RESEARCH PROJECT REPORT

ON

“QUALITY OF WORKING LIFE IN BANKING”

SUBMITTED FOR THE PARTIAL FULFILLMENT OF THE DEGREE

OF

MASTER OF BUSINESS ADMINISTRATION

of

PUNJAB TECHNICAL UNIVERSITY, JALANDHAR

By

STUDENT NAME

ROLL NO.

MBA IV SEMESTER

UNDER THE SUPERVISION OF

TEACHER NAME

DESIGNATION

Chandigarh Business School of Administration

2017

MBA/09/241
QUALITY OF WORKING LIFE

Certificate of Supervisor

This is to certify that Mr. Student Name Roll No. Roll No. has completed the
research project titled “Quality Of Working Life In Banking” under my
supervision in partial fulfillment of the MASTER OF BUSINESS
ADMINISTRATION degree of Punjab Technical University, Jalandhar.

Supervisor’s signature:
Supervisor’s name: Ms. Dipti Batra
Supervisor’s Designation: Assistant Professor

Date:

Place:

Forwarded for evaluation by Research Committee:

(Member of Research Committee’s Signature)

Seal of the CBS

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QUALITY OF WORKING LIFE

Declaration
I, hereby declare that the research project report titled “Quality Of Working
Life In Banking “is my own original research work and this report has not
been submitted to any University/Institute for the award of any professional
degree or diploma.

Student Name

MBA (4th)

Chandigarh Business School

Date:

Place:

Acknowledgements

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QUALITY OF WORKING LIFE

I express my sincere gratitude to ….Company Supervisor Name (If any)…. (…Designation with
Comp. Name…..) and …College Supervisor Name…. (Designation with College Name) for
providing me an opportunity to work on this project. I am very grateful for their constant
support and guidance throughout the duration of the entire project. I express my sincere thanks
to ……Head of the Institution…… and our present summer internship coordinator…summer
internship coordinator name….. for their guidance and support. I also express my thanks to …..If
you want to add any other Name…….and …..If you want to add any other name……..for their
encouragement and guidance. Lastly, I thank my parents, family members and friends for their
constant support in my endeavor.

Student Name

Roll No.

PTO for further details

TABLE OF CONTENTS

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QUALITY OF WORKING LIFE

Chapter No. Contents Page No.

1. Introduction

To Project

To Banking System

2. Review of Literature

3. Need and Scope of Study

4. Objectives of Research

5. Research Methodology

Limitations

6. Data Presentation and Integration

7. Data Analysis and Findings of the Study

Recommendations

Conclusion

Bibliography/References

Annexure

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QUALITY OF WORKING LIFE

CHAPTER 1

INTRODUCTION