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Version: V1.2.5P3
ZTE CORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
Fax: +86-755-26770801
URL: http://support.zte.com.cn
E-mail: support@zte.com.cn
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Revision History
Glossary .......................................................................................................... I
II
Intended Audience
This manual is intended for:
l NM monitoring engineers
l Maintenance engineers
Chapter 2, Daily Maintenance Describes the daily maintenance items and how
to perform daily maintenance.
Chapter 6, Yearly Maintenance Describes the yearly maintenance items and how
to perform yearly maintenance.
Conventions
This manual uses the following conventions.
Bold Menus, menu options, function names, input fields, option button names, check boxes,
drop-down lists, dialog box names, window names, parameters, and commands.
II
1-1
1-2
l Put the contact information of ZTE Corporation local office at a noticeable place and
inform the maintenance personnel of this and seek help in case of emergency. Update
the contact information timely.
Hardware Tools
l Screw driver (Straight, Cross)
l Wrenches
l Thin nose bent pliers
l Ethernet cable pliers
l Soldering irons
l Antistatic wrist straps
l Antistatic brushes
l Signaling testers
l Multi-meters
l AC power for maintenance
l Power extension lines and sockets
l Telephone cables
l Ethernet cables
1-3
1-4
Check system alarms or Alarms from the alarm box Alarm indicator is off.
notifications
Alarm from the OMM system No critical or major alarm
Temperature 15 ℃ – 25 ℃
Check service load Card running status RUN indicator is green and
flashing slowly (1 Hz).
Table of Contents
Checking the Power Voltage of the Equipment ...........................................................2-2
Checking the Temperature in the Equipment Room ....................................................2-2
Checking the Working Status of the Air Conditioner ...................................................2-3
Checking the Dustproof Measures..............................................................................2-3
Checking the Working Status of Fans.........................................................................2-4
Checking the Card CPU Usage ..................................................................................2-4
Observing the Indicator Status of a Switching and Control Card .................................2-5
Observing the Indicator Status of a PON Interface Card .............................................2-6
Observing the Indicator Status of an Ethernet Uplink Interface Card...........................2-7
Observing the Indicator Status of an Ethernet Interface Card .....................................2-8
Observing the Indicator Status of a CES Interface Card .............................................2-9
Observing the Indicator Status of a Common Interface Card ....................................2-10
Observing the Indicator Status of a Power Card .......................................................2-11
Observing the Indicator Status of the Fan Box..........................................................2-12
Detecting the NM Channel .......................................................................................2-12
Monitoring Alarms in Real Time................................................................................2-13
2-1
Context
l The ZXA10 C300 uses -48 V/-60 V DC power. An AC/DC converter should be
available in the equipment room.
For -48 V DC, the voltage range is -41 V DC to -57 V DC.
For -60 V DC, the voltage range is -48 V DC to -72 V DC.
l To ensure continuous operation of the ZXA10 C300 in case of power failure, a backup
power supply, such as a generator or a storage battery, should be available in the
equipment room.
l The DC power supply should support over-current and over-voltage protection and
indication.
Steps
1. Use a multi-meter to measure the DC power input voltage.
2. Record the read voltage.
– End of Steps –
Related Tasks
If the read voltage is not in proper range, check the input power and keep the backup
power working.
Steps
1. Check and record the temperature read on the thermometer.
– End of Steps –
Relative Tasks
If the temperature is not in the proper range, perform the following operations.
To ... Do ...
Air conditioner is unavailable in the Install an air conditioner in the equipment room.
equipment room
2-2
To ... Do ...
Air conditioner is available in the equipment Check whether the air conditioner works properly.
room l If yes, set the temperature to 18 ℃ – 26 ℃.
l If not, contact the vendor to fix the air conditioner.
Steps
l When there is an maintenance engineer on duty in the equipment room, the engineer
should check the working status of the air conditioner every day.
l When there is no maintenance engineer on duty in the equipment room, an
maintenance engineer should check and record the working status of the air
conditioner at least once a month.
– End of Steps –
Relative Tasks
If the air conditioner is faulty, contact the vendor to fix the air conditioner.
