Online Clinic

Reservation
An Online Clinic Reservation offers
Health Professionals a more
efficient and convenient way for
patients to reserve appointments in
the clinic. It’s the future in
appointment scheduling in clinic.
Patients can book an appointment
that is convenient for them, which
clinic’s staffs are able to control
and maintain patients’ information
through a computerized process.
 Online Clinic Reservation has web
application which requires patients
to register with their username and
password before they can access
the features. Once a patient has
logged in to the account, he can
already view the doctors’ profile
along with their schedules and set
up an appointment. The patient can
request for an appointment at any
time, showing real time
appointments.
The system increases new patient
traffic, saves staff time and helps
reduce your cancellations as you
save time and money with lower
phone bills and greater efficiency.
Give your customers the
experience they deserve and
increase return visits with Online
Clinic Reservation
Background of the study
Nowadays people are seeking for a
convenient way of being reserved
on their appointments. So do in
clinic reservation process. In this
situation therefore, Online Clinic
Reservation System is a good
project to ease on difficult and too
time consuming manual
appointment reservation
processes.
Online Clinic reservation is a
centralized web portal for health
appointments where patients find
and book an appointment with their
health practitioner online. The
system is synchronized with
reservation system and saves front
office staff countless interruptions
during their already busy day and
helps provide a more customer
friendly experience to patients.
Statement of the problem

The study intends to investigate the

benefits of Online Clinic
Reservation System to clinic’s
staffs and patients. Specifically, the
study seeks to answer the following
statements:
• How to minimize the time and
effort
being spent on appointment
reservation?
• Who will be benefited on the
implementation of online clinic
reservation system?
• How to easily manage and update
information of patients and
doctors?
• How to schedule patients’
appointments conveniently?
General Objective

The main objective of this study is

to develop an Online Clinic
Reservation System.
Specific Objective

 To provide a convenient way of appointment

reservation for patients.
 To automated report generation.
 To computerized the patients’ information
review
and maintenance.
 To give clinic staffs an easy way in doing
information maintenance and updates
Scope
The Online Clinic Reservation
System has the following scope:

 The website’s account given to

old
patients.
 The online scheduler which
contains
all the doctors’ available time of
 Information update, review, and
maintenance.
• For patients, only information
related to their reservation will be
displayed through their account
website.
• For clinic staffs, the information of
both doctors and patients can be
reviewed on system’s main server.
 Report generation which will be
handled by the clinic’s staffs.
Limitation
The Online Clinic Reservation
System limits itself on the following:
 The receipt generation/billing
statements after the patient’s
appointment are done.
 Other information which are not
related to appointment reservation.
 Patient’s medical history records
and other related information
Software Features
The following are the Online Clinic
Reservation System features:
 Online website and online
scheduler.
 Account username and
password for staffs, doctors, and
patients.
 Database for information storage
(staffs’, doctors’, and patients’
information).
 Security features for changing of
account username and password.
 Report generation.
 User-interface and web
application.
Review of Related Systems

