Ya You Right

SAP’s Learning Culture Workshop
Learning Center of Excellence and Execution
Learn simple. Learning

at SAP
Agenda
1. Building a Learning Culture

2. How You Can Find Learning
3. What’s Available for You in Learning
4. Learning Resources
5. What’s Coming
© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 2

What does it mean to be a
Learning Culture?
©©2016
2016SAP
SAPSE
SEororananSAP
SAPaffiliate
affiliatecompany.
company.AllAllrights
rightsreserved.
reserved. Internal 33
Learning Culture
Anytime
Learning as a Lifestyle
Learning
Anywhere
Learning Supported by Mobile Apps
Anyhow
Learning as a Mindset

Learning Culture
Continuous Learning Model
Traditional learning and Learning that happens through

development activities – generally interaction and relationships with
formal in nature with a defined other people – professional
beginning and end, and easily organizations, social and
measured professional networks, etc.
Learning that occurs on the job – Point-of-need learning that

job rotations, stretch assignments, leverages infrastructures in the
etc. - learning that happens when workplace to enable employees to
people do their work access information and support
themselves in their work

Learning Culture
How Does Learning Happen?
10% Formal Learning 90% Informal Learning
Education Experiences Exposure Environment
Accessible in Success Includes SAP’s Rotational Includes SAP’s Peer Includes SAP’s JAM Sites
Map Learning Programs Learning Portfolio
Source: Bersin by Deloitte, 2013 and 2014 Corporate Learning Factbooks

How Do You Find Learning at SAP?
It’s simple.

at SAP
How To Find Learning At SAP?
It’s simple.
Launch Success Map Learning

Click on graduation cap
from the Corporate Portal

Learner Homepage
Search For Courses
Search
Tip: You can narrow
Courses your search by using “”
around each word like:
“financial“ “basics”, or
“project management”
Tip: On the Search

Catalog page, you can
narrow your results by
using the filter criteria.

What’s Available For You in Learning

at SAP
Global Learning at SAP
Career & Talent Management Learning Talent & Leadership Learning
• Planning Your Career • Leadership Learning

• Flagship Programs
• Talent Journey • Trustworthy Leader
• Professional Development • Leadership Essentials
• Peer Learning • Leadership Excellence Acceleration Program (LEAP)
• Mindfulness: Search Inside Yourself • Programs for Talent Types

• Early Talents
• Global Onboarding Curriculum
• Experts

Talent Journey
Be Prepared To Complete the Talent Management Cycle
Audience
All employees
Duration
Self-paced
(upon needs all through the year)
Cost
None
When Available
Now, on-demand
More Information & Enrollment

Talent Journey Jam group

Planning Your Career at SAP
Building An Impactful Development Plan
Audience
All employees
Duration
Self-paced
(approx. 1 hour input and 3-11 hours self work)
Cost
None
When Available
Now, on-demand

Planning Your Career At SAP Jam group

Planning Your Career At SAP Program
This course is built around four important, cyclical steps:
1 –Know Yourself Better

Use a series of thought-provoking exercises to help you
take a break from your day-to-day activities and take
inventory of who you are, what’s important to you, what you
enjoy doing and where you think you might like to go next.
2 – Explore Your Options

Use SAP resources to help you consider your options at
SAP and create a list of potential career targets.
3 – Plan Your Development

Design your career development plan.
4 – Act on Your Plan

Actualize and execute!

Professional Development Online Offerings
Grow Your Skills At Your Own Pace
Audience Self-Paced Language Skills

All employees • Introductory language learning covering 60+ languages
Duration • Supplemental language learning for dedicated learners –
Varies by program intensive instruction covering 6 languages
(from a few minutes to a few hours)
Cost
None
When Available Self-Paced Business, Technical and Soft Skills

Now, on-demand • Video-based training, focused on technology and creative skills
More Information & Enrollment • eLearning courses and job aids, focused on business and soft skills
• Self-paced Language Learning • Digitized books from industry experts and organizational leaders, focused
• Self-paced Business, Technical and on business, technology, soft skills, tactical and strategic topics
Soft Skills Learning

Grow Your Skills At Your Own Pace
Audience
All employees
Duration
Varies by program
(from a few minutes to a few hours)
Cost
None
When Available
Now, on-demand
• Self-paced Language Learning
• Self-paced Business, Technical and
Soft Skills Learning

Peer Learning Portfolio
Helping Colleagues To Unleash Their Unique Potential
Audience
All employees Coaching
Duration Maximize self-awareness and
soft skills by partnering with an
Depending on offering and needs
externally
(from a few hours to ~20 hours)
educated coach, who fosters
Cost self-reflection
None (with exception of Workshop
Facilitation)
When Available
Mentoring Workshop
Now, as scheduled
Enhance knowledge, skills, Facilitation
and self-awareness in a Maximize workshop
More Information & Enrollment certain area by partnering with effectiveness and efficiency by
Peer Learning Portal page a more experienced partnering with an experienced
colleague, who gives advice facilitator, who guides the team
(Quicklink: /go/peerlearning)
based on own experience. through the workshop process.
.

