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1

OBJECTIVE

1. To obtain detailed information about coop.


2. To look at the consequences of coop clients needs.
3. To get the advantages and disadvantages of the coop.
4. To accumulate reserves the improvement of student.
2

PROCEDURE METHOD

START

Write a survey

Proofread the survey

Print the survey,50 sheet

Start do survey

Count the survey and divide by section

Calculate the survey

Start do presentation & final report

END
3

Section I (Background of the respondent)

The gender of respondent by department

16

14

12

10

Male
8
Female

0
JKA JKE JKM JP
4

TABULATION TABLE

SECTION A

SERVICE

SECTION B

PHOTOCOPYING PRINTING
5

SECTION C

FACILITIES

SECTION D

LOCATION
6

QUESTION

1.HOW MANY TIME YOU VISIT COOP PER DAY

30
25
20
15
10
5
0
1 to 2 3 to 4 more than 5

How many time you visit coop per day?

1&2
3&4
12 26 More than 5
7

2.FOR WHAT PURPOSE DO YOU USUALLY VISIT COOP ?

35
30
25
20
15
10
5
0
To buy food and To print and Other
drink photocopy

For what purpose do you usually visit coop?

To buy food and drink


To print and photocopy
15
Other
29
8

3.HOW MUCH YOU SPEND ?

40
35
30
25
20
15
10
5
0
RM1 - RM5 RM6 - RM10 More than RM10

How much you spend?


0%

13%

RM1-RM5
RM6-RM10
More than

37%
9

MAJOR FINDING

Photocopying and printing has the highest mean of average which means every
student doesn't satisfied with the computer in coop.

TOP 5 SUGGESTION FROM RESPONDANT

 Add more computer for student use

 Clean virus in the PC

 Lower the price

 Increase the type of food

 Add more counter


10

CONCLUSION

 Improve in terms of facilities and service

 Many of student want improvement in terms of computer

 To know the advantages and disadvantages of the existing site survey


11

Example survey question


and calculation data :

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