M Lhuillier (ML) Kwarta Padala Terms and Conditions (Money Transfer)

1. The ML Kwarta Padala money transfer service is available in all M. Lhuillier Financial
Services, Inc. (MLFSI) branches nationwide. The sender must ascertain that there is an open
branch near his/her receiver where the latter can claim the money.

2. The sender and the receiver must be personally present, must be of legal age, must submit a
valid ID, must comply with the Know Your Customer (KYC) from and the Customer
Information Sheet and must subscribe to the AMLC rules and regulations and other applicable
laws in making the transaction.

3. The sender must write the full name of the receiver including the full middle name in the
Customer Information Sheet or the MLKP form. Should the sender fail to give the full middle
name of the receiver, it shall be considered a waiver on his part to include this information in
verifying the transaction, MLhuillier shall not be held liable for any paid transaction to a receiver
whose full middle name information was waived by the sender. Incorrect spelling of the
receiver's name(s) may cause delay in paying out the transaction.

4. The sender hereby agrees that the transaction shall be released to the claimant receiver if the
latter can present Kwarta Padala Transaction Number (KPTN) and comply with the valid ID,
KYC and all other requirements as may be required by law.

5. The sender must relay to the receiver the complete and correct KPTN and must advise the
receiver to bring a valid ID for additional verification purposes.

6. The sender may waive the age requirement of the receiver. However, a minor receiver can
only claim the money provided said minor is a relative of the sender to the 4th civil degree or a
godchild/ward/beneficiary of the sender or whose relationship with the sender is such that it does
not violate the Child Trafficking Law. The said minor receiver must still comply with the
identification requirements mentioned herein. Minors below 12 years old must be accompanied
by his/her guardian. The said guardian must comply with the requirements in Item No. 2 herein.

7. MLFSI accepts only cash (Philippine Pesos) in processing money transfers and the receiver is
paid in cash (Philippine Pesos) at the payout location unless otherwise agreed upon by the parties
in a special contract.

8. The sender may add a message to the transaction. However, the message must not be of such a
nature that contractual obligations arise thereof between the sender and the receiver. If such is
the case, the sender absolves M. Lhuillier from any liability or responsibility arising from the
failure of the delivery of the message.

9. The sender and the receiver may be notified of the status of the transaction via SMS provided
their cellular phone numbers were furnished by the sender to M. Lhuillier. Should there be a
failure in notifying the receiver for any reason whatsoever, M. Lhuillier shall not be liable for the
failure in providing said information.
10. The money is available for personal pickup in any M. Lhuillier branch nationwide, subject to
the hours of operation of the selected payout branch including closures without prior notices, its
telecommunications facility, its connectivity to the MLKP system, and other conditions,
including but not limited to, power and telecommunications failure, computer or gadgets failure,
inclement weather and the like.

11. In cases where the selected sendout or payout branch happens to be a "not online" branch,
the time when the transaction information is available in the MLKP system and its retrieval
thereof may vary according to the communications facility of the said selected branch. A "not
online" branch is that which does not have direct access to the MLKP system due to
telecommunications limitations.

12. The sender may also direct MLFSI to forward the money to the account of the receiver with
any bank, corporation, institutions or entity.

13. Should the sender decide to cancel his/her transaction, he/she must submit a written request
to MLFSI for the cancellation of the said transaction. MLFSI will refund the principal amount of
the money transfer only. MLFSI will refund the charges upon written request of the sender only
if the money transfer is not available to the recipient within seven (7) days from the time it was
sent. To the extend allowed by the law, MLFSI may deduct a service fee of FIVE HUNDRED
PESOS (P500) per month from money transfers that are not picked up after one month from the
time it was sent.

14. Changes to the original entries of the sendout may be made only be the sender upon personal
presentation of a written request and payment of the additional charges. The said changes shall
be processed immediately and the transaction shall be made available in the system subject,
however, to the conditions mentioned in item 10 herein. Should the change be made in a branch
other than the branch where the transaction was originally made, the sender must present the
valid ID which he/she presented in the original sendout branch for verification purposes. And if
the said other branch happens to be a "not online" branch, the sender must present, together with
the said valid ID, the duplicate copy of his sendout form.

15. In no event shall MLFSI or any of its agents be liable for damages for delay, nonpayment or
underpayment of this money transfer, or non-delivery of any supplemental message, whether
caused by negligence on the part of its employees or agents or otherwise, or unpublished closure
of the intended payout branch of the receiver beyond the sum of FIVE THOUSAND PESOSO
(P5,000), in addition to refunding the principal amount of the money transfer and the service fee.
Further, in no event will MLFSI or its agents be liable for any indirect, special, incidental or
consequential damages beyond the aforementioned amount.