The application of modern

information technology dominated
so far by the use of Internet
websites and online reservation
systems, gives competitive
advantage to other with same
establishment. However, the
potential competitive advantage
can be transformed into real
advantage if only the websites
As a result, the advocator
conducted research on the facts
related to the system that might be
helpful to its development.
An Online clinic reservation
systems make customers’ lives
easier. The use of online services
nowadays becomes more
necessary in the various fields
It is because of the advantage and
useful effects to many people when
it comes to online reservation
because our society is facing rapid
growths of need, availability and
development of different
commercial web-based application.
Mr. Frank Bodhi of Health Centre
says so simple to setup the system
has been so simple to setup and
create.
My business is new providing the
tools to look and be professional to
my clients. It was proven that
online reservation system make a
big convenient to all in need. The
development of Online clinic
reservation system has a wide use,
can make a scheduled time for the
patient in need. It has updated
information like doctors in charge,
time of checkups and history of the
patient viewed only by the user.
Methodology
Illustrates the classic life cycle
paradigm for software engineering
sometimes called the "waterfall
model“ the life cycle paradigm
demands a systematic, sequential
approach to software development
that begins at the system level and
progresses through analysis,
design, coding, testing, and
maintenance. Modeled after the
conventional engineering cycle, the
life cycle paradigm encompasses
the following activities:
System engineering and analysis,
because software is always part of a
larger system, work begins by
establishing requirements for all
system elements and then allocating
some subset of these requirements to
software. This system view is essential
when software must interface with
other elements such as hardware,
people, and data bases. System
engineering and analysis encompass
requirements gathering at the system
level with a small amount of top-level
design and analysis.
Description of the Existing
System
The clinic uses a traditional manual
file processing, which is too time
consuming.
Appointments are being set based on
the doctor’s available time prior to
patients’ visit on clinic. Therefore,
patients are not assured if their
preferred schedule is still available.
The clinic staff will handle patients’ on
their visit and they will be given a stab
which has the priority number of their
The patient will wait on his priority
number to be called. If he is
unattended (e.g. he went outside
because he assumed that other
appointments will last long and
therefore he will wait too much), his
number will be passed by and he
needs to wait another available
time for him to be entertained.
Context Diagram / Data Flow
Diagram

Data Flow Diagram

(Context Level 0)
Existing System
Data Flow Diagram
(Context Level 1)
Description of the Proposed
System

The proposed system which is

Online Clinic Reservation System
will provide ease on patients’
information maintenance. It
provides a web application which
has scheduler to automate the
appointment reservation process.
If the reserved patient was unable
to confirm his appointment within
the time based on the clinic’s
policy, the clinic staff will be the
one responsible for the adjustment
of schedule. He could serve walk-in
patients prior to the number of
canceled appointments.
Problems and Solutions

• The need for a convenient

scheduling system can be solved
through online and computerized
processes which are included in
Online Clinic Reservation System.
• Unorganized and redundant
schedules will be eliminated
through the processes stated.
• Wasted time due to manual
scheduling system and even
human errors could be eliminated
through the proposed system.
• The error and lot of time being
spent in updating patients’,
doctors’, and staffs’ information will
be eliminated through the user
interface provided on the proposed
system.
Context Diagram / Data Flow
Diagram

Data Flow Diagram

(Context Level 0)
Proposed System
Data Flow Diagram
(Context Level 1)
Proposed System
Data Dictionary
Entity: Patient

Data Element: PatientID

Description: Patient’s ID
Aliases: PatID
Type: String
Format: 99-999
Length: 6
Data Element: Lastname
Description: Patient’s Surname
Aliases: Lname
Type: String
Format: A-Z (a-z)
Length: 20
Data Element: Contactnumber
Description: Patient’s mobile
number
Aliases: Cnum
Type: String
Format: 99999999999
Length: 11
Data Element: Username
Description: Patient’s username
Aliases: Uname
Type: String
Format: A-Z (a-z)
Length: 20
Data Element: Gender
Description: Patient;s gender
Aliases: Gen
Type: String
Format: A-Z
Length: 1
Data Element: Address
Description: Patient’s address
Aliases: Add
Type: String
Format: A-Z (a-z)
Length: 45
Data Element: Password
Description: Patient’s unique
password
Aliases: Pass
Type: String
Format:
xxxxxxxxxxxx/999999999999
Length: 12
Entity: Doctor

