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RESEARCH ARTICLE

THE CAREER PATHS LESS (OR MORE) TRAVELED:


A SEQUENCE ANALYSIS OF IT CAREER HISTORIES,
MOBILITY PATTERNS, AND CAREER SUCCESS1
Damien Joseph, Wai Fong Boh, and Soon Ang
Nanyang Business School, Nanyang Technological University, Nanyang Avenue, SINGAPORE 639798
{adjoseph@ntu.edu.sg} {awfboh@ntu.edu.sg} {asang@ntu.edu.sg}

Sandra A. Slaughter
College of Management, Georgia Institute of Technology, Atlanta, GA 30303-0520 U.S.A.
{Sandra.slaughter@mgt.gatech.edu}

This paper examines the objective career histories, mobility patterns, and career success of 500 individuals
drawn from the National Longitudinal Survey of Youth (NLSY79), who had worked in the information
technology workforce. Sequence analysis of career histories shows that careers of the IT workforce are more
diverse than the traditional view of a dual IT career path (technical versus managerial). This study reveals
a new career typology comprising three broad, distinct paths: IT careers; professional labor market (PLM)
careers; and secondary labor market (SLM) careers. Of the 500 individuals in the IT workforce, 173
individuals pursued IT careers while the remaining 327 individuals left IT for other high-status non-IT
professional jobs in PLM or lower-status, non-IT jobs in SLM careers. Findings from this study contribute to
refining the concept of “boundaryless” careers. By tracing the diverse trajectories of career mobility, we
enrich our understanding of how individuals construct boundaryless careers that span not only organizational
but also occupational boundaries. Career success did not differ in terms of average pay for individuals in IT
and PLM careers. By contrast, individuals in SLM careers attained the lowest pay. We conclude this study
with implications for future research and for the management of IT professionals’ careers.

Keywords: Management of IT human resources; longitudinal, careers, sequence analysis, IT profession


boundaryless, mobility

1
Two roads diverged in a wood, and I— Traditionally, researchers have portrayed IT careers as com-
I took the one less traveled by, posed of two distinct paths: a technical IT career or a manag-
And that has made all the difference erial IT career (e.g. Chesebrough and Davis 1983; Kaiser
Robert Frost (1916, The Road Not Taken) 1983; Zabusky and Barley 1996). Individuals in technical IT
careers are characterized as holding deep commitment to the
technical orientation of the IT profession (Ginzberg and
Baroudi 1988) and choosing to remain in technical IT jobs for
1
Mike Gallivan was the accepting senior editor for this paper. Tom Ferratt the duration of their careers (Kaiser 1983). Such technical IT
served as the associate editor.
professionals work in multiple organizations over the course
The appendix for this paper is located in the “Online Supplements” section of their technical IT careers (Kaiser 1983). Technical IT
of the MIS Quarterly’s website (http://www.misq.org). professionals typically measure career success in terms of

MIS Quarterly Vol. 36 No. 2 pp. 427-452/June 2012 427


Joseph et al./IT Career Histories, Mobility Patterns, and Success

accumulated technical accomplishments, expertise, and the organizations within their subscribed careers, (3) differentiate
reputation for skill (Ginzberg and Baroudi 1988; Zabusky and the profiles of individuals associated with a given career, and
Barley 1996). (4) assess the objective career success associated with the
identified contemporary careers. By addressing these issues,
Individuals in managerial IT careers, on the other hand, are this paper espouses a more nuanced understanding of contem-
characterized as holding to a managerial orientation (Ginzberg porary careers in the IT workforce compared to those
and Baroudi 1988), moving from technical IT jobs to manag- presented in current IT literature.
erial IT jobs, usually within an organization. Managerial IT
professionals typically measure career success in terms of Figure 1 presents the overall heuristic model that guides the
promotions attained within an organization (Zabusky and theoretical foundations of this study, the data analysis, and the
Barley 1996). The assumption underlying both IT careers discussion of the results. In the following sections, this study
(technical IT and managerial IT) is that individuals in these first provides a discussion of the theoretical foundations of
careers will continue to remain within the IT profession for careers in terms of the career paths and career mobility. This
the duration of their careers (Karahanna and Watson 2006). study then expounds on the antecedents (i.e., individual
profiles) and consequences (i.e., objective career success)
In a closer reading of the IT careers literature, Ginzberg and associated with careers in the IT workforce. Specifically, we
Baroudi (1988) noted that the empirical evidence indicates discuss the profiles of individuals (i.e., the overall set of
that individuals’ careers in the IT workforce are comprised of personal attributes that are argued to characterize individuals
multiple organizations and occupations. This description of in career paths). We then focus on understanding objective
careers as comprising multiple organizations and occupations career success, in terms of pay as an external and observable
is consistent with the concept of a “boundaryless” career indicator of accomplishment (Feldman and Ng 2007).
(Greenhaus et al. 2008). A boundaryless career is composed
of a sequence of jobs that go beyond the boundaries of a
single employment setting (DeFillippi and Arthur 1996, p. Characterizing Careers in the
116). The boundaryless career is often contrasted with the
traditional career of an “organization man” that unfolds within
IT Workforce
a single firm (Whyte 1956). This traditional career is typified
A career is defined as ‘‘a sequence or combination of occu-
by individuals climbing a career ladder comprising of jobs
pational positions held during the course of a lifetime’’ (Super
with increasing responsibility and status within an organi-
1957, p. 286). The traditional career model prescribes that
zation (Hall 1976; Rosenbaum 1979).
careers progress in an orderly fashion and in sequential stages
within an occupation and organization (Levinson 1978; Super
Following Ginzberg and Baroudi’s (1988) review of IT
1957). Yet, scholars question the applicability of this tradi-
careers and reconceptualization of careers as boundaryless
tional career model in a work environment where careers are
(DeFillippi and Arthur 1996), we propose that traditional por-
increasingly shaped by multiple employers (Arthur and Rous-
trayals of IT careers as having only two homogenous career seau 1996; Sullivan 1999) and occupational communities
paths are unduly restrictive. IT careers have been buffeted by (Ginzberg and Baroudi 1988; Van Maanen and Barley 1984).
drastic changes in the demand and supply of IT labor since Consequently, scholars have concluded that the traditional
the 1970s (Ang and Slaughter 2000). In the 21st century, career model is an exception rather than the norm (Arthur and
rapid technological advancements coupled with market Rousseau 1996; Sullivan 1999), labeling nontraditional
pressures arising from globalization have forced organizations careers as “boundaryless careers” and “protean careers”
to become leaner and less able to offer job security and life- (Arthur 1994; Hall and Mirvis 1995).
long employment (Ang and Slaughter 2000; Slaughter and
Ang 1996). In fact, research (e.g., Ituma and Simpson 2009) Research describes boundaryless careers and protean careers
has begun to notice that contemporary IT careers are indeed as “overlapping but distinct” concepts (Briscoe and Hall
boundaryless in nature—with IT professionals moving across 2006a, p. 6). A protean career is self-directed, proactively
organizations, not bound to a single employer (Josefek and managed, and driven by personally meaningful values and
Kauffman 2003; O'Mahony and Bechky 2006), or moving goals (Briscoe and Hall 2006a). It is depicted by psycho-
across occupations, not bound to the IT profession (Reich and logical mobility, referring to one’s perceived capacity to enact
Kaarst-Brown 1999, 2003). job changes (Sullivan and Arthur 2006). Psychological
mobility, its antecedents and outcomes are interpreted from
The goals of this study, therefore, are to (1) identify and the career actor’s perspective, “who may perceive a boundary-
describe the contemporary careers of individuals in the IT less future regardless of structural constraints” (Arthur and
workforce, (2) examine their mobility across occupations and Rousseau 1996, p. 6).

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Joseph et al./IT Career Histories, Mobility Patterns, and Success

Characterizing Careers
Individual in the IT Workforce by: Objective Career
Profiles - Career Paths Success
- Career Mobility

Figure 1. The Heuristic Model Guiding This Study

In comparison, boundaryless careers are described in terms of characterize the careers in terms of (1) the types of career
interorganizational mobility; that is, job changes “across the paths and (2) the types and timing of career mobility within a
boundaries of separate employers” (Greenhaus et al. 2008, p. career path. By doing so, we obtain a comprehensive under-
280). It is depicted by both psychological and physical standing of boundaryless careers in the IT workforce.
boundary-crossing (Greenhaus et al. 2008). Physical mobility
refers to actual job changes across structural or institutional
boundaries such as jobs, firms, or occupations (Briscoe and Career Paths
Hall 2006b; Sullivan and Arthur 2006). In essence, physical
mobility is conceptualized as an objective career change while Career paths are models or prototypes characterizing the
psychological mobility is conceptualized as a subjective career sequences of a group of individuals. A career sequence
career change (Sullivan and Arthur 2006). depicts the succession of occupational jobs within an indi-
vidual’s work history. In their seminal paper, Abbott and
IT research has predominantly examined the psychological Hrycak (1990) analyzed the career sequences of German
aspects of IT careers (since Ginzberg and Baroudi 1988). musicians in the 17th to 19th centuries. They described four
Consequently, research on the physical boundary-crossing major career paths (i.e., organists, court musicians, church
behaviors in IT professionals’ careers remains scarce (Ang musicians, and others) as musicians advanced from jobs lower
and Slaughter 2000). A recent review of the broader bound- in the hierarchy of the musical establishment to that of the
aryless careers literature also calls for research examining the music director or Kapellmeister. Blair-Loy (1999) added to
physical components of boundaryless careers, its antecedents, this stream of research by examining the career sequences of
and their consequences because psychological mobility may women in the finance occupation. She identified two broad
not be directly correlated with the physical, boundaryless career paths: one characterized by orderly advancement up
notions of career mobility (Greenhaus et al. 2008). corporate career ladders within firms, and the other charac-
terized by “disorderly career shifts between disparate fields
and among several different organizations” (p. 1362). In
Responding to these calls, this paper investigates the physical,
another study of women in the workforce, Huang et al. (2007)
boundaryless career mobility of individuals in the IT work-
and Huang and Sverke (2007) examined the career sequences
force. As highlighted by Greenhaus et al. (2008, p. 289), it is
of a cohort of Swedish women to identify two broad career
critical for researchers to “clarify the meaning and measure-
paths: one conforming to traditional notions of upward
ment of boundarylessness” by identifying different forms of
mobility within an organization, and the other marked by exits
nontraditional career mobility. Prior research predominantly from and reentry to the workforce for family reasons.
conceptualizes and operationalizes boundaryless careers as
interorganizational mobility. This paper takes an initial step Adding to the above stream of research, this study analyses
of broadening this conceptualization and operationalization by the career sequences of a cohort of individuals in the IT
also considering mobility within and across occupational and workforce. As noted earlier, prior research has identified two
organizational boundaries. divergent career paths for IT professionals: a technical IT
career and a managerial IT career (e.g., Chesebrough and
In broadening the conceptualization and operationalization of Davis 1983; Kaiser 1983). However, given the increased
boundaryless careers, research advocates analyzing the types heterogeneity in the IT workforce and the volatility of the IT
and timing of career mobility revealed in individuals’ work work environment, it is important to examine anew whether
histories (Greenhaus et al. 2008). Accordingly, we utilize the contemporary IT professionals still follow traditional career
information available from individuals’ work histories to paths or subscribe to other types of career paths.

