IoT in Everything Know Your Rights

E-guide
Internet of Things in
Everything: Know
Your Rights
IoT is taking over: Are you ready?
E-guide
In this e-guide
In this e-guide:
Know your 'IoT rights' -- or
Gartner predicts that by 2020, IoT technology will be in 95% of
deploy IoT the hard way p.2 electronics for new product designs. What does the shift
toward IoT in everything mean for enterprises?
A year in the life of IoT: From
security instigator to business Simply put, it means new opportunities and challenges are on
enabler p.6 the horizon.
Three examples of IoT in the This guide explores the IoT business opportunities for digital
enterprise p.9
transformation and digs into the new networking and security
challenges you will need to tackle.
Five steps to enterprise digital
transformation p.16
Uncover:
About IoT Agenda p.20 • 10 IoT rights to know
• 3 examples of IoT in the enterprise
• 5 steps to enterprise digital transformation
• And more
Page 1 of 20
E-guide
In this e-guide
Know your 'IoT rights' -- or deploy IoT the
Know your 'IoT rights' -- or hard way
deploy IoT the hard way p.2
Don Reeves, CTO - Silver Spring Networks
For all the promises of IoT, there are just as many unknowns.
security instigator to business
enabler p.6
The IoT marketplace is exceedingly complex, has many moving parts, sees a
massive influx of new devices being connected annually and has seen many
Three examples of IoT in the organizations propose new “standards” or “platforms.” The industrial IoT
enterprise p.9
segment is evolving, and maturity is well beyond the horizon. And no single
vision of a desirable future is sure to emerge.
transformation p.16 This is a market where the certainties are few.
But there is one point of relative certainty: Connectivity matters. In fact,

About IoT Agenda p.20
outside of security, nothing matters more. Wireless IoT architects must
carefully consider their options for a host network on which to deliver their
IoT services. There are many choices. Proprietary or standards-based?
Regional or global technology? Fully upgradeable over the air, or not?
Licensed or unlicensed spectrum? Architected for high security from
inception, or security as an add-on? Mesh or star architecture? The available
technologies differ markedly in their approach, creating challenges for IoT
Page 2 of 20
E-guide
architects (and IoT customers in general) trying to make informed

In this e-guide infrastructure decisions.
Know your 'IoT rights' -- or And, let’s face it: It’s hard to know in advance every potential application you,
deploy IoT the hard way p.2 as a customer, can build on your network. Not only do you have to face the
current challenge, but you also don’t want to limit your capabilities before
A year in the life of IoT: From you’ve even started by selecting a future-constrained network technology.
enabler p.6 But, even with the inevitable uncertainty that comes with all emerging
technologies, one thing is certain: You can know your IoT rights. Those
rights do not have to be enacted, ratified or even codified. They’re yours
Three examples of IoT in the
enterprise p.9 simply by asking for them. So, let me propose “10 IoT rights” for your
consideration. And let me say that these rights can become part of a stated
covenant – and contractual obligations – between you and your network
transformation p.16 provider of choice.

Ten IoT rights
Customers should be able to expect and demand …
1. The right to ubiquitous coverage, even in areas obstructed or

excluded from carrier networks.
2. The right to a technology based on open industry standards. No
network should be locked into a single vendor’s products or
proprietary platform.
Page 3 of 20
E-guide
3. The right to persistent safeguards from unauthorized access and

In this e-guide detection. In short, security standards that enable true military-grade
security.
Know your 'IoT rights' -- or 4. The right to leverage a large and diverse ecosystem of providers.
deploy IoT the hard way p.2 Customers should expect network technologies 1) with a breadth of
vendor support, 2) with a variety of device options offering an array of
features and functionality, and 3) offering prices driven by market
A year in the life of IoT: From competition.
security instigator to business 5. The right to consistent performance for every device, everywhere.
enabler p.6 IoT devices can be located anywhere, including in remote or
obstructed environments, and in both sparse rural and dense urban
Three examples of IoT in the areas. Expect and demand that IoT devices have a direct and
enterprise p.9 unbroken connection to network towers or gateways, even in harsh
environments.
6. The right to power-efficient devices that communicate as often as
Five steps to enterprise digital you need them. IoT network operators should deploy power-efficient
transformation p.16 communication modules, which extend the service life of battery-
powered devices.
About IoT Agenda p.20 7. The right to use a platform that has been proven at scale. Field
trials alone are not sufficient to demonstrate real-life scalability. In
fact, the only true test for an IoT network is actual performance, day
in and day out over years.
8. The right to guaranteed service levels. When it comes to networks
that connect critical IoT devices, customers should get what they pay
for. That means network providers should deliver iron-clad SLAs as
part of every IoT network agreement.
Page 4 of 20
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9. The right to massive scalability. The largest IoT networks will look
In this e-guide small a decade from now. But making a large network larger is less of
a challenge than managing that network and deriving maximum value
from it. Ask and expect your provider to guarantee massive scalability
of its network.
10. The right for your network to live long (and without failure). The
best IoT devices are built to last 15 years (including the battery).
A year in the life of IoT: From However, IoT networks can live far longer than that if they have the
security instigator to business flexibility to adapt and offer now capabilities as technologies evolve.
enabler p.6 Look for an end-to-end network designed to be future-proof.
Three examples of IoT in the As for choosing a network architecture for industrial IoT, here’s my
enterprise p.9 recommendation: If you, as a customer, are weighing the merits of Wi-SUN,
LoRaWAN and NB-IoT in determining your IoT network architecture of
Five steps to enterprise digital choice, make these 10 IoT rights your guidepost.
transformation p.16

