection and Testing
22 8.2 Does the supplier ensure that incoming product is not used or processed until it
has been inspected or otherwise verified as conforming to specified requirements
in accordance with the quality plan and/or documented procedures?
23 8.2 Does the supplier inspect and test in-process product as required by the Control
Plan and / or the documented procedures?
24 8.2 Does the supplier carry out final inspection and testing in accordance with the
Control Plan and/or documented procedures?
25 8.2 Does the supplier assure that no product is released until all activities specified in
the documented procedures have been satisfactorily completed and that the
associated data and documentation is available and authorized?
26 8.2 Does the supplier conduct scheduled audits of the final product in accordance with
75
the Control Plan to verify conformance to all specified requirements including

packaging?
27 8.2 Does the supplier maintain records which provide evidence that the product has
been inspected and / or tested and approved prior to release?
28 7.4 Does the supplier inspect, test, and verify that products do not contain substances
8.3 in excess of the amounts set forth on John Deere’s Restricted Materials List (e.g.,
asbestos or lead in paint) and/or other substances restricted by applicable laws?
Section Score:
G. Inspection, Measuring, and Test Equipment
29 7.6 Does the measurement system provide appropriate discrimination of the total
product tolerance being measured?
30 7.6 Has the supplier identified all inspection measuring and test equipment that can
affect product quality?
Are appropriate measurement systems used for required characteristics
(roundness, lobbing, surface finish, etc.)?
31 7.6 Is each piece of inspection equipment calibrated:
At prescribed intervals?
On certified master equipment (traceable to standards)?
In a controlled environment?
32 7.6 Does the procedure for calibration of inspection measuring and test equipment
include the following:
Unique identification?
Part name and part number?
Location?
Frequency of checks?
Check method?
Acceptance criteria?
Corrective actions when inspection equipment is found out of calibration?
Review process for product inspected with "out of calibration" measuring
equipment?
33 7.6 Has the supplier identified inspection measuring and test equipment with a suitable
indicator or approved identification record to show the calibration status?
34 7.6 Does the supplier maintain calibration records for inspection measuring and test
equipment?
35 7.6 Has the supplier performed Gage Repeatability and Reproducibility studies on key
control characteristics and do they meet the established criteria in JDS-G223?
Section Score:
H. Inspection and Test Status
36 7.5 Is the inspection and test status of product identified such that the conformance
8.3 status is recognizable and understood?
Section Score:
I. Control of Nonconforming Product
37 8.3 Does the control of nonconforming or suspect material provide for material
identification / segregation / evaluation and notification of all appropriate functions?
38 8.3 Does the supplier clearly identify nonconforming and suspect product and the
quarantine areas?
39 8.3 Is the responsibility for review, and authority for the disposition of nonconforming
product, defined?
40 8.3 Are repaired and/or reworked products re-inspected and / or tested according to
the Control Plan and/or documented procedures?
41 8.4 Does the supplier quantify and analyze nonconforming product, establish a
8.5 prioritized reduction plan, and track progress to the plan?
42 7.2 Does the supplier obtain customer authorization prior to shipment, whenever the
76
JDS-G223
product or process is different from the current Production Part Approval Process
(PPAP) approval?
Section Score:
J. Corrective and Preventive Action
43 8.5 Does the supplier use a disciplined problem solving method to address internal
and external non-conformances?
44 8.5 Do procedures for corrective action include effective handling of customer
complaints and reports of non-conformances? Do these procedures:
Verify corrective action from past Corrective Action Requests?
Consider implementation of corrective action on similar products / processes?
Consider impact of corrective action on other products / processes?
45 8.5 Do procedures for corrective action include mistake proofing or other preventive
action to avoid root cause re-occurrence and verification to ensure effectiveness?
46 8.5 Are returned parts analyzed and are records of this analysis kept and made
available upon request?
Section Score:
K. Storage, Packaging, and Preservation
47 7.5 Have methods to prevent damage or deterioration been provided for the handling
of production material and are they being followed?
48 7.5 Are methods to prevent damage or deterioration been provided for the shipment of
production and service material and are they being followed?
Section Score:
L. Quality Audits
49 5.6 Does the supplier have a documented program to perform internal audits of the
8.2 quality system?
50 5.6 Are personnel conducting the audit trained and independent of the function being
audited?
51 5.6 Are the audit results recorded and brought to the attention of the responsible
personnel?
