Fall 2012 Seminars and Training Catalog

Fall 2012 Seminars & Training
Training for Success

https://corporatetraining.nwtc.edu e-mail: corporatetraining@nwtc.edu
Seminars at a Glance
September 2012 Monday Tuesday
2
S 5 12 19 26 M 6 13 20 27
September October November December 2012
Wednesday
Thursday
Friday
Saturday
S 9 U N 16 D A Y23
30
August 2012 T W T 1 2 7 8 9 14 15 16 21 22 23 28 29 30
F 3 10 17 24 31
S 3 4 11 18 25
S 7 14 21 28
M 1 8 15 22 29
October 2012 T W T F 2 3 4 5 9 10 11 12 16 17 18 19 23 24 25 26 30 31
S 6 13 20 27
10
11
Lean Overview Train the Evaluator Principles & Qualities of Genuine Leadership
12
13
14
15
Lean Culture & VSM
Workplace Spanish for Health Professionals
17
18
19
20
21
22
OSHA 10 Hour General Lean Office Boot Camp Industry (Day 2) Interview to Impress Lean-Kaizen & 5-S (Industrial) OSHA 10 Hour Lean Executive Leadership Lean Executive Leadership General Industry Lean Executive Leadership (Day 2) (Day 3) Getting Started 24 25 26 with Social Media Principles of Financial Joint Mobilization of the Mgmt for the Non Financial Upper Extremity-A Refresher Professional Lean Standards & TWI Interview to Impress External Negotiations 1 OSHA 511 OSHA 511 (Day 3) OSHA 511 (Day 2)
Lean-TPM & RCOM Lean Executive Leadership Lets Make Scents of (Day 4) Aromatherapy Grant Seeking Lean Executive Leadership for Beginners (Day 5)
Workplace Spanish for Health Professionals (Day 2)
27
MS Excel 2010-Intro Lean Cellular/Pull OSHA 511 (Day 4) Record-keeping & Standards of Care in Dentistry
28
29
Workplace Spanish for Health Professionals (Day3)
October 2012
Monday
1
Tuesday
Wednesday
Thursday
Friday
Saturday
Airway Management for Dentists/Dental Staff Workplace Spanish for Health Professionals (Day 4)
S U N D A Y
Riveting Resumes Payroll 101 7 8 OSHA 510 Safety Course 9 (Day 2) CNA Refresher Training Fearless Facilitation (Day 2) HR 101: Review Important External Negotiations 2 Issues Today OSHA 510 Safety Course Creating Employee for Construction Industry Handbook 14 15 Cervical/Thoracic Spine 16 Treatment OSHA 10 Hour Voluntary Compliance for Construction Industry CNA Refresher Training Building an Environment (Day 3) of Trust CNA Refresher Training
Social Media Series Writing for the Web Health- Endemic Diseases In Wisconsin Lead Safe Renovator
MS PPT 2010-Intro Foundations of Dementia Health Care Business Learning to Lead Basics for Nurses & Other Getting More from Clinical Leaders QuickBooks
Photoshop CS5-Basic 10 11 12 13 Health Care: Export Compliance Complaint Handling Import Compliance OSHA 510 Safety (Day 4) OSHA 510 Safety (Day 3) Succeeding as a Supervisor Quickbooks 2011-Getting DOT Compliance A-Z Grant Writing: Persuasive Started Professional Phone Skills AST Surgical Tech Creating Surveys Grant Whats Instrumental to You? Certification Prep Course Social Media Series (Day 2) OSHA 10 Hour Voluntary (Day 2) Writing Clear Effective Policies, Procedures DOT Hazardous Material
17
18
MS Word 2010-Intro OSHA Forklift Safety Trainer Anatomy of the Refresher Muscles Review
19
20
AST Surgical Tech Certification Prep Course (Day 2) Introduction to Kinesiotaping
21
Project Mgmt: Selecting, MS Visio 2010-Intro Planning & Implementing Lean Six Sigma Green Belt Health Session 2 - Smoking Projects Cessation Series (Day 2) CNA Refresher (Day 4) Lean Six Sigma Green Belt OSHA 503 Trainer Lean Six Sigma Green Belt Refresher Course for Series (Day 3) Series General Industry OSHA 503 (Day 2)
22
23
24
25
MS Excel 2010-Intro Lean Six Sigma (Day 4) OSHA 503 (Day 3) Providing Constructive Feedback
Intro to Reflexology Why Do I Need to be Vaccinated? Dental Implants & Your Patients Health Lean Six Sigma (Day 5)
S 2 9 16 23 30 M 3 10 17 24 September 2012 T W T F 4 11 18 25 5 12 19 26 6 13 20 27 7 14 21 28
26
27
28
29
30
CBRF Refresher-Meeting Basic Needs OSHA 501 (Day 2) Peer Today, Boss Tomorrow
31
Social Media Series (Day 3) OSHA 501 (Day 3) Effective Email Communication
OSHA 501
S 1 8 15 22 29
S 4 11 18 25
M 5 12 19 26
November 2012 T W T 1 6 7 8 13 14 15 20 21 22 27 28 29
F 2 9 16 23 30
S 3 10 17 24
https://corporatetraining.nwtc.edu
e-mail: corporatetraining@nwtc.edu
November 2012 Monday Tuesday

S 7 14 21 28 M 1 8 15 22 29 October 2012 T W T F 2 3 4 5 9 10 11 12 16 17 18 19 23 24 25 26 30 31 S 6 13 20 27 S 2 9 16 23 30 December 2012 M T W T F 3 10 17 24 31 4 11 18 25 5 12 19 26 6 13 20 27 7 14 21 28 S 1 8 15 22 29
Wednesday
Thursday
1
Friday
2
Saturday
3
MS Access 2010-Intro Foundations of Dementia OSHA 501 (Day 4)
QuickBooks-Payroll Overview Getting Started on a Mac for Professionals Dental OSHA
S U N D A Y
6
Look at Medical Ethics Health Session 3-Mgmt of Diabetes Grammar & Punctuation
Project Mgmt: Tracking, Controlling & Closing Projects Resolving Conflict
MS Excel 2010- Interm Managing & Improving Your Cash Flow Serving Customers Creating an Effective Presentation Hormone Havoc
10
Getting Started on a Mac for Professionals (Day 2)
11
12
13
OSHA 10 Hour for General Social Media Series Industry (Day 2) (Day 4) Assertive & Confident Navigating Your Digital Community Communication Meyer Briggs Type Indicator OSHA Recordkeeping
14
15
16
17
OSHA 10 Hour for General Industry
Speaking to Influence Others
18
19
20
21
THANKSGIVING NO CLASSES/ COLLEGE CLOSED
22
23
24
NO CLASSES/ COLLEGE CLOSED
NO CLASSES/ COLLEGE CLOSED
25
26
27
28
29
30
Project Mgmt: Planning & Managing Projects using MS Healing Customer Project 2010 Relationships
Social Media Series (Day 5)
Adobe Acrobat-Basic Developing Others
December 2012 Monday Tuesday

November 2012 S 4 11 18 25 M 5 12 19 26 T 6 13 20 27 W 7 14 21 28 T 1 8 15 22 29 F 2 9 16 23 30 S 3 10 17 24 S 6 13 20 27 M 7 14 21 28 January 2013 T 1 8 15 22 29 W 2 9 16 23 30 T 3 10 17 24 31 F 4 11 18 25 S 5 12 19 26
Wednesday
Thursday
Friday
Saturday
S U N D A Y
30
Proj Mgmt: Planning & Managing Projects using MS Project 2010 (Day 2) Lean Six Sigma Black Belt Series 10
4 Selling Your Products In a Global Market Exporting to China OSHA 502 Lean Six Sigma Black Belt Series (Day 2) 11
Healthy Happy HourSession 4-Cancer Update OSHA 502 (Day 2) Lean Six Sigma Black Belt Series (Day 3) Aerial Train the Trainer 12
6 Computer Basics for Professionals Lean Six Sigma Black Belt Series (Day 4) OSHA 502 (Day 3) OSHA Forklift Safety- Train the Trainer 13
Analgesic Movement Exploring a New Model of Pain Relief 8
The Next Steps to Reflexology Lean Six Sigma Black Belt Getting Started on an iPad Series (Day 5) for Professionals 14 15
OSHA 500
17
16
U.S. Health Care ReformWhat Do We Know Now? OSHA 500 (Day 2) Managing Multiple Priorities 18
Social Media Series (D6) OSHA 500 (Day 3)

19
MS Excel 2010-Advanced OSHA 500 (Day 4) Giving Recognition 20
21
22
23
24 CHRISTMAS EVE CHRISTMAS DAY NO CLASSES/ NO CLASSES/ COLLEGE COLLEGE CLOSED CLOSED 31
25
26
27
28
29
Seminars and Training f or Business,

Industry, Health, Performance, Professional Development & Certification/ Licensure, Public Safety, Safety
Seminars offered through Corporate Training & Economic Development are more than something we do. Because we focus on Northeast Wisconsin, our training and services are tailored to local business needs. We bring best practices from around the world to small towns. We renew the skills of our workforce, reinvigorate our leadership and reinforce our competitiveness. That builds a stronger economy for all of us. Contact Holly Valentine for all your business/industry seminar needs. (800) 422-NWTC, ext. 6971 or (920) 498-6971 or e-mail: Holly.Valentine@nwtc.edu Contact Anne Piotrowski for all your health/computer seminar needs. (800) 422-NWTC, ext. 6301 or (920) 498-6301 or e-mail: anne.piotrowski@nwtc.edu Contact Christine Schillinger for continuing education/online learning needs. 920-498-5444 or (800) 422-NWTC or e-mail: christine.schillinger@nwtc.edu
Table of Contents __________________________________

Seminars
Business .......................... 2-9 Health .......................... 10-14 Performance ................ 16-20 Professional Development & Certification/Licensure . 21-24 Public Safety ......................25 Safety .......................... 22-29 Frequently Asked Questions (FAQs) ................................30 Campus Directions .............31 Contact Information ............32 Registration Form ...............32
Page 2 | Fall 2012
Business
Computer Classes Financial Management Seminars Global Human Resources JobsApplying internally Management and Supervision Negotiation Skills Presentation Skills Project Management Social Media and E-Marketing
Registration: To register or for more information about any of these classes,

