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• This service manual covers the following • Handle with care to avoid loss or damage of
modelsFUJI XEROX Co. Ltd. Color Laser the manual.
Printer • Revision and Modification Information
DocuPrint C1110/C1110B When design changes or revisions relating to
this service manual occur, the overseas
• Related Materials technical information or overseas service
No other related materials issued other than this bulletin may be issued as supplementary
service manual. information until such changes are
• Confidentiality accomodated in the updated version of this
• This service manual is issued intending use by service manual.
maintenance service personnel authorized by
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leasing this manual without prior consent by revisions of spare part
FUJI XEROX Co. Ltd. is prohibited. numbers and adjustment
• When a page becomes irrelavant (e.g. specifications must
superceded by a replacement page), destroy immediately be reflected on
the page by burning or shredding it. the respective pages of this
PRINTED IN JAPAN
Company Name
Department Name
Telephone No.
Chapter 2 Troubleshooting
Chapter 6 General
Chapter 8 Accessories
Table of Contents
1 Getting to know the Service Manual .............................................................. Preface-1
2 How to use the Service Manual ..................................................................... Preface-1
2.1 Contents of Manual ......................................................................................................Preface-1
2.2 Information on Updating ...............................................................................................Preface-2
3 Terms and Symbols ....................................................................................... Preface-3
4 Abbreviations ................................................................................................. Preface-4
Introduction
1. Getting to know the Service Manual
Chapter 2 Troubleshooting
This chapter describes the troubleshooting procedures other than image quality
troubleshooting of the DocuPrint C1110/C1110B. It also describes how to use the diagnostics
and some programs.
Chapter 6 General
This chapter contains the following general information on DocuPrint C1110/C1110B.
6.1 Configuration of Printer
6.2 Electrical Properties
6.3 Mechanical Properties
6.4 Functions
6.5 Consumables
6.6 Operating Environment
6.7 Safety / Environment Conditions
6.8 Print Image Quality
6.9 Option
6.10 ESS Specification
6.11 Tools and Service Consumables
6.12 Installation Procedure DocuPrint C1110
6.13 Installation Procedure DocuPrint C1110B
6.14 Printer Environment Settings
Preface-1
Introduction
2. How to use the Service Manual
Chapter 8 Accessories
This chapter provides information on accessories and options specific to DocuPrint C1110/
C1110B.
8.1 Network Expansion Card
8.2 Additional Memory
Updating Procedure
• When the entire manual is revised, "1st Edition" on the front cover will be renewed to 1st Edition,
2nd Edition, 3rd Edition and so on.
• When this manual is partially revised, revisions will be sequentially indicated as Revision A,
Revision B, Revision C, etc. All revised pages will be marked accordingly with "Revision A",
"Revision B", "Revision C" and so on.
Revision Sidebar
When any paragraph, table or figure has been added or amended, a revision sidebar will be
added to indicate where the revision was made.
(Example)
If the same page is changed again due to a subsequent revision, revision sidebars associated
with the previous revision(s) will be deleted.
Preface-2
Introduction
3. Terms and Symbols
• The terms and symbols used at the beginning of a text are defined as follows:
DANGER Indicates an imminently hazardous situation, such as death or serious
injury if operators do not handle the machine correctly by disregarding
the statement.
INSTRUCTION Indicates that the printer or its components may be damaged if the instructed
procedure is not strictly observed.
Preface-3
Introduction
4. Abbreviations
4. Abbreviations
Abbreviations
This manual contains abbreviations that are specific to this manual, as well as general
abbreviations, which include:
ADC Automatic Density Control MAG Mag. Roll
AG Analog Ground MCU Machine Control Unit
APS Auto Paper Select MOB Marks On Belt
ARC Auto Registration Control MOT Motor
ASSY Assembly MSI Multi Sheet Inserter
ATS Auto Tray Switching N/P No Paper
B Black NVM Non Volatile Memory
BCR Bias Charge Roll OEM Original Equipment
Bk Black Manufacuring
BLK Black OHP Overhead Project
BLU Blue OP Operation
BRN Brown OPC Organic Photo Conductor
BTR Bias Transfer Roll ORN ORANGE
C Cyan PC Personal Computer
CLN Cleaner PCDC Pixel Count Dispense Control
CRU Customer Replaceable Unit PH Paper Handling
CRUM CRU Monitor PHD Printer Head
CTRG Cartridge PNK Pink
DET Detoner Roll POP Paper On Photoreceptor
DEVE. Developer PPM Prints Per Minute
DIAG. Diagnostic PR,P/R Process
DISP Dispense PV Print Volume
dpi dots per inch PWB(A) Printed Wiring Boad
DTS Detack Saw (Assembly)
DUP Duplex R Right
ESB Electro Static Brush R Rear
ESS Electric Subsystem R/H Right Hand
F Front REF Refresher
FEED, FDR Feeder REGI. Registration
FIP Fault Isolation Procedure RH Right Hand
GND Ground ROS Raster Output Scanner
GRN Green ROT Rotary
GRY Gray RTC Rubber Tube Charger
HT Half Tone RTN Return
HUM Humidity SEF Short Edge Feed
HVPS High Voltage Power Supply SG Signal Ground
ICDC Image Count Dispense Control SMH Special Material Handler
ID Image Density, or Identification SNR Sensor
IBT Intermediate Belt Transfer SOL. Solenoid
INTL, INLK Interlock SOS Start Of Scan
IOT Image Output Terminal STM Single Tray Module
K Black SW Switch
L Left TEMP. Temperature
L/H Left Hand TM Tray Module
LD Laser diode TNER, TNR Toner
LDD Lightly Doped Drain TP Thermopile
LED Light-emitting diode TR Transfer
LEF Long Edge Feed VIO Violet
LH Left Hand WHT White
LV Low Voltage XERO Xerographic
LVPS Low Voltage Power Supply Y Yellow
M Magenta YEL Yellow
Preface-4
Chapter 1 Service Call Procedure
Chapter 1 Service Call Procedure
Table of Contents
Table of Contents
1.1 Before Starting the Servicing ....................................................................................1-1
1.1.1 Safety ..................................................................................................................................... 1-1
1.1.2 Notes on the Handling of Customer Information .................................................................... 1-2
1.1.3 Other Things to Note .............................................................................................................. 1-3
1.2 Servicing Call Procedure ..........................................................................................1-4
1.3 TRIM Servicing .........................................................................................................1-5
1.3.1 TRIM Servicing Procedure ..................................................................................................... 1-5
1.3.2 Machine Consumables and Periodic Replacement Parts ...................................................... 1-6
1.3.3 TRIM Check List ..................................................................................................................... 1-7
Chapter 1 Service Call Procedure
1.1 Before Starting the Servicing
1.1.1 Safety
To prevent any accident that may occur during maintenance servicing, any WARNING or CAUTION
regarding the servicing must be strictly observed. Do not perform any hazardous operation.
1. Power Supply
To prevent electrical shocks, burns, or injury, etc., be sure to switch OFF the machine and
disconnect the plug before starting the maintenance servicing. If the machine has to be switched
ON, such as when measuring the voltage, take extra care to prevent an electrical shock.
2. Drive Area
Never inspect or lubricate the drive area such as the gears during the machine operation.