52 5.6 Are corrective actions, for any deficiencies identified in an audit, carried out on a
timely basis?
53 7.4 Is there a documented procedure for auditing of the supplier's supply chain? Is
there evidence that it is being followed?
Dimensional Specifications
Mechanical Properties
Hardness
Plating
Traceability of heat number to the mill shipment
Evidence of auditing traceable to the mill
Section Score:
M. Training
54 6.1 Is a documented training plan established that identifies operator basic training
needs?
55 6.1 Have operator's basic training needs been fulfilled for the job being performed?
Section Score:
N. Statistical Techniques
56 8.2 Does the supplier use the appropriate statistical tools required to establish, control,
and verify product quality?
57 8.4 What appropriate statistical tools are being used during: (Reference JDS-G223
25 Suggested Quality Tools)
Quality planning?
77
Quality control?
Quality improvement?
Section Score:
O. Regulatory Conformity
58 7.4 Does the supplier own the patent or copyright that allows it to lawfully manufacture
the product, or utilize the manufacturing process, the Company desires to
purchase?
59 7.4 Does the supplier have documentation to substantiate that it owns the requisite
Intellectual Property rights, or that it is properly licensed to use the requisite
Intellectual Property Rights?
60 7.4 Are the Intellectual Property rights effective and legally enforceable in the country
where the supplier will produce the product or utilize the manufacturing process?
61 7.4 Does the supplier have documentation to substantiate that its Intellectual Property
Rights are effective in the country where it will produce the product or utilize the
manufacturing process?
62 7.4 If the supplier possesses the requisite Intellectual Property Rights, is the duration
of such rights sufficient to cover the term of the proposed supply agreement?
63 7.4 Is the supplier aware of any 3rd party Intellectual Property Rights which could
interfere with the proposed supply agreement? If yes, identify the 3rd party and
the Intellectual Property Rights involved.
Section Score:
Category Score:
Category Compliance: (Complies = no questions scored less than 2)
II. Supplier Code of Conduct
P. General Information
64 1 Does the supplier have procedures in place designed to ensure that the
requirements set out in John Deere’s Supplier Code of Conduct are met?
Section Score:
Q. Child Labor
65 1 Does the supplier have a system to ensure compliance with the minimum working
age prevailing standard? (Minimum working age for John Deere suppliers is 14
years.) If answer is “no”, notify Manager, Supply Chain Value Assurance at
90smcompliance@johndeere.com.
Section Score:
R. Compensation and Working Hours
66 1 Does the facility have an accurate system to measure hours worked to ensure
conformance with applicable wage and hour labor laws?
Section Score:
S. Discrimination
67 1 Does the supplier have a process to ensure compliance with applicable laws
concerning discrimination in hiring and employment practices?
Section Score:
T. Environment, Health, and Safety
68 1 Is the supplier currently, or at any time during the past calendar year, subject to
any enforcement action by any governmental authority for non-compliance with
environmental, safety, or labor requirements at any facility at which products
supplied to John Deere are manufactured?
69 1 Can the supplier demonstrate legal compliance with government environmental,
health and safety legislation (through government certificate or registration, third-
party audit, etc.)?
78
JDS-G223
70 1 Has the supplier obtained and maintained all environmental permits and
registrations that apply to their facilities, operations, and products, including
reporting obligations in accordance with applicable laws and regulations?
71 1 Are wastes that are stored, treated, or disposed of on-site managed in properly
designed facilities that will prevent future environmental impacts?
72 1 Does the supplier have a program to identify and assess potential emergency
situations such as weather, fire, or chemical spills and implement emergency plans
and procedures?
73 1 Does the supplier have a program to identify, evaluate and control workplace
exposures to chemical, biological and physical agents (e.g. chemical fumes, noise,
dust, mold) at or below levels established as safe by applicable laws and
regulations?
74 1 Does the supplier have a program to identify, evaluate and control safety hazards
(e.g. electrical, mechanical, hydraulic, and pneumatic) of workplace equipment and
machinery and conditions (e.g. slips, trips, fall hazards, physically demanding
work) to prevent injury to workers?
75 1 Does the supplier have a program to provide and require the use of personal
protective equipment when safety hazards and workplace exposures cannot be
controlled by other means?
Section Score:
U. Confidential Information
76 1 Does the supplier have a program to ensure compliance with applicable laws
concerning proprietary, confidential, and personal information?
Section Score:
Category Score:
Category Compliance: (Complies = no questions scored less than 2)
79
ASSESSMENT MATERIAL (to be available for an audit):
John Deere requires copies of the following certifications, if available:

