Você está na página 1de 1

JOHN PAUL ESPIRITU

Work History

Block 5 Lorong Lew Lian #02-102 (S)530005 Pedreel’s Music Studio


johnpaulespiritu22@gmail.com Customer Service Officer /Administrator
+65 81834765 | FIN: G3399053M April 2016 – April 2017
- Answered incoming calls from
Skills prospective customers to explain
services offered
- Effective communicator - Assisted customers and teachers in
- Dedicated problem solver scheduling lessons and studio rentals
- Strong management and - Sent memos, letters, and emails to staff
organizational skills and customers for studio schedule,
activities, and updates
Education and Certifications
- Tracked records of all customers and
their activities
De La Salle – College Of Saint Benilde - Managed documents, files and
Bachelor of Arts in Music Production inventories
Manila, Philippines
2012 – 2015 Cutting Edge Productions
Music Production Assistant
Current Work November 2015 – March 2016
- Accompanied and assisted artists in
Play By Ear Music School executing their work
Music Instructor / Lead Administrator - Worked in close liaison with different
October 2017 - Present departments to perfect various projects
- Provides administrative support to the - Took feedback from clients and
school and conducts individual troubleshot complaints
coaching for pop piano improvisation - Managed project materials,
students documents, and studio schedules
- Ensures good relationship with on-going - Performed front desk and administrative
students by handling feedback and duties
complaints
- Coordinates schedules between Espiritu Ortho-dental Clinic
instructors and students Customer Service Officer / Administrator
- Manages the timetable and training of August 2015 – November 2015
other administrators - Provided general administrative support
- Prepares relevant files and catalogue and reception duties
for accounting and documentation - Handled incoming/outgoing call to
- Handle customer enquiries discuss services offered
- Promotes the school’s courses, and - Cashiering duties
instrumental sales to interested - Answered to customer enquiries and
customers complaints

Você também pode gostar