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Operation and
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Student Guide
fcs-21020-REF
FCS-21020-REF
August, 2009
Appropriate service methods and proper repair procedures are essential for the safe, reliable operation of all motor vehicles,
as well as the personal safety of the individual doing the work. This manual provides general directions for accomplishing
service and repair work with tested, effective techniques. Following them will help assure reliability.
There are numerous variations in procedures, techniques, tools and parts for servicing vehicles, as well as in the skill of the
individual doing the work. This manual cannot possibly anticipate all such variations and provide advice or cautions as to each.
Accordingly, anyone who departs from instructions provided in this manual must first establish that he compromises neither
his personal safety nor the vehicle integrity by his choice of methods, tools or parts.
As you read through the procedures, you will come across NOTES, CAUTIONS, and WARNINGS. Each one is there for a
specific purpose. NOTES give you added information that will help you to complete a particular procedure. CAUTIONS are
given to prevent you from making an error that could damage the vehicle. WARNINGS remind you to be especially careful
in those areas where carelessness can cause personal injury. The following list contains some general WARNINGS that you
should follow when you work on a vehicle.
Always wear safety glasses for eye protection. To help prevent serious burns, avoid contact with hot
metal parts such as the radiator, exhaust manifold, tail
Use safety stands whenever a procedure requires you pipe, catalytic converter and muffler.
to be under the vehicle.
Do not smoke while working on the vehicle.
Be sure that the ignition switch is always in the OFF
position, unless otherwise required by the procedure. To help avoid injury, always remove rings, watches,
loose hanging jewelry, and loose clothing before begin-
Set the parking brake when working on the vehicle. If you ning to work on a vehicle. Tie long hair securely behind
have an automatic transmission, set it in PARK unless your head.
instructed otherwise for a specific service operation. If
you have a manual transmission it should be in REVERSE Keep hands and other objects clear of the radiator fan
(engine OFF) or NEUTRAL (engine ON) unless instructed blades. Electric cooling fans can start to operate at any
otherwise for a specific service operation. time by an increase in underhood temperatures, even
though the ignition is in the OFF position. Therefore,
Operate the engine only in a well-ventilated area to avoid care should be taken to ensure that the electric cooling
the danger of carbon monoxide. fan is completely disconnected when working under the
Keep yourself and your clothing away from moving parts hood.
when the engine is running, especially the fan and belts.
The recommendations and suggestions contained in this manual are made to assist the dealer in improving his dealership parts
and/or service department operations. These recommendations and suggestions do not supersede or override the provisions of
the Warranty and Policy Manual, and in any cases where there may be a conflict, the provisions of the Warranty and Policy Manual
shall govern.
The descriptions, testing procedures, and specifications in this handbook were in effect at the time the handbook was
approved for printing. Ford Motor Company reserves the right to discontinue models at any time, or change specifications,
design, or testing procedures without notice and without incurring obligation. Any reference to brand names in this manual
is intended merely as an example of the types of tools, lubricants, materials, etc. recommended for use. Equivalents, if
available, may be used. The right is reserved to make changes at any time without notice.
DANGER: Exposure to potentially hazardous components may occur if dusts are created during repair of friction compo-
nents, such as brake pads and clutch discs. Exposure to excessive amounts of dust may be a potential cancer and lung disease
hazard. Exposure may also cause irritation to skin, eyes, and respiratory tract, may cause allergic reactions, and/or may lead to other
chronic health effects.
Do not breathe dust. Do not use compressed air to blow dust from storage containers or friction components. A high-efficiency
(HEPA) vacuum cleaner should be used carefully to remove dust. Adherent dust should be removed with a damp rag.
If inhaled, remove to fresh air. If irritation persists, seek medical attention or advice.
If dust gets in eyes, irrigate under eyelids with water for 15 minutes and seek medical attention.
Augustl, 2009
CUSTOMER EXPECTATIONS
M
Customer Expectations: Service
1. Make it convenient to have my vehicle 5. Provide me with a clear and thorough
serviced at your dealership. explanation of the service performed.
2. The Service Advisor should demonstrate 6. Call me within a reasonable amount of
a genuine concern for my service needs. time after my service visit to ensure that
I'm completely satisfied.
3. Fix it right the first time, on time.
4. Complete servicing my vehicle in a 7. Be responsive to questions or concerns
that I bring to your attention.
timely and professional manner.
Expectation #3
“Fix It Right the First Time, on Time.”
Both service advisors and technicians are important players when it comes to Expectation #3.
Why
Customers tell us “Fixing It Right the First Time, on Time” is one of the reasons they would
decide to return to a dealer to buy a vehicle and get their vehicles serviced.
Technician Training
It is our goal to help the technician acquire all of the skills and knowledge necessary to
“Fix it Right the First Time, on Time.” We refer to this as “competency.”
