Knowledge Base Article: 000515356

EMC Power Path Error: PPMPStorageArrList: MPAPI NODEV error=44689232. (000515356)

Primary Product : PowerPath for Windows 6.0
Product : PowerPath for Windows 6.0,PowerPath for Windows 6.1,PowerPath for
Windows 6.2

Version: 3 Article Type: Break Fix Audience: Level 30 = Customers Last Published: Fri Apr 13 07:18:29 GMT 2018

Summary: Customer after upgrading to PowerPath 6.1/6.2 gets the above mentioned error message. After mounting appsync.Error
Message being : "EMC Power Path Error: PPMPStorageArrList: MPAPI NODEV error=44689232."
Issue: After successfully upgrading the server ffrom 6.0 to 6.1 and after after mounting Appsyncwe observed the below errors in
the application logs :

12/08/2017 10:56:51 AM Information RIC-SANMGR10.rel 2 PPMT EMC PowerPath Information: emcpAudit: Info:
cmd=powermt: check force hostname: (Unknown) SUCCEEDED Time Elapsed: 0.000 seconds (user ID
real=3735928559 effective=3735928559)
12/08/2017 10:56:51 AM Information RIC-SANMGR10.rel 2 PPMT EMC PowerPath Information: emcpAudit: Info:
cmd=powermt: restore dev=all hostname: (Unknown) SUCCEEDED Time Elapsed: 0.780 seconds (user ID
real=3735928559 effective=3735928559)
12/08/2017 10:56:51 AM Information RIC-SANMGR10.rel 2 PPMT EMC PowerPath Information: emcpAudit: Info:
cmd=powermt: check force hostname: (Unknown) SUCCEEDED Time Elapsed: 0.000 seconds (user ID
real=3735928559 effective=3735928559)
12/08/2017 10:56:52 AM Information RIC-SANMGR10.rel 2 PPMT EMC PowerPath Information: emcpAudit: Info:
cmd=powermt: save hostname: (Unknown) SUCCEEDED Time Elapsed: 1.468 seconds (user ID real=3735928559
effective=3735928559)

12/08/2017 11:02:06 AM Information RIC-SANMGR10.rel 2 PPMT EMC PowerPath Information: emcpAudit: Info:
cmd=powermt: remove dev=all hostname: (Unknown) SUCCEEDED Time Elapsed: 0.156 seconds (user ID
real=3735928559 effective=3735928559)

and then we got these errors streaming only while the PowerPath Administrator GUI was OPEN
12/08/2017 11:02:06 AM Error RIC-SANMGR10.rel 4 EmcPowerPathService EMC Power Path Error:
PPMPStorageArrList: MPAPI NODEV error=44689232.

We further upgraded to 6.2 But the errors did not disappear.

We Uninstalled the said version by using the command :
<PowerPath Installer> /r
and Performed a Fresh Install of PowerPath 6.1 ( Due to support matrix for Appsync 3.5 was not compatible with 6.2 )
But after mounting Appsync, It shows the same routine as pasted above.

For further queries Reference SR: 90024652

Cause: These messages will be seen from PowerPath 6.1 onwards because this error handling and corresponding logging was
introduced as a part few changes then went in PowerPath 6.1.

Change: It is expected that in the future releases of PowerPath, the above messages will be handled in a user-friendly manner
(Changing the message level from Error to Warning in the application event logs).

Resolution:
Resolution :
We can ignore these messages.

Primary Product: PowerPath for Windows 6.0

Product: PowerPath for Windows 6.0,PowerPath for Windows 6.1,PowerPath for Windows 6.2

Error Code: MPAPI NODEV