Mitel Commn Director

MITEL COMMUNICATIONS DIRECTOR (MCD)
FOR ISS AND VMCD

RELEASE 6.0 INSTALLATION AND MAINTENANCE COURSE
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MCD for ISS and vMCD Release 6.0 I&M 2

Mitel Communications Director (MCD)
for ISS and vMCD
Release 6.0 Installation and Maintenance Course
Module 1: About this Course
Navigating the Course Modules
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MCD for ISS and vMCD Release 6.0 I&M - Module 1: About this Course 1-2
Course Modules
1. About This Course
2. Introduction
3. MCD for ISS on Mitel Standard Linux (MSL) OS
4. Virtual Mitel Communications Director (vMCD)
5. MCD for ISS on Red Hat Enterprise Linux (RHEL) on Stratus Servers
Information Icons
Information icons are used throughout the course to identify the following:
Reference: Directs you to additional reference information in the Technical Documentation, Online Help, or other
support documents.
Caution: Identifies a potentially dangerous situation that may result in injury to you or damage to the equipment.
Note: Identifies a key point of interest. The note symbol may also direct you to helpful information in the system
documentation or other supporting documentation.
Tools and Equipment: Identifies tools and equipment you will need to complete a lab exercise.
Navigation: Identifies tips on how to navigate through the course material.
Product Documentation
Reference: You can view all the product documentation required to complete this course
from the Mitel edocs web site at: http://edocs.mitel.com
Product Documentation
 The Mitel Standard Linux (MSL) –Installation and Administration Guide Release 9.4
 information specific to Mitel Standard Linux (MSL) is available on Mitel Online
 MCD for ISS Blade Administrator Online Help
 Mitel Communications Director Installation and Administration Guide for Industry Standard
Servers (ISS) Release 6.0
 Mitel Communications Director Engineering Guidelines for Industry Standard Servers (ISS)
and Virtual Mitel Communications Director (vMCD)
 Virtual Mitel Communications Director (vMCD) Installation and Administration Guide
Training Assistance
Getting Assistance
If you have any difficulties with any part of this course, please contact our Training
Department.
In North America, call 1-613-592-5660. The Automated Attendant will answer “Thank you for
calling MITEL...”. Dial 4656. A voice mail system will ask you for your name, telephone
number, the course name, and a description of the assistance you require (E-mail:
technical_training@mitel.com).
In EMEA, call Mitel Training at +44 (0) 1291436539. After normal hours your call will go to
voicemail. (E-mail: uktraining@mitel.com).
Technical Certification – Online Test
To gain Mitel technical certification, you must complete an online test. Your
final test score must be 80% or higher to attain certification.
Once you complete all the required course modules, connect to the Mitel
OnLine (MOL) web site, locate the course from the Mitel OnLine Learning
Catalog, and follow the instructions to complete the test.
for ISS and vMCD
Module 2: Introduction
Module Objectives
Upon completion of this module, you will be able to:
 Identify differences between Mitel Communications Director (MCD) for ISS Release 6.0 and
MCD for 3300 ICP Release 6.0.
MCD for ISS and vMCD Release 6.0 I&M - Module 2: Introduction 2-2
Overview
Mitel Communications Director (MCD) for ISS Release 6.0 and MCD for deployment of
VMWare Vsphere virtualization infrastructure (vMCD) Release 6.0 is call processing software
designed for deployment on Industry Standard Servers (ISS).
The Mitel Communications Director for ISS is a highly scalable call processing application,
supporting up to 5000 active IP or SIP users; 2,500 active users with no engineering rules
applied, 5,000 active users with engineering rules.
The Mitel Communications Director for ISS serves only IP and SIP devices as well as IP and
SIP trunking.
General Information
This course covers how the functionality of MCD for ISS release 6.0 differs from that provided
in MCD for 3300 ICP Release 6.0.
This training material is for those Mitel partners that have already completed the Mitel
Communications Director for 3300 ICP Release 6.0 Advanced I&M certification.
Enhancements and changes that will be experienced by a technician are presented.
By completing this course and the associated test, you will be certified to call Mitel Product
Support concerning MCD for ISS and vMCD Release 6.0 issues.
MCD for ISS Overview
Mitel Communications Director (MCD) for ISS is:
 A telephony call control application blade.
 Installed on an Industry Standard Server (ISS).
 Installed in either:
 A Mitel Standard Linux (MSL) release 9.4 OS environment
 A Red Hat Enterprise Linux (RHEL) release 5.4 OS environment for Stratus 2600 and
4500 servers
Features of MCD for ISS
 The MCD for ISS blade for MSL is delivered via download from the AMC or ISO images
downloaded and burned to a CD
 The MCD for ISS blade for RHEL is delivered via the ISO images downloaded and burned to
a CD.
 IP Addressing is unique to the MCD for ISS blade.
 VLAN ID, STP and DHCP treatment is unique to MCD for ISS.
 The internal Media Server supplies up to 1000 channels for G.729 Compression,
Conferencing, Group Paging, and Music On Hold.
Configuration Information
MCD on ISS is supported on IBM, HP, Sun server platforms and Stratus servers. The specific
models and configurations supported are detailed in the MSL Qualified Hardware List (Mid
Level servers) and the MCD for ISS Engineering Guidelines.
The MSL Qualified Hardware List is available at http://edocs.mitel.com
Note:
The ISS Server may provide a management interface called Embedded Lights Out Management (ELOM)
that allows remote server console access, network drive access, etc. The network drive feature allows a
user to install the MCD software from a remote CD or ISO file on a network drive.
MCD for ISS Hardware Configuration
With MCD for ISS, the software is provisioned on an Industry Standard Server.
 MCD for ISS 6.0 is the call control software blade.
 MCD for ISS 6.0 is based on MCD 6.0 load 12.0.0.x.
Limitations
 The Communications Director supports only IP and SIP sets
 5140 IP Phone, 5240 IP Phone and the 5230 IP Phone are not supported
 Conferencing, Compression, Music On Hold (MOH), and Group Page resources are provided
transparently by the internal Media Server.
 Up to 1000 audio channels.
This same resource pool is used for Compression, Conferencing, Paging, and Music On
Hold.
 Maximum number of Conference channels: 600
− Each conferee in a conference consumes a channel resource.
− Maximum members in a conference : 8