Technician’s Role
Acquire the skills and knowledge for competency in your specialty via:
STST New Model
— Web-Based — Web-Based
— Instructor Led — Instructor Led
The Benefits
The successful implementation of expectations means:
— Satisfied customers
— Repeat vehicle sales
— Repeat service sales
— Recognition that Ford and Lincoln/Mercury technicians are “the Best in the Business”
HYBRID VEHICLE OPERATION AND DIAGNOSIS TABLE OF CONTENTS
Contents
STUDENT INTRODUCTION
Course Description .................................................................................................... Intro - 2
Worksheets ............................................................................................................... Intro - 2
Course Requirements ................................................................................................ Intro - 3
Course Objectives ..................................................................................................... Intro - 3
Course Agenda .......................................................................................................... Intro - 3
Electric Vehicle Background ...................................................................................... Intro - 4
LESSON ONE
Prerequisite Review ........................................................................................................ 1 - 2
High Voltage Safety ........................................................................................................ 1 - 8
Battery System Warnings ................................................................................................ 1 - 9
High Voltage Hazards ................................................................................................... 1 - 10
Electrical Accidents ....................................................................................................... 1 - 11
Driver Response to Accident ....................................................................................... 1 - 11
Accident Prevention ...................................................................................................... 1 - 12
First Aid Procedures ..................................................................................................... 1 - 17
Fire Prevention ............................................................................................................. 1 - 18
Emergency Responder Guides ..................................................................................... 1 - 21
Workstation 1 Escape/Mariner Hybrid Component Location and Function ..................... 1 - 24
Workstation 2 Fusion/Milan Hybrid Component Location and Functionn ........................ 1 - 25
Workstation 3 High Voltage Safety Quiz ....................................................................... 1 - 26
Workstation 4 Escape/Mariner Hybrid Brake Service ................................................... 1 - 30
Workstation 5 Fusion/Milan Hybrid High Voltage Service .............................................. 1 - 32
Workstation 6 Hybrid Diagnostic Procedures (Part 1) ................................................... 1 - 34
Workstation 6 Hybrid Diagnostic Procedures (Part 2) ................................................... 1 - 36
LESSON TWO
Demonstration Hybrid Vehicle Diagnostics ..................................................................... 2 - 2
Workstation 1 IDS Hybrid Diagnosis (Part 1)) ................................................................. 2 - 6
Workstation 1 Hybrid Diagnostic Procedures (Part 2) ..................................................... 2 - 7
Workstation 2 Fusion/Milan Diagnostic Procedures ........................................................ 2 - 9
Workstation 3 Hybrid Diagnostic Procedures (Part 1) ................................................... 2 - 10
Workstation 3 Hybrid Diagnostic Procedures (Part 2) ................................................... 2 - 12
Hybrid Acronyms and Terms ......................................................................... Acornym - 1
Appendix: 2010 Fusion/Milan Emergency Response Guide ........................ Append - 1
INTRODUCTION
Course Description
This is the only instructor-led course in the Hybrid Vehicle curriculum. It is a two-day course facilitated by an
instructor. This course is designed to provide hands-on opportunities for technicians to learn and improve their skills
using tools and equipment, and to apply knowledge learned in the 30N26W1 Hybrid Vehicle Components and
Operation web-based training course. Each day, you will have multiple opportunities to practice selected skills.
The results of your work are recorded on worksheets.
Worksheets
All classroom and hands-on activities are guided by worksheets. When you are assigned to a workstation, you will
be given an appropriate amount of time to complete the tasks and questions required by the worksheet for that
workstation. Upon completion of the workstation, you will move to another workstation and complete another
worksheet until all worksheets for the activity are complete.
Course Requirements
Each technician attending this course will be required to pass a combination of hands-on and written evaluations.
These will be administered on the afternoon of the 2nd day.
z The hands-on evaluation is a pass/fail type. It will be conducted with exercises in hybrid vehicle performance
diagnosis, and will cover:
– hybrid performance system diagnosis
– service publication navigation
– selected special tool usage
In order to pass the course, you must demonstrate mastery of the skills covered at the evaluated hands-on exercise
AND you must answer at least 80% of the written post-test questions correctly.
Course Objectives
Upon successful completion of this course, you will be able to:
z Describe Ford and Lincoln-Mercury Hybrid Vehicle Components and Operation
z Describe unique hybrid vehicle safety procedures
z Perform visual inspections and selected tests on various hybrid vehicle components
z Diagnose hybrid vehicle performance concerns
z Perform tests to verify hybrid vehicle concerns and identify causes of these concerns
z Perform hybrid vehicle service procedures
.
Course Agenda
LESSON ONE:
Introductions, Safety Briefing, Prerequisite Review, Lesson 1 Workstations
LESSON TWO
Early automotive pioneers began developing electric vehicles during the Nineteenth Century. However, it soon
became apparent that electrical energy storage on a vehicle would be difficult. Batteries are heavy and require a
great deal of room. Because of this, and the promise of the internal combustion engine, early automakers soon
abandoned electric power.
But petroleum fuels have a drawback, they generate exhaust emissions. While this was not a concern for early
automakers, it has become a major concern for auto manufacturers today.
Ford Motor Company began its electric vehicle (EV) development in 1982 with the introduction of the ETX 1, a
converted Lynx LN7. This experimental vehicle was powered by a lead-acid battery and a
50-horsepower AC motor. The ETX 1 was followed by the ETX 2, a converted Aerostar using a refined 70-
horsepower motor. The ETX 2 tested various battery types.
In 1993, Ford began a demonstration program to help potential customers gain real-world experience in the use of
electric-powered vehicles. With the participation of utility companies and other commercial organizations, this
program is now nearing the 1-million mile mark in vehicle miles driven. The vehicle platform for this demonstration
was the Ecostar , a two-passenger electric vehicle based on the European Ford Escort Van..
In 1998 the introduction of the electrically powered Ranger introduced the next generation of electric vehicles. The
Ford EV demonstration program served as a test bed for electric powered vehicles..
However, battery technology again handicapped the development of the pure electric vehicle. The limited range,
and weight of the batteries required to achieve that range was too great, and in 2001 production of the EV Ranger
was discontinued.
But Ford did not stop developing electric technology, it was only redirected towards a system that would combine
the internal combustion engine and the electric motor to provide out customers with improved fuel economy and
range, while dramatically lowering vehicle emissions.
This effort resulted in the introduction of the 2005 Escape/Mariner Hybrid, the first SUV to feature an gasoline-
electric powertrain.
For 2010 Ford is introducing the Fusion/Milan Hybrid. This next generation hybrid utilizes the latest technology to
create a practical vehicle with the comfort, range, lower emissions, fuel economy and durability Ford and Lincoln-
Mercury customers have come to expect.
Both the Escape/Mariner and Fusion/Milan Hybrids represent the highest standards in technology and quality, but
be assured that Ford will continue the research and development needed to create high-quality, fuel-efficient hybrid
and electric vehicles to meet the transportation needs of our customers today, and in the future!
LESSON ONE
PREREQUISITE REVIEW
DIRECTIONS: Answer the following hybrid vehicle questions. These will be reviewed in class.
