Managing People in Organizations: Summer 2014

Virtual Teams—Questions
Vinita Kapoor, Jane Killian, Kate Korenz, Jingyan Li, & David Mancuso

1. Which one of the below choices is not one of the main challenges that virtual teams
face?
a. Team Motivation & Engagement
b. Booking meeting rooms with projectors to share information
c. Understanding & Overcoming Diversity
d. Integrating Technology so virtual contributions do not feel like they take extra
effort

2. Understanding and Managing Diversity means

a. Recognizing language differences and creating common definitions for the
team
b. Recognizing differences in metrics and processes
c. Recognizing that virtual team members have nothing in common
d. Recognizing differences in behavioral norms
e. A, B, & D

3. What is sequence about evolvement of team according to Tuckman’s stage model of

development?
a. Forming, storming, norming and performing
b. Forming, norming, storming and performing
c. Norming, storming, forming and performing
d. Performing, forming, norming and storming

4. What is the challenge to virtual teams in forming stage?

a. Risk of making erroneous stereotypes
b. Diversity of work contexts
c. Frustration over free-riding or non-committed teammates
d. Difficulty in developing norms

5. Which one of the four are not pitfalls to virtual teams

a. Lack of face to face communication
b. Lack of trust
c. Cultural clashes
d. Deadlines

6. What is a recommended method to increase virtual team interaction and reinforce

social bonds
a. Create a virtual “water cooler” or online gathering place
b. Meet at a local coffee shop
c. Avoid contacting those in different time zones
 d. Only contact through e-mail

7. ______________ is groups of geographically, organizationally and/or time dispersed

workers brought together by information and telecommunication technologies to
accomplish one or more organizational tasks
a. Virtual team
b. Geographically dispersed team
c. Distributed team
d. Remote team
e. All the above

8. There are many virtual team structures, but based on the one discussed in class.
Which component is a part of the virtual team structure?
a. Socio-emotional processes
b. Input
c. Output
d. Task processes
e. All the above

9. Virtual teams and face-to-face teams:

a. Form a dichotomy
b. Fall on a continuum
c. Represent a cycle
d. Are mutually exclusive

10. Which of the following are advantages of virtual team in comparison to face-to face
teams?
i. Ability to operate irrespective of time or geographic location
ii. Performance is easier to document and review
iii. Interpersonal connections are developed faster
a. I only
b. I, II, and III
c. I and III
d. I and II