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Joseph et al./IT Career Histories, Mobility Patterns, and Success

Career Mobility contrast to organizational initiatives to move IT professionals


into line functions, Moore et al. (2001) report on initiatives by
As noted above, this study broadens the conceptualization and businesses, government, and universities to ease the entry into
operationalization of boundaryless careers by examining the IT jobs from non-IT jobs and to reduce the time to proficiency
types and timing of career mobility revealed in work histories. in IT. These initiatives were introduced when the IT industry
Based on the established career literature, this section dis- faced an acute shortage of IT professionals.
cusses the various types of career mobility that comprise a
career sequence and their timing within a career path. Given the possibilities for both organizational and occupa-
tional mobility in the IT workforce, this study examines three
types of career mobility: (1) movements across organizations
Types of Career Mobility within occupations, (2) movements across occupations within
organizations, and (3) movements across both occupations
Individuals may construct careers by moving across organi- and organizations. By examining these types of career
zational or occupational boundaries (Greenhaus et al. 2008) mobility, we gain insights into whether IT careers are indeed
or both simultaneously. Examining occupational mobility or boundaryless across organizations as well as occupations.
organizational mobility alone presents a limited aspect of
one’s career. Organizational mobility has been frequently
studied, as evidenced by the extant organizational turnover Timing of Career Mobility
literature (e.g., Griffeth et al. 2000; Joseph et al. 2007), but
this literature rarely examines individuals’ destinations after In addition, we investigate the timing of different types of
they leave their organization (Kirschenbaum and Weisberg career moves within individuals’ career paths. For example,
2002). Consequently, there is a lack of understanding of do individuals move early in their careers or late in their
whether those who change jobs across organizations remain careers, or do they exhibit a steady rate of mobility throughout
within or leave their occupation. their careers? A longitudinal perspective of careers provides
insights into the timing of career moves (Huang and Sverke
Within an organization, the predominant focus of research has 2007) which could not otherwise be obtained from cross-
been on hierarchical mobility up a career ladder (Rosenfeld sectional approaches (Bailyn 2004).
1992). Such studies typically employ organizationally based
tournament models (i.e., reaching a certain organizational Careers are increasingly recognized to be nonlinear, without
level by a certain age or within a certain period of organi- clearly delineated career stages and predictable timing
zational tenure; Sullivan 1999) to predict career moves to the (Abbott 2003). Instead, individuals’ careers may exhibit
next higher rung on the corporate career ladder (Rosenbaum different rates of career mobility at different points in time.
1979). Such research, however, ignores the possibility that Indeed, Abbot and Hrycak (1990) urge researchers to examine
individuals may develop and progress in their careers via the pattern of job changes that form a work history because
lateral moves within an organization. In these instances, individuals continually plan and structure their careers over
moving to a new occupation within an organization does not time. Accordingly, we add to the careers literature by
examining the timing of occupational and organizational
necessarily reflect a promotion or a loss of a tournament;
mobility over the span of individuals’ careers.
rather, it provides new opportunities for individual devel-
opment (Greenhaus et al. 2008). Kaiser (1983) noted that
some IT professionals held relatively higher organizational
attachment and readily moved into functional jobs from IT Antecedents and Consequences
jobs. She concluded that mobility to functional jobs might be of Career Paths
motivated by restricted career opportunities within IT.
In this section, we examine the profiles of individuals as
Reich and Kaarst-Brown (1999) provided an alternative antecedents characterizing individuals in career paths. We
explanation for IT professionals’ mobility to functional jobs. then focus on objective career success as a consequence of
They uncovered organizational initiatives that moved IT subscribing to a particular career path.
professionals out of IT jobs into functional jobs when job
opportunities became available within an organization. Such
moves to non-IT jobs are facilitated by the pervasiveness of Individual Profiles
IT in an organization and by the firm-specific skills gained by
IT professionals when developing information systems for Individual profiles comprise a set of attributes that are best
non-IT functional areas (Reich and Kaarst-Brown 2003). In understood by the analysis of overall patterns of attributes

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Joseph et al./IT Career Histories, Mobility Patterns, and Success

rather than by analysis of specific attributes (Greenwood and capital is transferable across domains (e.g., across jobs,
Hinings 1993). In essence, individual profiles present a organizations, industries, and professions) while specific
holistic perspective of attributes that describe individuals in human capital is constrained to a particular domain. Invest-
different career paths. Prior research has shown that the ments in general human capital facilitate career mobility as
individual attributes of gender and human capital investments the accumulated human capital may be productively utilized
strongly influence individuals’ career decisions and oppor- in another occupation or organization (Fugate et al. 2004).
tunities in the workforce (Feldman and Ng 2007; Griffeth et On the other hand, investments in specific human capital
al. 2000; Josefek and Kauffman 2003; Joseph et al. 2007). decrease one’s career mobility as changing an occupation
Therefore, we focus on these sets of individual attributes in and/or organization would entail a forfeit of the specific
describing individuals in different career paths. human capital that has been accumulated in a different occu-
pation and/or organization (Feldman and Ng 2007; Joseph et
There is an extensive body of research examining the careers al. 2011).
of females. The research suggests that females, compared to
males, are more likely to pursue a boundaryless careers for its
self-directedness and for its attainment of personally meaning- Objective Career Success
ful goals (Mainiero and Sullivan 2005). The research on
career paths of females also tends to support the notion that The career paths that individuals follow have implications for
females are more likely than males to leave the workforce their objective career success. Prior research provides evi-
either temporarily or permanently for family reasons (Blair- dence that career paths conforming to traditional notions of
Loy 1999; Huang et al. 2007; Huang and Sverke 2007). upward mobility within an organization are associated with
Moreover, the labor market tends to be segmented by gender higher levels of pay (Blair-Loy 1999; Huang et al. 2007;
with an overrepresentation of females in secondary labor Huang and Sverke 2007). In this study, we examine one key
market jobs such as clerical and production-oriented jobs. dimension of an individual’s objective career success: pay.
Secondary labor market jobs are characterized by their Individuals’ career decisions often have a significant impact
relatively lower status, limited opportunities for promotion, on their pay, because the returns to individuals’ accumulated
autonomy, or the ability to independently bargain for human capital may differ depending on their career decisions
favorable pay (Kalleberg and Sorensen 1979; Piore 1975). By (Mithas and Krishnan 2008; Parent 2000), and individuals
comparison, males tend to congregate in the technical and may be compensated differently because of the nature of their
managerial jobs, which are characterized by their relatively jobs (Combs and Skill 2003; Gerhart and Milkovich 1990).
higher status, opportunities for promotion, autonomy, and
favorable pay (Rosenfeld 1992; Tomaskovic-Devey and Human capital theory suggests that obtaining a fit between
Skaggs 2002). one’s human capital investment and the job requirements
generates rewards in terms of higher pay (Ang et al. 2002;
Within male dominated occupations, females report experi- Slaughter et al. 2007). For example, if individuals possess
encing barriers to career advancement (Goodman et al. 2003; general human capital, moving frequently across domains
Stroh et al. 1996) and to mobility within the external labor may not entail a decrease in pay (Mithas and Krishnan 2008).
market in search of alternative jobs (Keith and McWilliams On the other hand, if individuals have accumulated
1999). As the IT workforce tends to be male dominated occupation-specific human capital, such as data modeling and
(Information Technology Association of America 2005), programming skills specific to the IT profession, leaving the
several studies have documented the negative career experi- IT profession will result in a depreciation of their stock of
ences of females in the IT workforce. These negative career human capital, which will be reflected as lower pay. In addi-
experiences include stereotyping of and hostility toward tion, if individuals have accumulated firm-specific human
females (Ahuja 2002), restricted career advancement oppor- capital such as knowledge of an organization’s policies, they
tunities (Leventman 2007), and a lack of informal networks may find higher rewards by staying within the organization.
to obtain information about alternative employment oppor-
tunities (Hartmann et al. 1986; Margolis and Fisher 2002). The nature of the job held may also influence one’s level of
pay due to the roles performed, responsibilities held, or power
Another key factor influencing individuals’ careers is human wielded (Combs and Skill 2003). For example, Gerhart and
capital. Human capital refers to individuals’ productive com- Milkovich (1990) reason that managers are compensated more
petencies that result from accumulating knowledge, skills, and than others lower in the organizational hierarchy because
experience (Becker 1975). These competencies vary in their managers are perceived to have a greater impact on organi-
level of specificity from general to specific. General human zational performance compared to non-managers. Similarly,

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Joseph et al./IT Career Histories, Mobility Patterns, and Success

a study of managerial pay (Carpenter and Wade 2002) shows ques that collect detailed data on a broad range of topics
that managers are likely to receive higher pay by virtue of including work history, job duration, and occupation.
their responsibilities, experience, and position. As such,
organizations tend to pay more for managers compared to For this study, we used the most recent NLSY79 data set
those in technical or staff positions (Cappelli and Cascio released (as of 2008) by the BLS containing respondents’
1991). Accordingly, we compare the pay of individuals in work histories from 1979 to 2006. As the respondents have
different career paths as a means of evaluating their objective yet to report retirement and their careers have yet to be com-
career success. pleted, our data are right censored. Nevertheless, our data
captures a significant portion of respondents’ careers from
their start between the ages of 18 and 21 years to the end of
this study (as of 2006), between the ages of 42 and 49 years.
Method Moreover, this data set is ideal for the analysis of careers as
it contains detailed career related information on jobs held and
This study adopts an inductive and quantitative approach to job destinations following a career move, thus allowing us to
examine the career paths of individuals in the IT workforce. construct career sequences from the beginning of respondents’
Identifying career sequences requires analyses not just at careers.
single points in time but across individuals’ work histories
(Abbott 2003). Accordingly, we employ an inductive ap-
proach to understand the complexities of individuals’ career Sample
changes across time and employ quantitative analyses to ad-
dress the generalizability of conclusions to the IT workforce. We selected a sample of respondents from the NLSY79 data
The analytical approach here differs from the approaches set using the following criteria: (1) respondents be at least 18
employed in prior studies on IT careers (Chesebrough and years and have attained a high school diploma or its equi-
Davis 1983; Kaiser 1983; Tanniru 1983) in that a formal, valent; (2) respondents have worked in a full-time IT job for
replicable analysis of career sequences is conducted on a at least one continuous year anytime after entering the work-
relatively large sample, using optimal matching (a sequence force between 1979 and 2006; and (3) respondents provide at
analysis technique) and cluster analyses. least five contiguous years’ worth of workforce data. The
U.S. Youth Employment Provisions of the Fair Labor Stan-
We also make use of systematic coding strategies to describe dards Act (FLSA) restricts the types of employment for
individuals’ career sequences. This study is also atypical in persons under the age of 18. Accordingly, we applied the “18
that we do not test empirical models identifying variables that years and older” criterion to include respondents who were
explain or predict the career mobility or the career paths to able to work in any job. We also considered respondents to
which individuals will subscribe. Instead, we make use of a begin their careers after attaining a high school diploma (or its
series of statistical tests to verify that the conclusions reached equivalent) to avoid capturing transient vacation or part-time
are indeed statistically significant. This inductive and quanti- IT jobs.
tative approach, we believe, is the most appropriate to
examine the complexities and nuances of career sequences in Consistent with the BLS definition of a full-time, permanent
a relatively large sample of individuals in the IT workforce. job, incumbents in IT jobs were included in our sample if they
had worked “for more than 35 hours a week” for “one con-
tinuous year in a job” (see Polivka 1996). This criterion
Data ensured the selection of respondents who have regarded IT
jobs as a full-time permanent job and not just as a temporary
We analyze actual work history data of a sample of respon- job.2 It has been argued that individuals in temporary jobs are
dents drawn from the National Longitudinal Survey of Youth unlikely to undergo the same cognitive processes with regard
1979 (NLSY79; see Bureau of Labor Statistics 2008). The to their careers as individuals in full-time. permanent jobs
Bureau of Labor Statistics (BLS) began the NLSY79 program (Hulin et al. 1985).
in 1979 by surveying a nationally representative sample of
12,686 respondents who were between 14 and 21 years old
(as of January 1, 1979) and residing in the United States of
America. The NLSY79 continues to track these respondents 2
We conducted sensitivity analyses using a criterion of two years in an IT job
periodically over time. In each wave of data collection, in selecting respondents for inclusion in our sample. The results from this
respondents are surveyed using structured interview techni- analysis are consistent with our original results.

