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Euromonitor International
November 2017
CONSUMER LIFESTYLES IN SINGAPORE Passport I
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CONSUMER LIFESTYLES IN SINGAPORE Passport II
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CONSUMER LIFESTYLES IN SINGAPORE Passport 1
CONSUMER LIFESTYLES IN
SINGAPORE
LIFESTYLES IN SINGAPORE
Chart 1 Consumer Lifestyles in 2017
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household debt is increasing,” all factors that make consumers reluctant to spend and/or
borrow. Regardless, according to recent surveys, an increasing number of consumers are
becoming more optimistic about their financial futures as the economy shows sign of recovery,
however patchy. In particular, some observers expect that as pessimism fades many consumers
will unleash their pent-up demand for big-ticket items.
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food, much more so in the past few years. There is also a more diverse range of customers
now...A majority of our customers used to be expats, but now half of them are local”. Health-
conscious diners have also benefited from the government’s recently launched Healthier Dining
Programme, aimed at residents who choose to dine out. According to the Health Promotion
Board, as of end of March 2017 the number of healthier meals sold at restaurants and other
food service outlets had increased to 26 million, up from 7.5 million in 2014. In 2017 the
programme was extended to include hawker centres and coffee shops to meet consumer
demand.
Singaporeans are also getting fitter. A recent survey from Sport Singapore revealed that 38%
of respondents said they participate in physical activities at least three times per week, up from
16% in 2001. The survey also revealed that walking for exercise was consumers’ favourite
physical activity, followed by jogging/running, swimming, and playing badminton. The growing
number of those participating in fitness activities has led to greater demand for a wide range of
sports-related products and services, ranging from athletic shoes and clothing to gym
memberships.
CONSUMER SEGMENTATION
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Most mothers returning to work after giving birth do not breastfeed their babies for the
recommended period and, in turn, they rely on milk formula to feed their infants. But parents
have had to face increasingly higher costs for milk formula in recent years, in large part due to
producers primarily promoting more expensive premium products. According to a 2017 article
on website straitstimes.com, “The average price of a 900g tin of infant milk powder has
soared 120% over the last decade to SGD56.06, making it among the highest in the world.
Pleas from frustrated parents have led to government pressure and, as a result, supermarkets
have committed to making cheaper options available.
In past years families with working mothers found it difficult to secure acceptable childcare for
their babies and infants, but according to recent data from the Early Childhood Development
Agency (ECDA) that is changing, with the considerable number of recently built childcare
centres meaning that there are now places for one in two children, up from one in three only
three years ago. A recent report from website channelnewsasia.com noted that while most
parents still prefer childcare centres near to their homes, a growing number prefer childcare
centres to be located in workplaces, and that now one-third of centres are located in
commercial premises.
Kids (3-8)
Most Kids aged five to six years-old attend kindergartens. A portion of the fees required from
parents are covered by the government’s Child Development Account. Fees vary from
institution to institution, with monthly fees at popular PCF (PAP Community Foundation)
kindergartens ranging from SGD74.90 to SGD350. Parents generally can expect to be asked
to cover other costs, as well. According to website babyment.com, additional costs at PCF
kindergartens include registration fees, fees for uniforms physical education attire, books,
workbooks and other study materials and a miscellaneous fee to cover stationery used in
lessons and other items.
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Kids in tech-savvy Singapore are ardent users of the internet and digital devices. A 2015
study by the Media Development Authority (MDA) reported on website channelnewsasia.com
revealed that 80% of children aged up to 14 years-old had used the internet in the year prior
to the survey, and that they started going online at 6.1 years-old. The report also noted “65%
of children surveyed used social media in 2015...Smartphones were used by 86.1% of
children to access the internet, while 78.3% of respondents used tablets”.
A recent survey by Nanyang Technological University and the National University Hospital
revealed that four of ten primary school students aged six to nine years-old were sleep-
deprived and that a primary reason for this was how students use digital devices before
bedtime. According to a report on todayonline.com, “The most popular activity for them an
hour before bedtime was watching television (74.6%), followed by the use of smartphones
(58%), and the use of computers (30%)”. As a result, “Almost half the children (45%) fell
asleep while travelling while six of 10 were found to be overactive during the day”.