Steps
1. Check the dust density in the equipment room.
– End of Steps –
Relative Tasks
You can reduce dust density by the following measures:
2-3
Steps
l When there is an maintenance engineer on duty in the equipment room, the engineer
should use the show fan command and observe fan box indicators to check the working
status of the fans every day.
l When there is no maintenance engineer on duty in the equipment room, an mainte-
nance engineer should check the environment temperature of the equipment by the
monitoring device, check the alarms and notifications of fans. .
Note:
A maintenance engineer should check and record the working status of fans at least
once a month.
– End of Steps –
Relative Tasks
If the fan is faulty, check the power cable connection or replace the fan. If the fault still
exists, contact the maintenance engineer for troubleshooting.
Context
Usually, the CPU usage of a card is no more than 80%.
Only when the switching and control card is saving data or writing data to flash, its CPU
usage will be higher than 80%.
Steps
1. Use the show processor command to query the CPU usage of each card.
– End of Steps –
Relative Tasks
If the CPU usage of a card is over 80% frequently, perform the following operations:
2-4
l Check whether the configuration data is proper. If not, reduce the subscriber quantity
or expand the system capacity.
l Check the network topology and whether there are a lot of broadcast packets due to
ring network. If yes, modify the network topology.
Context
The ZXA10 C300 supports the following switching and control cards:
l SCXL: supports 800 Gbps switching capacity and 32 K MAC address table.
l SCXM: supports 480 Gbps switching capacity and 32 K MAC address table.
l SCXN: supports 480 Gbps switching capacity, 32 K MAC address table, and VoIP
function (with VoIP daughter-card).
Table 2-2 describes the indicators of the switching and control cards.
Red LED is ON. The card is seriously faulty, such as hardware fault.
Yellow LED flashes slowly (1 The card type is inconsistent with configuration
Hz). (TYPEMISMATCH).
2-5
Steps
1. Observe the indicator status of the switching and control card.
– End of Steps –
Context
The ZXA10 C300 supports the following PON interface cards:
l GTGH: 16-port GPON interface card
l GTGO: 8-port GPON interface card
l GTXO: 8-port XG-PON1 interface card
l ETGH: 16-port EPON interface card
l ETGO: 8-port EPON interface card
l ETTO: 8-port symmetric/asymmetric 10G-EPON interface card
l ETXD: 2-port asymmetric 10G-EPON interface card
Table 2-3 describes the indicators of the GPON and XG-PON1 interface cards.
Table 2-3 Indicator Description for GPON and XG-PON1 Interface Cards
Red LED is ON. The card is seriously faulty, such as hardware fault.
Yellow LED flashes slowly (1 The card type is inconsistent with configuration
Hz). (TYPEMISMATCH).
2-6
Green LED is ON ONUs are registered on the PON port and work
properly.
Table 2-4 describes the indicators of the EPON and 10G-EPON interface cards.
Red LED is ON. The card is seriously faulty, such as hardware fault.
Steps
1. Observe the indicator status of a PON interface card.
– End of Steps –
2-7
Context
The ZXA10 C300 supports the following Ethernet uplink cards:
l 10GE Ethernet uplink card: XUTQ
l 10GE/GE Ethernet uplink card: HUTQ and HUVQ
l GE Ethernet uplink card: GUFQ, GUSQ, GUTQ, and HUGQ
Table 2-5 describes the indicators for the Ethernet uplink cards.
Red LED is ON. The card is seriously faulty, such as hardware fault.
Yellow LED flashes slowly (1 The card type is inconsistent with configuration
Hz). (TYPEMISMATCH).
Steps
1. Observe the indicator status of the Ethernet uplink card.
– End of Steps –
Context
The ZXA10 C300 supports the following Ethernet interface cards:
l FTGK: 48-port P2P Ethernet interface card
l GDFO: 8-port GE Ethernet interface card
2-8
Red LED is ON. The card is seriously faulty, such as hardware fault.
Yellow LED flashes slowly (1 The card type is inconsistent with configuration
Hz). (TYPEMISMATCH).
Green LED flashes. The interface is transmitting and receiving the data.