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Joseph et al./IT Career Histories, Mobility Patterns, and Success

We chose to exclude respondents who provided less than five onto the remaining non-IT job categories (e.g., professional,
years of workforce data because we required a sufficiently technical, managerial, clerical, sales, etc.) and their codes (in
long career sequence for each respondent to compare the brackets) as follows: non-IT manager (“G”), non-IT profes-
similarity of one career sequence adequately with another.3 sional (“P”), technical administration and support (“J”), tech-
After applying these criteria, our final sample comprised 500 nician (“T”), sales (“S”), clerical (“C”); craft, production and
respondents (or 3.94 percent) out of 12,686 respondents in the service (“O”), military (“Y”), in school (“X”), unemployed
data set. (“U”), and out of the workforce (“Z”).

We arranged respondents’ careers into sequences of coded


Coding jobs from the point at which the individual entered the
workforce. The average length of career sequences for the
To obtain a career sequence for each respondent in our study individuals in our sample is 22.2 years (SD = 5.8 years), with
data set, we followed Abbott and Hrycak’s (1990) approach the maximum and minimum lengths at 28.0 years and 5.0
by expressing each respondent’s work history as a sequence years, respectively.5 For example, consider the following
of jobs. We used one calendar year as the basic time interval career sequence for a respondent i: P P P P P P P P I I I I I I
in the career sequence. Respondents who switched jobs with- M M. The length of respondent i’s career is 16 years. On
in a given calendar year were coded for their dominant job in entering the workforce, respondent i spent eight years in a
that year. The dominant job refers to the job that the respon- non-IT professional job, then spent six years in a technical IT
dent held for the most amount of time (and for at least 13 job, after which she moved into a managerial IT job for two
weeks) in a calendar year (Bureau of Labor Statistics 2008). years.

The work history data in the NLSY79 contains detailed


information about jobs held by respondents in each year. Jobs Analysis
are coded, described, and categorized according to the Occu-
pation Classification System (OCS; U.S. Census Bureau We employed Abbott and Hrycak’s (1990) sequence analytic
1971, 2000) which distinguishes between 12 major job cate- approach to identify distinct career paths in our data. This
gories (e.g., professional, technical, managerial, clerical, approach comprises two separate analyses: an optimal
sales, etc.) and identifies 417 separate subcategories (e.g., matching analysis of career sequences to establish the inter-
accountants, bank officers, chemical engineers, etc.). The sequence distances between all pairs of career sequences in
OCS was refined in 2000 and 2002 to reflect the proliferation the study data set and a cluster analysis that uses the inter-
of jobs and job titles in the U.S. labor market. IT jobs coded sequence distances to group career sequences into meaningful
by OCS include “Computer and Information Systems clusters (i.e., career paths).
Managers,” “Computer Systems Analysts,” and “Database
Administrators.” A full list of IT jobs and their respective
OCS codes are presented in Table 1.
Optimal Matching Analysis
Using these OCS codes, we noted each respondent’s job in
Optimal matching analysis (Sankoff and Kruskal 1983) is a
each year from 1979 to 2006 using the appropriate coding
statistical method that yields a measure of resemblance
scheme in force at the time of data collection. For ease of
between pairs of career sequences. The technique calculates
analyses, we recoded jobs held by respondents into one of 13
similarity scores between pairs of career sequences and
broad job categories presented in Table 2. All non-
measures the extent to which two career sequences differ by
managerial IT jobs codes (in Table 1) were recoded as
counting the number of substitutions, insertions, and deletions
technical IT jobs (i.e., “I”) while Computer and Information
needed to transform one sequence into the other. By allo-
Systems Manager jobs were recoded as IT managerial jobs
cating costs to substitutions, insertions and deletions, pairs of
(i.e., “M”).4 All non-IT job codes in our sample were mapped

3
We conducted sensitivity analyses by increasing the contiguous workforce (Managers and Administrators, not classified elsewhere) should be coded as
data criterion to “at least 10 contiguous years’ worth of workforce data.” The IT management as well.
results from this analysis are consistent with our original results.
5
The average length of career sequences for males and females are not
4
We made a reasonable assumption that for all individuals identified as IT significantly different (t = -1.53, df = 452.52, p = 0.172). The average length
managers in the OCS 2000/2002 codes, all of their prior contiguous jobs with of career sequences for males in our sample is 21.8 years (SD = 6.0 years),
Code 220 (Office Manager, not classified elsewhere) and Code 245 and the average length of career sequences for females is 22.6 (SD = 5.5).

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Joseph et al./IT Career Histories, Mobility Patterns, and Success

Table 1. Occupation Classification Codes and their Corresponding Jobs in the IT Profession
Jobs 1970 Code 2000 Code 2002 Code
Computer and Information Systems Manager 11 110
Computer Systems Analyst/Computer Scientist 004 100 1000
Computer Programmer 003 101 1010
Computer Specialist 005
Computer Software Engineer 102 1020
Computer Support Specialist 104 1040
Database Administrator 106 1060
Network and Computer Systems Administrator 110 1100
Network Systems and Data Communications Analyst 111 1110
Computer Hardware Engineer 140 1400

Source: Bureau of Labor Statistics “NLSY79 Attachment 3: 1970, 1980 & 2000/2002 Census Industrial & Occupation Classification Codes and
1977 Department Of Defense Enlisted Occupational Codes,” 2006.

Table 2. Job Codes and Definitions


Jobs Code Definition
IT I Technical IT job (i.e., systems analyst; programmer; software and hardware engineer; IT
support specialist; database, network and systems administrator; network and data commu-
nication analyst; computer specialist)
M Managerial IT job (i.e., computer and information systems manager)
Non-IT C Clerical job (e.g., clerk, secretary, office and administrative support worker)
G Non-IT managerial job (e.g., general manager, financial manager, sales manager)
J Technical administration and support job (e.g., computer/peripheral equipment operator, data
entry clerk; computer, office equipment or automated teller repairer)
O Craft, production and service job (e.g., protective service, food and beverage worker,
entertainer, janitor, service worker, laborer)
P Non-IT professional job (e.g., accountant, human resource executive, financial analyst, legal
professional, engineer, psychologist, scientist, healthcare professional, teacher)
S Sales job (e.g., retail salesperson, insurance sales agent, advertising sales agent)
T Technician (e.g., engineering technician, healthcare technician, chemical technician)
Out of U Unemployed (i.e., is actively searching for employment during a job gap)
Civilian X Enrolled in School
Workforce Y Military service
Z Out of workforce (i.e., is not actively searching for work during a job gap)

sequences can be compared, and sequences that “cost” the sequences (Wilson et al. 1999). The similarity scores are
least to be transformed into another are considered the most rescaled into distance scores by dividing the similarity scores
similar (Abbott and Forrest 1986). Once all sequences are by 100 and subtracting from 1. The resulting distance matrix
analyzed, the outcome is a matrix detailing how similar each (dimensions: 500 rows by 500 columns) is then analyzed
sequence is to all others in a given data set. using cluster analysis to empirically group the various career
sequences into clusters (Hair et al. 1995). Based on a sensi-
We use the optimal matching algorithm in ClustalG (Wilson tivity analysis of various insertion, deletion and substitution
2002) to calculate the similarity scores for all career cost matrices and on the recommendations of Abbott and his

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Joseph et al./IT Career Histories, Mobility Patterns, and Success

colleagues (Abbott and Forrest 1986; Abbott and Hrycak Second, we assessed the robustness of the results of the
1990) and of Sabherwal and Robey (1993), we set the hierarchical agglomeration by reanalyzing the distance matrix
insertion, deletion and substitution costs to the same value with a nonhierarchical cluster analysis. Specifically, we
across all pairs of job codes. The rationale for doing this is employed a K-means clustering algorithm in SPSS and
that the cluster analysis algorithm is not sensitive to variations specified that three clusters be formed. The level of agree-
in distance matrices derived from different cost matrices.6 ment in the resulting cluster memberships of the hierarchical
and nonhierarchical clustering algorithms was very high
(Cohen’s kappa = 0.93, p < 0.001), suggesting near perfect
Cluster Analysis agreement (Landis and Koch 1977) across the two clustering
algorithms.
We then conducted two sets of cluster analyses on the
distance matrix derived from optimal matching analysis to
identify distinct career paths in our data. First, a hierarchical Results
agglomerative clustering technique was used to analyze the
distance matrix derived from the optimal matching analysis In this section, we report our results according to the heuristic
and to group career sequences into “natural groups” (Alden- model that guided our study (Figure 1). The following sec-
derfer and Blashfield 1984, p. 16) of career paths in the IT tions present the career paths identified from the analyses of
workforce. Specifically, we employed the two-step cluster career sequences, and the types and timings of career mobility
analysis procedure in SPSS to analyze the distance matrix by from the analyses of movements across organizational and
specifying the 500 columns to represent the clustering occupational boundaries. We then report our findings on the
variables and to determine the number of viable clusters in the antecedents and consequences of career paths.
data. The two-step clustering algorithm is well suited to
analyze large data sets in which there are no predetermined
numbers of clusters. Career Paths

Accordingly, we did not limit the two-step clustering algo- The sequence analysis of work histories reveals that there are
rithm to produce a specific number of clusters but allowed it three types of career paths in the IT workforce. Table 3
to determine, automatically, up to a maximum of 15 clusters presents exemplars of career sequences for each career path.
Table 4 provides the descriptive statistics showing the extent
(the default in SPSS). The clustering algorithm derives the
to which each occupation is represented in each career path.
candidate number of clusters by comparing model AIC fit
statistics (Akaike’s Information Criterion; Akaike 1974)
The first cluster, which we label “Information Technology
across different clustering solutions. The cluster solution that
(IT) Career,” comprises 173 individuals (34.6 percent of the
best fits the data is indicated by the greatest ratio of change in
sample). From Table 3, we see that individuals in this career
the AIC fit statistic between a cluster solution with n clusters
path, on average, enter the IT profession at a relatively early
and a two-cluster solution (Bozdogan 1987; Norušis 2008). stage of their careers, after some non-IT work experience (3.9
The AIC fit index indicated that a three cluster solution best years, SD = 4.6 years). These individuals tend to remain
fits the data. within the IT profession for the remaining duration of their
careers or move into a managerial IT position at a later point
in time.
6
Although substituting one occupation with another in a career sequence The remaining two clusters include individuals who work in
should intuitively incur costs, Monte Carlo studies (Abbott and Hrycak 1990) IT jobs for a significantly smaller proportion of their work
find that drastically different substitution costs for occupations all result in
histories. The second cluster, labeled “Professional Labor
“overwhelming similarities” in cluster memberships (p. 164). As such,
Abbott and Hrycak conclude that the cluster analysis “seems to behave
Market (PLM) Career,” is composed of 147 individuals (29.4
robustly with variation in substitution costs” and that “differences in minor percent of the sample) who typically enter IT jobs at a rela-
analytic decisions are unlikely to drastically change results” (p. 164). Our tively early stage of their careers after some non-IT work
sensitivity analyses using different substitution costs results in an intra-class experience (5.0 years, SD = 4.8 years). Most of these indi-
correlation of 1.0 (p < 0.001), indicating perfect consistency in the cluster viduals (95.2 percent) exit IT jobs after about two years of IT
memberships across different substitution scenarios. For example, we con-
work experience (2.3 years, SD = 2.9 years). Individuals in
sidered scenarios where a change from an IT job to a non-IT job would cost
more than transiting from a non-IT job to another non-IT job. As this and
this career path spend most of their careers in non-IT profes-
other scenarios produced identical cluster memberships, we used the same sional (27.4 percent) or non-IT managerial (16.9 percent)
relative costs as Abbott and Hrycak. jobs.

