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ZXUR 9000 GSM

Base Station Controller


Calling Tracing Operation Guide

Version: V6.50.102

ZTE CORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
Fax: +86-755-26770801
URL: http://ensupport.zte.com.cn
E-mail: support@zte.com.cn
LEGAL INFORMATION
Copyright © 2013 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or
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are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose,
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ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications
covering the subject matter of this document. Except as expressly provided in any written license between ZTE
CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter
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Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History

Revision No. Revision Date Revision Reason

R1.0 2013–04–09 First Edition

Serial Number: SJ-20121227135800-017

Publishing Date: 2013-04-09 (R1.0)

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Contents
About This Manual ......................................................................................... I
Chapter 1 Overview .................................................................................... 1-1
1.1 Signaling Tracing Software Functions .................................................................. 1-1
1.2 Signaling Tracing Software Architecture............................................................... 1-1
1.3 Deployment ....................................................................................................... 1-2
1.4 Recommended Server Configurations ................................................................. 1-3
1.5 Basic Concepts .................................................................................................. 1-3

Chapter 2 Software Installation and Startup............................................ 2-1


2.1 RCT Installation Flow ......................................................................................... 2-1
2.2 Installing the RCT Server Software...................................................................... 2-1
2.3 Installing the RCT Client Software ....................................................................... 2-8
2.4 Starting the RCT Server Program .......................................................................2-11
2.5 Starting the RCT Client Program ....................................................................... 2-13

Chapter 3 Signaling Tracing Operations .................................................. 3-1


3.1 Overview ........................................................................................................... 3-1
3.2 NE Management ................................................................................................ 3-1
3.2.1 NE Management Window ......................................................................... 3-1
3.2.2 Adding an NE........................................................................................... 3-2
3.2.3 Link Operations........................................................................................ 3-4
3.3 Subscriber Tracing ............................................................................................. 3-6
3.3.1 Subscriber Trace Window ......................................................................... 3-6
3.3.2 Task Operation Rights .............................................................................. 3-9
3.3.3 Creating a Task ...................................................................................... 3-10
3.3.4 Monitoring a Task ................................................................................... 3-13
3.3.5 Performing a Joint-Monitoring Task.......................................................... 3-17
3.3.6 Viewing Data.......................................................................................... 3-20
3.3.7 Opening a Historical Data File ................................................................. 3-21
3.3.8 Viewing Multiple Historical Data Files....................................................... 3-22
3.3.9 Setting Client Parameters ....................................................................... 3-23
3.3.10 Creating a Signaling Tracing Task for Multiple NEs ................................. 3-23
3.3.11 Replaying an MTM Signaling File........................................................... 3-26
3.3.12 Importing a Decoding Library ................................................................ 3-27
3.3.13 Finding a Task...................................................................................... 3-28

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3.3.14 MML Commands Related to Signaling Tracing Tasks.............................. 3-30

Chapter 4 RCT Offline Tool........................................................................ 4-1


Chapter 5 Common Problems and Troubleshooting .............................. 5-1
5.1 The State of a Task Is Always STARTING ............................................................ 5-1
5.2 RCT Server Startup Failure................................................................................. 5-1

Figures............................................................................................................. I
Glossary ........................................................................................................ III

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About This Manual
Purpose
This manual provides information about the basic functions, installation procedure, and
operations of the signaling tracing software (in this manual, the software is called RNC
Call Trace (RCT) for short).

Intended Audience
l Network optimization engineers
l Maintenance engineers
l Testing engineers

What Is in This Manual

Chapter Summary

Chapter 1, Overview Describes the basic functions, installation modes, software


structure, deployment modes, recommended server
configurations, and some basic concepts of the RCT system.

Chapter 2, Software Installation and Describes the installation and startup procedure of the RCT
Startup system.

Chapter 3, Signaling Tracing Describes the operations related to NE management and


Operations subscriber tracing in the RCT system.

Chapter 4, Common Problems and Describes some common problems in using the RCT system
Troubleshooting and the relevant troubleshooting methods.

Conventions
This manual uses the following typographical conventions:

Typeface Meaning

Italics Variables in commands. It may also refer to other related manuals and
documents.

Bold Menus, menu options, function names, input fields, option button
names, check boxes, drop-down lists, dialog box names, window names,
parameters, and commands.

Constant width Text that you type, program codes, filenames, directory names, and function
names.

[] Optional parameters.

{} Mandatory parameters.

SJ-20121227135800-017|2013-04-09 (R1.0) ZTE Proprietary and Confidential


Typeface Meaning

| Separates individual parameters in a series of parameters.

Danger: indicates an imminently hazardous situation. Failure to comply can


result in death or serious injury, equipment damage, or site breakdown.

Warning: indicates a potentially hazardous situation. Failure to comply can


result in serious injury, equipment damage, or interruption of major services.

Caution: indicates a potentially hazardous situation. Failure to comply


can result in moderate injury, equipment damage, or interruption of minor
services.

Note: provides additional information about a certain topic.

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Chapter 1
Overview
Table of Contents
Signaling Tracing Software Functions.........................................................................1-1
Signaling Tracing Software Architecture .....................................................................1-1
Deployment................................................................................................................1-2
Recommended Server Configurations ........................................................................1-3
Basic Concepts ..........................................................................................................1-3

1.1 Signaling Tracing Software Functions


The signaling tracing software is a component of the Mobile Operation Support System
(MOSS). In this document, it is called RNC Call Trace (RCT) for short.
The RCT software is used to locate and analyze problems when the network becomes
faulty, the calls are disconnected, the services become abnormal, or users perform network
optimization. With the RCT, users can trace and observe the real-time signaling data and
measurement reports, which facilitates fault locating and system debugging.

The RCT software implements real-time signaling tracing and management for multiple
Network Elements (NEs). It supports real-time signaling tracing for multiple 2G/3G NEs
(Radio Network Controllers (RNCs) or Base Station Controllers (BSCs)).
In the RCT system, the signaling tracing for an NE is implemented in the form of a signaling
tracing task. The traced objects include terminals, cells, and network interfaces.

1.2 Signaling Tracing Software Architecture


The RCT system uses the client/server architecture, which includes multiple clients and a
server.

l The clients are connected to the server. Users can customize signaling tracing tasks,
start signaling tracing tasks, and query signaling tracing results at the clients.
l The server is connected to an actual NE (RNC or BSC), obtains and forwards the
traced signaling messages. The server supports multi-client access.

After the RCT system is started on a client, it is connected to the RCT server through the
RCT client, and the server is connected to an NE, see Figure 1-1.

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Figure 1-1 Software System Architecture

1.3 Deployment
The RCT system uses the client/server architecture. According to the server position, there
are two server deployment modes:
l Independent server deployment
l Co-EMS server deployment (EMS is short for Network Element Management System)

In both modes, it is recommended to separately install the RCT software at a disk partition.

Independent Server Deployment


In the independent server deployment mode, the RCT server is deployed at the EMS side,
that is, at the network segment where EMS is located. The RCT server is separated from
the EMS server. The RCT server software is operating independently.
The RCT server software communicates with an NE (RNC or BSC) through the forwarding
module of the Operation & Maintenance Module (OMM). Figure 1-2 shows the deployment
mode.

Figure 1-2 RCT Server Software Installed Independently

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Co-EMS Server Deployment


In the co-EMS server deployment mode, the RCT server software is integrated into the
EMS server. With this deployment mode, RCT and EMS shares the same server, which
saves the hardware cost. To use this deployment mode, it is necessary to ensure that the
EMS server has sufficient processing capability. Figure 1-3 shows the deployment mode.