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
2. What internal engine components are unique on the Hybrid gasoline engine, and why?
_______________________________________________________________________________________
_______________________________________________________________________________________
4. What type of cooling system does the Fusion/Milan use to cool the HV battery?
A. Cabin air drawn into the battery compartment by a fan.
B. An AUX A/C system that is connected to the air conditioning system.
C. An independent A/C system that is driven by the gasoline engine.
D. A fan that draws outside air into the battery compartment.
5. Where is the HV fuse located on both the Escape/Mariner and Fusion Milan?
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
7. Which components are part of the hybrid vehicle high voltage system?
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
8. What measures were taken in the design of hybrid vehicles to prevent current leakage from the HV battery?
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
12. Where is the gasoline engine starter motor located on a hybrid vehicle?
A. At the rear of the engine lower right side
B. It is integrated into the FEAD system
C. Near the front left side of the engine
D. None of the above.
13. What control module adjusts the contributions of the gasoline engine, the traction motor and generator during
hybrid operation?
A. PCM
B. TCM
C. BCM
D. PSCM
14. The A/C compressor on a 2008 Escape/Mariner hybrid vehicle is _________________ (select the best
answer from the list below)
A. Driven by the FEAD of the gasoline engine
B. A swashplate type pump
C. Electrically driven
D. A scroll type pump
16. What is the service interval for the air cleaner on the 2010 Fusion/Milan?
_______________________________________________________________________________________
_______________________________________________________________________________________
17. When the service disconnect switch is removed from a Fusion/Milan Hybrid vehicle, which of the following
components will still have high-voltage current running to them (select all that apply)?
A. The BPSM
B. The BECM
C. The DC/DC Converter
D. The High-Voltage Low-Current Fuse
18. What system provides power to the A/C compressor on the Fusion/Milan Hybrid?
A. The high-voltage high-current system
B. The 12-volt system
C. The high-voltage low-current system
D. The gasoline engine
19. What component on the Fusion/Milan hybrid performs the same function as the inertia switch on the Escape/
Mariner Hybrid?
_______________________________________________________________________________________
_______________________________________________________________________________________
20. A customer needs information on the operation of the instrument cluster in their 2010 Fusion. Where can you
direct them to get an interactive tutorial for the operation if the IC?
_______________________________________________________________________________________
_______________________________________________________________________________________
21. What type of conventional brake system is used on 2009 MY and later Escape/Mariner and 2010 Fusion Milan
Hybrids?
A. Simulation Brake Activation system
B. Electronic Hydraulic Brake system
C. Hydro Max
D. EPAS Boost Brake Activation system
22. What type of conventional brake system is used on 2005 - 2008 Escape/Mariner Hybrids?
A. Simulation Brake Activation system
B. Electronic Hydraulic Brake system
C. Hydro Max
D. EPAS Boost Brake Activation system
HIGH VOLTAGE
SAFETY
• Tissue Damage – tissues within the body and at the current exit point can be damaged by electrical shock when
the current exceeds 5 amps. Damage to tissue is caused by heat generated from the current flow. If the energy
delivered by the electrical shock is high, the heat cannot be dissipated and body tissue is burned.
Susceptibility to electric shock varies from person to person, depending on their physical attributes (skin thickness,
etc.). An open cut can reduce a person’s natural resistance, and moist skin will increase the chances of an
electric shock taking place. Even a relatively small electric shock can cause serious injury. A person’s involuntary
muscle reaction to a current as low as 3 mA can result in bruises, bone fractures and possible death caused by a
collision or fall.
ELECTRICAL ACCIDENTS
Electrical accidents can usually be attributed to one or more of the following causes:
• Unsafe Equipment or Installation – serious problems can occur when using improper equipment. Not only must
equipment have a safe design, but it must be installed correctly.
• Unsafe Work Areas – poor lighting, moisture, flammable liquids, flammable gases, poor labeling, and covered
labels are all items of concern around high voltage.
• Unsafe Acts by Workers – failure to follow established procedures can result in an electrical accident.
Personal injury from electricity can vary from trivial burns to complete charring of the skin. Approximately 4000
people in the United States are injured by electricity each year, and about 1000 are accidently electrocuted. Five
percent of admissions to burn centers are related to electrical injury.
Whether or not an electric shock will cause injury or death is influenced by the amount, duration, and pathway of
the current. A relatively large amount of electrical energy may be harmless due to its inability to penetrate dry,
calloused skin. A shock victim can be thrown back, or become paralyzed and remain in contact with the circuit. In
either case, extreme care should be taken when treating a person affected by electricity. Symptoms of electric
shock are loss of consciousness and skin burns.
Personal injury from electricity can vary from trivial burns to complete charring of the skin. Approximately 4000
people in the United States are injured by electricity each year, and about 1000 are accidently electrocuted. Five
percent of admissions to burn centers are related to electrical injury.
Whether or not an electric shock will cause injury or death is influenced by the amount, duration, and pathway of
the current. A relatively large amount of electrical energy may be harmless due to its inability to penetrate dry,
calloused skin. A shock victim can be thrown back, or become paralyzed and remain in contact with the circuit. In
either case, extreme care should be taken when treating a person affected by electricity. Symptoms of electric
shock are loss of consciousness and skin burns.
ACCIDENT PREVENTION
Buffer Zone
When interacting with a high voltage system, unnecessary personnel in the work area pose a safety threat to
those directly involved in the repair of a Hybrid.
• The boundaries of the buffer zone extend approximately 1 m (3 ft) from the vehicle.
• These boundaries must be marked with clearly visible orange cones.
Only authorized personnel actively involved with high voltage repair are permitted to enter the “buffer zone.”
This “buffer zone” helps to protect technicians and observers from possible personal injury.
When working around high voltage circuits, High Voltage Insulated Safety Gloves (A) must be worn.
The gloves specified for the Hybrid Escape are Class “O” rubber gloves.
• These gloves are designed for working around equipment rated up to 1,000 volts.
Rubber insulated safety gloves (A) are protected by durable leather gloves (B) that serve as an outer shell.
Before putting on High Voltage Insulated Safety Gloves, inspect them to ensure that there are no holes or
breakage.
• Even a pinhole leak is enough to allow current to pass through.
• Inspect the gloves by rolling them up from their open end and making sure that they retain air pressure with
no leakage.
• If the gloves show any sign of wear and tear, they should not be used.
• Replacement gloves must meet all American Safety Testing Materials Standards.
• High Voltage Insulated Safety Gloves must be re-certified every six months.
