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BSNL Management
Trainee Exam
2019
Preface
ExamKart received mails from many students to conduct BSNL MT exam 2019 test series like last time
and to reduce the cost of test series . On demand of students ,we are going to launch BSNL MT Exam 2019
Test Series from 25th Jan 2019. Also the cost of test series has been reduced to half to Rs 1500 with
special offer Rs 500 off to our old students who had bought any of our previous ExamKart Test series.
Though the BSNL MT 2019 exam is on 17th March 2019 ,we have extended the vailidity of test series for
one year till 25 th Jan 2020 .So in case of BSNL MT 2019 Exam gets postponed,the students still have
access to all Exams and Enotes till 25 th Jan 2020 .Also the students can prepare for other exams like
IES ,GATE ,banking ,PSU or other competitive exams as they will have access to test series till 25 th Jan
2020.A short strategy guide has been prepared by our training team to help students to crack BSNL MT
Exam 2019.
Table of Contents
Sr No Index
1. BSNL MT Exam 2019 Information
2. BSNL MT Scheme of Exam & Syllabus
3. BSNL MT EXAM 2019 Preparation Strategy
4. ExamKart BSNL Management Trainee 2019 Test Series
5. ExamKart BSNL MT Exam Test Series Screenshots
6. ExamKart FAQs
7. Annexure - 1
8. Annexure - 2
9. Annexure - 3
BSNL Management Trainee Notification 2019 is released for Internal and External vacancies.
A. Vacancies
a. Internal Candidates
b. External Candidates
B. Important Dates
BSNL MT Exam 2019 Application link:
https://cdn.digialm.com/EForms/configuredHtml/585/58171/index1.html
Date of Exam for External candidates : As per BSNL website (The Registration of External Candidates has
been put on hold till further intimation)
C. Application Fee:
For Both Internal & External Candidates: have to pay Rs. 2200/- for OC/ OBC, Rs. 1100/- for SC/ ST/ PWD
candidates through Online mode only
D. Eligibility Criteria
E. Education Qualification:
1. Internal Candidates
2. External Candidates
F. Selection Process:
A. Scheme of Exam
Note: * The notification does not mention total number of questions for exam. As the total marks are
450 and exam is of 3 hrs duration ,we are assuming there will be total 150 questions [50 Questions
each section] .
B. Syllabus of Exam
1. General Management.
2. Management Information systems
3. Managerial Economics
4.Marketing
5. Accounting and Finance
6. Human Resource management
7. Organizational Behavior
8. Strategic Management.
9. Operations Management.
10. Telecom Knowledge.
11. Current events of National and International importance.
We had send the exam syllabus to our training team for analysis. Even our training team was dazzled by
looking at syllabus. The syllabus is vast and difficult to cover but not impossible. Our training team has
sent the following analysis that will help students to prepare for the exam.
3. Section III: Technical Knowledge : Syllabus given is of IES exam ECE Branch .If you see the IES exam
topics for ECE Branch ,syllabus covers all the topics and one extra topic of Power Electronics of
IES Electrical Syllabus
4. Concept Based Questions :Generally the questions will be concept based .So study the topics
concepts properly.
As the BSNL MT exam nears, you will need to create a plan to help you study effectively and minimize stress.
The first step is to figure out how much time and effort you must dedicate to studying for the exam by
asking the following questions:
To prepare the study plan, map out all of the material that has to be covered and make a schedule showing
what, when and how much you will study each day. Studying will involve revision of the material that you
have already covered
First read all the topics which you find important. For Eg: Examkart has marked topics Imp in Annexure at
the end .One can read those topics first as more questions can be asked from those topics and than
concentrate on other topics . This will not only save time but will also give you extra time in revising the
same topics again.
Reading all the syllabus topics of exam will be boring . Always write down short notes of the topics you
read and find important . This notes will help you in revising topics during end days when your exam is
near.
Examkart will provide Last Day Revision (LDR) Guide which covers all the important topics short notes
which help students to prepare during end exam. Also notes and documents of whole syllabus important
topics will be provided.