Figure 1-3 RCT Server Software Integrated into the EMS Server

1.4 Recommended Server Configurations


For the recommended server configurations in the independent server deployment mode,
refer to Table 1-1.

Table 1-1 Recommended Server Configurations in the Independent Server Deployment


Mode

Device Configuration

Recommended server SUN v4 SPARC Enterprise T5220

Central Processing Unit (CPU) 64 virtual CPUs

Physical memory 32 GB

1.5 Basic Concepts


Signaling tracing is implemented in the form of a task. To create a signaling tracing task,
users should specify the task name, task type, traced objects, and object parameters to
be traced.
Before using the RCT system, users should grasp the following basic knowledge:

NE States
In the RCT system, users should create an NE in accordance with the actual Internet
Protocol (IP) address and port number of the corresponding actual NE (RNC or BSC).
Users can trace the signaling of the NE only after the connection between the created NE
and the actual NE (RNC or BSC) is created.
An NE created in RCT can have four states: Off, On, Connecting, and Disconnecting.
Figure 1-4 shows the conversion relationship among the four states.

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Figure 1-4 NE State Conversion

l After an NE is created in the RCT system, the initial state of the created NE is Off.
l After the link between the created NE and the actual NE is established successfully,
the state of the created NE becomes On. If the link between the created NE and the
actual NE fails to be established, the state of the created NE remains Connecting.
l After the link between the created NE and the actual NE is broken manually, the state
of the created NE becomes Disconnecting, and then becomes Off.
l If the link between the created NE, which is in the On state, and the actual NE is
broken, the state of the created NE becomes Connecting. If the link between the two
is recovered, the state of the created NE becomes On.

Task States
A complete life cycle of a signaling tracing task is:

l Create the signaling tracing task


l Start the signaling tracing task

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l Stop the signaling tracing task


Figure 1-5 shows the conversion relationship among the task states.

Figure 1-5 Task State Conversion

l After a signaling tracing task is created, the initial state of the task is STOP.
l After the task is manually started, the task state becomes START. If the task fails to
be started, the task state remains STARTING.

à For an NE whose state is On, after its corresponding sub-tasks are started, the
states of such sub-tasks become START.

à For an NE whose state is Off, after its corresponding sub-tasks are started, the
system prompts that the NE is not connected.
à For an NE whose state is Connecting, after its corresponding sub-tasks are
started, the states of such sub-tasks become STARTING.

l After the task is manually stopped, the task state becomes STOP. If the task fails to
be stopped, the task state remains STOPPING.

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à For an NE whose state is On, after its corresponding sub-tasks are stopped, the
states of such sub-tasks become STOP.
à For an NE whose state is Connecting, after its corresponding sub-tasks are
stopped, the states of such sub-tasks become STOPPING.
l If the NE corresponding to a task in the START state is disconnected, the task state
becomes SYNC. The signaling tracing software performs synchronization with the
actual NEs every 30 minutes, and in such cases, the states of the corresponding
signaling tracing tasks become SYNC.
l After an NE link is recovered or the automatic synchronization is completed, the state
of corresponding tasks become START.
l Only the tasks in the START state can collect the signaling of the corresponding NEs.

Task Types
For the types of tasks traced in the RCT system, refer to Table 1-2.

Table 1-2 Task Types

Task Type Supported System Task Purpose

Universal Mobile
Telecommunication
System (UMTS), Time
Division-Synchronization Tracing the signaling related to User Equipment
UE
Code Division (TD-SCDMA), (UE) of UMTS, TD-SCDMA, and GSM
and Global System for
Mobile Communication
(GSM)

CELL UMTS, TD-SCDMA, GSM Tracing the signaling related to cells

Tracing the signaling between RNC and core


network, including Packet Switched (PS)
OFFICE-IU UMTS, TD-SCDMA
domain tracing and Circuit Switched (CS)
domain tracing

Tracing the signaling between RNC and an


OFFICE-IUB UMTS, TD-SCDMA Node B (Node B, including one or multiple
physical cell nodes)

Tracing the signaling between an RNC and its


OFFICE-IUR UMTS
neighbor RNCs

Tracing the common signaling of the Rnlc Iurg


OFFICE-IUR-G TD-SCDMA
interface

SM TD-SCDMA Tracing the signaling related to cell services

Tracing the signaling related to Multimedia


MBMS UMTS, TD-SCDMA Broadcast/Multicast Service (MBMS) with a
specified Session ID or in a cell that has MBMS

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Task Type Supported System Task Purpose

Tracing the signaling related to the Abis


ABIS GSM
Interface between BSC and BTS (Abis)

GB GSM Tracing the signaling related to the GB interface

A GSM Tracing the signaling related to the A-interface

Task Synchronization
A signaling tracing task can be synchronized with the actual NE (RNC or BSC) in the
following two ways:
l Timing synchronization

The RCT system sends task synchronization messages to NEs every 30 minutes, and
it automatically sets the state of the started signaling tracing tasks to SYNC, that is,
the state of being synchronized.

Note:
à During timing synchronization, users need not perform any operation on the
corresponding signaling tracing tasks.
à If a task exists on an NE but does not exist in the RCT system, the NE
automatically deletes the task.
à If a task does not exist on an NE but exists in the RCT system, the NE
automatically creates the task and starts the task in the RCT system, and the
task state becomes START.

l Non-timing synchronization
The RCT system automatically initiates task synchronization every time a link between
the RCT system and an NE is established. If a link between the RCT system and an
NE is broken, the states of the corresponding tasks being started are set to SYNC,
and the tasks will be synchronized when the link is reestablished.

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Chapter 2
Software Installation and
Startup
Table of Contents
RCT Installation Flow .................................................................................................2-1
Installing the RCT Server Software.............................................................................2-1
Installing the RCT Client Software ..............................................................................2-8
Starting the RCT Server Program.............................................................................2-11
Starting the RCT Client Program ..............................................................................2-13

2.1 RCT Installation Flow


The following describes the installation and configuration flow of the RCT system:
1. Prepare for the installation.
a. Install the Oracle 10g database.
b. Create a new instance for RCT in the Oracle 10g database. In this document, the
instance is named as RCT.
2. Configure and start the message forwarding module in the Operation & Maintenance
Module (OMM).

Note:
The OMM software version package contains the message forwarding module.

3. Install the RCT server software.


4. Install the RCT client software.
The following sections only describe how to install the RCT sever software and the RCT
client software.

2.2 Installing the RCT Server Software


This procedure describes how to install the RCT server software in the Solaris operating
system.

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Prerequisite
1. The Oracle 10g database is installed.
2. An independent disk space is reserved for the RCT server software on the server, and
the disk space is at least 60 GB. In the installation example given in this procedure,
the disk space path is /export/home/omc/rct.
3. A new instance named as RCT is created for RCT.
The instance is different from the instance used in the Element Management System
(EMS). It is recommended to install the database instance and the RCT server software
on the same disk. In the following example, the file saving path is /export/home/o
mc/rct.

Steps
1. Enter the RCT version package directory, and execute the following command to install
the RCT server software.
./setup.sh

2. Press Enter to use the default temporary installation file path, or enter the temporary
installation file path and press Enter. The ZTE RCT Setup - Select language window
is displayed.
3. Select English from the Language list, and click Next. The ZTE RCT Setup - License
agreement window is displayed.
4. Select I accept the license agreement, and click Next. The ZTE RCT Setup - Select
Installation Style window is displayed, see Figure 2-1.

