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Contents
4 CDR Console...............................................................................................................................4-1
4.1 Quick Start......................................................................................................................................................4-2
4.1.1 iGWB Client..........................................................................................................................................4-2
4.1.2 GUI of the CDR Console......................................................................................................................4-3
4.1.3 Introduction to the iGateway Bill Help.................................................................................................4-6
4.2 Basic Operations.............................................................................................................................................4-9
4.2.1 Starting the iGWB Service....................................................................................................................4-9
4.2.2 Logging in to the CDR Console..........................................................................................................4-10
4.2.3 Locking CDR Console........................................................................................................................4-11
4.2.4 Logging out of the CDR Console........................................................................................................4-12
4.2.5 Customizing the Layout......................................................................................................................4-12
4.2.6 Exiting the CDR Console....................................................................................................................4-13
4.3 Managing Offices.........................................................................................................................................4-14
4.3.1 Adding an Office.................................................................................................................................4-14
4.3.2 Modifying an Office............................................................................................................................4-16
4.3.3 Deleting an Office...............................................................................................................................4-16
4.4 Managing Operators.....................................................................................................................................4-17
4.4.1 Adding an Operator.............................................................................................................................4-18
4.4.2 Deleting an Operator...........................................................................................................................4-19
4.4.3 Modifying an Operator........................................................................................................................4-20
4.4.4 Querying an Operator..........................................................................................................................4-21
4.4.5 Setting Authority.................................................................................................................................4-23
4.4.6 Setting Operation Time Range............................................................................................................4-24
4.4.7 Saving Operator Information..............................................................................................................4-25
4.4.8 Printing Operator Information.............................................................................................................4-26
4.4.9 Disconnecting an Operator..................................................................................................................4-27
4.5 Managing CDRs...........................................................................................................................................4-28
4.5.1 Browsing CDRs by Type.....................................................................................................................4-28
4.5.2 Browsing CDRs by Format.................................................................................................................4-31
4.5.3 Browsing CDRs by Multiple Conditions............................................................................................4-33
4.5.4 Saving CDR Information....................................................................................................................4-34
4.5.5 Printing a CDR....................................................................................................................................4-35
Figures
Tables
Table 4-3 A comparison between the online help and the user manual...............................................................4-8
4 CDR Console
Title Description
Function The CDR console is the Through this console, Through this console,
key console of the you can: you can:
iGWB. Query the system Modify and maintain
Through this console, debugging messages the igwb.ini file of the
you can: Query protocol trace iGWB
CDR query and browse messages Compare system
Alarm mask Query workflow trace parameters of different
messages offices remotely.
Auxiliary upgrade
Set debug color It makes it easier for
system performance you to operate and
monitoring List/Set Mask Level maintain the iGWB.
log management This helps monitor the
user management iGWB in real time.
Manual switchover
Access 1 Double-click Double-click Double-click
Frame.exe in Bin debugws.exe in Bin ParaCfg.exe in Bin
under the installation under the installation under the installation
folder of the iGWB folder of the iGWB folder of the iGWB
client. client. client.
Access 2 Select Start > On the CDR console, Select Start >
Programs > iGateway select Operation> programs > iGateway
Bill V300 Client > Debug, or click the Bill V300 Client >
iGWB Client. shortcut button in the Parameter
toolbar. Configuration.
6 1
4 2
Main window
The main window contains all elements of the CDR console interface, including the title,
menu bar, toolbar, navigation tree, and status bar.
Sub-window
The sub-window is displayed after you select a menu or click a shortcut icon, to implement
the specific function.
Status bar
The status bar shows the following information:
The IP address of the server
Navigation tree
The navigation tree is composed of tabs, each of which contains the information of an access
point. It displays the CDR storage mode in the server. See Figure 4-2.
Under Original Bill, the CDRs are displayed by date. The corresponding CDR file is
*.bil.
Under Final Bill, the bill types (also called channel) supported by the system are
displayed. Under each channel node, the final bills are displayed by date. The
corresponding CDR file is *.dat. The channels are determined by the format library.
Channel
Date
For the MSOFTX3000, the channels include “normal”, “hotbilling”, “IMEI” and "VGCS".
The bill formats include:
normal: CDR
hotbilling: hotbilling bill
IMEI: CheckIMEI bill
VGCG: Group Call CDR
The final bill channel is determined by the distribution type selected by the user while installing the
server.
Toolbar
The toolbar provides shortcuts to the frequently performed operations. On the toolbar, the
shortcut icons vary with the current mode. Table 4-1 lists the shortcut icons on the toolbar.
Logout To log out the current user and end the current
operation.
Lock System To lock the CDR console when it is not used.
