Escolar Documentos
Profissional Documentos
Cultura Documentos
October 5, 2006
B001-0000-0131
The product described in this book is a licensed product of NCR Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and
firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the world.
In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult
with your NCR representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and
value of this book.
TABLE OF CONTENTS
Table of Contents
1 Introduction ................................................................................................1
5 Installing Patches.....................................................................................21
A Configuring Communications...................................................................22
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TABLE OF CONTENTS
F Canada Only – Secure Key Entry Boot Disk Utility Quick Reference ...71
Revision Record
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INTRODUCTION
1 Introduction
This installation and bring live guide provides step by step instructions for performing a
complete installation and bring up of the software for the NCR Americas APTRA Advance
NDC ATM.
This document must be used with your site's Parameter Sheet. If you do not have your
Parameter Document, contact your installation coordinator.
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Your first step is to determine if you are performing a full install or if you are finishing an
installation that was begun at the factory with a Factory Fitted Kit.
If you are performing a full install, begin with the next section, Assemble the Installation
Hardware and Software.
If you are finishing an installation that was begun at the factory, begin with the System
Setup section on page 12 of this document. Factory installs are indicated by a cover sheet
that is taped over the CD ROM drive. This cover sheet lists the name and release number
of the software loaded and the communications protocol.
If you are re-installing software that was originally loaded with a Factory Fitted Kit (FFK
69xx), determine if you need to change the answers to the installation questions that were
added to the APTRA XFS and XP CD Installation Boot Diskette. If you want to change the
answers, do the following to clear the factory install answers and reinstall.
Put the boot diskette that came with the ATM from the factory into the flex drive.
Manually run A:\PrepFlex.bat.
Press 1 (for Yes) at the “Do you want to clear the factory settings?” prompt. DO NOT
press ENTER.
Go to the next section, Assemble the Installation Hardware and Software, and
continue with the full installation.
Before you start performing a full NCR Americas APTRA Advance NDC software installation,
you must verify that you have the following hardware and software.
2.1.1 Hardware
Verify that you have the following hardware and/or perform the following hardware related
activities.
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2. Identify Motherboard:
Pele II
Phantom
Pivat
3. Verify/Upgrade Motherboard BIOS level. Must be:
Pele II - Ver. 1.08 or greater
Phantom - Ver. 16.86 or greater
Pivat – Ver. 2.01 or greater
If you do not have the flash disks, proceed as follows:
NCR CEs can copy the updates from the wcsnet page at
http://www.wcsnet.ncr.com/level3.asp?navIDVar=&IndexID=5617&ResultType=2&on
Node=
Authorized Service Partners can copy the updates from their NCR portal.
Value-Added Resellers should contact NCR.
NOTE: Depending upon the financial institution, the ROM BIOS may be password
protected. You will need to consult with a member of the financial institution if this is the
case.
4. Determine the type of monitor on the ATM (possible model types are listed):
Touch - 5874, 5877, 5886, 5887, 5675
Exterior Touch - 5886, 5887, 5890, 6676
FDK
7.7” – EasyPoint 57
8-10” – 5888, 5670, 5870, 5684, 5884, 5685, 5885, 5688, 5890
12” – 5674, 5675 (also comes as 13-15”), 5886, 5887, 5890, 6676
13-15” – 5675 (also comes as 12“), 5875, 5877, 6676
NOTE: If you do not enable/disable the onboard video chip, SysApp will not display on the
front monitor.
NOTE: If the ATM was upgraded from the Phantom to the Pele II processor, the HELGA
board should be removed (assuming the Pele II does not use it).
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6. Enable/Disable the Onboard Network Interface if the ATM will run TCP/IP
communications, and only if necessary, as follows:
If the ATM has a separate PCI Ethernet card installed and you want to keep using that
card with Americas APTRA Advance NDC, then the onboard network interface must
be disabled. If you want to use the onboard network interface, the PCI Ethernet card
must be removed and the onboard network interface must be enabled.
If the ATM does not have a separate Ethernet card, then the onboard network
interface can be used for TCP/IP communications, and the onboard network interface
must be enabled.
The onboard network interface is enabled/disabled both in BIOS and via a switch pack on
the Pele II processor board.
8. If you have the Enhanced Audio Jack installed, and you need to have public audio
enabled, you must switch jumper J7 on the Enhanced Audio Amplifier PCB board from
0 (links pins 1 and 2, factory setting) to 1 (links pins 2 and 3). Otherwise, the audio will
not be heard through the ATM speaker.
9. PC Keyboard (101 Key Keyboard)
NOTE: Because of the location of the PC keyboard connection, you usually view the
installation information on the front panel for front-loading ATMs and on the rear panel for
rear-loading ATMs.
10. Mouse (handy, but not required)
11. SVGA Monitor (handy, but not required - so you don't have to turn the ATM monitor)
2.1.2 Software
Required Software
1. CE Key Disk for Pele II and Phantom, or USB Service Key for Pivat (NCR restricted,
available from IPP at 1-800-543-2010)
Pele II and Phantom cores – G531-1001-0000
Pivat Core – G531-1004-0000
2. XP BIOS upgrade for NCR ATMs (see Hardware list earlier)
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3. Americas APTRA XFS and XP CD Installation Boot Diskette – Disk Image Install
4. Americas APTRA XFS and XP CD #1 (Use the CD that matches the motherboard.)
Disk Image Install – Phantom/Pele II
Disk Image Install – PIVAT
5. Americas APTRA Advance NDC CD #2
Optional Software
This software may be separate or may be combined onto one or more CDs or flex disks.
You may have all or none of these pieces of optional software for this installation.
1. ATM Network ID
2. Network phone number for downloads
3. Communications Protocol and Parameters Sheet - TCP/IP, SNA 3624, SNA LU0, IBM
3270 Bisync, or Dialup
4. Encryption Mode (Single or Triple DES) and a valid set of keys
NOTE: The BAPE keyboard supports only Single DES. The EPP keyboard supports
Single and Triple DES.
5. Type of receipt paper - Black Mark or Non-Black Mark
These times are approximate and can vary by ATM and financial institution.
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INSTALLATION STARTUP
3 Installation Startup
NOTE 1: Although you have already been trained to install this software, if you
need additional assistance, contact the appropriate support organization:
NCR Customer Engineers - Contact your CE Territorial/Regional Expert for
APTRA Advance NDC. If you do not have a CE Territorial Expert, contact the
TSO Level 2 Self Service Support at 1-800-446-2344. Use your hardware PIN.
ASSPs - Call 1-800-531-2222. Have your access PIN available.
Self Maintainers - Call 1-800-262-7782.
NOTE 2: If you are installing this software at the factory, begin at step 1 below
and continue through step 27 only.
