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CLAIRE L. POULSON
QUEENS COLLEGE AND THE GRADUATE CENTER OF THE CITY
UNIVERSITY OF NEW YORK
The purpose of this study was to teach empathetic responding to 4 children with autism.
Instructors presented vignettes with dolls and puppets demonstrating various types of affect and
used prompt delay, modeling, manual prompts, behavioral rehearsals, and reinforcement to
teach participants to perform empathy responses. Increases in empathetic responding occurred
systematically with the introduction of treatment across all participants and response categories.
Furthermore, responding generalized from training to nontraining probe stimuli for all
participants. Generalization occurred from dolls and puppets to actual people in a nontraining
setting for 2 participants. Generalization was observed initially to the nontraining people and
setting for the other participants, but responding subsequently decreased to baseline levels.
Introduction of treatment in this setting produced rapid acquisition of target skills.
DESCRIPTORS: autism, empathy, social skills
________________________________________
Deficits in empathy and perspective taking states, take the perspective of another person,
have been well documented in children with and respond with empathy.
autism (e.g., Rutter, 1978; Sigman, Kasari, Empathy and perspective taking serve an
Kwon, & Yirmiya, 1992; Yirmiya, Sigman, important role in what Rheingold and Hay
Kasari, & Mundy, 1992). For example, Yirmiya (1980) called prosocial behavior (e.g., helping,
et al. demonstrated that after watching video sharing, turn taking). Eisenberg (1992) and
segments of children experiencing different Rheingold, Hay, and West (1976) observed
events and emotions, high-functioning children prosocial behavior, such as sharing and giving
with autism were less able than their typically comfort, in typically developing children as
developing peers to label others’ emotional young as 18 months old. Typically developing
children display perspective-taking skills around
4 years of age (MacNamara, Baker, & Olson,
We thank Alana Bellizzi, Casey Gaetano, Julia Smith,
1976; Wimmer & Perner, 1983). It is easy to
and Jennifer Williams (teachers at the Institute for see why such behavior is important in the
Educational Achievement), and Paul Argott, all of whom development of social relationships. Peers and
assisted in carrying out this study. Special thanks to the family members may initiate social interaction
participants and their families for making this study
possible. more frequently with children who take the
Correspondence concerning this article should be perspective of and demonstrate empathy to-
addressed to Jessica Schrandt, 4048 Harriet Ave., wards others.
Minneapolis, Minnesota 55409 (e-mail: jessyschrandt@
yahoo.com). Although many researchers have documented
doi: 10.1901/jaba.2009.42-17 deficits in empathy and perspective-taking skills
17
18 JESSICA A. SCHRANDT et al.
in individuals with autism (e.g., Baron-Cohen, limited number of cues when presented with
Leslie, & Frith, 1985; Bauminger & Kasari, complex stimuli (Bailey, 1981; Lovaas, Koegel,
1999; Sigman et al., 1992; Yirmiya et al., & Schreibman, 1979; Schreibman, Koegel, &
1992), fewer have focused on the extent to Craig, 1977). When learning new discrimina-
which these and related social skills can be tions, individuals with autism may attend to few
taught. In the studies reviewed, modeling, or irrelevant stimuli in the environment. Thus,
prompting, and reinforcement were the most failures in empathy (or other complex social
frequently used and effective procedures for behavior) may not reflect a deficit of necessary
teaching social skills. responses in the repertoire but rather an
Gena, Krantz, McClannahan, and Poulson inability to differentiate the stimuli in the
(1996) used modeling, prompting, and rein- presence of which specific responses (e.g.,
forcement to teach 4 children with autism offering assistance, demonstrating interest)
contextually appropriate affective responding would be appropriate.
to various scenarios (e.g., showing sympathy, In the natural environment, discriminative
laughing about absurdities). The treatment stimuli for empathetic responding are both
resulted in increased appropriate affect across varied and complex. In previous studies,
participants and response categories, and these researchers effectively promoted generalization
skills generalized across nontraining scenarios, of social skills from training to nontraining
therapists, time, and settings. stimuli by (a) training with multiple exemplars
Similarly, Harris, Handleman, and Alessan- within a stimulus class (e.g., showing a variety
dri (1990) used prompting and reinforcement of reasons for sadness), and (b) training with
to teach 3 adolescent boys to display helping discriminative stimulus compounds (e.g., pre-
responses in a variety of situations. Although senting a combination of vocal and nonvocal
responding generalized from training to non- ‘‘sadness’’ stimuli).