3. Heavy Parts
The weight of the machine is 18kg. When moving the machine to ensure sufficient working
space, take extra care to prevent back pain.
4. Safety Device
See that safety devices for preventing mechanical accidents, such as fuses, circuit breakers,
interlock switches, etc., and those for protecting customers from injury, such as panels and
covers, function properly. Modifications that hinder the function of any safety devices are strictly
prohibited.
6. Specified Tools
Follow the instruction when a tool is specified.
7. Organic Solvents
When using an organic solvent such as the Drum Cleaner or Machine Cleaner, pay attention to
the following:
• Ensure good ventilation in the room to prevent too much intake of the solvent.
• Do not use heated solvent.
• Keep away from fire.
9. Modifications
If any modifications are deemed necessary for the printer, submit an Application for Approval of
Modification prior to performing any work.
1-1
Chapter 1 Service Call Procedure
1.1 Before Starting the Servicing
4. If/When maintenance work requires that our device be connected to the customer’s network, be
sure to obtain permission of the customer’s information system administrator through the person
in charge (or of the person in charge), in order to do so.
1-2
Chapter 1 Service Call Procedure
1.1 Before Starting the Servicing
1. Reference Materials
Before performing maintenance servicing, read all relevant technical materials such as SB, FTI,
or FTO for a systematic approach.
2. Disassembling
Make sure to check the assembled condition before removing parts or disassembling the
machine.
3. Installation/Adjustment
After the installation or adjustment is complete, check that no parts or tools are left inside or on
the assemblies before using the machine.
5. General precautions
• Take care not to disturb the customer's daily work.
• Place the drip cloth or paper on the customer's floor during work in the machine because
color toners may dirty the floor and are difficult to clean.
• Throw any trash generated during the maintenance service into the trash bag and bring them
to the servicing office.
• Record the service details and the consumables and parts replaced at visit in the Machine
Service Log.
1-3
Chapter 1 Service Call Procedure
1.2 Servicing Call Procedure
1-4
Chapter 1 Service Call Procedure
1.3 TRIM Servicing
3. Inspect parts that require periodic replacement (consumables) and replace them if necessary.
4. Safety Precautions
• Check the connection of the power plug and any damage on the cord and the plug.
1-5
Chapter 1 Service Call Procedure
1.3 TRIM Servicing
Machine Consumables
1-6
Chapter 1 Service Call Procedure
1.3 TRIM Servicing
Removal/
Every
No Servicing Items 100K Replacement Service Details
time
No.
• Activate the machine and check
Check Items before Servicing
1.1 A that abnormal noise is not
(Check the machine operation)
heard.
Check Items before Servicing • Output the Built-in Test Pattern
1.2 A
(Output test patterns) to check the print quality.
• Clean any paper dust and toner
residue in the paper path and
on the jam sensor.
Clean the interior of the machine
• Especially, clean the operation
2 (Clean the paper transport system) A C
section of the operator carefully.
Feed Roll/Retard Roll
• Check and clean the Feed Roll/
Retard Roll for every Tray and
SSI.
• Check that Heat Roll/Pressure
3.1 Fuser Assy B C: 50K REP 6.1 Roll are not scratched.
• Replace where necessary.
• Visual check only. Do not touch
3.2 PHD Assy B C: 20K
with hand.
• Make sure that the power plug
is plugged in properly.
• Make sure that the power cords
are not cracked and no wires
are exposed.
• Make sure that no extension
B cord with insufficient length or
4 Safety Precautions
power cord outside the
specification, such as an off-
the-shelf power strip, is being
used.
• Make sure that a single socket
does not have multiple power
plugs plugged to it.
• Print built-in test patterns to
Check Items after Servicing
5.1 A confirm that the print quality
(Print Quality Check)
satisfies the specification.
Check Items after Servicing • Check the paper feed and
5.2 A
(Check the machine operation) abnormal noise.
• Create the Service Log and
5.3 Post-servicing check (meter) A
Service Report.
1-7
Chapter 1 Service Call Procedure
1.3 TRIM Servicing
1-8
Chapter 2 Troubleshooting
CONTENTS
2.1 Progressing with the Troubleshooting ........................................................................2-1
2.1.1 Flow of Troubleshooting.................................................................................................................. 2-1
2.1.2 Confirms Installation Status ............................................................................................................ 2-1
2.1.3 Cautions for Service Operations ..................................................................................................... 2-2
2.1.4 Cautions for FIP Use....................................................................................................................... 2-3
2.1.5 Items to Be Confirmed Before Going to FIP Troubleshooting......................................................... 2-4
2.1.5.1 Basic Printer Problems ........................................................................................................... 2-4
2.1.5.2 Display Problems .................................................................................................................... 2-4
2.1.5.3 Printing Problems.................................................................................................................... 2-4
2.1.5.4 Print Media Guidelines............................................................................................................ 2-6
2.2 FIP ............................................................................................................................2-10
2.2.1 FIP ................................................................................................................................................ 2-10
2.2.2 Flow of FIP.................................................................................................................................... 2-10
2.2.3 Status Code and Error Message................................................................................................... 2-11
2.3 ERROR CODE FIP...................................................................................................2-23
2.3.1 Level 1 FIP.................................................................................................................................... 2-23
FIP-1.1 Erase Flash Err 016-500/Write Flash Err 016-501/Verify Flash Err 016-502/
Format Error 016-737/Invalid ID 016-742/Range Chk Error 016-743/
Check Sum Error 016-744/Header Error 016-745 ................................................................ 2-23
FIP-1.2 Out of Memory 016-718 ........................................................................................................ 2-24
FIP-1.3 PDL Error 016-720 ................................................................................................................ 2-25
FIP-1.4 Network Error 018-319,018-320,116-350,116-351,116-352,116-35/
Font ROM Error 116-310/MACaddress Error 116-314/RAM Error 116-315/
Controller Error 116-317,116-327,116-328/NV RAM Error 116-326,116-390/
ASIC Error 116-343 .............................................................................................................. 2-26
FIP-1.5 PAGEC Time Error 024-362 ................................................................................................. 2-27
FIP-1.6 RAM Error 116-316/116-320................................................................................................. 2-28
FIP-1.7 Insert Yellow Cartridge/Insert Magenta Cartridge/Insert Cyan Cartridge/
Insert Black Cartridge ........................................................................................................... 2-29
FIP-1.8 Non-Xerox Toner (Y)............................................................................................................. 2-30
FIP-1.9 Non-Xerox Toner (M) ............................................................................................................ 2-31
FIP-1.10 Non-Xerox Toner (C)........................................................................................................... 2-32
FIP-1.11 Non-Xerox Toner (K)........................................................................................................... 2-33
FIP-1.12 Replace Yellow/Replace Magenta/Replace Cyan/Replace Black/
Yellow Low/Magenta Low/Cyan Low/Black Low................................................................. 2-34
FIP-1.13 Waste Full ........................................................................................................................... 2-35
FIP-1.14 Check Manual Feed ............................................................................................................ 2-36
FIP-1.15 Jam at Front (MPT Insert Jam) ........................................................................................... 2-38
FIP-1.16 Jam at Front (Regi On Off Jam).......................................................................................... 2-39
FIP-1.17 Jam at Exit .......................................................................................................................... 2-41
FIP-1.18 Jam at Exit .......................................................................................................................... 2-43
FIP-1.19 Jam at Manual Feed ........................................................................................................... 2-45
FIP-1.20 Jam at Reg. Roll.................................................................................................................. 2-49
FIP-1.21 Jam at Tray ......................................................................................................................... 2-53
FIP-1.22 MPC Error 016-738,016-739,016-740................................................................................. 2-58
FIP-1.23 MPC Error 018-310,018-311,018-312,018-313,018-314,018-315,018-316,018-317,116-333
........................................................................................................................................................... 2-59
FIP-1.24 CTD Sensor Error 092-310 ................................................................................................. 2-60
FIP-1.25 DTB Life Over 094-330/Transfer Life .................................................................................. 2-61
FIP-1.26 Check Unit/CTD Sensor/PHD ASSY Life............................................................................ 2-62