Menu bar
The CDR console provides the following main menus according to the menu functions:
System, View, Operation, Security, Window and Help. The menus of CDR console are
dynamic, and different operation menu options are provided in different modes. For example,
if the Client is in state query mode, you will see the State Query menu item. Table 4-2 lists
all the menus on the main window of the CDR console.
System Relogin To log out the current user and log in as another user.
Logout To log out the current user and end the current operation.
Lock System To lock the CDR console when it is not used. The
shortcut key is F12.
Office To set the offices managed by the CDR console.
Management
System Customize To set the auto-lock period and response timeout period.
Exit To quit the CDR console.
View Navigation tree To show or hide the navigation tree. The shortcut key is
F2.
Toolbar To show or hide the toolbar.
Status Bar To show or hide the status bar.
Refresh To refresh the navigation tree and display new CDR
files. The shortcut key is F5.
Operation Debug To enter the system debugging mode.
State Query To enter the state query mode.
Switch To manually switch over the active and standby iGWB
servers.
Upgrade To execute auxiliary upgrade of the system.
Reset igwb To restart the iGWB server.
Trigger File To convert the temporary CDR files in the temp
Closing directory on the back save disk into the CDR files under
the Final bill directory.
Security Operator To enter the operator management mode.
Management
Log Browse To view the operation logs and system logs.
Alarm Mask To mask some or all of the alarm messages of the iGWB
system.
Window Cascade To cascade all windows.
Tile To tile all windows.
Arrange Icons To arrange all window icons.
Close All To close all windows.
Current Windows To display all the open windows. You can switch
between windows.
Help Help Topics To open the help.
About iGWB To display the version of the CDR console.
through which you input information into the system, which contains no menu items in
general.
Table 1.1 A comparison between the online help and the user manual
iGWB Help iGWB user manual
Prerequisites
The iGWB server is installed and the parameters in the igwb.ini file are correctly configured.
Operation Procedure
No. Operation Description
1 On the iGWB server, select Start > Programs > iGateway Bill V300 Server >
Start iGateway Bill.
2 On the lower-right corner of the desktop, the bulb icon is on in the taskbar of
desktop. Now, the iGWB server is running normally.
Only if the iGWB Server works well, the iGWB Client can connect with it.
Prerequisites
The iGWB server process is running, and the bulb icon is on in the status area.
No conflicts occur among ports.
Operation Procedure
No. Operation Description
1 Double-click Frame.exe in the Bin directory under the installation directory of the
iGWB Client, or select Start > Programs > iGateway Bill V300 Client >iGWB
Client. Then the Login dialog box is displayed.
2 In the Login dialog box, enter the correct user name, password, and set the office to
be managed. Then click OK. If the login is successful, the main interface of the
CDR console is displayed.
Parameter Description
Parameter Description Example
The default user name is admin, and the default password is empty. Please change the admin
password at the first login.
Before logging in to the client, you need to set the office. For details, refer to 4.3 Managing Offices
Prerequisites
You have logged in to an office through the CDR console as admin or a normal operator.
Operation Procedure
No. Operation Description
1 On the CDR console, select System > Lock System or click on the toolbar (or
press F12).
The Lock System dialog box is displayed.
2 To return to the console, enter your password in the Lock System dialog box, and
then click OK.
To log in to the system again, click Relogin in the Lock System dialog box. In the
dialog box that pops up, click OK to confirm your operation.
Prerequisites
You have logged in to an office through the CDR console as admin or a normal operator.
Operation Procedure
No. Operation Description
1 On the CDR console, select System > Log Out or click on the toolbar. Then the
system asks you to confirm.
2 After you confirm your operation, the system closes all windows of the CDR
console.
Prerequisites
You have logged in to an office through the CDR console as admin or a normal operator.
Operation Procedure
No. Operation Description
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator.
Operation Procedure
No. Operation Description
1 On the CDR console, select System > Exit. A dialog box is displayed, prompting
you to confirm your operation.
2 Click Yes to close the CDR console.
Function Description
This part introduces the following contents:
Adding an Office
Modifying an Office
Deleting an Office
You must set an office when you run the client for the first time. Otherwise, the client cannot
connect with the iGWB server. Specifically, when the User Login dialog box is displayed On
the CDR console, click Office Management to set the office in the Office Management
dialog box before you log in.
Task Description
This task aims to add an office maintained by the CDR console.
Prerequisites
The iGWB server is started. The bulb on the status bar is on.
Ports do not conflict.
You have logged in to the office through the CDR console as admin or a normal
operator.
Operation Procedure
No. Operation description
1 Obtain the IP address of the office to be added, that is, the IP address used by the
iGWB server to connect with the iGWB client (or the NMS).