training people and settings to some extent for In the present study, we sought to examine
each of the boys, levels of generalized respond- whether procedures used previously to teach
ing were lower than for training responding. other social skills could be extended to teaching
Expanding on the Harris et al. (1990) study, empathy skills to children with autism. Specif-
Reeve, Reeve, Townsend, and Poulson (2007) ically, the purpose of the present study was to
used video modeling, prompting, and rein- assess the extent to which a treatment package
forcement to teach 4 children with autism to consisting of the presentation of affective
emit helping responses in the presence of discriminative stimulus compounds, prompt
multiple discriminative stimuli from a variety delay, modeling through auditory scripts,
of helping categories (e.g., replacing broken manual prompts, behavioral rehearsals, and
materials, locating objects, putting away items). reinforcement was effective in teaching empathy
The treatment package was effective in teaching skills in a pretend-play setting to children with
helping responses during training trials, and autism. Behavioral rehearsals and prompt delay
responding generalized across nontraining stim- (Charlop, Shreibman, & Thibodeau, 1985;
uli and response categories. Halle, Marshall, & Spradlin, 1979) were used
The aforementioned studies, like the present to prevent and correct errors, which were
study, approached deficits in social behavior as a judged to be a potential difficulty. We also
stimulus control problem. Many behavioral assessed the extent to which empathy skills
deficits in individuals with autism have been generalized from training to nontraining probe
attributed to the phenomenon of stimulus stimuli and from training dolls and puppets to
overselectivity, the tendency to respond to a actual people in a nontraining setting.
TEACHING EMPATHY SKILLS 19
Empathy was operationally defined as a doll or puppet. The prompter, seated behind
contextually appropriate response to a display the participant, waited for a designated interval
of affect by a doll, puppet, or person that for a response and then delivered a consequence
contained motor and vocal components (in any (following training trials) or gave no feedback
order) and began within 3 s of the end of the (following baseline and probe trials). A baseline
display. For the previous example, the partici- or probe trial ended when 3 s elapsed. Although
pant could be taught to say, ‘‘Are you okay?’’ 3 of the participants received training in only
and to pat the puppet’s arm. One motor the sadness or pain response category, baseline
response and three different vocal responses trials for the other two categories were presented
were taught for each response category. To during each session. Dolls, puppets, toys, and a
promote generality to nontraining vignettes, the token motivational system were placed on the
responses were designed such that any response table between the participant and the instructor.
taught for a particular vignette was appropriate Prior to each session, participants chose from an
for any vignette in the same response category. array of preferred snacks and activities that were
In addition, other contextually appropriate delivered in exchange for every 10 tokens
responses not targeted during training were earned throughout the session (approximately
scored as correct. For example, in the sadness or three times per session).
pain category, saying, ‘‘That’s too bad’’ while Baseline. Throughout the session, the
giving the doll a hug was scored correct even prompter delivered one token per trial for
though this response was not targeted directly. appropriate sitting and attending to the vi-
The same response was not, however, scored gnettes. Tokens were delivered randomly either
correct for the happiness or excitement catego- between trials as the instructor set up materials
ry, because it was not contextually appropriate. for the next vignette or directly before the
A complete list of vignettes and target responses instructor presented the vignette. Instructors
for each response category is provided in and prompters did not deliver explicit instruc-
Tables 1, 2, and 3. tions or prompts to the participant regarding
the dolls, puppets, or toys on the table. Correct
Procedure responses were followed by a conversational
General procedure. Sessions were conducted exchange by the instructor (e.g., ‘‘thank you’’).
four to five times per week and lasted No feedback was given for incorrect responses.
approximately 20 to 30 min. A trial began Treatment package for training sessions. Train-
when the instructor presented a vignette with a ing sessions consisted of 30 trials (seven training
TEACHING EMPATHY SKILLS 21
Table 2
Training and Probe Discriminative Stimuli and Training Responses for the Happiness or Excitement Category
and three nontraining probe-stimulus trials per prompter decreased the delay by 1 s if the
response category) presented in random order. participant responded correctly on fewer than
The prompter delivered manual and auditory four of the seven training trials. During training
prompts according to a prompt-delay sequence trials, the instructor delivered tokens and
(Charlop et al., 1985; Halle et al., 1979) to behavior-specific praise following all correct
prevent errors. Specifically, the prompter used unprompted responses.