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Figure 2-1 ZTE RCT Setup - Select Installation Style Window

5. In accordance with the description in the Tips about current installation style area,
select the installation mode. In this example, select Normal Installation and Server
program.
6. Click Next. The ZTE RCT Setup - Network Scale window is displayed. At present,
only Scale1 is available.
7. Click Next. The ZTE RCT Setup - Select Product window is displayed, see Figure
2-2.

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Figure 2-2 ZTE RCT Setup - Select Product Window

8. Select the product signaling tracing modules to be installed.


For detailed information about the modules, refer to Table 2-1.

Table 2-1 Signaling Tracing Modules

Module Description

UMTS RNC TRACE UMTS RNC V3 NE signaling tracing module, optional

COMMON Common function module on the signaling tracing server, mandatory

TD RNC TRACE TD-SCDMA RNC V3 NE signaling tracing module, optional

UROP BSC TRACE GSM BSC V4 NE signaling tracing module, optional

UROP RNC TRACE UMTS RNC V4 NE signaling tracing module, optional

UROP TDRNC TRACE TD-SCDMA RNC V4 NE signaling tracing module, optional

For example,
l if it is required to trace a GSM BSC V4 NE and a TD-SCDMA RNC V4 NE, select
COMMON, UROP BSC TRACE, and UROP TDRNC TRACE.
l if it is required to trace a GSM BSC V4 NE and a UMTS RNC V4 NE, select
COMMON, UROP BSC TRACE, and UROP RNC TRACE.
9. In the Program Area Path text box, enter the installation directory of the RCT server
software, for example, /datafile/u01/rct.

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Users can also click the Browse... button to select the installation directory.
By default, Data Area Path and Program Area Path are consistent. Users can also
specify a different installation directory.
10. Click Next. The ZTE RCT Setup - Database Connection Configuration window is
displayed, see Figure 2-3.

Figure 2-3 ZTE RCT Setup - Database Connection Configuration Window

11. Set the parameters.


For detailed information of the parameters in the ZTE RCT Setup - Database
Connection Configuration window, refer to Table 2-2.

Table 2-2 Parameters in the ZTE RCT Setup - Database Connection Configuration
Window

Parameter Value Description

Database Type Select Oracle from the list

Oracle Connection Type The value range is:


l sid
l servicename

Database IP or Hostname IP address or host name of the Oracle server

Database Port Use the default value 1521

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Parameter Value Description

Oracle SID or Service Name Set this parameter in accordance with Oracle
Connection Type:
l If Oracle Connection Type is set to sid, set
this parameter to the name of the newly created
database instance.
l If Oracle Connection Type is set to servicename,
set this parameter to the RCT server service
name, for example, RCT_IP address of the
database server.

Database Superuser Name The system user name of the Oracle database

Password The password of the system user of the Oracle database

12. Click Test Database Connection to verify that the database can be connected
successfully.
13. After the database connection is verified successfully, click Next. The ZTE RCT Setup
- Database Config window is displayed, see Figure 2-4.

Figure 2-4 ZTE RCT Setup - Database Config Window

Normally, there is no need to adjust the database file size.


14. Click Next. The ZTE RCT Setup - Host Information Config window is displayed, see
Figure 2-5.

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Figure 2-5 ZTE RCT Setup - Host Information Config Window

15. From the The master server address or hostname list, select the IP address of the
RCT server.
16. Click Next. The ZTE RCT Setup - System Information Detection window is
displayed, and the detection result Pass is displayed in the Detect Result column.

17. Click Next. The ZTE RCT Setup - Installation Information Confirm window is
displayed.
18. Confirm the installation information.

19. Click Install. The ZTE RCT Setup - Unzip and Copy Files window is displayed, and
the system starts decompressing and copying the files.
20. After the files are decompressed and copied, click Next. The Confirm dialog box is
displayed, asking whether to execute the SQL script.
21. Click Yes. The ZTE RCT Setup - Installation Database window is displayed, and the
system starts installing the database.

22. After the installation is completed, click Next. The ZTE RCT Setup - Parameter Set
window is displayed, see Figure 2-6.

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Figure 2-6 ZTE RCT Setup - Parameter Set Window

23. Set Main node IP to the IP address of the RCT server, and use default setting for other
parameters.
24. Click Save, and click Next. The Confirm dialog box is displayed, asking whether to
initialize all the clients.
25. Click Yes. The ZTE RCT Setup - System Initialization window is displayed, and the
system initialization is started.

26. After the initialization is completed, click Next. The ZTE RCT Setup - Installation
Finished window is displayed.
27. Click Finish. The RCT server software is installed successfully.

– End of Steps –

2.3 Installing the RCT Client Software


This procedure describes how to install the RCT client software.

Steps
1. Enter the RCT version package directory, and double-click the setup.bat file. The
Installation window is displayed.

2. Press Enter to use the default temporary installation file path. After the files are
decompressed, the ZTE RCT Setup - Select language window is displayed.

Users can also enter a temporary installation file path and press Enter.

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3. Select English from the Language list, and click Next. The ZTE RCT Setup - License
agreement window is displayed.
4. Select I accept the license agreement, and click Next. The ZTE RCT Setup - Select
Installation Style window is displayed, see Figure 2-7.

Figure 2-7 ZTE RCT Setup - Select Installation Style Window

5. Select the installation mode in accordance with the description in the Tips about
current installation style area. Here, Initial Installation and Client Program are
selected.
6. Click Next. The ZTE RCT Setup - Select Product window is displayed, see Figure
2-8.

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Figure 2-8 ZTE RCT Setup - Select Product Window

7. Select the product signaling tracing modules to be installed.

Note:
For descriptions of these modules, refer to 2.2 Installing the RCT Server Software.

In the Program Area Path text box, enter the installation directory of the RCT client
software. Users can also click the Browse... button to select the installation path.
By default, Data Area Path and Program Area Path are consistent. Users can also
specify a different installation directory.
8. Click Next. If the installation directory does not exist, the Confirm dialog box is
displayed, asking users whether to create the directory.
9. In the Confirm dialog box, click Yes. The ZTE RCT Setup - System Information
Detection window is displayed, and the detection result Pass is displayed in the
Detect Result column.

10. Click Next. The ZTE RCT Setup - Installation Information Confirm window is
displayed.

11. Confirm the installation information, and click Install. The ZTE RCT Setup - Unzip and
Copy Files window is displayed, and the system starts decompressing and copying
the files.

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12. After the files are decompressed and copied, click Next. The ZTE RCT Setup -
Parameter Set window is displayed, see Figure 2-9.

Figure 2-9 ZTE RCT Setup - Parameter Set Window

The default parameter setting is recommended, and users need not set any parameter
in this window.
13. Click Next. The Confirm dialog box is displayed, asking whether to initialize all the
clients.
14. Click Yes. The ZTE RCT Setup - System Initialization window is displayed, and the
system initialization is started.
15. After the initialization is completed, click Next. The ZTE RCT Setup - Installation
Finished window is displayed.
16. Click Finish. The RCT client software installation is completed.
– End of Steps –

2.4 Starting the RCT Server Program


This procedure describes how to start the RCT server program.

Steps
1. Enter the RCT server software installation directory, and execute the bash-3.00# no
hup ./console.sh & command. The NetNumen(TM) Unified Management System -
Console window is displayed, see Figure 2-10.

