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company. Technology advancements and organizational leadership are changing and is changing
how occupational is being designed, delivered, learned, and taught. If we do not adhere to these
changes, we will be left behind, or we will fail to make an impact in the world that we live. "I
found that I had become so used to composing virtual prose at the keyboard I could no longer
draft anything coherent directly onto a piece of paper. "It wasn't so much that I couldn't think of
the words, but the physical effort of handwriting, crossing out, revising, cutting and pasting
(which I couldn't very well do at a meeting without giving away my inattention), in short, the
writing practices I had been engaged in regularly since the age of four, now seemed to overwhelm
and constrict me, and I longed for the flexibility of digitized text." (Baron, 2000) When I look back
at all the times that I have tried to do anything that has to do with writing I could truthfully say
that I have used my laptop or desktop. This is because it has allowed us to be more effective with
my writing skills, but because the process of using technology allowed me to make the process
more effective and easier to access or transfer without the lack of the information be altered or
miss interoperated or losing it intended purpose. "A system is a set of elements connected in
ways that allow them to form complex wholes toward a particular goal." (Aragon, 2018) These
become effective whether we are trying to sell a product to a customer or, we are simply trying
to stay connected with a stockholder or a business partner across the globe. How we those tools
will determine the extent of how they will be effective of us reach our goals. Only when we can
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bring organizational leadership and technological advancements together will be able to learn
how they will help us become more productive. "There are two foolish mistakes we can make,
we can assume that the way something is now is the way it has always been and must be, or we
can assume that the way something now has no particular motivation or rationale behind it."
(Nardi, 1999) Whether we are trying to reach a customer or use a technological device, it is
essential to understand that they have parameters that are either set by the technology itself or
the user. It's important to realize that the developer fixes and sets the settings. These parameters
are either set by the developer to keep the system run effectivity or, it could be done because of
the limitation of the software and the ability to output that demand. The parameters will change
due to the expansion of technology or the and the understanding of the programmer.
As leaders and as developers it is essential to always remember the big picture is our end
goal. "While it may seem like a somewhat abstract subject, systems are everywhere; they are
part of our day-to-day experience. However, the fact that systems are pervasive doesn't mean
they're obvious. Understanding systemic relationships call for looking at things holistically. He is
not easy. We usually want quick, easy answers to problems, so we break things down into smaller
chunks that we can understand. Understanding complex wholes are unintuitive, difficult, and
time-consuming." (Aragon, 2018) The heartbeat of every project that we are working on should
always be the big picture. This is because it allows us to stay focused on the primary purpose of
the project, and it will be the driving force of your manager and the stakeholders who you will be
reporting too. If we forgot or we misdirect our team it will derail the project and it will also cause
the team to feel split between having to choose which task they would want to do and the job
that is required of them. When it comes to making choice on which task we should do and the
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one we want to do, most people will either choose the task that is easier to finish or they will
choose the task they like the most. This will only cause a delay and it will frustrate the
stockholders and it will lengthen the process of what the project will need in order to finish its
end result.
Degree overview
Consistency is critical when we are trying to make an impact in the business world. Being
able to create a well-rounded understanding of technology gives our employees and us a better
foothold on how to be head of the curve. It gives them the ability to stay connected more
consistently with each other, and it allows them to stay connected with those who are around
the world. With the adoption of technology, we can always modify and develop the way in which
we can grow and develop. Because technology is consistently evolving and expanding it allows
us to continuously find new ways to become more effective when we are trying to reach our
goals. Technology has not only allowed us to grow socially, but it has allowed us to expand
globally. How we gather information and how we store it has changed dramatically. In the past,
there were only a few ways to transfer a piece of data across the globe. We could send an email
to the individual (which was limited), or we could send them a USB drive that had the file stored
on it. When it came to emails, most data were limited to 10Mb of memory. However, with the
advancement of iCloud, Google Drive, Dropbox the user can send larger files and, they access the
data within a matter of seconds and stay connected. By using these features, it allows us to create
a more productive way in which we can improve on work in which we are trying make an impact
with. During the progression of the past two and a half years and the development of this paper,
it has allowed for more profound reflections of how the interdisciplinary degree between
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organizational leadership and technological development. The primary focus of this paper is to
teaching us how they can make an impact separately but, also how they can combine and make
an impact together. It is not just important to learn why this is important but to see how we can
apply this within the sphere of our work and how these adoptions will help to create a better
understanding of how it will continue to develop us as business leaders and peers among those
Technological advancements have shifted the way in which we interact with the world
around us. It takes more time and effort to do technology work, whether we are working on
developing an application or a website that will help keep people connected. It takes more time
and effort to make it work rather than just chucking everything together and hope that it would
work out in the end. With technology, we need to take our time and plan out the direction on
what we want the website to look like before we even start to write the code or place things on
the website. A storyboard or a sitemap that allows the developer to create a blueprint on how
they would like the site to look before even touch a keyboard. "good sites and good pages are
the products of planning. Site mapping is the equivalent to creating an architectural blueprint
before any mortar is mixed." (Carroll, 2014) Creating a storyboard is a good start because it allows
us to create a temple that will help us see how the navigation of the site will work and how it will
come together at the end. When creating a website, it should make the user feel comfortable,
and it should not become a task trying to locate information. Creating a map is a good start
because it allows processing the information by looking at all the facts before even starting the
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process. "In any case, the key point is that just as physical environments such as buildings are
systems composed of various subsystems, the same is true of information environments. Good
design requires understanding how the whole works, and this, in turn, requires an understanding
of what the parts and subsystems are and how they integrate and interact with each other in a
way that creates a whole greater than the sum of the parts." (Arango, Living in Information, 2018)
When it comes to technological advancements, we need to understand that multiple parts work
together to keep the application and the site running effectively. The role of thumb when it
comes to website design is to create a site that other people want to visit. A majority of
developers will create a site that is something they have been thinking about for a while, and it