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Table 3. Exemplars of Career Sequences of Individuals†


Clusters ID Sequence
1 I I I I X X X X I I I I I I I I I I I
Information 2 P I I I I I I I I I I I I I I
Technology (IT) 3 P P P P I I I I I O O I I I I I
Career 4 S I I T P C T I I I I P P P I I I
(N=173; 34.6%) 5 C O I I I I I I I I M M M M M M M M
6 O O O O C G G I I I M M M M M M M M M M M
7 C G P I C C C C C C C C C C C C G G P P G P
Professional 8 T P P P P I T P Z Z Z Z P P P
Labor Market 9 O X C O G P C P G C C C G G G P P I
(PLM) Career 10 X I I I S S P S P G G G G G G G S S
(N=147; 29.4%) 11 P P P P O P I S S S G G G G G G G G
12 P P P P P P P P I G G G G G G G G G G
13 S O O I I I I I I I I I I I O O O
Secondary Labor 14 C C O C O O G G O G U U X I I I I I
Market (SLM) 15 C C O C C C J J O J J J J J J J J J J I I I
Career 16 C C C C C C C C C G C C C I I I C C
(N=180; 36.0%) 17 C U Z S C G C C I O O O G C C C
18 O O O Y Y Y Y Y Y Y Y Y Y Y Y X X X I

See Table 2 for detailed meanings of codes. I: IT; M: IT Manager; C: Clerical; G: Non-IT Manager; J: Technical Admin & Support; O: Craft,
Production, and Service; P: Non-IT Professional; S: Sales; T: Technician; U: Unemployed; X: In School; Y: Military Service; Z: Out of Workforce.

Table 4. Mean Proportion of Work History for Each Job Within Each Career Sequence
SLM
Jobs F
IT Career PLM Career Career
IT Jobs
Technical IT I 51.0% 12.8% 15.0% 284.88***
Managerial IT M 7.6% 0.1% 0.0% 46.63***
Non-IT Jobs
Non-IT Manager G 2.7% 16.9% 4.1% 82.64***
Non-IT Professional P 6.3% 27.4% 3.6% 142.70***
Clerical C 4.2% 10.0% 20.2% 42.84***
Technical Administration & Support J 2.3% 0.8% 8.4% 21.69***
Craft, Production and Service O 5.1% 6.0% 20.6% 57.74***
Sales S 2.0% 4.5% 3.7% 4.90***
Technicians T 1.2% 3.9% 4.9% 8.06***
Out of Civilian Workforce
Unemployed U 0.5% 0.5% 1.1% 3.93***
In School X 14.8% 14.2% 6.7% 27.80***
Military Service Y 1.4% 0.6% 8.8% 22.26***
Out of Workforce Z 1.0% 2.2% 2.9% 3.55*
Length of Sequence (years) Mean 21.61 21.82 23.07 3.26*
SD 5.93 5.53 5.86
MANOVA: Hotelling’s T = 3.458, F(26, 968) = 64.365***; * p < 0.05, ** p < 0.01, *** p < 0.001

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The term professional labor market is adapted from the labor Career Mobility
market segmentation literature distinguishing between dif-
ferent types of labor markets (Althauser and Kalleberg 1981), Although the previous analyses provided insights into the
which define the boundaries within which individuals develop career paths that characterize individuals in the IT workforce,
careers. The firm internal labor market, for example, defines the analyses were restricted to only occupational mobility. As
the firm as the labor market boundary as one’s career progres- highlighted earlier, a boundaryless career may be boundary-
sion occurs within a single firm. The PLM cluster includes less both across occupations and across organizations. How-
individuals who spend a significant amount of their time ever, prior research has yet to examine whether a career that
moving within and between associated professional and appears boundaryless across occupations may still be bounded
managerial occupations, perhaps to explore and build general within organizations, or vice versa. To provide a more com-
expertise (Wholey 1985). We thus label this cluster the prehensive understanding of boundaryless careers, we
“Professional Labor Market Career,” where one’s career is examine individuals’ career mobility across both occupational
bounded by other non-IT professional and non-IT managerial and organizational boundaries.
occupations and where career progression involves movement
within and across two or more associated professional
occupations, not necessarily confined to a single employer
Types of Career Mobility
(Wholey 1985).

The third cluster, which we label as “Secondary Labor Market As individuals may move across occupational and/or
(SLM) Career,” is composed of 180 individuals (36.0 percent organizational boundaries, we identified three unique forms
of sample). In contrast to the first two groups, individuals in of career mobility (Figure 2): (1) occupation only mobility,
this third cluster tend to enter IT jobs at a later stage of their referring to a job change from one occupation to another
careers after accumulating a significant amount of non-IT within the same organization; (2) organization only mobility,
work experience (10.8 years, SD = 6.6 years). Like the referring to a job change from one organization to another
individuals in PLM careers, individuals in SLM careers stay within the same occupation; and (3) occupation and organi-
for a relatively short period in IT jobs (2.7 years, SD = 2.7 zation mobility, referring to a job change occurring across
years). Unlike the individuals in PLM careers, however, both occupations and organizations simultaneously.
individuals in SLM careers tend to work in occupations that
are lower in economic status when they are not in the IT Figure 2 shows the total distribution of career mobility along
profession. The average Total Socioeconomic Index (TSEI; occupational and organizational boundaries. Out of the 3,149
Hauser and Warren 1997)7 for the SLM career is 40.10 (SD = career moves made by individuals in our sample, 2,365 (74.5
5.05), which is significantly lower than the average TSEI of percent) were across occupational boundaries. Out of the
the PLM career (51.08, SD = 5.85; t = 18.21, p < 0.001) and 2,346 occupational changes, 1,508 (64.3 percent) occupa-
the IT career (54.77, SD = 5.41; t = 26.33, p < 0.001). Indi- tional changes took place within organizations. Only 803
viduals in SLM careers tend to spend more of their time in (25.5 percent) of all career moves involved changing organi-
clerical (20.2 percent), craft (20.6 percent), military (8.8 zations but not occupations.
percent), or technical administration and support (8.4 percent)
types of positions. Table 5 provides further analysis of the average frequency
with which the three types of occupational and organizational
The label of this group, “Secondary Labor Market Career,” mobility occurred across the different career paths. Table 5
draws upon the concept of secondary labor market defined in further affirms that the individuals in our sample change
the labor market segmentation literature (Althauser and occupations more often than they change organizations (4.74
Kalleberg 1981). SLM careers are typified by lower-tier jobs versus 3.29 times; t = 10.94, df = 499; p < 0.001).
that tend to offer little to individuals in terms of status,
opportunities for promotion, autonomy, or the ability to inde- Figure 3 provides a comparison of the average career mobility
pendently bargain for favorable pay (Kalleberg and Sorensen across the three careers in the IT workforce. Individuals in IT
1979; Piore 1975). careers are significantly more likely to change organizations
within an occupation, compared to individuals in PLM (t =
7
3.47, df = 318, p < 0.001) and SLM (t = 3.74, df = 351, p <
The TSEI summarizes the prestige and economic status of an occupation 0.001) careers. Further, individuals in IT careers are signi-
relative to others (Hauser and Warren 1997). The TSEI is indicated by the
education required and the earnings attained in each occupation. Higher
ficantly less likely to change occupations, compared to
TSEI scores reflect occupations possessing higher levels of prestige and individuals in PLM careers (Table 5: 6.02; SD = 2.86) and
economic standing. SLM (Table 5: 5.40; SD = 2.67) careers. Taken together,

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Joseph et al./IT Career Histories, Mobility Patterns, and Success

Occupation and
Organization
n = 838
( 26.61%)

Occupation
Only
n = 1508
(47.89%)

Organization
Only
n = 803
(25.50%)

Figure 2. Occurrences of Career Moves in the Sample

Table 5. Mean Career Mobility Within and Across Career Paths

IT Career PLM SLM Total F


Career Career

Occupation Only Mean (SD) 1.89 ( 1.85 ) 4.06 ( 2.31 ) 3.24 ( 2.37 ) 3.02 ( 2.35 ) 40.77***
Mobility

Organization Only Mean (SD) 1.97 ( 1.58 ) 1.41 ( 1.30 ) 1.39 ( 1.37 ) 1.60 ( 1.45 ) 8.94***
Mobility

Occupation and Mean (SD) 1.05 ( 1.12 ) 1.94 ( 1.42 ) 2.07 ( 1.44 ) 1.68 (1.41) 29.89***
Organization Mobility

Total Career Mobility Mean (SD) 4.91 ( 2.74 ) 7.41 ( 3.06 ) 6.71 ( 3.00 ) 6.29 (3.11) 31.87***

Total Number of Mean (SD) 2.98 (2.44) 6.02 (2.86) 5.40 (2.67) 4.47 (2.95) 59.075***
Occupations

Total Number of Mean (SD) 3.04 (1.88) 3.36 (1.94) 3.48 (2.12) 3.29 (1.99) 1.800
Organizations

Legend: Denotes significant pairwise two-tailed t-test comparisons at p < 0.05


*p < 0.05, **p < 0.01, ***p < 0.001

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Joseph et al./IT Career Histories, Mobility Patterns, and Success

Figure 3. Average Career Mobility Across Careers in the IT Workforce

these results suggest that individuals in IT careers are not ferences in the profiles of career mobility across time. We
bounded by their organization, but remain relatively bounded found that the average organization only mobility (Wilks’ Λ =
within the IT profession. 0.97, F(8, 988) = 1.90, ns) and average occupation and organi-
zation mobility (Wilks’ Λ = 0.99, F(8, 988) = 0.53, ns) were not
Individuals in both the PLM (t = 7.64, df = 318, p < 0.001) significantly different from each other over time across career
and SLM (t = 5.89, df = 351, p < 0.001) careers move more paths. Our analysis showed that the average organization
frequently than those in IT careers. In particular, individuals only mobility and the average occupation and organization
in PLM and SLM careers exhibit significantly more mobility decreased over time as individuals grow older. This
occupation-only mobility than individuals in IT careers. is consistent with career stage theory (Super 1957), which
These results show that individuals in the PLM and SLM argues career exploration typically occurs in the initial stages
careers are least bounded by their occupations and they of one’s career, and that career exploration decreases over
demonstrate frequent occupational mobility within an time.
organization.8
There were, however, significant differences in the average
occupation only mobility over time across clusters (Wilks’ Λ
Timing of Career Mobility = 0.87, F(8, 988) = 8.77, p < 0.001). Figure 4 shows the average
occupation only mobility undertaken by individuals in each
We examined the timing of each type of career mobility using career over time. Individuals in IT careers and PLM careers
a repeated measures analysis of variance to test for dif- tend to change occupations within organizations in the early
stages of their careers. Individuals in PLM careers, in parti-
cular, tend to exhibit occupation-only mobility within the first
8 12 years of their career, and this type of mobility declines
We conducted additional analyses to examine the extent to which
individuals’ mobility into the IT workforce, or to other organizations within steeply thereafter. In contrast, individuals in SLM careers
the IT workforce (i.e., organizational turnover) is influenced by general tend to exhibit consistent occupation-only mobility over time,
availability of jobs. We used unemployment rate as a measure of general even in the last few years of their careers.
availability of jobs as it “is assumed to capture a sample’s relevant job
market” (Trevor 2001, p. 621). We find that a higher unemployment rate is
negatively associated with the probability of mobility across organizations
either into the IT workforce or within the IT workforce. Unemployment rate, Individual Profiles
however, is not significantly related to the probability of mobility into the IT
workforce within organizations. This finding suggests that organizational How do the profiles of individuals differ across career paths?
mobility is more influenced by general availability of job opportunities than
As noted earlier, prior research has argued and shown that
occupational mobility within organizations.

