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172 VOLUME 8, NUMBER 6, DECEMBER 1999

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Reasoning Dialogues Court in the transcripts) challenges


Kelly by asking what he can offer as
Lance J. Rips,1 Sarah K. Brem, and Jeremy N. Bailenson proof that she made the notations.
As justification, Kelly asserts that
Psychology Department, Northwestern University, Evanston, Illinois (L.J.R., J.N.B.),
Nicole Simpson s mother can testify
and Graduate School of Education, University of California, Berkeley, Berkeley,
that Nicole mentioned reading it
California (S.K.B.)
and that she can identify Nicole s
handwriting. The judge directly re-
jects this justification as inadequate
Abstract changes that include making asser- and prohibits the lawyer from going
When people argue with tions, agreeing to others assertions, into the matter in his questioning.
others in conversation, they asking for justifications, and refut- The second example in Table 1,
make a variety of conversation- ing others assertions or justifica- from a recent play (Hare, 1997),
al moves: They make claims, tions. Classroom interactions often illustrates many of the same conver-
ask for justification of others take this form, as do some conver- sational moves- a request for justi-
claims, attack claims, and at- sations among family members and fication, justifications, and a rebut-
tack claims justifications. The colleagues. Some conversational t a l a s does the last example in
arrangement of these moves volleys of this kind are short and Table 1, a spontaneous argument be-
gives argumentation its charac- unremarkable: Bob asks Karen why tween two children (from Eisenberg
teristic shape. This article illus- she liked the movie she just saw, she & Garvey, 1981). The examples in
trates a proposed format for tells him, and he agrees. But some- Table 1 are clearly similar, but how
conversations of this type, and times these conversations develop do people recognize and evaluate
it reviews some findings about into more extended arguments, as such argumentative dialogues when
the way people understand in academic, political, or legal con- they hear or read them? By investi-
and evaluate these conversa- troversies. These arguments can be gating the way component conver-
tions. The findings suggest that crucial in convincing others of the sational moves fit together, re-
judgments of the arguers bur- worth of a theory, in tipping the bal- searchers may be able to identify
den depend not only on the ance of an election, or in deciding what is distinctive about these dia-
content of their claims, but also the outcome of a legal case. logues and provide a more system-
on the conversation s structure. As a simple example of this type atic framework for thinking about
In addition, judgments of the of dialogue, consider the first argu- them than is typical in work on criti-
strength of a justification an ment in Table 1, which comes from cal thinking and informal reasoning.
arguer s evidence or explana- the civil trial of O.J. Simpson (Sharon
t i o n a re a function of the ar- Rufo et al. v. Orenthal James Simpson et
gument s setting. al., December 6, 1996; CNN, 1997).
ARGUMENT STRUCTURE
In this excerpt from a side-bar dis-
Keywords cussion, one of the plaintiffs
reasoning; argumentation; dis- lawyers, Mr. Kelly, is arguing that he People can vehemently dis-
course understanding should be allowed to introduce evi- agree during disputes such as
dence about a book called Battered those in Table 1. But, at the same
Women that Nicole Simpson was time, the arguers must observe im-
When people discuss ideas with reading and annotating several days plicit guidelines in order to make
others, they often fall into ex- before her murder. The judge ( The their contributions intelligible and