 Maximum number of IP phone members in a page group: 64
 Maximum number of compression channels: 128
 The maximum capacity for each feature or resource in MCD for ISS not listed above is the
same as those of MCD for MXe Server. Remember, you cannot configure a system to
support all maximum values at the same time.
 Anonymous FTP accounts are not supported
Media Server
Provides up to 1000 audio channels in support of Conferencing, Group Paging, Music on Hold,
and Compression.
The internal Media Server uses the MSL IP address as its streaming interface, not the IP
address of the call server.
An audio channel supports a single bi-directional audio stream to one phone. One audio
channel facilitates:
Æ either G.711 or G.729 audio compression
Æ Music on Hold to one phone
Æ one party in a conference call
Æ one phone in a group page
The number of Audio channels is 1000 of which 256 can be allocated for compression. The
number of channels used for compression is controlled by the number of Compression licenses
-- maximum 256 -- programmed by the system administrator in the License and Options
form.
Maximum Capacities
MCD for ISS and vMCD
Maximum capacities for the following call groups has been expanded:
 Hunt Groups: 2000
 Extended Hunt Groups: 64
 Pickup Groups: 800
 Page Groups: 64
 Ring Groups: 704
 999 Agent Skill Groups with a maximum of 2100 agents per group
 Group Park keys per destination DN: 250
Support for 200 3-party conferences
MCD for ISS supports