Define the office name.
2
On the CDR console, select System > Office Management or click on the
toolbar to display the Office Management dialog box.
3 Enter the following parameters:
office name
IP address
office type
4 Click Set, and then the office information will be listed in the list box. After
confirmation, click Save to add the office.
Parameter Description
Parameter Description Example
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator.
Operation Procedure
No. Operation Description
1
On the CDR console, select System > Office Management or click on the
toolbar to display the Office Management dialog box.
2 Select the office to be modified in the list box and enter the new office information
in the dialog box.
3 Click Set, and then the new office information is listed in the list box. After
confirmation, click Save to modify the office information.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator.
Operation Procedure
No. Operation Description
Function Description
This section introduces the following contents:
Adding an Operator
Deleting an Operator
Modifying an Operator
Querying an Operator
Setting Authority
Setting Operation Time Range
Saving Operator Information
Printing Operator Information
Disconnecting an Operator
When you add, delete, or change an operator, the iGWB automatically creates the alarms related to the
update of the user information.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator who
has the authority to manage operators.
Operation Procedure
No. Operation Description
Parameter Description
Parameter Description Example
In Name, Description, and Region, you can enter letters, numbers, underlines or their combinations.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator
who has the authority to manage operators.
Operation Procedure
No. Operation Description
Prerequisites
You have logged in to the office through the CDR console as admin or a normal
operator.
admin and normal operators who have the authority to manage operators can modify the
information of themselves and other normal operators.
Normal operators without access to operator management can only modify their own
operator information.
Operation Procedure
No. Operation Description
2 Select the operator to be modified in the list. Select User > Modify or click in
the Operator Management window to display the Modify Operator Property
dialog box.
3 User admin can modify all fields except Name and Sessions.
An operator can modify all fields except Name.
After you finish, click OK.
You cannot modify the operator name and sessions number of admin.
Normal operators cannot modify their own names, sessions, and password expiry.
You cannot modify the operator name of a normal operator.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator
who has the authority to manage operators.
Operation Procedure
No. Operation Description
During the query, the system queries the operators in the operator list according to the query conditions.
If no operator is found, the system prompts “no query result”.
Parameter description
Parameter Description Example
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator
who has the authority to manage operators.
Operation Procedure
No. Operation Description
2 Select User > Set Authority Group, or click in the Operator Management
window.
The Set Command Group Authority dialog box is displayed.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator
who has the authority to manage operators.
Operation Procedure
No. Operation Description
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator
who has the authority to manage operators.
Operation Procedure
No. Operation Description
3 Select the information you want to save, and select the path. Click OK.
Select Save all operators: Save the information of all operators listed in the
Operator Management window.
Select Only save selected operators: Save the information of selected operators
listed in the Operator Management window.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator
who has the authority to manage operators.
Operation Procedure
No. Operation Description
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator
who has the authority to manage operators.
Operation Procedure
No. Operation Description
Function Description
This section introduces the following contents:
Browsing CDRs by Type
Browsing CDRs by Format
Browsing CDRs by Multiple Conditions
Saving CDR Information
Printing a CDR
Outputting a Final CDR Manually
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator
who has the authority to browse and query CDRs.
Operation Procedure
No. Operation Description
1 Double-click a date under Original Bill of the navigation tree in the left pane.
The Original Bill window is displayed.
2 Right-click the sub-window and you will see the following options on the shortcut
menu:
Select Refresh to obtain the latest CDRs from the iGWB server.
Select Up to open the upper directory list.
Select Back to open the previous directory.
Select Bill Query to query the CDRs by format.
Select Bill Browse to display the content of a selected CDR.
Select Backup CDR to back up the selected CDRs on the iGWB server.
Select Del CDR to delete the selected CDRs. However, the CDRs in the current-
date directory cannot be deleted (Generally, the CDRs are deleted on the server.)
Select Find to set the specified query conditions to find the CDRs, such as name,
type or size.
3 Select Bill Browse or click a CDR file
The Choose Bill Format for File Browsing dialog box to display.
If the bills are displayed on more than one page, right-click the current page and
select Next page/Previous page or click and to view other pages. In
addition, you can enter the page number you want to browse in the
box, and then click . The system will directly jump to this page. Each page
displays 50 records.
4
Click to save the queried bills.
The bill detailed information varies with the CDR types. Click OK to close the
dialog box.
The operation procedure introduces how to browse the original CDR only. You can browse the final
CDR in the similar way.
Prerequisites
You have logged in to the CDR console as admin or a user who has access to browse CDRs.
