Appendix

A Study of Cultural Tourist’s Perception of Kochi (Kerala)

Questionnaire
Part 1: Personal Profile
Please indicate the most appropriate response.
1. What is your gender?
Male Female
2. What is your age (years)?
<20 Between 21-40
Between 41-60 >61
3. What is your marital status?
Married Unmarried
4. What is your education?
School Undergraduate
Postgraduate Others
5. What is your family’s annual income ()?
<100,000 100,000 -300,000
300,000-500,000 >500,000
6. What is your occupation?
Service Business
Student Others

Part 2: Trip to Kochi

7. How did you come to know about Kochi/Sources of knowledge about Kochi?
Media Advertisement/News Friends
Family/Teachers Others
8. What is your duration of stay in Kochi?
< 1 day/24 hours 2-4 days
5-7 days > 7 days
Part 3
The following statements relate to your opinions regarding various tourism-related features
which may affect your perception of Kochi. Please show the extent to which you think Kochi
offers the features given in the statements. If you feel a feature is not at all present in Kochi, tick
the number 1. If you feel a feature is absolutely available in Kochi, tick 5. If your feelings are
less strong, tick one of the numbers in the middle.

Strongl Disagre Neutra Agree Strongl

Statement y e l (4) y Agree
Disagre (2) (3) (5)
e
(1)

Monuments and Places of Tourist’s

Attraction

9. Historical monuments are well

preserved in Kochi.

10. Leisure and recreational

facilities are available at
tourist’s places in Kochi

11. Information boards mentioning

the history and importance of
monuments/places are
available at the monuments.

12. Tour guides are easily

available at the monuments of
Kochi.

13. Tour guides are knowledgeable

and friendly.

Infrastructure

14. ATMs and banks/money

exchangers are easily available
 in Kochi.

15. Transport facility is good in

Kochi.

16. Enough space for parking is

available at the tourist places
in Kochi.

17. Telecommunication facility is

good in Kochi.

18. Medical help can be easily

accessed in Kochi in case of
emergency.

19. There is enough security and

safety at the places of stay in
Kochi.

20. There is enough security and

safety outside the places of
stay in Kochi.

Accommodation and Food

21. Hotel accommodation/place of

stay is easily available in
Kochi.

22. Room facility and services are

excellent at the place of
stay/hotel.

23. Hotel staff is polite and

courteous.

24. Fee of accommodation is fair

at Kochi.

25. Food and beverages offered at

the place of stay/hotel are good
in taste.

26. Food and beverages offered at

the place of stay/hotel are
hygienic.
27. Food and beverages offered
outside the place of stay/city’s
market and restaurants are
good in taste.

28. Food and beverages offered

outside the place of stay/city’s
market and restaurants are
hygienic.

29. Price of food outside the place

of stay is fair in Kochi.

Hygiene and Sanitation

30. There is good sanitation and

cleanliness in the streets of
Kochi.

31. There is sufficient cleanliness

and hygiene at the place of
stay hotel

32. Water is drinkable and

hygienic in Kochi.

33. Kochi is free from mosquitoes.

34. People of Kochi are cultured

and civilized.

35. Taxi and auto drivers try to

exploit the tourists.

36. Shop-owners and vendors try

to exploit the tourists.

37. Beggars should be removed

from areas nearby the
monuments and tourism
destinations/beggar nuisance
should be controlled.