This document discusses business ethics, social responsibility, and the evolution of management. It defines business ethics and corporate social responsibility. It outlines responsibilities to owners, employees, customers, creditors, community, government, and society. It describes tools of ethics including values, rights and duties, and moral rules. It outlines several approaches to the evolution of management, including scientific management, classical organizational approach, behavioral approach, Hawthorne approach, Theory X and Y, systems approach, contingency approach.
This document discusses business ethics, social responsibility, and the evolution of management. It defines business ethics and corporate social responsibility. It outlines responsibilities to owners, employees, customers, creditors, community, government, and society. It describes tools of ethics including values, rights and duties, and moral rules. It outlines several approaches to the evolution of management, including scientific management, classical organizational approach, behavioral approach, Hawthorne approach, Theory X and Y, systems approach, contingency approach.
This document discusses business ethics, social responsibility, and the evolution of management. It defines business ethics and corporate social responsibility. It outlines responsibilities to owners, employees, customers, creditors, community, government, and society. It describes tools of ethics including values, rights and duties, and moral rules. It outlines several approaches to the evolution of management, including scientific management, classical organizational approach, behavioral approach, Hawthorne approach, Theory X and Y, systems approach, contingency approach.
Mngt. BY- CHINTAN PRAJAPATI Concept of Business ethics & social responsibility ● Ethics is the dealing with what is good and bad with moral duty and obligation. ● Business ethics is concerned with truth and justice. ● Corporate social responsibility is “seriously considering the impact of the company's actions on society”. ● Social responsiveness is "the ability of a corporation to relate its operations and policies to the social environment in ways that are mutually beneficial to the company and to society”. What kind of responsibilities ● Responsibility to Owners ● Responsibility to Employees ● Responsibility to Customers ● Responsibility to Creditors and suppliers ● Responsibility to Community ● Responsibility to Government ● Responsibility to Society Tools of Ethics ● Values ◦ Relatively permanent desires that seem to be good in themselves. ◦ Example: making quality products ● Rights and Duties ◦ Rights: Claims that entitle a person to take particular action ◦ Example: Right to speak, authority to take decision ◦ Duties: Obligations to take specific steps or obey the law ◦ Example: pay taxes, to obey law ● Moral Rules ◦ Rules for behavior that often become internalized as moral values ● Human Relationships ◦ Every human being connected to others in a web of relationship for one another's mutual support and accomplishment of the goals. Evolution of Management ● The scientific management approach ◦ By Frederick Taylor ◦ The development of a true science of management ◦ The scientific selection of workers ◦ The scientific education and development of the workers ◦ Intimate, friendly cooperation between management and labour Classical organizational approach ● By Henri Fayol ● 14 principles of management Behavioral approach ● A group of management scholars trained in sociology, psychology and related fields, who use their diverse knowledge to propose more effective ways to manage people in oganisations. Hawthorne approach ● The possibility that workers who receive special attention will perform better simply because they receive that attention. ● Informal work groups have a positive influence on productivity. Theory X & theory Y ● By Mcgregor ● Theory X: traditional view of motivation that holds that work is distasteful to employees, who must be motivated by force, money or praise. ● Theory Y: the assumption that people are inherently motivated to work and do a good job. The system approach ● The organisation as a whole and as a part of the larger. ● Any segment of an organisation affects, in varying degrees, the activity of every other segment. ● Key concepts: ◦ Subsystem ◦ Synergy- cooperative work ◦ Open and closed system ◦ System boundary ◦ Flows- information, material, energy ◦ Feedback Contingency approach ● The view that the management technique that best contributes to the attainment of organisational goals might vary in different types of situations or circumstances THANKS……!!!!