go to https://corporatetraining.nwtc.edu
Business
_________________________________________________ _________________________________________________
Page 3 | Fall 2012 Corporate Training & Economic Development
Computer Classes
MS Word 2010 Intro
MS Excel 2010 Intro
This one-day seminar will teach basic spreadsheet techniques using Microsoft Excel for Windows. A hands-on approach will teach you the basic features of the program which include creating and printing worksheets, creating formulas, copying and moving cells, and manipulating rows, columns, and charts. Prerequisite: Basic knowledge of Windows is recommended. September 27, 2012 8:00 a.m. 4:00 p.m.
OR
In this one-day seminar you will learn the basic functions that MS Word 2010 has to offer. Whether you are looking for a refresher in MS Word or are in need of learning the old 2007 features, this seminar will accomplish both. Participants will review basic processes and learn many valuable shortcuts and tips. The workshop will also provide instruction on designing, creating, editing and enhancing Word documents. Prerequisite: Basic knowledge of Windows is recommended. October 18, 2012 8:00 a.m. 4:00 p.m. $165
_________________________________________
$165
MS Visio 2010 Intro
October 25, 2012
8:00 a.m. 4:00 p.m.
$165
Microsoft Visio is the worlds most popular application to create real-world process drawings using shapes, stencil connectors and various diagrams. Attend this comprehensive introduction to Visio 2010 and learn how to become productive with the product. Prerequisite: Basic knowledge of Windows is recommended. October 24, 2012 8:00 a.m. 4:00 p.m. $165
_________________________________________
MS PowerPoint 2010 Intro
In this seminar you will learn to create effective and cutting-edge presentation materials for the competitive marketplace. You will learn to customize presentations with a wide variety of tools including animation, sound and movies. More importantly, you will learn to develop these dynamic presentations quickly and professionally. Prerequisite: Basic knowledge/experience with Microsoft products is recommended. October 4, 2012 8:00 a.m. 4:00 p.m. $165
_________________________________________
MS Access 2010 Intro
In this seminar, you will learn the basic features of Access, a popular database program, and the various components of a database. You will learn how to use different elements of the Access window, how to enter and edit records in a table, and how to create queries, reports and forms. Finally, you will learn to use the extensive on-line help system available in Access. Prerequisite: Basic knowledge of Windows is recommended. November 1, 2012 8:00 a.m. 4:00 p.m. $165
_________________________________________
Adobe Photoshop CS5 Basics
This seminar will teach basic Photoshop techniques using a PC platform. Techniques learned can be transferred to the Mac platform as well. A hands-on approach will teach you the basic features of the program, which include an overview of Photoshops tools, and creating and manipulating images. It will also clarify color modes, resolution and file formats for print and web. Prerequisite: Basic knowledge of Adobe is recommended. October 10, 2012 8:00 a.m. 4:00 p.m. $165
_________________________________________
_________________________________________
QuickBooks 2011 Getting Started
Become a confident QuickBooks user! Discover everything that QuickBooks can do for you. Dont waste time through trial and error learning. Master the fundamentals with our QuickBooks training course. Learn to interpret important financial reports and how to set up your companys books from scratch. If you want to reduce frustration and increase accuracy, then this QuickBooks class is for you! Prerequisite: Basic knowledge of Windows is recommended. October 12, 2012 8:00 a.m. 4:00 p.m. $165
Has your office decided to switch to Macintosh computers/laptops and you have only worked on PCs? Or are you considering making the switch and dont understand enough about a Mac to be confident in your decision? Then this class is for you! During this two-day, eight-hour class, you will learn the basics of operating on a Macintosh computer. Using our Mac lab, you will learn everything you need to know - from desktop to Safari, e-mail to iTunes - learn how to leverage the power of your Mac today! November 3 & 10, 2012 8:00 a.m. 12:00 p.m. (each day) $165
NEW! Getting Started on a Macintosh for Professionals
To register or for more information about any of these classes, go to https://corporatetraining.nwtc.edu
Business
TESTIMONIAL
Probably the best program I have attended in a long, long time!
Page 4 | Fall 2012 Corporate Training & Economic Development _________________________________________________
Financial Management ___________________________________ Principles of Financial Management for the Non-Finance Professional
In this seminar you will learn basic financial management skills every business person should know. Topics will cover the three major financial statements, sources and uses of cash, cash budgeting, break-even analysis and an introduction to financial ratios. Emphasis is placed on the practical uses of financial information as a diagnostic tool to understand a companys health. Using real life examples and exercises, participants will learn simple and necessary skills they can immediately apply to their workplace. September 26, 2012 8:00 a.m. 12:00 p.m. $120
MS Excel 2010 Intermediate
This one-day seminar contains units that cover intermediate Excel skills. You will learn how to work with more advanced formulas and functions, automate worksheet tasks, manipulate data using lists, enhance charts, share Excel files, and incorporate e-mail information. Prerequisite: MS Excel Intro or equivalent knowledge/experience is recommended. November 8, 2012 8:00 a.m. 4:00 p.m. $165
_________________________________________
Getting More from QuickBooks
_________________________________________
So youve just purchased an iPad or iPod to use for your work... but where do you start? Join us for this four-hour class and learn how to: Sync your iPad/iPod to your Mac or PC Review your settings for optimization Add movies, music and photos from your personal files Connect your e-mail and use your e-mail Browse the web Upload applications Bring To Class: Bring your iPad/iPod and USB computer connecting cord. December 8, 2012 8:00 a.m. 12:00 p.m. $100
NEW! Getting Started on an iPad/iPod for Professionals
This seminar will provide participants with an understanding of the relevance and importance of the attributes that lead to financial success. With this knowledge, participants will be able to read and analyze financial reports and statements and quickly identify common areas for improving business efficiencies. Learn to analyze business statements, create meaningful reports in QuickBooks, and learn to leverage Excel and other software to enhance your QuickBooks reports. October 4, 2012 8:00 a.m. 12:00 p.m. $120
_________________________________________
QuickBooks Payroll Overview
_________________________________________
This seminar will focus on the payroll features of QuickBooks as well as providing you with a basic understanding of federal and state reporting requirements. Learn to set up your payroll, as well as the pros and cons of creating paychecks manually vs. using a Payroll subscription. Also discover how to customize your QuickBooks payroll reports and how to prepare federal and state tax reports. Prerequisite: Basic knowledge of Windows and accounting principles is helpful but not necessary. November 2, 2012 8:00 a.m. 12:00 p.m. $120
MS Excel 2010 Advanced
This one-day seminar contains units that cover advanced Excel skills. You will learn how to work in Excel using what-if analysis and pivot tables. You will also learn how to exchange data with other programs, advanced worksheet management and ways to customize Excel. These advanced skills will assist individuals in creating accurate and powerful reports. Participants learn using hands-on training in the computer lab environment. Prerequisite: Excel Intermediate or equivalent knowledge/experience is required. December 13, 2012 8:00 a.m. 4:00 p.m. $165
_________________________________________
Managing and Improving Your Cash Flow
Cash is King in every business and managing cash is the first priority of every successful business. This boot camp for cash flow provides the participant with fundamental knowledge and techniques for managing and improving cash flow. The topics are practical, understandable and can be put into practice for immediate results. November 8, 2012 8:00 a.m. 12:00 p.m. $120
Business
_________________________________________________ _________________________________________________
Global
Exporting to China
Export Compliance Beyond the Basics
This seminar provides both novice and experienced export compliance professionals with an in-depth education on export control regulations (Export Administration Regulations & International Traffic in Arms Regulations/ITAR) administered by the US Departments of State, Commerce & Treasury. Major elements of the U.S. export control system for commercial exports will be covered. Topics: Shippers export declaration-Automated Export System (AES) Bureau of Industry and Security Office of Foreign Asset Control International Traffic Arms Regulations Documents of Foreign Customs Clearance Commercial export documents October 10, 2012 8:00 a.m. 12:00 p.m. $120
USA exports to China are growing at historic speed. Between the years 2000 and 2010, USA exports to China have grown 460%! The growth of exports to China last year for both the USA and Wisconsin was 32%. China is now the third largest foreign market for USA goods and is the fastest growing market of the top five destinations for USA products. Many Wisconsin producers are finding their sales to China are increasing at an explosive rate including capital equipment, agriculture/food products, Electronics, medical equipment, and other goods. This two-hour seminar is designed to give you tools and knowledge to immediately begin the exporting to China process. December 4, 2012 1:00 p.m. 3:00 p.m. $70
_________________________________________________
___________________________________ Grant Seeking for Beginners
Grant Writing
_________________________________________
Import Compliance & Documentation
Understanding and adhering to Customs regulations and Import control requirements are necessary and vital in todays international trade environment. Personnel responsible for import transactions must be able to understand and apply these regulations appropriately in order to avoid penalties and business disruptions that come along with violations. Join us for an afternoon designed to provide you with valuable information on Import compliance and documentation. Topics: Import Compliance & Reasonable Care Power of Attorney Importer Documentation & Customs Documents Power of Attorney requirements and use ISF Filing Exam explanation and why they occur October 10 2012 1:00 p.m. 5:00 p.m. $120
There are many common misconceptions regarding grant funding. For example, many believe that grants provide free money and are a cure-all for funding shortfalls. However, applying for and securing grant funding requires research about funding requirements and close attention to eligibility restrictions. Grant Seeking for Beginners will walk participants through the grant seeking process from finding grant opportunities to closing out the grant award. September 20, 2012 3:30 p.m.-7:30 p.m. $120
_________________________________________
Creating a Persuasive Grant Proposal
Many innovative grant projects have been rejected due to a confusing or unpersuasive proposal. Grant reviewers read proposals and make funding decisions very quickly, so proposals need to articulate the project clearly and concisely, demonstrate that the organization has the capacity to complete the project, and make a connection with reviewers. Prerequisite: Basic understanding of the grant seeking process. October 11, 2012 3:30 p.m.-7:30 p.m. $120
_________________________________________
Selling Your Products in the Global Market
DID YOU KNOW?

We can custom design a course or training program for your business. Call our team of trained professionals for free on site consultation and assessment. Phone: (920) 498-6971 or (800) 422-NWTC, Ext. 6971
This four-hour seminar is designed to give you tools and knowledge to immediately start hunting for international buyers and close deals. You will learn strategies for negotiating so that you can get international orders quickly. You will also learn payment term strategies to ensure timely payment, reduce risk, and reduce costs of transactions. This workshop is designed to provide you with practical tools for international marketing and sales. December 4, 2012 8:00 a.m. 12:00 p.m. $120
Business
_________________________________________________
___________________________________
Handling garnishments, Withholding pay, Severence Pay, Completing/ changing federal and state tax forms. October 2, 2012 8:00 a.m. 12:00 p.m. $120
Human Resources
Resolving Conflict
November 6, 2012
Recognize a conflict and minimize damage by using the most appropriate resolution tactics. 8:00 a.m. 12:00 p.m. $160
NEW! Payroll Management
_________________________________________
Identify your personality preferences to maximize individual and team effectiveness. November 13, 2012 3:30 p.m.- 7:30 p.m. $135
NEW! Myers-Briggs Type Indicator
_________________________________________
HR 101: A Review of the Important Issues Today

October 9, 2012 8:00 a.m. 12:00 p.m.
_________________________________________
_________________________________________________
Employee personnel/medical files, applicant screening and interview process, Handling employees/processes. $120
_________________________________________
___________________________________
Feeling nervous about interviewing for a new position? Learn how to prepare clear and concise responses with confidence to shine in your interview. Your manager agrees, you are ready to pursue new opportunities within the company. Now you just need to demonstrate it to the person who is conducting the interviews. Dont make the mistake of assuming that just because you work there and they know you, means that you dont have to prepare for the interview. Knock their socks off by shining in the interview with your prepared, confident responses and questions. Be sure to also check out Riveting Resumes - how to write a resume that gets results!
JobsApplying Internally
NEW! Creating an Employee Handbook

Why Should We Do It? How Do We Do It? What Do We Do With It? October 9, 2012 1:00 p.m. 4:00 p.m. $120
NEW! Interview to Impress!
_________________________________________
QuickBooks 2011 Getting Started

October 12, 2012 8:00 a.m. 4:00 p.m.
Interpreting important financial reports and how to set up your companys books from scratch $165
____________Industrial Workers _______________

September 19, 2012 8:00 a.m. 12:00 p.m.
OR
$120
____________ Business/Office Workers __________

September 26, 2012 8:00 a.m. 12:00 p.m. $120
_________________________________________
Has it been awhile since youve updated your resume? Does your resume make an interviewer want to leap toward the phone to call you? If your resume doesnt make an interviewer say, Wow, I need to meet this person, its time to update it. Learn how to energize your resume so it grabs attention. A few key changes can land you an interview for the promotion you deserve. Bring your resume and make changes live during the class (class will be held in a computer lab). Be sure to also check out Interview to Impress - how to get the promotion you deserve! October 2, 2012 8:00 a.m. 12:00 p.m. $120
NEW! Riveting Resumes
Business
_________________________________________________
___________________________________ Principles and Qualities of Leadership