Next article
Page 5 of 20
E-guide
In this e-guide
A year in the life of IoT: From security
Know your 'IoT rights' -- or instigator to business enabler
Geoff Webb, Vice President of Strategy - Micro Focus
Rewind to roughly a year ago when the Mirai malware and associated botnet
burst onto the scene with the largest distributed denial-of-service attack
enabler p.6
ever seen, hammering service providers and websites alike. It was one of
those wake-up calls we all like to write about – a chill breeze that presaged
the coming of an IoT winter. (Yes, that’s a Game of Thrones reference. I think
enterprise p.9
it’s a fair analogy given the circumstances and the nature of the threat.)
Five steps to enterprise digital And like most wake-up calls, we promptly hit the snooze button and went
transformation p.16 back to thinking about other priorities. Well, kind of. Over the last year, there
has at least been some initial movement in making IoT a little more secure
About IoT Agenda p.20 but we clearly have a long way to go. Thankfully there hasn’t been an IoT
Armageddon in the year since Mirai, which is actually a pleasant surprise.
But the internet of things has continued to develop in both predictable and
surprising ways.
First, it’s still growing. Gartner estimated that there are around 8 billion
devices in action this year, a growth of over 30% from 2016. However many
there are, the amount of traffic these devices is generating is massive. While
Page 6 of 20
E-guide
IoT devices may not yet dominate the net in terms of bandwidth (there’s a
In this e-guide LOT of video streaming out there), the total traffic is growing so fast we’re
having to get used to new terms just to measure the size.
deploy IoT the hard way p.2 At the same time, IoT itself is becoming more integrated into other emerging
trends. Whether it’s digital twinning, feeding the voracious data appetite of
A year in the life of IoT: From AI/machine learning development or simply accelerating the event-driven
security instigator to business agenda of digital transformation, IoT has faded as a central element of
enabler p.6 conversation. Now, IoT is discussed in terms of its supporting role in new
productions. We’ve stopping talking about IoT as though it’s an emergent
Three examples of IoT in the trend in its own right, and are starting to see it more and more as a crucial
enterprise p.9 element in other trends.
While some may view this as a reflection that the whole IoT thing was really
transformation p.16 overhyped to begin with, I believe the opposite is true. The downplaying of
IoT in these conversations is not a result of its diminishing importance, but
rather the result of the foundational impact IoT is having. In much the same
way as we no longer ponder how businesses will react to the advent of the
internet itself, so the conversation has already moved past a discussion of
IoT as such, and is now reorienting around the impact that IoT is having on
other aspects of information technology.
Simply put, in a year’s time, IoT has become so foundational to the digital
transformation of business that we assume its presence and must now
begin to plan for the effect it will have on other emerging trends. The need
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E-guide
to collect data from, and feed information to, IoT-enabled infrastructure is

In this e-guide changing how we think about edge computing, cloud services and the way
we model and manage the world around us. You would be hard pressed,
Know your 'IoT rights' -- or even a couple of years ago, to have found many credible predictions for that
level of impact.
A year in the life of IoT: From A year after IoT became the test bed for the largest distributed denial-of-
security instigator to business service attack ever, we are already beginning to experience the first wave of
enabler p.6 impact of this transformative trend. IoT isn’t just changing how we think
about security or service delivery or the value of products, it’s starting to
Three examples of IoT in the change the capabilities of information technology. And it’s barely even
enterprise p.9 begun to arrive yet. A year from now? Who knows.