Knowing the theory part is necessary but not sufficient to guarantee success on the exam You also need to
be able to communicate the answers effectively under exam conditions. Practice using practice test in the
same format as the exam and answer them in a simulated test environment.The practice session should
serve as a feedback loop. Check the answers to the practice questions to diagnose your strengths and
ExamKart https://examkart.testpress.in Page 9
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BSNL MT Exam 2019 Mail: examkartindia@gmail.com Or Call Us on 08433889554
weaknesses. If you are weak in an area, go back and study it further to address any gaps.The more tests you
practice ,the more better score you will achieve in final exam.
Examkart provides different BSNL MT Exam Test Series Packages which student can choose according to
his/her need. The test series consists of plenty quality tests containing Multiple Choice Questions in
similar exam environment as that of final BSNL MT exam which gives student enough practice before
appearing for BSNL MT Finalexam.
This is the most important stage in any exam preparation. One should have an idea of competition before
giving any exam. Preparing for exam and just blindly appearing for final exam will never help. Though one
has prepared well enough for exam ,one should have an idea of where he/she stands in overall
competition.
ExamKart Test Series provides All India Rank (AIR) & Percentile of all tests so one will get excat idea of
where he/she stands. One can compare their marks with toppers marks. Also one will come to know in
which topics one is weak and has to prepare more.
The tests series schedule is as given below. Each day ,one test will be launched along with E-Notes.The
Enotes will be automatically enabled in students dashboard in Courses –Enotes tab on the particular date
given in timetable.
Note: The above test series schedule is tentative and subject to change.The students are requested to
check the Examkart online test platform regularly for new upcoming Tests and Enotes. ExamKart may
increase number of tests on seeing the response of students to BSNL MT Exam 2019 test series.
5. ExamKart FAQs
1. What is ExamKart ?
Examkart is joint venture education startup founded by 5 IITians [IIT Mumbai & IIT Chennai] .Some of our founders are co-
founders of some well known online startups and have worked in companies like Amazon,Texas Instruments,Microsoft etc
ExamKart main focus is to conduct online tests for students preparing for IBPS and other banking exams. Previously
ExamKart has also conducted competitive exams for PSU like ONGC ,BHEL,SAIL etc.We have very good training team
comprising of IITians and IIMs who create quality tests and study material for students.
Annexure - 1
Section -I : Management Aptitude
1. General Management.
A. Managerial Communication:Importance of communication in management, Functional grammar review, Useful language &
expressions, Requisite skills for Managers, 7 C’s of effective communication, Body language, Listening to be heard.
B. Writing & Reading in Communication :Business writing: structure and layout, types of business letters, in- house
communication, correspondence feedback, Email writing, Reading management case study & comprehension, note making
and verbal ability.
C. Business Performance Skills :Presentation, Conversation to communication in business, Group discussions, Team
presentation, Meetings and conferences, Personal grooming and etiquette.
D. Measure of Central Tendency: Introduction, Meaning of quantitative technique, statistical research , Measures of central
tendency (Averages), Arithmetic mean, Weighted Mean, Median, Mode Measures of Dispersion: Range, Quartile Deviation,
Mean Deviation, Standard Deviation, Coefficient of Variation
E. Probability: Basic concepts, Bayesian, Probability Distribution- Binomial, Poisson, Normal Distribution Sampling:
Introduction, why sampling, sampling methods, Sampling distribution, standard error, type I and II error, Estimation,
properties of good estimator, Type of estimation, Confidence limit .Hypothesis: Hypothesis testing, Z-test, t-test, Chi square
test, F-test, ANOVA
G. Linear programming: Formulation, Graphic method, Simplex method. Transportation Model: Initial solution-NWCM, LCM,
VAM Test for optimality, MODI method Assignment Problem: Hungarian Method, Travelling Salesman problem.