• Protective leather gloves must always be worn over the High Voltage Insulated Safety Gloves.
• Chemicals can break down the rubber of the gloves. Never wash them with chemicals or use them for
washing parts.
Never use the protective leather gloves without the High Voltage Insulated Safety Gloves. Oil that may be on
your hands can contaminate the protective leather gloves and then be transferred onto the High Voltage
InsulatedSafety Gloves. One supplier for new and recertified gloves is:
Reed City Power Line Supply
420 S Roth St
Reed City, MI 49677
When working with energized high voltage equipment, to protect your face and eyes from the possibility of an
electrical arc, debris, or spark that could be generated from a short circuit, a non-conductive, OSHA-approved
face shield must be worn.
If voltage cannot be turned off at its source, use a fiberglass reach pole or a dry board to remove a live wire or
push the person away from the wire.
Dealerships have the option of purchasing the Rotunda Safety Hook.
8. Do not tamper with safety devices. Never defeat an interlock switch. Verify that all interlocks operate
correctly.
9. Keep your tools and equipment in good condition. Use the correct tool for the job.
10. Verify that capacitors have discharged.
11. Do not remove equipment grounds. Verify that all grounds are intact.
14. Follow directions when using solvents and other chemicals. Some may explode, ignite, or damage
electrical circuits.
15. Certain electronic components affect the safe performance of equipment. Always use the correct
replacement parts.
16. Do not attempt to work on complex equipment or circuits before you’re fully trained. There may be
hidden dangers.
17. Some of the best safety information for electrical and electric equipment is in the literature prepared by
the manufacturer. Find and use it.
19. Never touch a shock victim with your bare hands if you suspect that the person is still part of the electric
circuit. First deactivate the electricity at its source. If that is not possible, move the victim away from the
electrical source with a nonconductive object (fiberglass pole).
20. Always wear the specified protective clothing and use insulated voltage-rated special tools and equipment
when working with a Hybrid.
21. Always be with another individual when working on or around high voltage components and circuitry. The
other person can seek help if an emergency arises.
22. When working around high voltage, wear high voltage gloves and work with ONE HAND INSTEAD OF
TWO to prevent your body from becoming a conductor of electricity. Failure to do so may result in
personal injury.
24. Most electrical accidents are the result of incorrect or careless action, not faulty equipment. Follow
procedures exactly.
25. Don’t work around energized electrical equipment unless it’s necessary. Carry out the work only after a
written and approved procedure is available.
26. Keeping adequate distance between you and a high voltage circuit will lessen the risk of injury by arc,
blast, or flying debris if an accident occurs.
27. Know the emergency procedures for your work area and building. Remember emergency phone numbers
in case of an accident.
28. If you don’t know what something is, don’t touch it.
29. Electrical arcs will melt polyester clothing to the skin. The recommended clothing materials for working
around high voltage are natural fabrics like cotton.
30. Welding on a Hybrid requires special procedures. Damage to components can result if incorrect practices
are used. Consult with your supervisor to determine the correct procedure for your specific application.
31. When carrying out a visual inspection, check for damaged wiring. This includes exposed copper, damaged
insulation, pinched, cut, or bare cables, and damaged or crushed connectors.
32. Inspect tools and equipment for cracked, worn, or missing insulation. If you believe that a tool or piece of
equipment is incorrectly insulated, repair or replace it; do not take a chance.
33. Have fiberglass poles situated around the areas where personnel will be working with high voltage
equipment. These can be used to move energized electrical wires from harm’s way.
34. Know where the fire extinguishers, reach poles, and other safety equipment are located when working on
or observing the Hybrid. Be aware of your surroundings.
1. CALL FOR HELP from other personnel in your area. Then attempt to break the electrical connection as
quickly as possible without exposing yourself to the current.
2. If the current cannot be turned off, use a fiberglass reach pole to remove the wire or push the person away
from it. Stand on a dry surface while doing this. Do not touch the person or wire with your bare hands until
the electrical connection is broken.
4. If the person has stopped breathing or his heart has stopped pumping, begin CPR procedures and continue
until help arrives.
5. If the person must be moved, take proper precautions. Be sure to immobilize injured parts. Pull the person
lengthwise (never sideways). If possible, use a stretcher or cot.
CPR should only be administered by a trained individual. Determining the condition of the person is an important
step in assessing cardiac and breathing functions to determine if CPR is necessary.
Unless it is absolutely necessary, do not move the victim if trauma to the head or neck has been sustained.
Emergency personnel properly trained for these types of injuries should be on hand to administer aid to the person.
FIRE PREVENTION
General fire precautions should be observed at all times. Shop cleanliness is a good fire preventative. Storage
lockers, drawers, and partitions should be made of fire-resistant material. Flammable materials should be kept at a
safe distance from heating units and open flames. Flammable liquids should be stored in approved safety
containers and, when not in use, stored in proper storage areas. Whenever flammable liquids such as cleaning
solvents, kerosene or gasoline are used, the work area should be well-ventilated and all heating units (particularly
open-flame torches) should be removed from the job site.
Classes of Fire
All employees should know the location of fire alarm systems and how to contact the fire department. They should
know where the fire extinguishers are located, how to operate them, and for what type of fire they are designed.
Classes of fire are as follows:
From the PTS website, select the year and model of the hybrid vehicle, then click the GO button (1)
From the PTS Tab screen select the Service Tips tab (2).
The Service Tips page will have a hotlink (3) to the Emergency Response Guide for the vehicle.
There is an example of the 2010 Fusion/Milan in the Appendix at the back of this Student Guide.
LESSON ONE
WORKSTATIONS 1-3
Workstation: Summary:
WORKSTATION 1
ESCAPE/MARINER HYBRID COMPONENT LOCATION AND FUNCTION
DIRECTIONS: Use the 2008 Escape Hybrid service publications to answer the following questions.
1. List the PSCM connector number that contains the connector pin for circuit CBP35, and where is the
connector located?
_______________________________________________________________________________________
_______________________________________________________________________________________
2. List all of the connectors that run to the DC/DC converter. Also list the location of the converter, and specify
which connector contains the HV interlock circuits.