16. MLFSI and its agents may not accept process or pay any money transfer that any of them
determines, in their sole discretion, to be in violation of any MLFSI policy or applicable law.

17. All claims or suits regarding this transaction shall be filed in the courts of Cebu City only
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Transcription

1. The pawner hereby accepts the pawnshop's appraisal as proper.

2. The pawner agrees on the interest rates imposed in this contract of pledge. In case of dispute,
the regular courts of law have the vested power to determine the reasonableness and legality of
interest rates. The pawnshop hereby agrees not to collect advance interest for a period of more
than the original term agreed upon herein.
3. The service charge is equivalent to one percent (1%) of the principal loan, but not exceeding five
pesos (P5.00). No other charges shall be collected.
4. This loan is renewable for such amount and period as may be agreed upon between the
pawnshop and the pawner subject to the same requirements for a new loan.
5. Upon maturity of this loan, as indicated on the face of this ticket, the pawner has ninety (90)
days from maturity date within which to redeem the pawn by paying the principal loan plus the
interest that shall have accrued thereon.
6. The amount of interest due and payable after the maturity date of the loan during the
redemption period shall be computed upon redemption at the rate of interest provided in No. 2
above based on the sum of the principal loan and the interest earned as of the date of maturity.
Any additional penalty and/or interest shall also be computed in the same manner. For purposes
of computing the amount of interest for pledge loans paid after maturity date, a fraction of the
original term of the loan agreed upon shall be considered as one full term.
7. The pawnshop shall notify the pawner of any change of its business address/location through:
(1) publication in English and in Filipino or in the local dialect in two (2) daily newspapers of
general circulation in the city or municipality where the pawnshop is closing business; and (2)
posting in English and in Filipino or in the local dialect for one (1) month after date of publication
in a conspicuous place in the premises to be vacated and to be transferred to.
8. The pawner shall advise the pawnshop of any change of address/contact number/e-mail
address/fax number.
9. The pawner and the pawnshop, agree that the notice of auction sale shall be delivered via [ ]
email, [ ] SMS, [ ] fax or, [ ] registered mail or courier at _________________________ (check
box of agreed mode and indicate the email address; mobile phone no.; fax no.; or complete
residential address, as maybe appropriate in the space provided). In case no mode of
notification is agreed upon, the default shall be via ordinary mail. The pawnshop shall have the
right to sell or dispose of the pawn in public auction if the pawner fails to redeem it within the
ninety (90) day grace period. The pawnshop shall send the reminder to the pawner on or before
the expiration of the ninety (90) day grace period.
10. This ticket shall be surrendered at maturity date upon payment of the loan. In case of loss or
destruction of this ticket, the pawner hereby undertakes to personally present an affidavit of
loss to the pawnshop before the redemption period expires. The pawnshop has two(2) days to
decide whether to accept: (1) the affidavit in place of the original pawn ticket; or (2) to issue a
substitute pawn ticket, thereby canceling the original.
 11. In case of pre-payment of this loan by pawner, the interest collected in advance shall accrue in
full to the pawnshop.
12. The pawner shall not be entitled to the excess of the public auction sale price over the amount
of principal interest and service fee; neither shall the pawnshop be entitled to recover the
deficiency from the pawner.
13. The pawnshop shall exercise reasonable care and caution that an ordinary prudent person
would as to his own property over the thing pawned in accordance with Republic Act No. 386
(Civil Code of the Philippines), as amended. Accordingly, the pawnshop shall insure all pawned
items, except those which are kept inside a fireproof vault, in accordance with the pertinent
regulations of the Bangko Sentral ng Pilipinas. Claims for restitution by pawners in case of loss,
destruction or defect of the pawn due to robbery, fire, and other fortuitous event, with or
without the fault or negligence of the pawnshop, its owner, managing partner, directors and
officers are cognizable by regular courts.
14. The pawnshop/pawnee shall not be liable for loss or damage of the pawn due to fortuitous
events or force majeure. When the loss is due to the fault and/or negligence of the pawnee, the
amount of its liability, if any, shall be limited to the appraised value appearing on the face
hereof.
15. In case this loan is not paid on maturity date, the pawner hereby agrees to pay in addition to
accrued interest. 2% per month of the principal, as liquidated damages. For purposes of
computing the amount of liquidated damages, a fraction of a month shall be considered as one
(1) full month. The pawnshop may at its sole option allow redemption of pawn after expiration
of the 90-day grace period upon payment by the pawner of the loan principal plus interest due
and liquidated damages at the rates and manner of computation herein prescribed.
16. The authorized representative shall present a valid identification papers.
17. Venue of all judicial and administrative cases or proceedings and other legal incidents arising out
of or in connection with this contract shall solely and exclusively be brought before appropriate
courts, departments, offices or agencies of the government situated in Cebu City or Makati City.

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