Escolar Documentos
Profissional Documentos
Cultura Documentos
3) Are you aware about the various product offered by the SBI?
Yes No
(If yes then mention_______________________________________________)
5) Why did you select State Bank of India (SBI) as your insurance provider?
Attractive Plans
Recommended by some one.
You are an employee of State Bank of India.
Because of Market ranking.
6) From how long is State Bank of India (SBI) is your insurance provider?
0 year – 2 years
2- 5 yrs
Above 5 yrs.
8) Are your queries related to your insurance plan being solved properly?
Yes No
9) Are you satisfied with the administrative fees charged by State Bank of
India (SBI)?
Fully Satisfied Satisfied Neutral
Dissatisfied Fully Dissatisfied
10) What do you think about the standard of services provided by State Bank
of India (SBI)?
Fair Good
Very Good Excellent
11) Are you willing to invest in State Bank of India (SBI) in future?
Definitely Yes Yes
Definitely No No Can’t say.
12) What according to you is the strongest point of State Bank of India
(SBI)?
Efficient staff
Attractive Plans
Excellent customer service
Easy Branch availability