is something that they find informative; however, it’s important to understand that we are trying
to reach our audience, not ourselves. It is important to be structured when developing and
working on the technology. Keep it simple and scannable (KISS). Navigation should be simple,
quickly familiar, and always logical." (Carroll, Writing and Editing for Digital Media, 2014) By doing
this, it allows them to stay focused on the task at hand, and it also allows them to say connected
with the information that they are trying to process through. It's not just important to create a
site or application that is easy to navigate through but is simple and easy for people to access
information. Therefore, this is because the people who visit your site or your application are
consumed with multiple tasks and responsibilities throughout their day. They are busy with
meetings, deadlines, and connecting with stockholders. They are not just trying to block out their
time with useless tasks. When people visit a site that is disorganized or unstructured, they will
leave before they even try to find the information they are trying to access. With the adoption of
technology not only have we found ourselves struggling to keep ourselves entrained, but we have
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also come to understand that our attention span has lessened due to the amount of information
that is available to us. "Research found a decrease in human attention span across all ages and
genders. Average attention span has now dropped to eight seconds, with the goldfish standing
at nine seconds." (IFL Science, n.d.) Therefore, this not because we are not able to focus our
attention on one thing for an extended amount of time, but the fact that the amount of
information that we can connect with allows for us to be more indecisive. As a developer and a
website creator, we should be understanding and attentive to the input that our visitors provide
us about our site. It is not just important to have a site that people are willing to scroll through,
but it needs to be readable, and it needs to be easy to find information. It needs to engage our
readers in new fresh ways. As developers and as creators of websites we need to be able to
challenge ourselves and the way that we think about technology. We need to keep it fresh and
alive that will cause the user to feel a sense of value to the page and will continue to use the
website. When we do not think about our users and we start to try to create a site without a plan
and a purpose it will become dull, and it will not make an impact the way in which we desire.
"Everyone knows what it is like to produce a dull, sleep-inducing story" (Fedler 2012) because
the internet has so much to offer us as users. When a website is overloaded with information,
unorganized, unrelatable, it will distract and confuse the reader. As a website creator, we need
to draw our reader in and continue to bring them content that will create foot traffic we are not
able to keep our user entertained, or we will lose them and, they will not create good foot traffic
to our sites. It’s important for use as developers and as creators of a site to be willing to listen to
our user and allow them to provide us with feedback on our sites and our application. Allowing
the user to provide input gives the developer and the creator the chance to hear from the user
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and make corrections that will help the site develop and grow. Therefore, allows ourselves and
our team to have a clear view of technology. As developers and as website creators we need to
understand that feedback is essential, but they are necessary when we are trying to make an
impact with an application or a website. the Feedback allows us to hear back from our user and
it allows us to see the mistakes or the things that we missed. It is important to know that
technology is not accepted by everyone. There are those who accept and value the impact that
technology has on our culture; then there are those who believe that it was destructive and
causes us to regress as a society. "The increased use of digital media is changing people's
everyday life and the way that they connect and collaborate in the boarder societal context, at
work, and in social society." (Nayyar, 2015) Not only has technology allowed us to become more
interconnected with people around the world, but it has also caused us to disconnect from the
society that is right in front of us. “Socrates favored learning through face-to-face conversation
over anonymous, impersonal writing. Plato feared that writing would destroy memory. Why
make an effort to remember or, more correctly, to memorize something when it is already
written down?" (Carroll, Writing and Editing for Digital Media, 2014) The fear that Plato and
Socrates had about learning and challenging ourselves has become a reality. When I was enrolled
in a community college my thoughts were not about how could I challenge myself as a student
or how could I try to remember this information, but it was more about trying to get the grade. I
was consumed with trying to pass the course that it was the only thing that motivated me as a
student. I would jump from one course to the next without allowing the content to affect me or
challenge me as a student. During those two years, my thoughts were just about getting to the
next course. I would move from one exam to the next not trying to retain the material, but just
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learning it enough in my short-term memory to allow me to pass the course. With the
development of technology and the ability to access any form of information, it seemed useless
Technology is not the only thing that has been affected by time. The style of leadership
and the way that we manage our teams has also been affected. In the past, the mark of a great
leader was someone who was able to hire the right people or create the right schedule. With the
development of time and the ability to adapt as leaders, we can see that leadership does not
begin and end in our office. However, it extends on the floor and, it allows us to become the
person that people are willing to truth and the type of person that people are willing to follow
even when things do not make sense. It's easy to be a manager when things are running well,
and our teams are happy, but what about when setback happen and, we are forced to find ways
in which we need to be the rock that our teams will lean on. “Firefighting is a term used to
describe how you deal with crises or unexpected events. A firefight occurs when something you
didn’t anticipate occurs and, you have to deal with it. Sure, firefighting happens on projects. No
matter how carefully it is planned, firefights are going to happen. But not everything that happens
on a project is a firefight. Many things that happen on a project can be predicted, if thought is
applied to planning Firefighting – the recipe for a short, unhappy life – is certainly not the way to
run a project.” (O'Connell, 2011) When setbacks happen and, we are forced to make a decision
our teams and our stakeholders are looking at the way in which we will react. We can either
choose to accept the fact that situations happen and allow them to make us better leaders or
some people will shut down and try to hide the issue. During the time at Starbucks, it has
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provided for great insight on how leadership should be performed. A great leader is not someone
who can bark a list of orders but is someone who can lead by example and can motivate those
around him to become more. "Buoyancy is a phenomenon whereby, as a leader, you "float,"
because the people in the community you have inspired believe that you should. They believe in
you, support you, celebrate your strengths, and shore up your weaknesses, all because you
understand, connect with, and ignite what lies in their hearts. Creating a following requires a
capturing their imagination with a special quest—a common ambition and resulting culture that
binds them as one. Buoyancy means that everyone must be with you willingly, as a community,
a dedication to and focuses on the spiritual and functional well-being of the people who will help
with our growth. Buoyancy rests on the assumption that everyone is different and special. You
will be supported if they know you love them and believe in them and if they feel they are part
of an inclusive culture. They will compensate for your weaknesses and shore up your strengths."