 750 embedded Voicemail mailboxes
vMCD
 Support for 2500 active Users
 Support for 150 embedded Voicemail mailboxes
MCD for ISS as Designated License Manager (DLM)
MCD for Industry Standard Server (ISS) can operate as a Designated License Manager and
y
obtain system licenses while disconnected (offline)
( ) from the Application
pp Management
g Center
(AMC).
Note:
A vMCD node can be a member of a shared license group but cannot be a Designated License Manager.
MCD for ISS Supports SIP and IP Devices Only
The MCD for ISS does not support:
 TDM device connections. This includes:
 AMBs.
 AOBs.
 T1/E1 Modules.
 Quad CIM Modules.
 Quad FIMs -- therefore, NSUs, DSUs, and Peripheral Nodes.
 Embedded voice mail (except on vMCD)
 Internal DHCP server.
IP Sets that register with the server must obtain DHCP options from an alternate DHCP
server source. For example, a 3300 ICP serving as a TDM Gateway.
 5140 IP Phone, 5240 IP Phone and the 5230 IP Phone.
IP Addresses
MCD for ISS (and vMCD) requires a total of 2 (or 3) IP addresses:
 One IP address for MSL, shown as MSL IP address in MCD blade administration panel.
 One System IP address
 Optional IP address for ELOM.
 This is an IP address that is configured separately when the server is first deployed on-
site.
MSL Local Network Auto Add
If the MSL IP address is in one of the following RFC 1918
(http://www.ietf.org/rfc/rfc1918.txt), the associated network is added in the MSL Local
networks.
For example, if the MSL IP address is 10.35.84.237/24, that IP address belongs to the
network 10.255.255.255 which is listed in RFC 1918. The MCD-ISS would then add 10.0.0.0/8
in Local Networks (Server Manager -> Local networks).
System IP Properties Form
System IP
MSL IP
VLAN ID, STP and DHCP
VLAN ID
 On the ISS servers, Ethernet packets are not tagged with a VLAN ID. VLAN tagging is a
function of the external L2 switch which connects the server to the LAN.
 The external L2 switch can peek at the DSCP value and tag the appropriate VLAN ID and
L2 priority.
 Neither the ESM nor the MCD panel displays the VLAN ID field.
 The VLAN ID and VLAN Priority must be managed by the layer-2 switch which connects the
server to the LAN.
Spanning Tree Protocol (STP)
 STP is not supported internally in MCD for ISS servers.
DHCP
 A DHCP server is not supported internally in the MCD for ISS servers. This functionality
must be provided for the IP devices by an external DHCP server.
ESM Adjustments
Because of the unique characteristics of MCD for ISS, the following Embedded System
Management (ESM) forms are not accessible:
 Layer 2 Switch
 Spanning Tree
 IP Routing
 Internet Gateway forms:
 WAN Settings
 Remote Access (PPTP)
 Firewall forms:
 Firewall Control
 Port Forward Table
 All DHCP programming forms
 In the System IP Properties form:
 Layer 2 Switch IP Address field
 E2T card IP Address field
 Media Gateway IP Address field
 Voice VLAN ID field
for ISS and vMCD
Module 3: MCD for ISS on Mitel Standard Linux (MSL) OS
Software Delivery Model
MCD on ISS is delivered in a software only format for field install on industry standard
platforms. The software can be obtained in several methods:
 Download from the AMC
The MCD blade can be downloaded from the AMC through the regular MSL blade download
mechanism.
 Download from Mitel OnLine
Software (ISO image) can be downloaded from Mitel OnLine, burned to a CD-ROM or
stored on a network drive. The software can then be installed from either location onto the
server.
MCD on ISS runs on the Mitel Standard Linux (MSL) operating system release 9.4. As part of
the installation (through any of the above methods), MSL would be installed first. For more
information, please consult the MSL Installation guide.
MCD for ISS and vMCD Release 6.0 I&M - Module 3: MCD for ISS on MSL OS 3-2
Installing MCD for ISS on MSL From AMC
Follow the directions in the Mitel Communications Director Installation and Administration
Guide for Industry Standard Servers (ISS) Release 6.0.
Here is a brief summary of the installation.
1. Install MSL 9.4.
 Include the Application Record ID (ARID) assigned to the system.
2. In MSL Server Manager ServiceLink Status Panel, click Sync (to AMC) to add the MCD
blade. The Service list is updated.
Installing MCD for ISS From AMC (cont’d)
3. In MSL Server Manager ServiceLink Blades Panel, click the Install link, located beside the
MCD for ISS blade name to download MCD ISS from the AMC.
4. If you are installing embedded voicemail, in MSL Server Manager ServiceLink Blades
Panel, click the Install link, located beside the EMEM prompts for Mitel Communications
Director on Industry Standard Servers name to download the voicemail prompts from the
AMC.
Install
OR . . .
Installing MCD for ISS From CD-ROM