_______________________________________________________________________________________
_______________________________________________________________________________________
3 What cell in the Wiring Diagrams contains the safety warnings for the high voltage system?
_______________________________________________________________________________________
_______________________________________________________________________________________
4. Where is the TCM located, and which TCM connector contains the Hybrid Transaxle Generator Shutdown
circui?. Also list the pin, circuit number, and color of the wire for the circuit.
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
5. A 2008 Escape Hybrid is brought to you with a no start condition. You believe there is an open circuit between
the TBCM and the High Voltage Cutoff Switch. What circuit, should be tested between which connectors to
verify your diagnosis?
_______________________________________________________________________________________
_______________________________________________________________________________________
6. What is the function of the Engine Cranking Diagnostic Mode?
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
7. What indicates that the vehicle is in the Engine Cranking Diagnostic Mode?
_______________________________________________________________________________________
_______________________________________________________________________________________
8. What indicates that the vehicle is in the Engine Running Diagnostic Mode?
_______________________________________________________________________________________
_______________________________________________________________________________________
WORKSTATION 2
FUSION/MILAN HYBRID COMPONENT LOCATION AND FUNCTION
DIRECTIONS: Go to the classroom vehicle. Locate the components that perform the functions listed in the
right hand column. List the name of the component in the center column, and the tag letter/number that is
attached to the component on the vehicle in the left column.
_______________________________________________________________________________________
WORKSTATION 3
HIGH VOLTAGE SAFETY QUIZ
STUDENT NAME:____________________________________________________________________
OBJECTIVE: To describe the emergency instructions provided in this section.
DIRECTIONS: Using the High Voltage Safety information and the Emergency Response Guide in the
Appendix, find the correct answers for the questions below.
1. What color are high voltage cables on hybrid vehicles? __________________________________________
2. When performing diagnostic or service on the high voltage system of a hybrid vehicle, what personal items
must you remove? _______________________________________________________________________
______________________________________________________________________________________
3. What clothing material is recommended for working around high voltage? ___________________________
______________________________________________________________________________________
4. Identify the hazard that is associated with high voltage.
A. Electric shock
B. Blast
C. Arcing
D. All of the above
5. Choose the cause that usually leads to electrical accidents.
A. Unsafe acts by workers
B. Unsafe work areas
C. Unsafe equipment or installation
D. All of the above
6. Match the classes of fire with the descriptions shown on the right.
_____ Class A 1. Chemical fire
_____ Class B 2. Electrical fire
_____ Class C 3. Typical fire
7. Review the accident prevention steps in this student guide. List what you feel are the three most important
steps of those presented.
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
8. Which of the following types of fire extinguisher should never be used on an electrical fire?
A. Regular dry chemical
B. Multi-purpose dry chemical
C. Carbon dioxide
D. Water
9. If a person is in contact with an electrical current, you should break the electrical connection as quickly as
possible without exposing yourself to the current.
A. True
B. False
10. What is the first thing you should do if you see someone that has been disabled by an electric shock? ______
______________________________________________________________________________________
______________________________________________________________________________________
11. What should you use to move a person that is unconscious and in contact with a high voltage wire? _______
______________________________________________________________________________________
______________________________________________________________________________________
12. An emergency responder calls and wants to know how to determine by a VIN if a vehicle is a hybrid. What
VIN letters/numbers will provide that information? ______________________________________________
______________________________________________________________________________________
13. At what temperature will the high-voltage battery be disabled when the key is in the ON position? ________
______________________________________________________________________________________
14. If a hybrid vehicle is submerged underwater, how can you tell when the battery has been fully discharged? _
______________________________________________________________________________________
______________________________________________________________________________________
15. If a hybrid vehicle is on fire, what type of vapors might be released from the battery pack? ______________
______________________________________________________________________________________
______________________________________________________________________________________
LESSON ONE
WORKSTATIONS 4-6
Workstation: Summary:
4 Escape/Mariner Brake Service (video-written)
5 High Voltage Service (hands-on)
WORKSTATION 4
ESCAPE/MARINER HYBRID BRAKE SERVICE
DIRECTIONS: View the Hybrid Brake Service video, then use the video and service publications to answer the
questions below.
1. A 2008 Escape Hybrid is brought to your facility with a customer request for brake service. According to
service publications, what actions can be taken to disable the intermittent brake pad application?
_______________________________________________________________________________________
_______________________________________________________________________________________
2. According to service publications, the rear brake pads will wear at approximately what rate when compared to
the front brake pads?
_______________________________________________________________________________________
_______________________________________________________________________________________
3. When checking the brake fluid in the hybrid master cylinder, what position must the ignition switch be in?
_______________________________________________________________________________________
_______________________________________________________________________________________
4. What component has the function of giving the driver the same feel as pushing on a regular brake pedal, and
where is this component found?
_______________________________________________________________________________________
_______________________________________________________________________________________
5. At what speeds does the regenerative braking slow the vehicle during normal application of the brakes?
_______________________________________________________________________________________
_______________________________________________________________________________________
6. When does the HECU cycle the brake pads?
A. When door is unlocked with remote
B. Key is turned on
C. Door is opened
D. All of the above
7. According to the video, what method can be taken to disable the intermittent brake pad application?
_______________________________________________________________________________________
_______________________________________________________________________________________
8. What step must be taken before hitting the tick on the IDS for the brake air bleed check?
_______________________________________________________________________________________
_______________________________________________________________________________________
WORKSTATION 4
ESCAPE/MARINER HYBRID BRAKE SERVICE (CONTINUED)
9. What pressure is the Rotunda brake bleeder initially set at when performing brake bleeding?
_______________________________________________________________________________________
_______________________________________________________________________________________
10. After opening the right front bleeder screw, you press the tick on the IDS. How many times must you depress
the brake pedal?
_______________________________________________________________________________________
_______________________________________________________________________________________
11. What does it indicate when the IDS presents a code OB?
_______________________________________________________________________________________
_______________________________________________________________________________________
12. What are the major inputs to the brake system?
_______________________________________________________________________________________
_______________________________________________________________________________________
13. What does a DTC C1524 indicate?
_______________________________________________________________________________________
_______________________________________________________________________________________
14. What code indicates that the brake system initialization is incomplete?
_______________________________________________________________________________________
_______________________________________________________________________________________
WORKSTATION 5
FUSION/MILAN HYBRID HIGH VOLTAGE SERVICE
DIRECTIONS: Go to the Fusion/Milan Hybrid classroom vehicle. The customer says that there is a “no battery
charging” message displayed in the instrument panel. Diagnose this concern and answer the following questions.