(Allen, 2014) Being a leader does not mean that we sit back and command our subordinates and
our team members to do something, but as a leader, we are willing to lead by example. Not only
is a great leader someone who is willing to lead by example, but they are willing to take criticism.
A great tool to help with this is a Leadership Traits Questionnaire this is because it allows us to
no have a skewed view of our leadership style without our pride getting in the way. It’s easy to
say that we are great leaders or that we care about our teams when it comes to people asking
about our style of leadership. It is a different thing when we are willing to ask our peers and our
subordinates what they think about our attitude, or diligence, and our ability to become
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empathetic when it matters to the people whom we connect with on a daily basis. When we hear
feedback on our performance as a leader, it is always wise to allow the criticism to motivate us
to change ourselves to become better leaders. When we hear feedback, it’s important to
understand that they are not built in stone. We need to see them as stepping stones which allow
us to learn about new ways in which we can become gentler with our attitude, or proactive, and
become more empathetic. The skills that we are learning and adapting from will allow us to
become the leader and the mentor that we were meant to become. It is easy for us to become
hostile when we hear a comment that we do not like, but the mark of a great leader is someone
who is willing to use those situations to allow them to grow and develop. in a video by Drew
Dudley during his TED.com talk, he talked about creating moments that will not just inspire
people, but they will allow them to grow and develop as leaders and as people. As a leader of a
business or a non-profit, we are not just designed to make a profit, but we are there to motivate
and challenge the people that we work with on a daily. Having a nine-to-five shift is easy.
However, being a person who is willing to challenge ourselves and inspire those around them to
become something more is a different task. It is a genuine desire and a different outlook on how
we perceive the work that is before us. As a leader and as a fellow peer we need to understand
that to become a great leader we need to able to deal with issues as they come up. Issues come
up and how we choose to deal with them will determine the type of person whom we will
become. Sometimes we need to be able to step back and process the information before we can
come up with a solution to our problem. It is easy to say that we will leave our situations and our
problems at the door, but the fact of the matter is that this is not as easy as we would like it to
be. We sometimes cannot leave our issues at the door and they can and will affect the way in
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which we interact at work. A few years back when I was starting my work at Starbucks, I had
encountered a situation that shook me to the core. My twin brother used my name being pulled
over by the police which caused a ripple effect with the way that I acted at work, with school,
and those who were close to me. I tried to hide my anger, disappointment, and my lack of trust;
but the more I tried to hide the situation the more it consumed my attitude and the way I acted.
Therefore, this is said to show that our attitude does not just change because we get bored or
we want to spice up or work environment. However, as a leader and as a mentor to the people
around us we need to be empathetic about how we act and need to be willing to be someone
that people will trust not just one the ground level, but someone we can trust with our issues.
Being in the role of a shift supervisor has provided me the ability to being a leader in the small
scale, and it has allowed me to learn a lot about people and how they process information and
how they interact with each other. When it comes to leadership, we need to be willing to accept
all people no matter their color, race, ethnicity, or background. It is easy for us to create biases
based on our first view of an individual or the first few minutes that we interact with someone.
We limit people's ability due to our interaction with them, and this does not allow them to grow,
develop, or even challenge ourselves and those we work alongside. One of the most important
ways in which we can grow and develop as leaders is our willingness to allow time for self-
reflection and self-evaluation on how we are performing as leaders and as mentors. Self-
reflection and self-evaluation cause two things to happen as leaders it will either cause us to
become defensive by placing the blame on other people or we can allow the situation to grow
us. They shift the blame on other people rather than allowing themselves to learn from the
mistakes and situations. Alternatively, it will cause us to step back and allow those evaluations to
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help us become more focused on how we can become more effective when it comes to our role
as a leader. As a society and in the sphere of business we have view failure or issues at work as a
lack of ability to grow and develop. “We have to encourage a culture in which failure is not
something that should be punished or avoided all costs but a vital part of the learning experience,
and something that can push the company forward.” (Allen, The Case of the Missing Cutlery,
2014) We need to see these failures as stepping stones that will help us develop and allow us to
move forward as leaders. If we are not willing to see our failure and our mistakes as stepping
stones it will not allow us to learn from those situations and we will continue to make the same
mistakes over and over. However, if we are willing to step back and look at our mistakes or
failures as learning opportunities it will allow us to see things differently and it will also allow us
to become more structured the next time we deal with that situation.
Technology can only be affected by the extent to which we choose to allow it to develop
us into the person that we were meant to be. When we encounter change, we are faced with
two options the fight or flight situation. We can choose to be hostile and not allow it to develop
us, or we can resist and fight to learn a new skill to become more well-rounded as individuals.