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Joseph et al./IT Career Histories, Mobility Patterns, and Success

Figure 4. Timing of Occupation-Only Mobility Across Time

gender and human capital investments are strongly related to Sciences Major (code 0799). Accordingly, we recoded
career decisions and career opportunities in the workforce individuals’ declared major in college as IT-Related Major or
(Feldman and Ng 2007; Greenhaus et al. 2008; Igbaria and as Non-IT Related Major.9
Chidambaram 1997). We thus profile the individuals within
each career path in terms of their gender and human capital Table 6 presents the profile of individuals in each career path.
variables. The IT career is predominantly male (72.8 percent; χ² = 18.58,
df = 2, p < 0.001). Individuals in IT careers are more likely,
Human capital variables examined include education level, compared to individuals in other careers, to have attained a
cognitive ability, and declared major in college. Education bachelor’s degree or higher (83.2 percent) and majored in an
Level measured individuals’ highest education attainment on IT-related program while in college (61.8 percent). These
four levels: (1) high school diploma or its equivalent; (2) high individuals also tend to score higher in the cognitive ability
school diploma with some college education; (3) bachelor’s tests (78.48 percentile; F(2, 483) = 33.48, p < 0.001). We label
degree; and (4) postgraduate degree. Percentile Score on individuals in IT careers as “IT professionals” as their
Cognitive Ability Test was measured using the percentile individual profile is consistent with the prototypical IT
score of the Armed Forces Qualifying Test (AFQT), which professional espoused in IT literature (Enns et al. 2006;
was administered to the NLSY79 respondents in 1980. The Slaughter and Ang 2004; Slaughter et al. 2007).
AFQT percentile score is a composite of four quantitative and
verbal tests: mathematical knowledge, arithmetic reasoning, By comparison, the PLM career is composed of a more
paragraph comprehension, and word knowledge (Bureau of balanced proportion of males and females (male: 55.1 per-
Labor Statistics 2008). This variable tends to be correlated cent; female: 44.9 percent). Like IT professionals, individ-
with educational level, as individuals usually advance to uals in PLM careers are likely to have attained at least a
higher educational levels based on how well they score on bachelor’s degree (79.6 percent) but with more individuals
such tests (Mayer 2000). going on to attain a postgraduate degree (41.5 percent). Indi-
viduals in PLM careers are also as likely to score as well as
The NLSY79 also captures data about declared major in individuals in IT careers on cognitive ability tests (at the 72.6
college. IT-related majors recorded in the NLSY79 include
Computer and Information Sciences (code 0701), Information
Sciences and Systems (code 0702), Data Processing (code 9
Respondents who declared their majors include those with a postgraduate
0703), Computer Programming (code 0704), Systems degree, bachelors’ degree, and those who have high school with some college
Analysis (code 0705), and Other Computer and Information education.

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Table 6. Individual Profiles of Each Career Path


IT PLM SLM
Sample Career Career Career χ²
N 500 173 147 180
34.6% 29.4% 36.0%
Demographics Male 300 126 81 93 18.58***
Gender 60.0% 72.8% 55.1% 51.7% (df = 2)
Female 200 47 66 87
40.0% 27.2% 44.9% 48.3%
Human Capital Postgraduate 134 57 61 16 113.97***
Education Level Degree 26.8% 32.9% 41.5% 8.9% (df = 6)
Bachelor’s Degree 195 87 56 52
39.0% 50.3% 38.1% 28.9%
High School with 95 21 16 58
Some College 19.0% 12.1% 10.9% 32.2%
High School 76 8 14 54
Diploma 15.2% 4.6% 9.5% 30.0%
IT-Related Major Non-IT-Related 292 66 105 121 45.24***
Major 58.4% 38.2% 71.4% 67.2% (df = 2)
IT-Related Major 208 107 42 59
41.6% 61.8% 28.6% 32.8%
F
Percentile Score on Mean 69.70 78.48 72.60 58.75 33.46***
Cognitive Ability Test SD 24.33 21.90 21.96 24.42 (df = 2, 483)

percentile). Unlike individuals in IT careers, individuals in 1995; Valcour and Ladge 2008). To evaluate whether objec-
PLM careers are less likely to have majored in an IT-related tive career success differed across the career paths, we
program in college (28.6 percent IT-related majors). examine the average real annual pay of individuals in each
career path. We computed the average real annual pay using
The SLM career is also composed of equal proportions of a CPI deflator, with 1982-1984 as the base year (Bureau of
males and females (males: 51.7 percent; females: 48.3 per- Labor Statistics 2006), from individuals’ reported total annual
cent), but individuals here have typically attained a lower pay for each year.
education level compared to individuals in the other careers.
Individuals in SLM careers tend to have attained a high Consistent with the characterization of careers in the secon-
school diploma or its equivalent (30.0 percent) or a high dary labor market, individuals in SLM careers obtained the
school diploma with some college education (32.2 percent). least average real annual pay ($18,225; SD = $8,615; F(2, 497)
A smaller proportion of individuals in the SLM career have = 31.02, p < 0.001). Comparing the average real annual pay
attained a bachelor’s degree (28.9 percent) compared to the of IT professionals with individuals in PLM careers, indi-
other two careers. Out of those who attended college, a third viduals in IT ($32,281; SD = $18,593) and PLM ($32,530; SD
of the individuals (32.8 percent) in the SLM career majored = $27,773) careers are neither better off nor worse off than
in an IT-related program in college. Figure 5 summarizes the each other in terms of average real annual pay (t = 0.093, df
key individual profile differences across clusters. = 247.87, ns). However, the variance in pay for individuals
in PLM careers is higher than the variance in pay for IT
professionals (Levene’s test for homogeneity of error
Objective Career Success variances, F(2, 497) = 13.44, p < 0.001).

The profiles of individuals, their career paths, and the experi- Figure 6 presents the 25th percentile, median, and 75th percen-
ences that individuals gain within their career paths have tile of real annual pay for individuals in each career. It ap-
implications for their objective career success (Judge et al. pears that IT professionals consistently receive moderately

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Figure 5. Individual Profiles Across Careers in the IT Workforce

Legend: The diamond represents the median real annual pay. The upper and lower horizontal bars represent the 75th and 25th percentiles,
respectively, of real annual pay for a given career. Real annual pay was computed using a CPI deflator, with 1982–1984 as the base year.

Figure 6. Objective Career Success Across Careers in the IT Workforce

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Figure 7. Key Characteristics in Each Career Path

high pay over the course of their careers ($36,690 at the 75th Sub-Career Paths Within the Information
percentile; $29,152 at the median; and $21,694 at the 25th Technology Career
percentile). By comparison, individuals in PLM careers are
either better compensated ($38,744 at the 75th percentile), or Within the IT career, we find three sub-career paths: (1) tech-
less well compensated ($26,277 at the median; and $17,630 nical IT, (2) managerial IT, and (3) late entry IT careers.
at the 25th percentile) in terms of pay received given their These three sub-career paths differ in terms of the dominance
frequent occupational mobility.10 of various occupations (Table A1 in the Appendix). Tech-
nical IT professionals hold the largest proportion of technical
Figure 7 summarizes our findings on the key characteristics IT jobs in their work histories compared to individuals in the
differentiating individuals in each career path, and the managerial IT and late entry IT careers. Technical IT profes-
resulting indications of objective career success. sionals typically start in technical IT jobs very early in their
careers (23.6 years of age, SD = 2.5 years), right after school
(46 percent) or after a brief spell in non-IT jobs such as
Analyses of Sub-Career Paths clerical (14 percent); craft, production, and service (13 per-
cent); and technical administration and support (11 percent).11
Although the cluster analysis identified three primary career Thereafter, they tend to stay within the IT profession for the
paths, Aldenderfer and Blashfield (1984, p. 37) suggested the duration of their careers.
possibility of second order clusters with higher homogeneity
nested within the larger first order clusters. To explore the Managerial IT professionals, on the other hand, spend about
possibility of second order career clusters, we subjected the a third (36 percent) of their work histories in non-IT
career sequences within each primary career path to further occupations. Their career paths show that many incumbents
hierarchical and nonhierarchical agglomeration. Our analysis experiment with non-IT occupations in early parts of their
reveals a more nuanced set of sub-career paths, nested within career, but they typically enter technical IT jobs by 26.2 years
the three primary career paths (Appendix). This section of age (SD = 5.3 years). These individuals enter IT jobs from
describes the career paths and characteristics of individuals
within these sub-careers.
11
Technical administration and support jobs include Computer and Peripheral
Equipment Operators, Key Punch Operators, Data Entry/Data Processing
10
Real annual pay for SLM careers is $22,938 at the 75th percentile, $18,032 Machine Repairmen, and Computer/Automated Teller/Office Machine
at the median, and $12.310 at the 25th percentile. Repairers.

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school, typically after postgraduate education (26 percent) or Sub-Career Paths Within the Secondary
from non-IT jobs such as non-IT professional (20 percent); Labor Market Career
technical administration and support (16 percent); and non-IT
managerial (12 percent). Thereafter, these individuals remain Within the SLM career, we find five sub-career paths:
within the IT profession and work their way into managerial (1) technical administration and support (TAS) career;
IT positions by the latter portions of their careers. (2) clerical career; (3) craft, production, and service (CPS)
career; (4) military career; and (5) random career. Individuals
In contrast to the first two subgroups, about two-thirds (66 in SLM careers appear to be the most heterogeneous, with
percent) of the work histories of late entry IT professionals significant differences across the five sub-career paths in
are in non-IT occupations. Examining their career paths, we terms of proportions of occupations and individual profiles
find that these individuals typically transit into the IT profes- (Tables A5 and A6). We describe the key differences below.
sion from non-IT jobs such as non-IT professional (27
percent); non-IT managerial (12 percent); craft, production, Individuals in the TAS career tend to work for long periods in
and service (12 percent); clerical (10 percent); technical technical administration and support jobs (Table A5: 42 per-
administration and support (10 percent), and sales (10 cent) before entering technical IT jobs in the later stages of
percent). Individuals in this subgroup move into technical IT their careers. For these individuals, mobility into the IT pro-
jobs during mid- or late-career (32.1 years in age, SD = 5.9 fession appears to be an “upgrade” from the technical admin-
years) and tend to remain within the IT profession thereafter. istration and support jobs that they have worked in for most
of their careers. Similarly, individuals in clerical (C = 53
percent), CPS (O = 61 percent), and military (Y = 57 percent)
Although there are no significant differences in the demo-
careers tend to work for long periods in their respective
graphics and human capital characteristics of individuals
dominant occupations. These individuals enter technical IT
within the IT sub-careers (Table A2), we found that mana-
jobs later in their careers, typically about 11 to 14 years after
gerial IT professionals are paid significantly more ($43,629,
starting their careers, but tend to stay in technical IT jobs for
SD = $46,491; F(2, 170) = 16.62, p < 0.001) compared to tech-
about 2 to 3 years. Finally, the individuals in the Random
nical IT professionals ($29,667, SD = $11,616) and late entry
sub-career path tend to change occupations frequently
IT professionals ($24,939, SD = $10,758). In turn, technical (average of 7.9 career moves), and have no dominant occu-
IT professionals have accumulated more IT-specific human pation. Technical IT jobs appear to be only one of the “stops”
capital and, thus, are compensated significantly more than late for individuals in this sub-career path.
entry IT professionals (t = 2.33, df = 114.47, p < 0.05).
Individual profiles differ between the career paths. Signifi-
cantly more females are in clerical careers (Table A6: 87 per-
Sub-Career Paths Within the Professional cent) compared to males. In contrast, significantly more
Labor Market Career males than females are in CPS (82 percent) and military (77
percent) careers. The gender compositions are balanced in
Individuals in PLM careers may be classified into one of two TAS and Random sub-career paths. Individuals in TAS
sub-career paths distinguished by the proportion of their careers are more likely to be IT majors (57 percent) compared
career spent in non-IT professional jobs such as accounting, to individuals in other sub-career paths. The preceding dif-
finance, human resources, or engineering (Table A3: 39 per- ferences in individual profiles appear to arise because indi-
cent of career); and non-IT managerial jobs such as a finance viduals in SLM careers come from different walks of life—
manager, human resource manager, or general manager (29 military personnel, blue and white collar workers, and indi-
percent of career). Hence, we name these two sub-career viduals who do not settle down in any occupation. Despite
paths (1) technical PLM career and (2) managerial PLM their differences, the career outcomes of these individuals are
career accordingly. similar: lower pay when compared to individuals in the IT and
PLM careers.
Individuals in these two sub-career paths do not differ signi-
ficantly in their demographics and human capital acquired
(Table A4). Individuals in a managerial PLM career Discussion
($38,024, SD = $36,896), however, earn significantly more on
average than individuals in the technical PLM career We undertook this study to achieve the following goals:
($27,801, SD = $15,015; t = 2.14, df = 85.96, p < 0.05). (1) to identify and describe the contemporary careers of