An AchieveGlobal Seminar
This half-day program identifies qualities and guidelines for creating leaders at every level of an organization. This seminar helps participants achieve results for their organizations by applying the six basic principles and developing the qualities of genuine leadership to their role as a coach. September 11, 2012 8:00 a.m. 12:00 p.m. $160
Management & Supervision
_________________________________________
Developing Others
Sometimes the best help a coach can give is to assure their employees that they have the ability to make decisions and solve problems on their own. The purpose of this four-hour workshop is to provide participants with skills for developing others, thereby helping others expand their capabilities so they will have the confidence to take on new challenges and work more independently November 29, 2012 8:00 a.m. 12:00 p.m. $160
_________________________________________
_________________________________________
Succeeding as a Supervisor
Giving Recognition
Excellent performance and productivity eventually results in improved customer loyalty and organizational success. By recognizing and reinforcing positive behaviors, leaders can encourage and reinvigorate individual performance. This half-day seminar helps leaders learn how to acknowledge accomplishments in ways that will inspire excellent performance. December 13, 2012 8:00 a.m. 12:00 p.m. $160
In todays corporate environment supervisors are relied on more and more. However, they are frequently promoted based on their technical skills and are not always given the time to develop the necessary skills to help their teams meet their goals. Learn to understand what it means to supervise and what is expected of you in your role in order to develop the skills to succeed. October 11, 2012 8:00 a.m. 4:00 p.m. $165
_________________________________________
Building an Environment of Trust

A DDI Seminar
Trust is a key ingredient of employee engagement and loyalty, yet its easy for leaders to inadvertently fall into trust traps. This course builds awareness of these traps and strategies, helping leaders create an environment in which people take risks, identify and solve problems, and work together. October 16, 2012 8:00 a.m. 12:00 p.m. $160
_________________________________________________
___________________________________ External Negotiation

Learn how to professionally represent your company when dealing with external customers or suppliers and how to negotiate the best balance of price, quality, and service. Participants will cover topics such as planning and setting your negotiation goals, negotiating with financial restrictions, when it is right to walk away from a negotiation, team negotiations and more. September 24, 2012 8:00 a.m. 5:00 p.m. $185
Negotiation Skills
_________________________________________
Providing Constructive Feedback

Providing others with constructive feedback not only helps to solve problems, but can also work to prevent potential problems from growing to the point where they have a negative impact on others or the organization. This workshop provides skills that let participants give constructive feedback in a way that builds openness and mutual respect and promotes problem solving and learning. October 25, 2012 8:00 a.m. 12:00 p.m. $160
_________________________________________
External Negotiation II
_________________________________________
Peer Today, Boss Tomorrow
Learn how to properly plan and prepare for a negotiating session. Participants will cover topics such as the importance of price breakdowns, how deadlines can help and hurt your negotiations, why it is important to negotiate with the true decision makers, how to overcome the difficulty of telephone negotiations, why time is so important in a successful negotiation and how to use it. October 8, 2012 8:00 a.m. 5:00 p.m. $185
Making the leap from peer to boss is never easy. New managers and supervisors frequently struggle to balance their old co-worker relationships with their new management responsibilities. This seminar provides handson activities, practical suggestions and key strategies for organizations that promote from within or train new supervisors regularly. October 30, 2012 8:00 a.m. 1:00 p.m. $135
Business
_________________________________________________
___________________________________ Creating an Effective Presentation
Presentation Skills
FACT
Training is provided in a variety of ways; in person, on line or blended formats
Everyone has had to sit through a presentation that was a complete train wreck: the presenter says um with every sentence, the topic is confusing and difficult to follow, and the PowerPoint slides are more distracting than enlightening. However, with adequate preparation, even the most novice public speaker can deliver an effective presentation at a weekly staff meeting, at a conference, in front of a large social gathering, or as part of a webinar. Creating an Effective Presentation will provide an informal and non-threatening environment in which to learn and practice presentation techniques. November 8, 2012 3:30 p.m. 7:30 p.m. $120
Selecting, Planning & Implementing Projects
_________________________________________
Fearless Facilitation
Turn meeting and team leaders into Fearless Facilitators! Participants learn how to bring a laser-like focus to every agenda, handle disruptions with ease and condense a weeks worth of meetings into a single session. Designed to build confidence and competence, this one day seminar will teach meeting and team leaders how to achieve desired results and manage relationships and processes at the same time. October 9, 2012 8:00 a.m. 4:00 p.m. $165
This seminar highlights project selection in terms of financial and operational benefits to the organization and provides the skills and tools needed to define, plan, and implement customer-based and work-related projects. Participants will learn to identify project requirements and develop a comprehensive project plan using project specific management tools and methods. These tools and methods include: work breakdown structure, cost estimates, duration and level of effort estimates, Gant charts, precedence diagrams, networks, critical path, and critical chain. October 22, 2012 8:00 a.m. 4:00 p.m. $165
_________________________________________
Tracking, Controlling & Closing Projects

This training integrates traditional management methods with the unique management skills required in a project driven organization and provides the practical tools and skills to manage and control project scope, schedules, costs, changes, and resources (resource leveling, resource loading, scope creep, risk and uncertainty, status monitoring and reporting, crashing a project, earned-value, project close-out). Participants will learn the many roles and responsibilities of a project manager, how to organize and staff the project team, how projects and management of projects interface with the organizational structures, functions, and priorities, and how to track and closeout a project. November 5, 2012 8:00 a.m. 4:00 p.m. $165
_________________________________________________
Project Management Certificate Series ___________________________________

Project Management Certificate Series Information
Classes are priced individually. Register for all three Project Management Certificate Series classes to receive fee discount of $475. With uncertainty in the economy and the growth in the business world, companies need to become more competitive. Organizations are finding it necessary to get more accomplished and take on more projects. In this Project Management Series you will learn and practice the latest tools and techniques necessary for project management success. The Project Management Certificate Series is taught using the PMI body of knowledge for Project Management certification.
_________________________________________
Planning & Managing Projects Using MS Project 2010
Efficiently and effectively planning and managing projects will make a company more competitive and able to meet deadlines. Understanding project progress and variances that occur and taking the appropriate actions all contribute to achieving company goals and objectives. This tenhour workshop is broken into two separate modules that provide a handson environment to introduce you to Microsoft Project 2010 for Windows. Planning and allocating resources is covered on day one and developing the skills necessary to manage projects and monitor progress on day two.
November 26 & December 3, 2012
1:00 p.m. 5:00 p.m. both days
$245
Business
_________________________________________________
___________________________________ Getting Started with Social Media
Social Media & E-Marketing
Social Media Series
This session provides a complete overview of social media tools including, Twitter, Facebook, LinkedIn, YouTube.com, and more. Participants will learn how to build a business using social media tools and be able to develop effective social media strategies. Online social media resources will be introduced and a model for applying these resources to your business will be reviewed. For further instruction, continue with the Social Media Certificate Series and learn detailed information about the various tools available to you and your business. September 26, 2012 8:30 a.m. 11:30 a.m. $120
Keeping pace with todays savvy customer means you must have command of the latest social media and internet marketing tools. This seven-part certificate series provides a hands-on approach to give you the plan, the tools and the know-how to make these state-of-the-art marketing tools work for you and your business. Tools covered in this series: Google/Google Plus LinkedIn Blogging Twitter Facebook Getting Found This series will be taught in our computer lab with a combination of lecture, web-based, and hands-on training. Get everything you need to get your business or organization up to speed in the emerging world of social media and integrated internet marketing. September 26, October 3, 17, 31, November 14, 28 & December 12, 2012
_________________________________________
8:30 a.m. 11:30 a.m. each day
$700
_________________________________________
Writing for the Web
While anyone with access to a smart phone, computer, and web space can publish to the web, not all information published will be reader friendly. This seminar will address how to write efficient, effective web-based material for e-mail, blogs, wikis, and traditional websites. Emphasis will be placed on the differences between print and online materials and how audiences utilize these materials, website navigation, how and where to market your own personal writing online, and web based style guides. (Note: This class will not teach website creation.) October 3, 2012 8:00 a.m. 12:00 p.m. $120
_________________________________________
Navigating Your Digital Community: Etiquette Guidelines for Text, Chat & Social Media
Recent studies show that over 80% of Americans utilize social media either professionally or personally to communicate with customers, family, and friends on at least a monthly basis. Whether you are new to the field of social media or are already a regular user, this seminar will help you maintain, manage, and grow your online relationships within your digital community. This seminar will address etiquette for the following forms of social media: blogs, wikis, Twitter, Facebook, LinkedIn, Skype, and YouTube. Considerations will be given to the topics of online appearance, friending, conversing, sharing, advertising, disclosure, privacy, and copyright. November 14, 2012 8:00 a.m. 12:00 p.m. $120
Page 10 | Fall 2012
Health
Allied Health Dental Medical

Health
_________________________________________________ _________________________________________________
Allied Health
This is a three-hour refresher course for therapy professionals. It will consist of lecture and hands on Joint Mobilization of the upper extremity, application to include shoulder, elbow, wrist, and finger. Continuing Education: Three hours will be awarded upon completion of this class. September 25, 2012 5:30 p.m. 8:30 p.m. $95
Joint Mobilization of the Upper Extremity A Refresher
_________________________________________
AST Surgical Technologist Certification Prep Course
This course is designed to prepare Surgical Technologists for the National Certification Exam to become Certified Surgical Technologists. Participants will review the application of basic surgical practices, principles and procedural techniques in the peri-operative environment. They will also discuss the role of the Surgical Technologist functioning as an ethical, legal and moral member of the health team and within the Surgical Technologists scope of practice. Continuing Education: Ten hours will be awarded upon completion of both classes.
_________________________________________
October 13 & 20, 2012
9:00 a.m. 2:30 p.m. each day
$135
Join us for this 3-hour review of treatment options for the cervical spine. The course will combine both lecture and hands-on lab portions to include a review of the cervical spine anatomy and various treatment classifications of the cervical spine. Review the anatomy of the cervical and thoracic spine and discuss imaging pros/cons and various treatment classifications. Continuing Education: Three hours will be awarded upon completion of all classes. October 16, 2012 5:30 p.m. 8:30 p.m. $95
NEW! Evidence-based Treatment (EBT) for the Cervical Spine
This six-hour seminar is designed to provide the health care professional with a basic understanding of kinesiotape application. This will include a short lecture, demonstration of taping techniques and practical lab to apply and practice various applications. Interested participants may include occupational therapists, occupational therapy assistants, physical therapists, physical therapy assistants, athletic trainers and other health professionals with an interest in expanding their knowledge of kinesiotape. Continuing Education: Six hours will be awarded upon completion of this class. October 20, 2012 9:00 a.m. 3:30 p.m. $150
Introduction to Kinesiotaping
_________________________________________
FACT
Each year CTED provides training to over 1200 businesses and 24,000 customers.
In this one-day seminar, our instructor will present a theory for the management of chronic pain. Learn how contemporary neuroscience has begun to shed light on the undeniable link between movement and pain relief, and an in-depth explanation of how the right kind of movement provides pain relief in a way similar, if not identical, to the mechanisms behind effective manual therapy, modalities such as TENS and certain pain medications. Additionally, learn to demonstrate and instruct participants in a manual therapy known as Simple Contact. Continuing Education: Eight hours will be awarded upon completion of this class. December 1, 2012 8:30 a.m. 4:30 p.m. $135
Analgesic Movement Exploring a New Model of Pain Relief
Health
_________________________________________________ _________________________________________________
Dental
Proper documentation techniques are vital in meeting record-keeping requirements for our dental patients to avoid insurance disputes, payment problems, appropriate referrals and malpractice complaints. Recordkeeping is frequently a practice deficiency uncovered from formal complaints provided to the state licensing board. Topics Discussed: Proper medical histories and updating Content of a proper records - electronic and/or paper Informed consent and treatment notes S.O.A.P. - what is it and how should it be utilized Dental images/radiographs - what, when why HIPAA Basics OSHA Requirements Continuing Education: Three hours will be awarded upon completion of this class. September 28, 2012 1:00 p.m. 4:00 p.m. $95
NEW! Record-Keeping and Standards of Care for Dental Offices
Presented in partnership with Oral & Maxillofacial Surgeons of BayCare Clinic