"Over time, these information technologies have become better, faster, cheaper, and more
ubiquitous. Paper scrolls were an improvement over clay tablets, codices an improvement over
scrolls, printed books over manuscripts, and so on." (Arango, Living in information, 2018) We
need to view change as a stepping stone. These stepping stone will allow us to become more
effective the more we come to understand the way in which they work. Technology has allowed
us to be more interconnected with the world around us. Before the development of technology,
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the only way to connect with leaders and business partners around the world it would take
months and even a lifetime. However, with the development of technology, we can connect with
them within a matter of seconds, and it has allowed us to create a deeper understanding of how
However, it is not just technology that has changed. As leaders, we have been challenged to
become more interconnected with our teams. "Leadership is not a matter of, "I tell you what to
do, then, you do it." It is a human game achieved by unearthing the deep, visceral, often
unspoken desire of your people and connecting yourself to it. Leadership is the means by which
you create your following and, in time, buoyancy." (Allen k. , 2014) Leadership is not about being
on a pedestaled barking orders, but it is about creating a deeper relationship with our peers and
our subordinates. "Buoyancy means that everyone must be with you willingly, as a community,
a dedication to and focuses on the spiritual and functional well-being of the people who will help
you grow. Buoyancy rests on the assumption that everyone is different and special. You will be
supported if they know you love them and believe in them and if they feel they are part of an
inclusive culture. They will compensate for your weaknesses and shore up your strengths." (Allen
K, The Case of the Missing Cutlery, 2014) The missing concept of buoyancy in leadership is perfect
because it reminds the leaders that they will need their team and their team will need them. It is
not a solo mission we are not working against to compete, but we need to work together to reach
the same goal. This goal is not possible without the person next to use and vice versa.
Technological advancements and organizational leadership are not stagnant, but they are
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progressive. They are continually changing and evolving as we move forward in the future. How
we choose to develop and grow will determine the level of impact that we will have as future
business leaders, mentors, managers, and peers. Technology has dramatically changed the way
in which we can connect, and the way in which we can make an impact. Some of the ways in
which technology has been noticeably affected is the way in which are able to learn, how we
education, how we connect with the people, how we connect with people around the world, and
the way in which we create a carbon footprint when it comes to identity in the business world.
Technology is not the only thing that has been challenged us to grow: the way that we lead and
the way we connect. "Leadership was something that was straightforward, done ‘by the book'
and could be easily learned. Leadership today is a lot more complex.” (Riggio, n.d.) It does not
matter if you have been a manager for a couple of years or if you are starting as managers. Being
a manager was something that you could teach someone. It was a formula that you followed like
coloring inside the line, but over time, we started to learn that being a manager meant more than
just coming to work and clock in but it meant being more involved. It is said that we need to have
a better ability to recognize our fellow peers and recognize how we can challenge them to grow
and develop. When it comes to leadership, there are multiple styles of ways in which we can
make an impact. Not one method is better than the other, but each style requires a different type
of person and how they challenged those peers and motivated them in multiple ways. There is a
multitude of ways in which we can lead our teams however in this paper I will be looking at five
of those styles. How each of these different styles challenge the leader and those they work with.
The five methods that I will be observing are Delegative leadership, Autocratic leadership,
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the command is different from the other in the way in which they lead, how they direct, how
they choose to focus their attention, and how they choose to make an impact. This does not
mean that one style of leadership is better than the other, but as we explore different styles, to
will help to understand how each method works to its benefit and how to make an impact. It’s
important to know that as we learn about leadership and technology that those characteristics
are not set in stone. They can adapt, they can develop, and they can change depending on the
individual and how they are willing to allow the information to mold them into the person they
this before we move on to understand the importance of technology when it comes to a social
and global impact, it has challenged the way in which we grow and develop, how we are
educated, how we communicate with people, and how we build our personal and professional
identity. Before the installment of technology, the only way for anyone to get a degree and
progress with our skills on the job and individual would have to attend a campus and go through
the course content; however, with the development of technology anywhere can be a classroom
and we challenge ourselves in any atmosphere from a local coffee shop to our dining rooms, or
even a classroom, then in a bustling nightclub .These two environments create contexts that
facilitate very different goals. Your body reacts to cues in these environments in predictable
ways: The library encourages you to be quiet and contemplative, a behavior that aids your
comprehension of texts, while the nightclub encourages you to socialize.” (Arango, Living in
Information, 2018) The areas in which we try to challenge ourselves will dictate the impact on
how we will learn the material that is set before us. It is easier to read a book in a quiet place like
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a library or a coffee shops compared to a nightclub or a bar. This is because something is always
trying to fight for our attention and how we choose to allow it to impact us will determine the
extent of how much we will be affected by the material. Technology has not only allowed us to
grow and develop in our roles as a leader, but it has also allowed us to become more effective
when we are trying to create an identity for ourselves in the workplace. Before the development
of technology can make an impact in the workplace, we would have to be present and allow our
work to speak for itself. We would have to do the grunt work which is still the extent on our
ability to make an impact, but how we connect with the world around us will also allow us to
make an impact in different ways. We can now develop a website that helps us stay connected,
and it also allows to reach more people. Creating our own digital footprint will help us reach
those areas that are foreign to someone who is across the globe. During the progression of my
TWC course, I was able to work on creating a website. The desire and the focus of this website
were to create a digital space that would emulate the work that I have been doing the past two