FIP-1.27 Insert PHD ASSY ................................................................................................................ 2-63
FIP-1.28 Low Density Yellow Cartridge ............................................................................................. 2-64
FIP-1.29 Low Density MagentaCartridge........................................................................................... 2-66
FIP-1.30 Low Density Cyan Cartridge ............................................................................................... 2-68
FIP-1.31 Low Density Black Cartridge ............................................................................................... 2-70
FIP-1.32 Replace PHD ASSY/PHD CRUM Error 091-916 ................................................................ 2-72
FIP-1.33 Insert Output ....................................................................................................................... 2-73
FIP-1.34 Load Manual Feed (Size Mismatch) ................................................................................... 2-74
FIP-1.35 Load Manual Feed (No Suitable Paper).............................................................................. 2-75
FIP-1.36 Load Tray ............................................................................................................................ 2-77
FIP-1.37 Load Tray/Tray Empty......................................................................................................... 2-78
FIP-1.38 Insert Fuser 010-317........................................................................................................... 2-80
FIP-1.39 Replace Fuser 010-351/Fuser Life...................................................................................... 2-82
FIP-1.40 Fuser Error 010-397............................................................................................................ 2-83
FIP-1.41 Fan Motor Error 042-313..................................................................................................... 2-85
FIP-1.42 Motor Error 042-325............................................................................................................ 2-87
FIP-1.43 Motor Error 042-326............................................................................................................ 2-88
FIP-1.44 Check Unit........................................................................................................................... 2-89
FIP-1.45 Front Cover Open ............................................................................................................... 2-90
FIP-1.46 Side Door Open .................................................................................................................. 2-92
FIP-1.47 MCU Firmware Err 024-340 ................................................................................................ 2-93
FIP-1.48 MCU NVRAM Error 041-340............................................................................................... 2-94
FIP-1.49 Laser Error 061-370 ............................................................................................................ 2-95
FIP-1.50 MCU Comm. Error 024-371 ................................................................................................ 2-96
FIP-1.51 Invalid User 016-757 ........................................................................................................... 2-97
FIP-1.52 Disabled Func 016-758 ....................................................................................................... 2-98
FIP-1.53 Limit Exceeded 016-759 ..................................................................................................... 2-99
FIP-1.54 Invalid Job 016-799........................................................................................................... 2-100
FIP-1.55 Download Mode 024-360 .................................................................................................. 2-101
FIP-1.56 K Mode Sol Error 042-372 ................................................................................................ 2-102
FIP-1.57 Env Sensor Error 092-661 ................................................................................................ 2-104
2.4 Abnormal Noise Trouble.........................................................................................2-105
2.4.1 Entry Chart for Abnormal Noise Troubleshooting ....................................................................... 2-105
2.4.2 Operation Mode Table ................................................................................................................ 2-106
FIP-1.N1 When Power is Turned On ............................................................................................. 2-106
FIP-1.N2 During Standby............................................................................................................... 2-108
FIP-1.N3 During Printing................................................................................................................ 2-109
2.5 Other FIP ................................................................................................................2-111
FIP-Electrical Noise ......................................................................................................................... 2-111
FIP-AC ............................................................................................................................................. 2-112
FIP-DC ............................................................................................................................................. 2-113
FIP-Multiple Feed............................................................................................................................. 2-114
2.6 How to use Diag. CE mode ....................................................................................2-115
2.6.1 Roles of the control panel in Diag. .............................................................................................. 2-115
2.6.2 Entering diag. CE mode.............................................................................................................. 2-115
2.6.3 Selecting Diag. item .................................................................................................................... 2-116
2.6.4 Change method parameters value.............................................................................................. 2-116
2.6.5 Executing/Exiting Diag. mode ..................................................................................................... 2-116
2.6.6 Diag. mode menu tree ................................................................................................................ 2-117
2.6.7 Contents of a Test....................................................................................................................... 2-121
2.6.7.1 CE Mode Diag..................................................................................................................... 2-121
2.6.7.2 Executing CE Mode diagnosis ............................................................................................ 2-121
2.6.7.3 ESS Diag ............................................................................................................................ 2-121
2.6.7.4 IOT Diag.............................................................................................................................. 2-125
2.6.7.5 Print Info ............................................................................................................................. 2-142
2.6.7.6 Installation........................................................................................................................... 2-143
2.6.7.7 Exit Mode ............................................................................................................................ 2-143
2.6.7.8 Test Print............................................................................................................................. 2-144
2.6.7.9 Parameter ........................................................................................................................... 2-152
2.7 NVM Access ...........................................................................................................2-155
2.7.1 NVM List ..................................................................................................................................... 2-157
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
Execute FIP
Reference
information
Trouble recovery check
End
Be sure to check the following items before starting the troubleshooting procedures.
1 Voltage of the power supply is within the specifications.
2 Power cord is free from breakage, short-circuit, disconnected wire, or incorrect connection in the power
cord.
4 The laser printer is not installed at a place subjected to too high temperature, too high humidity, too low
temperature, too low humidity or rapid change of temperature.
5 The laser printer is not installed close to water service, humidifier, heat generating unit, or fire, in very
dusty place, or a place exposed to air flow from the air conditioning system.
6 The laser printer is not installed in a place where volatile gas or inflammable gas is generated.
2-1
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
12 Parts which should be periodically replaced are replaced each time when specified number of sheets has
been printed.
If the printer is kept ON, never touch the conductive parts while it is not specifically required.
The power switch and inlet are live even while the power supply is cut off. Never touch the live parts.
2 When checking some parts with covers removed and with the interlock and safety and power switches ON,
disconnect the connectors (P/J411 and P/J412) on the ROS ASSY except when it is specifically required.
When checking some parts with covers removed and with the interlock and safety and power switches ON,
laser beams may be irradiated from the ROS ASSY. Since it is dangerous, be sure to disconnect the
connectors (P/J411 and P/J 412) while it is not required.
3 When checking some parts with the Front Cover removed and power ON, be sure to disconnect the
connector (P/J16) on the PWBA MCU while it is not required.
When checking some parts with the Front Cover removed and power ON, high voltage may be applied by
the PWBA HVPS. Be sure to disconnect the connector (P/J16) on the PWBA MCU.
When connecting the connector (P/J16) on the PWBA MCU according to the instructions of the FIP, never
touch the PWBA HVPS and parts of high voltage.