NOTE 3: If your ATM was factory loaded, skip to the System Setup section on
page 12 and start with Step 24.
NOTE 4: Installation questions can be viewed and answered from the SVGA
monitor/PC keyboard or the EOP. You can switch between the EOP and the
keyboard/monitor during the installation. The front panel pin pad is not active
until XP is installed,
INSTALLATION TIME: Approximately 30 minutes
1. Connect the keyboard, mouse and possibly an SVGA monitor to the core.
2. If you have had the core out, reconnect all cables to the core before turning on the ATM.
3. Place the Normal/Supervisor switch into the Supervisor position.
4. Insert the Americas APTRA XFS and XP CD Installation Boot Diskette into the 3.5 in.
flex drive.
5. Turn on the ATM and insert the Americas APTRA XFS and XP CD #1 into the CD-ROM
drive.
Use the CD that matches the motherboard.
Disk Image Install – Phantom/Pele II
Disk Image Install – PIVAT
The drive image restores
The CD drivers load.
NOTE: CD-ROM problems have been reported when loading this software on older
ATMs. If you are having trouble loading this software on an older ATM, consider replacing
the CD-ROM drive.
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INSTALLATION STARTUP
7. When the light on the flex drive goes out, remove the CD Installation Boot Diskette.
The image installs. This may take some time. Be patient.
The machine reboots several times.
NOTE: You MUST remove the boot diskette BEFORE the machine reboots or the installation
will restart at step 5.
SVGA/EOP Display
8. Remove CD #1 and insert the Americas APTRA Advance NDC CD #2. Press a
Numeric (0-9) key.
The Select Unique ID screen displays.
SVGA/EOP Display
Select Unique ID
Standard ATM (STD)
Serial Exterior Touch (X)
Serial PC Misc Interface (M)
640 x 480 (640)
640 x 480 & Misc I/F (640M)
Easy Point 5x (EP)
P78 (G)
P78 – PIVAT (GP)
***********************************************************************
All ATMs are Standard unless found in the list below
***********************************************************************
1 UP 2 DOWN 3 SELECT
4 MORE 5 PREVIOUS
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INSTALLATION STARTUP
9. Scroll to the unique ID profile for this machine. Then press 3 to select it. Use Standard
ATM (STD) unless this ATM meets one of the conditions listed below Standard ATM on
the screen.
NOTE: APTRA Advance NDC does not support the P78. Therefore you should not select
either of the two P78 IDs.
As you scroll down the list, a description of the profile displays between the asterisks.
Unique ID Description
Standard ATM (STD) All ATMs are Standard unless found in the list below
Serial Exterior Touch (X) Standard profile with Serial -- Zytronic Exterior Touch Monitor
Serial PC Misc Interface (M) Standard profile with Serial PC Miscellaneous Interface
640 x 480 (640) Set Screen Resolution to 640x480 Use for 640x480 (Do not use
for EP 57, model 5305)
640 x 480 & Misc I/F (640M) 640 x 480 Screen resolution with Serial Miscellaneous Interface
Easy Point 5x (EP) EP5x Only (Sets 640x480 screen resolution and EP 5x graphics)
NOTE: DO NOT use for other EP models (such as EP 62, model
5362).
SVGA/EOP Display
==========================================
1 Secure
2 Development
==========================================
Select an option.
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INSTALLATION STARTUP
SVGA/EOP Display
==========================================
==========================================
Select an option
SVGA/EOP Display
All questions are answered:
==========================================
==========================================
Select an option.
12. Either: Press 1 to continue with the configuration you have selected. Continue with next
step.
Or: Press 2 if you want to make changes. The Select a Unique ID screen displays
so you can answer all the questions again.
DO NOT press ENTER.
The installation of APTRA XFS begins.
The unattended install continues, the system reboots, and then continues the installation.
(Approximately 30 more minutes.) The system reboots.
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INSTALLATION STARTUP
13. Remove CD #2. The system reboots three times and then the installation continues.
The Configuring Communications screen displays.
Front/SVGA Display Rear Display
Communications Type Select Communication Type..
1. TCP/IP 2. Leased Line
Select the type of communications that you want to install 3. Dialup
(Select the option number on the PC keyboard)
1. TCP/IP
2. Leased Line Comms
3. Dialup
0. Exit
15. Either: Press 1 if you agree with the displayed comms option. Continue with next step.
Or: Press 2 if you want to make changes. Return to Step 13 to change.
DO NOT press ENTER.
The installation continues.
16. Press 1 ONLY if you have additional packages, such as APTRA Link, to install. Otherwise
go to Step 22.
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INSTALLATION STARTUP
17. You are prompted to install the media for the first additional package:
Front Display Rear Display
18. Insert the media for the first package and then press any key. Follow the instructions
provided by the additional package.
19. After the fist additional package is installed, you are prompted to remove the media:
Front Display Rear Display
23. If you installed APTRA Link Client as one of your additional packages, reboot the system
again. Otherwise, continue with the next section of this document.
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SYSTEM SETUP
4 System Setup
After installing the system software during a full ATM installation or upgrade, or after the
software has been installed through a Factory Fitted Kit, you need to configure the ATM to run
transactions. Use the following procedures.
24. Go to the Operator Panel and place the ATM in Supervisor mode.
The Supervisor Main menu displays.
Select
4 Replenish 5 Configure
6 Access 7 Diagnostics
8 Transfer 9 Exit
26 Fault Display
90 Misc Funcs
Configure Configure 2
0 Disp Config 1 Print Config 37 TCP/IP Config
2 Track 1 3 Roll Width 38 Dialup Config
4 Machine No. 5 Date/Time 44 PD Options
6 Msg Mode 7 Disp Scrn 80 Disp Csh/Acc Config
8 Set Print 9 Set Cash 81 Prnt Csh/Acc Config
10 Rst Mode 11 Set Default
12 Trace On 13 Trace Off
14 Set Coins 30 Set Jrnl
31 Volume SST 32 Volume Jack
33 Disbl Jrnl 99 More
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SYSTEM SETUP
39. ONLY IF this is an Electronic Journal machine, press 30, then ENT (E/Jrnl Active).
Press 1 for EJ only. Then press ENT.
Press 2 for EJ and paper journal. Then press ENT.
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SYSTEM SETUP
NOTE: There will be a brief pause as the System Application program loads.
1 Maintenance
2 Device Self Tests
3 Event Logs
4 Service Tallies
5 Device Status List
6 Device Servicing
7
8 Self-Service Configuration
<Shutdown Exit>
53. Press 8.
The Self-Service Config Menu displays.