Tweens (9-12)
Tweens spend a great deal of their time in school preparing for the national Primary School
Leaving Examination (PSLE) which is taken at the end of their Primary 6 year. The test is
important as it determines students’ acceptance to secondary school, and preparing for it
produces high levels of stress for both students and their parents. A recent survey by The
Straits Times newspaper revealed that eight out of families send their primary school students
to private tuition, with the median cost reaching SGD205 per week. Students spend an
average of three hours a week in classes held after regular school hours.
A recent study by the think-tank DQ Institute and Nanyang Technological University on
Tweens digital habits and reported on news website straitstimes.com revealed that “the digital
world is now the children's playground”. According to results of the survey, “Twelve-year-olds
here spend almost 46 hours a week—or over 6½ hours daily—glued to a screen. Even nine-
year-olds are spending over 24 hours a week, or about 3½ hours daily, doing the same”. The
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survey also revealed that more than one-half of nine-year-olds own a mobile device and that
the rate increases to 70% for 12-year-olds. Tweens’ most common online activities included
using search engines, listening to music, watching videos and playing video games. In
addition, 55% of nine-year-olds and 77% of 12-year-olds are active on social media and chat
apps.
Concerns about students’ increasingly sedentary lifestyles and unhealthy weight gain have
recently prompted schools to begin to promote more physical activities. According to a report
on website gov.sg, “Schools are unlocking their athletic equipment cupboards and facilities
during recess and after school, to encourage young people to pick up a ball or a racquet and
play for fun”. The report described 11-year-old Primary 5 student Lance Liu, who “spends no
more than five minutes of his precious 30-minute recess time to eat, so he has the rest of it for
a game of badminton with his friends. ‘It helps us de-stress and we can focus better in class,’
he said”. The report added “Getting children to be more active has benefits, as obesity rates
among schoolchildren have risen in recent years, from 10% in 2000 to 12% in 2014”.
Teens (13-17)
Most Teens attend secondary school and, depending on their results in the national Primary
School Leaving Examination (PSLE), they are assigned to specific educational tracks, i.e.,
Express, Normal (Academic) or Normal (Technical). In large part, their secondary school
studies are meant to prepare them for the national GCE ‘O’ Level examinations or ‘N’ Level
examinations for technical students, which they typically take when they are 16 years-old and
which assess their viability for further education. According to a recent survey by the OECD,
busy 15-year-olds spend nearly 10 hours a week on homework, compared to the global
average of five hours per week. In addition, according to a report on website qz.com, 60% of
high school students attend private, after-school tuition classes, noting “Tuition centers and
coaching colleges range from more affordable neighborhood- and community-based centers
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to large national “branded” coaching colleges with outlets in major shopping malls across the
island. The quality of tuition received is very much linked to how much one can afford to pay.
With the focus of most Teens on academic matters, most have precious little time to pursue
extracurricular activities. Regardless, according to recent government survey data, 73% of
those aged 15 to 19 years-old said they regularly participate in sports activities, with their
favourites being running/jogging, basketball, football, badminton and swimming.
Teens are typically very conscious of contemporary fashion trends and enjoy shopping for
trendy clothing. On the other hand, according to a survey by website businessinsider.sg,
Teens tend to be less enamoured with brands and more interested in style and price.
According to the survey, less than 5% of respondents said brand mattered most. Twenty-six
percent of Teens said they drew the line at SGD40 per item of clothing, followed by 22% who
said they drew the line at SGD30, while 6.4% drew the line at SGD100. Forty-six percent of
Teens said they shopped with money they earned from various jobs, while 25% said their
parents gave them money to shop.
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more globalised, “their aspirations remain constant. Their top three ‘very important’ life goals
continue to include having a place of their own (70%), maintaining strong family relationships
(70%) and acquiring new skills and knowledge (65%).
Unlike their counterparts in other Asian countries, Young Adults in Singapore are relatively
well-positioned to buy their first home. According to a 2017 article on website
straitstimes.com, “The good news is: Singapore millennials do not have to enter the market on
their own. Unlike developed countries where new housing is primarily provided by the private
sector, 75% of the housing units in Singapore are provided by the Government at a
subsidised rate...Singapore millennials can leverage various government schemes and grants
to support their home ownership dreams”. The ability of Young Adults to buy homes has
driven sustained growth in demand for a wide range of household-related goods and services.