1. Load Blade from a CD-ROM (download ISO file from MOL and burn a CD-ROM)
2. When the installation is complete, click on Mitel Communications Director, located in the
left-side panel under the Applications heading.
3. On the next screen click Modify.
4. Configure the System IP address for the MCD for ISS blade.
5. Click Save.
System IP
MSL IP
Online Upgrade of the Mitel Communications Director Blade Software
The MCD blade software online upgrade process consists of upgrading to a new version of the
blade software.
Database information such as the System (Call Server) IP, ARID, etc. is retained in the MSL
database during the upgrade process.
Follow the directions in the Mitel Communications Director for ISS Installation and
Administration Guide.
Backing up and restoring the databases are part of the automatic online upgrade process.
A summary of the steps:
1. Log in to the MSL Server Manager using a browser with the user name and password when
initially configuring the MSL server.
2. Click on Blades, located in the right-side panel under the ServiceLink heading.
3. Click Update List to view the new versions available from the AMC in the blade list.
4. In the MCD for ISS row of the list of blades, click on the Upgrade link beside the version
being upgraded. The End User License page appears.
5. Scroll to the bottom of the page and click Accept all licenses. A page showing the upgrade
progress appears.
6. When the installation is complete, click Clear this report.
7. Click Mitel Communications Director, located in the left-side panel under the Applications
heading. A message appears describing the status of the upgrade.
8. Restore the MCD Call Server database from the external PC using the MCD ESM restore
facility.
Manual Upgrade of the Mitel Communications Director Blade Software
The manual upgrade process consists of backing up and restoring the databases, removing
the current software, and re-installing a new version of the software.
Database information such as the System (Call Server) IP, ARID, etc. is retained in the MSL
database during the upgrade process.
Follow the directions in the Mitel Communications Director for ISS Installation and
Administration Guide.
for ISS and vMCD
Module 4: Virtual Mitel Communications Director (vMCD)
How vMCD Works
Virtual MCD is a virtual telephony
services platform that provides IP-PBX
features for small to large enterprises. It
offers the same MCD software deployed
on the Mitel 3300 IP Communications
Platform (ICP) and industry standard Sun
Microsystems, HP, and IBM® servers,
and maintains the rich industry-leading
voice communications that set Mitel
apart.
The virtual appliance uses open standard
definitions, enabling it to be inserted into
virtualized data centers along with other
business applications. It can be deployed
on any VMware vSphere 4 certified
industry standard server.
With Virtual MCD, you can access the full
range of telephony features including
Dynamic Extension, clustering, resiliency
support, SIP service provider
interconnect, and multi-node
management.
MCD for ISS and vMCD Release 6.0 I&M - Module 4: vMCD 2-2 4-2
Virtual Mitel Communications Director (vMCD) Introduction
Mitel's Unified Communications features run as virtual appliances on VMware vSphere™ 4
virtualization platform. Like any other application, the Mitel software can be downloaded and
installed on any data-center server that's running VMware vSphere. Virtual Mitel
Communications Director (Virtual MCD), the core of the unified communications system,
providing call control for the IP voice path is the first Mitel virtual solution. Virtual MCD is
quickly followed by other VMware Ready™, certified Mitel Virtual Solutions: Mitel NuPoint
Unified Messaging™ (UM), Mitel Audio & Web conferencing (AWC), Mitel Teleworker, and Mitel
Unified Communicator® (UC) Advanced.
The powerful Virtual MCD is a virtual appliance that provides call control for the IP path, as
well as real-time media streaming support for audio conferencing. The technology offers
Mitel’s Unified Communications (UC) features as virtual application software. It can be
downloaded and installed on a data center server that is running VMware® vSphere™ 4.
Instead of maintaining a separate set of hardware, processes, tools, and staff for voice
communications, you can now treat voice like any other virtualized application in the data
center. Voice and data can be managed in the same place.
 Support for 2500 active users
 Support of the same features currently supported on MCD-ISS
MCD for ISS and vMCD Release 6.0 I&M - Module 4: vMCD 4-3
vMCD Business Solutions
vMCD Small Business solution
 support for up to 150 active users
up to 30 ACD agents
 32 G.729 streams
vMCD Small Business with VoiceMail solution

