HINA AKHTAR GULLABANI

Flat no. B.33, 5th floor, block B, Noman Avenue,

Main Rashid Minhas road, Gulistan-e-johar near Johar morr, Karachi.
Mobile # , 0345-3153600, 0322-2144451
N.I.C # 4230181643868
Email: ghulaban@hotmail.com

OBJECTIVE

To seek a career position in progressive organization offering a challenging job, growth and
development opportunities and be able to meet challenges presented by complexities of modern
business under the growing influence of globalization, information technology and corporate
governance.

SUMMARY

 Good communication and professional and interpersonal skills;

 Excellent leadership qualities;
 Targets and results oriented.
 Excellent computer skills including MS Office Suite (MS Excel, MS Word etc).
 Work well in a team environment as well as individually.
 Very reliable and organized person with extremely strong work ethic.

EDUCATION

Matriculate from Little folk’s secondary school year 2002Karachi .

Inter (Science) K.M.A degree college year 2004, Karachi.
Bachelors (B.Sc) Khatoon-e-Pakistan G.D.C. for women, UNIVERSITY OF KARACHI.
Enrolled M.A Final (ENGLISH) from Karachi University.

ADDITIONAL QUALIFICATION

AMSP(Arena Multimedia Specialist Program) ARENA MULTIMEDIA .

Command on Ms Word,adobe illustrator, adobe Photoshop, Corel draw, premier, sound forge, and
particle illusion and after effect.

EXPERIENCE

INDUSTRY DURATION AND POST

Techcity.pk online shopping 3 years Experience as CSR/CRO

Theplaza.pk 6 months experience as a CSR/CRO
LINGUISTS Institute currently working as an office Asistant
Responsibilities as a CSR/CRO
 Worked in Techcity online shopping last 3 years, 10 months as a Team Leader.
 Worked as a Customer Service Representative
 Worked as a Customer Relation Officer
 Dealing with customers to resolve the problems and create professional relationship
 Co-ordination with the dispatch Department for time to time delivery.
 Creating documentations for the customer queries on daily basis.
 Submitting monthly sale reports of CSRs.
 Create documentations regarding our products.

Responsibilities as an office Assistant:

 To assist the Professor/Teacher in managing the organization
 To perform the front desk duties, to attend calls, keep an eye on day to day works
 To greet the visitors and arrange meetings for them
 To manage the schedule of teachers in the institute and to remind them about it on time.
 To give follow up calls and courtesy calls to the possible candidates and students
 Short hand writing
 To arrange notes and keep a record of things to do
 To make notes for the daily duties assigned and to finish them on time.
 To keep a record of daily visitors and sort it according to time and date.

REFERENCES:

As per your request.

 Dated: 8th Feb 2016

To,

The Honorary Secretary/Chairman,

Nasim Co-operative Housing Society Limited,

Karachi.

Sir,

Respectfully I have to state that due to some unavoidable circumstances and emergency
I have taken Loan of Rupees One Lac for 2 months return promise since then three months already
passed the person I have to return loan is asking for it. In this connection, kindly grant me my eleven
months salary from then month of February 2016 to December 2016 in advance so that I can return the
loan amount to him.

I will be thankful for your kind co-operation.

Yours faithfully

(MUHAMMAD AKHTAR)
Accountant/Office Secretary
___________________
HONORARY SECRETARY

___________________
CHAIRMAN