A. Introduction to MIS: Information; information for decisions; Management information; strategic importance of MIS;
System Concepts: System; Types of System; System Control and Maintenance; Organization as a System; System thinking,
Concepts and Principles of MIS: Characteristics, functions, structure & Classification of MIS; Assumptions for MIS;
principles of MIS
B. Planning information System: Planning for competitive advantage ; strategically positioning information systems;
Business application planning., Software aspects of MIS: Program, software & hardware; Typical software applications;
MIS in Production, marketing, Maintenance, Materials & Project Management; Enterprise Business System: CRM; The
Business focus: ERP;
D. Managing global Information Systems: Global IT management; Cultural, Political and geo economic challenges;
Management challenges: Security, Cryptography, ethics and societal challenges, security management; Crucial IT Decisions
for Management. PRACTICE: Project on MS, exploring reports, creating a new project plan, SAD, Setting networking days,
entering project properties.
3. Managerial Economics
A. Introduction to Managerial Economics: Nature and Scope, Relationship with other areas in Economics, role of managerial
economist, Scarcity, Choice and Efficiency, Circular Flow of Economic Activity, Fundamental concepts of micro economics,
Economic Role of Government.
B. Theory of demand, Elasticity of Demand: Price, Income and Cross elasticity of demand, uses of elasticity of demand in
business decisions. Analysis of Supply, Equilibrium of demand and supply, Demand Estimation, Demand Forecasting
C. Production Function: Production function with one variable input, Production function with two variable inputs, optimal
combination of inputs, Returns to scale. Cost Theory: Types of costs, Production and cost, Short-run cost functions, Long-run
cost functions, Economies of scale and scope, Break-even and Cost-Volume-profit Analysis.
D. Market and firms, equilibrium price and output determination in Perfect Competition, Monopoly, Monopolistic Competition
and Oligopoly, Consumer and Producer Theory in Action, Markets and Market Failure
4. Marketing
A. Introduction to marketing: What is marketing?, Importance of marketing function, Process of marketing, Concepts like
need, want, value, satisfaction etc, Elementary idea of marketing mix. Understanding Marketing Environment; Factors
affecting marketing environment (PESTEL),Competition, Porter’s five force model, Market intelligence system,
Introduction to market research, Market research and forecasting
B. Segmentation, Targeting & positioning (STP):What is market segmentation?, Criteria for effective segmentation,
Evaluating & selecting market segmentation, Targeting selected markets, Targeting strategies, Positioning theory,
Effective positioning strategies, Positioning of brands and repositioning
C. Product Management: Product concept, Classification of products, Product life cycle (PLC), Brand & brand management,
what is brand equity. Pricing; Meaning & objective, steps in setting the price, price responses to competition, pricing
policies. Promotion; What is promotion, types of promotion, advertising, sales promotion, integrated marketing
communication Place; Marketing channels, Channel conflict management, Distribution system and logistic management
Sales management; Basics of sales management, managing sales force, Principle of personal selling Consumer Behavior;
Role of consumers, Consumer decision making process, Post purchase behavior.
D. Services Marketing: Characteristics of services, service quality, service quality dimensions,7Ps of services, service failure
and service recovery Retail Management; what is retailing, Issues associated with retail management. Social marketing;
Importance of social marketing, Key success factors in socialmarketing. Marketing and Organizational Strategy; Managing
A. Accounting Environment of business, Corporate Entities: Salient Features, GAAP: Concepts, Conventions, Assumptions,
Accounting Standard.
C. Equity Instruments: Equity and Preference Capital, Debt Instruments: Debentures/ Bonds/ Loans, Dividend and Interest
payment, Investment Decision and Financial Statements.
D. Fixed Assets:/Inventory Valuation/Investment, Operating Decisions and Financial Statements, Revenue Recognition,
Expenses, Profit: Gross Profit/PBDITA/PBIT/PBT/PAT.
E. Interrelationship between Financial statements Financial Statement Analysis: common size statements, ratio
analysis, Du pont analysis, Inter-firm and intra-firm comparison.
F. Cost, Cost Concept, elements of Cost, Cost centres, Preparation of cost Sheet, CVP Analysis, Budgeting and Budgetary
Control, Standard Costing .