years. The assignment was only for just that semester. However, as I progressed through the
course, I started to realize that having something like this in my toolbox would help me to become
education the website itself continued to develop and create an identity for itself. The link to the
that this website is small, but the potential to this site will continue to evolve and grow me as a
continue to learn and evolve as a student and as an employee. The extent of this website is only
limited by the extent to which I choose to allow it to grow or I choose to allow it to develop my
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fellow peers to have a snapshot into the things that I was able to learn, the things that challenged
me, and the things that continue to mold me into the person I will become with my
interdisciplinary degree. Before starting this assignment, I always thought that website design
and technological advancements were only possible for a small group of people. However, during
the progression of the TWC courses, I was able to see that it is only limited by the extent on how
much I am willing to challenge myself. “Throughout history, humans have taught, learned,
entertained, and communicated with stories, and this has held constant across media. Stories
transmit information and transfer experience. This book, therefore, emphasizes digital
storytelling and upholds the value of narrative, which also underlines the value of a journalistic
approach to information gathering, writing, editing, and publishing online. Journalism, in other
words, serves well the journalist and non-journalist alike, especially in digital environments,
where the democracy of production and publishing are even threatening the relevance of such
distinctions.” (Carroll, Writing and Editing for Digital Media, 2014) We are constantly trying to
grow and develop. How we choose to use the technology that is before will determine the extent
on how it will affect us as individuals. The digital world has allowed us to made learning more
refined and it has allowed us to find new ways in which we can challenge ourselves. This is
possible from online schools, to do it yourself videos, or just books available online. I have spent
the bulk of my time studying at a coffee shop this is not because I cannot focus at a library, but I
get distracted easily when it is overly quiet. The atmosphere at a coffee shop allows me to narrow
my focus and concentrate on the content that is in front of me. trying to study at home was too
much distraction because I would find myself trying to do other things to consume my time rather
than getting my school work done. I would try to do chores, laundry, watch TV or nap I would try
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to find other things that would distract me from doing to work that was set before me. The
process of sitting at a coffee shop allowed me to focus my attention on the content in front of
me and it also allowed me to become more task-oriented because there are not external
variables that distract me as an individual. Not only has technology allowed us to change the way
in which we learn and challenge ourselves, but it has also changed the way in which we connect
with the world around us. How we are connecting with the people in our lives has dramatically
changed. in the past, if we wanted to create a deeper bond with someone or we are just trying
to stay connected with people, we would send a letter or try to meet someone face-to-face. We
can use tools like Facetime, IChat, Skype, Facebook, Instagram we can stay connected without
missing a heartbeat. However, with the advancement of technology, it has also made the process
of connecting a little interpersonal. We would rather Facebook our issues or Instagram them
rather than talking about them. However, the advancement of technology is not always bad, but
it has allowed us to become more efficient. “I found that I had become so used to composing
virtual prose at the keyboard I could no longer draft anything coherent directly onto a piece of
paper. Technology has allowed us to become more effective with our time. The act of using
technology allows us to keep it simple and elegant without having to recopy or restructure the
way in which we write things. When we use technology in the correct way I will help us stay
focused, and it will keep us structured. Not only has the advancements of technology allowed us
to find better ways of storing information, but it allows us to transfer and connect with that
information in a more efficient way. When trying to work on a team project, the biggest struggle
is trying to allow everyone to provide input and allow everyone to be involved. With the
improvement of technology, we can use tools like Google Drive, Dropbox, Microsoft share to
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provide them the context within a matter of minutes rather than trying to find elaborate ways in
which everyone can find a fixed time to meet up and provide their input. Technology has allowed
us to create unique ways in which we can stay connected with teams who are in the same room
but also across the globe. With the advancement of technology, it has made the progress of this
paper of efficient. Rather, than trying to block out times for me and my mentor to meet up to
discuss the progress of my paper. I can work on the paper in my own time and email her the
context in which I have been working on. This has removed some of the stress for both my mentor
and me and, it also allows us to work on the material as it comes to us. Not only has technology
been transformed with the time, but how we do business as also been affected. How we do
business and how we connect with our teams has also been intensely affected. In the past, if we
wanted to buy something or we wanted to know about a product we would have to go into a
store. With the development of technology, we have been able to find new ways in which we can
shop and make an impact in the workplace. “online shopping is a form of electronic commerce
which allows to directly buy goods or services from a seller over the internet using a web
browser.” (Wikipedia, 2018) Not only are we able to use our computers to make these
interactions but we are now able to use our smartphones which also allow us to connect with
the goods and services that we would like to purchase. It would be impossible to write down
every business that has an online store. Therefore, this is because every business who wants to
make an impact has some of the online access to their business. The products could be anything
from a pair of shoes to school supply. online shopping has changed the way in which we learn
about a product. Users who have a bad experience, they won’t come back. “Simply put, if your
users have a bad experience, they won’t come back. If they have an OK experience with your site
20
but a better experience with your competitor’s site, they’ll go back to that competitor, not you.
Features and functions always matter, but user experience has a far greater effect on customer
loyalty. All your sophisticated technology and brand messaging won’t bring those customers back
a second time. good user experience will—and you don’t get much of a second chance to get it
right.” (Garrett, 2011) We created of habit we gravitate to the things that are easy and allow us
to feel comfortable. This way we always sit in the same spot when we enter into a coffee shop,
why we talk to the same people at work, or why we always go to the same places for food.