.1. Can you verify this concern. Are there any messages being displayed in the message center?
_______________________________________________________________________________________
2. Does your visual inspection reveal any obvious flaws?
_______________________________________________________________________________________
3. Perform the KOEO self-test, then clear all DTCs. Repeat the KOEO (ALL CMDTCs) self-test and list any
CMDTCs found and list the module in which the DTCS are stored?
_______________________________________________________________________________________
_______________________________________________________________________________________
4. Compare the service publication description for each of the DTC’s listed. Do you find anything in common in
these descriptions?
_______________________________________________________________________________________
_______________________________________________________________________________________
NOTE: INFORM YOUR INSTRUCTOR BEFORE PERFORMING THE NEXT STEP
5. Select the G_INV_V and M_INV_V PID from the TCM Datalogger menu. Turn the ignition to the ON
position and pull out the Service Disconnect Switch. What occurs and what does this indicate?
_______________________________________________________________________________________
6. Select and perform the pinpoint test that you think is most likely to find the fault? List the pinpoint test and it’s
results below, then notify your instructor of your findings.
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
7. What section of the Workshop Manual contains directions for performing this service?
_______________________________________________________________________________________
_______________________________________________________________________________________
8. At the beginning of the directions for replacing this component, summarize the WARNING about the service
disconnect switch.
_______________________________________________________________________________________
_______________________________________________________________________________________
WORKSTATION 5
FUSION/MILAN HYBRID HIGH VOLTAGE SERVICE (CONTINUED)
9. Why must the high-voltage/low-current bus bar be removed during this service procedure?
_______________________________________________________________________________________
_______________________________________________________________________________________
10. During installation of the component you are directed to replace, what is torque specifications for the high-
voltage/high-current positive cable nut and high-voltage/low-current fuse nuts.(NOTE: WHEN
PERFORMING THIS SERVICE ON THE CLASSROOM VEHICLE, ONLY TORQUE THE
FASTENERS TO 1/2 THE SPECIFIED TORQUE).
_______________________________________________________________________________________
_______________________________________________________________________________________
11. Replace the component as described in service publications. NOTIFY YOUR INSTRUCTOR when you have
the faulty component removed from the vehicle.
WORKSTATION 6
HYBRID DIAGNOSTIC PROCEDURES (PART 1)
DIRECTIONS: Use IDS recording L1_WKS6 of the 2010 Milan to answer the following questions.
1. The three PIDS listed below are shown in this recording. Write the IDS definition next to each PID.
4. Based upon your observations, what does the GENMODE PID indicate when the gasoline engine is running
and what does it indicate when the engine is off?
_______________________________________________________________________________________
5. Review the entire recording. Based upon your observations, what will the GENMODE PID indicate when the
gasoline engine is starting and what will it indicate when the engine is shutting down?
_______________________________________________________________________________________
_______________________________________________________________________________________
6. How will viewing these three PIDs when making Datalogger recordings help you during diagnostics?
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
WORKSTATION 6
HYBRID DIAGNOSTIC PROCEDURES (PART 2)
DIRECTIONS: A 2008 Escape Hybrid is brought to you with a customer concern of “Hard Steering”.
1. What type of EPAS system does this vehicle have?
_______________________________________________________________________________________
2. Perform the diagnosis for the concern using the service publications and the Data Sheet provided by
comparing the service publication pinpoint test steps to the pinpoint test steps listed.
z The RESULTS COLUMN of the table lists the results of the tests performed, use these results to select the
next step that must be performed.
z Continue doing this until you have identified the cause of the concern and verified the repair.
NOTE: SOME STEPS IN THE DATA SHEET ARE NOT USED IN THE DIAGNOSIS AND ARE ONLY
INCLUDED AS DISTRACTORS. Select only the steps that are required.
Diagnostic Step Result
Data Sheet
Note: Make sure to select a fault from the data sheet that matches the vehicle concern.
View Master Diagnostic Trouble Code (DTC) Index Go to Section 414-03 in WSM
in Workshop Manual
No other DTCs are present Go to section 414-03 in
View BCM DTC Chart
WSM
DEMONSTRATION
z Interactive Diagnostics
z Engine Running/Cranking Diagnosis Mode
DEMONSTRATION
HYBRID VEHICLE DIAGNOSTICS
DIRECTIONS: As your instructor demonstrates the operation and utilization of IDS Interactive Diagnostics,
answer the questions listed below.
1. What requirements must be met for the IDS to be utilized for Interactive Diagnostics?
_______________________________________________________________________________________
_______________________________________________________________________________________
2. Once connected to the PTS website, how do you begin the diagnostic process?
_______________________________________________________________________________________
_______________________________________________________________________________________
3. Once in the Workshop Manual, what section was selected, and what topic was selected?
_______________________________________________________________________________________
_______________________________________________________________________________________
4. On this page, what is unique about the left hand menu of the Workshop Manual?
_______________________________________________________________________________________
_______________________________________________________________________________________
5. In order to continue the diagnosis, what must be selected on this page?
_______________________________________________________________________________________
_______________________________________________________________________________________
6. What does the IDS automatically perform when this page is selected?
_______________________________________________________________________________________
_______________________________________________________________________________________
7. What is the next selection that must be made in order to continue the diagnosis?
_______________________________________________________________________________________
_______________________________________________________________________________________
8. From this page, what must be done to continue?
_______________________________________________________________________________________
_______________________________________________________________________________________
DEMONSTRATION
HYBRID VEHICLE DIAGNOSTICS (CONTINUED)
9. What question is now asked by the IDS, and what will result based upon the answer to the question?
_______________________________________________________________________________________
_______________________________________________________________________________________
10. Once you are directed to the page based upon your answer to the question, what is shown on that page?
_______________________________________________________________________________________
_______________________________________________________________________________________
11. What has happened to the left menu on this page?
_______________________________________________________________________________________
_______________________________________________________________________________________
12. If a VMM is connected to the vehicle, what action will the IDS automatically perform during your diagnosis?
_______________________________________________________________________________________
_______________________________________________________________________________________
13. What additional aid does Interactive Diagnostics offer if you require assistance from the Technical Hotline?
_______________________________________________________________________________________
_______________________________________________________________________________________
14. Place the vehicle in the Engine Cranking Diagnostic Mode by performing the following steps:
1 Key in the ON position with the engine OFF.
2 Within 5 seconds of the key in the ON position, fully apply the accelerator pedal and hold for 10 seconds.
3 Within 5 seconds release the accelerator pedal, shift the gear selector to the NEUTRAL position and fully
apply the accelerator pedal.