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CURRENT DIRECTIONS IN PSYCHOLOGICAL SCIENCE 173

fication can be followed by justifi-


Table 1. Three examples of argumentative dialogues cations; and so on. Sometimes dis-
course markers words like thus,
a. Excerpt from CNN (1997) so, in the first place, anyway, and oth-
MR. KELLY: Your Honor, this is four days before the murder; it [evidence ers aid listeners in identifying the
about a book, “Battered Women,” that Nicole Simpson was reading] goes parts of an argumentative dialogue
directly to her—not only her state of mind, but— (Reichman-Adar, 1984).
THE COURT: What is your foundation that she wrote these underlined—these One aspect that is crucial about
things that you say she underlined? this structure is that justifications
MR. KELLY: She indicated to her mother, she was reading it and marking it up, and rebuttals are assertions in
and showed it to her mother, that she was doing it. At the same time, she their own right, and they are
said, “I’ve just started it; I’ll give to you afterwards.”
therefore open to the same types
And she can identify her handwriting. of responses as assertions. It is this
THE COURT: I think under 352, the foundation is totally inadequate. I’m nesting of subarguments within
going to exclude it.
others that creates coherent rea-
b. Excerpt from Hare (1997, p. 45) soning dialogues and accounts for
ESME: But I’m also aware the whole thing [a fair] is some sort of fiction. . . . their surprising complexity.2
FRANK: A fiction? In Figure 1, for example, we il-
ESME: Yes. Miss Marple! Thatched cottages! ‘Congratulations to Mr Cox on lustrate a format for the Table 1 di-
the size of his enormous courgettes. . . .’ It’s Heritage England. It’s some sort alogues, using a set of rules we
of fantasy theme park, but don’t tell me it actually still makes any sense. have developed (Rips, 1998). This
FRANK: I don’t see why not. format illustrates the typical nest-
Esme suddenly raises her voice. ing of arguments and subargu-
ESME: Because this is a suburb! ments. For instance, in Figure 1a,
FRANK: Oh, I see, now I get it. . . . Mr. Kelly s initial claim is met with
c. Dispute between two children (from Eisenberg & Garvey, 1981, p. 151) a challenge, consisting of a justifica-
tion query ( What is your founda-
CHILD 1: You’re the mother, I’m the father. tion . . .? ) followed by a paired jus-
CHILD 2: No, you’re the mother, I’m the father. tification ( She indicated to her
CHILD 1: Why I’m the mother? mother . . . ). What is important in
CHILD 2: Because you’re—you’re a girl. this example, though, is that the
CHILD 1: I’m not a girl. justification is itself a claim the
beginning of a new subarg u m e n t
and can therefore be countered by a
reasonable. These conversational At this level, you might also fault rebutting defeater (Pollock, 1989)
norms might occur at a number of arguers for not properly taking into from the judge ( The foundation is
levels in the organization of the di- account both sides of an issue. totally inadequate ). The defeater
alogues. At the highest level, there Current evidence suggests that can itself be the start of a new sub-
may be general principles that people often sacrifice open-mind- arg u m e n t resulting in a total of
apply when arguers are attempting edness for advocacy when they three miniarguments in one short
to resolve an issue by rational ex- construct arguments (Baron, 1995; dialogue. The presence of many of
amination. In this context, arguers Perkins, Farady, & Bushey, 1991; the same nested conversational
are proceeding appropriately only Voss & Means, 1991). moves in the examples of Figure 1
if they follow rules of discourse We concentrate here, however, explains the examples perceived
ethics, such as these (from van on a second, lower level of organi- similarity.
Eemeren & Grootendorst, 1992, pp. zation. Argumentative dialogues
108 117): display features that unite the ar-
guers individual contributions. ARGUMENT STRUCTURE
(1) Parties must not prevent each These features are the result of con- AND THE ARGUER S
other from advancing standpoints or ventions governing conversational BURDEN
casting doubt on standpoints. exchange: Assertions can be fol-
lowed by concessions, requests for One effect of the structure of an
(2) A party who advances a stand- justification, or rebuttals; rebuttals argumentative dialogue is to make
point is obliged to defend it if the other can be followed by concessions or some of its claims more prominent
party asks him to do so. counterrebuttals; requests for justi- than others in determining the

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174 VOLUME 8, NUMBER 6, DECEMBER 1999

Fig. 1. The excerpts from Table 1 diagrammed using rules from Rips (1998).