- Quality System Certification, Registrar, and Date of Certificate Expiration (IS), QS, etc.)
- Environmental System Certification, Registrar & Date of Expiration (ISO 14001)
- Health & Safety System Certification, Registrar, and Date of Certificate Expiration (ISO
18001)
Current Quality Manual
Quality Procedure Manual(s)
Completed self-assessment of the JDS-G223 audit
Corrective Action files for the last six months
Internal Audit reports for the last twelve months
External Quality System Audit reports for the last twelve months
Minutes and Quality metrics used for management reviews from the last six months
Training Records
JDS-G223 QUALITY SYSTEM AUDIT SCHEDULE TEMPLATE:

Topic Time Description
DAY 1
Opening Session 1.5 Hours Define scope of assessment, resources, and assessment
plan. Review business competencies, quality policy,
mission, and vision.
Begin assessment in plant 2.5 Hours Process flow will be followed - from incoming material to
shipping. Focus will be on control and verification
procedures.
Quality planning
Communication with their supply chain
Document Control
Product Identification and Traceability
Process Control
Working lunch (on-site) 0.5 Hour
Continue plant 2.5 Hours Control of Nonconforming Product
assessment Corrective and Preventive Action
Storage, Packaging and Preservation
Statistical Techniques
Audit team meeting 1.0 Hours Brief review of findings, review plan for Day 2
Briefing 0.25 Hours Brief review of findings, review plan for Day 2
DAY 2
Complete plant 1.5 Hours Inspection and Test
assessment Inspection and Measuring Equipment
Inspection and Test Status
Element review 2.0 Hours Corrective Actions, Internal Audit Reports, Management
Review Minutes and Quality Metrics, Training Records
Working lunch (on-site) 0.5 Hour
Continue element review 1.5 Hours Regulatory Conformity and Supplier Code of Conduct
questions (Environment, Safety, Human Resources)
John Deere meeting 1.0 Hour
Closing Session 1.5 Hours John Deere Team presents Strengths, Non-conformances,
Opportunities for Improvement. Communication of final
report schedule, and follow-up schedule for corrective action
activities.
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JDS-G223
31 Product Engineering Audit Flowchart and Questionnaire
81
JOHN DEERE SUPPLIER PRODUCT ENGINEERING QUESTIONNAIRE
Supplier Number: Supplier Representative(s):
Supplier Address:

Principle Products:

GENERAL SUPPLIER RATING CRITERIA *

Rating Score ** Ability to meet requirement in question:
0 Requirement is not met. There is no evidence of
Does Not Comply
implementation or documentation (major non-conformance).
1 Requirement is partially met but there are major
Does Not Comply inconsistencies in implementation or documentation (major
nonconformance).
2 Requirement is met but there are minor inconsistencies in
implementation or documentation, or is in the early phases and
Complies
only preliminary evidence of implementation effectiveness
exists (minor nonconformance).
3 Requirement is met and effectively implemented and fully
Complies
documented.
4 Requirement is "world class" in terms of scope and
implementation or it shows major signs of significant
Complies
improvement over the last 12 months which is meaningful to
the Customer.
* John Deere employees reference Product Engineering Likert Scale for additional information on scoring.
** This Product Engineering Audit is only for suppliers which produce components with a Quality Plan Level (QPL) 3 and in which
the supplier has design control. A supplier must have a rating of 2 or greater for each of the questions to be acceptable.
Score each question using a 0 to 4 point scale, where 4 is the best possible score. Score non-applicable questions as 3.
I. Product Engineering
# Question Score
A. Product Verification & Validation Plan
1 What input sources are used to develop the Product Verification and Validation (PV&V)
plan for the supplier's products? (e.g., Reliability and Performance Risk Assessment,
Customer Satisfaction information, General Component Specifications)
2 How are customer requirements and customer duty cycle information incorporated into
PV&V activity acceptance criteria (targets or success criteria)?
What (if any) tools are used for this linkage (e.g., Quality Function Deployment (QFD),
Critical to Quality)?
Does the supplier work with their customers to determine the PV&V plan and acceptance
criteria? (Their customer = John Deere)
3 Does the supplier understand the application (loads, environment, customer usage,
temperature ranges, dust conditions, humidity, etc.) for their components? Describe
methodology.
Does the supplier understand the corner conditions? Describe methodology.
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JDS-G223
Does the supplier have a method of documenting and retaining this data? Describe methodology.
4 How is execution of the PV&V plan tracked?
5 How does the supplier demonstrate their components meet reliability, performance, and
design life requirements?
What metrics are used to measure if design requirements are met?
Section Score:
Section Compliance: (Complies = no elements scored less than 2)
B. Product Engineering Strategic Planning
6 What responsibilities are included within the PV&V organization?
Who is responsible for the PV&V effort?
Who do they report to?
What is the PV&V staffing ratio of PV&V engineers to design engineers?
7 What plans or processes does the supplier use that demonstrate they are capable of
verifying and validating the components under their design control by adapting their design
and PV&V capabilities to the changing product environment (application, technology and
customer duty cycle)?
8 Do you have computer aided design and analysis resources? How is it used (i.e., tool
design, part design, finite element analysis, modeling, simulations, etc.)?
What CAD system is utilized and how many terminals do you have?
9 What are the defined skill sets for each design and PV&V position?
What is the training program for each design and PV&V position?
10 What are your Research & Development activities for new technologies?
What, if any, R&D programs have you successfully implemented in recent years?
Section Score:
C. Optimized Design
11 How are the supplier's PV&V procedures and design guidelines updated based upon
major failure modes discovered on their components during customer use (production)?
During field test?
12 What types of reviews are included in the PV&V plan?
What design reviews are conducted if a PV&V plan is not used?
For each type of review, how are issues and problems identified?
How are corrective actions verified and validated?
13 Is there capability to conduct analysis (e.g. hand calculation, life, accelerated, field,
safety)?
How is the design analysis correlated with customer use?
What component design areas does the supplier have where analytical results are as good
as test results - where no correlation hardware tests are required?
14 How does the supplier know what they are offering is the best design from their product
line for our application?
Does the supplier benchmark their performance / reliability / quality / cost against their
competitors?
Section Score:
D. Product Development Process
15 Are simultaneous engineering teams used when new products are developed?
What disciplines are included?
16 Are multi-function project management techniques in place to effectively track and meet all
key event dates (e.g., quote / estimate programs, prototype material, tooling programs,
sample submission dates, and new product launch programs)?
17 Are prototype parts furnished to customers?
If so, what is the lead time for prototype parts?
How is conformity to design specifications (made to print) verified?
What cost structure is used for prototype parts?
Section Score:
83
E. Product Verification & Validation Activities