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The vast majority of parents believe that nearly all school are good schools, but they
nevertheless work to ensure that their Kids get into the best primary schools in order to get
the best education possible, an exercise that often causes household stress. A recent survey
by the Institute of Policy Studies reported by The New Paper revealed that one-quarter of
parents said they had difficulty enrolling their Kids in the school of their choice. In addition,
even when Kids are enrolled the education experience can be trying on parents: “The study
shows that 70.8 per cent of the parents surveyed cited helping children with tests and exams
in school as a cause of stress or anxiety”. Most parents also spend on private tuition for their
Kids.
Mid-lifers (45-64)
On average, younger Mid-Lifers are in their peak earning years, with those aged 45 to 49
years-old enjoying average gross incomes of SGD57,219 in 2016, declining slightly to
SGD55,27 for those aged 55 to 59 years-old. According to recent government data,
household spending among this cohort tends to decline as they get older but it is still
considerable. Mid-Lifers also tend to be responsible for paying off mortgages and car loans
and they often must provide financial support to their children and, increasingly, to their own
parents. Thus, despite relatively high incomes, many Mid-Lifers often find their household
budgets under pressure.
Singapore’s manufacturing and professional services industries have suffered through a
significant downturn in recent years, leading to an increased number of redundancies. In large
part, it has been middle-aged executives, highly skilled workers and managers who have felt
the brunt of lay-offs. According to data from the Ministry of Manpower, among those given
pink slips during the recent wave of redundancies, 65% were over the age of 40 years-old,
and due to their age and salary expectations, many have faced difficulties finding new jobs.
According to a recent survey by bank HSBC, 68% of pre-retirees surveyed (those aged 45
years-old and older) said they would like to retire within the next five years, but 48% said they
would be unable to do so, compared to the global average of 38%. “90% say they would
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struggle financially (compared to the global average of 81%) because they have not saved
enough, are in debt or have family financially dependent on them. Moreover, 30% of pre-
retirees predict that they will never be able to retire fully, nearly double the global average of
18%. Reasons for not being able to retire include not having saved enough (68% in
Singapore vs. global average of 64%), while 47% (global average is 32%) have dependents
who rely on their income and 26% are in debt (compared to the global average of 22%)”.
Later-lifers (65-79)
In 2016 the number of Later-Lifers (aged 65-79 years-old) reached 581,200, accounting for
10.4% of the total population. Between 2016 and 2030 the number of Later-Lifers is projected
to increase by nearly 100%, reaching 1.16 million in 2030 and accounting for 19% of the total
population. It has been estimated that by 2030 Singapore will be the sixth-oldest country in
the world, with older residents significantly shaping the consumer landscape.
Later-Lifers rely on variety of income sources, including the government-sponsored CPF
Lifelong Income for the Elderly (CPF LIFE) Scheme which provides Singapore citizens and
permanent residents with a monthly pay-out for as long as they live with payment levels
based on the size of their Retirement Account. ? A 2013 study by bank HSBC revealed “Cash
remains a big part of Singaporeans' wealth portfolio. On what makes up retirement income,
the study found that the largest proportion will come from cash savings and deposits which
constitutes a third (34%) of retirement income here, followed by investments (19%), and
property income and assets (12%). This reliance on cash to fund one's retirement income is
reinforced by another finding where over two-thirds (69%) of Singapore respondents expect
cash savings and deposits to contribute towards their retirement income, followed by life
insurance (54%), stocks and shares (37%), and income generated from property (36%)”. The
study also revealed that “Spending more time with friends and family (71%) and taking more
holidays (63%) are the top two most popular retirement aspirations cited by the large majority
of respondents here”.
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The government’s most recent General Household Survey revealed that 6.7% of households
are occupied solely by residents 65 years-old and older, up from 4.6% in 2010. In addition, as
reported on website todayonline.com, “The proportion of the elderly living with their children
dropped from 66.75 to 61.3% [in 2015]. Elderly women were also more likely to live alone or
live with their children without their spouse given their longer life expectancy...Senior research
fellow at the Institute of Policy Studies Mathew Mathews said there will now be public
expectation for amenities in housing estates for the elderly, whether they are for recreation or
care facilities and safety features in homes”.