transformation p.16
Next article
Page 8 of 20
E-guide
In this e-guide
Three examples of IoT in the enterprise
Josh Garrett, President and Co-Founder – MOBI
Enterprises can gain a host of benefits by integrating internet of things
A year in the life of IoT: From devices into their current IT infrastructure. However, the true value and
security instigator to business impact of IoT is discovered once devices capture, analyze and act on data.
enabler p.6
Below are three industries that can still experience digital transformation
Three examples of IoT in the and greatly benefit from implementing IoT technology. Additionally, we’ll look
enterprise p.9 at how companies can use existing technology – such as a mobility
management platform (MMP) – to centralize IoT endpoint management.
transformation p.16
IoT in the enterprise: Healthcare
Healthcare is adopting IoT technology faster than almost any other industry.
Innovators in healthcare were quick to recognize the potential available to
patients when IoT technologies were first integrated with medical devices:
greatly improved quality and effectiveness of service that’s especially
valuable for the elderly, patients battling chronic conditions and individuals
requiring constant supervision.
Page 9 of 20
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The ability to monitor patients remotely is perhaps the biggest advantage of

In this e-guide IoT in healthcare. With physicians required to work in multiple clinics,
hospitals or facilities, being able to remotely monitor a patient’s vital signs
Know your 'IoT rights' -- or and status could improve patient care immensely. Sometimes it’s not the
physician who is on the go, but the patient instead. Patients receiving
chemotherapy, dialysis or other long-term therapies can experience a new
A year in the life of IoT: From sense of freedom between treatments because their doctors are still able to
security instigator to business monitor their conditions. IoT devices can connect to the cloud and pull and
enabler p.6
analyze collected patient data in real time to automatically notify physicians
or family members in any emergency situation.
enterprise p.9 In some cases, patients are too unstable to travel or too weak to be exposed
to a hospital’s germs and bacteria. In these extreme cases, physicians can
Five steps to enterprise digital monitor and consult with their patients via IoT devices that enable live video
transformation p.16 and audio streaming from anywhere.
Wearable devices can also provide a sense of security for the family
members of those with Alzheimer’s or autism who might be prone to
wandering away from safety. If a patient’s wearables are enabled with GPS,
family members can be alerted when they cross preset GPS parameters –
like exiting a home in the middle of the night – and the coordinates of their
devices can be used to locate them quickly and ensure their safety.
So, how do healthcare enterprises work through the complexities of

implementing an IoT system? One way is to engage a mobility management
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E-guide
platform provider that has experience working through the complexities of

In this e-guide advanced mobility programs with strict regulations and guidelines. The ideal
vendor will also be SOC 2 Type 2 certified and HIPAA compliant, ensuring
Know your 'IoT rights' -- or the security of your patient data and corporate network. Integrated
enterprise mobility management/unified endpoint
management technologies are also a plus because they monitor and ensure
A year in the life of IoT: From end-user compliance with your security policies and regulations. Before end
security instigator to business users can access any corporate information or data on their devices, they
enabler p.6
must agree to follow all corporate mobility policies and guidelines (including
HIPAA), ensuring 100% compliance.
enterprise p.9
IoT in the enterprise: Manufacturing

transformation p.16 Manufacturing leads all industries when it comes to IoT and digital
transformation. After all, the industry is expected to invest more than $105
About IoT Agenda p.20 billion on IoT technology in 2017. IoT touches nearly every aspect of
manufacturing, from production flow monitoring and remote equipment
management to condition-based maintenance alerts and more.
Factories utilize IoT devices to monitor production flow in real time,

optimizing material usage to eliminate waste and unnecessary work in
processing inventory. While the implications to this leaner type of
manufacturing might seem obvious, the ability to eliminate wasted
Page 11 of 20
E-guide
movement by workers is aided by IoT devices and can be significant.