Data Element: DoctorID

Description: Doctor’s ID
Aliases: DID
Type: String
Format: 99-999
Length: 6
Data Element: DoctorName
Description: Doctor’s full name
Aliases: Docname
Type: String
Format: A - Z (a-z)
Length: 45
Data Element: JobTitle
Description: Doctor’s job
Aliases: JTitle
Type: String
Format: A-Z (a-z)
Length: 27
Data Element: Username
Description: Doctor’s username
Aliases: Uname
Type: String
Format: A-Z (a-z)
Length: 20
Data Element: Contactnumber
Description: Doctor’s mobile
number
Aliases: Cnum
Type: String
Format: 99999999999
Length: 11
Data Element: Address
Description: Doctor’s address
Aliases: Add
Type: String
Format: A-Z (a-z)
Length: 45
Data Element: Password
Description: Doctor’s unique
password
Aliases: Pass
Type: String
Format:
xxxxxxxxxxxx/999999999999
Length: 12
Entity: Staff

Data Element: AdminID

Description: Staff’s ID
Aliases: SID
Type: String
Format: 99-999
Length: 6
Data Element: StaffName
Description: Staff’s fullname
Aliases: Sname
Type: String
Format: A –Z (a-z)
Length: 45
Data Element: Position
Description: Staff’s position
Aliases: Spos
Type: String
Format: A-Z (a-z)
Length: 27
Data Element: Gender
Description: Staff’s gender
Aliases: Gen
Type: String
Format: A-Z (a-z)
Length: 1
Data Element: Address
Description: Staff’s address
Aliases: Add
Type: String
Format: A-Z (a-z)
Length: 45
Data Element: Contactnumber
Description: Staff’s mobile number
Aliases: Cnum
Type: String
Format: 99999999999
Length: 11
Entity: Schedule

Data Element: Username

Description: Staff’s username
Aliases: Uname
Type: String
Format: A-Z (a-z)
Length: 20
Data Element: Password
Description: Staff’s unique
password
Aliases: Pass
Type: String
Format:
xxxxxxxxxxxx/999999999999
Length: 12
Data Element: ScheduleNo
Description: Schedule priority
number
Aliases: Schednum
Type: String
Format: 999
Length: 3
Data Element: ScheduleDate
Description: Date of schedule
Aliases: Sdate
Type: Date
Format: mm-dd-yy
Length:6
Data Element: ScheduleTime
Description: Time of Schedule
Aliases: Tsched
Type: Datetime
Format: hh:mm
Length: 4
 Patient
PK PatientID
HAS
Lastname
Firstname
Middlename
Contactnumber
Gender Schedule Doctor
Address HAS
Username PK ScheduleNo PK DoctorID
Password
HAS
Scedule_Date DoctorName
Schedule_Time Job_Title
ContactNo
Address
Username
Password

Manages

Staff
PK AdminID

Username
Password
Staff_Name
Position
Gender
ContactNo
Address

Entity Relationship Diagram

Form/Module Specification
Login Form
 Must require username and
password to exactly match existing
credentials in the System
database.
 Requires username to be exactly
unique to the system for each user.
 Password must meet these
criteria:
 Appointment Form

 Must allow patients to reserve

his desire schedule prior to the
availability of the doctor’s
schedule.
 It requires all the available
schedules of Doctors.
 Requires exactly one schedule of
patients (for each of his Doctors).
 Must be managed by the clinic’s
authorized staff.
 Patient Account Form

 Must allow patient to view his

account status, manage his
account settings, and view his
account summary.
 This page must allow patients to
review and manage his
appointments.
 Only personal information could
be changed by patients.
 Staff Account Form

Must allow staffs to review and

manage their personal information.
 Security Form

For patients:
• It only allows patient to change his
username and password after he logged
in on the clinic’s website with his existing
and verified username and password.

For Staffs
• It allows the change on username and
password, and managing other personal
information through the system’s main
server
 Report Specification

Must contain all the important

appointment transactions on clinic,
such as:
•Doctors’ schedule (weekly).
•Patients’ appointment

The report must also display the

summary of all the approved
appointments, it could be the weekly,
monthly, or annually
 Can only be generated by the
clinic’s staff for certain purpose.
 Must be able to display the
number of patients who had
appointment on the clinic.
 It must be able to display
patients’ information and even
doctors’ information based on the
data on their respective account.