manual and auditory prompts immediately (0-s A behavioral rehearsal sequence was used for
delay) for three sessions when training was all training trials in the 0-s delay condition and
introduced for a particular response category. when the participant did not respond or
During the fourth session, the prompter used a responded incorrectly in all other prompt-delay
1-s delay. The prompter increased the delay conditions. First, the prompter manually
length by 1 s with a maximum of a 3-s delay prompted a correct motor response and simul-
following each session in which the participant taneously played an auditory script on a
responded correctly for at least four of the seven Language Master, a device that plays aloud
trials in a particular response category. The phrases recorded on a strip of magnetic tape
Table 3
Training and Probe Discriminative Stimuli and Training Responses for the Frustration Category
prompts as well as accurate delivery of tokens presented for the happiness or excitement and
for each trial during all conditions. Prompt frustration response categories. Because virtually
delivery was considered accurate if prompts no responding occurred during baseline, all
were delivered only after the designated amount baseline segments showed participants respond-
of time during the prompt-delay condition or ing incorrectly or not at all. All segments from
when participants responded incorrectly during treatment sessions showed responses that had
a training trial. Token delivery was considered been scored as correct. Observers were given a
accurate if it occurred only following attending written questionnaire and for each segment
behavior unrelated to the training task (e.g., circled ‘‘yes’’ or ‘‘no’’ for the question, ‘‘Did the
proper sitting) during baseline or probe trials or child demonstrate empathy toward the doll or
following a correct unprompted response dur- puppet?’’
ing training trials.
For each trial, observers circled ‘‘yes’’ if RESULTS
prompts and tokens were delivered accurately or
‘‘no’’ if prompts and tokens were not delivered Figures 1 ( Jacob, Luke, Ali) and 2 ( Josh)
accurately. Agreements were defined as trials in depict the number of motor and vocal empathy
which both observers circled ‘‘yes’’ or ‘‘no,’’ and responses emitted to displays of affect with
disagreements were defined as trials in which training stimuli. During the baseline condition,
one observer circled ‘‘yes’’ and the other circled all participants responded infrequently to
‘‘no.’’ Agreements were divided by agreements displays of affect by the dolls and puppets.
plus disagreements, and this ratio was converted Increased pretend-play empathetic responding
to a percentage. The mean percentage of occurred systematically with the introduction of
accurate presentation of prompts and tokens treatment across participants.
was 99.9% across all participants and condi- Figures 3 ( Jacob, Luke, Ali) and 4 ( Josh)
tions (range, 98% to 100%). Mean interob- depict the number of motor and vocal empathy
server agreement on accurate presentation of responses emitted to displays of affect with
prompts and tokens was 99.9% (range, 98% to nontraining probe stimuli. Appropriate re-
100%). sponding generalized from training to non-
training vignettes, dolls, and puppets for all
Social Validity participants, increasing systematically with the
Nineteen teachers from the behavioral inter- introduction of treatment with training stimuli
vention program who were not involved in the across participants. For Josh and Jacob, gener-
study assessed the social validity of the results. alized motor and vocal responses emerged at
Observers watched videotaped segments of about the same time. Luke’s generalized motor
each of the participants responding to various and vocal responding with nontraining probe
vignettes with dolls and puppets. Each segment stimuli was variable, with vocal responding
(approximately 10 to 15 s in duration) showed emerging more quickly than motor responding.
the instructor presenting a vignette with a doll For Ali, the opposite was true; generalized
or puppet and the participant’s response, but motor responding emerged slightly more quick-
did not depict instructor feedback. For all ly than generalized vocal responding.
participants, three baseline and three treatment Figures 5 ( Jacob, Luke, Ali) and 6 ( Josh)
segments were selected randomly from the last depict the number of motor and vocal empathy
three baseline and treatment sessions for the responses to displays of affect by Person 1 and
sadness or pain response category and were Person 2 in a nontraining setting. For Josh and
presented in random order. For Josh, three Jacob, motor and vocal responding generalized
baseline and three treatment segments were also from training dolls and puppets to a teacher
24 JESSICA A. SCHRANDT et al.
Figure 1. Number of motor (filled circles) and vocal (open circles) empathy responses to displays of sadness or pain
with training stimuli for Jacob, Luke, and Ali.
Figure 2. Number of motor (filled circles) and vocal (open circles) empathy responses to displays of affect with
training stimuli for Josh.
ing setting (Sessions 55 and 56), motor to Person 2 were also observed for both Luke
responding increased to the same high level as and Ali, although, as with Person 1, vocal
vocal responding for both Luke and Ali. responding was emitted at higher levels than
Increases in generalized empathetic responding motor responding.