4 When using Diag. tools or other tools of high voltage, be sure to keep them covered except when otherwise
specified.
When using Diag. Tool or other tools of high voltage, never touch parts of high voltage.
When using Diag. Tool or other tools of high voltage, be sure to follow the procedures in this manual.
2-2
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
5 When operating the driving units using the Diag or other tools, be sure to keep them covered unless
otherwise specified.
When operating the driving units using the Diag or other tools, never touch the driving units. When
operating the driving units using Diag or other tools, be sure to follow the procedures in this manual.
7 Workers should wear a wrist band or the like to prevent static electricity from their body, grounding their
body while working.
1 When troubleshooting according to the FIP, normal PWBA MCU, PWBA HVPS, PWBA LVPS, FUSER
ASSY, TRANSFER ASSY and so no may be necessary for isolation of failed parts. Prepare them in
advance.
2 In the initial check according to the FIP, check only items which can be simply checked.
3 In the initial check according to the FIP, check the constitutive parts of the major check parts and related
parts, as well as major check parts.
4 When working with the printer, be sure to remove the power cord except when required specifically.
6 [P/J1-2PIN <=> P/J3-4PIN] in the FIP means measurement with the plus side of the measuring instrument
connected to [2PIN] of [P/J1] and the minus side to [4PIN] of [P/J3].
7 [P/J1<=> P/J2] in the FIP means measurement for all terminals corresponding between [P/J1] and [P/J2]
referring to "Wiring Diagrams".
8 In [P/J1-2PIN <=> P/J3-4PIN] in the FIP where voltage is measured, [P/J3-4PIN] on the rear minus side is
always at the AG (analog ground), SG (signal ground), or RTN (return).
Therefore, after checking of proper conductivity between AGs, SGs, or RTNs respectively, the rear minus
side can be connected to the PIN of AG, SG or RTN instead of [P/J3-4PIN].
However, care should be taken not to mistake since [AG], [SG], and [RTN] are not on the same level.
9 Measure the voltage of small connectors with the special tool. Handle the tool with care, as the leading
edge of the tool is pointed.
10 When measuring the voltage, set the TRANSFER ASSY, TONER CARTRIDGEs and Paper Cassette,
close the COVERs and power ON if not required specifically.
11 Numerical values in the FIP are only for standard. If numerical values are approximate, they should be
considered permissible.
2-3
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
12 Parts which are always removed to check as indicated in the FIP and procedures for that purpose are not
specifically referred to here. They should be handled carefully.
13 "Replacement" in the FIP indicates replacement of parts which are considered to be the source of trouble to
be checked after replacing those parts, assemblies containing them (HIGH ASSY).
14 In the FIP, procedures are differentiated depending on specifications. Correct troubles according to the
instructions in the FIP.
15 For optional parts, some troubleshooting procedure may follow the manual for those options, of which you
should take note.
Keep those manuals for the optional parts when required.
2 When an error has occurred, the error display mode and detailed error display mode can be switched by
holding "Continue" key. In the detailed error display mode, detailed error status can be displayed on your
PC.
z If the menu settings changed from the personal computer have no effect, check and try the actions below.
Settings in the software program, the printer driver, or the printer utilities are overriding the settings made on the
personal computer.
1 Change the menu settings from the printer driver, the printer utilities, or the software program.
2 b) Disable the settings in the printer driver, the printer utilities, or the software program so you can change
settings on the personal computer.
2 Make sure print media is loaded in the printer, then make sure the green LED of the "Tray" or "SSI" on the
operation panel lights
2-4
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
4 Make sure you are using the correct Ethernet or USB cables and it securely connected at the back of the
printer.
6 If using a print spooler, verify that the spooler has not stalled.
7 Check the printer interface from the "Configuration Page". Determine the host interface you are using.
Print a Panel Setting page to verify that the current interfaces settings are correct.
8 Output fonts will not print correctly using the PCL driver in its default mode. To correct this problem, use
PostScript driver when using the PCL driver.
z If secure print is not available or not printing, refer to the requirements below.
1 64 MB is required.
2 The number of secure print jobs your printer can store is dependent on the job size including number of
pages, graphics, color attributes, and the amount of memory installed. Decrease this number.
z If print media misfeeds or multiple feeds occur, check and try the actions below.
1 Make sure the print media you are using meets the specifications for your printer. Refer to Print Media
Guidelines of this section.
4 Make sure the width and length guides on the print media sources are adjusted correctly.
5 If the print media are overfilled in sources, reduce the amount of media.
6 Load the recommended print side correctly for the type of print media you are using.
7 Turn the print media over or around and try printing again to see if feeding improves.
8 Check the print media type loaded in the source, and refill only one type of print media, if print media
types are mixed.
10 Remove the top and bottom sheets of a ream before loading the print media.
z If envelope misfeeds or multiple feeds occur, check and try the action below.
1 Load an envelope from the SSI.
z If page breaks in unexpected places, check and try the action below.
1 Check the print data.
2-5
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
z If a job prints from the wrong source or on the wrong print media, check and try the action below.
1 Check the "Paper Size" and "Paper Type" in the Tray Settings menu in the printer driver.
z If print media does not stack neatly in the output tray, check and try the action below.
1 Turn the print media stack over in the tray.
Paper
For the best print quality in color, use 75 g/m2 (20 lb.) xerographic, grain long paper. For the best print quality in black
and white, use 90 g/m2 (24 lb.) xerographic, grain long paper. Before buying large quantities of any print media, it
recommends trying a sample first.
When loading paper, identify the recommended print side on the paper package, and load the paper accordingly. See
"Loading Print Media in Tray" and "SSI for detailed loading instructions.
Paper Characteristics
The following paper characteristics affect print quality and reliability. It recommends that you follow these guidelines
when evaluating new paper stock.
Weight
The tray automatically feeds paper weights from 60 to 216 g/m2 (16 to 58 lb. bond) grain long. The single sheet inserter
automatically feeds paper weights from 60 to 216 g/m2 (16 to 58 lb. bond) grain long.
Paper lighter than 60 g/m2 (16 lb.) might not be stiff enough to feed properly, and could cause paper jams. For best
performance, use 75 g/m2 (20 lb. bond) grain long paper.
Curl
Curl is the tendency of print media to curve at its edges. Excessive curl can cause paper feeding problems. Curl usually
occurs after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in
humid conditions, even in the paper tray, can contribute to paper curling prior to printing and cause feeding problems.
Smoothness
The degree of paper smoothness directly affects print quality. If the paper is too rough, the toner does not fuse to the
paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding problems.
2-6
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
Moisture Content
The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly.
Leave the paper in its original packaging until you are ready to use it. This limits the exposure of the paper to moisture
changes that can degrade its performance.
Grain Direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the
paper, or grain short, running the width of the paper. For 60 to 135 g/m2 (16 to 36 lb. bond) paper, grain long fibers are
recommended. For papers heavier than 135 g/m2 (36 lb. bond), grain short is preferred.
Fiber Content
Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton
possess characteristics that can result in degraded paper handling.
Recommended Paper
To ensure the best print quality and feed reliability, use 75 g/m2 (20 lb.) xerographic paper. Business papers designed for
general business use also provide acceptable print quality.