In this e-guide Handheld computers and wearables can collect never-before-seen data,
providing managers with insights used to make more informed decisions.
deploy IoT the hard way p.2 Outfitting machines with IoT monitoring devices allows facility managers to
monitor and manage equipment remotely. These monitoring devices can
A year in the life of IoT: From even be configured to send alerts when certain conditions are met to
security instigator to business eliminate machine downtime, increase throughput, conserve energy and
enabler p.6 reduce costs.
The data aggregated from IoT devices during the manufacturing process –
enterprise p.9 including product data, customer sentiment and other third-party syndicated
data – can be used to monitor and enhance product and process quality.
One of the most important functions for an MMP monitoring IoT devices in
transformation p.16
manufacturing is to ensure that all IoT devices remain up and running to
prevent downtime. If an IoT device does go down, someone at the plant or
facility will be notified right away and the IT team or MMP provider’s help
desk must troubleshoot and initiate device replacement workflows
immediately to restore productivity. A trusted MMP partner understands that
downtime is unacceptable and helps identify predictive device failure
behaviors to take preventative measures and maintain productivity.
Page 12 of 20
E-guide
In this e-guide
IoT in the enterprise: Retail
Know your 'IoT rights' -- or The benefits of IoT for retail pay off most when it comes to the optimization
deploy IoT the hard way p.2 of processes, logistics and the customer experience. According to a study
conducted by Oracle, retailers that use RFID tags can expect 99% inventory
A year in the life of IoT: From accuracy, a 50% reduction in out-of-stocks, a 70% reduction in shrinkage
security instigator to business and sales lifts in the 2-7% range.
enabler p.6
As more and more customers opt to buy items online or pick them up from a
Three examples of IoT in the store, RFID tags help keep inventories in check, ensuring items remain in
enterprise p.9 stock and available for customers both online and in stores.
Intelligent retail shelving, or smart shelving, provides digital price labeling

transformation p.16 and an integrated scale that automatically notifies merchandisers of low
stock when shelves get light. These features minimize the number of manual
tasks performed by employees, such as changing out pricing signs and
physically counting inventory.
Increased sales are likely to result from digital marketing efforts that can be
targeted at each individual consumer. Interactive displays will be triggered to
feature a specific item of apparel when a hanger is lifted from a display rail.
Virtual closets will enable shoppers to browse and virtually try on
merchandise related to what they are wearing or what may be available in
other store locations.
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As customers make their way through a store, digital signage (triggered by

In this e-guide facial recognition or other sensor information) will direct them to various
parts of the store based on historical purchases or web browsing history.
deploy IoT the hard way p.2 The retail experience is about to become very personal.
For retail, the value of managing IoT devices with an MMP comes in
establishing workflows that enable the data collected by IoT devices to
enabler p.6 trigger workflow tasks, such as “change screen to show item #123” or “lead
customer to bedding department.” Data is great, but only if it can be utilized
to impact the bottom line. Look for an MMP vendor with not only experience
enterprise p.9 in the retail space, but specifically with experience in tailoring customer
experiences through mobile devices. A vendor experienced with point-of-
sale integrations is also an ideal choice. MMP vendors should also have fluid,
transformation p.16 customizable workflow options that allow stores to tailor their customers’
experiences by location – what works in one region might not work in
another.
IoT and MMP

Deploying IoT devices without a strategy to effectively roll them out and
manage them can become very problematic and frustrating. It is much
harder to understand where deployed devices exist if trying to track them
down in the field.
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Managing IoT and mobility devices share many common needs. Procuring,
In this e-guide provisioning, deploying and managing an IoT device is very similar to a tablet
or phone. It often makes sense for CIOs and mobility managers to turn to an
Know your 'IoT rights' -- or MMP for help implementing intricate and innovative IoT initiatives. All mobile
devices are a part of IoT, after all.

security instigator to business Next article
enabler p.6

enterprise p.9

transformation p.16
Page 15 of 20
E-guide
In this e-guide
Know your 'IoT rights' -- or transformation
Kevin Niblock, President and COO - Software AG
Business leaders acknowledge the important role technology plays in their
growth strategies as customers and competition embrace the age of digital
enabler p.6
transformation. But they are not so clear on how to lay a solid software
foundation to enable this transformation. As devices and platforms become
increasingly connected, companies must move towards the digital world by
enterprise p.9
acclimating their services, products and processes. Enterprises that can
create and execute on one unifying strategy will help their digital
transformation journey.
transformation p.16

Create exceptional customer and employee
experiences
In our device-centric world, employees expect to have the same smart
technologies they use at home at work. Similarly, customers and partners
expect the same accessibility to companies as they have to their friends and
family online. There’s no reason for employees, partners and customers to
lack modern technology that makes their jobs and lives easier; this friction
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must be taken out. When employee, digital customer and end-user

In this e-guide experience is amplified and becomes a focus of business objectives,
enterprises are more likely to increase overall satisfaction and revenue.
Focus on data
security instigator to business Successful enterprises today are fueled by data, and it is important to
enabler p.6 include data analytics in the overall plan rather than creating a separate
strategy. To better understand how ready a digital strategy is and how it will
Three examples of IoT in the be achieved, enterprises should start by taking a look at their data discovery
enterprise p.9 journey. The further a business is down the road of discovering data,
including historical, real-time event data, non-transactional data and IoT, the
Five steps to enterprise digital more apparent it will become that the structure of the architecture is game
transformation p.16 changing.