Operation Procedure
No. Operation description
1 On the CDR console, double-click a date under Original Bill of the navigation tree
in the left pane to display the Original Bill window.
2 Right-click the bill list window and select Bill Query. The Choosing Bill Format
dialog box is displayed.
4 The query conditions displayed will vary with the CDR formats. Set the query
conditions, and click OK to display the Bill Query window.
If the bills are displayed on more than one page, right-click the current page and
select Next page/Previous page or click and to view other pages. In
addition, you can enter the page number you want to browse in the
box, and then click . The system will directly jump to this page. Each page
displays 50 records.
The operation procedure introduces how to browse the original CDR only. You can browse the final
CDR in the similar way.
Prerequisites
You have logged in to the CDR console as admin or a user who has access to browse
CDRs.
Only CDRs in the CDR list can be browsed.
Operation Procedure
No. Operation Description
1 On the CDR console, double-click a date under Original Bill of the navigation tree
in the left pane to display the Original Bill window.
2 Right-click the CDR list window and select Find.
The Find dialog box is displayed.
The example only describes the operations against CDRs. The operations against final bills are similar.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator
who has the authority to browse and query CDRs.
Operation Procedure
No. Operation Description
3 Select Save bills of the current page or Only save selected bills as required. Enter
the name and the path of the destination file, or select an existing path by clicking
Browse. Click OK to save the CDRs
Prerequisites
You have logged in to the office through the CDR console as admin or a normal
operator who has the authority to browse and query CDRs.
The printer that connects to the client is operational.
Operation Procedure
No. Operation Description
Select Bill Info > Print Preview to preview the CDRs before printing. Select Bill Info > Print Setting
to set the font of the CDRs to be printed.
In general, temporary bill files on the front save disk are output automatically to the back save
disk according to the file size and output interval parameters set in the igwb.ini file.
Therefore, manual outputting of bill files is only performed to check whether final bill files
are output successfully.
Prerequisites
You have logged in to the CDR console as admin or a normal operator who has the manual
switch authority.
Operation Procedure
No. Operation Description
Parameter Description
Parameter Description
Parameter Description
Function Description
This part introduces the following contents:
Querying System Performance Status
Setting State Query Properties
Clearing State Information
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator who
has the state query authority.
Operation Procedure
No. Operation Description
1 On the CDR console, select Operation > State Query. The State Query dialog box is
displayed, and the State Query menu is added to the menu bar of the CDR console.
2 The state information for the current server is displayed in the State Query dialog
box.
3 Double-click a record.
the State Detailed Information dialog box is displayed. You can see all the detailed
information in real time.
Parameter Description
Parameter Description
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator.
Operation Procedure
No. Operation Description
1 On the CDR console, select Operation > State Query. The State Query dialog
box is displayed, and the State Query menu is added to the menu bar of the CDR
console.
2 Choose State > Setting Properties or click in the State Query dialog box.
The Setting Prosperities dialog box is displayed.
3 Set the two parameters (Save Status and Time Span) as required, and click OK.
Parameter Description
Parameter Description Example
Save Status It means whether to save the state information in the State Open
Query window to the StatsInfo.txt file under the installation
directory of the Client. Select Open to save the information.
Otherwise, select Close.
Time Span It refers to the interval when the server state information is 5
refreshed. The time span ranges from 0 second to 600
seconds.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator who
has the state query authority.
Operation Procedure
No. Operation Description
1 On the CDR console, select Operation > State Query. The State Query dialog
box is displayed, and the State Query menu is added to the menu bar of the CDR
console.
2 Select State Query > Clear, or click in the State Query dialog box. The
displayed status information is then cleared.
Function Description
This part introduces the following contents:
Browsing Logs
Saving Logs
Clearing Logs
Printing Logs
Prerequisites
You have logged in as the administrator or an operator authorized to browse logs.
You have logged in to the office through the CDR console as admin or a normal operator
who has the authority to browse logs.
Only admin can browse the system logs and the operation logs of all the operators.
The normal operators with log browsing authority can browse their own operation logs,
but they cannot browse the system logs.
Operation Procedure
No. Operation Description
1 On the CDR console, select Security > Log Browse to display the LogView
window. The Log menu is added to the menu bar of the CDR console.
2 Select Log > Browse Log or click in the LogView window.
The Set Log Browse Property dialog box is displayed.
3 Enter the log browse conditions. Select the user name and log type, and set the start
time and end time for log browsing. Then, click OK.
The logs meeting the conditions are displayed in the LogView window.
4 Double-click a log entry, or select it and press Enter, to view the detailed
information of it.
5 In the Detailed Information of Log window, click Next to view the next log entry,
and click Previous to view the previous log entry.