Chart 10 Life Expectancy for Men and Women and Old-Age Dependency Ratio
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Note: Old-Age Dependency Ratio: % of persons older than 65 per persons aged 15-64
Seniors (80+)
The number of Seniors (80+) has grown by nearly 49% since 2010 to reach 148,300 in 2016.
As a result of rising life expectancy and improved healthcare, the number in this cohort will
continue to grow by a robust 131.4% from 2016 to 2030, reaching 343,100 in 2030
and representing 18% of the total population.
The Ministry of Health has projected that by 2030 one in every three Singaporeans will need
some form of eldercare service. As family sizes have shrunk and as extended families can no
longer be relied upon to take in and care for their elderly relatives, the Ministry says
the 12,000 beds currently available in nursing homes will not be able to meet demand, and
that more than 50,000 beds will be needed by 2030.
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grants, regardless of whether they buy new or old flats. Quotas ensure that the mix of
Chinese, Indians and Malays in each HDB block reflects the ethnic make-up of the country as
a whole, a measure designed to preclude the formation of racial enclaves”. In addition, priority
is given to married couples, with singles only eligible to buy HDB flats once they reach the
age of 35 years-old, meaning most young, single Singaporeans stay in the family home until
they marry.
Generally, spending on home renovation has declined in recent years, particularly as young
first-time home buyers tend to have little left over in their budgets for renovating. On the other
hand, they often make their mark on their homes through their choices of interior design and
furniture. According to a 2015 survey by website qanvast.com/sg, the most popular furniture
styles among young home owners are modern (cited by 27% of respondents), contemporary
(17%), Scandinavian (14%), industrial (12%) and eclectic (10%). A 2017 article in The New
Paper revealed that, due to more attractive prices as a result of currency fluctuations, a
growing number of young home owners are crossing the border to shop for furniture in Johor,
Malaysia.
In 2016 the Housing and Development Board launched a number of trials in order to
determine demand for ‘smart’ technology in homes. Private developers have also begun
investigating the appeal of smart home devices. A 2016 survey of young home owners by
developer Qingjian reported on website homeanddecor.com.sg revealed that 79% of young
couples ranging in age from 20 to 40 years-old said they would be open to living in homes
enabled with smart technologies, with 63% saying they would be willing to pay SGD30,000 to
SGD40,000 to furnish their homes with smart devices. “Convenience, energy efficiency and
safety were among the most appealing features of a smart home, according to the survey
results,” the report noted.
Chart 12 Households by Type of Dwelling; Number of Home Owners with and without a
Mortgage 2016-2030
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Running Costs
Between 2011 and 2016 consumer expenditure on electricity declined by 17.6% (in real
terms), reaching SGD1,244 per household in 2016. Residential electricity tariffs are revised
every quarter according to the results of reviews by the Energy Market Authority which takes
into account the most recent costs of producing and distributing electricity to residents. The
intention is to ensure consumers are not overcharged or locked into long-term expensive
tariffs. Consumers are also reducing their electricity consumption through the use of more
energy-efficient household appliances. They are assisted in their purchase decisions of air
conditioners and refrigerators—appliances that account by far for the bulk of Singapore
household energy consumption—by Energy Labels affixed to the products, mandated under
the Environmental Protection and Management Act in 2008. Gas is used far less often by
households as an energy source, reflected by consumer spending of SGD173 per household
in 2016.
A growing number of households are taking advantage of Singapore’s generally sunny
weather and installing solar panels of their roofs to reduce their electricity bills. Discussing the
price of installation in a recent article on website homeanddecor.com.sg, Zachary Wang from
Rezeca Renewables, a solar energy equipment supplier, said “Generally speaking, it is
around SGD10,000 for an inter-terrace unit, SGD20,000 to SGD30,000 for a semi-detached
home, and upwards for a larger home”. He noted “The only maintenance is to keep the panels
clean,” adding “With larger solar PV systems, customers can ‘recoup’ their investment in as
little as six years or seven to eight years for standard-size systems”.
In an effort to reduce household water consumption, in 2017 the government announced that
water prices would be increased for the first time in 17 years, rising by 30% in two phases.