Peer Finder Tool
Audience
All employees
When Available
Now available for Coaching and WFS
How to Access and Use
Check out the Peer Finder User
Guide, and access the Peer Finder
Learn More
/go/peerlearning

Mentor Online Enablement
Audience
Employees who want to
become mentors or enhance
their mentoring skills
Duration
Self-paced
Cost
None
When Available
Now, on-demand
Course description in Success Map
Learning

Mindfulness Training: Search Inside Yourself (SIY)
Building Up Sustained High Performance, Leadership and Wellbeing
Audience
All employees
Duration
2 days (instructor-led classroom training)
Cost
None
When Available
Now, as scheduled

Program Jam page

Global Onboarding Curriculum
Enhancing the New Hire Experience
Audience
All newly hired employees, M&A, new managers,
onboarding buddies and hiring managers
Duration
Self-paced over first 60 days
Cost
None
When Available
Now!
More Information For New Hires & Buddies

Global Onboarding Portal Page
(Quicklink: /go/onboarding)
Additional Information For Hiring Managers
Onboarding your Employees Portal Page*
(Quicklink: /go/onboarding-manager)
* Note: Accessible to people managers only

Learning Learning
Leadership for Leaders at SAP
Current Leadership Offerings
Flagship Programs Focused Offerings
Lead SAP into To All Levels To Selected Levels

GET/SET the Future
Level Leaders
3 days Board Area
Programs Trustworthy Leader Executive Coaching
(driven by Board Area People Managers only
Lead SAP’s Growth Executive & GET/SET Level
Executive Learning Teams as Leaders only
Level Leaders applicable) 3 hrs + 3-5 hrs self-paced
3 days
Lead SAP’s Leadership Coaching,

Mid Level Principles Learning LEAP for Women
Leaders & Business Mentoring
Leaders Center Levels T3 and above
3 days Aspiring, First Level, and
Self-paced 12 months Mid Level Leaders
Lead SAP Teams
First Level to Great Results
Leaders Leadership
3,5 days Communicate Better Fellowship
Essentials
New People Managers Aspiring, First Level, and
Prepare to Self-paced Mid Level Leaders
Aspiring Lead at SAP 2,5 days
Leaders
2 days
NOTE: Click on the boxes in slideshow mode

for more information and scheduling options
Development Roadmaps
It is an ongoing journey – not a one-time event
Check out the online Leadership Development Roadmaps

Lead SAP Teams to Great Results
Flagship Program for First-level Leaders
Audience
All first level leaders (MMTs) regardless of their
experience in role and who are not in a role that has
been classified as Executives, GET or SET
Duration
3,5 days (instructor-led classroom training)
Cost
None; Travel and expenses only
When Available
Now, as scheduled

Course information & schedule on Jam

Lead SAP’s Leaders and Business
Flagship Program for Mid-level Leaders
Audience
All Mid-level Leaders, defined as leaders who
manage managers (MMM) and are not in a role that
has been classified as Executives, GET or SET
Duration
3 days (instructor-led classroom training)
Cost
When Available
Now, as scheduled
More Information
Program Jam page
Note: Mid-level Leaders will also receive an
invitation mail including registration link

Leadership Essentials
Foundational Training for Newly Promoted Managers
Available in 30+ cities

Audience Managers trained in
globally Check the
New people managers
1,500 First Level Leaders
(FLL) at SAP course
Learning at SAP Jam
group for details
Duration
2.5 days (instructor-led classroom training)
Cost 8 capability areas
None; Travel and expenses only managers are Aligns to performance
When Available
8 consistently rating
themselves higher after
attending FLL in 8
discussion Now is the
time to enroll
Now, as scheduled areas
More Information & Enrollment Topic Areas

Great participant
feedback
Course information & schedule on Jam Situational Leadership,
“As someone new in the
0
2 4
6
5 Choices for
Productivity
MBTI
5 manager role, the
training was very
inspiring and
motivating.”