444 MIS Quarterly Vol. 36 No. 2/June 2012


Joseph et al./IT Career Histories, Mobility Patterns, and Success

individuals in the IT workforce; (2) to examine their mobility and went on to forge careers outside the IT profession.
across occupations and organizations within their careers; The PLM and SLM careers forged by individuals who have
(3) to differentiate the profiles of individuals associated with worked in the IT workforce have yet to be documented in the
a given career; and (4) to assess the objective career success IT literature. The PLM and SLM careers appear to comprise
associated with contemporary careers. To accomplish these individuals who explore the viability of becoming IT
goals, we compiled a longitudinal data set comprising work professionals at some point in their work histories.
histories of 500 individuals who worked in a full-time IT job
at any point between 1979 and 2006 for at least a year. We Individuals in PLM careers explore the viability of an IT job
analyzed their work histories using optimal matching, cluster early in their work histories. After IT, the work histories of
analyses, and variance analyses. individuals in PLM careers are predominantly in non-IT
professional and managerial jobs. The careers of these indi-
viduals may be further partitioned into two sub-career paths:
Career Paths (1) technical PLM, for those who stay predominantly in
professional occupations, and (2) managerial PLM, for those
This study finds that careers in the IT workforce are more who stay predominantly in managerial occupations. The
varied than previously thought. Specifically, this study finds career sequences of individuals in PLM careers appear to
three broad careers paths in the IT workforce: (1) information resemble those of the ex-IT professionals documented by
technology (IT) career; (2) professional labor market (PLM) Reich and Kaarst-Brown (1999, 2003). Although we do not
career; and (3) secondary labor market (SLM) career. Within have information about their underlying motivations and
each of these three broad career paths are specific careers that decisions to leave the IT profession, the available information
vary by the nature of the job and position. Together, these about their job origins and destinations suggests that these
broad and specific career paths draw attention to a diverse individuals may exemplify a variation of the boundaryless
range of careers that add new insights to the IT careers career—a career where occupations do not pose boundaries
research. and one where individuals choose to explore different occupa-
tions, typically within the security of their organization.
IT professionals typically begin their venture into IT right
after college or after a brief spell in a non-IT job. Thereafter, In comparison, the SLM career represents a group of indi-
these IT professionals spend their remaining work histories in viduals who operate predominantly in the secondary labor
the IT profession. Within the IT career, some IT profes- market for a large part of their work history. Individuals in
sionals choose to remain in technical IT jobs and follow a this group are the most heterogeneous of the three broad
technical IT career. Other IT professionals transit from a career paths. They appear to come from all walks of life
series of technical IT jobs into a managerial IT job to pursue ranging from blue collar workers to clerical staff to military
a managerial IT career. The technical IT and managerial IT personnel who are looking for a chance to renew their careers
careers typify the dual career paths described in the early IT in the IT profession after leaving military service (e.g., Cisco
careers literature (Chesebrough and Davis 1983; Ginzberg Systems Inc. 2008). Indeed, we identified five subgroups of
and Baroudi 1988; Kaiser 1983). individuals that clustered along occupational lines: technical
administration and support; clerical; craft, production, and
Within the sub-career paths in IT, we find support for our service; military service; and one subgroup showing no
assertion that a dual career path in IT is unduly restrictive. dominant occupation throughout individuals’ careers. IT jobs
We uncover a previously undocumented sub-career path: the appear in the latter portions of these individuals’ work his-
late entry IT career. The late entry IT career represents a tories. It could be that these individuals are marginal workers
group of individuals who spend much of their early careers in the IT profession with different attitudes and motivation.
outside of IT and undertake a mid-career move into IT. Little It is unlikely that these individuals in SLM careers undergo
is known about late entry IT professionals. As such, research the same cognitive processes with regard to their careers as
examining their attitudes, motivations, and labor market individuals within IT and PLM careers (Hulin et al. 1985).
experiences will complement existing research examining IT
professionals whom organizations move out of IT to “seed the
line” (Reich and Kaarst-Brown 1999, 2003). Career Mobility

Interestingly, only about a third (34.6 percent) of individuals In further analyzing the types and timings of career mobility
in our sample adhered to an IT career. The remaining two- across careers, we find that the three broad careers are
thirds (65.4 percent) of our sample spent brief periods in IT boundaryless in different ways. Individuals in IT careers tend

MIS Quarterly Vol. 36 No. 2/June 2012 445


Joseph et al./IT Career Histories, Mobility Patterns, and Success

to move across organizations but stay within the IT profes- Weisberg 2002). In our study, organization only mobility (or
sion. This finding suggests that IT professionals are not organizational turnover) accounts for only a small fraction of
bounded by their organization but remain relatively bounded the three types of mobility observed, although it is highest for
within the IT profession. From a skills transferability IT professionals.
perspective (Becker 1975), IT professionals seem to have
accumulated sufficient IT-specific human capital from the
substantial periods within the IT profession to enable them to Individual Profiles
transfer their skills to other organizations while staying within
the IT profession (Mithas and Krishnan 2008). The diverse career paths attract individuals with different
profiles. Individuals in the IT career path match the profile of
Interestingly, individuals in both the PLM and SLM careers the prototypical IT professional portrayed in the IT literature:
change occupations within organizations quite frequently. male, attained at least a bachelor’s degree with a major in an
This finding suggests that individuals in PLM and SLM IT-related program, and scores highly on cognitive aptitude
careers are least bounded by occupations but the organization tests (Enns et al. 2006; Slaughter and Ang 2004; Slaughter et
appears to play a large role in their moves across occupations. al. 2007). In contrast, the prototypical individual in a PLM
We suspect, however, that the mechanisms facilitating fre- career is one who attended college, majored in a non-IT-
quent occupational mobility within organizations for indi-
related course of study, attained a bachelor’s or postgraduate
viduals in SLM careers differ from the mechanisms operating
degree, and scores as highly on cognitive ability tests as IT
for those in PLM careers.
professionals. The prototypical individual in SLM careers,
however, tends to hold comparatively lower education level
Individuals in PLM careers tend to make occupation-only
and scores lower on cognitive ability tests compared to the
moves in the early part of their careers, likely as part of an
prototypical individuals in IT and PLM careers.
exploration process to find a job with the best fit. IT, there-
fore, seems to be only one stop in this exploration process, as
This diversity in the individual profiles in the IT workforce
individuals in PLM careers enter an IT job relatively early in
may have its roots in the severe IT labor imbalances experi-
their career and exit after about two years, typically facilitated
by their employers. It appears that organizations provide the enced over the last three decades (Ang and Slaughter 2000).
security and opportunity for these individuals to explore Pressure to fill IT jobs has translated into less concern for
multiple occupations within an organization, perhaps as part demonstrated experience and more willingness to seek plau-
of a job rotation process (Ortega 2001). The complicity of sible candidates from nontraditional sources (Cisco Systems
employers in facilitating occupational mobility suggests an Inc. 2008; Kanter 1984; Moore et al. 2001). For example, a
internal labor market that is not restricted to traditional 2003 ITAA study found only about 50 percent of the IT work-
notions of upward mobility or promotions (Doeringer and force then held an IT-related degree (Information Technology
Piore 1971; Osterman 1984), but that affords individuals in Association of America 2003a). The multidimensional skill
PLM careers job security and career opportunities to explore requirements in the IT profession (e.g., knowledge and skills
multiple occupations within their organizations (Reich and in technology, business operations, and interpersonal skills,
Kaarst-Brown 1999, 2003). Gallivan et al. 2004; Lee et al. 1995) may have led employers
to recruit applicants from a wide variety of disciplinary back-
Individuals in SLM careers, on the other hand, make grounds to fill IT jobs (National Science Foundation 2002).
occupation-only moves throughout their career. It is possible As a result, the IT workforce includes individuals from a
that these individuals are attached to their organizations and variety of backgrounds.
are willing to take on jobs that their organizations require
them to fill. Entry into IT for individuals in SLM careers There is limited IT research that examines how this diversity
tends to take place in the latter portion of their career, perhaps in individuals’ profiles influences the evolution of the career
due to the increased demand for IT personnel during that paths of individuals (Ang and Slaughter 2000). Uncovering
period (Hayes 1998; Moore et al. 2001). the PLM and SLM career paths is, therefore, significant
because it highlights a long-term implication of the low
Overall, our results point to the need for future research to barriers to entry into the IT profession. The diversity of
consider different types of career mobility. Much of the individuals in the IT workforce has translated into significant
organizational turnover research in the IT and management heterogeneity in the career paths of individuals who have not
disciplines assume that individuals turnover to another organi- been socialized into the IT profession by majoring in an IT-
zation within the same occupation (Kirschenbaum and related program in college.

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Objective Career Success Slaughter and Ang 1996) and from new disruptive tech-
nologies (Joseph et al. 2011) may similarly influence
The diversity of careers, career mobility, and individual pro- individuals in other cohorts (in the U.S. or globally) to leave
files results in differing career success. Consistent with the IT profession or their organizations. This turbulent
human capital theory, individuals in SLM careers received environment, at the same time, provides opportunities for
lower pay because they have not invested as much in individuals with varied backgrounds to enter the IT workforce
education—an important aspect of human capital. IT pro- (e.g., U.S. war veterans; Cisco Systems Inc. 2008). We do
fessionals receive higher pay than those in SLM careers, but acknowledge, however, that examining a single cohort consti-
equivalent to individuals in PLM careers, due to having tutes a limitation, and further research is required to examine
invested in education and accumulated occupation-specific if the same findings are applicable to different cohorts of
human capital. These IT professionals are rewarded for individuals.
staying within the IT profession because they continue
leveraging upon and building their IT-specific human capital Another limitation of our study is that we are unable to
(Mithas and Krishnan 2008). examine the reasons why individuals made specific occupa-
tional or organizational mobility decisions. We are limited by
Individuals in PLM careers also receive a similar level of pay, the missing data on variables in the NLSY79 data set cap-
on average, as IT professionals. This finding is consistent turing such information. Even though the NLSY79 attempts
with established evidence showing the pay of ex-IT to collect reasons for career mobility, only about 9.1 percent
professionals being maintained when ex-IT professionals are of respondents had answered this set of questions in the last
moved out to non-IT jobs by their organizations (Reich and five waves of data collection (Bureau of Labor Statistics
Kaarst-Brown 1999, 2003). Thereafter, individuals in PLM 2008). Future research examining the careers of IT profes-
careers appear to capitalize on both general and firm-specific sionals is encouraged to systematically uncover the reasons
human capital to achieve similar levels of career success as IT for undertaking specific career mobility decisions.
professionals.

