be responsible for the management and control of Active Directory, user

permissions and providing system administration for key business applications.

CT Manager
Job Objective: To develop, Deploy and Support ICT infrastructure.
Duties and Responsibilities:
 Plan to minimize the risk of data loss, breach of privacy and confidentiality for
the University;
 Manage the expectations and schedules for ICT resolution activities;

 Excellent analytical skills;

 Excellent report writing skills;
 Demonstrate supervisory skills;
 Exceptional communication and interpersonal skills;

To effectively manage staff including recruitment, mentoring, training, objective

setting and performance assessment.

IT Supervisor – ICT Service and Maintenance Supports

Company NameUnited Mercury Groups Co., Ltd
Dates EmployedNov 2017 – Present
Employment Duration1 yr 3 mos
LocationPhnom Penh, Cambodia




- Administration, configuration, management and maintenance of Windows, web,

 Proxy, FTP, file-, printer-, mail- and other.

- Troubleshoot network communications and network performance issues

- Manage all risk to protected data.

- Design and implement system security and data assurance
- Audits all user permission relate with their working

- Answering technical queries and assisting users.

- Verifying the integrity and availability of all hardware

- Server resources, systems and key processes, reviewing system and application
logs
- Verifying completion of scheduled jobs such as backups
- Maintain system efficiency and performance

- Provides support for network connectivity or related network issues for the user
community

- Monitor and coordinate on every activities of the team, identify challenge and
provide definitive strategy to solve those challenges

- Network Installation: plans and monitors the installation of network

- Process employee’s requests for IT equipment complying with IT policies and

company policies

- Manage the network system in Company

- Install and configure computer hardware, software, systems, printers, scanners

etc.
- Investigate & resolve application problem in a timely & effective manner
- Disaster recovery Data mark database from the scratch.

- Planning Database backup and recovery strategy

- Planning the detail implementation scheduling and workflow

- Update progress report to top management.

-
-
-
-
-
-
-
-

- Manage, control and troubleshoot LAN and WIFI connection in the

enterprise

-
- Manage information technology and computer systems.
-
-
-
- Plan, organize, direct control and evaluate the operations of IT
systems.

-
-
-