Trustworthy Leader
Building Trust
Audience Lesson
Lesson Lesson
Lesson
02 03
All levels of people managers 01 04 Lesson
Pre
05
Duration Valuing The Importance
The Virtuous Followership: of Development Reflection
6-8 hours over 10 days Trustworthy Cycle of Putting It into and Action: Trustworthy
Leaders Trustworthy Practice Putting It All Leader with
(instructor-led virtual training) Assessment Leadership together Your Team
Cost
None
When Available
Now, as scheduled (monthly)

Course information & schedule on Jam

Leadership Excellence Acceleration Program (LEAP)
Social Learning Experience
Audience
SAP women with outstanding performance,
by invitation/application
Duration
4-8+ hours per month,
over a 12 month period (virtual)
Cost None
When Available
The current program is already underway,
applications for the next cohort will begin
end of April through May 15
More Information
Program Jam page
Note: Targeted audience will receive an
invitation mail including registration link

Global Early Talent Program
An Interactive Experience
Audience
All new hire employees with less than two
years of professional experience
Duration
Self-paced modules over three months
Cost
None
When Available
Now
Assessments, ambassadors, rotations,
mentoring, coming later in 2016
More Information
SAP Global Early Talent Community Jam
Note: Early Talents will receive an invitation mail
including registration link

What’s Coming

at SAP
Preparing to Lead at SAP
Flagship Program for Aspiring Leaders
Audience
Individual contributors who have the potential
and desire to move into a people leadership
role within 1-3 years by invitation/application.
Duration
2 days
Cost
When Available
Pilot sessions in June 2016 for Palo Alto and
Bangalore. Full global implementation in
2017.

Focus On Insight: Diversity+Inclusion
Bite-sized Blended Learning Over 4 Months
4 Months of Micro-learning +
Action Learning Projects
(Companywide)
Audience
All employees
Month 1 Month 2 Month 3 Month 3
Duration
4 hours over 4 months 1: Introduction 3: Gender 5: Generational 7: Team
to D&I at SAP Intelligence Intelligence Diversity
Cost 2: Cultural 4: Inclusion of LGBT 6: Inclusion of

None Intelligence People Differently-Abled
People
When Available
LENS of Inclusion:
September Look inside, Explore perspectives,
Nurture inclusion, Share responsibility

Learning Resources

at SAP
Where to Find Learning
Learning Success Learn

at SAP Map Simple
Jam Group Learning Portal Area
Jam Portal
Collaborate on Learning Learning Management Find comprehensive
topics and view Learning System information on Learning
news and program Find courses and manage resources and SAP’s
updates Learning activities Learning approach

Learning One-Pagers
Quick Guides to Learning Offerings
Learning Offering 1-Pagers

 Global Learning Overview
 Peer Learning Portfolio
 LEAP
 Leadership Flagship Programs
 How We Run Learning Aids

Thank you!

at SAP
© 2016 SAP SE or an SAP affiliate company. All rights reserved.

APPENDIX

at SAP
All offerings are accessible from the Success Map Learning homepage
Self-Paced Language Training

Introductory language Go to the ‘Links’ tile and click Mango Languages.
learning (Mango Languages) This will open the Mango Languages platform.
Supplementary language Go to the ‘Find Learning’ tile, type in ‘CyberTeachers’ and click GO.
learning (CyberTeachers) Then select the course (i.e. languages) relevant to you from the suggested search list.
Self-Paced Business, Go to the ‘Find Learning’ tile and perform a keyword search.
Technical and Soft Skills Then click the selected course link and click ‘Start course’.
Training  Video-based training: The lynda.com platform will open and the course will be
launched.
 E-learning courses sourced by OpenSesame: The course will be launched.
 E-books sourced by OpenSesame: The digitized book will open in a separate
window. Click Start Reading to explore the table of contents.
Note: Check out the Professional Development Quick Guide for detailed instructions on how to prevent any access issue
Note: Apply instructions on next slide to ensure proper access (incl. SAP Corporate network connectivity and IE Trusted
© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal
Sites) 38
SAP Global Coaching Practice
Partner with an externally educated coach to maximize

self-awareness and soft skills.
The coach supports through asking questions and
fostering self-reflection – not by giving advice.
Typical Use Case Time commitment