Self-Service Config Menu
54. Press 3.
NOTE: FROM THIS POINT FORWARD, THE MENUS DISPLAYED COULD BE
DIFFERENT DEPENDING UPON THE INSTALLED HARDWARE.
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SYSTEM SETUP
Select Device:
PRESENT / NOT PRESENT
OK>
<Toggle Cancel>
56. If you DO NOT have an alarm system on this ATM, press the Toggle FDK to change to
Not Present, then press the OK FDK.
NOTE: If you do not have alarms but you say they are present, you will get
persistent reboots, or a message is sent to the Host that the safe is open.
1. Set
2. Learn
58. Press 1.
NOTE: You use the FDK Keys on the left of the operator panel to navigate up and down
on the screen. The BLACK mark moves to the selection you are on. Make your changes
and press the OK FDK on the right.
The screen values below are SAMPLES ONLY. Change the values displayed on the
ATM to what you need.
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SYSTEM SETUP
OK >
< Toggle Cancel >
Select Device:
PRESENT / NOT PRESENT
OK>
<Toggle Cancel>
63. If you DO NOT have SDC MEI on this ATM, press the Toggle FDK to change to Not
Present, then press the OK FDK.
Select Device:
PRESENT / NOT PRESENT
OK>
<Toggle Cancel>
65. If you DO NOT have a night safe on this ATM, press the Toggle FDK to change to Not
Present, then press the OK FDK.
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SYSTEM SETUP
Select Device:
PRESENT / NOT PRESENT
OK>
<Toggle Cancel>
67. Press the Toggle FDK to Not Present, then press the OK FDK.
68. Press 9 to go to Page 2 of the Configuration Menu
Select Device:
PRESENT / NOT PRESENT
OK>
<Toggle Cancel>
70. If you DO NOT have a remote relay on this ATM, press the Toggle FDK to change to Not
Present, then press the OK FDK.
Select Device:
PRESENT / NOT PRESENT
OK>
<Toggle Cancel>
72. If you DO NOT have SDC RS-232 on this ATM, press the Toggle FDK to change to Not
Present, then press the OK FDK.
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SYSTEM SETUP
Select Device:
PRESENT / NOT PRESENT
OK>
<Toggle Cancel>
74. If you DO NOT have remote status on this ATM, press the Toggle FDK to change to Not
Present, then press the OK FDK.
In Service Indicator:
PRESENT / NOT PRESENT
Fascia Light
PRESENT / NOT PRESENT
<Tab OK>
<Toggle Cancel>
0 Page Up
1 SDC RS-232
2 SDC Remote Relay
3 SDC Remote Status
4 SDC ISI/Fas. Light
5
6
7
8 Previous>
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SYSTEM SETUP
81. If you are running TCP/IP Communications, skip to Step # 88; otherwise, press 3.
The Set Device Configuration menu displays.
Set Device Configuration 1/2
1 SDC Alarms
2 Communications
3 Cash Handler
4 EPP BAPE Keyboard
5 General Device Config
6 SDC MEI Configuration
7 SDC Night Safe
8 SDC Prox. Detector
9 Page Down
Previous>
82. Press 2.
83. If you are running SNA or Bisync, go to Appendix A and follow the instructions to
configure communications.
84. Press the lower right-hand key (Previous) until you return to the Sys APP Main
Menu.
The Sys App Main Menu displays.
Sys App Main Menu
1 Maintenance
2 Device Self Tests
3 Event Logs
4 Service Tallies
5 Device Status List
6 Device Servicing
7
8 Self-Service Configuration
<Shutdown Exit>
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SYSTEM SETUP
85. Press 8.
The Self-Service Config menu displays.
Self-Service Config Menu
86. Press 7.
87. Key in the Product Class, Plant Code and Serial Number for your unit.
The product class for most models is 58 plus the model number, such as 5890 for a P90
and 5886 for a P86. However, there are two exceptions:
The product class for an EasyPoint 57 (EP 57) is 5305.
The product class for an Easy Point 62 is 5362.
88. Press Previous until you return to the Sys App Main Menu.
89. Press 5.
Device Status List displays any problems.
Device Status List Page x / y
Product Class 58xx
Previous>
90. If there are problems, fix them, and press the CLEAR ALL FDK; otherwise, press the
Previous FDK.
91. Press Shutdown.
Make sure the ATM has Shutdown BEFORE turning it off.
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INSTALLING PATCHES
5 Installing Patches
Follow this procedure if a software patch needs to be installed on an ATM that already has
APTRA Advance NDC loaded on it. Make sure you are loading the patch onto the correct
version of APTRA Advance NDC BEFORE you install the patch.
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CONFIGURING COMMUNICATIONS
A Configuring Communications
Americas APTRA Advance NDC supports SNA/SDLC, Bisync, TCP/IP and Dialup
communications. Initial configuration of these protocols is included in this section.
NOTE: SNA 3624 and SNA LU0 require EBCDIC to ASCII conversion. This is set through
Message Mode option digit 13.
<A D>
<B E>
<A D>
<B E>
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CONFIGURING COMMUNICATIONS
3 Text
4 Hexadecimal o
5 Text
6 Hexadecimal o E>
E-OK
Z-Cancel Z>
NOTE: If the Protected Parameters option is not selected, you will not see all the parameters
you have to change.
<A D>
<B E>
<C F>
E-Modify
C- F-
Z-Prev Menu Z>
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CONFIGURING COMMUNICATIONS
<A D>
<B E>
16. Check the values on the receipt. Those listed under <VALUE> are your entries. IGNORE
THOSE THAT ARE UNDER <DEFAULT>.
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CONFIGURING COMMUNICATIONS
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CONFIGURING COMMUNICATIONS
<A D>
<B E>
<A D>
<B E>
3 Text
4 Hexadecimal o
5 Text
6 Hexadecimal o E>
E-OK
Z-Cancel Z>
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CONFIGURING COMMUNICATIONS
NOTE: If the Protected Parameters option is not selected, you will not see all the parameters
you have to change.
1 * 3270 PHY…
2 TPA CONNECTION
<A D>
<B E>
<C F>
E-Modify
C- F-
Z-Prev Menu Z>
7. The BITRATE MUST be EXTERNAL. Press 2 and ENT. Using the on-screen directions,
press the B FDK to Scroll Up to set BITRATE EXTERNAL, then press ENT.
8. If you need to change the LINE OPTIONS, press 4 and ENT, enter LINE OPTIONS
FROM PARAMETER SHEET, then press ENT.
9. If you need to change the PROTOCOL OPTIONS, press 5 and ENT, enter PROTOCOL
OPTIONS FROM PARAMETER SHEET, then press ENT.