Always print several samples before buying large quantities of any type of print media. When choosing any print media,
you should consider the weight, fiber content, and color.
Only use paper able to withstand these temperatures without discoloring, bleeding, or releasing hazardous emissions.
Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers.
Unacceptable Paper
The following paper types are not recommended for use with the printer:
1 Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
3 Preprinted papers that can be affected by the temperature in the printer fuser
4 Preprinted papers that require a registration (the precise print location on the page) greater than ?0.09 in.,
such as optical character recognition (OCR) forms
In some cases, you can adjust registration with your software program to successfully print on these forms.
7 Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309
2-7
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
Unacceptable Paper
The following paper types are not recommended for use with the printer:
1 Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
3 Preprinted papers that can be affected by the temperature in the printer fuser
4 Preprinted papers that require a registration (the precise print location on the page) greater than 0.09 in.,
such as optical character recognition (OCR) forms. In some cases, you can adjust registration with your
software program to successfully print on these forms.
Selecting Paper
Proper paper selection helps prevent jams and ensures trouble-free printing.
To help avoid jams or poor print quality:
1 Always use a new, undamaged paper.
2 Before loading the paper, identify the recommended print side of the paper. This information is usually
indicated on the paper package.
4 Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam.
6 Make sure the Paper Type and Paper Size settings are correct.
8 Flex paper back and forth, and then fan them. Straighten the edges of the stack on a level surface.
9 When curl is excessive, with plain paper, turn it over and reset it.
2-8
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
Identifying Print Media Sources and Specifications
250-sheet Tray
A4 Y
A5 Y
B5 Y
Letter Y
Executive Y
Folio (8.5" x13") Y
Legal (8.5" x14") Y
Com-10 Y
Monarch Y
DL Y
C5 Y
User-specified print media Y
250-sheet Tray
Plain Paper Light (60-76gsm) Y
Plain Paper Normal (80gsm) Y
Plain Paper Thick (82-98gsm) Y
Labels Y
Covers Normal (106-163gsm) Y
Covers Thick (164-216gsm) Y
Envelope Y
Postcard Y
Coated Normal (106-163gsm) Y
Coated Thin (95-105gsm) Y
Coated Thick (164-216gsm) Y
2-9
Chapter 2 Troubleshooting
2.2 FIP
2.2 FIP
2.2.1 FIP
The FIP is the first step for trouble diagnosis. The FIP isolates the presence of various troubles including error codes, and
guides the troubleshooting procedure.
N
Ask the operator about trouble status.
Is operator's operating method correct?
2-10
Chapter 2 Troubleshooting
2.2 FIP
2-11
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
Header Error
Press Ok Button
<DOWNLOAD HEADER ERROR>
Flip FIP-1.1
The header information is invalid.
Error 016-745
Press Ok Button
Network Error
Restart Printer
<On Board Network OS Error>
Flip FIP-1.4
The error is detected by On Board Network OS.
Error 018-319
Restart Printer
Network Error
Restart Printer
<On Board Network VxWorks Error>
Flip FIP-1.4
The error is detected by On Board VxWORKS.
Error 018-320
Restart Printer
PAGEC Time Error
Restart Printer
<PAGEC Timeout Error>
Flip FIP-1.5
The PAGEC timeout error is detected.
Error 024-362
Restart Printer
Font ROM Error
Restart Printer
<ESS FontROM Error (Main)>
ESS Flip FIP-1.4
Checksum error in main Font ROM is detected.
Error 116-310
Restart Printer
MACaddress Error
Restart Printer <On Board Network MAC Address Checksum Error>
Flip Checksum error in Network MAC address is detected. FIP-1.4
Error 116-314 MAC: Media Access Control
Restart Printer
RAM Error
Restart Printer <ESS On Board RAM W/R Check Fail>
Flip The failure is detected by RAM W/R check during FIP-1.4
Error 116-315 initialization.
Restart Printer
RAM Error
Restart Printer <ESS DIMM Slot RAM W/R Check Fail>
Flip The error is detected by DIMM slot RAM W/R check FIP-1.6
Error 116-316 during initialization.
Restart Printer
Controller Error
Restart Printer
<ESS ROM Check (Main) Fail>
Flip FIP-1.4
Checksum error in the main program ROM.
Error 116-317
Restart Printer
2-12
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
RAM Error
Restart Printer <ESS DIMM Slot RAM Error>
Flip The error is detected by DIMM slot check during FIP-1.6
Error 116-320 initialization.
Restart Printer
NV RAM Error
Restart Printer <ESS NVRAM1 W/R Check Fail>
Flip The failure is detected by NVRAM 1 W/R check during FIP-1.4
Error 116-323 initialization.
Restart Printer
Controller Error
Restart Printer
<ESS Illegal Exception>
Flip FIP-1.4
CPU illegal exception is detected.
Error 116-324
Restart Printer
NV RAM Error
Restart Printer <ESS NVRAM2 W/R Check Fail>
Flip The failure is detected by NVRAM 2 W/R check during FIP-1.4
Error 116-326 initialization.
Restart Printer
Controller Error
Restart Printer
<ESS Instruction Cash Error>
ESS Flip FIP-1.4
Checksum error in the Instruction Cash.
Error 116-327
Restart Printer
Controller Error
Restart Printer
<ESS Data Cache Error>
Flip FIP-1.4
Checksum error in the Data Cash.
Error 116-328
Restart Printer
ASIC Error
Restart Printer
<ASIC Fail>
Flip FIP-1.4
The error is detected by ASIC error.
Error 116-343
Restart Printer
Network Error
Restart Printer <On Board Network Communication Fail>
Flip Communication error between CPU Network and ESS FIP-1.4
Error 116-350 F/W is detected.
Restart Printer
Network Error
Restart Printer <On Board Network Ethernet BIST parity/RAM R/W
Error>
Flip FIP-1.4
The error is detected by Network Ethernet parity RAM
Error 116-351 R/W check.
Restart Printer
2-13
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
Network Error
Restart Printer <On Board Network Internal Loopback Error>
Flip The error is detected by on board Network Internal FIP-1.4
Error 116-352 Loopback check.
Restart Printer
Network Error
Restart Printer
<On Board Network Fatal Error>
ESS Flip FIP-1.4
The fatal error is detected by on board Network check.
Error 116-355
Restart Printer
NV RAM Error <ESS NVRAM1 SIZE And ID Check Fail>
Restart Printer The error is detected by consistency check between
Flip NVRAM size required by the system and its actual size, FIP-1.4
Error 116-390 and by consistency check of ID recorded when turning
Restart Printer ON the power.
Insert <IOT Y CRU Detached>
FIP-1.7
Yellow Cartridge Yellow Cartridge detached is detected.
Insert <IOT M CRU Detached>
FIP-1.7
MagentaCartridge Magenta Cartridge detached is detected.
Insert <IOT C CRU Detached>
FIP-1.7
Cyan Cartridge Cyan Cartridge detached is detected.
Insert <IOT K CRU Detached>
FIP-1.7
Black Cartridge Black Cartridge detached is detected.
Non-Xerox Toner <IOT CRUM ID Error>
FIP-1.8
Invalid Yellow CRUM ID error of Yellow Cartridge is detected.