26 JESSICA A. SCHRANDT et al.
Figure 3. Number of motor (filled circles) and vocal (open circles) empathy responses to displays of sadness or pain
with nontraining probe stimuli for Jacob, Luke, and Ali.
TEACHING EMPATHY SKILLS 27
Figure 4. Number of motor (filled circles) and vocal (open circles) empathy responses to displays of affect with
nontraining probe stimuli for Josh.
28 JESSICA A. SCHRANDT et al.
Figure 5. Number of motor (solid lines) and vocal (dashed lines) empathy responses to displays of sadness or pain
with Person 1 (open and filled circles) and Person 2 (open and filled triangles) in a nontraining setting for Jacob, Luke,
and Ali.
TEACHING EMPATHY SKILLS 29
Figure 6. Number of motor (solid lines) and vocal (dashed lines) empathy responses to displays of affect by Person 1
(open and filled circles) and Person 2 (open and filled triangles) in a nontraining setting for Josh.
30 JESSICA A. SCHRANDT et al.
were often inappropriate for the given vignette teachers. Person 1 acted as the prompter in the
category but appropriate for another (e.g., training setting (but never presented vignettes),
laughing when the puppet was sad). Therefore, whereas Person 2 was a completely unfamiliar
it may be most effective to teach responding teacher. Introduction of training with Person 2
separately for different response categories, as in the nontraining setting, as occurred with
occurred in the present study. Person 1, may have resulted in similar increases
Multiple-exemplar training (Stokes & Baer, in empathetic responding, but this training was
1977), in addition to training with complex not conducted because of time limitations.
stimulus compounds for each response category, One limitation of the study was the cumber-
might have been responsible for the generaliza- some nature of the treatment package. Lan-
tion observed to nontraining probe stimuli, guage Master scripts were used because they did
people, and settings, because the children not require the participants to have reading
learned to attend and respond to a variety of skills or to interact with the prompter (i.e.,
motor and vocal discriminative stimuli for each when given vocal prompts) before responding
response category. One can speculate about to the dolls and puppets. Language Master
whether the responses demonstrated by the scripts are also useful because of the ease with
participants in this study were general enough which they can be faded. In this case, however,
to be considered empathetic. We presented given all of the other treatment components
multiple stimulus compounds in training for involved, using vocal prompts may have
the sadness or pain category, and for Josh, we simplified the procedure. This change, in
taught empathy responses across a variety of addition to teaching with actual people instead
response categories but did not specifically of dolls and puppets might produce a more
investigate how many exemplars would be manageable treatment package.
required to produce a generalized empathy An additional limitation of this study is the
repertoire. It seems likely that this number nature of the raters in the social validity
differs across individuals, but that training with assessment. The raters, although not directly
multiple exemplars should eventually produce a involved with the study, were teachers at the
class of responses one could reasonably label as behavioral intervention program and so had
empathetic. familiarity with a variety of individuals with
Future researchers may also consider present- autism. Their knowledge of autism and behav-
ing motor and vocal elements of the stimulus ioral techniques used to teach complex social
compounds separately to determine whether skills may have affected their ratings of empathy
empathetic responding would occur to one shown in the videotaped segments. A group of
element without the presence of the other. We raters inexperienced with autism might have
made the decision to present both elements produced a more convincing demonstration of
together in an attempt to present the most social validity. Future studies may also compare
salient discriminative stimuli possible to our ratings of empathy demonstrated toward pup-
beginning empathy responders. Certainly a pets and dolls to ratings of empathy demon-
more sophisticated generalized empathy reper- strated toward actual people. It is plausible that
toire would include responses to motor or vocal responses deemed empathetic in a pretend-play
displays of affect in isolation. situation may not appear as genuine in
Differences in generalized responding to interactions with people. It would also be
Person 1 and Person 2 observed for several of informative to assess parent and caregiver
the participants in the nontraining setting may ratings of empathy demonstrated in unstruc-
have been due to familiarity with each of the tured home and community settings.
32 JESSICA A. SCHRANDT et al.
Empathy is a socially relevant skill for Halle, J. W., Marshall, A. M., & Spradlin, J. E. (1979).
Time delay: A technique to increase language use and
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ability to engage in other critical prosocial Applied Behavior Analysis, 12, 431–439.
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