Steps
1. Observe the indicator status of the Ethernet interface card.
– End of Steps –
Context
The ZXA10 C300 supports the following CES interfaces cards:
l CTLA: STM-N CES interface card
l CTBB: 32-channel E1 balanced CES interface card
l CTTB: 32-channel T1 balanced CES interface card
l CTUB: 32-channel E1 unbalanced CES interface card
Table 2-7 describes the indicator for the CES interface cards.
2-9
Red LED is ON. The card is seriously faulty, such as hardware fault.
TX/RX Two green LEDs are Optical module is ON. Data transmission and receiving
ON. is normal.
Two green LEDs are Optical module is OFF without being configured.
OFF.
Red LED is ON. High order alarm occurs on service line to 2 M card.
Steps
1. Observe the indicator status of a CES interface card.
– End of Steps –
2-10
Context
The ZXA10 C300 supports the following common interface cards:
l CICG: common interface card.
l CICK: common interface card, supports 1PPS+TOD.
Table 2-8 describes the indicators of the common interface cards.
ETH Green LED is ON. The interface connection is proper, but no data is
sending or receiving.
Steps
1. Observe the indicator status of a common interface card.
– End of Steps –
Context
The ZXA10 C300 supports the following power cards:
l PRWG: maximum current 30 A
l PRWH: maximum current 40 A
Table 2-9 describes the indicators of the power card.
2-11
Steps
1. Observe the indicator status of a power card.
– End of Steps –
Context
Table 2-10 describes the indicators of the fan box.
RUN Green LED is ON. Power supply of the fan box is proper.
ALM Red LED is ON. At least one fan is faulty. Check the fan.
Steps
1. Observe the indicator status of the fan box.
– End of Steps –
Steps
1. On a local terminal, use the ping command in HyperTerminal to detect the
communication between the NE and the NMS.
2. If the network connection between the NE and the NMS is proper, use the SNMP ping
command on the NM client to detect the logical link between the NE and the NMS.
– End of Steps –
Relative Tasks
If the communication between the NE and the NMS is abnormal, check the status of the
following:
l NE
l NMS
2-12
Steps
1. In the NetNumen U31 Unified Management System - Client window, select Fault >
Alarm Monitoring to open the Alarm Monitoring view.
2. Double-click an alarm to view the detailed information of the alarm on the Detail tab
in the popup dialog box.
– End of Steps –
Relative Tasks
If there is active alarms, perform troubleshooting according Handling Suggestions.
2-13
2-14
Table of Contents
Detecting Virus...........................................................................................................3-1
Querying History Alarms.............................................................................................3-2
Prerequisite
Before virus check, make sure that antivirus software has been installed on the server.
Context
Do not use the floppy disk drive or CD drive to perform read or write operations which are
irrelevant to maintenance. Make sure the floppy disk or CD is free of virus if you have to
use it on the PC.
Steps
1. Perform virus detection on the NM server, NM client, and maintenance terminal each
week.
Note:
The virus scan tools such as Norton Antivirus or MacAfee are recommended. They
can scan virus periodically and update periodically.
– End of Steps –
3-1
Steps
1. In the NetNumen U31 Unified Management System - Client window, select Fault >
Query History Alarms to open the Query History Alarms window.
2. On the Location tab, select the NE type.
3. On the Alarm Code tab, select the alarm code.
4. On the Time tab, set the time range.
5. On the Others tab, select the alarm type and severity.
3-2
Log
Table of Contents
Cleaning the Cabinet..................................................................................................4-1
Checking the Power Cable and Grounding Cable.......................................................4-2
Backing up the NE Configuration Data .......................................................................4-2
Backing up NE Data Periodically ................................................................................4-3
Exporting Logs ...........................................................................................................4-7
Managing the Disk of Maintenance Terminal ..............................................................4-7
Measuring the Ground Resistance .............................................................................4-8
Steps
1. Check whether the cabinet is clean, both surface and inside, no obvious stain and
foreign object.
2. If there is any stain, dust or abnormal objects, perform the following operation.
4-1
To ... Do ...
Clean the cabinet surface Use 99.5% alcohol to clean stains on the cabinet
surface. Do not stain cards or components in the
cabinet.