Non-Xerox Toner <IOT CRUM ID Error>
FIP-1.9
Invalid Magenta CRUM ID error of Magenta Cartridge is detected.
Non-Xerox Toner <IOT CRUM ID Error>
FIP-1.10
Invalid Cyan CRUM ID error of Cyan Cartridge is detected.
Toner Non-Xerox Toner <IOT CRUM ID Error>
FIP-1.11
Cartridge Invalid Black CRUM ID error of Black Cartridge is detected.
<IOT Y CRU Life Over>
Replace Yellow FIP-1.12
Yellow Cartridge reached the replacement time.
<IOT M CRU Life Over>
Replace Magenta FIP-1.12
Magenta Cartridge reached the replacement time.
<IOT C CRU Life Over>
Replace Cyan FIP-1.12
Cyan Cartridge reached the replacement time.
<IOT K CRU Life Over>
Replace Black FIP-1.12
Black Cartridge reached the replacement time.
Replace <IOT Y CRU Life Over>
FIP-1.12
Yellow Cartridge Yellow Cartridge reached the replacement time.
Replace <IOT M CRU Life Over>
FIP-1.12
MagentaCartridge Magenta Cartridge reached the replacement time.
Replace <IOT C CRU Life Over>
FIP-1.12
Cyan Cartridge Cyan Cartridge reached the replacement time.
2-14
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
Replace <IOT K CRU Life Over>
FIP-1.12
Black Cartridge Black Cartridge reached the replacement time.
Yellow Low <IOT Y CRU Near Life>
FIP-1.12
Replace Soon Yellow Cartridge is going to reach the replacement time.
<IOT M CRU Near Life>
Magenta Low
Magenta Cartridge is going to reach the replacement FIP-1.12
Replace Soon
time.
Cyan Low <IOT C CRU Near Life>
FIP-1.12
Replace Soon Cyan Cartridge is going to reach the replacement time.
Black Low <IOT K CRU Near Life>
FIP-1.12
Replace Soon Black Cartridge is going to reach the replacement time.
Toner
Cartridge <IOT Y CRU Waste Full>
Waste Full
Waste Toner counter value is going to reach the FIP-1.13
Yellow Cartridge
replacement time.
<IOT M CRU Waste Full>
Waste Full
Waste Toner counter value is going to reach the FIP-1.13
MagentaCartridge
replacement time.
<IOT C CRU Waste Full>
Waste Full
Waste Toner counter value is going to reach the FIP-1.13
Cyan Cartridge
replacement time.
<IOT K CRU Waste Full>
Waste Full
Waste Toner counter value is going to reach the FIP-1.13
Black Cartridge
replacement time.
Check Manual Feed
Remove Paper <IOT MPT Paper Pullout JAM>
Flip Though it tried to feed a paper from MPT, the paper was FIP-1.14
Open and close not loaded or it was pulled out forcibly from MPT.
Front Cover
Jam at Front
Cover <IOT MPT Insert JAM>
Flip MPT No Paper Sensor detect when a paper is inserted FIP-1.15
Open Front Cover from MPT.
and Remove Paper
Jam at Front
Jam
Cover
<IOT Regi On early JAM>
Flip FIP-1.16
Regi sensor turned on earlier than specified time.
Open Front Cover
and Remove Paper
Jam at Front
Cover
<IOT Regi OFF Jam>
Flip FIP-1.16
Regi sensor turned off earlier than specified time.
Open Front Cover
and Remove Paper
Jam at Exit <IOT Exit JAM>
FIP-1.17
Open Front Cover The paper remains at Exit Sensor.
2-15
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
Jam at Exit
Flip <IOT Exit Off early JAM>
FIP-1.18
Open Front Cover Exit sensor turned off earlier than specified time.
and Remove Paper
Jam at Exit
Flip <IOT Exit On early JAM>
FIP-1.18
Open Front Cover Exit sensor turned on earlier than specified time.
and Remove Paper
Jam at Exit
Flip <IOT Exit Off JAM>
FIP-1.18
Open Front Cover The paper remains at Exit Sensor.
and Remove Paper
Jam at Exit
Flip <IOT Exit On JAM>
FIP-1.18
Open Front Cover The paper remains at Exit Sensor.
Jam
and Remove Paper
Jam at
Manual Feed <IOT MPT Misfeed JAM>
Flip Regi Sensor is not turned ON within the specified time FIP-1.19
Check Manual Feed after feeding a paper from MPT.
Open Front Cover
Jam at Reg. Roll <IOT Remain Registration JAM>
FIP-1.20
Open Front Cover The paper remains at Regi Sensor.
Jam at Tray
<IOT CASSETTE1 Misfeed JAM>
Flip Regi Sensor is not turned ON within the specified time FIP-1.21
Check Tray after feeding a paper from CASSETTE1.
Open Front Cover
<Waiting for reseat paper of MPT>
Reseat paper
Regi Sensor is not turned ON within the specified time FIP-1.19
of Manual Feed
after feeding a paper from MPT.
MPC Error
Press Ok Button
<DOWNLOAD INITIAL ERROR>
Flip FIP-1.22
Failed to start MPC download mode at MPC download.
Error 016-738
Press Ok Button
Reseat MPC
Press Ok Button
<DOWNLOAD INSERTION ERROR>
MPC Flip FIP-1.22
MPC Download was attempted without MPC mounted.
Error 016-739
Press Ok Button
MPC Comm Error
Press Ok Button
<DOWNLOAD COMM ERROR>
Flip FIP-1.22
Communication error occurred ESS during download.
Error 016-740
Press Ok Button
2-16
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
MPC Error
Restart Printer
<MPC-ESS Communication Fail>
Flip FIP-1.23
Communication fail between MPC and ESS.
Error 018-310
Restart Printer
MPC Error
Restart Printer
<MPC Flash ROM Boot Module Checksum Error>
Flip FIP-1.23
Checksum error in MPC Flash ROM.
Error 018-311
Restart Printer
MPC Error
Restart Printer
<MPC RAM R/W Test Error>
Flip FIP-1.23
The error is detected by MPC RAM R/W check.
Error 018-312
Restart Printer
MPC Error
Restart Printer <MPC Flash ROM Application Module Checksum
Flip Error> FIP-1.23
Error 018-313 Checksum error in MPC Flash ROM.
Restart Printer
MPC Error
Restart Printer
<MPC MAC Address Checksum Error>
MPC Flip FIP-1.23
Checksum error in the MPC MAC address.
Error 018-314
Restart Printer
MPC Error
Restart Printer <MPC Ethernet BIST parity/RAM R/W Error>
Flip The error is detected by MPC Ethernet BIST parity FIP-1.23
Error 018-315 RAM R/W check.
Restart Printer
MPC Error
Restart Printer
<MPC Internal Loopback Error>
Flip FIP-1.23
The error is detected by Loopback test.
Error 018-316
Restart Printer
MPC Error
Restart Printer
<MPC Fatal Error>
Flip FIP-1.23
The error is detected by MPC check.
Error 018-317
Restart Printer
MPC error
Restart Printer
<PCI Option#0 Fail>
Flip FIP-1.23
Detection error of PCI option 0.