Dental implants have been in dentistry for over 60 years. However, most patients do not understand the benefits they can give them. Whether it is a single tooth, multiple teeth or a denture, implants can be used to give patients a much more stable and long-term solution. There are a number of people with missing teeth and dental implants can improve a patients oral health and overall health. Well look at the history of dental implants, where they are today and where they will be in the future. Continuing Education: Three hours will be awarded upon completion of this class. October 26, 2012 1:00 p.m. 4:00 p.m. $45
NEW! Dental Implants & Your Patients Health
_________________________________________
Dental Occupational Health & Safety (OSHA) Training
_________________________________________
This interactive seminar, which includes lecture and practical station work with a human simulator, is aimed at dentists who want to gain their Class I permit for Enteral Conscious Sedation and dental staff that work with patients under conscious sedation. This course has been approved by the Wisconsin Dental Examining Board (WEB) as appropriate to meet airway management course requirements for the Class I permit for dentists. Continuing Education: Three hours will be awarded upon completion of this class. October 6, 2012 9:00 a.m. 12:00 p.m. $125
Airway Management for Dentists & Dental Staff
Dental practice owners and staff can update exposure control and hazard communication office procedures by attending Dental Occupational Health & Safety Annual Training, a four hour seminar at Northeast Wisconsin Technical College. The course format will include lecture/discussion and small group participation. Participants will strengthen their skills in assessment, planning, implementation and evaluation of exposure control and hazard communication. Updates in research and technology will be presented. This will help satisfy requirements of annual training in accordance with OSHAs Bloodborne Pathogen Standard 29 CFR 1910.1030. Continuing Education: Four hours will be awarded upon completion of this class. November 2, 2012 8:30 a.m. 12:30 p.m.
_________________________________________
Trying to decide which power scaling technology works best for you can be a confusing experience. There are a multitude of manufacturers and equipment choices to sort through and choose from. Learning about the differences between the two ultrasonic technologies, magnetostrictive and piezoelectric, will enable you to make an educated choice for what is best for you in your practice. Practice: With both piezoelectric and magnetostrictive devices Exercises to increase your competency in instrumentation How you are working now to see how you can improve your instrumentation techniques Continuing Education: Four hours will be awarded upon completion of this class. October 12, 2012 8:30 a.m. 12:30 p.m. $120
EARLY BIRD $100 Before 10/2: $120 After 10/2
_________________________________________
NEW! Whats Instrumental To You?
Medical emergencies can happen anywhere are you and your staff ready to assist a patient if a medical emergency occurs in your office? Join our instructor as he discusses the common types of medical problems and symptoms that can occur from those conditions or related medications. Participants will have an opportunity to learn how to respond appropriately to those symptoms and stabilize the patient until additional help arrives. In addition, participants will have an opportunity to learn proper use of an Automated External Defibrillator (AED) and practice taking vital signs. Continuing Education: Four hours will be awarded upon completion of this class. November 3, 2012 8:30 a.m. 12:30 p.m. $120
Managing Medical Emergencies in the Dental Office
Health
_________________________________________________ _________________________________________________
Have you always been curious about aromatherapy, but could never find the time to learn more about it? This ancient therapy has been used for centuries to improve physical and emotional well-being. Join us during this four-hour overview of aromatherapy and discover how to use essential oils and a variety of scents to improve yours and your patients psychological and physical well-being. Continuing Education: Four hours will be awarded upon completion of this class. September 21, 2012 8:30 a.m. 12:30 p.m. $95
Medical
Join us for this advanced training for the Dementia care worker. This session focuses on the leaders of Dementia care teams and covers the following topics: Leading the Team: You will identify the five main roles of a care team leader and learn the five basics of quality dementia care. You will also learn how to empower caregivers. From Classroom to Practice: Your role is important in fostering a team learning environment. During this session, learn to identify six reasons for ensuring that what is learned in the classroom is applied with the people you care for. Also, discuss six approaches in supporting your staff. Building a Vision: How do you define Team? This portion of the training will help you identify seven basic characteristics of a successful team. Also, you will review the Alzheimers Association Dementia Care Practice Recommendations and identify ways to implement them in your team. Continuing Education: Three hours will be awarded upon completion of this class. October 4, 2012 3:00 p.m. 6:00 p.m. $95
NEW! Foundations of Dementia Learning to Lead
Lets Make Scents of Aromatherapy
_________________________________________
_________________________________________
This 16-hour refresher class offers an opportunity for the Certified Nursing Assistant (CNA) to refresh and practice their skills, all while receiving much needed continuing education credits! This course benefits CNAs currently working in their field as well as those requiring a brush-up on some of their skills. Topics include: Skin Care Mental Health Needs Pain Management Elimination Body Mechanics Infection Control Disaster Management Basic Restorative Care Nutrition Restraint Alternatives Resident Abuse Customer Service Resident Rights Personal Care Resident Safety Role of the Nursing Assistant Continuing Education: Sixteen hours will be awarded upon completion of all classes. October 1, 8, 15 & 22, 2012 4:00 p.m. 8:00 p.m. each day $165
NEW! Certified Nursing Assistant (CNA) Refresher Training
In todays health care arena, nurses and other clinical leaders are required to know basic business/financial concepts. This seminar will serve as an introduction to basic financial concepts taught in business schools, with a concentration on those skills most applicable to a health care environment. Learn to understand basic financial statements, business plan writing and cost accounting basics. Continuing Education: Four hours will be awarded upon completion of this class. October 5, 2012 8:30 a.m. 12:30 p.m. $95
Health Care Business for Nurses & Other Clinical Leaders
_________________________________________
Anatomy of the Muscles Review
Join us for a different kind of anatomy review!!! This innovative series offers a unique learning opportunity for health professionals to review the anatomy of the muscles through lecture and our in-house cadaver lab. Participants will be able to gain a better understanding of the anatomy of muscle tissue and the large joints of the upper and lower extremities after completion of this seminar series. Continuing Education: Three hours will be awarded upon completion of this class. October 19, 2012 8:00 a.m. 11:00 a.m. $125
Health
Have you always been curious about reflexology, but could never find the time to learn more about it? This ancient therapy has been used for centuries to improve physical and emotional well-being. Join us during this four-hour overview of reflexology and discover the benefits and limitations of reflexology. Continuing Education: Four hours will be awarded upon completion of this class. October 26, 2012 8:30 a.m. 12:30 p.m. $95
Introduction to Reflexology
When was the last time you talked about ethical behavior in your workplace? Are you interested in learning what is new in health care ethics? Now is the time to refresh your memory and learn something new about ethics and how ethical considerations affect your career as a health care professional. This seminar aims to help health care professions attain a higher level of ethical standards. Continuing Education: Four hours will be awarded upon completion of this class. November 7, 2012 8:30 a.m. 12:30 p.m. $95
A Refreshing Look at Medical Ethics
_________________________________________
Join us for this one-day seminar and refresh your skills! Topics to be discussed/reviewed: Understanding various client groups, to include: Intermittent Explosive Disorder, Borderline Personality Disorder, Autism and Traumatic Brain Injury Abuse, Neglect & Misappropriation - review professional boundaries and look at local, state and national examples Resident rights/Community perception and rights - review ethical debates, statistics, examples and discussion. Fire Safety Review Standard precautions - review of precautions, exposure control plan and hand washing review/exercise Medication - review the 6 Rs/Policy, Pill book exercise First aid - review choking and review of RICE and FAST Continuing Education: Seven hours will be awarded upon completion of this class. October 30, 2012 9:00 a.m. 4:00 p.m. $125
NEW! Community-Based Residential Facility (CBRF) Refresher Training Meeting Basic Needs
_________________________________________
Join us for this two-hour session with Randi Mann, board certified Womens Health Nurse Practitioner and Certified Menopause Practitioner. Take a fun, informative look at how womens hormones change as they age and how you can work with your patients to better educate and inform them to make important choices about lifestyle and hormone therapies. Also explore natural options that are available for your patients. Continuing Education: Two hours will be awarded upon completion of this class. November 9, 2012 9:00 a.m. 11:00 a.m. $45
NEW! Hormone Havoc
_________________________________________
U.S. Health Care Reform: What Do We Know Now?

The new Patient Protection and Affordable Care Act, signed into law on March 23, 2010, was created to ensure that all Americans have access to quality, affordable health care. This health care transformation is also expected to reign in rising costs in the system. The U.S. Congressional Budget Office (CBO) has determined that it will provide coverage to more than 95% percent of all Americans while bending the health care cost curve. How can this be accomplished?
_________________________________________
Join us for this advanced training for the Dementia care worker. This twohour session teaches caregivers the importance of proper nutrition and approaches for challenging mealtime situations. The topics included are: Awareness: You will identify challenges face by persons with dementia while trying to eat and drink. You will also describe how personal preferences will affect mealtime and what should be observed at mealtime. You will also discuss the importance of remaining independent. Practice: During this portion of the program, you will determine causes and approaches for handling mealtime situations. You will also learn environmental features that may influence mealtimes. You will also discuss ways to encourage independence and look for a way for making mealtime a pleasant experience. Continuing Education: Two hours will be awarded upon completion of this class. November 1, 2012 3:00 p.m. 5:00 p.m. $95
NEW! Foundations of Dementia Enhancing Mealtime
Join us for an informative morning reviewing the health care system in the U.S. and how the new Health Care Reform bill is expected to work. We will also take a look at other countries health care systems and review the pros and cons of each. Opposing viewpoints of the new U.S. plan will be reviewed. Continuing Education: Four hours will be awarded upon completion of this class. December 11, 2012 8:30 a.m. 12:30 p.m. $95
TESTIMONIAL
Wonderful content, resources, and tips. Excellent speaker and stellar class. Ill recommend this to all my fellow nursing students.
TRAINING for SUCCESS
Increase your companys competitive edge with customized training!