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Figure 2-10 NetNumen(TM) Unified Management System - Console Window

All the server processes must be started successfully. Figure 2-10 shows that the RCT
server is started successfully.
2. After all the processes are started successfully, execute the bash-3.00# ps -ef|grep data
file/u01/rct command to filter the processes under the RCT server program installation
path (for example, datafile/u01/rct/export/home/omc/rct), and verify that
the signaling tracing process is started successfully.
If the information of the following three process is returned, it indicates that the
signaling tracing process is started successfully.

root 15434 15377 0 10:50:09 ? 9:17 /export/home/omc/rct/jdk/jdk/solaris/bin/


sparcv9/zte_uep1 -Dcom.zte.ums.console.
root 15377 15370 0 10:50:05 ? 1:58 /export/home/omc/rct/jdk/jdk/solaris/bin/
zte_console1 -Xms20m -Xmx60m -Djava.lib
root 15435 15377 0 10:50:09 ? 9:31 /export/home/omc/rct/jdk/jdk/solaris/bin/
sparcv9/zte_rct1 -Dcom.zte.ums.console.

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Note:
Users can stop or start UEP Process and RCT Process respectively.
l To stop a process, select the process in the left console tree, and click the Stop
button on the right.
l To start a process, select the process in the left console tree, and click the Start
button on the right.

– End of Steps –

2.5 Starting the RCT Client Program


This procedure describes how to start the RCT client program.

Steps
1. Start the RCT client program. The Login - RCT Client window is displayed, see Figure
2-11.

Figure 2-11 Login - RCT Client Dialog Box

The RCT client program can be started by one of the following methods:
l Enter the RCT client installation directory, and double-click the \ums-client\c
lient.exe file.
l Select Start > All Programs > RCT Unified Management System > RCT Client.

l Double-click the icon on the desktop.


2. Enter User Name, Password, and Server Address.
Set Server Address to RCT server IP address:port number. The port number must
be 31100. For example, set Server Address to 10.62.100.145:31100.

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3. Click OK. The NetNumen Unified Management System - RCT Client window is
displayed, indicating that the client is started successfully.
– End of Steps –

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Chapter 3
Signaling Tracing Operations
Table of Contents
Overview ....................................................................................................................3-1
NE Management ........................................................................................................3-1
Subscriber Tracing .....................................................................................................3-6

3.1 Overview
After logging in to the RCT system through RCT Client, users can perform the following
two types of operations:
l NE management
NE management involves a series of basic operations, including adding an NE,
deleting an NE, modifying an NE, establishing a link, and disconnecting a link. It
helps the RCT system acquire the signaling information from an actual NE (Radio
Network Controller (RNC) or Base Station Controller (BSC)).
l Subscriber tracing

Subscriber tracing involves the operations of creating a signaling tracing task,


checking the signaling data acquired through a signaling tracing task, modifying a
signaling tracing task, and deleting a signaling tracing task.
Moreover, the RCT system also provides an offline tool that helps users directly open and
decode downloaded signaling data files without logging in to the RCT server through a
RCT client.

3.2 NE Management
3.2.1 NE Management Window
Opening the NE Management Window
In the NetNumen Unified Management System - RCT Client window, click the (NE
Management) toolbutton on the toolbar, or select Maintenance > NE Management. The
NE Management window is displayed, see Figure 3-1.

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Figure 3-1 NE Management Window

Note:

In the NE Management window, the operations are performed only for the NEs in the RCT
system, and the configurations of the actual NEs (RNC or BSC) will not be modified.

Toolbar of the NE Management Window


For detailed information of the toolbuttons on the toolbar of the NE Management window,
refer to Table 3-1.

Table 3-1 Toolbar of the NE Management Window

Button Description

Add an NE

Delete an NE

Modify an NE

Refresh the NE list

Establish the link with an actual NE

Disconnect the link with an actual NE

3.2.2 Adding an NE
This procedure describes how to add an NE in the RCT system.

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Users can add the information of an NE in accordance with the IP address and port
number of the corresponding actual NE (RNC or BSC). This operation only registers the
NE information in the software. It helps establish a link between the RCT system and the
corresponding actual NE.

Steps
1. In the NE Management window, use either of the following methods to open the Add
dialog box.
l On the toolbar, click .
l Right-click the blank area in the NE Management window, and select Add from
the shortcut menu.
The Add dialog box is displayed, see Figure 3-2.

Figure 3-2 Add Dialog Box

2. Add the NE information.


For detailed information of the parameters in the Add dialog box, refer to Table 3-2.

Table 3-2 Parameters in the Add Dialog Box

Parameter Description

Name The name of an NE must be unique. It is recommended to keep the


name of an NE the same with that of the corresponding actual NE
(RNC or BSC).

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Parameter Description

Type Users can select MUTI, TD, UMTS, or GSM from the Type list, and the
corresponding NE versions available are displayed.
If MUTI is selected, users must select two NE versions simultaneously;
otherwise, users can only select one NE version.

IP Address It is the IP address of the forwarding module of OMM.

Port It is the monitoring port of the forwarding module, and the default value
is 35059.

Remark Other remark information.

3. Click OK.

Note:
The added NE is in the Off state. Users must perform the link establishment operation
to make the status of the NE convert from Off to On. After that, the added NE is
connected to the corresponding actual NE, and the signaling information can be
acquired.
Users can delete or modify an NE that is in the Off state. When users delete or
modify an NE that is in the On or Connecting status, the system will prompt users
to disconnect the NE before deleting or modifying it.
The admin user can modify the version number of an NE, but can only modify the
NE's version number to another subversion number of the current version number.

– End of Steps –

3.2.3 Link Operations


Before using the RCT system, users must connect the system with the actual NEs (RNC
or BSC) first. The link operations related to the actual NEs involve establishing links and
disconnecting links.

3.2.3.1 Establishing a Link


This procedure describes how to establish a link between the RCT system and an actual
NE (RNC or BSC).

Context
After selecting an added NE in the RCT system, users can establish a physical link between
the selected NE and the corresponding actual NE (RNC or BSC), on which the signaling
information is transferred.

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Prerequisite
The NE information is added in the NE Management window.

Steps
1. In the NE Management window, select an NE to be connected to the corresponding
actual NE.
2. Use either of the following two methods to establish a link between the selected NE
and the corresponding actual NE (RNC or BSC).
l On the toolbar, click .
l Right-click the selected NE, and select connect from the shortcut menu.
If State of the selected NE is converted from Off to On, it indicates that the link is
established successfully.
If State of the selected NE remains Connecting, it indicates that the link fails to be
established.

Note:
If the link establishment fails, users can perform the following troubleshooting
operations:
l Verify that the forwarding module and the NE are started properly.
l Verify that the RCT system and the forwarding module are connected properly,
and verify that the forwarding module and the actual NEs are connected properly.
l Verify that the forwarding module is configured properly.

– End of Steps –

3.2.3.2 Disconnecting a Link


This procedure describes how to disconnect a link between the RCT system and an actual
NE (RNC or BSC).

Context
After a link is disconnected, the states of all the signaling tracing tasks related to the NE
automatically become STOP. After the link is recovered, the states of the corresponding
signaling tracing tasks will become START again.

Steps
1. In the NE Management window, select an NE to be disconnected from the
corresponding actual NE.
2. Use either of the following two methods to disconnect the link between the selected
NE and the corresponding actual NE (RNC or BSC).

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l On the toolbar, click .


l Right-click the selected NE, and select disconnect from the shortcut menu.
If State of the selected NE is converted from On to Disconnecting, and then converted
to Off, it indicates that the link is disconnected successfully.
If State of the selected NE remains Disconnecting, it indicates that the link fails to be
disconnected.
– End of Steps –

3.3 Subscriber Tracing


3.3.1 Subscriber Trace Window
Opening the Subscriber Trace Window
In the NetNumen Unified Management System - RCT Client window, click the
(Subscriber Trace) toolbutton on the toolbar, or select Maintenance > Subscriber
Trace. The Subscriber Trace window is displayed, see Figure 3-3.