18 How are established procedures for PV&V activities (reviews, design analyses, lab tests)
documented, reported and used?
How does the supplier communicate PV&V results to their customers?
What is the documentation process for reporting results and the document retention policy
of these results?
19 Does the supply base conduct their testing activities using accredited test standards (e.g.,
ASTM, ASAE, SAE) and/or by using John Deere component specifications?
Section Score:
F. Supplier Verification -Tier I & Tier II
20 How are supplier lab tests correlated with customer use?
What component design areas does the supplier have where lab results are as good as
field test results - where no correlation field tests are required?
How is product life accurately predicted in the users' environment?
21 How are Tier II supplier lab tests correlated with customer field use?
Section Score:
G. Continuous Improvement Projects
22 How is the PV&V process applied to continuous improvement (running changes) projects?
What percent of the PV&V plan is completed prior to release?
23 Describe your procedure for analysis of field return failures.
Section Score:
Category Score:
Category Compliance: (Complies = no elements scored less than 2)
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JDS-G223
32 Process Verification Audit Questionnaire

JOHN DEERE PROCESS VERIFICATION AUDIT QUESTIONNAIRE
Supplier Number: Supplier Contact(s):
Supplier Address:

Reason for Audit:


GENERAL SUPPLIER RATING CRITERIA *

Rating Score ** Ability to meet requirement in Corrective
question: Action
NA Requirement is not applicable. No action
Does Not Apply
required
1 Requirement is not met or partially met. Requires
There is no evidence of implementation Corrective Action
or documentation, or major Request (CAR),
Does Not Comply
inconsistencies in implementation or Document in
documentation (major non- NCCA
conformance).
2 Requirement is met but there are minor Opportunity for
inconsistencies in implementation or Improvement.
Needs Improvement documentation, or is in the early phases Recommend
and only preliminary evidence of CAR, but not
implementation effectiveness exists. required
3 Requirement is met, effectively No action
Complies
implemented, and fully documented. required
** A supplier must have a score of 2 or greater on each of the questions to be acceptable.
Score each question using a 1 to 3 point scale, where 3 is the best possible score. Input NA for non-applicable questions.
Part Number(s) or Families:
# n Question Score
A. Document Control
1 Is the part print to the current Revision Level?
2 Are the Control Plan documents being used up-to-date?
3 If the Control Plan at the supplier is not the same version as the one at John Deere,
was the change process followed per JDS-G223?
4 a Do the process control documents adequately address all process parameters and
product characteristics?
b Are the Product and Process Key Characteristics known, visible, and is there a
documented control plan in place to continuously monitor the process control and
capability?
c If the part has Key Characteristics, have a Gage R&R and capability study been
85
performed?
d If the key characteristic has a Cpk < 1.33, does the Control Plan follow the
requirements of the Continuous Process Monitoring Matrix?
e Are cleanliness requirements documented on the Control Plan?
5 Are the Process flow diagrams, PFMEAs, Capability Studies, and Gage R&Rs
controlled and up-to-date?
6 Are other pertinent process control documents up-to-date? (Examples: process
sheets, inspection and test instructions, standard operating procedures, preventive
maintenance instructions)
7 Are Suppliers' (sub-tier) documentation of the above (questions 1-6) for key
characteristics controlled and up-to-date?
8 Are computer programs used in the manufacturing process secure, controlled and
backed up? (Examples: CNC & PLC programs).
B. Material and Process Control
9 a Is the Control Plan applied at each operation and being followed, from incoming
material to shipping?
b Is the frequency of inspection being performed as described in the Control Plan?
c Are the inspection method and equipment being used as described in the Control
Plan?
d Do the operator instructions reflect the requirements of the Control Plan?
10 Do the sample size, frequency and sampling method take into account the sources
of variation? (Examples: multiple machines or fixtures for same characteristic, multi-
cavity molds for the same part, and changes over time, like tool wear and
environment)
11 Are other pertinent process control documents in place and being followed?
(Examples: process sheets, inspection & test instructions, standard operating
procedures, preventive maintenance instructions)
12 Is inspection data retained and stored appropriately?