10. Press FDK Z (PREV MENU).
The NCRIBM3270 Menu displays. NCRIBM3270
1/1
1 3270 PHY…
2 * TPA CONNECTION
<A D>
<B E>
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CONFIGURING COMMUNICATIONS
1 Connection Service . . . 54 50 . . .
2 Poll Address 42
3 Select Address 53
4 Device Address 20
<A D>
<B E>
<A D>
<B E>
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CONFIGURING COMMUNICATIONS
19. Press FDK B (PRINT CONFIG). NOTE: Be sure to have access to the front of the printer
for Receipts.
20. Check the values on the receipt. Those listed under <VALUE> are your entries.
21. Press FDK Z (Prev Menu).
<A D>
AFTER pressing the FDK on the left of the
screen next to the letter B, the information is <B E>
changed, and you will see "B-Load" changed to
<C A- Save All D-Options F>
"B-Unload" on the screen B-Load E-Modify
C- F-
Z-Prev Menu Z>
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CONFIGURING COMMUNICATIONS
NOTE: SNA LU0 requires EBCDIC to ASCII conversion. Set this through Message Mode
option digit 13, not through the Presentation options.
<A D>
<B E>
1 * PHYSICAL
2 TPA CONNECTION
<A D>
<B E>
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CONFIGURING COMMUNICATIONS
1 * PU NAME D3 F0 . . .
2 SSCP ID FF 00 . . .
3 INITIAL IS . . . 003C
4 PU LOGICAL
5 N_2 MAX RET . . .
E>
<C
E-Modify F>
C- F- Next Page
Z-Prev Menu Z>
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CONFIGURING COMMUNICATIONS
16. Press 1 and ENT, enter PU Name FROM PARAMETER SHEET, then press ENT.
17. Press 2 and ENT, enter SSCP ID FROM PARAMETER SHEET, then press ENT.
18. Press 3 and ENT, enter Initial IS FROM PARAMETER SHEET, then press ENT.
19. Press 4 and ENT, enter PU Logical FROM PARAMETER SHEET, then press ENT.
20. Press 5 and ENT, enter N_2 Max Ret FROM PARAMETER SHEET, then press ENT.
21. Press FDK Z (Prev Menu).
The NCRSNALU0 menu displays.
NCRSNALU0
1 PHYSICAL
2 * TPA CONNECTION
<A D>
<B E>
1 LOCAL NETWO… 03
2 CMD TIMEOUT… 40
3 SNA PROTOCO… 14
4 SNA PROTOCO…
5 RESP PROTOC… 90
6 SNA COMMAND… 01
7 PRESENTATIO… 00
8 MODE NAME E3 D4 C2 D3 E4
9 RESERVED
E>
<C F>
E-Modify
C- F- Next Menu
Z-Prev Menu Z>
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CONFIGURING COMMUNICATIONS
29. Press 4 to select SNA Protocol Opt Ext 1, then press FDK E (Modify).
30. Enter the SNA PROTOCOL OPT EXT 1 FROM THE PARAMETER SHEET, then press
ENT.
31. Press 5 to select RESP Protocol Opt, then press FDK E (Modify).
32. Enter the RESP PROTOCOL OPT FROM THE PARAMETER SHEET, then press ENT.
33. Press 6 to select SNA Command Opt, then press FDK E (Modify).
34. Enter the SNA COMMAND OPT FROM THE PARAMETER SHEET, then press ENT.
35. Press 7 to select Presentation Opt, then press FDK E (Modify).
36. Enter the PRESENTATION OPT FROM THE PARAMETER SHEET, then press ENT.
37. Press 8 to select Mode Name, then press FDK E (Modify).
38. Enter the MODE NAME FROM THE PARAMETER SHEET, then press ENT.
39. Press FDK F to select the Next Menu.
TPA Connection Menu 2 displays.
NCRSNALU0 2/2
TPA Connection
1 PLU NAME E3 C3 D4 E2 E2
2 REQUESTOR ID D3 F0 F5 C3 E3
3 PASSWORD
4 USER FIELD
5 INITIAL IS TIMEOUT
6 LU PRIORITY
E>
<C F>
E-Modify
C- Prev Page F-
Z-Prev Menu Z>
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CONFIGURING COMMUNICATIONS
1 PHYSICAL
2 * TPA CONNECTION
<A D>
<B E>
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CONFIGURING COMMUNICATIONS
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CONFIGURING COMMUNICATIONS
5 ADVANCED
SELECT FUNCTION-
<< CLR ENT>>
2. If the ATM is SERVER, press 4 then ENT, press 1 then ENT. Otherwise, go to Step 3.
3. Press 0, then ENT to select “RMT Address”.
4. Enter the Network Host Server IP address in decimal format FROM THE PARAMETER
SHEET. Press ENT after each 3-digit entry. Press ENT at end.
5. If your ATM is Client, press 1, then ENT to select “RMT Port No”. Otherwise, go to Step
7.
6. Enter the Network Server Port Number in decimal format FROM THE PARAMETER
SHEET. Press ENT at end.
7. Press 2, then ENT to select “LCL Address”.
8. Enter the ATM IP address in decimal format FROM THE PARAMETER SHEET. Press
ENT after each 3-digit entry. Press ENT at end.
9. If your ATM is Server, press 3, then ENT to select “LCL Port No”. Otherwise, go to Step
11.
10. Enter the Local Port Number in decimal format FROM THE PARAMETER SHEET, then
press ENT.
11. Press 6, then ENT to select “Gateway Addr”.
12. Enter the Gateway IP address in decimal format FROM THE PARAMETER SHEET.
Press ENT after each 3-digit entry. Press ENT at end.
13. Press 7, then ENT to select “Subnet Mask”.
14. Enter the Subnet Mask in decimal format FROM THE PARAMETER SHEET. Press ENT
after each 3-digit entry. Press ENT at end.
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CONFIGURING COMMUNICATIONS
SELECT FUNCTION-
<< CLR ENT>>
16. Press 2, then ENT to select “LEN FORMAT”, and enter the value FROM THE
PARAMETER SHEET, then press ENT.
17. Press 1, then ENT to select “LEN SIZE”, and enter the value FROM THE PARAMETER
SHEET, then press ENT.
18. Press 3, then ENT to select “LEN ADJUST”, and enter the value FROM THE
PARAMETER SHEET, then press ENT.
19. Press 4, then ENT to select “LEN OFFSET”, and enter the value FROM THE
PARAMETER SHEET, then press ENT.
20. Press CNL.
21. Press 10, then ENT (Print Configuration).
22. Press CNL two times.
Restart Required screen displays.
Front and Rear Display
23. Press ENTER to restart the ATM. DO NOT press CANCEL to skip this reboot. DO NOT
press “Reset” or power off/on to restart the ATM.