There is, however, significant variance in the pay of indi- Implications for Future Research
viduals in PLM careers. It appears that some individuals in
PLM careers pay a penalty because their frequent mobility This study has several implications for IT and for broader
has not enabled them to build significant firm-specific and management research. First, expanding the conceptualization
occupation-specific human capital. On the other hand, there and operationalization of boundaryless careers to include both
is a group of individuals in PLM careers who are managers organizational and occupational boundaries enriches the cri-
for a large proportion of their careers. It also appears that terion space by identifying a more differentiated set of career
these individuals are successful in leveraging their general mobility. Doing so allows future research to posit more
human capital to propel themselves into key managerial nuanced theories of boundaryless careers. Prior research ad-
positions that pay more. dresses why individuals develop boundaryless careers through
interorganizational mobility (Sullivan and Arthur 2006), but
little is known about whether and why individuals develop
Limitations boundaryless careers both across occupations and organi-
zations (Ang and Slaughter 2000).
Although the data allowed us to examine careers in a longi-
tudinal fashion, we are constrained to the work histories of Expanding the criterion set of boundaryless career mobility
one cohort of individuals in the U.S. workforce. Nonetheless, may potentially enrich theories of job and occupation
we believe that our findings would be applicable to under- embeddedness (Feldman and Ng 2007; Mitchell et al. 2001;
standing the careers of other cohorts of individuals currently Ng and Feldman 2007). It could be that the fit, links, and
in the IT workforce. The turbulent IT environment (Hayes sacrifices that one must make to leave an organization are
1998; Information Technology Association of America more costly compared to the fit, links, and sacrifices that one
2003b) and heterogeneity of individuals’ backgrounds (Infor- must make to leave an occupation. If so, then this line of
mation Technology Association of America 2003a) remain reasoning may explain why individuals tend to switch into
unchanging characteristics of the IT workforce from the past and out of occupations within their organizations more than
to the present. they enact organizational turnover.

The turbulent IT environment arising from the imbalances in The notion that boundaryless careers are formed by both inter-
the demand and supply of IT labor (Moncarz et al. 2008; organizational and interoccupational mobility has important

MIS Quarterly Vol. 36 No. 2/June 2012 447


Joseph et al./IT Career Histories, Mobility Patterns, and Success

implications for human capital theory. Our finding that more may include individuals who share similar profiles as those in
occupational mobility occurs within organizations suggests PLM and SLM careers, even though the intended target
that organizations value firm-specific human capital over sample is those in IT careers. But clearly, individuals in PLM
occupation-specific human capital. From a skills trans- and SLM careers are not like individuals in IT careers.
ferability perspective (Becker 1975), it appears that firms are Uncovering these previously undocumented groups in the IT
protecting their firm-specific human capital investments by workforce underlines the importance for future research to
providing opportunities for individuals to move between consider individuals’ career decisions within the context of a
occupations within the organization. longitudinal work history.

In contrast, IT professionals seem to have accumulated


sufficient IT-specific human capital from the substantial Implications for Practice
periods within the IT profession to enable them to transfer
their skills to other organizations while staying within the IT Our research has several practical implications. First, this
profession (Mithas and Krishnan 2008). Hence, it is not study shows that individuals in the IT workforce are highly
surprising that IT professionals who are 42 to 49 years old (as heterogeneous, varying in their backgrounds, educational
of 2006) continue to experience organizational mobility where qualifications, and subsequently in the career paths they
career theories posit more stability. As our data are right pursue. It is important, then, for human resource managers
censored and these individuals have yet to report retirement, not to regard IT professionals as a homogeneous group, but to
future research could expect to find their careers remain recognize this heterogeneity in managing and developing their
bounded to the IT profession but not to their organization careers.
until retirement (Jones and McIntosh 2010) and possibly even
after retirement (Maestas 2010). Second, our research suggests the importance of majoring in
IT-related programs in college as a socialization process that
Second, our study draws attention to previous conceptuali- binds individuals to the IT profession. Those who chose to
zations of turnover as being simplistic. Prior IT research on major in IT-related programs while in college tended to
organizational turnover often does not consider the destina- persist in an IT career, usually pursuing technical IT or
tions of individuals after they leave their IT jobs. With this managerial IT careers. As such, the choice of IT-related
study, we provide new evidence that organizational turnover majors as a precursor to a career in the IT profession should
constitutes only a small proportion of all career mobility. We not be overlooked. Non-IT-related majors, on the other hand,
advocate that prior IT organizational turnover research should tend to stay in IT jobs for a short while, but eventually leave
be revisited by refining the traditional definition of turnover IT for other occupations.
to examine three conceptually distinct forms of career
Finally, for the individuals in the IT workforce, our findings
mobility: organizational turnover as mobility to similar jobs
suggest that IT professionals may have career alternatives that
across organizational boundaries; turnaway-within as mobility
are not constrained to the dual career track as suggested by
to other occupations within organizational boundaries; and
prior IT careers research (i.e., Chesebrough and Davis 1983;
turnaway-between as mobility to other occupations across
Kaiser 1983; Tanniru 1983). IT professionals and human
organizational boundaries. This refinement in the concep-
resource managers, in planning IT professionals’ careers,
tualization and operationalization of career mobility, we
might consider moving IT professionals valued by the organi-
believe, brings this study closer to the spirit of the original zation into managerial positions or into line functions. Never-
meaning of turnover as intended by March and Simon (1958). theless, our study also suggests that there are differential
returns to career paths. In essence, leaving an IT career for a
Finally, the results from this study imply that prior IT research non-IT job function may leave one either well compensated
on career paths (Chesebrough and Davis 1983; Kaiser 1983; in terms of pay received, or may result in receiving much
Tanniru 1983; Zabusky and Barley 1996) appears to have also lower pay than one would otherwise have achieved by staying
held an exclusive definition of IT professionals as individuals within the IT profession.
committed to the IT profession and with significant invest-
ments in IT-specific human capital. The newly uncovered
careers in this paper draw attention to the heterogeneity of
individuals in the IT workforce and imply that researchers Conclusion
should exercise care when selecting IT professionals for
future research. To date, cross-sectional research on IT In conclusion, this study contributes to the literature on career
personnel is conducted on samples of IT professionals that paths in several ways. One, our study provides a nuanced

448 MIS Quarterly Vol. 36 No. 2/June 2012


Joseph et al./IT Career Histories, Mobility Patterns, and Success

understanding of the careers and career experiences of Ang, S., Slaughter, S., and Ng, K. Y. 2002. “Human Capital and
individuals in the IT workforce. The typology of careers Institutional Determinants of Information Technology Compen-
identified in this study enriches our collective understanding sation: Modeling Multilevel and Cross-Level Interactions,”
of the diversity of career paths in the IT workforce. Two, this Management Science (48:11), pp. 1427-1445.
study refines the concept of boundaryless careers by Arthur, M. B. 1994. “The Boundaryless Career—A New Perspec-
uncovering a diverse set of career mobility that crosses tive for Organizational Inquiry,” Journal of Organizational
Behavior (15:4), pp. 295-306.
occupational and organizational boundaries. The diversity of
Arthur, M. B., and Rousseau, D. M. 1996. “The Boundaryless
career mobility types enriches our understanding of how
Career as a New Employment Principle,” in The Boundaryless
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zations and occupations. Three, this study highlights the Oxford University Press, pp. 3-20.
diversity of individual profiles in the IT workforce. Finally, Bailyn, L. 2004. “Time in Careers—Careers in Time,” Human
our study indicates that career success is associated with the Relations (57:12), pp. 1507-1521.
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Blair-Loy, M. 1999. “Career Patterns of Executive Women in
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Acknowledgments Sociology (104:5), pp. 1346-1397.
Bozdogan, H. 1987. “Model Selection and Akaike’s Information
The authors are deeply grateful to the senior editor, Michael J. Criterion (AIC): The General Theory and its Analytical Exten-
Gallivan, the associate editor, Tom Ferratt, and the four anonymous sions,” Psychometrika (52:3), pp. 345-370.
reviewers for their constructive and insightful comments. Their Briscoe, J. P., and Hall, D. T. 2006a. “The Interplay of Boundary-
comments and suggestions have greatly improved this paper. less and Protean Careers: Combinations and Implications,”
Thanks are also due to colleagues and friends who have commented Journal of Vocational Behavior (69:1), pp. 4-18.
on earlier versions of the paper. Briscoe, J. P., and Hall, D. T. 2006b. “Next Steps in Concep-
tualizing and Measuring Boundaryless and Protean Careers,”
Journal of Vocational Behavior (69:1), pp. 1-3.
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logical Mobility,” Journal of Vocational Behavior (69:1), pp. of the AIS. Damien is a regular participant at major international
19-29. conferences including the International Conference on Information
Super, D. 1957. Psychology of Careers, New York: Harper & Systems, Academy of Management Meetings, ACM SIGMIS-CPR
Brothers. and the Americas Conference on Information Systems, where he has
Tanniru, M. R. 1983. “An Investigation of the Career Path of the been nominated for and/or won best paper awards.
EDP Professional,” in Proceedings of the Twentieth Annual
Computer Personnel Research Conference, Charlottesville, VA, Wai Fong Boh is an associate professor at the Nanyang Business
pp. 87-101. School, Nanyang Technological University (Singapore). She
Tomaskovic-Devey, D., and Skaggs, S. 2002. “Sex Segregation, received her Ph.D. from the Tepper School of Business at Carnegie
Labor Process Organization, and Gender Earnings Inequality,” Mellon University. She has been or is currently serving on the
American Journal of Sociology (108:1), pp. 102-128. editorial boards of Management Science, Information Systems
Trevor, C. O. 2001. “Interactions Among Actual Ease-of-Move- Research, Organization Science, Information & Organization, and
ment Determinants and Job Satisfaction in the Prediction of Journal of Database Management. She has published in Manage-
Voluntary Turnover,” Academy of Management Journal (44:4),
ment Science, Organization Science, Academy of Management
pp. 621-638.
Journal, Journal of Management Information Systems, and other
U.S. Census Bureau. 1971. “1970 Census of Population Classified
leading journals. She has received numerous awards, including the
Index of Industries and Occupations,” U.S. Government Printing
2007 Top Five IS Publications, the 2009 Management Science
Office, Washington, DC.
Distinguished Service Award for Reviewers, and the 2005 Academy
U.S. Census Bureau. 2000. “2000 Standard Occupation Classi-
of Management OCIS Best Dissertation Award.
fication,” U.S. Government Printing Office, Washington, DC.
Valcour, M., and Ladge, J. J. 2008. “Family and Career Path
Characteristics as Predictors of Women’s Objective and Sub- Soon Ang (Ph.D., University of Minnesota), Goh Tjoei Kok Chaired
jective Career Success: Integrating Traditional and Protean Professor in Management, heads the Division of Strategy, Manage-
Career Explanations,” Journal of Vocational Behavior (73:2), pp. ment & Organization at Nanyang Technological University (NTU)
300-309. in Singapore. She is currently a senior editor of MIS Quarterly, and
Van Maanen, J., and Barley, S. R. 1984. “Occupational Com- past senior editor of Information Systems Research and Journal of
munities: Culture and Control in Organizations,” in Research in the Association for Information Systems. She publishes extensively
Organizational Behavior, B. Staw (ed.), Greenwich, CT: JAI in Management Science, MIS Quarterly, Information Systems
Press, pp. 287-365. Research, Organization Science, Communications of the
Wholey, D. R. 1985. “Determinants of Firm Internal Labor ACM, Academy of Management Journal, Journal of Applied
Markets in Large Law Firms,” Administrative Science Quarterly Psychology, and other leading journals. She has received Best Paper
(30:3), pp. 318-336. awards from SIGMIS, HICCS, and the Academy of Management.
Whyte, W. H. 1956. The Organization Man, New York: Simon & She is a recognized world authority in cultural intelligence (CQ),
Schuster. global leadership, and outsourcing. She was recently awarded the
Wilson, C. 2002. “ClustalG.,” Ottawa, Canada. Public Administrative Medal (Silver) from the President of the
Wilson, C., Harvey, A., and Thompson, J. 1999. “ClustalG: Soft- Republic of Singapore; and has received the Distinguished
ware for Analysis of Activities and Sequential Events,” Leadership Award for International Alumni from the University of
Proceedings of the Workshop on Longitudinal Research in Social Minnesota and the Nanyang Award for Research and Innovation, the
Science: A Canadian Focus, Windermere Manor, London, highest recognition on outstanding research given by NTU.
Ontario, Canada.
Zabusky, S. E., and Barley, S. R. 1996. “Redefining Success: Sandra A. Slaughter (Ph.D., University of Minnesota), is the Alton
Ethnographic Observations on the Careers of Technicians,” in M. Costley Chair and Professor of Information Technology
Broken Ladders: Managerial Careers in the New Economy, P. Management at the Georgia Institute of Technology. Her thesis won
Osterman (ed.), New York: Oxford University Press, pp. first place in the doctoral dissertation competition held by the
185-214. International Conference on Information Systems (ICIS) in 1995.
Since then, she has gone on to publish over 90 articles in leading
research journals, conference proceedings, and edited books. Her
About the Authors work has received seven best paper awards at major conferences.
Her research has been supported by grants from the National
Damien Joseph is an assistant professor of Information Technology Science Foundation, the Department of Defense, and Research
and Management at the Nanyang Technological University Centers at Georgia Tech, Carnegie Mellon University, and the
(Singapore) where he received his Ph.D. His research interests are University of Minnesota. She was awarded the Xerox Research
in the management of technology professionals, examining issues Chair at Carnegie Mellon University in 1998. She currently serves
relating to their careers, compensation, competencies, culture, and as a departmental editor for Management Science (Information
leadership. Damien’s research is published in journals including Systems Department), and has served as a senior editor or associate
MIS Quarterly, Communications of the ACM, and Communications editor for other leading journals.