Technologies like Instagram, Facebook, Snapchat, and Amazon we are bombarded with these
new products, and it also allows us to find things that we did not know about before. Out of sight
means out of mind. The more that we are bombarded with goods and serves the more that we
feel the need that we will need them in our lives. Online shopping has evolved so much within
the past three or four years. Most websites and applications have implemented AI (Artificial
Intelligence) which allows them to learn more about us and provide us with products that they
feel we would be interested in buying or even observe. The AI algorithm studies our patterns; we
shop, the sites that we visit, the things we click on to provide us with insight on the things we
would like to buy the products that look interesting to us, and the websites that might spark our
interest. It's important to remember that technology is not the only thing that has. The way in
which we connect with our teams will determine the impact that we will have with them and the
customers that we are trying to serve. The most important the effectiveness of your technological
advancements. “It is the user experience that forms the customer’s impression of a company’s
offerings; it is the user experience that differentiates a company from its competitors; it is the
user experience that determines whether your customer will ever come back.” (Garrett, The
21
Elements of User Experience, 2011)It does not matter how to well your website is put together
or how many people visit your website. If it does not reach the desire or the demand of the users,
it will be ineffective and, it will not create enough foot traffic. Which will render it useless in the
long run? Before I enrolled in the interdisciplinary degree at ASU I was working on getting a
website designer your goal, and you desire to create a website or application that the user will
want to use. Not something that you would want to see. You could put your identity in that
website or application, but it should never be about what you want; but what your user wants to
see. “When I first heard this quote, challenged me as a student to think about the process of how
I create the website or the blueprints that I thought. Even when I was working on my site, I was
always thinking about what my future managers or future interviewers would like to see when
they process through my site. As a website developer, I wanted to build a website that was simple
but still had my personality and zeal. During the course of the class my teacher was asking us to
find ways in which we can make easier to connect people with our site and make it process less
stressful. This was because our websites were small and it would be a challenge to find it over
the thousands and thousands of websites available. This assignment challenged me and pushed
me as a student. However, as I started to think about this, I thought about how a QR code would
help with the struggle and also gave the user an easier way in which they can connect with my
website. Think this way about technology allows we to not just think about yourself but it allows
us to think about what the user would love to see and how they would love to interact with the
websites that they are visiting. Another thing we can do is ask the question what is drawing the
22
user to that specific site? If can understand this, it will alter the way in which we think and even
design websites.
“Business has always been a game. Just like top athlete’s train and practice to come out
victorious, companies train and prepare so they can beat the competition. Instead of scoring
home runs or goals, however, Companies Compete on things like revenue, profit, and quarterly
metrics.” (Morgan, 2018) Could be many things from the way in which we lead our teams, the
way in which we treat our customer, or the way in which we respond to our peers. In the past,
the mark of a great leader is someone who could hire the right people and put together the right
team, but now it's more about how we connect and can motivate the people we are entrusted.
When it comes to leadership, it is about the balance between inspiration and confidence in your
leadership and knowing when to trust your people. In the game of business, we were not created
to do everything by ourselves. We were designed to be part of a team and challenge each other
to become better. There are five different styles of leadership from Delegative leadership,
leadership. Each style speaks to a specific type of individual and, it encourages them to act and
perform in different ways. The first style of leadership we will be looking at is Delegative
leadership there is little room to grow and develop. “Delegative leaders offer little or no guidance
to group members and leave decision-making up to group members. While this style can be
useful in situations involving highly qualified experts, it often leads to poorly defined roles and a
lack of motivation.” (Cherry, 2018) in this style of leadership, there is little or no guidance the
team members are left to themselves and are not motivated to grow and develop as a team. The
23
second style of leadership we will be looking at is the Autocratic leadership. In an autocratic
leadership, the individual does not feel motivated to grow and develop. “This style of leadership
is strongly focused on both command by the leader and control of the followers.” (Cherry, 2018)
In this type of leadership, the team members feel more like a number rather than part of the
team. They are pawned off one task the other without being heard or valued. The third style of
leadership we will be looking at is the democratic style of leadership there is more wiggle room
in this style of leadership. It still leaves the team members devalued and unappreciated through
the progression of the project. “Participative leaders encourage group members to participate
but remain the final say in the decision-making process. Group members feel engaged in the
process and are more motivated and creative.” (Cherry, 2018) This style of leadership is a little
bit more proactive with it comes to keeping you and your team engaged, but when decisions are
being made the leader is the final word they value the team members input, but he can affect on
the final decision. The fourth style of leadership we will be looking at is in the transactional
leadership. In the Transactional leadership style, there is a hierarchy in the way that the business
is run. This is common in all types of business styles, but in the style of leadership, most of the
decisions are either made by the manager, supervisors, and those of authority. The type of
business that focuses on this style of leadership is based on rewards and punishments to motivate
their teams to do complete their tasks. The fifth and the last style of leadership we will be looking
creativity in our teams and, we encourage them to stand up for their views. “Transformational
leadership tend to be emotionally intelligent, energetic, and passionate. They are not only
committed to helping the organization achieve its goals, but also to helping group members fulfill
24
their potential.” (Cherry, 2018) In a transformational leadership “that can inspire positive
changes in those who follow. Transformational leaders are generally energetic, enthusiastic, and
passionate. Not only are these leaders concerned and involved in the process; they are also
focused on helping every member of the group succeed as well.” (Cherry2018) Being a shift
supervisor at Starbucks has helped me to understand the role of a leader. It’s not about the type
of leader that I want people to see me as, but it’s the type of leader that people need. Some
people need a Delegative leader who will ask them to complete a specific list of tasks. Some
people need an autocratic leader who will provide them with a list of tasks that need to be
completed in a specific amount of time. Some people need a popular type of leader who will
provide them with guidance and, they do their job, but will also allow them to provide the input
that will help them grow and develop. some other people need a transactional leader who will
need to be encouraged by their leaders to trust in themselves and their capabilities to reach their
own goals. How we choose to lead our teams will determine the type of leader that our peers
and our subordinates will see us. During the past two years of my education, I have been exposed
to so many different kinds of leadership. Which caused me to think about the type of leader that
I want to be? I want to be known as someone who cares about his team but can be stern when
it is required. Not only have I been challenging myself to grow in the role of education, but I have
also been challenging myself to grow in my role at Starbucks. I have been trying to move into the
role of an (ASM) Assistant Store manager from the role of an (SSV) Shift Supervisor. I have been
spending more time with my manager and also being challenged on how I can grow and develop
with my role within the company. One day during our conversation in the backroom he said
something to be about leadership that shook me to the core. “I will give you enough rope to hang
25
your career, so at the end of the day if you are let go or, you are panelized for your actions, it is
not my fault buy your fault for your mistakes.” This quote challenged me in so many ways because
manager or even just a supervisor for a business that I can only motivate and push people to do
their job. At the end of the day how they choose to make an impact will determine the extent of
each employee with growing and develop. We can only motivate and challenge our coworkers
and employees to develop we cannot force them to work harder or be more productive. These
are tools and skills that they have to build within themselves. it’s impossible to run without
learning to stand and walk first. The same with starting a new job or a career. We need to be
patient with ourselves and those we work. When we have new partners at Starbucks I, have them
stand in front of the bar and take a few breaths. By doing this, it allows them to relax and realize
that they will not be able to create a Rosetta before they learn to steam the milk properly. It will
take time. Them to know this makes the process less stressful. Moreover, it allows them to take
each day as it comes. As humans, we all have ambitions and drives; those ambitions and drives
drive us to become the person we were meant to become. “of the work, he or she does. My
grandfather always said, “Whatever you do, whether you’re the garbage man or the president,
work hard and be the very best you can be." It was clear to me that my job as a leader was not
to instruct but to help these people, who were defeated by unforgiving conditions." (Allen K, The
Case of the Missing Cutlery, 2014) It’s not just about us clocking in doing our job and clocking out.