User name The object that generates logs. Its drop-down list All users
includes All users and each user created. All users
refer to all created users. If you log in as
administrator, you can select a created user or All
users; if you log in as an operator, your own user
name is selected by default.
LogType Including system log and operation log. A system Operation Log
log records the running process of software
modules. An operation log records the operations of
users.
Start/End Start time/End time indicates the time range in Start: 2006-08-02 20:
which a log is created. 33: 5
End: 2006-08-12 20:
33: 5
User name For an operation log, the actual user name is admin
displayed.
For a system log, - is displayed.
Date The date when the operation is performed. 2006-08-0312: 52: 55
Operation The IP address of the iGWB server that sends the 10.70.141.182
Place operation command.
Log Source For an operation log, - is displayed. -
For a system log, the module ID is displayed.
Operation The operations performed by the user, which are For a system log, the
Command recorded by the program. Only an operation log command is -.
has an operation command; a system has not. For an operation log,
the command is the
actual operation, such
as LGI.
Command Including the position (office) where the command Operator log in.
Detail is executed and the command string.
Operation Command execution result. SUC means success. SUC
Result FAIL means failure.
LogType SYS refers to system log. OPER refers to OPER
operation log.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal
operator who has the authority to browse logs.
Only admin can save the system logs and the operation logs for all operators.
The normal operators with log browse authority can save their own operation logs only.
Operation Procedure
No. Operation Description
2 Select Log > Save to File, or click on the toolbar in the LogView window. The
Save Log Information dialog box is displayed
3 Select Save All Log Record or Only Save Selected Log Record as required. Enter
the destination file name to save the log records, or select an existing path by
clicking Browse. Click OK to save the log records
Parameter Description
Parameter Description Example
The iGWB system creates the log files everyday. The logs created are saved in the D: \other\log
directory of the iGWB server.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal
operator who has the authority to browse logs.
Only admin can clear the system logs and the operation logs for all operators.
The normal operators with log operation authority can only clear their own operation
logs but cannot clear the system logs.
Operation Procedure
No. Operation Description
1 On the CDR console, select Security > Log Browse to display the LogView
window. The Log menu is then added to the menu bar of the CDR console.
2 Select Log > Clear or click in the LogView window to clear all log records in
the LogView window.
Prerequisites
The admin user can print the system logs and the operation logs for all operators.
The operators with log operation authority can only print their own operation logs but
cannot print the system logs.
Operation Procedure
No. Operation Description
1 On the CDR console, select Security > Log Browse to display the LogView
window. The Log menu is then added to the menu bar of the CDR console.
2 Select Log > Print or click in the LogView window.
The Print dialog box is displayed.
3 Set the print parameters as required and click OK to print the logs.
Entry On the CDR console, click System > System Customize to display the
System Customize dialog box.
System
Customize
Interface
Function Description
This part introduces the following contents:
Customizing Timeout Setting
Customizing Lock Time
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator.
Operation Procedure
No. Operation Description
1 On the CDR console, click System > System Customize to display the System
Customize dialog box.
2 Select the checkbox before Timeout Setting (20 – 600s). The default value is 80s.
Enter the time value, and then click OK.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator.
Operation Procedure
No. Operation Description
1 On the CDR console, click System > System Customize to display the System
Customize dialog box.
2 Set the idle time (in minutes) before the system is locked and click OK.
The default value is 20 minutes.
The value ranges from 0 to 1440 minutes. If it is set to 0, the system will never be
locked.
Prerequisites
You have logged in to the office through the CDR console as admin or a normal operator who
has the authority to mask alarms.
Operation Procedure
No. Operation Description
1 On the CDR console, select Security > Alarm Mask. The Alarm mask dialog box
is displayed.
2 Select the alarm messages to be masked, and then click OK. You can also select all
of the alarm messages by selecting the All alarm checkbox on the top.
3 A prompt box pops up, indicating success. Click OK to finish this operation.
Task Description
This task does not upgrade the server software. It makes preparations for upgrade. For details,
see Table 4-4.
After auxiliary upgrade, the Start auxiliary Switch over the Before manual
iGWB stops receiving upgrade. iGWB switchover.
CDRs. manually or Before the iGWB is
Also, the iGWB will speed reset the iGWB. restarted.
up the processing of received
CDRs.
Prerequisites
You have logged in to the CDR console as admin.
Operation Procedure
No. Operation Description
Prerequisites
You have logged in to the CDR console as admin or a user who has access to manual
switchover.
Operation Procedure
No. Operation Description
Prerequisites
You have logged in to the CDR console as admin or a user who has access to manual
switchover.
Operation Procedure
No. Operation Description