13 Are instructions included for packaging to protect the parts (both in-process & final)
from damage & contamination, & are they followed?
14 Are operators properly trained to perform their operations? Are appropriate
personnel properly trained for performing work involving key product and process
characteristics (especially for special processes)?
C. Tools / Gages
15 Is there an understanding of which tools/gages are needed for each operation, and
are the needed tools/gages at the work station?
16 Are any tools/gages being used or needed but not called out?
17 Does the operator understand the proper use of the tools/gages and is he/she using
them properly?
18 Is equipment, including tooling, properly maintained?
19 Are all the gages calibrated and records retained?
20 Do Gage R&R studies have acceptable results?
D. Corrective Action
21 Is the Reaction Plan listed on the Control Plan effective & being followed?
22 Is there an adequate process for isolation & control of non-conforming material (inc.
Customer Notification) & is it being followed?
23 Is an effective closed-loop corrective action process, including identification of root
causes, fully implemented? Does the supplier use NCCA, as appropriate?
E. Change Control
24 What is the change control process, and is it effective? (All part and process
documentation, including Control Plans, must be updated.)
25 Are Change Control Procedures followed in accordance with JDS-G223 (Supplier
Change Request)? Does this include applicable sub-tier suppliers?
F. Scoring Summary
Total Points
Percent of Total Points Available (NA questions are excluded.)
86
JDS-G223
33 Contact Information
If you have suggestions for improvements to the John Deere Supplier Quality Manual please contact your
John Deere Supply Management or Quality Representative.
Administration and maintenance of John Deere standards is available through JD Supply Network:
https://jdsn.deere.com/wps/myportal/jdsn/My_JDSN?WCM_GLOBAL_CONTEXT=/wps/wcm/myconnect/j
dsn_website/jdsn/business+processes/product+delivery/jd_standards/jd_standards_unit_list
34 References
The following books, publications, and web sites are referenced in this manual:
1. Advanced Topics in Statistical Process Control ©, Donald J. Wheeler, SPC Press, 1-800-545-8620,
http://www.spcpress.com
2. ASQ Glossary and Tables for Statistical Quality, American Society for Quality, 1-800-248-1946,
http://www.asq.org
3. ASTM Manual on Presentation of Data and Control Chart Analysis, 7th Edition ©, http://www.astm.org
4. Concepts for R&R Studies, Second Edition ©, Larry B. Barrentine, ASQ Quality Press, Milwaukee,
Wisconsin, http://qualitypress.asq.org
5. International Quality Institute, Inc., SPC for Short Runs curriculum, GOAL/QPC, 13 Branch Street,
Methuen, MA 01844, 1-800-643-4316, http://www.goalqpc.com
6. ISO/TS 16949, Implementation Guide, Automotive Industry Action Group, 26200 Lahser Rd Suite
200, Southfield, MI 48034 (248)-358-3003, http://www.aiag.org
7. John Deere Supply Network: http://jdsn.deere.com/
8. Juran’s Quality Control Handbook, 5th Edition, McGraw Hill
9. Measurement Systems Analysis, Automotive Industry Action Group, 26200 Lahser Rd Suite 200,
Southfield, MI 48034, 1-248-358-3003, Web site: http://www.aiag.org
10. Potential Failure Modes and Effects Analysis, Third Edition, Automotive Industry Action Group, 26200
Lahser Rd Suite 200, Southfield, MI 48034, 1-248-358-3003, Web site: http://www.aiag.org
11. Process Quality Control, 4th Edition ©, Ellis R. Ott, Edward G. Schilling and Dean V. Neubaurer,
American Society fro Quality, Quality Press, Milwaukee
12. Production Part Approval Process, Fourth Edition, Automotive Industry Action Group, 26200 Lahser
Rd Suite 200, Southfield, MI 48034, 1-248-358-3003, http://www.aiag.org
13. Quality Improvement Pocket Guide, Juran Institute, Wilton, Connecticut, 1-800-338-7726
14. Quality Planning Pocket Reference, Juran Institute, Wilton, Connecticut, 1-800-338-7726
15. ASME B89, American Society of Mechanical Engineers, http://www.asme.org/
16. Statistical Process Control Second Edition ©, Automotive Industry Action Group, 26200 Lahser Rd
Suite 200, Southfield, MI 48034, 1-248-358-3003, http://www.aiag.org
17. Statistical Quality Assurance Methods for Engineers ©, Vardeman and Jobe, John Wiley
18. The Management and Control of Quality, 3rd Edition ©, Evans & Lindsay, West Publishing Company
19. The Memory Jogger II, GOAL/QPC, 13 Branch Street, Methuen, MA 01844, 1-800-643-4316,
http://www.goalqpc.com
87
A
Summary of Changes from Previous Edition
(For Information Only — Not Part of the Standard)
7.2.1 Quality Plan Levels
7.2.1.1 Key Characteristics Product and Process
7.3.2 Component Reliability Assessment Process and V2 Net Process
8.2.4 Monitoring and Measuring of Product

