Top of Form

1. To indicate someone is miserly, the Dutch would..

128

Slap their elbow

Glide the forefinger down the nose

Make a fist
2. If you make the V for victory sign in the UK, you must do so with the palm...
124

Facing outwards

Facing inwards
3. How should one point in China?
122

With a closed fist

With open hand

With the thumb

4. In Bolivia you are waiting for a bus and when it arrives the driver gives you the so-so gesture (twisting
the flat, open hand). This means...
121

There may be room if you give me a tip

Get on

Its full
5. A toss of the head in Finland means...
125

No

Come here
6. When an Arab brings the tips of all fingers and thumb together and bobs the hand up and down, this
means...
123

Calm down

Hurry Up

Get lost
7. The OK gesture (thumb and forefinger curled in an O) means what in Japan?
127

Slow Down

Money
8. When a Pole flicks their finger against the neck it means..
129

You're dead

Join me for a drink

Don't test may patience

9. In Belarus, when someone pokes their thumb between their forefinger and middle finger it means...
120

You have been beaten (i.e. in negotiations)

You will get nothing

Go away
10. In Honduras, a finger placed below the eye means...
126

I'm watching you

I disagree

Be careful

Submit Answ ers

Bottom of Form

1. To indicate someone is miserly, the Dutch would..

You answered:
Incorrect answer. The correct answer would have been: Glide the forefinger down the nose
2. If you make the V for victory sign in the UK, you must do so with the palm...
You answered:
Incorrect answer. The correct answer would have been: Facing outwards
3. How should one point in China?
You answered:
Incorrect answer. The correct answer would have been: With open hand
4. In Bolivia you are waiting for a bus and when it arrives the driver gives you the so-so gesture
(twisting the flat, open hand). This means...
You answered:
Incorrect answer. The correct answer would have been: Its full
5. A toss of the head in Finland means...
You answered:
Incorrect answer. The correct answer would have been: Come here
 6. When an Arab brings the tips of all fingers and thumb together and bobs the hand up and
down, this means...
You answered:
Incorrect answer. The correct answer would have been: Calm down
7. The OK gesture (thumb and forefinger curled in an O) means what in Japan?
You answered:
Incorrect answer. The correct answer would have been: Money
8. When a Pole flicks their finger against the neck it means..
You answered:
Incorrect answer. The correct answer would have been: Join me for a drink
9. In Belarus, when someone pokes their thumb between their forefinger and middle finger it
means...
You answered:
Incorrect answer. The correct answer would have been: You will get nothing
10. In Honduras, a finger placed below the eye means...
You answered:
Incorrect answer. The correct answer would have been: Be careful

Your final score is: 0% (0)

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• Body Language Quiz
•
• If you're a manager, consider using this quiz at your next training meeting to assess your sales team's
current level of expertise. When sitting in on a sales appointment with your sales rep, be sure to
incorporate nonverbal communications feedback in your critique.
•
• Do you have a working knowledge of body language? See how many of the eight questions you can
answer.
•
• 1. What emotion is associated with the "palm to chest" gesture?
•
• A. Superiority
• B. Critical judgment
• C. Sincerity
• D. Confidence
•
• 2. What is the meaning of the "thumb under the chin" gesture?
•
• A. Deceit
• B. Boredom
• C. Anxiety
• D. Critical judgment
•
• 3. What nonverbal message is conveyed with the "chin rub"
• gesture?
•
• A. Decision
• B. Deceit
• C. Control
• D. None of the above
•
• 4. What does it mean when a person rubs his or her nose?
•
• A. Superiority
• B. Anticipation
• C. Dislike
• D. Anger
•
• 5. What message is conveyed when a person touches his or her eyeglasses to their lips?
•
• A. Interest
• B. Stalling
• C. Disbelief
• D. Impatience
•
• 6.When a person looks over the top of his or her eyeglasses, what message are they sending?
•
• A. Contempt
• B. Distrust
• C. Scrutiny
• D. Suspicion
•
• 7. What is the impact of nonverbal communication in a face-to-face conversation?
•
• A. 20%
• B. 40%
• C. 70%
• D. 85%
•
• 8. Which of the following gestures is/are associated with lying?
•
• A. Talking through fingers
• B. Eye rub
• C. Ear rub
• D. Lack of direct eye contact
• E. All of the above
•
• Quiz Answer Key
•
• 1. (C) The palm to chest gesture indicates sincerity.
•
• 2. (D) The thumb under the chin gesture indicates critical judgment and a negative attitude. A good way
to get your prospect to drop this gesture is to hand them something.
•
• 3. (A) The chin rub gesture indicates decision. When you see this gesture, avoid the temptation to
interrupt. If the gestures that follow chin stoking are positive, ask for the order.
•
• 4. (C) When someone rubs his or her nose it's an indication that they don't like the subject. When you
see this gesture you would be wise to probe with open-ended questions to draw out your customer's
concern.
•
• 5. (B) When someone touches his or her eyeglasses to their lips it signals that they're stalling or
delaying a decision. If they put their glasses back on, it's a buy signal. If they put them away, you have
more work to do.
•
• 6. (C) When a person looks over his or her eyeglasses it indicates judgment and scrutiny.
•
• 7. (C) Research indicates over 70 percent of our communication is achieved nonverbally. In addition,
studies show that nonverbal communication has a much greater reliability than the spoken word.
Therefore, you would be wise to rely on body language as a more accurate reflection of a person's true
feelings.
•
• 8. (E) All of the above. The statue of the Three Wise Monkeys accurately depicts the three primary
hand-to-face gestures associated with deceit. See no evil, hear no evil and speak no evil.
•
• While you may not be called upon to participate in a presidential debate or manage a baseball team,
you need to be able to recognize your prospect's ?buy signals.? By gaining a working understanding of
nonverbal communication, you will be able to reduce sales pressure, build rapport quickly and
dramatically increase your sales effectiveness!
•