Create a 21st century architecture
Many organizations do not have an architectural direction to achieve in the
next three to five years. Without a plan, and without knowledge of the
current architecture, digital transformation will be impossible. While
enterprise architecture is drastically different than how it was considered a
decade ago, it is key to how we transform in the future. Understanding the
Page 17 of 20
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organization’s as-is architecture and figuring out where the to-be

In this e-guide architecture needs to go to allow you to transform is critical in that story.

deploy IoT the hard way p.2 Merge physical data into the digital world
A year in the life of IoT: From IoT is continuing to spread as machine connectivity becomes more
security instigator to business omnipresent than ever – even coffee and Slurpee machines are turning to
enabler p.6 IoT, leaving many CIOs trying to figure out how to manage IoT data without
understanding how to properly monetize it. Once organizations have a 21st
Three examples of IoT in the century architecture in place that allows them to quickly build IT systems like
enterprise p.9 microservices and DevOps, organizations will better understand how to
monetize your data.
transformation p.16
Establish a chief digital officer
Do we need a CDO? Can a CIO play the role of a CDO? And if we need both,
where does the CDO fit in? These are questions commonly asked by many
organizations considering establishing a chief digital officer. The CEOs of
the future are coming from the IT side of the business, and conceptually, a
CDO understands the business and technology sides as well. As more
businesses turn digital, the ability to know where and how to disrupt
business, while understanding how technology plays a part in that, is the
evolution of digital transformation right now.
Page 18 of 20
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Digital transformation is a daunting catchphrase that has many executives

In this e-guide spinning. But just like anything else, enterprises can achieve digital
transformation by taking a step-by-step approach. Organizations must
Know your 'IoT rights' -- or develop a plan to span the divide between strategy and execution. And once
they have decided on goals, they should create a direct path to a
consolidated approach for IT and successive execution. This approach will
A year in the life of IoT: From simplify the journey to more efficient organizations and happier customers,
security instigator to business setting enterprises up for continued growth and success.
enabler p.6
Three examples of IoT in the Next article

enterprise p.9

transformation p.16
Page 19 of 20
E-guide
In this e-guide
About IoT Agenda
IoT Agenda covers all aspects of Internet of Things technology and strategy
as it relates to enterprise IT, including the technologies that enhance and
enable internal business processes, and the resulting IoT products
A year in the life of IoT: From themselves -- the "things" that the business produces.
enabler p.6 Our coverage from award-winning editors and leading industry experts
readies businesses looking to deploy monitors in the field, embed sensors to
help them improve products, manage their inventories and supply chains,
and distribute intelligence to improve their work environments and
enterprise p.9
production floors.
Five steps to enterprise digital This is new territory, and IT and business professionals need expert
transformation p.16
assistance to make the leap. IoT Agenda is the leading site focused on the
needs of enterprises grappling with IoT.
For further reading, visit us at

http://InternetofThingsAgenda.com
Images; Fotalia
©2017 TechTarget. No part of this publication may be transmitted or reproduced in any form or by any means
without written permission from the publisher.
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E-guide

About IoT Agenda p.20 • 10 IoT rights to know

• 3 examples of IoT in the enterprise

• 5 steps to enterprise digital transformation

But there is one point of relative certainty: Connectivity matters. In fact,

architects (and IoT customers in general) trying to make informed

About IoT Agenda p.20

1. The right to ubiquitous coverage, even in areas obstructed or

3. The right to persistent safeguards from unauthorized access and

About IoT Agenda p.20

to collect data from, and feed information to, IoT-enabled infrastructure is

Five steps to enterprise digital

About IoT Agenda p.20

The ability to monitor patients remotely is perhaps the biggest advantage of

So, how do healthcare enterprises work through the complexities of

platform provider that has experience working through the complexities of

IoT in the enterprise: Manufacturing

Factories utilize IoT devices to monitor production flow in real time,

movement by workers is aided by IoT devices and can be significant.

Intelligent retail shelving, or smart shelving, provides digital price labeling

As customers make their way through a store, digital signage (triggered by

IoT and MMP

A year in the life of IoT: From

Three examples of IoT in the

Five steps to enterprise digital

About IoT Agenda p.20

About IoT Agenda p.20

must be taken out. When employee, digital customer and end-user

About IoT Agenda p.20

organization’s as-is architecture and figuring out where the to-be

Know your 'IoT rights' -- or

Digital transformation is a daunting catchphrase that has many executives

Three examples of IoT in the Next article

Five steps to enterprise digital

About IoT Agenda p.20

About IoT Agenda p.20

For further reading, visit us at

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