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The latest version (ITIL V3) is compassed of the five core volumes: ITIL Exam - Did it happen this way?
ITIL Exam questions-donate if it
1. Service Strategy
helped
2. Service Design
3. Service Transition
4. Service Operation What do you think of this
5. Continual Service Improvement Blog???
It rocks!!! This information is just
This site was set up to help you friends who are going to give their what I wanted.
ITIL Exams and need practice papers to test their competence. Very Good!!! I like the layout.
Average. It has its pros and cons
Hope these ITIL V3 Exam Papers help in obtaining your ITIL
Hmmm !!! Could have been better.
Certification!
It sucks!! My 5 yr old can create a
better blog.
Click here for ITIL Certification Paper 1
Vote Show results
Click here for ITIL Certification Paper 2
Click here for ITIL Certification Paper 3
Votes so far: 107
Days left to vote: 162
Please check The ITIL Version 3 Dumps Home Page for the
latest details. Good Luck.
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Free ITIL Dumps, ITIL V3 Dumps for Foundation Certificate Exam, Sample Questions a... Page 2 of 13
Votes so far: 58
D. Less documentation
Days left to vote: 162
A. Knowledge
B. Information
C. Wisdom
D. Data
A. Configuration Management
B. Incident Management
C. Problem Management
D. Release Management
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Free ITIL Dumps, ITIL V3 Dumps for Foundation Certificate Exam, Sample Questions a... Page 3 of 13
A. There should be a single Plan and Do, and then Check and Act should
be carried out multiple times to Implement Continual Improvement
A. 1 Only
D. 2 only
A. Application Management
B. Operations Management
C. Service Desk
D. Availability Management
D. To record and manage deviations, risks, and issues related to the new
or changed service
1. Roles
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Free ITIL Dumps, ITIL V3 Dumps for Foundation Certificate Exam, Sample Questions a... Page 4 of 13
2. Activities
3. Functions
4. Guidelines
5. Standards
6. Governance Framework
A. 1, 2, 3 and 5 only
C. 1. 2, 5 and 6 only
D. 1, 2, 4, and 5 only
11. Which ITIL process has the objective of helping to monitor the IT
services by maintaining a logical model of the IT infrastructure and IT
services?
A. Capacity Management
B. Change Management
C. Configuration Management
12. The Design Manager Is responsible for the overall coordination and
deployment of quality solution designs for services and processes.
Which of the following are NOT responsibilities included In this role?
C. Take the overall Service Strategies and ensure they are reflected in the
Service Design process and the service designs that are produced
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Free ITIL Dumps, ITIL V3 Dumps for Foundation Certificate Exam, Sample Questions a... Page 5 of 13
C. Problem Management
D. Availability Management
D. All of above
15. What aspects would you not expect to see in a Service Level report
designed for the customer?
B. The level of availability realized and the time not available per period
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D. In a project the focus is not on the result, whereas with a process the
result is important
18. Which of the following is the correct set of steps for the Continual
Service improvement (CSI) Model?
B. The degree of support that the Service Desk provides to the customer
A. Availability Management
B. Change Management
C. Configuration Management
C. The KEDB and the CMS form part of the larger SKMS
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D. Co-Sourcing
A. Service Catalogue
Which of the following ITIL processes could also initiate this kind of
measure?
A. Availability Management
B. Capacity management
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C. Change Management
D. Incident Management
A. Replacement Request
D. Service Request
28. Which ITIL process manager requires a report specifying the duration
of an interruption of a Configuration Item?
A. Availability Manager
B. Incident Manager
C. Problem Manager
29. Which of the following steps from the continual improvement Model
is missing?
6.?
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A. 1 & 2 only
B. 1, 2 & 3
C. 1, 2 & 4
D. All of above
32. Which of the following will complete the Four P's of Service Design?
1. Perspectives
2. Positioning
3. Plan
4. ???
A. People
B. Product
C. Patterns
D. Partners
34. Which of the following statements is true about the term Event?
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Free ITIL Dumps, ITIL V3 Dumps for Foundation Certificate Exam, Sample Questions... Page 10 of 13
D. All of above
35. Which of the following is the best description of the contents of the
Definitive Media Library (DML)?
A. 1 only
B. 2 & 3only
C. All of above
D. 1 & 2 only
A. Capacity Forecasts
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B. Recommendations
B. Testing a release
13 comments:
Santhosh said...
SangYun said...
http://itildumps.blogspot.com/2007/10/itil-dumps-practice-paper-3.html 10/19/2010
Free ITIL Dumps, ITIL V3 Dumps for Foundation Certificate Exam, Sample Questions... Page 12 of 13
than "A"?
May 6, 2008 2:07 PM
ireensl said...
what you wanted to mean by paper 1,2, 3...is there any sort
of exam categorization under Version 3 or you are just
maintaining a sequence ?
July 7, 2008 7:28 AM
David said...
vishnu said...
Mark said...
hari said...
thanks a lot
August 25, 2009 9:21 AM
James said...
Chantal said...
Answer to James:
Santhosh said...
The four "Ps" of Strategy are not in the Syllabus for the ITIL
http://itildumps.blogspot.com/2007/10/itil-dumps-practice-paper-3.html 10/19/2010
Free ITIL Dumps, ITIL V3 Dumps for Foundation Certificate Exam, Sample Questions... Page 13 of 13
Foundations Exam.
October 16, 2009 5:03 AM
loligili said...
pdt23293 said...
Hi
ruma said...
hi,
want to write ITIL V3 EXAM.Please can anyone share the
latest valid dumps.Please send ruma_gh3000@yahoo.com
September 26, 2010 9:27 PM
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