We need to feel a sense of accomplishment. We need to be proud of the work that we are doing.
The life of organizational leadership and the development of technology is only limited on the
ability and the capability of those who choose to use them. As business leaders and as mentors
26
we need to have a deep understanding of our global footprint and how we can make an impact.
It's not just important to know about this, but we willing to allow this to impact the way in which
we interact with it, and also will enable it to change the way in which we deal with the global
footprint. It would be foolish and naïve to think that our work does not affect the global sphere
depending on the type of work we do from big too small. Communication barriers will always be
a factor when it comes to creating a dialog between different kinds of cultures and different
backgrounds. "The carrots are cooked" or "there’s no use crying over spilled milk" these are types
of idioms that do not translate between different types of culture. However, when they are
translated, they mean that the situation is fixed and it cannot be undone. "An idiom is an
expression with a figurative meaning that differs from the literal meaning. We hear idioms every
day- both in conversation and in media. When used correctly, idioms can amplify messages in a
way that draws thein and helps to awaken their senses." (Allison, 2014) However, this can be true
within the sphere of one culture, but they would distract and even confuse those who are not a
part of that cultural background. How we communicate and how we build our understanding of
other cultures determines our ability to be effective. The global area of leadership has allowed
us to become more empathetic when it comes to different employees and understanding their
cultural context. In the past, our view of empathy was only limited by those we would see within
the walls our building or people we see on the streets, and it is clear to see that our view of the
global world has also been affected by time. We can create genuine interactions with those who
are across the room and also with those who are across the globe. We can see that technology
has allowed us to become more active in the way in which we use technology.
27
Technological advancements have allowed us to develop more genuine connections with people
around the world. The four walls do not just limit us within the sphere of our workplace or
classrooms we can connect with employers and teachers who are from a far distance. Business
is not the only thing that has been affected by time. As I am taking classes to get a degree in my
interdisciplinary degree from ASU, I am sitting at a coffee shop that is about five and a half hours
away from the campus that I was enrolled. With the development of technology, it feels as if our
distance between each other is not even a factor anymore. I can connect with my mentor, my
school or an educational institution. Not only has technological advancements changed the way
in which we do school, but they have also changed the way in which we connect with people.
With the installment of Facebook, Instagram, Snapchat, and Marco Polo we can create genuine
interactions with people around the world. "The more time you spend in these places, the more
of your attention they command." (Aragon) These tools are used to help us stay connected.
However, the more time that we spend on these tools we tend to allow them to dictate the way
in which we interact with the world around us. However, this is not always a bad thing, but it
could become a catalyst that dictates the way in which we communicate with the world around
us. Facebook and Instagram have given us the ability to stay more interconnected with the world
around us. It would be impossible for us not to remember where we were or what we were doing
on September 11, I can still remember that I was getting ready for my mom to take me to high
school. That about 2622 days ago, 375 weeks, 86 months, and 62928 hours ago. However, it will
always feel like it happened just the other day. I say this because of the way in which can connect
with media has changed dramatically. When I heard about it for the first time, I was sitting in
28
front of a TV. However, when the events of the Boston Marathon took place on April 15, 2013. I
was able to stay connected within a matter of seconds. My Facebook and Instagram were
regularly posting content that would allow everyone around them to stay connected with the
tragedy that took place. This does not mean that the events of September 11 were not as
important as April 15, but it shows how much technology has grown and allowed us to become
Final thoughts
The Development of this paper was remarkable because it allowed me to dive deeper into
my study of Interdisciplinary than ever before. Before taking this BIS 401, I was not able to
connect all of the dots. However, with the During the process of this paper, I was able to gather
all of my thoughts and ideas that I was able to learn about organizational leadership and
technological advancements and allow them to construct this thirty-page paper. Our educational
plan should cause an impact on the way that we think and the way in which we interact with our
field of study. When I talk about being changed by our educational plan, this does not mean that
it would completely revamp the type of person that we are, but it should challenge the way in
which we think and the way in which we intemperate information. When it comes to
development and growth as a student or as a future business leader I know that my Journey as
not been easy it was full of pitfalls, bumpy roads, and dead ends; However, throughout this
journey, it has caused me to become the person whom I was meant to become. Not only have a
learned to become more persistent with my desire to finish tasks like getting a degree or doing
this thirty-page paper, but it has also allowed me to learn new things about organizational
leadership and technological advancement which has validated the development that I have
29
been able to make in the last two and a half years. Before I applied to ASU, I was not sure what I
wanted to study or what direction my life was heading, however as I was able to reflect on what
my passion and desire where I was evident that it had to do with technology and leadership. It
was not clear how this would come about or if it was even an option for me to find a
concentration that focused on these two concepts. It was not until I was able to connect with the
ASU coach that was provided for me that we were able to connect my desires with an educational
plan. Therefore, this was because these two focuses allowed me as a student to communicate