Coaching Categories Seek the professional support of an SAP Internal 4 to 8 sessions of 1-2 hours, with 4-6 weeks
Coach if you: intervals (to be determined by coach and coachee)
Leadership  Want to develop certain skills & competencies Who are the SAP Internal Coaches?
Conflict (e.g. need to deliver presentation for c-level audience and
Professionals from various business areas,
don’t feel comfortable)
Career externally trained and certified in coaching. All
Life balance  Feel stuck in a certain situation and don’t adhere to quality and ethical guidelines, and signed
know how to move forward a confidentiality agreement.
Skill & competency
development  Are unclear about how to overcome a certain
Where are they available?
barrier in order to reach a specific goal
Organizational change In 40+ countries across all regions
Setting and Delivery Format
Diversity Cost
1:1; Onsite/Virtual
No cost
More information at /go/coaching
SAP Global Mentoring Program
Partner with a more experienced The mentor supports

colleague to enhance knowledge, skills through giving advice
and self-awareness in a certain area. based on own experience.
Mentoring Categories
Typical Use Case Time commitment
Networking Seek the advice and guidance of a more 12-24 sessions of one hour scheduled over 6-12
Skill &competency development experienced and knowledgeable colleague as SAP months (to be determined by mentor and protégé)
Career Internal Mentor if you want to: Who are the SAP Internal Mentors?
Diversity  Develop certain skills and competencies Professionals from various business areas working
Working virtually  Reach a specific career goal along ethical and confidentiality standards
(e.g. what do I need to do to become a Senior Developer?)
Change Where are they available?
Setting and Delivery Format In most major SAP locations across all regions
Leadership
1:1; Onsite/Virtual
Board Area specific industry Cost
knowledge No cost
More information at /go/mentoring

SAP Workshop Facilitation Service
Partner with an experienced facilitator The facilitator supports

to maximize workshop effectiveness by guiding the team
and efficiency. through the workshop process.
Typical Use Case Who are the SAP Internal Workshop

As an SAP leader, seek the guidance and support Facilitators?
Workshop Facilitation of an SAP Internal Facilitator to help prepare and Professionals from various business areas who
Categories facilitate your team workshop. This enables a have strong facilitation, communication, group
freedom of thinking that allows for sustainable and management as well as methodological skills and
Strategy / Planning innovative workshop results. competencies. All adhere to quality and ethical
Team Development Setting and Delivery Format guidelines.
Survey Follow-Up 1:many; Onsite/Virtual Where are they available?
Functional / Business Time commitment In 10+ countries across all regions
3-16 hours depending on the workshop scope (to Cost
be determined by the facilitator and the requestor) An internal order would be required.
More information at /go/facilitation

Learning at SAP
Lead SAP Teams to
Great Results
All development is tied to Accelerate Business
Ensure Customer Success Drive Simplicity Develop Amazing Talent
SAP business goals: Transformation and Performance
You will be immersed in a simulation of Impact Target Audience

the challenges first level leaders face
 Setting development and team goals All First Level Leaders who haven’t
when leading teams, and will explore how
attended Managing People @SAP
to multiply the intelligence and capability of  Conducting talent check-ins (1-on-1’s)
a diverse group of people in the midst of a
 Providing performance feedback to
changing environment. Duration Cost
promote growth and development.
By participating in this program, you will 3.5 Days Attendees pay for
gain a deeper understanding of the  Managing individual and team travel and expenses
critical role you, as a First Level Leader, accountability only.
play in supporting SAP’s transformation.
Access via Success
Leadership@SAP Jam
Map Learning
What “This training was by far the best training “Very realistic and easy to apply in my
“Best engagement level of any leader-
participants I attended in my 24 years with SAP! A job going forward, also for the
ship course I have taken.”
are saying: motivation booster!” experienced manager.”

Learning at SAP
Lead SAP’s Leaders and the Business
All development is tied to Accelerate Business
Ensure Customer Success Drive Simplicity Develop Amazing Talent
SAP business goals: Transformation and Performance
Explore how to multiply the intelligence Topics Target Audience

and capability of a diverse group of
 Collaborate with other leaders across Mid-level leaders: leaders who manage
people in the midst of a changing
BAs, LoBs and functions other leaders and may be any T-level up
environment.
to and including T5.
You will enhance your skills and  Strategy Communication
capabilities in setting goals, conducting  Performance Influence and giving
1-on-1’s and sharing feedback to promote
Duration Cost
Feedback
growth and development. You will also 3 Days Attendees pay for
 “Multiply” leaders’ and people’s travel and related
learn how to influence and manage
contributions expenses only.
individual and team accountability to
drive lasting change and business results  Building Trust
and improve the customer experience.  Practice Coaching
Leadership@SAP Jam
“Great session, well organized, rich
What “It is a great training with right SAP
content, great facilitators, and
participants business content.” Access via Success
great networking opportunity.”
are saying: Map Learning