Receive training anytime, anywhere, anyway
Training available at your site or our location Free consultation with content experts Skills and knowledge can be applied immediately in the workplace Meet safety and compliance training requirements Assistance with workforce assessment to determine training needs Grant funding may be available!
NWTC is a proud partner of

For more information, contact Joan Turba at (920) 498-6907 or joan.turba@nwtc.edu Visit us online at https://corporatetraining.nwtc.edu
One-stop training solution for companies with multiple locations
PROFESSIONAL DEVELOPMENT Online Courses

NWTC has partnered with Ed2go and JERonline to help expand your business and professional development programs with a variety of online courses. Take an Ed2go or JERonline course from the comfort of your home or office at the times that are most convenient for you. It is flexible online learning for busy adult learners.anytime, anywhere! Courses available in the following subject areas: Accounting Health and Safety Business and Finance Computers Workplace Training Human Resources Technology Foreign Languages Medical
Visit www.ed2go.com/nwtc for a listing of Ed2Go classes and www.coursecatalog.com/nwtc for JERonline classes available.
Page 16 | Fall 2012
Performance
Communication & Writing Skills Customer Service Lean Lean Six Sigma Personnal and Team Development

Performance
_________________________________________________ _________________________________________________
_________________________________________
Communication & Writing Skills
Effective E-mail Communication
Developing Professional Telephone Skills
Your companys reputation is on the lineliterally. To the caller who has never seen or done business with your organization, the person answering the phone is your company. Proper telephone techniques are key to your organizations success, but they are one of the hardest things for people to value highly. In this four-hour workshop participants learn how to adopt a professional, friendly tone from the initial greeting to the final good-bye and how to handle whatever arises in between. October 10, 2012 8:00 a.m. 12:00 p.m. $120
Today e-mail communication has replaced many forms of business memos, letters and telephone conversations. This can present numerous opportunities and many challenges for business professionals if not done correctly. Learn to use this critical communication tool correctly and effectively. Send clear, efficient and compliant e-mail communication. Participants will learn how to target their audience, get to the point, gain control of their inbox and develop and maintain a professional e-mail style. October 31, 2012 8:00 a.m. 12:00 p.m. $120
_________________________________________
Grammar & Punctuation Brush up
_________________________________________
Writing Clear, Effective Policies & Procedures
Do you often find yourself having to write technical documents such as user guides, training manuals, compliance procedures, or standard operating procedures (SOPs)? If so, this four-hour seminar will help you create clear, concise documents, policies, and procedures that increase productivity and effectiveness and reduce errors. An effective tool in standardized work, written policies and procedures also help an organization comply with regulatory requirements and meet legal standards. October 17, 2012 8:00 a.m. 12:00 p.m. $120
People judge your capabilities by the written work you produce. Errors in letters, memos, or e-mail messages could be sending the wrong message to customers or co-workers. Dont miss this important workshop to hone up on your grammar and punctuation. Whether you draft written materials daily or occasionally use the written word, your skills in this area can impact how others view your work. This half-day seminar will review the ground rules of writing; sentences, punctuation, and basic grammar and usage.
___________________________________ ___________________________________ World of Customers

This half-day seminar helps participants learn and apply skills for providing helpful, sensitive, and respectful service that is tailored to customers unique needs. Participants complete a variety of activities, discussions and skills practices that will demonstrate the tools necessary to provide respectful service. Intended for all organizations who want to enhance or improve the skills of their customer service representatives or others working with a variety of customers. November 8, 2012 8:00 a.m. 12:00 p.m. $160
November 7, 2012
8:00 a.m. 12:00 p.m.
$120
Customer Service
_________________________________________
Healing Customer Relationships

This four-hour seminar is designed to help participants develop the skills necessary to serve customers who are concerned, angry, or upset after a service breakdown or negative experience with the organization. The session explores ways to choose productive responses, techniques for defusing negative emotions and more. November 27, 2012 8:00 a.m. 12:00 p.m. $160
Performance
_________________________________________________ _________________________________________________
Lean Journey Series
Kaizen ManagementExecution & 5S/Visual Workplace
Lean Journey Series Information

Classes are priced individually. Register for all six classes to receive fee discount of $1875 and earn Lean Enterprise Certificate!
Whether you are in the health care, manufacturing, service or other industry, this Lean series provides customized training to meet the needs of your organization. Each session provides industry specific examples and competencies in Lean concepts to increase productivity and decrease waste in your organization.
Do you need to start stabilizing your processes? This one-day Lean workshop trains employees on the principles of 5S and how it contributes to stabilizing processes. Participants learn how to get started and monitor 5S for sustainment. Practical process steps for the execution of the Kaizen event provide insight on the how to activities, follow-up process / tools, metrics to consider, sustaining the process improvement gains through Lean Standards and report out to leadership. September 18, 2012 8:00 a.m. 4:30 p.m. $310
_________________________________________
Total Productive Maintenance (TPM) & Rapid Change Over Management
Lean Journey Certificate Requirements:

Individuals interested in receiving the Lean Journey Certificate must complete all six Lean sessions and are also required to complete a Lean project during the course. The project is an opportunity to apply many of the Lean tools presented in the certificate series.
Discover whether maintenance is viewed as a cost or a value added center in this one-day workshop. Learn the four types of maintenance organizations and how to establish a maintenance vision and strategy for your organization. Rapid Change Over activities are also discussed. Learn how setup reduction can create some of your biggest gains, with little to no cost. September 20, 2012 8:00 a.m. 4:30 p.m. $310
Note: It is recommended that the Lean Journey Overview be taken prior to any other sessions if the participant has no previous Lean experience.
_________________________________________
Standardized Work & Training Within Industry
Lean Journey Overview
This one-day workshop demonstrates the principles and concepts of Lean business through lectures, videos, sample report outs and multiple hands-on simulations. It is also intended to provide management, staff and employees at all levels of your organization with a basic understanding of Lean implementation, and the benefits to be gained. September 11, 2012 8:00 a.m. 4:30 p.m. $375
Standard work is defined as predictable, repeatable and reliable operations that are organized in the best known sequence using the most effective combination of people, material, information and methods. This workshop helps participants learn how to design and implement standards and clear documentation of those standards. The session will also review TWI (Training Within Industry) and review how this concept is making a comeback in America. September 25, 2012 8:00 a.m. 4:30 p.m. $310
_________________________________________
_________________________________________
Value Stream Mapping & Kaizen Management Planning
Cellular Flow & Pull/Kanban Systems
Can everyone see how value is provided to your customers? Communication throughout an organization can be difficult. Value Stream Mapping (VSM) is the visual tool to understand how people, material and products interact and flow together. This workshop will familiarize your employees with the VSM technique. At the end of the workshop, participants will have developed a current and future state VSM from a case study. Concepts for leading Lean culture to help sustain the Lean journey are also discussed. The process steps for the planning of a Kaizen event are studied and discussed in regards on how to communicate the need for change, scope, organize, staff and train for the Kaizen event. September 13, 2012 8:00 a.m. 4:30 p.m. $310
Achieving continuous flow is the ultimate objective of Lean production. Cellular Flow is the linking of unlike operations into the most efficient combination of resources to maximize value added content while minimizing waste. Participants learn how to utilize TAKT time, control inventory, assemble unlike products and implement the design/layout of a work cell in a classroom simulation. September 27, 2012 8:00 a.m. 4:30 p.m. $310
Performance
_________________________________________________
Lean Six Sigma

Green Belt Black Belt Leadership _________________________________________________
In order to improve your critical processes, your organization must ensure its people are able to effectively identify and eliminate waste. The Lean Six Sigma Certificate series was specifically designed to develop your teams understanding and ability to apply Lean-thinking and Six Sigma principles in order to deliver dramatic and sustainable value to your customers, shareholders, and employees. Lean Six Sigma is a systematic, data-driven approach utilized by many of the worlds most successful organizations, to solve business toughest problems.
Our Lean Six Sigma offerings include:

Understanding and application of Six Sigma DMAIC (define, measure, analyze, improve, control) methodology. Overview of Lean-thinking principles, and how Lean and Six Sigma are integrated. Change management techniques to accelerate your improvement efforts. Strong focus on practical application and how to avoid common mistakes, in order to maximize your ROI and efficiency.
Lean Six Sigma Black Belt Certification
Who Should Attend:

Regardless of position, industry, or function, if your performance is dependent on people or process, Lean Six Sigma methodology can help. This series is designed to accommodate associate level employees to senior leadership in any manufacturing, service, or transactional function or business who are responsible for: Improving safety records. Reducing product or process defects. Improving lead times and/or on-time delivery. Reducing material, machinery, and manpower costs. Growing product sales and revenue.
This 5-day (40-hour) course provides students with an advanced level of knowledge of the theory and application of Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) principles and tools. Building upon concepts taught during the Six Sigma Green Belt course, students will take a deep dive into DMAIC theory, learn additional tools and skills, and most importantly practice utilizing the theory and tools in a series of specially designed case studies and exercises based on real-world problems. Students completing the class and passing the associated test will receive a Lean Six Sigma Black Belt training certificate. Students desiring to receive a Six Sigma Black Belt certification must complete a total of two Six Sigma projects (includes one Green Belt project), which must be reviewed and approved by the instructor. December 3-7, 2012 9:00 a.m. 5:00 p.m. (first day starts at 11 a.m.) $2995 per person
_________________________________________
Lean Six Sigma Green Belt Certification

This 5 consecutive day (40-hour) course provides students with basic understanding of the theory and application of the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) principles and tools. Students will also gain an understanding of Lean methodology, and how Six Sigma principles can be effectively integrated into a Lean-thinking organization. The class consists of both lecture and practical application of the methodology and tools, using a case study.
_________________________________________
Improvement (CI) practitioners with a true understanding how worldclass (Lean) organizations, such as Toyota, achieve extraordinary results. Specifically, you will learn about their foundational principles and beliefs, how leadership is trained to think and operate, and some of the specific tools developed to enable a Lean organization to operate successfully. Additionally, you will learn a framework for accelerating your organizations transformational efforts to a Lean-thinking organization, while avoiding common pitfalls, using the Lean Transformation Framework. The class consists of both lecture and practical application of the methodology and tools, using extensive practical exercises and case study. September 17-21, 2012 9:00 a.m. 5:00 p.m. (first day starts at 11 a.m.) $2995 per person
NEW! Lean Leadership
After completing the Green Belt class and passing the associated test, students will receive a Lean Six Sigma Green Belt training completion certificate. Students desiring to receive a Six Sigma Green Belt certification must complete and submit an instructor approved project to the standards taught in class. October 22-26, 2012 9:00 a.m. 5:00 p.m. $2995 per person
Performance
_________________________________________________ _________________________________________________
Personal and Team Performance
Managing Multiple Priorities
Assertive & Confident Communication
What image do you project? Do you find it difficult to speak up in meetings, make requests of other people, or stand up for your ideas? Or do you tend to push your own ideas too hard, tell people to just do it, or discount the opinions of others? This half-day session is designed to help participants portray a more confident image by understanding and balancing their communication style. Enhance your communication skills and build more productive working relationships for yourself and your organization. November 13, 2012 8:00 a.m. 12:00 p.m. $120
Rapid change, flatter organizational structures, and cross-functional duties mean employees today must assume greater responsibility for managing their own tasks. This seminar provides the awareness and skills employees need to make better decisions about their daily work. Participants learn techniques that help them deal with complex interpersonal interactions, pressing deadlines, and increase their overall productivity, even in an environment in which changing priorities is a daily reality. December 11, 2012 8:00 a.m. 12:00 p.m. $160
_________________________________________
_________________________________________
4 out of 5 Customers Agree. Creating Surveys A-Z
Speaking To Influence Others