Error 116-333
Restart Printer
2-17
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
CTD Sensor Error
Restart Printer <IOT CTD (ADC) Sensor Error>
Flip
Error 092-310 Shows detail of error code when pressing three keys
FIP-1.24
Restart Printer "Down arrow", "Upper arrow", and "OK".
Flip 092-310
092-310 Code: 0801:fail 1/0802: Fail 2
Code: XXXX
DTB Life Over
Restart Printer
<IOT DTB Life Over>
Flip FIP-1.25
PHD ASSY reached the replacement time.
Error 094-330
Restart Printer
Check Unit <IOT CTD (ADC) Sensor Contamination>
FIP-1.26
CTD Sensor Contamination of the ADC Sensor is detected.
<IOT CTD (ADC) Sensor Contamination>
Transfer Belt CTD Sensor Contamination of the ADC Sensor is detected.
FIP-1.26
2-18
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
Load Tray
XX(Paper size)
<IOT Paper Size Mismatch>
Flip FIP-1.36
The paper size mismatch in CASSETTE1 is detected.
Load Tray
YY(paper type)
Paper Load Tray
Setting XX(Paper size)
<No suitable paper>
Flip FIP-1.37
The paper empty is detected.
Load Tray
YY(paper type)
<No paper in Ready>
Tray Empty FIP-1.37
The paper empty is detected.
Insert Fuser
010-317
<IOT Fuser Detached>
Flip FIP-1.38
Fuser detached is detected.
Insert Fuser
Restart Printer
Replace Fuser
010-351
<IOT Fuser Life Over>
Flip FIP-1.39
Fuser has reached the replacement time.
Replace Fuser
Restart Printer
<IOT Fuser Failure>
Fuser Failure is detected.
Shows detail of error code when pressing three keys
"Down arrow", "Upper arrow", and "OK"
Fuser
Fuser Error 010-397
Restart Printer Code: XX
Flip
01: NC circuit fail/02: NC Detect disconnection/03: NC
Error 010-397
Detect fail/04: NC Comp disconnection/05: NC Comp FIP-1.40
Restart Printer
fail/06: NC Temp Over/07: STS Temp Over/08: NC
Flip Comp Table Fail/09: NC Overheat/0A: STS
010-397 disconnection/0B: STS Overheat/0C: STS Lowtemp/0D:
Code: XX NC Lowtemp/0E: Cool Timeover/0F: Fuser Ready Time
over ERR1/10: NC Warm up Time over ERR2/11: Fuser
Ready Time over ERR2/12: Relay Off STS H/13: Relay
Off NC H/14: Relay Other/15: Fuser Machine Code
ERR/16: Fuser Ready Time over ERR3
Fuser Life <IOT Fuser Life Pre Warning>
FIP-1.39
Replace Soon Fuser is going to reach replacement time.
Fan Motor Error
Restart Printer
<IOT Fan Motor Failure>
Flip FIP-1.41
Rear Fan Motor error is detected
Error 042-313
Restart Printer
Motor
Motor Error
Restart Printer
<IOT Motor Failure>
Flip FIP-1.42
Main Motor failure is detected.
Error 042-325
Restart Printer
2-19
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
Motor Error
Restart Printer
<IOT Motor Failure>
Motor Flip FIP-1.43
Sub Motor failure is detected.
Error 042-326
Restart Printer
PHD CRUM Error
Restart Printer
<IOT CRUM ID Error>
Flip FIP-1.32
CRUM ID error of PHD ASSY is detected.
Error 091-916
PHD ASSY Restart Printer
Check Unit <PHD Tape Staying>
FIP-1.44
PHD ASSY Detects the tape staying on the PHD ASSY.
<IOT PHD Life Pre Warning>
PHD ASSY Life FIP-1.25
The PHD ASSY is going to reach the replacement time.
Front Cover Open <IOT Cover Front Open>
FIP-1.45
Close FrontCover Front cover is open.
Cover Open
Side Door Open <IOT Side Cover Open>
FIP-1.46
Close Side Door Side cover is open.
<IOT Firmware Error>
Firmware error occurs.
MCU Firmware Err Shows detail of error code when pressing three keys
Restart Printer "Down arrow", "Upper arrow", and "OK".
024-340
Flip
Code: XX
Error 024-340
FIP-1.47
Restart Printer
01: Task Over/02: Time Over/03: NV Write Retry/04:
Flip NV Write Queue Over/05: LEISUS Send Over/06:
024-340 CRUM Data/07: Pursuit Comp/08: Pursuit SUM/09:
Code: XX Fuser NV/0A: Dispense/0B: FSR SBY Mode/0C: Media
ERR2/0D: Hanpa/0E: FSR SBY Mode/0F: FSR Print
MCU Mode/10: Continuous Heater/11: PPM Group ERR/12:
CMODE ERR/13: Send CMD ERR
<IOT NVRAM Error>
MCU NVRAM Error IOT NVM Error occurs.
Restart Printer
Shows detail of error code and address when pressing
Flip
three keys "Down arrow", "Upper arrow", and "OK".
Error 041-340
ADDR: XXXX FIP-1.48
Restart Printer
Data: XX
Flip 1000 to 17FF: MCU PWBA/3000 to 30FF: Transfer
ADDR: XXXX Belt/3100 to 31FF: Yellow Toner Cartridge/3200 to
Data: XX 32FF: Magenta Toner Cartridge/3300 to 33FF: Cyan
Toner Cartridge/3400 to 34FF: Black Toner Cartridge
2-20
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
2-21
Chapter 2 Troubleshooting
2.2 FIP
Relevant
Problem Error Message Error Contents
FIP
2-22
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
Checking the download file Re-download the
1 Go to step 2.
Was the file for 6130N downloaded? correct file.
Checking the connection between PC and printer
Are your PC and the printer correctly connected by USB or LAN?
2 Go to step 3. End of work
Disconnect and reconnect the USB or network cable.
Does the error still occur when the power is turned OFF and ON?
Checking after reseating the PWBA ESS
3 Reseat the PWBA ESS. Go to step 4. End of work
Does the error still occur when the power is turned OFF and ON?
Checking re-downloading the correct file for 6130N Replace the PWBA
4 Re-download the correct file from Xerox web site. ESS. (Refer to End of work
Does the error still occur when the power is turned OFF and ON? REP8.3)
2-23
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
MEMORY CARD (OPTION) (PL8.1.12)
Checking the memory capacity for print Add the MEMORY
1 Print the small size file (like a Windows test print). Go to step 2. CARD or divide the
Does the error still occur when printing? printing job.
Checking after reseating the MEMORY CARD
2 Reseat the MEMORY CARD. Go to step 3. End of work
Does the error still occur when printing?
Checking the memory card capacity Replace the PWBA
3 Is the memory capacity recognized normally? Go to step 4. ESS. (Refer to
Checked by [Information Page] - [Configuration] in [Setup]. REP8.3)
Checking after replacing the MEMORY CARD Replace the PWBA
4 Replace the MEMORY CARD. ESS. (Refer to End of work
Does the error still occur when printing? REP8.3)
2-24
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
Checking the printing job
1 Print the small size file (like a Windows test print). Go to step 2. End of work
Does the error still occur when printing?