452 MIS Quarterly Vol. 36 No. 2/June 2012


RESEARCH ARTICLE

THE CAREER PATHS LESS (OR MORE) TRAVELED:


A SEQUENCE ANALYSIS OF IT CAREER HISTORIES,
MOBILITY PATTERNS, AND CAREER SUCCESS
Damien Joseph, Wai Fong Boh, and Soon Ang
Nanyang Business School, Nanyang Technological University, Nanyang Avenue, SINGAPORE 639798
{adjoseph@ntu.edu.sg} {awfboh@ntu.edu.sg} {asang@ntu.edu.sg}

Sandra A. Slaughter
College of Management, Georgia Institute of Technology, Atlanta, GA 30303-0520 U.S.A.
{Sandra.slaughter@mgt.gatech.edu}

Appendix
Tables Presenting Information on Sub-Career Paths
Sub-Career Paths Within the IT Career

Table A1. Proportions of Jobs Within Sub-Career Paths of the IT Career†


IT Careers
Proportion of Jobs Technical IT Career Late Entry IT Career Managerial IT Career F(2, 170)
IT Jobs
I 72.3% 34.5% 38.0% 112.15***
M 26.4% 219.72***
Non-IT Jobs
G 0.9% 5.4% 2.3% 10.52***
P 1.6% 13.9% 5.1% 20.76***
C 2.1% 7.4% 3.7% 7.02***
J 1.6% 3.2% 2.3% 0.69
O 2.6% 9.7% 4.0% 11.90***
S 1.4% 3.5% 1.1% 3.68*
T 0.1% 3.1% 0.8% 13.02***
Out of Civilian Workforce
U 0.9% 0.3% 0.1% 2.34
X 14.2% 15.4% 14.9% 0.17
Y 1.0% 2.4% 0.8% 1.30
Z 1.3% 1.1% 0.5% 0.73

See Table 2 for detailed meanings of codes. I: Technical IT job; M: Managerial IT; C: Clerical; G: Non-IT Manager; J: Technical Admin &
Support; O: Craft, Production, and Service; P: Non-IT Professional; S: Sales; T: Technician; U: Unemployed; X: In School; Y: Military Service;
Z: Out of Workforce.
*p < 0.05, **p < 0.01, ***p < 0.001

MIS Quarterly Vol. 36 No. 2—Appendix/June 2012 A1


Joseph et al./IT Career Histories, Mobility Patterns, and Success

Table A2. Demographics of Individuals in Sub-Career Paths Within the IT Career


IT Careers
Technical IT Late Entry IT Managerial IT
Career Career Career χ²
N 71 52 50
41.0% 30.1% 28.9%
Demographics Male 50 41 35 1.36
Sex 70.4% 78.8% 70.0% (df = 2)
Female 21 11 15
29.6% 21.2% 30.0%
Human Capital Postgraduate Degree 17 19 21 12.22
Education 23.9% 36.5% 42.0% (df = 6)
Bachelor’s Degree 39 22 26
54.9% 42.3% 52.0%
High School with Some 12 6 3
College 16.9% 11.5% 6.0%
High School Diploma 3 5 0
4.2% 9.6% 0.0%
IT-Related Major Non-IT-Related Major 21 25 20 4.46
29.6% 48.1% 40.0% (df = 2)
IT-Related Major 50 27 30
70.4% 51.9% 60.0%
F
Percentile Score on Mean 81.11 72.03 81.56 3.27*
Cognitive Ability Test SD 19.03 27.13 18.20 (df = 2, 165)

*p < 0.05, **p < 0.01, ***p < 0.001

Sub-Career Paths Within the PLM Career

Table A3. Proportions of Jobs Within Sub-Career Paths of the PLM Career
PLM Careers
Proportion of Jobs Technical PLM Career Managerial PLM Career F(1, 145)
IT Jobs
I 13.1% 12.5% 0.07
M 0.2% 1.16
Non-IT Jobs
G 6.4% 29.1% 114.19***
P 39.2% 13.7% 86.29***
C 8.3% 12.0% 2.75
J 0.9% 0.7% 0.13
O 6.4% 5.6% 0.24
S 2.6% 6.7% 6.93*
T 4.2% 3.5% 0.17
Out of Civilian Workforce
U 0.4% 0.7% 1.21
X 16.2% 11.8% 5.43*
Y 0.6% 0.6% 0.00
Z 1.8% 2.8% 0.67
*p < 0.05, **p < 0.01, ***p < 0.001

A2 MIS Quarterly Vol. 36 No. 2—Appendix/June 2012


Joseph et al./IT Career Histories, Mobility Patterns, and Success

Table A4. Demographics of Individuals in Sub-Career Paths Within the PLM Career
PLM Careers
Technical PLM Managerial PLM
Career Career χ²
N 79 68
53.7% 46.3%
Demographics Male 44 37 0.02
Sex 55.7% 54.4% (df = 1)
Female 35 31
44.3% 45.6%
Human Capital Postgraduate Degree 39 22 6.85
Education 49.4% 32.4% (df = 3)
Bachelor’s Degree 29 27
36.7% 39.7%
High School with Some 7 9
College 8.9% 13.2%
High School Diploma 4 10
5.1% 14.7%
IT-Related Major Non-IT-Related Major 55 50 0.27
69.6% 73.5% (df = 1)
IT-Related Major 24 50
30.4% 26.5%
F
Percentile Score on Mean 73.32 71.78 0.18
Cognitive Ability Test SD 21.91 22.15 (df = 1, 143)

*p < 0.05, **p < 0.01, ***p < 0.001

Table A5. Proportions of Jobs Within Sub-Career Paths of the SLM Career
SLM Careers
Technical
Admin & Clerical Craft, Prod Military Random
Proportion of Jobs Support Career & Service Career Career F(4, 175)
IT Jobs
I 197% 14.2% 13.5% 13.4% 14.5% 2.52*
M 0.2% 1.37
Non-IT Jobs
G 2.0% 5.1% 2.4% 1.0% 6.4% 3.96**
P 0.5% 4.1% 1.8% 0.4% 6.7% 11.39***
C 9.6% 52.8% 3.1% 3.5% 14.4% 99.16***
J 42.0% 3.0% 1.6% 4.0% 1.4% 107.25***
O 12.0% 6.1% 60.9% 8.9% 21.6% 90.17***
S 0.5% 3.5% 2.5% 1.9% 6.6% 4.28**
T 1.6% 1.6% 3.9% 6.0% 9.2% 3.89**
Out of Civilian Workforce
U 0.5% 0.8% 1.5% 0.5% 1.8% 1.65
X 5.6% 5.2% 4.5% 3.6% 10.5% 3.15*
Y 4.9% 1.0% 2.8% 56.5% 1.3% 193.24***
Z 0.9% 2.6% 1.6% 0.5% 5.6% 3.00*
*p < 0.05, **p < 0.01, ***p < 0.001

MIS Quarterly Vol. 36 No. 2—Appendix/June 2012 A3


Joseph et al./IT Career Histories, Mobility Patterns, and Success

Table A6. Demographics of Individuals in Sub-Career Paths Within the SLM Career
SLM Careers
Technical Craft,
Admin & Clerical Prod & Military Random
Support Career Service Career Career χ²
N 28 45 27 22 58
15.6% 25.0% 15.0% 12.2% 32.2%
Demographics Male 15 6 22 17 33 42.54***
Sex 53.6% 13.3% 81.5% 77.3% 56.9% (df = 4)
Female 13 39 5 5 25
46.4% 86.7% 18.5% 22.7% 43.1%
Human Capital Postgraduate 0 3 1 1 11 21.15*
Education Degree 0.0% 6.7% 3.7% 4.5% 19.0% (df = 12)
Bachelor’s 7 12 7 5 21
Degree 25.0% 26/7% 25.9% 22.7% 36.2%
High School with 12 12 8 10 16
Some College 42.9% 26.7% 29.6% 45.5% 27.6%
High School 9 18 11 6 10
Diploma 32.1% 40.0% 40.7% 27.3% 17.2%
IT-Related Major Non-IT-Related 12 33 21 16 39 9.98*
Major 42.9% 73.3% 77.8% 72.7% 67.2% (df = 4)
IT-Related Major 16 12 6 6 19
57.1% 26.7% 22.2% 27.3% 32.8%
F
Percentile Score on Mean 52.59 51.35 58.27 63.00 65.73 2.80*
Cognitive Ability Test SD 24.09 23.27 21.33 21.26 26.34 (df = 4, 168)

*p < 0.05, **p < 0.01, ***p < 0.001

A4 MIS Quarterly Vol. 36 No. 2—Appendix/June 2012

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