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CURRENT DIRECTIONS IN PSYCHOLOGICAL SCIENCE 175

strength of the arguers positions. tage in persuasiveness for items at Empirical evidence is generally
Quite a bit of research in social and the beginning of a serial list. thought to be the strongest form of
cognitive psychology has studied One potential explanation for justification because it ties the
the persuasiveness of individual the antiprimacy effect stems from claim to actual events. For exam-
pieces of evidence within other- the fact that the first claim in the ple, the justification in the first ar-
wise unstructured lists; many of conversation commands the remain- gument in Table 1 ( She indicated
these studies have tried to deter- ing claims in the argument s struc- to her mother. . . .And she can iden-
mine whether items at the begin- ture. (One node in a structure like tify her handwriting. ) is a simple
ning or the end of the list are more the ones in Fig. 1 is said to com- example of justification by empiri-
convincing in other words, mand a second if the node immedi- cal evidence. Evidence of this type
whether they display primacy or ately above the first is also above varies in strength, of course, and is
recency effects. But argumentative the second.) Whenever an arguer subject to dispute, as this example
structure in dialogues is more com- makes a claim, he or she takes on makes clear. One form of evidence
plex than a list and alters which the burden of defending it, in ac- is a correlation between a hypothe-
claims are crucial. cord with van Eemeren and sized cause and an effect. Such evi-
One source of evidence about Grootendorst s Principle 2. But the dence examines cases in which the
the effect of argument structure burden of the first claim extends proposed cause is present or absent
comes from a study (Bailenson, over the entire dialogue, whereas and determines whether the target
1997) in which participants read the burden of a later claim com- effect is present or absent in those
scripted conversations similar to mands a more limited domain. This instances. If there are many cases in
the one in Table 2. One group of puts the proponent of the first which both cause and effect are
participants read the arguments in claim at a disadvantage, other present or both are absent and few
the form shown in the table, and a things being equal.3 cases in which one is present and
second group read reversed argu- the other absent, then a strong cor-
ments in which we exchanged the relation links cause and effect.
positions of claims a and b, c and d, JUSTIFICATION There are many situations, how-
and e and f. All participants then ever, in which arguers will provide
judged which of the arguers had a justification by introducing a
the greater burden of proof ( had In addition to dialogue struc- plausible-sounding rationale (a
most to do at the end of the argu- ture, the content of individual just-so story ) rather than empiri-
ment to convince the other that he moves is obviously important. cal evidence. For example, one
or she was right ). The results One example of the importance of might contend that Nicole would
demonstrated an antiprimacy effect: content relates to justifications. As not have told her mother that she
The arguer who made the first we have just mentioned, when one was making notes in a book unless
claim (no matter which side of the arguer challenges the claim of an- she was. Such assertions alone are
argument he or she was on) in- other, the burden is on the second not conclusive, because they do not
curred more burden of proof than to supply a justification a reason provide appropriate comparisons:
the second arguer. This bias against why the claim is true. Justification It is unknown how often people tell
the first arguer seems to be an order can take a number of forms, and others they are taking notes when
effect occurring only in structured we discuss two that are of particu- they are not. Still, explanations are
dialogue, as most previous experi- lar interest to psychologists: em- important. A correlation between a
ments have not shown a disadvan- pirical evidence and explanation.4 hypothesized cause and an effect
does not establish a causal link be-
tween them. Explanations help fill
this gap by describing a plausible
Table 2. Example of an argument used in the study by Bailenson (1997)
mechanism that can connect the
a. PAT: Baseball has more breaks in the action than other sports. cause to the effect (Ahn, Kalish,
b. JIM: Baseball has fewer breaks in the action than other sports. Medin, & Gelman, 1995).
c. PAT: You have to sit through all of the side changes. The meaning of this form of jus-
d. JIM: The only long break comes after the seventh inning.
tification is subject to debate. Some
researchers argue that explanations
e. PAT: Every time they substitute pitchers there is another fifteen minute
break. are offered in error. According to
f. JIM: At least there are not many substitutions in baseball compared to
this account, people who give ex-
other sports. planations (especially narrative
just-so stories) when asked to