 support as above plus Embedded voice mail for up to 150 mailboxes and 8 ports
vMCD Mid-Market Resource Profile

vMCD Enterprise Solution

Virtual Mitel Communications Director (vMCD ) features
All call group and conference maximum capacities of the MCD for ISS apply to vMCD
Maximum capacities for call groups:
 Hunt Groups: 2000
 Extended Hunt Groups: 64
 Pickup Groups: 800
 Page Groups: 64
 Ring Groups: 704
 999 Agent Skill Groups with a maximum of 2100 agents per group
 Group Park keys per destination DN: 250
Support for 200 3-party conferences
Support for 2500 active Users
Support for 150 embedded Voicemail mailboxes
vMCD nodes must communicate with the AMC at least every 60 days or fall into License
Violation
vMCD Licensing
The initial license includes a 12 month right to use the software and comes with the first year
of software assurance included in the purchase price. Within that timeframe, the installation
must be upgraded to the then current release of Mitel's vMCD software. Upon upgrade, the
software right to use will be extended.
Should the software not be upgraded within the 12 month window to the then current release
of vMCD, the software will cease to function and telephony functions will terminate.
Technically, the system will continue to work until the next reset. Once a reset occurs, it will
not restart.
For additional information about the Mitel Applications Management Center (AMC), refer to the
AMC Web site and the AMC online Help (https://www.mitel-amc.com/).
Virtual Voice Management
With Mitel Virtual Solutions, you can also take advantage of the advanced functions of VMware
vSphere, such as management of server availability and maintenance.
For example, virtual applications don’t experience the long periods of downtime for server
maintenance. And management methodologies and best practices can be applied consistently
across all applications in the data center – saving time and money.
With voice and data integration, there’s no longer a need for two sets of hardware, two sets of
resources, or two budgets. By reducing the overall number of physical servers in a data
center, your organization experiences significant capital cost savings. As well, server
consolidation can save operational costs – fewer servers means more efficient integration of
IT processes. Just as important, less energy is required for powering up and cooling down.
Simplified disaster recovery planning is another advantage. Business applications and data
can be encapsulated into virtual machines that are easily transmitted off-site, and just as
easily recovered, if disaster strikes. And a single business continuity and disaster recovery
plan is all that’s required for everything in the data center.
vMCD Technical Specifications
Virtual MCD is delivered as a software image in a standard Open Virtualization Format (OVF)
for installation into a VMware-enabled virtual environment.
The OVF image is available as a software download, alongside other MCD software images.
The Virtual MCD application requires the following minimum software and hardware:
 VMware vSphere 4, with VMware vSphere client
(VMware vCenter™ Server is optional and not required to install and manage the Virtual
MCD application)
 Intel-based servers with a minimum Xeon® 55xx Series at 2.26 GHz or better (supporting
Core i7/Intel Nehalem architecture), with hyper-threading enabled
 Virtual infrastructure capable of hosting a virtual machine with a minimum of 2 processor
cores, 2 GB RAM, 10 GB disk space, and 40 Mbps network throughput. This allocation is
defined and assigned as part of the Virtual MCD installation process.
 The mid-market resource profile for Virtual MCD that can be selected at deployment time
and is set at 3 vCPU, 3GHz CPU, 2GB RAM and 20GB HDD, and can support up to 1500
users.
 The minimum software release installed on the server must be ESX/ESXi 4.1 Update 2
vMCD Software Installation Overview
Installing and activating vMCD consists of the following steps:
 Logging in directly to the ESX/ESXi hosts or to the vCenter Server using the vSphere
Client application.
 Deploying vMCD as a virtual machine and virtual application operating on VMware
ESX/ESXi release 4.1 Update 2 or later.
 Powering up the Virtual Machine and commissioning MSL/MCD.
Before You Begin with vMCD
The following conditions must be in place before you begin the installation process:
 VMware ESX/ESXi release 4.1 or later installed on an Intel based server with a minimum
Xeon 55xx Series @ 2Ghz or better (supporting Core i7/Intel Nehalem architecture), with
hyper-threading enabled.
 vSphere Client installed on a Windows workstation. Refer to the VMware website for
detailed installation procedures and additional documentation.
 (Optional) vCenter Server deployed on the network. Refer to the VMware website for
detailed installation procedures and additional documentation.
 Internet access to allow licensing from the Applications Management Center (AMC).