According to a report on website todayonline.com, water policy expert Eduardo Araral at the
Lee Kuan Yew School of Public Policy said the increase in water prices is “long overdue,”
adding that raising water tariffs is “a form of buying insurance, given the reality of climate
change and the recurring droughts we now experience”. He also said that “While there should
be measures to cushion the impact on poorer households...middle and higher income
households will not feel the pinch. According to data on Singapore Power’s website, the
average water consumption of a five-room HDB household was 17.7 cubic metres in
December [2016]— a bill of about SGD27 before Goods and Services Tax. If prices rise by
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25% to compensate for inflation since the last revision, it is roughly the cost of a meal in the
hawker centre”.
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cited with using cash, including: having insufficient cash on hand (44%), facing long queues at
automated teller machines or ATMs (44%) and ATMs not being easily accessible (34%)”.
A growing number of consumers, particularly young consumers, use their credit cards when
shopping for larger purchases but, due to the popularity of the contactless payment option,
they are turning to their debit cards and prepaid cards for spending on smaller purchases,
such as payments at shops, diners and petrol stations. A report on website
smartrailworld.com noted that in 2016 the Land Transport Authority launched a pilot
programme that allowed registered consumers “the convenience of tapping their existing
contactless credit and debit cards to pay for train and bus journeys, eliminating the need for a
separate transit card and fare top-ups”.
In 2016 Singapore’s score on the Gini Index, which measures income inequality, reached
45.8%, meaning that the country was in the more or less the same ballpark as many other
developed nations. However, according to a recent article on website dollarsandsense.sg,
there are several factors that mean that less affluent Singaporeans are finding it very difficult
compared to consumers in other nations. “Living in Singapore is expensive. Our cost of living
is comparable to some of the most expensive cities around the world. And unlike other
countries; our locals do not have any cheaper rural alternative to relocate unless they intend
to migrate out of Singapore. It’s not like the food and clothes are cheaper in Pasir Ris
compared to Bukit Timah,” noted the article. In addition, after analysing spending by income
group, the article concluded “The scary observation here is that the lower income group are
actually spending more than they earn. Even though they are still spending less than the rest
of Singapore from an absolute value point of view, they are still spending more than 100% of
their income”.
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SHOPPING
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Consumers have become increasingly more health-conscious, and while food shopping they
have been helped in their efforts to improve their diets by the ‘Healthier Choice’ symbols that
appear on a wide range of packaged food products on supermarket shelves. Introduced on
300 products in 2001 by the Health Promotion Board (HPB), the symbol can now be seen on
about 2,600 different food products in more than 60 food categories, ranging from staples
such as rice and bread to ready meals, cooking sauces and beverages. Joanna Chan,
director of HPB’s Obesity Prevention Management division, recently told The Straits Times
that sales of food products with the Healthier Choice symbol are growing by 9% annually, and
that consumer demand is projected to continue to grow.
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When shopping for personal items consumers are increasingly preferring to buy local brands,
based on their perception that local brands ‘appreciate’ their loyalty more than international
brands. The results of a recent survey by consultancy ICLP reported on the website
thedrum.com revealed “Singaporean consumers feel that local brands value them more (26%)
as opposed to international brands (19%)”. Bruno Tay, ICLP country manager, said “We are
seeing the emergence of true ‘local heroes’ –home grown brands that are outperforming
renowned international brands in listening to customers and making them feel valued”.
Shopping Online
Despite consumers cutting back on discretionary spending in recent years, the popularity of
internet retailing continues to grow at a robust rate, reflected by value sales per household of
internet retailing growing by 108.5% (in real terms) between 2012 and 2016 and growing by
nearly 31% between 2015 and 2016 alone. According to a 2016 survey by PwC reported on
website todayonline.com, 60% of consumers surveyed said they buy products online at least
once a month. The results of a recent study by Singapore Polytechnic reported on website
insideretail.sg revealed that men spend more while shopping online but that women shop
online more frequently. “For males, apparel, technology and movies are the top purchases,
while women prefer apparel, beauty products and travel,” according to the report.
The proliferation of smartphones—79% of households possessed smartphones in 2016
compared to 61% in 2012—has boosted mobile internet shopping, reflected by value sales
per household rising by nearly 30% (in real terms) between 2015 and 2016. The increase in
the number of retailing apps has also changed the way many consumers shop in-store, with a
growing number not only buying via their phones but comparing product features and prices
and checking for promotions and special deals while browsing store aisles.
