Upgrading PlantTriage

to a new version
(Major or Minor)

Planning the Upgrade

• Review our latest hardware recommendations to make sure your hardware complies; this might be a
good time to take care of updating your hardware platform.
• Check your disk space on the drive that holds Logger and Archive folders. If upgrading from a
version prior to version 12 more available disk space is required for saving assessment history.
An extra 0.23 Mbyte per day per loop is required. For example, to save
assessment history for 730 days (2 years) for 1000 loops PlantTriage 12
will require an extra 168 Gbytes of disk space (730 * 1000 * 0.23 Mbyte).
• New steps needed for version 13.4 and later, see Post Install Items below!

Pre-install items

• Mandatory for pre-v12 upgrades! If upgrading to v18 from any version prior to v12 perform a full
backup before doing the upgrade.
In the Engineering Interface, choose Tools, Administrator, Backup tab
Select: Full backup (4 zip files).
You may wish to start the backup the night before you intend to update the system. Depending
on your system size this might take some time.

• In the Engineering Interface, choose Tools, Administrator, Services tab.

• Stop all Services, uncheck the box “Services start automatically after reboot”.
• Make sure you know the User and Password for the account that the PlantTriage services are
running under, this information will be needed during the final step of the install.
• Windows Server operating system requirements for v18 PlantTriage:
Before starting the installation of any part of the PlantTriage software (upgrade or new); use
Server Manager to make sure the following have been added:
Features
.NET 3.5 Framework,
.NET 4.5 Framework,
ASP.NET 4.5.
Roles
Application Development (ASP.NET 4.5, ISAPI Extensions, ISAPI Filters, .NET
Extensibility 4.5)
*Optional: If you wish to use Windows Authentication features the “Windows
Authentication” server role must also be installed.

Installing the new software

Install the new software by inserting the new DVD, or extract the files from your download ISO and run
the setup.exe. Then follow instructions on setup screen, rebooting as needed.

Post-install items

1. After the final reboot, open the engineering interface if a hardware USB key is in use a window opens
advising that the historian must be licensed. The window shows the PlantTriage serial number and
the historian license code. If there is no hardware USB key the next steps take the user through the
PlantTriage software licensing process; when complete then the historian license process will appear.
2. Use the “Copy serial number & code" button. This copies the serial number and license code to the
clipboard. Paste these items to an email, and send it to ExperTune.Licenses@metso.com

Metso
20965 Crossroads Circle|Waukesha, WI 53186 USA Phone: +1 262 369 7711
www.metso.com

©2018 Metso Minerals Industries, Inc.

 Upgrading PlantTriage
to a new version
(Major or Minor)

3. Upon receiving a reply email from Metso containing the historian license key, copy and paste the key
code into the license key box on the PlantTriage server. (You may need to open the engineering
interface again)
4. Then click the "Accept key" button; the historian is now licensed to run.
5. Go into the PlantTriage Administrator window via Tools, Administrator.
6. Click on the Versions tab. Click the Upgrade database button and follow the instructions. You may
need to run the procedure more than once.
7. If the original system being upgraded is a pre, version 12 system, you will need to enter an
Assessment History Directory. This is on the Directories tab of the Administrator window. It
defines the directory where PlantTriage assessment history is to be stored.

When you enter a directory PlantTriage automatically checks sufficient disk space is available on
the disk drive you have specified. If there is insufficient disk space available you will get an error
message.

If you get this message, you will need to either:

• Change the directory to a different disk drive where there is sufficient available disk space.
• Use the archived data tab to reduce the number of days Assessment data is kept.
8. Click the Services tab and start the Logger, then the Assessor service.
9. If desired, check the box “Services start automatically after reboot”.
10. Close Administrator window and your new version is ready for use.

If you need further assistance, contact Metso Technical Support:

Tel: +1 262 369 7711
Email: Expertune.support@Metso.com

Metso
20965 Crossroads Circle|Waukesha, WI 53186 USA Phone: +1 262 369 7711
www.metso.com

©2018 Metso Minerals Industries, Inc.