Copyright ' 1999 American Psychological Society


176 VOLUME 8, NUMBER 6, DECEMBER 1999

prove a claim are mistaking expla- high- and low-information condi- believe their position simply be-
nation for evidence (Kuhn, 1991). tions, participants gave explana- cause they have provided an expla-
An alternative view is that in such tions higher ratings in the low-in- nation, then this may not be a de-
situations people know that they formation condition, in which the sirable strategy. If, however,
are providing unsubstantiated ex- arguer had little to go on, than in explaining improves their under-
planations, but are doing so for the high-information condition. standing of the problem and makes
pragmatic reasons. For example, Thus, what counts as sufficient jus- clear what needs to be done to pro-
they may not have easy access to tification depends on the pragmat- vide empirical support, then the
data they could use to compute a ics of the situation. initial reliance on just-so stories
correlation. We (Brem & Rips, in People sometimes do offer ex- may be very useful.
press) have argued that people con- planations when they could have
struct narratives as justification offered evidence instead. The value
when evidence is scarce, but prefer of introducing unsubstantiated ex- DISCUSSION
evidence when data are at hand. In planations is unclear. The issue
one experiment, for example, we turns on what happens next in the
asked participants to write down arguing and the information-gath- When people listen to argumen-
their opinion on each of a set of top- ering process. If arguers begin to tative conversations, they keep
ical issues (e.g., why gun control
laws are ineffective), and we then
asked for justification of the opin-
ion in one of two ways. In one con-
dition, we asked, I f you were try-
ing to convince someone your view
is right, what evidence would you
give to try to show this? (cf. Kuhn,
1991). In a second condition, we
asked, I f you were trying to con-
vince someone else that your view
is right, what would be the ideal
evidence to show this? Imagine you
have access to any information or
techniques you require . Informing
participants that they could use
any information required increased
the percentage of opinions for
which they mentioned genuine ev-
idence from 32.5% to 63.9%.
Further support for the hypothe-
sis that pragmatic factors play a
role in the decision to use evidence
versus explanations comes from
participants evaluations of the ar-
guments of others (Brem & Rips, in
press). We led participants to be-
lieve that the arguer had either
very little data or a rich body of
data to draw upon. We then pre-
sented either explanation-based or
evidence-based support for a claim
and asked participants to rate the
strength of support (on a scale from Fig. 2. Mean ratings of strength of support given to explanations and evidence when
0 to 7, with 7 indicating highest arguers were said to have very little data (low-information condition) or a rich body
of data (high-information condition) to draw upon to justify their position. The rat-
support). The results appear in ing scale ranged from 0 to 7, with 0 representing lowest support and 7 representing
Figure 2. Although evidence-based highest support. Error bars indicate –1 standard error of the mean. Data from Brem
support fared equally well in the and Rips (in press).