Perhaps not surprisingly for consumers in a small nation, cross-border online shopping is very
popular. Indeed, according to a 2016 study by Pitney Bowes reported on website
insideretail.sg, 89% of Singaporean online shoppers have purchased products from foreign
sites. In particular, a growing number of online shoppers have recently embraced the Black
Friday and Cyber Monday sales events, looking for bargains from US-based internet retailers.
Consumers use convenient international forwarding and shipping services to make sure they
get their purchases quickly.
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Eating Habits
Singapore is a multi-ethnic country and its cuisine reflects many culinary influences,
particularly Chinese, Indian and Malay. In recent years, busy consumers and their families
have increasingly eschewed preparing traditional dishes at home and instead opted for more
convenient processed foods or to simply dine out. A 2015 survey of eight major cities by IKEA
reported on website reach.gov.sg revealed that only 22% of Singapore respondents said they
cook every day. The report added “More than a third of Singaporeans also said they enjoy
cooking with others,” but they “said the biggest obstacle to doing so is finding the time. Others
pointed to the convenience of takeaway food (29%) and lack of cooking skills (25%)”.
Busy consumers dine out often and they can take advantage of a wide range of dining
venues. According to the results of a 2017 study reported in the International Journal of
Behavioral Nutrition and Physical Activity, “Participants reported a high eating-out frequency
with 77.3% usually eating either breakfast, lunch or dinner at eateries. Main venues for eating-
out included hawker centres (61.1% usually ate at least 1 of 3 daily meals at this venue) and
school/workplace canteens (20.4%). A minority of participants (1.9%) reported usually eating
at Western fast-food restaurants. Younger participants and those of Chinese and Malay
ethnicity compared to Indians were more likely to eat at Western fast-food restaurants.
Chinese and employed persons were more likely to eat at hawker centres. The ready
availability of a large variety of affordable and appealing foods appeared to be a primary
driver of eating out, particularly at hawker centres”.
Singapore has a vibrant street food culture with a wide range of on-the-go food sold by
‘hawkers’. According to a 2016 article on website straitstimes.com, “Singapore's hawker
culture, which dates back to the 1800s, has been celebrated by scholars and writers both
local and foreign. Today, the city state has more than 14,000 licensed hawkers across 110
hawker centres and markets, with about 6,000 cooked food stalls in hawker centres. And by-
and-large, hawker centres are still dishing out tasty meals at relatively affordable prices”.
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Typical hawker dishes include chicken rice, fishball noodles, laksa noodle soup and mee pok,
another noodle dish.
Health-conscious diners have benefited from the Healthier Dining Programme, launched in
2014 by the Health Promotion Board (HPB) to promote healthier choices for consumers who
choose to dine out in restaurants, cafes, food kiosks and caterers, and food courts. Through it
partnerships, HPB reported that as of end of March 2017 the number of healthier meals sold
had increased three-fold from 7.5 million in 2014 to 26 million. In 2017 the programme was
extended to include hawkers centres and coffee shops. According to HPB, it aims “to ensure
that by 2019, four in ten stalls in every hawker centre and coffee shop in Singapore will have
at least one healthier food option on their menu”.
Chart 19 Total Spending on Food and Spending on Food per Household: 2016
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Drinking Habits
Like consumers in neighbouring Asian countries, Singaporeans enjoy drinking alcoholic
beverages when socialising and celebrating. On the other hand, in an attempt to clamp down
on public disorders and other issues related to drinking, in 2015 the government passed the
Liquor Control (Supply and Consumption) Act which banned drinking alcohol in public places
and banned retailers from selling off-trade alcohol between 10:30pm and 7am. Consumers
drinking during these hours at pubs, clubs and other venues that serve on-trade drinks are not
affected by the new law. The legal drinking age remains 18 years-old.
Despite the increasing popularity of cocktails among younger consumers (along with their
constituent parts of vodka, gin and whiskies), beer is by far the most popular alcoholic drink in
volume terms, with annual consumption reaching 27.7 litres per capita (at legal purchasing
age) in 2016. In contrast, while consumption of wine increased by 18.2% between 2011 and
2016, it nevertheless reached only 2.5 litres per capita in 2016. Like other social activities on
offer in Singapore, going out for a beer with friends can be an expensive proposition.
According to the results of the 2016 GoEuro Beer Price Index, which compares 75 major
cities worldwide, a can or bottle of beer (330ml) at bars in Singapore costs on average
US$9.33 while buying the same at a supermarket costs on average US$2.16, making
Singapore the third most-expensive city for buying beer.