While new technologies provide a variety of ways to quickly share information with others, there is still no substitute for speaking in real time when trying to sell an idea, make a point, or persuade others to take action. Speaking clearly, concisely, and convincingly is especially important in todays fast-paced work environment. This four-hour seminar provides participants with the speaking techniques and strategies that achieve business results by gaining the attention of, ensuring the understanding of, and influencing the actions of other people. November 15, 2012 8:00 a.m. 12:00 p.m. $160
It may seem that the most straightforward way to find out what customers think of your product, or whether clients are satisfied with your services, is to simply ask them. Indeed, a survey can be a valuable tool for collecting information, yet just like any other tool, you need to be sure you have the right one for the job. In this seminar, we will cover the A to Z of surveys, from the best way to write questions that get at the information you are seeking to the many options available for distributing that survey to your target audience. We will also explore the most effective methods for summarizing and presenting survey results, as well as how to use those results to make sound decisions. Whether you are brand new to the world of surveys or are just looking for a refresher, this seminar has something for you! October 10, 2012 3:30 p.m. 7:30 p.m. $120
GET TECHNICAL GET AN EDGE
TRAIN LOCALLY COMPETE GLOBALLY

| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
LEAN OSHA ISO Leadership

Lean Journey Series Lean Six Sigma Green Belt Lean Six Sigma Black Belt NEW Lean Leadership for Executives
lped to educate and Lean training has he s. This journey is empower our employee g our culture in the progressively changin d operate way we think, plan an e growth! resulting in bottom lin n Coordinator VSI, LLC Tina Van De Ven, Lea
https://corporatetraining.nwtc.edu PHONE: (920) 498-6971
Page 21 | Fall 2012
Professional Development Certification/ Licensure
Insurance Real Estate Health and Wellness Service Industry Trades & Technical
TO REGISTER or for more information about any of these Continuing Education classes please call the registration department at (920) 498-5444 or register online at www.nwtc.edu
QUESTIONS: Contact Christine Schillinger at (920) 498-6876 or christine.schillinger@nwtc.edu
Professional Development & Certification/Licensure

___________________________________
Insurance ___________________________________
Insurance Continuing Education
All insurance agents holding licenses in any of the following lines of insuranceproperty, casualty, life, accident/health, and automust complete 24 continuing education credit (CEU) hours. New licensing expiration dates are in effect. The fee dates and continuing education compliance dates have been combined and now fall at the end of each individuals birth month. Agent compliance dates can be verified by checking the Wisconsin Commissioner of Insurance Web site (www.oci. wi.gov). A 3-hour CE ethics class is a requirement.
Pre-Licensing Insurance Education
As of January 1, 1993, the state of Wisconsin requires all prospective insurance agents for all product lines to attend an approved course of study before taking the insurance exam. The Office of the Commissioner of Insurance requires that all applicants attend 8 hours of Pre-licensing Insurance (Ethics & Law) plus 12 hours of education directly related to the product line. All sections listed on this schedule meet the hour requirements as required by the Office of the Commissioner of Insurance. Northeast Wisconsin Technical College will issue course completion certificates.
Insurance-Pre-Licensing (Ethics)
Sept. 22 Nov. 3 Sept. 24-26 Nov. 5-7 Aug. 13 Oct. 1-3 Nov. 12-14 Aug. 20-22 Oct. 8-10 Dec. 3-5 Aug. 27-29 Oct. 15-17 Dec. 10-12 8:00a-4:30P 8:00a-4:30p 6:00-10:00p 6:00-10:00p 6:00-10:00p 6:00-10:00p 6:00-10:00p 5:30p-9:30p 5:30-9:30p 5:30-9:30p 5:30-9:30p 5:30-9:30p 5:30-9:30p $50 $50 $60 $60 $60 $60 $60 $60 $60 $60 $60 $60 $60 Class#: 82165 Class#: 82166 Class#: 82167 Class#: 82168 Class#: 82169 Class#: 82170 Class#: 82171 Class#: 82172 Class#: 82173 Class#: 82174 Class#: 82175 Class#: 82176 Class#: 82177
Insurance-Life Pre-Licensing
Insurance-Adapt to Legislation
Oct. 31 Sept. 17 Nov. 13 Nov. 7 Sept. 27 Aug. 28 Dec. 8 Aug. 20 Dec. 12 Oct. 22 Sept 14 Oct. 20 Sept. 4 Oct. 20 Oct. 4 Dec. 8 Nov. 26 6:00 9:30p 5:30-9:00p 5:30-9:00p 8:00 -11:30a 5:30-9:00p 6:00 -9:30p 12:30 -4:00p 5:30-9:00p 8:00-11:30p 5:30-9:00p 8:00-11:30a 8:00-11:30a 6:00-9:30p 12:30-4:00p 8:00-11:30a 8:00-11:30a 6:00-9:30p $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 CE U Hrs: 4 Class#: 82184 Class#: 82180 Class#: 82185 Class#: 82570 Class#: 82181 Class#: 82561 Class#: 82188 Class#: 82178 Class#: 82189 Class#: 82183 Class#: 82564 Class#: 82567 Class#: 82179 Class#: 82573 Class#: 82182 Class#: 82187 Class#: 82186
Insurance-Analysis/Design of Commercial Insurance-Automobile Insurance-Business Owners Insurance-Comparative Negligence Insurance-Disability Insurance-Employee Benefits Insurance-Ethics/P&C Agent
Insurance Health Pre-Licensing
Insurance-Property Pre-Licensing
Insurance-Casualty Pre-Licensing
Insurance-Fraud Awareness Insurance-Homeowners Insurance-Individual Health Insurance-Life Basics Insurance Life/Multiline Environment Insurance-Risk Management Insurance-Senior Market/Plan Insurance-Social Security/Basics

___________________________________ ___________________________________
Real Estate
Real Estate
All licensees, except those who were issued either a Wisconsin brokers or a salespersons license after January 1, 2011, must satisfy the continuing education requirement in order to renew their license. Effective 12/15/10, all licensees must complete 18 hours of continuing education in each biennium through six approved three-hour courses. Courses 1, 2, 3 and 4 and two elective courses are required. NWTC is offering the four required courses as well as all four electives from which learners can choose. Each module concludes with a required test that must be successfully completed. Out of state residents may be responsible for additional fees.
Business Ethics
Sept. 13 Oct. 25 Oct. 5 Oct. 27 Dec. 1 Sept. 20 Oct. 12 Dec. 7 Nov. 8 Dec. 8 12:30-4:00p 3:00-6:30P 1:00-4:30p 1:00-4:30p 1:00-4:30p 12:30-4:00p 1:00-4:30p 1:00-4:30p 3:00-6:30p 1:00-4:30p 8:30a-12:00p 11:00a-2:30p 8:30a-12:00p 8:30a-12:00p 8:30a-12:00p 8:30a-12:00p 11:00a-2:30p 8:30a-12:00p 8:30a-12:00p 8:30a-12:00p 12:30-4:00p 3:00-6:00p 1:00-4:30p 1:00-4:30p 1:00-4:30p 11:00a-2:30p 8:30a-12:00p 8:30a-12:00p 8:30a-12:00p $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 $27.50 Class#: 82426 Class#: 82427 Class#: 82428 Class#: 82429 Class#: 82430 Class#: 82434 Class#: 82435 Class#: 82436 Class#: 82439 Class#: 82440 Class#: 82411 Class#: 82412 Class#: 82413 Class#: 82414 Class#: 82415 Class#: 82421 Class#: 82422 Class#: 82423 Class#: 82424 Class#: 82425 Class#: 82416 Class#: 82417 Class#: 82418 Class#: 82419 Class#: 82420 Class#: 82437 Class#: 82438 Class#: 82431 Class#: 82432
Environmental Matters
Real Estate Financing
Listing Contracts
Sept. 6 Oct. 18 Sept. 29 Oct. 26 Nov. 31 Sept. 13 Oct. 25 Oct. 5 Oct. 27 Dec. 1
Real Estate Appraiser/Assessor
New Developments
Appraisers: The requirements in Wisconsin for the current biennium are 28 hours, 7 of which must include the Uniform Standards of Professional Appraisal Practice (USPAP). Assessors: Continuing Education in Wisconsin for assessors must contain at least 15 hours of law.
Credible Review Process

Oct. 19 12:00-3:30p 8:00a -3:30p 8:00a -3:30p 8:00a-3:30p 8:00a-11:30p 8:00a -3:30p 8:00a -3:30p $25.00 $69.97 $32.97 $32.97 $25.00 $32.97 $32.97 Class #: 82374 Class#: 82368 Class#: 82369 Class#: 82370 Class#: 82373 Class#: 82372 Class#: 82371
National USPAP
Nov. 9 Aug. 24
Offer to Purchase
Sept. 6 Oct. 18 Sept. 29 Oct. 26 Nov. 30 Nov. 8 Dec. 8 Sept. 20 Oct. 12
New Developments Principles of Value

Sept. 7
Other Approved Forms
Unique Properties
Oct. 19 Oct. 5 Sept. 21
FHA Appraisal Process Vacant Land/Expert Witness
Short Sales & Foreclosures

___________________________________ ___________________________________
Personal Fitness Trainer Certification
This is a partnership with W.I.T.S. (World Instructor Training School) and NWTC. W.I.T.S is an approved CEU provider for the Board of Certification for Athletic Trainers, the American Occupational Therapy Assoc, National Certification Board for Therapeutic Massage & Bodywork, and the International Association of Cont Ed and Training. Sept. 29-Nov. 3 9:00a-4:00p $750 Class#: 85714 & 85713* * must register for both classes
___________________________________ ___________________________________
NWTC offers a wide range classes throughout the district, including:
Responsible Beverage Server
Responsible Beverage Service provides training for alcohol beverage sellers, servers, and handlers and meets the requirements of Chapter 125.17(6) of the Wisconsin Statutes requiring applicants for A, B, or C licenses to have completed this beverage server course. Wisconsin Act 259 requires applicants for retail alcohol beverage licenses/permits to complete a mandated responsible beverage server training course as a condition of licensing. Responsible Beverage Server also meets the training requirements for the sale of tobacco products according to Wisconsin State Statute 134.66
Health and Wellness
Service Industry
Nutrition Strategies for Performance

There are three primary factors that influence how our body performs: genetics, training and nutrition. While little if anything can be done to change our genetics, we can make changes in training and nutritional habits. This 6 hour class is for health and fitness professionals who want to learn more about how nutrition influences physical performance. Approved for 6 CECs or .6 CEUs Oct. 2-4 6:00-9:00p $130 Class#: TBD
Food Service Sanitation

Employee health and hygiene; food borne illness prevention; pest management, and safe food handling. Certification requirements (WI Law 50.545). Successful completion of written exam required.
Advanced Weight Training for Personal Fitness Trainers

Expand your weight training skills and program design for improved results with your clients. Learn how to explain the importance and benefits of alternating exercises for each major muscle group and add new exercises to your repertoire. Learn how to keep your clients interested and balanced with 3, 4, 5, & 6-day workout programs. Approved for 3 CECs or .3 CEUs Nov. 7 6:00-9:00p $70 Class#: TBD
Food Service Recertification

This course prepares learner to renew their WI restaurant food protection certificate.
For dates and times of these class offerings go to: http://www.nwtc.edu/academics/continuing
___________________________________ ___________________________________
Building Law
Sept. 24-Oct. 3 5:30-8:20p 5:30-8:20p 5:30-8:20p 4:00p-11:59p 4:00p-11:59p 4:00p-11:59p 6:00-10:00p 6:00-10:00p $57.45 $57.45 $57.45 $38.48 $38.48 $38.48 $37.48 $37.48 Class#: 81135 Class#: 81133 Class#: 81132 Class#: 82290 Class#: 82291 Class#: 82292 Class#: 82288 Class#: 82289
Trades & Technical
Building Science
Oct. 9-Oct. 18 Nov. 5-11
Dwelling Contractor Qualifier Forklift Driver Safety

Sept 7 Oct. 26 Dec. 14 Sept. 19 Oct. 24 TBD
Mobile Vehicle Air Conditioning Certification
Refrigeration Handling Certification NEC Update 2008 (ONLINE course)