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CURRENT DIRECTIONS IN PSYCHOLOGICAL SCIENCE 177

track of the arguers underlying sion maker.5 Questions like these dence is unavailable, when the reliabil-
moves and the relations among set a new agenda for research on ity and validity of the evidence are un-
clear, or when statements are difficult
them. We have illustrated some of human reasoning. to understand or ambiguous. These al-
these moves in the diagrams of ternative justifications might involve
Figure 1: claims, challenges, justifi- Recommended Reading appeals to authority, to the credibility
cations, defeaters, and accepters. (or lack of credibility) of a source, or to
We have tried to show that the way Hamblin, C.L. (1970). (See References) the possible consequences of a belief or
Reichman-Adar, R. (1984). (See act, to mention a few examples. This is
these conversational moves fit to-
References) the traditional domain of rhetoric and
gether affects how people evaluate Rips, L.J. (1998). (See References) social psychology.
the arguers burden of proof. In ad- van Eemeren, F.H., Grootendorst, R., 5. See, for example, Shafir,
dition, examining the different & Henkemans, F.S. (1996). Simonson, and Tversky (1993) on the
types of moves helps reveal the Fundamentals of argumentation role of reasoning pro and con in deci-
theory: A handbook of historical sion making.
strategies arguers have available.
backgrounds and contemporary
Arguers can trade off different developments. Mahwah, NJ:
forms of justification, relying on References
Erlbaum.
empirical evidence when they are Ahn, W.-K., Kalish, C.W., Medin, D.L., & Gelman,
lucky enough to have it and on S.A. (1995). The role of covariation versus
Acknowledgments National Science mechanism in causal attribution. Cognition, 54,
plausible explanations when they Foundation Grant SBR-9514491 sup- 299 352.
are not. ported the preparation of this article and Bailenson, J. (1997). Claim strength and burden of
much of the research summarized here. proof. In Proceedings of the 19th Conference of the
This initial theory, however, rais- Cognitive Science Society (pp. 13 18). Mahwah,
es a large number of questions NJ: Erlbaum.
Baron, J. (1995). Myside bias in thinking about
about people s understanding of Notes abortion. Thinking and Reasoning, 1, 221 235.
argumentation. For one thing, our Brem, S.K., & Rips, L.J. (in press). Explanation and
evidence in informal argument. Cognitive
examination of justifications sug- 1. Address correspondence to Lance Science.
gests it may be fruitful to look at Rips, Psychology Department, North- CNN. (1997). Special section: Simpson civil trial [On-
western University, 2029 Sheridan Rd., line]. Available: http://cnn.com/US/OJ/
varieties of other argumentative simpson.civil.trial
moves. For example, one can ask Evanston, IL 60208; e-mail: rips@nwu. Eisenberg, A.R., & Garvey, C. (1981). Children s
edu. use of verbal strategies in resolving conflicts.
whether people distinguish types 2. Earlier formal theories of argu- Discourse Processes, 4, 149 170.
of challenges or types of conces- mentative dialogues centered on the Hamblin, C.L. (1970). Fallacies. London: Methuen.
Hare, D. (1997). Amy s view. London: Faber &
sions and what conditions trigger idea of a game in which individual ar- Faber.
the use of each type (see Rips, 1998, guers take turns making assertions, Kuhn, D. (1991). The skills of argument. Cambridge,
for a study of types of defeaters). concessions, challenges, and other England: Cambridge University Press.
moves. This analysis produced impor- Perkins, D.N., Farady, M., & Bushey, B. (1991).
These choices may sometimes de- tant insights, especially about the ar- Everyday reasoning and the roots of intelli-
gence. In J.F. Voss, D.N. Perkins, & J.W. Segal
pend on the social bonds between guers commitment to the assertions (Eds.), Informal reasoning and education (pp.
arguers, but the exact connection (e.g., Hamblin, 1970). But the game 83 105). Hillsdale, NJ: Erlbaum.
framework also tends to obscure the Pollock, J. (1989). How to build a person. Cambridge,
with social factors remains to be ex- MA: MIT Press.
plored. It is also reasonable to ask embedded character of the arguers Reichman-Adar, R. (1984). Extended person-
moves (see Rips, 1998, for discussion). machine interface. Artificial Intelligence, 22,
whether the theory embodied in 3. Of course, an arguer s burden 157 218.
Figure 1 can illuminate classical also depends on other factors, includ- Rips, L.J. (1998). Reasoning and conversation.
Psychological Review, 105, 411 441.
difficulties in reasoning, such as ing the plausibility of his or her indi- Shafir, E., Simonson, I., & Tversky, A. (1993).
question begging and similar falla- vidual assertions and willingness to Reason-based choice. Cognition, 49, 11 36.
cies, and whether two-person argu- make concessions. These factors might van Eemeren, F.H., & Grootendorst, R. (1992).
outweigh or shift the burden during Argumentation, communication, and fallacies.
ments such as the ones we have the course of the dialogue. Hillsdale, NJ: Erlbaum.
Voss, J.F., & Means, M.L. (1991). Learning to reason
discussed can shed light on inter- 4. Arguers may rely on other types via instruction in argumentation. Learning and
nal deliberation by a single deci- of justification when empirical evi- Instruction, 1, 337 350.

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