4 Hold the accelerator pedal fully applied for 10 seconds.
5 Release the accelerator pedal and shift the gear selector to the PARK position.
15. Place the vehicle in the Engine Running Diagnostic Mode by performing the following steps:
1 Key in the ON position with the engine OFF.
2 Within 5 seconds of the key in the ON position, fully apply the accelerator pedal and hold for 10 seconds.
3 Within 5 seconds release the accelerator pedal, shift the gear selector to the DRIVE position and fully
apply the accelerator pedal.
4 Hold the accelerator pedal fully applied for 10 seconds.
5 Release the accelerator pedal and shift the gear selector to the PARK position.
LESSON TWO
WORKSTATIONS
Workstation: Summary:
WORKSTATION 1
IDS HYBRID DIAGNOSIS (PART 1)
SCENARIO/DIRECTIONS: A 2010 Fusion Hybrid is brought to you from the body shop that has been in a
flood. The vehicle is a no-start and the red triangle warning light is illuminated. P0AA6:00 is present in the
BCM memory? Using the IDS open recording L2_WKS1 and service publications, answer the following
questions about this concern.
1. What service publication and section of that publication describes this DTC?
_______________________________________________________________________________________
4. According to the pinpoint test introduction, what does the BECM monitor that could cause this DTC?
_______________________________________________________________________________________
5. In step 1 of this pinpoint test, you are directed to view specific PIDs. Go to IDS recording and view these
PIDs. List each PID and record the value shown on the IDS.
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
7. If these readings were/are out of specifications, what might be the cause of the concern based on the vehicle
history and description of the pinpoint test?
_______________________________________________________________________________________
8. This vehicle is going to be repainted. Your facility uses a paint booth for paint drying. Is there any special
information that you must provide the body shop manager to prevent vehicle component damage?
_______________________________________________________________________________________
_______________________________________________________________________________________
WORKSTATION 1
HYBRID DIAGNOSTIC PROCEDURES (PART 2)
SCENARIO/DIRECTIONS: A 2010 Fusion Hybrid is brought to you from the vehicle prep department:
z The vehicle now seems to run normally, but the prep technician said that when he first attempted to start the
vehicle it would not start and the red triangle light was illuminated.
z The next day, when the service manager tried to start it, the vehicle started normally. However, the service
manager wants you to check the vehicle out.
z After visual inspecting the vehicle, you find no obvious faults. Then you retrieve DTCs and find CMDTC of
P0A7D00 stored in the BECM memory. Use IDS recording L2_WKS1 and service publications to answer the
following questions about this concern.
1. What service publication and section of that publication describes this DTC?
_______________________________________________________________________________________
4. According to the pinpoint test introduction, what does the BECM monitor that could cause this DTC?
_______________________________________________________________________________________
5. In step 2 of this pinpoint test, you are directed to view specific PIDs. Go to IDS recording and view these PIDs.
List each PID and record the value shown on the IDS?
_______________________________________________________________________________________
_______________________________________________________________________________________
WORKSTATION 1
HYBRID DIAGNOSTIC PROCEDURES (PART 2) (continued)
SCENARIO/DIRECTIONS: Use the appropriate service publications to answer the following questions.
7. On a 2010 Fusion Hybrid, what action will the ABS module take if there is a vacuum pump motor concern?
_______________________________________________________________________________________
_______________________________________________________________________________________
8. On a 2010 Fusion Hybrid, what is the flow direction in the M/E cooling system (from component to
component)?
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
9. On a 2010 Fusion Hybrid, what action must be taken before welding on the vehicle?
_______________________________________________________________________________________
_______________________________________________________________________________________
10. On a 2010 Fusion Hybrid, what type of conventional brake system is used?
_______________________________________________________________________________________
_______________________________________________________________________________________
11. On a 2010 Fusion Hybrid, what pinpoint test are you directed to for a DTC P2600, and what component will
set this code?
_______________________________________________________________________________________
_______________________________________________________________________________________
12. On a 2008 Escape Hybrid, how many lift points are used to remove the HV battery pack?
_______________________________________________________________________________________
_______________________________________________________________________________________
WORKSTATION 2
FUSION/MILAN DIAGNOSTIC PROCEDURES
SCENARIO/DIRECTIONS: A 2010 Fusion Hybrid is towed to your facility with a customer concern of no start
and the red hazard triangle is illuminated. Diagnose the cause of this concern and answer the questions below.
WORKSTATION 3
HYBRID DIAGNOSTIC PROCEDURES (PART 1)
SCENARIO/DIRECTIONS: Open the IDS software on the classroom PC and load the Escape/Mariner L2
WKS 3 file. Use the Datalogger files and service publications to answer the following questions.
2. At what vehicle speed does the gasoline engine start for the first time on this recording?
_______________________________________________________________________________________
3. When the gasoline engine starts for the first time, what is the MECT_V reading?
_______________________________________________________________________________________
4. Go to Pinpoint Test DN in the PC/ED manual for this vehicle. Using the information in the introduction of this
pinpoint test, what is the approximate operating temperature of the ME coolant?
_______________________________________________________________________________________
5. Based upon the information in questions 3 & 4, approximately what should the resistance be for the MECT
sensor if you measured it with a ohm meter?