NOTE: This step is required in order to configure Windows XP network configuration for
Local IP, Gateway and Subnet.
After the reboot, you should display or print the ATM’s IP configuration. If the Local IP,
Gateway or Subnet are blank or zeros, then either the LAN cable is unplugged or you
entered invalid data for one or more of the addresses.
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CONFIGURING COMMUNICATIONS
Dialup communications require you to load two XML files onto the ATM using the Dialup
Config Supervisor function. In addition, you need configure the COM port for dialup.
The Dialup XML files are provided by the network. You should have received these files along
with your parameter worksheet, or they could be located at the customer site.
NOTE: there are two XML files needed to configure Dialup – one for Dialup Configuration and
one for Application Settings. These instructions assume both files are on one disk.
1. Insert the Dialup XML file disk into the flex disk drive of the ATM.
2. Press 99 – More, and then press ENT.
3. Press 38 – Dialup Config, and then press ENT.
4. Press 6 – Copy On/Off, and then press ENT.
5. Press 1 – Copy On, and then press ENT.
The Dialup Configuration file will be copied from the flex disk to the ATM and then the
message FILE COPIED displays.
6. Press 6 – Copy On/Off, and then press ENT.
7. Press 3 – Copy On, and then press ENT.
The Application Settings file will be copied from the flex disk to the ATM and then the
message FILE COPIED displays.
8. Press 7 – Diagnostics, and then press ENT.
The message Accessing Comms Service displays and then the Modem Diagnostics Menu
displays.
9. Press 5 – Configure Com Port. DO NOT press ENT.
The message Currently Configured Com Port: Com X displays.
10. Press ENT to configure the COM port.
The message Select Modem to Configure displays with a list of the currently installed
modems.
11. Press the number of the modem you are configuring, and then press ENT.
The message Configure With This Modem? Modem Name: XXXXX COM Port: COM X
displays for confirmation.
12. Press ENT to configure the modem.
13. Press CNL three times.
The following messages display:
Restart Required – Comms Updated
Press Enter to restart ATM
Press Cancel to restart Later
14. Press ENT to restart the ATM. DO NOT press CANCEL to skip this reboot. DO NOT
press “Reset” or power off/on to restart the ATM.
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This section explains how to enter your encryption keys. Three separate set of instructions are
included: Single DES Without XOR (which is the default for a newly loaded system), Single
DES With XOR and Triple DES.
2. Enter each character of the 16-digit A key. (Do not enter these characters too quickly.)
When all characters have been entered, the ACCESS menu and “KEY A ENTERED” will
display.
3. Press 9, then ENT. "KEY A STORED CHECKSUM = XXXX" displays.
4. Press 1Ø, then ENT.
The following displays: ENCRYPTION KEY B
CURRENT DIGIT = Ø1
ENTER KEY B
5. Enter each character of the 16-digit B key. (Do not enter these characters too quickly.)
When all characters have been entered, the ACCESS menu and “KEY B ENTERED” will display.
6. Press 11, then ENT. "KEY B STORED CHECKSUM = XXXX" displays.
7. Return to Step # 50 of the System Set Up instructions.
NOTE: If you see the error message “FAILED TO CREATE CHECKSUM” when entering the
Encryption keys, change to a different Encryption mode, and then change back to the
mode you want. Then reenter the Encryption keys.
0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V
KEY -
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CURRENT MODE = 1
NEW MODE =
CURRENT MODE = 1
NEW MODE = 2
NOTE 1: If a BAPE encryptor is installed on the terminal and mode 3 or 4 is selected, the
error message "INVALID MODE" displays.
NOTE 2: If a BAPE or EKC encryptor is present, the keys will not be deleted when a new
key entry mode is selected.
0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V
KEY -
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0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V
COMPONENT (1,2,3) -
NOTE: If you see the error message “FAILED TO CREATE CHECKSUM” when entering the
Encryption keys, change to a different Encryption mode, and then change back to the
mode you want. Then reenter the Encryption keys.
NOTE: if you ONLY have the A key to enter, return to Step # 50 of the
System Set Up instructions. Otherwise, continue.
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0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V
KEY -
0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V
CURRENT MODE = 3
COMPONENT (1,2,3) -
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0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V
KEY -
CURRENT MODE = 1
NEW MODE =
CURRENT MODE = 1
NEW MODE = 3
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NOTE 1: If a BAPE encryptor is installed on the terminal and mode 3 or 4 is selected, the
error message "INVALID MODE" displays.
0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V
KEY -
0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V
COMPONENT (1,2,3) -
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NOTE: If you see the error message “FAILED TO CREATE CHECKSUM” when entering the
Encryption keys, change to a different Encryption mode, and then change back to the
mode you want. Then reenter the Encryption keys.
NOTE: if you ONLY have the A key to enter, return to Step # 50 of the
System Set Up instructions. Otherwise, continue.
0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V
KEY -
0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V
CURRENT MODE = 3
COMPONENT (1,2,3) -
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Messages that occur during installation are displayed on the screen. Easily recoverable errors
are listed here. If an error occurs that is not documented here, contact Level 2 Support at 1-
800-446-2344.
Action: If the Installation flex disk is in the flex drive, enter the command, PREPFLEX, at
the DOS prompt. The installation reboots from the Installation Boot flex disk.
Action: If the Installation flex disk is in the flex drive, enter the command, PREPFLEX, at
the DOS prompt. The installation reboots from the Installation Boot flex disk.
ULPROMPT Failed
THE INSTALLATION IS ABORTED DUE TO A CRITICAL ERROR.
A:\
Explanation: When the Main Menu (Personality Information) displayed during the
Installation Startup, the Exit option was selected (pressed the 0 (zero) key). The
installation stopped and the DOS prompt displayed.
Action: If the Installation flex disk is in the flex drive, enter the command, PREPFLEX, at
the DOS prompt. The installation reboots from the Installation Boot flex disk.
NOTE: If you enter 0 for exit at other installation menus (such as Installation Type or
Communication Type), the Finish Configuring menu displays. You can then select 2 to re-
enter the options for all the menus or select 1 to continue with the installation and bypass
the remaining questions.
Action: Reboot the ATM and start the installation again. If the message displays again,
call Level II for support.
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NOTE: If you insert the wrong CD, the following message displays: WINNT
EXECUTABLE NOT FOUND. INVALID CD in DRIVE. THE INSTALLATION IS
ABORTED DUE TO A CRITICAL ERROR.
Action: Check the media for errors. Add or rename the script or insert a different CD or
flex disk.
Action: Remove the write protect from the Boot flex disk. Then reinsert the flex disk in
the flex drive and restart by selecting Retry.