Figure 3-3 Subscriber Trace Window

1. Subscriber Trace tree 3. Operation result area 5. Object task


2. Task list 4. Task properties area 6. Subtask

An object task is created in accordance with a specific task type. An object task can contain
multiple subtasks of multiple NEs, multiple versions, and multiple subtypes.

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In the task list, users can double-click an object task to display the subtasks contained in
the object task. A subtask is named as follows: object task name_subtask numbe
r_NE name_NE version
The state of a subtask can be START, STOP, STARTING, STOPPING, and SYNC.
If the states of all the subtasks of an object task are the same, the object task state is also
the same as that of its subtasks. For example, if the states of all the subtasks of an object
task are START, the object task state is also START.
If the states of the subtasks of an object task are not the same, the object task sate is
WARNING.
The Subscriber Trace tree in the left pane contains some functional nodes. Users can
double-click them to implement corresponding functions. For detailed information, refer to
Table 3-3.

Table 3-3 Subscriber Tree

Node Description

Create Task Create a subscriber tracing task

Open Data File Open a local signaling file

Open Multi Data Files Open multiple local signaling tracing files
simultaneously

Trace Task Management Switch to the task manager tab

Set Client Parameter Set the maximum number of records displayed in the
list-type signaling tracing window

Create Multi Ne Task Create a signaling tracing task for multiple NEs

Replay MTM Signaling File Replay the signaling data contained in a file

Import decode library Import the decoding library contained in a file to the
RCT client

If users right-click an object task or a subtask, a shortcut menu is displayed. For detailed
information of the shortcut menu, refer to Table 3-4.

Table 3-4 Shortcut Menu Items

Shortcut Menu Item Description

Start Task Users can select this menu item to start a selected task.
Users can also start a single subtask or all the subtasks of a
selected object task.

Stop Task Users can select this menu item to stop a started tracing task.
Users can also stop a single subtask or all the subtasks of a
selected object task.

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Shortcut Menu Item Description

Delete Task Users can select this menu item to delete a selected task.
Users can also delete a single subtask or all the subasks of a
selected object task (press Ctrl or Shift to select multiple tasks
and subtasks).

Update SubTask Info Users can select this menu item to modify the properties of a
selected subtask that is in the STOP state. After this menu item
is selected, users can modify the subtask properties in the task
properties area.
Only the subtasks that are in the STOP state can be modified.

Commit Update Task After the properties of a subtask are modified, users can select
this menu item to submit the modification.

Undo This Modify Users can select this menu item to cancel the modification of the
properties of a subtask.

Update Group Task Info After right-clicking an object task, if users select this menu
item from the shortcut menu, the Add SubTask dialog box is
displayed, and users can create a new subtask for the object task.

Monitor After right-clicking a subtask, if users select this menu item from
the shortcut menu, the system switches to the signaling tab, on
which the signaling data traced by the subtask is displayed.

Multi Monitor Users can select this menu item to display all the signaling
reported for multiple NEs in one window. It is applied for a single
user to trace multiple NEs, facilitating signaling observation and
analysis.

View Data Users can select this menu item to display the signaling file
names related to a selected subtask. Users can also view or
download the files.

Refresh The RCT system allows multiple clients to perform task


management simultaneously. If a client performs task
management, other clients can see the operation result only after
the server makes a response.
Users can select this menu item to synchronize the latest tasks'
states on the server to the local client.

Open All TaskNodes Users can select this menu item to expand all the object task
nodes, and all the subtasks are displayed.

Close All TaskNodes Users can select this menu item to collapse the object task nodes,
and only the object task list is displayed.

Find Task Users can select this menu item to find a task in accordance with
specified conditions such as the NE name or task name.

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Signaling Tab
On the signaling tab, users can view the traced signaling data, see Figure 3-4.

Figure 3-4 Signaling Tab

1. Traced data list 2. Decoding Results tab and 3. Flow source list box
Tree Decoding Results
tab

3.3.2 Task Operation Rights


In the RCT system, only the creator of a task and the admin user can modify, delete, start,
and stop the task, while other users can only query and monitor the task.
The user information is displayed in the User column on the task manager tab, see Figure
3-5.

Figure 3-5 User Information

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3.3.3 Creating a Task


This procedure describes how to create a signaling tracing task.
Before performing signaling tracing, users must create a signaling tracing task first.

Prerequisite
The NE to be traced is created and the NE link is established successfully.

Steps
1. In the Subscriber Trace window, double-click the Create Task node in the Subscriber
Trace tree. The Create Task dialog box is displayed, see Figure 3-6.

Figure 3-6 Create Task Dialog Box - Step 1

2. Set Task Name and Task Type.


For detailed information of the parameters in the Create Task dialog box, refer to Table
3-5.

Table 3-5 Parameters in the Create Task Dialog Box

Parameter Description

Task Name This parameter sets the name of an object task.


The name of an object task must be unique.

Task Type Users can select the task type from the Task Type list.

3. Click NEXT. The Create Task dialog box is updated, see Figure 3-7.

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Figure 3-7 Create Task Dialog Box - Step 2

4. In the NE List area, click an NE tab.


5. In the Ne Version area, click an NE version tab.
6. In the SubTask Type area, click a subtask type tab, and click add. The Create Task
dialog box is updated, see Figure 3-8.

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Figure 3-8 Create Task Dialog Box - Step 3

7. In the SubTask Type area, set the tracing items.


l If a task involves various versions of multiple NEs, users should set parameters
in the NE List area, Ne Version area, and SubTask Type area respectively.
l In the Value column, if an entered parameter value is invalid, the system will
prompt users the correct data format and value range.
IMSI sets the IMSI type of the UE to be traced, including IMSI, TMSI, and PTMSI.

ImsiID sets the IMSI ID of the UE to be traced. Users can enter multiple IMSI IDs,
separated by semicolon.
An IMSI ID can be a number between 0 and 9 (the length is 1-15 bits). A
TMSI/PTMSI is a 8-bit Binary-Coded Decimal (BCD).

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l If users select select all items on a tab, all tracing items on the tab will be selected.
If users cancel select all items on a tab, all tracing items on the tab will not be
selected.
8. Click FINISH. The signaling tracing task is created and displayed in the task list.

Note:
After a task is created, the default task state is STOP. Users must start the task before
performing relevant signaling tracing operation.
Users can modify the properties of a task whose state is STOP.

– End of Steps –

3.3.4 Monitoring a Task


This procedure describes how to monitor a signaling tracing task.
Users can monitor a started signaling tracing task and view the traced signaling data of
each subtask.

Steps
1. In the Subscriber Trace window, right-click a subtask to be monitored in the task
list, and select Monitor from the shortcut menu. The corresponding signaling tracing
window will be displayed in accordance with the selected subtask type.
l Figure 3-9 shows the list-type signaling tracing window.

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Figure 3-9 List-Type Signaling Tracing Window

The traced signaling information is displayed on the Data tab, while logs, KPIs,
delays and statistic data related to the signalings are displayed on other tab.
The abnormal signalings will be highlighted in the window.
The list-type signaling tracing window provides some toolbuttons on the toolbar.
For detailed information of the toolbuttons, refer to Table 3-6.

Table 3-6 Toolbar in the List-Type Signaling Tracing Window

Toolbutton Description

Save all Users can click this toolbutton to save all the displayed
signaling data to a specified local file. The saved file format
can be XLS, XML, TXT, or CSV.