_______________________________________________________________________________________
6. At about what time in the recording does the HPUMP# PID indicate Off for the first time?
_______________________________________________________________________________________
7. If you were unsure of heater pump operation, what can you do using the IDS to determine if it operates?
_______________________________________________________________________________________
WORKSTATION 3
HYBRID DIAGNOSTIC PROCEDURES (PART 2)
SCENARIO/DIRECTIONS: A 2010 Fusion is brought to your facility with a no start/no crank condition.
Perform the diagnosis for this concern using the service publications and the Data Sheet provided by comparing
the service publication pinpoint test steps to the pinpoint test steps listed.
z The RESULTS COLUMN of the table lists the results of the tests performed, use these results to select the
next step that must be performed.
z Continue doing this until you have identified the cause of the concern and verified the repair.
NOTE: SOME STEPS IN THE DATA SHEET ARE NOT USED IN THE DIAGNOSIS AND ARE ONLY
INCLUDED AS DISTRACTORS. Select only the steps that are required.
Data Sheet
Note: Make sure to select a fault from the data sheet that matches the vehicle concern.
Connect Scan Tool and Retrieve DTCs DTC P0579 is present in PCM
Pinpoint Test A4 Resistance is between 0.2 and 0.8 ohms on all listed
circuits
Connect Scan Tool and Retrieve DTCs DTC P0A0A:00 is present in BECM
Verify the Concern Vehicle does not start High Voltage Telltale light is
illuminated
1
FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009
FOREWORD
The emergency response procedures for the Fusion Hybrid and Milan Hybrid
vehicles are similar to those for traditional gasoline-powered vehicles with the
addition of special considerations for the high-voltage electric system components.
The Fusion Hybrid or Milan Hybrid vehicles use a conventional gasoline engine in
addition to an electric motor to power the vehicle. The energy used to power the
vehicle comes from gasoline (used by the internal combustion engine) and electricity
(used by the electric motor).
The combination of a gasoline engine and electric motor provides for improved
performance (V6 performance with a 4-cylinder engine and electric motor),
reduced emissions and improved fuel economy. The high-voltage system is
self contained, never needing to be plugged into an electrical outlet for recharging.
The system incorporates a generator that recharges the high-voltage batteries during
cruising and braking from the engine.
The information in this guide will allow response to emergencies involving Fusion
Hybrid or Milan Hybrid vehicles to be as safe as with conventional vehicles.
The Fusion Hybrid and Milan Hybrid vehicles have been designed with many safety
features for your protection. These features help provide safe access to the vehicle
under various conditions. However, when approaching a high-voltage vehicle in
a fire, rescue or recovery situation, always follow one industry standard rule:
2
FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009
FUSION HYBRID AND MILAN HYBRID VEHICLE IDENTIFICATION
• The Fusion Hybrid and Milan Hybrid vehicles can be easily identified by
the Ford “green leaf highway” badges located on the left and right front
doors. There is a “Hybrid” nameplate on the trunk lid that also includes
the “green leaf highway” icon.
3
FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009
• The Fusion Hybrid and Milan Hybrid vehicles have a unique engine
appearance cover with a raised “green leaf highway” icon and HYBRID
lettering.
• The 5th, 6th and 7th digits of the Vehicle Identification Number (VIN)
identify the Hybrid vehicle line.
VIN POSITIONS
5, 6 and 7 VEHICLE
P0L Fusion Hybrid — Front Wheel Drive (FWD)
M0L Milan Hybrid — Front Wheel Drive (FWD)
SAMPLE VIN
3FAD P0L30AR100001
The following list describes certain features that have been incorporated into the
Hybrid vehicles that allow for either simple or automatic shutoff of the high-voltage
electrical systems.
• Ignition Key in OFF Position — Any time the ignition lock cylinder is in
the OFF position, the high-voltage system is disabled.
• Thermal Sensors — In the event the ignition key is left in the ON position
and the high-voltage battery temperature exceeds 60°C (140°F),
thermal sensors located near the high-voltage battery will automatically
disable the high-voltage battery.
5
FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009
HIGH-VOLTAGE WARNING DECALS
2U5A-14B218-CA
6
FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009
HYBRID COMPONENT LOCATION AND IDENTIFICATION
This chart provides the location, description and basic function of the hybrid system
components. Refer to the hybrid component description on the following page.
2 1
5
4
NOTE: All high-voltage wires and harnesses are wrapped in orange-colored insulation.
7
FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009
COMPONENT LOCATION / DESCRIPTION FUNCTION
1 High-Voltage • Orange rectangle with a molded Provides means to disconnect
Service Disconnect plastic handle, about 100 mm high-voltage battery for safely
(4 in) in length. servicing vehicle.
2 High-Voltage Battery • Located behind the rear Provides high-voltage storage
275 Volts seatback. (275 V) for vehicle propulsion
requirements.
• Sealed nickel-metal hydride.
3 High-Voltage Wiring • Runs along the vehicle’s Provides physical path for
floorpan from the high-voltage high-voltage circuitry.
battery to the Electronically
Controlled Continuously
Variable Transaxle (eCVT),
to DC-to-DC converter, then the
electric A/C unit.
• All high-voltage wiring has
orange-colored insulation.
4 12-Volt Battery • Located under the hood on Provides 12-volt power for
driver side of the vehicle. vehicle accessories.
• Typical automotive 6-cell
lead/acid design.
5 Electronically • Transverse-mounted design Provides delivery of power to
Controlled similar to the non-Hybrid wheels for vehicle propulsion,
Continuously Fusion/Milan vehicles. generates electricity to re-
Variable Transaxle charge the batteries during
(eCVT) • Contains the traction motor, operation and contains
generator motor and hybrid certain hybrid electronics.
electronics.
6 DC/DC Converter • Located under the hood on Provides 12 volts of power to
the passenger side forward charge the 12-volt battery and
of the strut tower. run vehicle accessories.
7 Electric A/C • Located in the front of Provides electric A/C
Compressor the engine. operation. Replaces the
belt driven A/C compressor.
8
FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009
HIGH-VOLTAGE SERVICE DISCONNECT
To gain access to the high-voltage service disconnect, the rear seat must
be lowered. The rear seat is released from the trunk area.
• Locate the seat backrest latch release levers (2) between the high-voltage
battery and the body sheet metal.
• Push the release lever toward the outboard side of the vehicle.
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FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009