While men have traditionally been the primary consumers of alcoholic drinks, women are
increasingly imbibing and finding a place at the bar. Female drinkers tend to prefer lighter
drinks, sometimes flavoured, and that has driven greater demand for such drinks as white and
sparkling wines and lighter whiskies.
Demand for traditional Asian specialty drinks has remained tepid as consumers turned to
modern alternatives. Consumption of bottled water has grown in recent years as health-
conscious consumers increasingly turned away from carbonated soft drinks, a result in part of
government efforts to promote healthier diets—at government urging major soft drink
manufacturers pledged in 2017 to reduce to 12% all sugar in their products sold in Singapore
by 2020—but consumption of carbonates was still more than twice that of bottled water.
Consumers have traditionally preferred instant coffee over fresh coffee, but a growing number
of increasingly sophisticated consumers, particularly younger consumers, are switching to
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fresh coffee, preparing the drink more frequently at home and buying it more often while on-
the-go. Indeed, according to recent data from the International Coffee Association, Singapore
ranks seventh in the world in terms of number of Starbucks outlets per capita. Health-
conscious consumers are driving growing demand for tea, especially as new blends are
introduced, but consumption of tea is still only 37% of that of coffee.
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Chart 23 Consumer Spending and Spending on Clothing Footwear and Personal Care:
2016
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is assigned to you. But choosing ‘A’ means you pay for it all. Choosing ‘C’ means the
government pays up to 80% of the costs”.
A recent survey by the National University of Singapore Yong Loo Lin School of Medicine
reported on their website sph.nus.edu.sg noted “The general sentiment [of respondents] was
that healthcare costs are expensive...While a large majority of the respondents (90%) agreed
that healthcare financing was their personal responsibility, only 48% of respondents
expressed confidence in being able to afford healthcare in the future, citing high out-of-pocket
costs as the reason”.
Demand for healthier food and beverages has been on the rise among consumers in recent
years, reflected by value sales of organic food increasing by 18.7% (in real terms) between
2011 and 2016 and value sales of ‘free from’ foods increasing by nearly 33%. In a recent
interview in The Straits Times, Celeste Viviers, a registered dietitian and owner of nutrition
and wellness consultancy Nutrilicious, observed “The spending power in Singapore has also
allowed more people to purchase organic products with ease”. Evelyn Eng-Lim, director of the
Green Circle organic farm, said sales had increased by nearly 50% over the past five years,
adding “There is also a more diverse range of customers now...A majority of our customers
used to be expats, but now half of them are local”.
A growing number of busy consumers are turning to vitamins and dietary supplements in an
effort to enhance their health and wellbeing, reflected by value sales increasing by 21.6% and
11.4%, respectively, between 2011 and 2016. A recent report on website todayonline.com
described one typical case: “In the hope of enhancing her general health, Madam Susan Tan
has been taking a multivitamin and fish oil supplement every day for the last three years... ‘I
don’t always eat well due to my hectic work schedule. If I can get my vitamins quickly and
easily from a pill, why not? I hope that the extra health boost can keep me healthy and
prevent illnesses as I age,’ she said”.
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Ethical Living
In a 2016 interview on website todayonline.com, Militza Maury, the founder of website
littlegreendot.com, observed “The eco-conscious movement [in Singapore] has grown in leaps
and bounds over the past five years,” adding “I think that we went through a period where
Singapore grew and (became) modernised very quickly, and everybody wanted the best and
the newest things. But now people are taking a step back and looking at their choices with
fresh eyes”. She noted that it is not only younger consumers who are become more aware: “I
see so many young parents becoming aware of the products that they use around their
family—conventional cleaning and skincare products filled with chemicals. They’re looking for
healthier options for their children and themselves. But at the same time, I see grandparents
becoming more interested in reconnecting with their heritage and going back to a simpler,
greener lifestyle. I believe that this is a national shift in awareness and it’s going to continue to
grow”.
Although still a small cohort, a growing number of consumers are nevertheless turning to
vegan and vegetarian diets. In 2016 Singapore was named by People for the Ethical
Treatment of Animals (Peta) as the second most vegan-friendly city in Asia, noting “Peta
loves Singapore for its top-notch cruelty-free grub that satisfies appetites while being kind to
animals". The organization went on to report that consumers can now easily find both fast
food and traditional dishes in meat-free, plant-based versions in numerous outlets.