Save selected Users can click this toolbutton to save the selected signaling
data to a specified local file. The saved file format can be
XLS, XML, TXT, or CSV.

Search On the signaling tab, users can click this toolbutton to


search the signaling messages that satisfy the set search
condition.

Filter Users can click this toobutton to filter signaling according to


the set filtering condition, and the filtered result is displayed
in a new window.

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Toolbutton Description

Start monitoring Users can click this toolbutton to display the obtained latest
signaling data in real time on the signaling tab.

Stop monitoring Users can click this toolbutton to stop displaying the obtained
latest signaling data in real time on the signaling tab.

Pause refreshing After users click this toolbutton, the latest traced signaling
data will not be displayed on the signaling tab, and only the
previously reported signaling data is displayed.

Recover refreshing After users click this toolbutton, the latest traced signaling
data will continue to be displayed on the signaling tab.

Display in full screen Users can click this toolbutton to display the signaling data
on the signaling tab in full screen.

Exit display in full Users can click this toolbutton to exit the full-screen display
screen mode.

Flow source Users can click this toolbutton to open the Flow source list,
in which the traced signaling data is displayed in the form of
flow source.
Users can also double-click a signaling to open the Flow
source list.

Detailed decoding Users can click this toolbutton to open the Decoding
Results tab and the Tree Decoding Results tab, on which
the detailed decoding information traced is displayed in the
form of detailed information or in the form of a tree.
Users can also double-click a signaling to display the
detailed decoding information of the signaling.

Delete all Users can click this toolbutton to delete all the signaling data
on the signaling tab.

Pausing scrolling Users can click this toolbutton to make the scrolling display
of the signaling data on the signaling tab pause.

Recover scrolling Users can click this toolbutton to recover the scrolling display
of the signaling data on the signaling tab.

l Figure 3-10 shows the curve-type signaling tracing window.

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Figure 3-10 Curve-Type Signaling Tracing Window

In the upper part of the curve-type signaling tracing window, the traced indexes
are displayed in real time in the form of a curve. In the lower part of the window,
the detailed index information is displayed. In the curve-type signaling tracing
window, users can only view the traced signaling data and cannot perform any
operation on the data.
l Figure 3-11 shows the diagram-type signaling tracing window.

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Figure 3-11 Diagram-Type Signaling Tracing Window

In the diagram-type signaling tracing window, users can only view the traced
signaling data and cannot perform any operation on the data.
– End of Steps –

3.3.5 Performing a Joint-Monitoring Task


This procedure describes how to perform a joint-monitoring task, which is used for a single
user to trace multiple NEs.
A joint-monitoring task displays all the traced signalings of multiple NEs reported by
signaling tracing subtasks in one window, facilitating signaling observation and analysis.

Steps
1. Right-click the task list on the task manager tab, and select Multi Monitor from the
shortcut menu. The joint monitoring dialog box is displayed, see Figure 3-12.

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Figure 3-12 Joint Monitoring Dialog Box

2. In the Choose Version area, select the NE version, and set TaskType. The
corresponding subtasks are displayed, see Figure 3-13.

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Figure 3-13 Displaying Subtasks

3. Select one or multiple subtasks to be monitored, and click OK. The system returns
to the signaling tab, displaying the signalings of the selected subtask(s), see Figure
3-14.

Figure 3-14 Traced Signalings

– End of Steps –

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3.3.6 Viewing Data


This procedure describes how to view the data of a signaling tracing subtask.
After selecting a subtask, users can view the related signaling tracing files on the server
and download the files to the local client. The file format is CSV or ZIP.

Context
The RCT system automatically generates a signaling tracing file (CSV format) on the server
for each subtask. When the number of signaling records saved in a CSV file reaches 10000,
the RCT system will compress it into a ZIP file and generates another new CSV file for the
subtask to continue saving the signaling records.
A CSV signaling tracing file is named as follows: object task name_subtask numb
er_NE name_NE version-Dfile generation time.csv. The file generation time
format is YYMMDDHHMMSS. For example, a signaling tracing file automatically generated
on the server is named as TASK_1_umts-UMTSV4_4.11.20-D120223110643.csv.
A ZIP signaling tracing file is named as follows: subtask name-Dfile generation time.zip.

Prerequisite
The signaling tracing files of the selected subtask have been generated on the server.

Steps
1. In the task list on the task manager tab, right-click the subtask to be viewed, and
select View Data from the shortcut menu. The View Data dialog box is displayed, see
Figure 3-15.

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Figure 3-15 View Data Dialog Box

2. Select a data file, and click the Show button. The monitoring window is displayed,
showing the detailed signaling data of the selected subtask.

Note:
In addition to viewing the data of a signaling tracing subtask, users can also perform
the following operations in the View Data dialog box:

l Click the Download button. The selected data file is saved to the local client.
l Click the Download All button. All the data files related to the subtask are saved
to the local client.
l Click the Delete button. The selected data file is deleted from the RCT server.
l Click the Delete All button. All the signaling tracing files displayed in the View
Data dialog box are deleted from the RCT server.

– End of Steps –

3.3.7 Opening a Historical Data File


This procedure describes how to open a historical signaling tracing file.

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Context
Before opening a historical signaling tracing file, it must be downloaded to the local client
first. The file download procedure is described as follows: In the View Data dialog box,
select a signaling tracing file, and click the Download button.

Prerequisite
The signaling tracing files (CSV format or ZIP format) are downloaded to the local client.

Steps
1. In the Subscriber Trace window, double-click the Open Data File node in the
Subscriber Trace tree. The Open dialog box is displayed.
2. Enter the path and name of the signaling tracing file to be opened, and click the Open
button. The system switches to the signaling tab, on which the signaling tracing data
contained in the file is displayed.
– End of Steps –

3.3.8 Viewing Multiple Historical Data Files


This procedure describes how to view multiple signaling tracing files that are downloaded
to the local client simultaneously.

Steps
1. In the Subscriber Trace window, double-click the Open Multi Data Files node in the
left Subscriber Trace tree. The Choose Version dialog box is displayed, see Figure
3-16.

Figure 3-16 Choose Version Dialog Box

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2. Select the NE version in the Choose Version area, set Task Type, and click OK. The
Open dialog box is displayed.

Note:
The NE types, NE versions, and task types in the files to be viewed must be the same
as those set in the Choose Version dialog box; otherwise, the files will fail to be
opened.

3. Enter the path and name of the files to be opened, and click the Open button. The
system switches to the signaling tab, on which the signaling tracing data contained
in the files is displayed.
– End of Steps –

3.3.9 Setting Client Parameters


This procedure describes how to set the maximum number of signaling records displayed
in the list-type signaling tracing window.

Steps
1. In the Subscriber Trace window, double-click the Set Client Parameter node in the
Subscriber Trace tree. The Local Setting dialog box is displayed, see Figure 3-17.

Figure 3-17 Local Setting Dialog Box

2. Set Data Table Capability, and click Ok. The signaling tab can display at most the
set maximum number of signaling records.

– End of Steps –

3.3.10 Creating a Signaling Tracing Task for Multiple NEs


This procedure describes how to create a signaling tracing task for multiple User
Equipment (UE, identified by International Mobile Subscriber Identity (IMSI) ID) and NEs.
A signaling tracing task contains multiple subtasks, tracing signalings of the multiple UEs
and NEs.

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Steps
1. In the Subscriber Trace window, double-click the Create Multi Ne Task node in the
left Subscriber Trace tree. The Create Multi Ne Task dialog box is displayed.
2. Set Task Name, select an NE version in the Choose Version area. The corresponding
NEs are displayed, see Figure 3-18.