Action: Change to a different Encryption mode, and then change back to the mode you
want. Then reenter the Encryption keys.
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MENU STRUCTURE
D Menu Structure
Replenish 1 Replenish 2
0 Disp Spply 1 Prnt Spply 40 Init E Jrnl 41 Fill Env
2 Disp Cash 3 Disp Cntrs 42 Fill Camera 43 Init Depos
4 Prnt Cntrs 5 Clr Cash 44 Clr Bin 45 Check CMD
6 Clr Cards 7 Clr Depos 47 Dump Images 50 Rcopy EJrnl
8 Add Cash 9 Init Recpt 55 Clr BNA 54 Init BNA
10 Test Cash 12 Std Cash 99 More
13 Init Stmnt 15 Spvr Trans
18 Disp Coins 19 Clr Coins
20 Add Coins 21 Std Coins
99 More
Configure
0 Disp Config 1 Print Config
2 Track 1 3 Roll Width
Select
4 Machine No. 5 Date/Time
4 Replenish 5 Configure
6 Msg Mode 7 Disp Scrn
6 Access 7 Diagnostics
Access 8 Set Print 9 Set Cash
8 Transfer 9 Exit
0 Disp Access 1 Print Access 10 Rst Mode 11 Set Default
26 Fault Display
2 Set Passwrd 3 Init Entry 12 Trace On 13 Trace Off
90 Misc Funcs
4 Init Disply 5 Exit Mode 14 Set Coins 30 Set Jrnl
6 Enter V 7 Write V 31 Volume SST 32 Volume Jack
8 Enter A 9 Write A 33 Disbl Jrnl 99 More
10 Enter B 11 Write B
12 Enter MAC 13 Set Access
14 Hallmark 15 Copyfile Configure 2
20 Promote Menu 25 Key Entry 37 TCP/IP Config
38 Dialup Config
44 PD Options
80 Disp Csh/Acc Config
81 Prnt Csh/Acc Config
Sys App Main Menu 99 More
1 Maintenance
2 Device Self Tests TCP/IP Config
3 Event Logs 0 Rmt Address 1 Rmt Port No Dialup
4 Service Tallies 2 Lcl Address 3 Lcl Port No 1 Appl Param 2 Serial Link
5 Device Status List 4 Config as SRV 3 Modem Link 4 VISA 2
6 Device Servicing 5 Network Add 6 Copy On/Off
7 Save Module Life Counts 5 Advanced 7 Diagnostics
8 Self-Service Configuration
6 Gateway Addr 7 Subnet Mask
<Transfer I/F Save NT Info> 8 Ping 9 Disp Config Copy Dialup Config
10 Print Config Dialup Config
<Shutdown Exit>
Advanced TCP/IP Config 1 = Copy On 2 = Copy Off
0 Msg Format 1 Len Size
2 Len Format 3 Len Adjust Application Settings
4 Len Offset 5 Len Embed 3 = Copy On 4 = Copy Off
6 Rcv Timeout 7 Retry Timer
8 Keep Alive 9 Recon Close
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MENU STRUCTURE
Maintenance Menu
Previous>
Sys App Main Menu Device Self Tests Menu 1/2 Device Self Tests Menu 2/2
1 Maintenance 1 0 Page Up
2 Device Self Tests 2 Alarm 1 MCRW
3 Event Logs 3 Cash Handler 2 Media Entry Indicators
4 Service Tallies 4 Depository 3 Operator Panel
5 Device Status List 5 4 SDC Primary Device
6 Device Servicing 6 Fascia Light 5 Receipt Printer
7 7 In Service Indicator 6 Remote Relay
8 Self-Service Configuration 8 EPP BAPE Keyboard 7 Remote Status Indicators
9 Page Down 8 Sound
<Transfer I/F Save NT Info> <Select All Run Test(s)>> <Select All Run Test(s)>>
Previous>
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MENU STRUCTURE
1 Select ALL
2 SDC_SERVICE
3 ENCRYPTOR
4 CASH_HANDLER
5 DEPOSITORY
6 MCRW
7 SNA3624 PHYSICAL
8 RECEIPT_PRINTER
Device Servicing Menu 1/3 Device Servicing Menu 2/3 Device Servicing Menu 3/3
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MENU STRUCTURE
Previous> Previous>
<Tab OK>
Previous> <Current
Product Class:
58xx
Serial Number (Plant Code):
<Tab OK>
<Reset
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MENU STRUCTURE
<A D>
<B E>
1 SDC Alarms
2 Communications Note Configuration
3 Cash Handler
4 EPP BAPE Keyboard 1 Set
5 General Device Config 2 Learn
6 SDC MEI Configuration 3
7 SDC Night Safe 4
8 SDC Prox. Detector 5
9 Page Down 6
7
8
Previous>
Cancel>
Cancel>
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This appendix is to be used in conjunction with the information in the main part of this
document. The objective of this appendix is to highlight for Canada items that will deviate from
the standard install. This appendix also provides supplementary information that might be
helpful. Each item in this appendix is arranged in the same order as they are presented in the
main document, section by section. Highlighted in a rectangle box is the item from the main
document. Details of the item are then described.
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PARAMETER SHEET, referenced in this section and throughout this entire guide, is a
document that contains the site specific parameters. Such information is to be provided by the
switch provider ahead of installation time. Before going to the site, please call the Help Desk
or the installation coordinator to ensure the information is available.
In addition to the Parameter Sheet by the switch provider, certain ABM owners also provide
parameters unique to their requirements. CCS (Coast Capital Savings) assigns unique
Machine Number and Computer Name to each of their ABMs. Ensure such information is
available ahead of installation time.
*****************************************************************************************
1. PC keyboard (please use alphanumeric cluster for selections) and optional mouse.
2. CE Bring Live Guide relevant to version of AA NDC.
3. If AA NDC 2.06.12: “How to apply the 2.06.12 patch”.
4. Parameter Sheet - at site or from the Help Desk, from the switch provider and/or from the
ABM owner.
5. Security Key data entry procedure - at site or from the Help Desk.
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6. Media
(Versions of Custom media and Patch media are listed for reference only. Please be sure
to use the latest available to you.)