Despite growing awareness of ‘green’ issues, a significant number of consumers still focus
instead on price and convenience when shopping. The popular supermarket chain CarePrice
recently banned small, single-use plastic bags for shoppers to carry their items. According to
a 2017 report on website eco-business.com, the chain implemented the ban “as part of a
campaign to improve the brand’s credentials among environmentally-conscious young
Singaporeans... But the move appears to have backfired, with complaints flooding the
company’s social media channels”. Comments on social media included the ban being
labeled “an infringement on our right to convenience”. Paul Yew Shen, president of the
Singapore Plastics Federation, said “Singapore is a first world country. Our citizens can’t be
expected to carry small items with their bare hands”. The store said it would review its
decision to ban the bags.
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Leisure Time
According to website sgn.sg, among the most popular leisure activities is shopping, not only
on the famous Orchard Road but in neighbourhood shopping destinations, as well. “All major
public housing estates in Singapore also have their own ‘heartland’ malls,” notes the website,
“making shopping and weekend dinners a breeze for the family. They are often situated within
walking distance and are also well-connected by public transport”. Other popular leisure
activities include going to the cinema and visiting the country’s numerous museums, art
galleries and performance spaces. There are also popular outdoor leisure options. “One of the
best ways to have a leisurely and rejuvenating experience is to indulge in some of the best
leisure attractions in Singapore which include, parks like Singapore Botanic Gardens, East
Coast Park, National Orchid Garden and beaches like Sentosa and Padang,” according to
website triphobo.com.
Recent research indicates that the prevailing belief among many busy Singaporeans is that,
due to the amount of time they spend at work, they have little enough leisure time to spend
with their families. A 2016 survey by the Families for Life Council revealed that one-half of
respondents said they spend 35 hours a week with their immediate family members while
10% said they spend six hours or fewer per week. In addition, one-half said they spend two
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hours or fewer with members of their extended families. The survey also revealed that the
favourite family activity was having family meals together, cited by 96% of respondents,
followed closely by celebrating family occasions together (95%), having ‘heart to heart’ talks
with family members (94%), going on family vacations (91%) and going to free family events
(81%).
Gathering around the TV set and watching scheduled broadcasted programmes has
traditionally been a popular at-home leisure activity, but due to the growing number of
streaming and online options household members are now increasingly watching when they
want to watch and where they want to watch, often on digital devices. In addition, a significant
number eschew TV altogether and spend their leisure time online, in particular spending time
on social media sites. According to the 2016 Digital Yearbook compiled by We Are Social,
82% of Singaporeans are active internet users and 64% are active social media users.
Chart 27 Consumer Expenditure and Spending on Leisure and Recreation 2016 – 2030
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Vacations
In addition to 11 public holidays, Singaporeans are entitled to 11 days of annual leave for
workers with five years of tenure and 14 days for workers with eight or more years of tenure.
According to a recent survey the Department of Manpower, 35% of firms provide workers with
more days than the 14 mandated by law. A recent survey by Expedia revealed that most
consumers use nearly all of their allotted vacation days every year but, nevertheless, 71% of
respondents said they consider themselves ‘vacation deprived’.
Due to the country’s geographical circumstances, fewer consumers choose domestic
holidays, with most tending instead to go abroad. Malaysia is the top destination for holiday-
makers. Thailand is also a popular holiday destination, and it is expected to see even more
travellers visit in coming years due to the recent introduction of automatic immigration
clearance for Singaporeans. Alicia Seah, director of public relations and communications at
Dynasty Travel, told The Straits Times “Singaporeans like to visit Thailand for a wide variety
of reasons, like praying, shopping, finding good food or just for a short getaway".
Due to their long working hours, most Singaporeans look forward to three-day holiday
weekends whenever they occur on the calendar. David Ang, director of corporate services at
human resource firm Human Capital Singapore, told website straitstimes.com "With a very
active work and personal life situation, and without much of a hinterland for recreation,
Singaporeans welcome long weekends for their holidays”. Jason Chao, a 27-year-old
engineer, said he looks forward to his short breaks, adding "I will definitely use the long
weekends for short trips to Batam to relax and unwind. I might even travel further to places
such as Taiwan".
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