PB-Nr: R02

Order Processing

Process Owner Industry : Hr. Prok. Ebenberger MBA

DIY : Hr. Prok. Kokot

Process purpose and Entry of all data for internal order processing
targetl:

Interfaces…..

Supplier: Document Process input

R 01 Order specification

Customer: Document Process output

R 03 Order (PPS) Order

R 04 Laborartoy order Laboratory order

R 05 Order (PPS) Order

monitoring/characteristic numbers

Quality: Number of false supplies / delivered positions

Environment:

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Order Processing

Flow/process documentation/competent

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Order Processing

R01 R06
Documents

Customer known Indoor Sales

Create
customer Customer file Indoor Sales

Exsisting product

Create
lab.order Laborder Indoor Sales

R04

R05

Delivery time and way Indoor Sales

possible

File

Create order Order (ERP) Indoor Sales

Send confirmation Order confirmation Indoor Sales

Stock item IT

R03 R05
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Order Processing

Creation Laboratory order

This is effected with the TIGER VIS in accordance with the operating instruction.
Possible samples must be marked with the laboratory order number and passed on
the responsible development department.

Job input – DIY- single orders

Only the order header is created here in the PPS. The detail positions of the job are
passed on the dispatch directly in the form of the accommodation. On this note that
the commission banknote replaced the order number and the customer number must
be noted.

Order confirmation dispatch

effected only on specific customer's request.

Order alterations
if the customer still requires modifications after the input of the job modifications, then
these are to be entered immediately in the PPS.
- stock orders: The commission banknotes are already printed and the dispatch has
to be informed by telephone that a new commission banknote for this job is printed
out.
- laboratory jobs: The responsible development department is to be informed by
telephone. The documentation takes place via the development department
- production jobs: The production department is to be informed by telephone over
the modifications. This department will take care of all further modifications of the
papers.

Applicable documents
EDV documentation
price lists
product data sheets
catalogs
general firm documents
appraisals
laboratory orders (see R 04)

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Order Processing

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