7a. For all users of AA NDC 2.05.05 with exception to CCS, need media:
G535-3001-0000 Vol 01/02 09-15-2004 Boot Diskette
G535-3001-0000 Vol 02/02 09-14-2004 CD#1
G535-3004-0000 Vol 01/01 10-25-2004 CD#2
Custom Diskette 1/1 050504 for AA NDC 2.05.05
7c. For ABM running AA NDC 2.06.12, need media: (Patch CD makes it same version as
item 10)
G535-3001-0000 Vol 01/02 01-31-2005 Boot Diskette
G535-3001-0000 Vol 02/02 03-09-2005 CD#1
G535-3004-0000 Vol 01/01 03-11-2005 CD#2
Patch CD PA00_T287923 5-31-2005 for AA NDC 2.06.12
7d. For ABM running AA NDC 2.06.13, need media: (same as item 9, with Patch built in)
G535-3001-0000 Vol 02/02 01-31-2005 Boot Diskette
G535-3001-0000 Vol 01/02 01-27-2005 CD#1
G535-3004-0000 Vol 01/01 06-07-2005 CD#2
7e. For ABM running AA NDC 2.06.15 with exception to HSBC, need media:
G535-3001-0000 Vol 01/02 04-25-2005 Boot Diskette
G535-3001-0000 Vol 02/02 06-03-2005 CD#1
G535-3004-0000 Vol 01/01 08-25-2005 CD#2
7h. For customer (regardless of version of AA NDCC) who uses the standard card icon but
does not want it to carry the NCR logo:
Custom Diskette for AA NDC No-Logo Card Icon 2006
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For installation in Canada, you must run the PREPFLEX utility to ensure a clean start. A clean
start will force the installation questions to be displayed on the CRT.
4. Insert the Americas APTRA XFS and XP CD Installation Boot diskette into the 3.5 in. flex
drive.
Insert the Americas APTRA XFS and XP CD #1 into the CD-ROM.
5b. In another 35 seconds, the CD-ROM device driver should have been installed.
Once the bottom of CRT displays “Driver was installed successfully”, the
screen turns blank.
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5e.1 If the Boot Diskette is from the factory and has never been used on the ABM,
the CRT displays:
******Factory Install Detected. *****
Do you want to clear the factory
default values on this boot diskette?
(Select “YES” if you want to re-answer the installation
questions)
1. YES
2. NO
0. Exit
5e.2 If the Boot Diskette is not from the factory, installation continues at step 5f.
If you did not select “1” for UI CD-AANDC, start over skipping PREPFLEX.
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You normally declare a selection by pressing a numeric key. There are two groups of numeric
keys on the PC Keyboard. One group is on the left hand side which is the alphanumeric
cluster. The numeric keys are always active. The other group is on the right hand side which
is the numeric/control cluster. Numeric keys on the numeric/control cluster are not active
unless Num Lock is turned on. To avoid mistakes, it is recommended that the alphanumeric
cluster be used.
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For all installs with the exception of CCS and HSBC, you should select “2” for NO.
For CCS running AA NDC 2.05.05, select “1” for YES. Insert the ”CCS Custom Diskette
1/2 050322 for AA NDC 2.05.05” and follow the screen prompts. During this time,
declare the Computer Name when prompted. When done, you will be prompted again for the
Software Update Package. Select “2” for NO.
For HSBC running AA NDC 2.06.15, select “1” for YES. Insert the ”HSBC Custom CD for
AA NDC Rel 2.06.15 Vol 01/01 Rel 1.0.0 Jan 19, 2006 “. When done, you
will be prompted again for the Software Update Package. Select “2” for NO.
*****************************************************************************************
For CCS running AA NDC 2.05.05, you must declare the Machine # assigned by CCS. This is
a unique number. The Parameter Sheet provided by the switch provider is a constant,
normally “000001”.
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For AA NDC 2.05.05, declare "2" for Message Mode Option Digit 7. This is to reflect the EPP
layout for Canada. The Message Mode string below shows the location of Option Digit 7:
"100000002".
^
For AA NDC 2.06 and later, you do not need to declare Message Mode Option Digit 7.
For CCS running AA NDC 2.05.05, declare “4” for Message Mode Option Digit 2 and declare
“2” for Option Digit 7 as shown below. Option Digit 2 set to “4” suppresses the deposit beeper.
“100400002”.
AA NDC 2.06 and later versions support dual journal. You need to declare an option.
Enter “1” to activate EJ in the absence of a journal printer.
Enter “2” to activate EJ to operate concurrently with a journal printer.
The above steps describe the Exit Mode under the Access Menu.
NCR recommends setting Auto-Exit. Please do so even if the PARAMETER SHEET does not
reflect this setting. It is a mandatory setting for front loading and for EasyPoint machines. In
the case of AA NDC 2.06.15, the ABM may freeze on supervisor exit if this setting is not
implemented.
*****************************************************************************************
The parameters described here are for the US Currency. Be sure to use the Canadian values
instead.
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For HSBC (and whichever customer is applicable), please make sure SDC Alarms is toggled
to Not Present.
The top left corner of the front screen at this time should display “002” indicating its readiness.
If it displays “003”, it indicates the ABM is still in supervisor mode. Ensure correct positioning
of the supervisory switch, hood plunger and door switch. “002” will change to texts when
screen data arrives at the ABM.
*****************************************************************************************
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For a customer (regardless of version of AA NDCC) who uses the standard card icon, but
does not want it to carry the NCR logo:
Install the ”Custom Diskette for AA NDC No-Logo Card Icon 2006” using CopyFile
in Supervisor mode followed by an ABM reset.
Items b and c will force the ABM to reboot a number of times during installation. At completion,
the ABM will return to the mode of operation set by the Mode Switch.
*****************************************************************************************
*****************************************************************************************
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For HSBC, the Communication Configuration Menu will show NCRX25X21bis as an additional
item. Please follow the bank’s parameter sheet to do the configuration.
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"If SNA3624 PHY ...is not selected, press 1 to select, then press FDK D (Options).
The Options menu displays...."
Following through the steps, you will find that it leads you to declare RMT Port No when the
ABM is Client. It leads you to declare LCL Port No when the ABM is Server. It makes you
think that only one port can be declared. Actually, the application will not stop you from
declaring both ports. If the Parameter Sheet requires both to be declared, please do so by
selecting the required port separately. You can select “1 RMT PORT NO” or select “3 LCL
PORT NO” any time.
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RX HDR BYTES is a parameter available only on AA NDC 2.05.05. It is to be set the same as
LEN SIZE.
LEN EMBED is a parameter available only on AA NDC 2.06 and later. It is set to 0 by default
and it should remain so.
AA NDC defaults to the 'common set'. The common set is employed by all but one switch
providers. These values are normally not spelled out in the Parameter Sheet. Currently only
OpenSolutions of Vancouver employs the 'not as common' set. OpenSolutions list these
parameters in their Parameter Sheet. If you are converting an ABM from one switch provider
to another, ensure that the Advanced Parameters are correct.
For Pele II to support TCP/IP using on board Ethernet - set Dip switch 1 to ON or enable it
through the BIOS setting: Advanced/PCI Configuration/Network controller.
If a 3COM ISA card is present, it must be removed as XP does not support it. A 3COM
ISA card has 3 connectors.
