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02 - Cultural Sensitivity
Diversity – State of having many different races, cultures, groups, organizations, etc.

Discrimination – Unfair or unequal treatment of an individual or group based on certain

characteristics, including: Age, Disability, Ethnicity and Gender.

Prejudice – Preconceived opinions of others not based on experience.

Bias – Prejudice in favor of or against someone.

Stereotype – Fixed idea of a particular type of person.