Note:
If the problem cannot be fixed, contact the professional maintenance personnel.
– End of Steps –
Steps
1. Check the connection of power cable and grounding cable.
If the connection is improper, connect the cable properly.
2. Check whether the cable status.
If the cable rusts, replace the cable.
– End of Steps –
Steps
1. In the NetNumen U31 Unified Management System - Client window, right-click
the ZXA10 C300 NE and select System Management > Backup/Restore NE
Configuration Data. The Backup/Restore Configuration File window appears,
see Figure 4-1
4-2
2. On the Upload to NMS tab, select the files to upload, and then click Start to back up
the NE configuration files to the backup directory of the FTP server.
Note:
l Select Remote Upload, and upload the NE configuration files to the root directory
of the FTP server.
l Click Batch Upload to back up the NE configuration files of multiple NEs.
– End of Steps –
Related Tasks
If the data cannot be uploaded successfully, check the running status of the NE.
Steps
1. In the NetNumen U31 Unified Management System - Client window, select
Maintenance > Task Management > Show Timing Task. The Task Management
view appears.
4-3
2. In the left navigation tree, select Task Management > Access Network Task > Data
Configuration Backup Task to open the corresponding task configuration window,
see Figure 4-2.
3. Click to open the Create Task window. Specify the task name, task status,
condition template, and action template, see Figure 4-3. Click Next.
4-4
4. Specify the plan type, task start time, execution time, and duration, see Figure 4-4.
Click Next.
4-5
5. Specify the NE type to execute the task, see Figure 4-5. The Home Directory column
shows the directory to save the backup data in the NMS server.
4-6
Steps
1. In the NetNumen U31 Unified Management System - Client window, select Security
> Log Management. The Log Management window appears.
2. In the left navigation tree, select Log Management > Operation Log > All Operation
Log to open the corresponding log tab.
– End of Steps –
4-7
Steps
1. In Windows, right click My Computer and select Explore .
2. Save the unnecessary file to other media.
3. Right-click a disk and select Properties.
4. In the General tab, click Disk Cleanup to release disk space.
– End of Steps –
Context
For the ground resistance requirement for different system capacity, refer to Table 4-2.
>10000 ≤1 Ω
2000 – 10000 ≤3 Ω
<2000 ≤5 Ω
Note:
If the PE, lightning protection, and grounding cables are jointly connected, the ground
resistance must be less than 1 Ω.
Steps
1. Use the ground resistance tester to measure the ground resistance in the equipment
room.
If the ground resistance is beyond the proper range, check the grounding cable and
ground stud.
– End of Steps –
4-8
Steps
1. Use the username command to configure the username and password.
2. Use the show username command to query the usernmae and password.
– End of Steps –
Steps
1. Use the show clock command to query the system clock.
2. (Optional) If the system clock is inconsistent with the standard clock, use the clock set
command to modify the system clock.
– End of Steps –
Steps
1. Clean the dust on the PDU protection cover.
2. Check the input voltage of PDU.
5-1
3. If the input voltage beyond proper range, perform the following operations.
To ... Do ...
– End of Steps –
Steps
1. Unlock the dust screen and pull out the screen.
2. Use a vacuum to clean the dust on the screen, and wash the screen and dry it.
5-2
Steps
1. Use the sync-file cfg command to synchronize the data on the active and backup
switching and control cards.
– End of Steps –
Related Tasks
If the swapping fails, check whether the versions on the active and backup switching and
control cards are consistent.
1. Use the show version-saved master and show version-saved slave commands to query
the versions.
2. If the versions are inconsistent, use the sync-file img command to synchronize the
versions
6-1
6-2
NMS
- Network Management System
OLT
- Optical Line Terminal
OMM
- Operation & Maintenance Module
ONU
- Optical Network Unit
PDU
- Power Distribution Unit
PLD
- Programmable Logic Device
SIGTRAN
- Signalling Transport
SIP
- Session Initiation Protocol
STM-N
- Synchronous Transport Module,level N(N=1, 4, 16, 64)
TCP
- Transmission Control Protocol
TOD
- Time of Day
II