 A DNS server that is reachable from the platform.
 vMCD requires a total of five IP addresses at installation time. The MCD software requires
a /30 subnet (four IP addresses) and must be assigned an IP address which resides in the
host address range. This subnet is local to the server upon which the vMCD is installed.
Use http://www.subnet-calculator.com/ to find the appropriate host address range for
MCD. The fifth IP address is used by MSL.
 vMCD software is contained in an OVA archived file. This archive OVA files contains the
OVF 1.0 descriptor and VMDK file.
 Verify that the correct versions of the software and applications are correct. Go to Mitel
Online at https://www.ebiz.mitel.com. Point to Technical, then select Software Downloads.
 If you are cloning the MCD virtual machine, or transferring the virtual machine to a
different server you may need to clear the Hardware ID (part of the AMC process)
Install the vMCD Software
Installing the vMCD software includes deploying the OVA archived file, configuring the MSL
server, and configuring the MCD for ISS software blade.
Technicians trained for VMware must deploy the MCD Virtual Appliance OVA archived file and
Power on the virtual machine.
Note:
Mitel recommends that authorizedPARTNERs acquire VMware VSP (VMware
Sales Professional), VTSP (VMware Technical Sales Professional) and VCP
(VMware Certified Professional) training and certification.
When the vMCD has powered up, you can begin configuring the MSL server.
Note:
Once the vMCD has powered up and you open the vMCD console, the
installation of MSL, the MCD for ISS blade and MCD follows the same
procedure as is used for MCD for ISS.
Follow the Install the vMCD Software procedures as described in the Installation and
Administration Guide for vMCD. In summary:
 Configure the MSL server
 Configure the Mitel Communication Director application
vMCD Small Business Configuration
For 150 users system or lower, use the following CPU and memory reservation:
 with or without voicemail
vMCD Enterprise Configuration
For 2500 active users or lower, use the following CPU and memory reservation:
Automatic dbms save on Clean Install
Prior to vMCD 4.1 SP2, once you licensed a system you were required to reboot then do a
DBMS save before programming the system.
Failure to do so would result in clearing the database when MCD restarted.
Now in vMCD 4.1 SP2 or higher, this is no longer the case, when you license the system the
reboot and DBMS save are automatic.
vMCD Backup ,Restore and SRM
MCD Backup and Restore via MSL
When upgrading a vMCD instance: The MSL Backup now includes MSL and MCD backups and
the MSL Restore restores MSL and MCD. Note: System must be running vMCD 6.0 for this
feature.
Improved Virtual MCD Support for VMware Site Recovery Manager (SRM).
Script automation for the recovery of a single instance non-resilient MCD via an SRM 5.0
protected data center. This is accomplished via MCD adoption of the Mitel Virtualization
Framework (MVF).
Support and qualification for – VMware SRM Replication, Failover and Failback.
Mitel Professional Services remains required for integration of Mitel virtual appliances with
VMware SRM.
Shutdown Virtual MCD
Use Shutdown Guest rather than Power Off to shutdown Virtual MCD
The proper way of shutting down the Virtual MCD virtual machine from the vSphere Client is
to use Shutdown Guest command rather than Power Off.
This performs a graceful shutdown.
VMware training
Mitel is not responsible for providing technical training and certification for VMware products.
It is the responsibility of the authorizedPARTNER to acquire the necessary training to
sufficiently support a Virtual MCD Appliance within a business’s VMware virtualized
environment.
Note:
Mitel recommends that authorizedPARTNERs acquire VMware VSP (VMware
Sales Professional), VTSP (VMware Technical Sales Professional) and VCP
(VMware Certified Professional) training and certification.
For more information regarding VMware training, please contact VMware or a VMware
authorized reseller.
Where necessary, and depending on available internal skill sets, it may be appropriate to
engage and work with a VMware certified channel partner for the installation of the Virtual
MCD appliance.
for ISS and vMCD
Module 5: MCD for ISS on Red Hat Enterprise Linux (RHEL) on
Stratus Servers
Configuration Information
MCD for ISS is supported on RHEL version 5.4 running on Stratus server platforms.
 Stratus 2600 and 4500 servers
The Stratus® ftServer for RHEL (Red Hat Enterprise Linux) is a fully redundant platform.
 The Stratus solution is not a pair of servers in a cluster; it is two physical servers with
identical CPUs, RAM, disk, and I/O options joined through the backplane, with all
communication controlled by custom drivers.
 This enables the two servers to appear as one to the network and the operating system.
MCD for ISS on Red Hat Enterprise Linux (RHEL)