Figure 3-18 Create Multi Ne Task Dialog Box - Step 1

3. Select one or multiple NEs, and click NEXT. The Create Multi Ne Task dialog box is
updated, see Figure 3-19.

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Figure 3-19 Create Multi Ne Task Dialog Box - Step 2

4. Select the tracing items, and click FINISH. The signaling tracing task is created and
displayed in the task list on the task manager tab.

In the Value column, if an entered parameter value is invalid, the system will prompt
users the correct data format and value range.
IMSI sets the IMSI type of the UE to be traced, including IMSI, TMSI, and PTMSI.
ImsiID sets the IMSI ID of the UE to be traced. Users can enter multiple IMSI IDs,
separated by semicolon.
An IMSI ID can be a number between 0 and 9 (the length is 1-15 bits). A TMSI/PTMSI
is a 8-bit BCD.

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Note:
After a task is created, the default task state is STOP. Users must start the task before
performing relevant signaling tracing operation.
Users can modify the properties of a task whose state is STOP.

– End of Steps –

3.3.11 Replaying an MTM Signaling File


This procedure describes how to replay the curve-type and diagram-type data contained
in a Measurement Trace Management (MTM) file. The file format is CSV or ZIP.

Prerequisite
The signaling tracing file (CSV format or ZIP format) is downloaded to the RCT client.

Context
The file download procedure is described as follows: In the View Data dialog box, select
a signaling tracing file, and click the Download button.

Steps
1. In the Subscriber Trace window, double-click the Replay MTM Signaling File node
in the Subscriber Trace tree. The Open dialog box is displayed.
2. Select a signaling tracing file that contains curve-type and diagram-type data, and click
Open. The system switches to the signaling tab, on which the signaling tracing data
contained in the file is displayed, see Figure 3-20.

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Chapter 3 Signaling Tracing Operations

Figure 3-20 Replaying an MTM Signaling File

If the selected file does not contain curve-type data or diagram-type data, it cannot be
replayed, and the Message dialog box is displayed, showing the error information.
– End of Steps –

3.3.12 Importing a Decoding Library


This procedure describes how to import a decoding library into the RCT client.
Decoding library files are used for decoding signalings. Only the admin user has the right
of importing the decoding library.

Steps
1. In the Subscriber Trace window, double-click the Import decode library node in the
left Subscriber Trace tree. The Choose Version dialog box is displayed, see Figure
3-21.

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Figure 3-21 Choose Version Dialog Box

2. Select an NE version, and click OK. The Please Select DecodeLib Directory dialog
box is displayed.
3. Select the directory where the decoding library file is located, and click Upload. The
selected file is uploaded to the RCT client.

Note:
Users must restart the RCT client to make the decoding library become valid.

– End of Steps –

3.3.13 Finding a Task


This procedure describes how to find a task in the task list.

Steps
1. On the task manager tab, right-click the task list or press Ctrl+F, and select Find Task
from the shortcut menu. The Search Task dialog box is displayed, see Figure 3-22.

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Chapter 3 Signaling Tracing Operations

Figure 3-22 Search Task Dialog Box

For detailed information of the parameters in the Search Task dialog box, refer to
Table 3-7.

Table 3-7 Parameters in the Search Task Dialog Box

Parameter Description

Ne Name Users can select the name of the task to be found from the Ne
Name list.
This parameter is optional.

Search Type This parameter is mandatory.


The value range includes Task Name, cellId, and Imsi.

Search Value This parameter sets the keyword for finding a task. It works
with Search Type. The system will find all tasks satisfying the
condition that Search Type contains the keyword.
This parameter is optional.

2. Set the parameters, and click Search All. The search result is displayed, see Figure
3-23.

Figure 3-23 Search Result

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3. Click Next. The searched tasks are highlighted sequentially in the task list on the task
manager tab.
– End of Steps –

3.3.14 MML Commands Related to Signaling Tracing Tasks


In the RCT system, users can query, start, and stop signaling tasks through Man Machine
Language (MML) commands at the MML terminal.
Only the creator of a task and the admin user can start and stop the task through MML
commands.

Opening the MML Terminal


In the RCT client system, select Configuration > MML Terminal > Open MML Terminal.
The MML Terminal window is displayed. Expand the RCT TASK MANAGE node, see
Figure 3-24.

Figure 3-24 MML Terminal Window

There are three nodes under RCT TASK MANAGE:


QUERYALLTASK(QUERYALLTASK), STARTTASK(STARTTASK), and
STOPTASK(STOPTASK).

Querying all Tasks


Click QUERYALLTASK(QUERYALLTASK) under RCT TASK MANAGE, and click on
the Command Processing tab. The queried RCT task information is displayed on the
Command Table Result sub-tab, see Figure 3-25.

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Figure 3-25 Command Result Sub-tab

Starting an RCT Task


Click STARTTASK(STARTTASK) under RCT TASK MANAGE, enter the RCT task name
in the TaskName text box, and click . The task is started, and the execution result is
displayed on the Command Result tab.

Stopping an RCT Task


Click STOPTASK(STOPTASK) under RCT TASK MANAGE, enter the RCT task name
in the TaskName text box, and click . The task is stopped, and the execution result is
displayed on the Command Result tab.

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Chapter 4
RCT Offline Tool
Through the RCT offline tool, users can directly open and decode a downloaded signaling
tracing file without logging to the RCT server from a RCT client.
The decoding library files of the RCT offline tool are located under the ums-client\too
ls\rct-offline\procs\lib directory on the RCT client. Before using the RCT offline
tool, users must copy the decoding library files of various NE versions under the directory.

Opening the RCT Offline Tool Window


1. Under ums-client\tools\rct-offline of the RCT client installation directory,
double-click run.bat. The language select dialog box is displayed.
2. Select English, and click OK. The RCT Offline Tool window is displayed, see Figure
4-1.

Figure 4-1 RCT Offline Tool Window

Users can open a single signaling tracing file or multiple signaling tracing files in the RCT
Offline Tool window.

Opening a Single Signaling Tracing File


1. In the RCT Offline Tool window, select File > Open. The Open dialog box is
displayed.

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2. Select a file, and click Open. The signaling data contained in the file is displayed, see
Figure 4-2.

Figure 4-2 Displaying Signaling Data

Users can right-click a signaling data, and select menu items from the shortcut menu,
such as Save Selected, Search, Filter, Flow Source, and Detailed Decoding, to
perform corresponding operations.

Opening Multiple Single Signaling Tracing Files


1. In the RCT Offline Tool window, select File > Files Import. The Choose Version
And Task Type dialog box is displayed, see Figure 4-3.

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Chapter 4 RCT Offline Tool

Figure 4-3 Choose Version And Task Type Dialog Box

Note:
The NE types, NE versions, and task types in the files to be viewed must be the same
as those set in the Choose Version And Task Type dialog box; otherwise, the files
will fail to be opened.

2. Select the NE version in the Choose Version area, set Task Type, and click OK. The
Open dialog box is displayed.
3. Select multiple files, and click Open. The signaling data contained in the files is
displayed.

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Chapter 5
Common Problems and
Troubleshooting
Table of Contents
The State of a Task Is Always STARTING ..................................................................5-1
RCT Server Startup Failure ........................................................................................5-1

5.1 The State of a Task Is Always STARTING


Symptom
In the Task List window, Task State of a task is always STARTING.

