Taylor DelTufo 

Cell  Phone: (401)714-8598 

E-mail Address: deltufo.taylor@gmail.com
Professional Profile 
Experienced customer services specialist with extensive administrative experience. Comfortable working in high stress 
workplace. Strong interpersonal skills with both clients and co-workers. Innovative problem solver. ​Comfortable working both 
independently or as a team member. Willing to accept new challenges and responsibilities with ease.  
Professional Experience 
Day One RI, Providence, RI 
Volunteer Coordinator August 2018-Present 
● Recruit, train, and coordinate all volunteers and interns 
● Assist in recruiting, screening and training of Helpline Advocates 
● Provide information and host workshops at Day One and community events 
● Cultivate partnerships and relationships with local businesses and organizations 
● Member of the Helpline Advocate network, providing in-person support, resources and safety planning to victims of 
sexual assault, domestic violence, and hate crimes 
 
A Finished Window, Cranston, RI 
Administrative Assistant, December 2017-August 2018 
● Created marketing material 
● Assisted in organization of day to day operations 
● Used industry-specific software to create quotes, invoices, and order product 
 
Real Body Strength LLC, North Kingstown, RI 
Personal Trainer & Office Manager, April 2015-June 2017 
● Outlined client goals and developing individualized programs and nutritional outlines 
● Worked with clients one on one as well as in a group setting  
● Managed social media accounts/ created social media content to target potential clients 
 
Certified Restoration Drycleaning Network, Warwick, RI 
Administrative assistant, May 2014-August 2018 
● Organized and prepared high volumes of restored textiles for delivery  
● Interacted with customers both over the phone and in person on a daily basis  
● Scheduled pick up, delivery, and various other meeting dates with clients  
● Billing and managing company accounts 
  
Volunteer Experience 
● Day One RI-Advocate for Victims of Sexual Assault and Domestic Violence 
● Operation Stand Down RI-Renovating veteran housing, fundraising efforts through Real Body Strength LLC 
● Sub-coordinator of the Day One 5k to End Sexual Violence- 2018 
Education 
● University of Rhode Island, Kingston, RI 
Bachelor of Arts, Psychology  
Dean’s List, GPA: 3.58 
May 2019 
● Community College Of Rhode Island, Warwick, RI 
May 2017 
Associates of Arts, General Studies 
Skills 
● Proficient in Quickbooks, Microsoft Office, and various computer programs 
● Certified Advocate for Victims of Crime 
● CPR Certified 
● Social media development and engagement strategies