on Stratus Servers
Note:
The MSL Qualified Hardware List is available at http://edocs.mitel.com
MCD for ISS and vMCD Release 6.0 I&M - Module 5: MCD for ISS on Stratus Servers 5-2
IP addresses
A range of IP addresses are required for the implementation. Effectively, you need one
address for RHEL and four addresses for MCD for ISS. For example, if the host RHEL server
has the following network configuration:
 RHEL IP address: 10.38.193.2/24
 Default Gateway IP address: 10.38.193.1
The available remaining addresses on the subnet are 10.38.193.3 to 10.38.193.254. Overlay
the RHEL server’s /24 network with a /30 subnet containing four addresses.
Assign one these addresses to the MCD for ISS blade while reserving the others for use as
network and broadcast addresses. The following table illustrates this configuration:
IP Address Description
on Stratus Servers
10.38.193.0 Broadcast address
10.38.193.1 Default Gateway router)
address
10.38.193.2 RHEL server IP address
10.38.193.3 Spare
10.38.193.4 Network address
10.38.193.5 MCD for ISS blade System IP
address
10.38.193.6 Reserved
10.38.193.7 Broadcast address
MCD for ISS on Red Hat Enterprise Linux
MCD for ISS on Stratus Servers is installed onto a Red Hat Enterprise Linux (RHEL) OS
version 5.4.
Download MCD for ISS from Mitel OnLine and burn the image to a CD-ROM or store it on a
network drive. The software can then be installed onto the server.
As part of the installation, install RHEL first.
Note:
MCD-ISS on Stratus Server doesn’t support Embedded Voice Mail (EMEM) in
this release.
on Stratus Servers
For more information and detailed installation instructions, please consult:

 The Mitel Communications Director Installation and Administration Guide for Industry
Standard Servers (ISS) Release 6.0.
RHEL Maintenance Commands
Following installation, you can use the following commands to maintain and troubleshoot the
server.
Command Purpose
PATH=/sbin/e-smith:$PATH db licensekeys show Check license status
.
/etc/ntp.conf Configure NTP on

RHEL
on Stratus Servers
mcd_status Check MCD server
status

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MITEL COMMUNICATIONS DIRECTOR (MCD)

FOR ISS AND VMCD

Inter-Tel® is a registered trademark of Inter-Tel (Delaware), Incorporated.

© 2013 Mitel Networks Corporation

MCD for ISS and vMCD Release 6.0 I&M 2

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The MSL Qualified Hardware List is available at http://edocs.mitel.com

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MCD for ISS supports

vMCD Small Business with VoiceMail solution

vMCD Mid-Market Resource Profile

vMCD Enterprise Solution

MCD for ISS on Red Hat Enterprise Linux (RHEL)

As part of the installation, install RHEL first.

For more information and detailed installation instructions, please consult:

/etc/ntp.conf Configure NTP on

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