A. The Evolution of the Discipline, Concepts and Contours of HRM,Linking Organization strategic planning with Human
Resource Planning .Job Design and Job Analysis
C. Industrial Relation and Legal Perspective of HRM, HR Audit and Information System
7. Organizational Behavior
A. Introduction: Concept and models of OB, OB Systems Formal Organization System (FOS), (Individual System) & Social
System
B. Individual System: Perception, Learning, motivation,attitude and Values, personality, emotion and stress.
D. Organizational systems: Organizational power and politics,Organizational culture and climate, Organizational Change and
development, International Dimensions of OB, Managing Diversity. Synergy:Behavior Reinforcement, Behavior Modification
8. Strategic Management.
A. Introduction, Concept of strategy: Mission, Vision, Objective and Strategy, Evolution of strategy, Strategic management
process
C. Strategy Choice: Corporate level strategy, Business unit level strategy, Directions and methods of strategy development,
Criteria for strategy selection
D. Strategy implementation: Organisation structure and design, Resource allocation and control, Management of change
9. Operations Management.
A. Operations Management- An Introduction :Primary topics in Operations Management, Operations Function, and
Transformation process and Competitiveness.
B. Operations Strategy :Strategic Decisions in Operations, Strategy Deployment, and Vertical Integration, Service Operation,
Service strategy, Manufacturing Strategy and Mass customization; Product Development and Service Design , New Product
design, Product life cycle, Process design, Process life cycle, Form design, Functional design, Production design, Concurrent
design, Technological design and Service design process.
C. Facilities Location & Layout Planning :Location - Principles and Factors; Location Analysis techniques- Factor Rating,
Centre of Gravity Technique, Layout – Concept & Basic Principles, Process Layout , Product Layout; Fixed Position Layout.
Hybrid Layouts – Cellular, Project Management, Scheduling and Sequencing :Project planning, , project control, project
scheduling Models Project Network, Critical path Method (CPM), Programme Evaluation Review Technique(PERT) , Project
crashing and Time cost Trade-Off.Objective of Scheduling, Sequencing, Gantt charts,. Gantt chart, Sequencing model. "n" jobs 1
machine, "n" jobs 2 machines, "n" jobs “m” machines.
D. Inventory Management:Concept of inventory with independent demand: Inventory cost structure Deterministic inventory
model - EOQ models, instantaneous receipt, Inventory model with discounts, delivery over a period of time, Periodic review
and continuous review inventory model; Selective Inventory Control - ABC and VED.
E. Quality Management :Concept of quality; Quality of design, Conformance & performance; Cost of poor process performance
and quality. Statistical Quality Control - Process Control (X, R & P chart), Product control-acceptance sampling and OC curve.
Concept of TQM. Just in Time and Lean Production Basic element in JIT, Pull system, Push system, Kanban production control
system , Benefits of JIT, Jit implementation in Learning Organization, JIT in Services. topics. Supply chain management
concept.
B. Pricing of Network Services,Pricing models for Network Bandwidth,Case - (Network) to Derive Competitive Advantages,
Telecommunication Market and Regulation Prevailing in India (TRAI)
Annexure - 2
2. Section –II : Cognitive Aptitude
1. Quantitative ability & Data sufficiency
Number System
Average
Percentage
Ratio & Proportion
Profit & Loss
Time and Work
Speed, Distance & Time
Permutation and Combination
Simple Interest & Compound Interest
4. Network Theory
Network analysis techniques; Network theorems, transient response, steady state sinusoidal response; Network graphs and
their applications in network analysis; Tellegen’s theorem. Two port networks; Z, Y, h and transmission parameters.
Combination of two ports, analysis of common two ports. Network functions : parts of network functions, obtaining a
network function from a given part. Transmission criteria : delay and rise time, Elmore’s and other definitions effect of
cascading. Elements of network synthesis.
9. Control Systems
Transient and steady state response of control systems; Effect of feedback on stability and sensitivity; Root locus techniques;
Frequency response analysis. Concepts of gain and phase margins: Constant-M and Constant-N Nichol’s Chart; Approximation
of transient response from Constant-N Nichol’s Chart; Approximation of transient response from closed loop frequency
response; Design of Control Systems, Compensators; Industrial controllers.