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Profissional Documentos
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Volvo Construction Equipment
Purchasing and Supply Management
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Volvo Construction Equipment
Purchasing and Supply Management
3. Strive to grasp the root cause of the problem by asking Why ?, 5 times.
a. Why did the problem occur.
1. Q. Why is SD Engineers A. SD performance effected by operating
performace is poor. conditions. SD engineer can not find
attractive partner
2. Q. Why can not find partner A. SD engineer looks stressed and has had
premature hair loss
4. Q. Why is there a requirement for A. Supplier does not fully quality assure the
only fire fighting parts prior to dispatch
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Volvo Construction Equipment
Purchasing and Supply Management
Why To focus process on critial items for in process and pre dispat checks
6. Problem Feed forward. Who else needs to understand the analysis. Sister Co. Next model project
Team?
Who SD Project Leader
What Update requirements of critical parts for next project introduction,
agree parts requiring this level of control
Why Proct introduction timing is critical to establish planning for supplier
quality assurance
Where In purchase project and QA manuals
When Next project March 2005
How Critical parts list and updated purchase project gateways
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Volvo Construction Equipment
Purchasing and Supply Management
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