If a 3COM PCI card is present, make sure the on board Ethernet is disabled. Set DIP
Switch 1 to off AND disable Network Controller through the BIOS. Make sure that
the LAN cable is plugged into the card, not to the on board RJ45 connector.
For PIVAT to support TCP/IP, enable onboard Ethernet through the BIOS setting:
Integrated Peripherals/On-Chip LAN control.
Depending upon the type of local connectivity, you may need a straight-through LAN
cable, or you may need a crossed cable. The right cable type must be plugged onto the
correct RJ45 connector of the card cage when you configure the TCP/IP parameters.
If you need to change one of these parameters: Local Address, Subnet Mask and
Gateway Address, be sure to declare all these 3 items at the same time.
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for AA NDC 2.06.12 and later, press [ENTER] after each 3-digit entry with or without
leading zero. For example 010[ENTER], 103[ENTER], 7[ENTER], 212[ENTER].
This function may have an issue handling an IP address that has a value of 000 or 255. In
this case, Function 37 will fail with an error message "INVALID VALUE". With this
problem, the host connection cannot be established. To solve the problem, TCP/IP
Configuration has to be carried out in administrator mode on the ABM.
Task 1 above will have to be performed on the TCP/IP Properties via the Windows
Control Panel.
Task 2 above will have to be performed on the file C:\SSDS\DLL\SESSION.INI via
manual editing.
This workaround does not address Task 1 as there is currently no alternative method. It
however, makes Task 2 a more convenient, less risky process.
This workaround is provided as a ZIP file so that it can be emailed. The title of the ZIP file
is "TCPIPWorkAround-AaNdc020505-060510.ZIP". The instructions are in the
ReadME.TXT file. Please obtain the ZIP file from Level 2, or pull if off from the WCS web
site.
With AA NDC 2.06.12, the Remote Address will show leading zero even though a leading
zero was not entered, e.g. 153.071.121.217. This cosmetic issue is not seen in the other
addresses.
After the TCP/IP parameters are declared, do “10 PRINT CONFIG”. After the ABM is
rebooted, please also do “10 PRINT CONFIG” to see that the print out contains the same
information as the first copy. The first copy confirms data entry. The second copy reflects
the parameters in effect. Go over the notes about TCP/IP, make any necessary
corrections, and redo the parameter configuration as required.
The switch provider's Parameter Sheet may use terminology different from ours, please
note that
"ATM's IP Address" is LCL ADDRESS,
"ATM's Subnet Mask" is SUBNET MASK
"Router IP Address" is GATEWAY ADDR
"Host IP Address" is RMT ADDRESS,
"Host Port Number" is RM PORT NO
"Local Port Number " is LCL PORT NO
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The switch provider's Parameter Sheet may list items not meant for AA NDC, please
ignore them.
"Broadcast Address"
"Host IP Subnet Mask"
"ATM Host Name"
*****************************************************************************************
The specific procedure, key values and KVVs are to be provided by the switch provider. NCR
does not define, maintain or provide such information. Please refer to the Help Desk for any
questions.
*****************************************************************************************
You may find the information below useful. The field experience is described with possible
recovery measures.
*****************************************************************************************
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In case of system failures, be sure to do “Save NT Info” and “3 - Event Logs”. These functions
will save log files onto a 1.44MB diskette. Please zip up these files before emailing them to the
person who will investigate the issue.
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CANADA ONLY – SECURE KEY ENTRY BOOT DISK UTILITY QUICK REFERENCE
F Canada Only – Secure Key Entry Boot Disk Utility Quick Reference
AANDC 2.04 on NT Operating System – This solution requires a minor patch to be applied. It
can be downloaded from the WCS web site located at:
http://iis.ncrnet.ncr.com/canadacsbbs/financial/index.html
AANDC all XP variants (2.05.05 forward) – No pre-requisite patches required.
USNDC – Supported releases 5.05.00.07, 5.05.00.09 and 5.05.00.10
EPNDC – Supported release 5.05.00.09
Known issue: This utility does not display correctly on an ABM with a monochrome monitor.
The password prompt described in step 5 below does not show up. To work around the
problem, an external colour monitor should be used in place of the monochrome monitor.
Remove the external monitor when the whole procedure has completed successfully.
F.2 Overview
This Utility resides on a single diskette. It enables the secure installation of security (or master)
keys from the front of the ABM directly into the EPP. Installation is to be carried out using the
cardholder display and the EPP.
Installing the security key is a task initiated by the switch provider who may want to:
When the switch provider schedules a task, the following should be defined ahead of time:
date of installation
location of ABM
ABM software version
ABM is confirmed to have an EPP
key parts distributed to authorized key holder(s)
involved parties notified: key holder(s), Utility disk holder, key installer(s), network operator
current and new Key Entry Mode
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The personnel (generally two or more) attending the site determine among themselves who
will do what. Step by step instructions are given in the subsequent pages. These instructions
indicate that certain steps can be carried out at the rear for a rear load ABM. In summary, the
following will take place at the site:
Keys on the EPP are labeled per the diagram at right. 1 2 3 Cancel
Clear
There may be some slight variances with <ENTER> replaced by <OK> 4 5 6
and <CLEAR> replaced by <CORRECTION>. There may be some Enter
additional key markings along the bottom row as well. In general, 7 8 9
however, this is the basic keyboard. 0
1 2 3 A
During security key entry, certain keys function differently. A diagram
of the modified layout as shown is displayed. The numeric keys retain 4 5 6 B
their meanings, while the remaining keys are used for letters A to F.
Press each key slowly and firmly to avoid mistakes. If mistake is made, 7 8 9 C
continue to enter the string to its full length, and then reenter the whole
string again.
D 0 E F
When the program terminates, either normally or due to an error, it will halt. The user will have
to reboot.
If the ATM is to be returned to in service, remove the disk from the drive prior to rebooting.
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NOTE Note: Steps 1 – 4 can be carried out at the rear of the ATM
KEY - KEY –
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NOTE Note: from this point through step 16, you must be at the front of the ATM.
8 Person#1 Enter A Key Part 1 as provided, using the keypad layout per the template or as displayed.
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13 Person#2 Enter A Key Part 2 as provided, using the keypad layout on the template or as displayed.
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NOTE Note: from this point on up to step 21 can be carried out at the rear.
17 Person#1 Remove the NDC Direct Initial Key Entry Utility Boot Diskette.
Power off and on the ABM. Note: from this point on up to step 21, you must be at the rear of
the ABM.)
19 Person#1 Ensure that the A KEY KVV is the same as that in step 14.
20 Person#1 Notify the network operator of completion, and that you are ready for the download.
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