CATHERINE MCCUE

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551 W 170 St, New York, NY 10032 • (443) 433 6608 • 1katmq@gmail.com
Website link

––––––––––––––––––––––– PROFFESIONAL SUMMARY –––––––––––––––––––––

Creative professional well versed in sales techniques and approaches, relationship

building and long-term customer retention initiatives. Demonstrated advanced
competencies in writing, communication, art, and design.

––––––––––––––––––––––––––––––– SKILLS –––––––––––––––––––––––––––––––

• Public Speaking • Point of Sale Knowledge

• Conflict Resolution • Fashion Knowledge
• Data Entry • Merchandising Expertise
• Skilled in Microsoft Office • Social Perceptiveness
• Team Liaison • Expertise in Painting, Printmaking,
• Interpersonal and Written Welding, Sculpting, Photography
Communication and Digital Art

–––––––––––––––––––––––––– WORK HISTORY ––––––––––––––––––––––––––

Sales Associate, 10/2014 to Current

Anthropologie Inc. – Southlake, TX
• Acted as fitting room lead and point of sale lead to ensure customer satisfaction
from entry of store to purchase and/or return, and exit
• Trained and developed new associates in product knowledge, selling techniques,
and company procedures
• Managed and tracked supply using company inventory management software
• Prepared ongoing shipments through picking, preparing, and packing

Sales Associate, 11/2018 to 01/2019

Williams Sonoma Inc. – Southlake, TX
• Maintained knowledge of complex devices and products to assist customers in
making selections to meet business and personal needs
• Trained and served as a peer coach for new sales associates
• Analyzed and processed returns
• Cooked and prepared food samples
Server, 07/2018 to 01/2019
Malai Kitchen – Southlake, TX
• Maintained complete knowledge of restaurant menu, collected credit card, cash,
and gift certificate payments from customers and made proper change for cash
transactions
• Trained incoming staff regarding restaurant’s practices, culture, and procedures
• Professionally and efficiently resolved issues and enhanced customer satisfaction
ratings
• Scheduled reservations and managed seating arrangements in 130- seat restaurant

Receptionist, 09/2017 to 01/2018

Pollock Gallery – Dallas, TX
• Liaised with vendors, contractors, and professional services personnel to ensure
proper gallery installations in alignment with management specifications
• Communicated with clients through email, telephone or postal mail
• Answered inquiries and resolved or escalated issues to management personnel to
ensure client satisfaction
• Screened visitors to verify accessibility to inter-office personnel
• Monitored premises security, updated logs and issued passes

–––––––––––––––––––––––––––– EDUCATION ––––––––––––––––––––––––––––

Bachelor of Fine Arts: Acting, 2018

Southern Methodist University – Dallas, TX
• Graduated magna cum laude
• Recipient of SMU Talent Scholarship, Academic Scholarship
• Awarded Bob Hope Scholarship for Excellence in Undergraduate Acting
• Advanced coursework in Visual Art, Creative and Academic Writing,
Anthropology, and French

Certificate of Completion: Irish Theatre, 2016

Gaiety School of Acting – Dublin, Ireland
• Coursework in Irish drama, history, and geography

––––––––––––––––––––––––– ACCOMPLISHMENTS ––––––––––––––––––––––––

• Published Author: “Theatre and Ethnoviolence.” Ethnoviolence 2018, edited by

Ben Voth, 2018. https://iTunes.apple.com/us/book/ethnoviolence-
2018/id1346454470?ls=I&mt=II
• Professional Stage Management for Brighter Horizons Academy productions of
Alice in Wonderland and Peter Pan

REFERENCES AVAILABLE UPON REQUEST