- Ppk and Cpk clarification
8.5.3 Preventive Action

- Added "FMEA items with RPN > 100, or severity > 9 require follow-up"
- DMAIC replaced with DMADV
Additional Audit Types (Forms, starting in Section 9)

- Additional Sections
8.2.2.1 Quality Management System Audit
8.2.2.2 Manufacturing Process Audit
Process Verification Audit (Form 32 Page 85)
Special Process Audit (not in manual but will be linked to forms)
Forms - (starting in Section 9) Additions / Revisions

Form 10 PPAP requirements based on PLQP
Form 12 Component Performance & Reliability Assurance
Form 22 Updated Continuous Process Monitoring Matrix
Form 31 Supplier Product Engineering Audit Flowchart
Forms - (starting in Section 9) Deletion: Comparison Matrix for JDS-G223, TS 16949,

ISO 9001:2000, and QS9000, Third Edition
88

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John Deere Standard

APPROVED FOR SUPPLIER DISTRIBUTION

8.3 Control of Nonconforming Product .................................................................................................. 27

4 Quality Management System

4.1 General Requirements

4.2 Documentation Requirements

4.2.2 Quality Manual

4.2.4 Control of Records

5.1 Management Commitment

5.2 Customer Focus

5.5 Responsibility, Authority and Communication

5.5.1 Responsibility and Authority

5.5.2 Management Representative

5.5.3 Internal Communication

5.6 Management Review

5.6.1 Management Review - General

5.6.2 Review Input

5.6.3 Review Output

6.1 Provision of Resources

6.2 Human Resources

6.4 Work Environment

7 Product Realization - Enterprise Product Delivery Process

7.1 Planning of Product Realization

7.1.1 Advanced Product Quality Planning

7.1.2 Acceptance Criteria

7.2.1 Determination of Requirements Related to the Product

7.2.2 Review of Requirements Related to the Product

7.2.3 Customer Communication

CUSTOMER NOTIFICATION AND SUBMISSION REQUIREMENTS

Table 1 — Planned Changes Requiring Notification Prior to Implementation

Requirement Clarification or examples

7.3 Design and Development

7.3.1 Design and Development Planning

7.3.2 Design and Development Inputs

7.3.3 Design and Development Outputs

7.3.4 Design and Development Review

7.3.5 Design and Development Verification

7.3.6 Design and Development Validation

7.3.7 Control of Design and Development Changes

7.4.1 Purchasing Process

7.4.3 Verification of Purchased Product

7.5 Production and Service Provision

7.5.1 Control of Production and Service Provision

7.5.2 Validation of Processes for Production and Service Provision

7.5.3 Identification and Traceability

7.5.4 Customer Property

7.5.5 Preservation of Product

7.6 Control of Monitoring and Measuring Devices

8 Measurement, Analysis and Improvement

8.2 Monitoring and Measurement

8.2.1 Customer Satisfaction

8.2.2 Internal Audit

8.2.3 Monitoring and Measurement of Processes

8.2.4 Monitoring and Measurement of Product

1. Perform a Gage R&R study.

5. If the data passes steps 2 and 4 then calculate a P̂pk .

An approximate 100(1- ) confidence limit for P̂pk or C pk is:

Table 4 — Confidence Limit Z Values

8.3 Control of Nonconforming Product

When nonconforming product is corrected it shall be subject to re-verification to demonstrate conformity

8.3.1 Control of Nonconforming Product - Supplemental

8.3.2 Control of Reworked Product

Manufacturing Change Supplier Change

Are PV&V Plan Results Acceptable? YES _ NO __