This course qualifies for 24 hours of continuing education in the State of Wisconsin. Aug. 18-Dec. 17 Online $108.91 Class#: 85214
NEC Update 2011 (ONLINE Course)

Covers the major changes in the 2011 and satisfies the 24-hour continuing education requirement for electrical trade personnel in Wisconsin. Aug.16-Dec. 17 Online $108.91 Class#: 85215
NEC-Masters Prep
Sept. 11-April 9 6:00-8:40p $249.49 Class#: 85551
Page 26 | Fall 2012
Public Safety
General NWTC In-Service Training

Native Gangs
$25 September 12, 2012 Radar Operator
Pre-requisite: 100 hours RADAR field experience needed
Specialized Training and Seminars

Tactics and Procedures for Barricaded Suspect Situations
$85 October 10, 2012
Comprehensive Public Safety Media Relations Course with Rick Rosenthal

$120 November 12, 2012
$230 October 10-12, 2012 S.P.E.A.R. System Surviving the Sudden Assault
$85 $85 $85 $85 $85 October 22, 2012 October 24, 2012 November 14, 2012 Novemeber 28, 2012 December 17, 2012
Firefighter Training
Modern Building Construction and Size Up
$20 $20 $50 September 6, 2012 October 4, 2012 October 13, 2012
Tactics for the Close Encounter S.P.E.A.R. System Applications for the Gunfight DAAT In-Service S.P.E.A.R. System Tactical Ground Combatives
Car Fires: Is the Risk Worth the Effort Flashover Training or November 8, 2012 Art of Reading Smoke
$20 November 8, 2012

contact Rachael or Kathy at (920) 498-7174 or e-mail publicsafety.corporatetraining@nwtc.edu
Page 27 | Fall 2012
Safety
Aerial Work Platform: Train-The-Trainer DOT Compliance A-Z Forklift Safety Training HM126F Hazardous Materials OSHA 10-Hour for Construction & General Industry OSHA 500 Level Seminars OSHA Record Keeping Train The Evaluator

Safety
Aerial Work Platform: Train-The-Trainer
OSHA requires that all Aerial Work Platform training be conducted by a qualified person. A qualified person has the knowledge, training and experience as well as the ability to solve or resolve problems related to aerial work platforms. You will learn Training program development, implementation, and documentation. Topics covered are: OSHA and ANSI safety basics, Equipment specifics, Fall protection and Personal Protective equipment, Vehicle and work place inspections, Safe operating practices and fuel safety..documentation so they can develop appropriate and compliant in-house instruction on Aerial Work Platforms. This includes machines commonly referred to as scissor lifts, boom lifts, man lifts, bucket trucks and cherry pickers. December 5, 2012 8:00 a.m. 4:30 p.m. $295
HM126F Hazardous Materials

According to mandate 49 CFR 172.700, anyone involved in the loop of transportation of a Hazardous Material is required to attend training every three years. If you order, transport and/or received chemicals in the workplace, this course if for you. This seminar focuses on job specific tasks and functions that are not typically a part of standard employee job training as it relates to hazardous material transportation. October 17, 2012 8:00 p.m. 5:00 p.m. $295
_________________________________________
_________________________________________
OSHA 10-Hour Voluntary Compliance for Construction Industry

This course is designed for managers and safety personnel from the construction industry who are responsible for on-the-job safety and health and work practices that comply with OSHA regulations. Participants will explore OSHA standards that govern the construction industry, how to read and use the Code of Federal Regulations (CFR), and compliance programs and procedures required in a construction work environment. Upon successful completion of the course, attendees will receive an OSHA 10-hour construction safety card and NWTC certificate. Topics: Introduction to OSH Act/General Duty Clause Gases, Vapors, Dusts, Mists and Asbestos Hazard Communication Lead in Construction Mechanical Integrity (1926.64) Hearing, Respiratory and Fire Protection Signaling and Ladders Scaffolding and Fall Protection Material Hoists, Personnel Hoists & Elevators Concrete, Masonry & Underground Construction Overhead & Underground Lines and more October 16-17, 2012 7:30 a.m. 12:30 p.m. (both days) $275
DOT Compliance A-Z

The Federal Motor Carrier Safety Administration (DOT), various State Department of Transportation agencies, and the insurance industry require all companies that operate commercial motor vehicles to follow certain safety and regulatory compliance rules. Whether you have cargo vans, straight trucks, tractor-trailers, cargo tanks, flatbeds, or any other type of commercial motor vehicle, this half-day workshop will get you up to date on DOT safety and compliance and provide you with the tools to develop, implement and manage your fleet safety and compliance program. October 10, 2012 8:00 a.m. 5:00 p.m. $295
_________________________________________
Forklift Safety: Train-The-Trainer

OSHA requires that all forklift training be conducted by persons who have the knowledge, training and experience to train others and evaluate their competence. This one-day workshop prepares company representatives to be in-house trainers. The goal of the class is to provide participants with the training requirements, topics and documentation so they can develop appropriate and compliant in-house instruction on powered industrial trucks. December 6, 2012 8:00 a.m. 4:30 p.m. $345 (out-ofstate higher)
_________________________________________
OSHA Forklift Safety Trainer Refresher

This half-day class is designed for certified OSHA Forklift Safety trainers who need to stay current with OSHA rules and regulations. The session also provides a refresher on training presentation skills and operator coaching to ensure better and safer equipment operation. The session provides additional materials and discussion about ways to improve your existing Forklift Training program and move it to the next level. October 18, 2012 8:00 a.m.- 12:00 p.m. $120
Safety
OSHA Record Keeping

This course is designed to assist employers in identifying and fulfilling their responsibilities for posting certain records, maintaining records of illnesses and injuries and reporting specific cases to OSHA. Participants who successfully complete this course will be able to identify OSHA requirements and complete new OSHAs forms 300, 300A and 301. November 14, 2012 7:30 a.m. 11:30 a.m. $120
_________________________________________
Train The Evaluator

Conducting Credible Performance and Knowledge Evaluations Licensed by the Midwest Energy Association (MEA) Federal law, through the Office of Pipeline Safety (OPS), requires all pipeline operators to develop, implement and maintain a written Operator Qualification (OQ) program for individuals performing covered tasks on pipeline facilities. The intent of this ruling is to ensure a qualified work force and to reduce the probability and consequence of incidents caused by human error. This Train the Evaluator session is tailored to meet the needs of the operators of natural gas pipelines who must comply with this mandate. The class provides information on the theory of evaluation, but its strength is in providing useful information and hands-on practice for conducting credible performance evaluations. You Will Learn To: OQ Rule and Preamble Evaluation Requirements B31Q requirements 13 protocols used by regulators to evaluate operator programs What an evaluation is What makes up a consistent and objective evaluation process How to establish evaluation criteria How to establish acceptance criteria Scales for rating performance Evaluator credentials Types of rating errors Barriers to credible evaluations Evaluator responsibilities Documentation and record keeping September 11, 2012 8:00 a.m. 4:00 p.m. $475
OSHA 10-Hour Voluntary Compliance for General Industry

This course is designed for managers and safety personnel from any type of general industry who are responsible for on-the-job safety and health and work practices that comply with OSHA regulations. Participants will explore OSHA standards that govern general industry, how to read and use the Code of Federal Regulations (CFR), and compliance programs and procedures required in the workplace. Upon successful completion of the course, attendees will receive an OSHA 10-hour card and NWTC certificate. Introduction to OSH Act/General Duty Clause Walking/working surfaces Machine safeguarding Means of egress/fire protection Material handling and storage Industrial hygiene Hazardous materials/HazComm Personal protective equipment Confined space Record-keeping Blood-borne pathogens September 17-18, 2012 7:30 a.m. 12:30 p.m. (both days) $275
TESTIMONIAL
The OSHA Safety Training I received at NWTC has allowed B&B Electric to uphold
OR
November 12-13, 2012
4:00 p.m. 9:00 p.m. (both days)
$275
responsibility for our employees safety and health. It just makes good business sense.
Safety
NWTC serves as a host site for the National Safety Education Center, an OSHA Training Institute.
To register for the OSHA 500+ Safety Seminars listed on this pages, call 1 (800) 656-5317 or visit www.nsec.niu.edu
___________________________________ ___________________________________
OSHA 500 Level Seminars
OSHA 502 Trainer Refresher Course for Construction
OSHA 510 Safety Course for Construction
Construction safety professionals at every level will benefit from this comprehensive introductory course as they learn about the scope and application of OSHA standards to construction workplace safety and health. Special emphasis is placed on those areas that are the most hazardous. Participants receive an OSHA 510 course completion card. Note: This course is a prerequisite for OSHA 500. October 8-11, 2012 8:00 a.m. 5:00 p.m. (all days) $800 (out-of-state higher)Early bird disounts available
This course is designed for personnel in the private sector who have completed #500 Trainer Course in Occupational Safety and Health Standards for the Construction Industry and who are active trainers in the outreach program. It provides an update on such topics as OSHA construction standards, policies, and regulations. A laptop is strongly recommended. Prerequisite: Course #500. Note: Outreach trainers are required to attend this course once every four years to maintain their trainer status. Prior to registration, students must provide a copy of their current trainers card for validation. December 4-6, 2012 8:00 a.m. 5:00 p.m. (all days) $675 (out-of-state higher)Early bird disounts available
_________________________________________________
_________________________________________________
OSHA 503 Trainer Refresher Course
This course is a valuable refresher for active trainers in the general industry outreach program. Trainers are required to take this course every four years to stay current with OSHA standards and safety initiatives. Upon course completion participants are authorized to conduct and issue OSHA course completion cards for 10- and 30-hour general industry safety and health outreach courses. October 23-25, 2012 8:00 a.m. 5:00 p.m. (all days) $675 (out-of-state higher)Early bird disounts available
OSHA 500 for General Construction
This course presents detailed information on how the provisions of the OSH Act may be implemented in the workplace. Rights and responsibilities under the Act, the appeals process, and record keeping requirements are covered. The course also includes an introduction to general construction standards and an overview of the requirements of the more frequently cited standards. Attendees participate in live training experiences. Upon successful completion of this course, the workshop activities, a training module plan, and a content exam, participants become U.S. Department of Labor-OSHA authorized outreach trainers. Prerequisites: Completion of an OSHA 510 and five years of General Construction experience or prior approval from course chairperson. December 10 12:00 p.m. 5:00 p.m. December 11-13 8:00 a.m. 5:00 p.m. $800 (out-of-state higher)Early bird disounts available
_________________________________________________
OSHA 501 Trainer Course for General Industry
This course presents detailed information on how the provisions of the OSH Act may be implemented in the workplace. Rights and responsibilities under the OSH Act, the appeals process, and record keeping requirements are covered. The course also includes an introduction to general industry standards and an overview of the requirements of the more frequently cited standards. Attendees participate in live training experiences. Upon successful completion of this course, the workshop activities, a training module plan, and a content exam, participants become U.S. Department of Labor-OSHA authorized outreach trainers. Prerequisites: OSHA 511 Occupational Safety and Health Standards for General Industry course, and five years of General Industry safety experience or other equivalent safety education and experience and prior approval from NSEC course chairperson. October 29 12:00 p.m. 5:00 p.m. October 30-November 1 8:00 a.m. 5:00 p.m. $800 (out-of-state higher)Early bird disounts available
_________________________________________
OSHA 511 for General Industry
General industry safety professionals at every level will benefit from this comprehensive introductory course as they learn about the scope and application of OSHA standards to workplace safety and health. Special emphasis is placed on using the 29 CFR Part 1910 general industry standards to identify and recommend abatement for the greatest safety and health hazards. Participants receive an OSHA 511 general industry safety and health course completion card. Note: This class is a prerequisite for OSHA 501. September 24- 27, 2012 8:00 a.m. 5:00 p.m. (all days) $800 (out-of-state higher)Early bird disounts available
To register or for more information about OSHA 500+ Safety Seminars, call 1 (800) 656-5317 or go to www.nsec.niu.edu
Frequently Asked Questions (FAQs)