Performing Effective Searches
In Success Map Learning
Keyword Search Search Results

 Type-ahead is activated: this gives you search suggestions  The search results display in the following order: 1) exact
while you type in keywords. match; 2) “AND” logic; 3) “OR” logic.
 The system searches for the keywords in the Title, ID, and
Filter Criteria
Description fields.
 Use the filter criteria on the left navigation to narrow down your
 Putting your search words within double quotes ("") will
search results. You may combine several filter criteria.
dramatically reduce your search results, as the system will
look for a match on the content of the quotes.  Category refers to the type of learning
 Using full keyword searches rather than partial words will  Delivery Method refers to the way the learning content is conveyed,
bring back the most relevant results. more precisely than Category
 Source refers to where the learning originated, i.e. the Line of
 Capitalization and punctuation are ignored. Locale specific
Business or the external vendor that designed the content.
stop words are also ignored (such as English stop words: a,
the, that, etc.).  Subject Area refers to the topic the learning relates to. This might not
have been defined for all courses.
 Dash or underscore are treated as text so include it in your
search (i.e. ‘HR-123’ will yield a more relevant result than 'HR  The most relevant filter criteria to look at are Source and
123‘). Delivery Method. Combining both with your search terms
would bring you most relevant results.

Monitoring Learning Activities
Learning History Reports

 Review all courses completed  Pull reports of individual learning data
 Print certificates of completed courses  List of standard reports available as HTML,
PDF or Excel (csv) format
Spotlight: Learning Reports Available

• Item requests: Overview of all the scheduling requests for specific
items sent by the user.
My Curricula
• Learning Plan: Overview of items that the user has on their learning
 Review all curricula assigned to learner plan (i.e. which displayed on My Learning Assignment tile).
 Check completion status for each • Learning History: Information about items that the user has completed
(including test results if available).
• Learning Hours: Overview of total duration of all items completed by
the user.
• Item Status by User: Overview of employee’s completion status for
Items. NOTE: This is an additional report available to managers only to
pull for their direct reports and/or subordinates.
For more details, check out the Quick Reference Guide: Monitor Your Learning Activities

Managers Homepage
Additional tab to see

details for my team
My Learning My Team
Additional
section for my
employees

Managers
Reviewing Your Team‘s Learning and Taking Actions
Select an employee to review their Take actions (e.g. assign
learning plan, and the completion learning to selected employees,
status of their assigned curricula manage approval requests,
issue reports…)

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SAP’s Learning Culture Workshop

Learning Center of Excellence and Execution

Learn simple. Learning

1. Building a Learning Culture

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 2

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 4

Traditional learning and Learning that happens through

Learning that occurs on the job – Point-of-need learning that

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 5

10% Formal Learning 90% Informal Learning

Education Experiences Exposure Environment

Source: Bersin by Deloitte, 2013 and 2014 Corporate Learning Factbooks

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 6

Learn simple. Learning

Launch Success Map Learning

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 8

Tip: On the Search

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 9

Learn simple. Learning

Career & Talent Management Learning Talent & Leadership Learning

• Planning Your Career • Leadership Learning

• Mindfulness: Search Inside Yourself • Programs for Talent Types

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 11

More Information & Enrollment

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 12

More Information & Enrollment

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 13

1 –Know Yourself Better

2 – Explore Your Options

3 – Plan Your Development

4 – Act on Your Plan

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 14

Audience Self-Paced Language Skills

When Available Self-Paced Business, Technical and Soft Skills

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 15

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 16

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 17

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 18

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 19

More Information & Enrollment

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 20

More Information For New Hires & Buddies

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 21

Lead SAP into To All Levels To Selected Levels

Lead SAP’s Leadership Coaching,

NOTE: Click on the boxes in slideshow mode

Check out the online Leadership Development Roadmaps

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 23

More Information & Enrollment

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 24

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 25

Available in 30+ cities

Now, as scheduled areas

More Information & Enrollment Topic Areas

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 26

More Information & Enrollment

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 27

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 28

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 29

Learn simple. Learning

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 31

Cost 2: Cultural 4: Inclusion of LGBT 6: Inclusion of

© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 32