with the two things that I found a passion in and they were people and technology. I was not
completely sold on the degree the first time that I heard about it. I told me ASU coach that I
wanted to take some time and think about this choice. As a student and as an individual I did not
want to rush into this, and I did not want to choose it because my ASU coach told me that it was
the right move. What was right for them might not have been right for me, however after taking
a few days of reflecting on the choice set before me I decided that it was the correct direction in
which I wanted to make my educational through. The reason for this is because everything that
we do or anything we try to do in the world revolves around these two important things and,
they are Organizational leadership and technological advancements. The extent of our education
is not just based on the grades that we have gotten or the number of units that we have taken
as students. These are great because it allows the school to know that we have fulfilled the
requirements needed to get a degree as a student. It's also important to understand how much
our education has allowed us to grow and develop as leaders and as future mentors in our field
was limited on how I can hire the right type of people, create the perfect schedule, and be present
30
for any issues that occur during the work week. However, this is not the right way in which we
However, as leaders, we need to be present and lead by example. Be someone who is not just
present thorough out the day but is willing to make an impact and challenge his coworkers and
his peers to grow and develop. "Buoyancy is a phenomenon whereby, as a leader, you "float,"
because the people in the community you have inspired believe that you should. They believe in
you, support you, celebrate your strengths, and shore up your weaknesses, all because you
understand, connect with, and ignite what lies in their hearts. Creating a following requires a
capturing their imagination with a special quest—a common ambition and resulting culture that
binds them as one" (Allen K. , The Case of the Missing Cutlery , 2014) As a leader you are willing
to learn on your team for support, and they are also willing to lean on you as a leader. They will
trust you when things don't make sense or when you have to make difficult decisions that will
cause them to feel attacked or vulnerable. It would be easy for a manager to sit back and demand
perfection from his team, but when we are willing to jump into the fire with them, it will change
the dynamic of how they respond and react your type of leadership. When you are put in the
place of leadership, we are given a team of people who we are responsible for their growth and
development as employees and as people. In our workplace, there are different types of
employees with passions, fears, hopes, and goals. as a leader, our responsibility is to find out
which of the four they are and how we can impact the style of work that they are doing. "not
everyone will jump up and down and leap onto your bandwagon. Far from it. Enlistment will be
a bit of a lonely trek to start with. It has been convenient for me, and at times quite comforting,
31
to categorize people into four groupings: catalysts, followers, observers, resistors." (Allen K, The
Case of the Missing Cutlery, 2014) There are four types of people we will run into at the workplace
the two that are the most important to understand and work with are your catalysts and your
resisters. Both the catalysts and the resister will challenge you as leaders. The Catalysts is the
optimist of the group and is willing to give you a shot as a leader. "when you are about to speak
to a group of people and, you scan the room and see one person's eyes light up and, his body
language says, "I'm with you"—that person is a catalyst. Catalysts are forward-leaning, glass-half-
full people. They are optimists, and they're generous of spirit" (Allen K. , The Case of the Missing
Cutlery , 2014) These types of people or important because they will be your spokesman and,
they will rally together all of the others in the office, and they will also continue to push you when
the goal is achieved. They will be the hands and the feet of your mission statement and your
battle cry. Then there is the resister. The resister is the people who will fight with you and will
challenge you at every turn of the project. "The person's motivation for objecting might include
a rivalry for your position. Often, the resistance is based on fear and a sense of self-preservation;
vocal objectors may believe that the direction you are taking will do nothing other than threaten
a comfortable status quo. The good news: they are easy to spot. Passive resisters are the real
threat. They look like observers, but while smiling in assent, they quietly sow the seeds of discord.
Therefore, this makes observers and followers very nervous and prevents them from moving
toward catalysts." (Allen K, The Case of the Missing Cutlery, 2014) there are two ways in which
we can look and react to resister. The first thing that we can do is remove them from our project.
Which is a great move because it would allow the team to stay connected with each other re and
there will be no disharmony in the group. However, when we remove those people from the
32
group it does not allow us to grow and develop. the resisters are passionate about their fear, but
their fears are about how the new plan and the new direction will impact the longevity of the
project. The second way in which we can deal with resisters is to allow them to be present in
every aspect of the project because they will allow you and your team to know about any issues
that could or would be present throughout the progress of the project. Being able to understand
your resisters will not solve your problems, but it will allow you to have an unbiased and skewed
view of how the project or the direction the business is moving. The resister will challenge you to
see things positive way and will continue to push you and your fellow peers to become more
efficient. Face-To-Face conversation over anonymous, impersonal writing. Plato feared that
writing would destroy memory. Why make an effort to remember or, more correctly, to
memorize something when it is already written down?" (Carroll) Face-to-face interactions are
always a great way to challenge us to grow and develop. In the past, it was easy to connect with
people in our circle because of the amount of space between each other. However, with the
expansion of time and the desire to grow and develop our small neighborhoods became towns,
33
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