Question:
How Do I Register for a Seminar/Workshop?
Question:
What if I want to find a class that isnt listed in your catalog?
Answer:
Online: https://corporatetraining.nwtc.edu Mail: Complete the registration form (Page 32) and mail to: NWTC ATTN Corporate Training & Economic Development 2740 West Mason St Green Bay, WI 54307-9042 Fax: Complete the registration form (Page 32) and fax to 920-498-6313 Phone: Business/Industry Seminars: 920-498-6971 or (800) 422-NWTC, Ext. 6971 Health/Computer Seminars: 920-498-6301 or (800) 422-NWTC, Ext. 6301 Public Safety Seminars: 920-498-7175 or (800) 422-NWTC, Ext. 7175 Professional Development/Continuing Education Courses: 920-498-5444 or (800) 422-NWTC _________________________________________________
Answer:
Our catalog is only a snapshot of what we offer. We are constantly updating our website at https://corporatetraining.nwtc.edu with new offerings and classes. If you or your company is in need of a specific type of training that is not listed in the catalog or website, contact us at 920-498-6971 or CorporateTraining@ nwtc.edu to discuss with our Seminar & Training Coordinators. _________________________________________________
Question:
Can I bring any of your training sessions to my company?
Answer:
Any of our offerings can be customized and brought on-site to your employees. Contact Joan Turba at 920-498-6907 or Joan.Turba@nwtc.edu to discuss your specific needs. _________________________________________________
Question:
Will I receive confirmation once I register for a seminar?
Question:
Is there anything I should bring with me to the seminar?
Answer:
An e-mail confirmation will be sent to you once the registration is complete. _________________________________________________
Answer:
If there are required items that are needed for a seminar, they will be listed in your seminar confirmation notice. In addition, conference room temperatures vary, consider dressing in layers for comfort. _________________________________________________
Question:
If I am unable to attend a seminar that Ive registered for, do I receive a refund?
Answer:
Most of our seminars require a 48-hour notification of cancellation in order to receive a full refund. Please review the confirmation of your registration for the specific timeframe, as some of our seminars have a different timeframe for notification.
Please note: Seminar fees and dates listed in this publication are subject to change. Additional fees for out-of-state individuals may apply.
Training Doesnt Cost It Pays!
Directions NWTC Green Bay Campus Center for Business & Industry
District Map
by Region
Regional Locations
_____________________________________________
Central Regional Learning Center

418 S. Hwy 141 Crivitz, WI 54114 Phone: (715) 854-3338 Toll-Free: (866) 854-3338 __________________________________
From the North: Take Hwy 41-141 south into Green Bay. Exit west on Hwy 54 and continue west until you reach the campus on the right (north) side of Hwy 54. From the East on Hwy 57: Take Hwy 57 west over the Leo Frigo Bridge to Hwy 41. Turn south onto Hwy 41 past 3 exits to Hwy 54. Exit west on Hwy 54 until you reach the campus on the right (north) side of Hwy 54. From the West on Hwy 29: Take Hwy 29 into Green Bay. Turn south onto Packerland Drive to Larsen Road west.
From the South on Hwy 41: Take Hwy 41 north into Green Bay. Exit west on Hwy 54 and continue west until you reach the campus on the right (north) side of Hwy 54. From the South on I-43: Take I-43 to Hwy 172. Exit west toward Austin Straubel Airport. Take Hwy 41 north into Green Bay. Exit west on Hwy 54 until you reach the campus on the right (north) side of Hwy 54.
East Regional Learning Center

133 Commerce Drive Luxemburg, WI 54217 Phone: (920) 845-5945 Toll-Free: (866) 845-5945 __________________________________
Metro Regional Learning Center

2740 W. Mason St., P O Box 19042 Green Bay, WI 54307-9042 Phone: (920) 498-6872 __________________________________
North Regional Learning Center

705 Washington Ave., P O Box 226 Niagara, WI 54151 Phone: (715) 251-3790 Toll-Free: (866) 528-5883 __________________________________
Directions to the Marinette Campus
NWTC Marinette is located at 1601 University Drive. Travel on Highway 41 to Marinette, turn east at the stop light by the Pine Tree Mall (This is Roosevelt Road). Travel approximately two miles past Pine Tree Mall to NWTC. (Name of road changes to University Drive.) NWTC is on the right.
Northwest Regional Learning Center

649 E. Jackson St., Suite 202 Oconto Falls, WI 54154 Phone: (920) 848-6982 Toll-Free: (866) 639-6982 __________________________________
Directions to the Sturgeon Bay Campus

NWTC Sturgeon Bay is located at 229 N. 14th Avenue, Sturgeon Bay. Travel on Highway 42/57 to Michigan Street. Turn West onto Michigan Street, then right on 14th Avenue. NWTC is on the left.
West Regional Learning Center

111 Thomas Avenue Shawano, WI 54166 Phone: (715) 524-2418 Toll-Free: (877) 316-1274
Continuing Education Customized Training Seminars Public Safety Technical Assistance Training Assessments
BUSINESS AND INDUSTRY
Phone: (920) 498-6971 (800) 422-NWTC, extension 6971
PROFESSIONAL DEVELOPMENT/ CONTINUING EDUCATION

HEALTH AND COMPUTER SKILLS

CUSTOMIZED TRAINING
Phone: 920) 498-6907 (800) 422-NWTC, extension 6907
PUBLIC SAFETY SEMINARS

Phone: 920-498-7175 (800) 422-NWTC, Ext. 7175
WEB: https://corporatetraining.nwtc.edu E-MAIL: corporatetraining@nwtc.edu FAX: (920) 498-6313
Training Doesnt Cost It Pays!
NWTC Seminars & Training Registration

Seminar Information: Training Title _______________________________________________________________________ Training Date _____________________ Company Information: Company Name ___________________________________ Company Address _______________________________________________________ Phone (_____) __________________ Fax (_____) _________________ City __________________________ State _____ Zip _____________
Company Representative (please print) ______________________________________________________________________ Signature of Representative (Required) _____________________________________________________________________ Attendance Information: Name of Registrant (please print) ____________________________________________________ Date of Birth ____________________ E-Mail Address _________________________________________________________
*This agreement involves services provided by NWTC to participants from several organizations (Multiple Service Recipients) all participating in the same services. As a participant, it is the understanding of the undersigned that he/she/they will receive the services outlined above. The financial obligation for this addendum is the responsibility of the company listed above in the amount of
Method of Payment
p Registration fee enclosed Check # ________________________
(make checks payable to NWTC)
p Invoice/Company ______________ Rep __________________________ p PO # __________________________ p Credit Card

VISA, MC, Discover (circle one) # ________________________________ Cardholder Name:
$ _____________________ (per person) x ____________________ (# of people) = ____________________ Total. Additional Registrants 2.) _________________________________ 3.) _________________________________
To comply with Wisconsin state statutes, it is possible that fees will be higher for out-of-state participants.
__________________________________
Corporate Card: Yes p No p Exp. Date _________________________ CSV Code _________________________
Reserve your space today by faxing registration to (920) 498-6313, or mail to: NWTC/Corporate Training & Economic Development, P. O. Box 19042, Green Bay, WI 54307-9042.
NON-PROFIT ORGANIZATION U.S. POSTAGE PAID Permit No. 162 GREEN BAY, WI
2740 West Mason Street PO Box 19042 Green Bay, WI 54307-9042
Continuing Education Customized Training Seminars Public Safety Technical Assistance Training Assessments
https://corporatetraining.nwtc.edu e-mail: corporatetraining@nwtc.edu
Skills You Need for Results You Deserve!

NWTC does not discriminate on the basis of age, race, color, disability, sex, national origin, or other protected class. 8346CTED nd 7_2012

Fall 2012 Seminars and Training Catalog

Enviado por

Dados do documento

Direitos autorais

Formatos disponíveis

Compartilhar este documento

Compartilhar ou incorporar documento

Opções de compartilhamento

Você considera este documento útil?

Este conteúdo é inapropriado?

Direitos autorais:

Formatos disponíveis

Fall 2012 Seminars and Training Catalog

Enviado por

Direitos autorais:

Formatos disponíveis

Fall 2012 Seminars & Training

Training for Success

September October November December 2012

Lean Culture & VSM

Workplace Spanish for Health Professionals

Workplace Spanish for Health Professionals (Day 2)

Workplace Spanish for Health Professionals (Day3)

November 2012 Monday Tuesday

MS Access 2010-Intro Foundations of Dementia OSHA 501 (Day 4)

QuickBooks-Payroll Overview Getting Started on a Mac for Professionals Dental OSHA

Project Mgmt: Tracking, Controlling & Closing Projects Resolving Conflict

Getting Started on a Mac for Professionals (Day 2)

OSHA 10 Hour for General Industry

Speaking to Influence Others

NO CLASSES/ COLLEGE CLOSED

NO CLASSES/ COLLEGE CLOSED

Social Media Series (Day 5)

Adobe Acrobat-Basic Developing Others

December 2012 Monday Tuesday

Analgesic Movement Exploring a New Model of Pain Relief 8

Social Media Series (D6) OSHA 500 (Day 3)

MS Excel 2010-Advanced OSHA 500 (Day 4) Giving Recognition 20

Seminars and Training f or Business,

Table of Contents __________________________________

Page 2 | Fall 2012

Registration: To register or for more information about any of these classes,

Page 3 | Fall 2012 Corporate Training & Economic Development

MS Word 2010 Intro

MS Excel 2010 Intro

MS Visio 2010 Intro

October 25, 2012

8:00 a.m. 4:00 p.m.

MS PowerPoint 2010 Intro

MS Access 2010 Intro

Adobe Photoshop CS5 Basics

QuickBooks 2011 Getting Started

NEW! Getting Started on a Macintosh for Professionals

To register or for more information about any of these classes, go to https://corporatetraining.nwtc.edu

Page 4 | Fall 2012 Corporate Training & Economic Development _________________________________________________

MS Excel 2010 Intermediate

Getting More from QuickBooks

NEW! Getting Started on an iPad/iPod for Professionals

QuickBooks Payroll Overview

MS Excel 2010 Advanced

Managing and Improving Your Cash Flow

To register or for more information about any of these classes, go to https://corporatetraining.nwtc.edu

Page 5 | Fall 2012 Corporate Training & Economic Development

Export Compliance Beyond the Basics

___________________________________ Grant Seeking for Beginners

Import Compliance & Documentation

Creating a Persuasive Grant Proposal

Selling Your Products in the Global Market

DID YOU KNOW?

To register or for more information about any of these classes, go to https://corporatetraining.nwtc.edu

Page 6 | Fall 2012 Corporate Training & Economic Development

NEW! Payroll Management

NEW! Myers-Briggs Type Indicator

HR 101: A Review of the Important Issues Today

NEW! Creating an Employee Handbook

NEW! Interview to Impress!

QuickBooks 2011 Getting Started

____________Industrial Workers _______________

____________ Business/Office Workers __________

NEW! Riveting Resumes

Industrial Workers ___

__ Business/Office Workers