Analysis
Because Task State of the task is always STARTING, it indicates that the task is not started
successfully.
If the link between the RCT system and an actual NE (RNC or BSC) is abnormal, the
corresponding signaling tracing task will not be started successfully.

Troubleshooting
Resolve the link fault between the RCT system and the actual NE (RNC or BSC) first, and
stop the task. After Task State of the task becomes STOP, restart the task.

5.2 RCT Server Startup Failure


Symptom
The RCT server fails to start properly.

Analysis
Usually, the RCT server startup failure is due to the following two causes:

l The main process cannot be started or the main process starts successfully but all
operations are unavailable.
l The File Transfer Protocol (FTP) process cannot be started.

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Troubleshooting
l In the case that the main process cannot be started or the main process starts
successfully but all operations are unavailable, perform the following troubleshooting
operations:
1. Check the detailed information of the main process to verify that the database can
be connected, see Figure 5-1.

Figure 5-1 Detailed Information of Running Processes

2. Log in to the system as the Oracle user and execute the following command to
verify that the database monitoring process is started properly.
lsnrctl status

à If the command result contains a character string Service "RCT" has


... instance(s), it indicates that the RCT database listener is started
properly. Skip step 3 and go to step 5.

à If the command result does not contain a character string Service "RCT"
has ... instance(s), it indicates that the RCT database listener is not
started properly. Go to step 3.
3. Execute the following commands to start the RCT database listener:
lsnrctl stop
lsnrctl start
4. Verify that the database listener is started properly.
à If the database listener is operating properly, go to step 5.

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Chapter 5 Common Problems and Troubleshooting

à If the database listener is not operating properly, it indicates that the RCT
database listener configuration is incorrect. Modify the configuration, and go
to step 5.
5. Execute the following command to connect the RCT database instance.
sqlplus system/oracle@rct

à If the SQL> prompt is displayed, it indicates that the database instance


is connected successfully and the RCT database is started properly. The
problem is resolved.
à If the database instance cannot be connected successfully, it indicates that
the RCT database instance cannot be started properly. Go to step 6.
6. Execute the following commands to restart the RCT database instance:
bash-3.00$ export ORACLE_SID=RCT
bash-3.00$ sqlplus /nolog
SQL> conn sys/oracle as sysdba
SQL> shutdown immediate
SQL> startup
7. Execute the following command to connect the RCT database instance.
sqlplus system/oracle@rct

à If the database instance is connected successfully, the problem is resolved.


à If the database instance cannot be connected, it indicates that the RCT
database instance is not installed properly. Modify the configuration of the
RCT database instance, and go to step 6.
l In the case that the FTP process cannot be started, verify that the RCT server IP
address is consistent with that configured in the processes on the RCT server. Figure
5-2 shows the detailed IP address information displayed at the RCT server console.

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Figure 5-2 RCT Server IP Address

If the IP address displayed in Figure 5-2 is different from the RCT server IP address,
modify the RCT server IP address to make the two addresses the same. The problem
is resolved.

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Figures
Figure 1-1 Software System Architecture .................................................................. 1-2
Figure 1-2 RCT Server Software Installed Independently.......................................... 1-2
Figure 1-3 RCT Server Software Integrated into the EMS Server.............................. 1-3
Figure 1-4 NE State Conversion ............................................................................... 1-4
Figure 1-5 Task State Conversion ............................................................................. 1-5
Figure 2-1 ZTE RCT Setup - Select Installation Style Window .................................. 2-3
Figure 2-2 ZTE RCT Setup - Select Product Window ................................................ 2-4
Figure 2-3 ZTE RCT Setup - Database Connection Configuration Window ............... 2-5
Figure 2-4 ZTE RCT Setup - Database Config Window............................................. 2-6
Figure 2-5 ZTE RCT Setup - Host Information Config Window .................................. 2-7
Figure 2-6 ZTE RCT Setup - Parameter Set Window ................................................ 2-8
Figure 2-7 ZTE RCT Setup - Select Installation Style Window .................................. 2-9
Figure 2-8 ZTE RCT Setup - Select Product Window .............................................. 2-10
Figure 2-9 ZTE RCT Setup - Parameter Set Window .............................................. 2-11
Figure 2-10 NetNumen(TM) Unified Management System - Console
Window................................................................................................. 2-12
Figure 2-11 Login - RCT Client Dialog Box.............................................................. 2-13
Figure 3-1 NE Management Window ........................................................................ 3-2
Figure 3-2 Add Dialog Box ........................................................................................ 3-3
Figure 3-3 Subscriber Trace Window ........................................................................ 3-6
Figure 3-4 Signaling Tab ........................................................................................... 3-9
Figure 3-5 User Information ...................................................................................... 3-9
Figure 3-6 Create Task Dialog Box - Step 1 ............................................................ 3-10
Figure 3-7 Create Task Dialog Box - Step 2 ............................................................ 3-11
Figure 3-8 Create Task Dialog Box - Step 3 ............................................................ 3-12
Figure 3-9 List-Type Signaling Tracing Window....................................................... 3-14
Figure 3-10 Curve-Type Signaling Tracing Window................................................. 3-16
Figure 3-11 Diagram-Type Signaling Tracing Window ............................................. 3-17
Figure 3-12 Joint Monitoring Dialog Box.................................................................. 3-18
Figure 3-13 Displaying Subtasks............................................................................. 3-19
Figure 3-14 Traced Signalings ................................................................................ 3-19
Figure 3-15 View Data Dialog Box .......................................................................... 3-21

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ZXUR 9000 GSM Calling Tracing Operation Guide

Figure 3-16 Choose Version Dialog Box ................................................................. 3-22


Figure 3-17 Local Setting Dialog Box ...................................................................... 3-23
Figure 3-18 Create Multi Ne Task Dialog Box - Step 1 ............................................ 3-24
Figure 3-19 Create Multi Ne Task Dialog Box - Step 2 ............................................ 3-25
Figure 3-20 Replaying an MTM Signaling File......................................................... 3-27
Figure 3-21 Choose Version Dialog Box ................................................................. 3-28
Figure 3-22 Search Task Dialog Box ....................................................................... 3-29
Figure 3-23 Search Result ...................................................................................... 3-29
Figure 3-24 MML Terminal Window......................................................................... 3-30
Figure 3-25 Command Result Sub-tab.................................................................... 3-31
Figure 4-1 RCT Offline Tool Window ......................................................................... 4-1
Figure 4-2 Displaying Signaling Data ........................................................................ 4-2
Figure 4-3 Choose Version And Task Type Dialog Box.............................................. 4-3
Figure 5-1 Detailed Information of Running Processes.............................................. 5-2
Figure 5-2 RCT Server IP Address ........................................................................... 5-4

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Glossary
Abis
- Abis Interface between BSC and BTS
BCD
- Binary-Coded Decimal
BSC
- Base Station Controller
CPU
- Central Processing Unit
CS
- Circuit Switched
EMS
- Element Management System
FTP
- File Transfer Protocol
GSM
- Global System for Mobile Communications

IMSI
- International Mobile Subscriber Identity

IP
- Internet Protocol
MBMS
- Multimedia Broadcast/Multicast Service
MML
- Man Machine Language
MOSS
- Mobile Operation Support System
NE
- Network Element
Node B
- Node B

OMM
- Operation & Maintenance Module
PS
- Packet Switched

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ZXUR 9000 GSM Calling Tracing Operation Guide

RCT
- RNC Call Trace
RNC
- Radio Network Controller
TD-SCDMA
- Time Division-Synchronization Code Division Multiple Access
UE
- User Equipment
UMTS
- Universal Mobile Telecommunication System

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