Checking after reseating the PWBA ESS Replace the PWBA
2 Reseat the PWBA ESS. ESS. (Refer to End of work
Does the error still occur when printing? REP8.3)
2-25
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
1 Does the error still occur when the power is turned OFF and ON? Go to step 2. End of work
Checking after reseating the PWBA ESS Replace the PWBA
2 Reseat the PWBA ESS. ESS. (Refer to End of work
Does the error still occur when the power is turned OFF and ON? REP8.3)
2-26
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
End of work, if the
Checking the error
1 Go to step 2. error occurs again,
Does the error still occur when turning off and on the power?
go to step 2.
Checking the PWBA ESS installation
Replace the PWBA
2 Reseat the PWBA ESS. (Refer to REP8.3) End of work.
ESS.
Does the error still occur when turning off and on the power?
2-27
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL9.1.27)
MEMORY CARD (OPTION) (PL8.1.12)
Checking the MEMORY CARD for installation
1 Reseat the MEMORY CARD. Go to step 2. End of work
Does the error still occur when the power is turned ON?
Checking after replacing the MEMORY CARD Replace the PWBA
2 Replace the MEMORY CARD. ESS. (Refer to End of work
Does the error still occur when the power is turned ON? REP8.3)
2-28
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (K) (PL5.1.21)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (Y) (PL5.1.24)
PWBA MCU (PL8.2.13)
1 Does the error still occur when the power is turned OFF and ON? Go to step 2. End of work
Checking after reseating the TONER CARTRIDGE (Y/M/C/K)
Reseat the TONER CARTRIDGE (Y/M/C/K), and check that the
2 Go to step 3. End of work
lock key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the TONER CARTRIDGE (Y/M/C/K)
Replace the TONER CARTRIDGE (Y/M/C/K). (Refer to
3 Go to step 4. End of work
REP5.7)
Does the error still occur when the power is turned OFF and ON?
Checking the HARN ASSY TONER CRUM for continuity
Disconnect J31 from the PWBA MCU. Replace the HARN
4 Disconnect J311 (Y), J312 (M), J313 (C) or J324 (K) from the Go to step 5. ASSY TONER
connector CRUM. CRUM
Is each cable of J31 <=> J311, J312, J313 or J324 continuous?
Checking after reseating the PWBA MCU Replace the PWBA
5 Reseat the PWBA MCU. (Refer to REP8.11) MCU. (Refer to End of work
Does the error still occur when the power is turned OFF and ON? REP8.11)
2-29
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
CONNECTOR CRUM (PL5.1.14)
TONER CARTRIDGE (Y) (PL5.1.24)
HARN ASSY TONER CRUM (PL5.1.26)
PWBA MCU (PL8.2.13)
Close the COVER ASSY WINDOW TNR correctly.
1 Go to step 2. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the Toner Type Replace the TONER
2 Go to step 3.
Is the Xerox Toner seated? CARTRIDGE (Y).
Checking after reseating the TONER CARTRIDGE (Y)
Reseat the TONER CARTRIDGE (Y), and check that the lock key
3 Go to step 4. End of work
is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the TONER CARTRIDGE (Y)
Replace the TONER CARTRIDGE (Y), and check that the lock
4 Go to step 5. End of work
key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking the connector for connection
Check the connectors between the PWBA MCU and
CONNECTOR CRUM.
Are P/J31 and P/J311 connected correctly?
Reconnect the
connector(s) P/J31
5 Go to step 7.
and/or P/J311 surly,
then go to step 6.
6 Does the error still occur when the power is turned OFF and ON? Go to step 7. End of work
Checking the HARN ASSY TONER CRUM for continuity
Replace the HARN
Disconnect J31 from the PWBA MCU.
7 Go to step 8. ASSY TONER
Disconnect J311 from the CONNECTOR CRUM.
CRUM.
Is each cable of J31 <=> J311 continuous?
Checking the power to CONNECTOR CRUM Replace the
Replace the PWBA
Disconnect J31 from the PWBA MCU. CONNECTOR
8 MCU. (Refer to
Is the voltage across P31-3pin <=> ground on the PWBA MCU, CRUM. (Refer to
REP8.11)
about +3.3 VDC? REP5.6)
2-30
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
CONNECTOR CRUM (PL5.1.14)
TONER CARTRIDGE (M) (PL5.1.23)
HARN ASSY TONER CRUM (PL5.1.26)
PWBA MCU (PL8.2.13)
Close the COVER ASSY WINDOW TNR correctly.
1 Go to step 2. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the Toner Type Replace the TONER
2 Go to step 3.
Is the Xerox Toner seated? CARTRIDGE (M).
Checking after reseating the TONER CARTRIDGE (M)
Reseat the TONER CARTRIDGE (M), and check that the lock
3 Go to step 4. End of work
key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the TONER CARTRIDGE (M)
Replace the TONER CARTRIDGE (M), and check that the lock
4 Go to step 5. End of work
key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking the connector for connection
Check the connectors between the PWBA MCU and
CONNECTOR CRUM.
Are P/J31 and P/J312 connected correctly?
Reconnect the
connector(s) P/J31
5 Go to step 7.
and/or P/J312 surly,
then go to step 6.
6 Does the error still occur when the power is turned OFF and ON? Go to step 7. End of work
Checking the HARN ASSY TONER CRUM for continuity
Replace the HARN
Disconnect J31 from the PWBA MCU.
7 Go to step 8. ASSY TONER
Disconnect J312 from the CONNECTOR CRUM.
CRUM.
Is each cable of J31 <=> J312 continuous?
Checking the power to CONNECTOR CRUM Replace the
Replace the PWBA
Disconnect J31 from the PWBA MCU. CONNECTOR
8 MCU. (Refer to
Is the voltage across P31-7pin <=> ground on the PWBA MCU, CRUM. (Refer to
REP8.11)
about +3.3 VDC? REP5.6)
2-31
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
CONNECTOR CRUM (PL5.1.14)
TONER CARTRIDGE (C) (PL5.1.22)
HARN ASSY TONER CRUM (PL5.1.26)
PWBA MCU (PL8.2.13)
Close the COVER ASSY WINDOW TNR correctly.
1 Go to step 2. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the Toner Type Replace the TONER
2 Go to step 3.
Is the Xerox Toner seated? CARTRIDGE (C).
Checking after reseating the TONER CARTRIDGE (C)
Reseat the TONER CARTRIDGE (C), and check that the lock key
3 Go to step 4. End of work
is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the TONER CARTRIDGE (C)
Replace the TONER CARTRIDGE (C), and check that the lock
4 Go to step 5. End of work
key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking the connector for connection
Check the connectors between the PWBA MCU and
CONNECTOR CRUM.
Are P/J31 and P/J313 connected correctly?
Reconnect the
connector(s) P/J31
5 Go to step 7.
and/or P/J313 surly,
then go to step 6.
6 Does the error still occur when the power is turned OFF and ON? Go to step 7. End of work
Checking the HARN ASSY TONER CRUM for continuity
Replace the HARN
Disconnect J31 from the PWBA MCU.
7 Go to step 8. ASSY TONER
Disconnect J313 from the CONNECTOR CRUM.
CRUM.
Is each cable of J31 <=> J313 continuous?
Checking the power to CONNECTOR CRUM Replace the
Replace the PWBA
Disconnect J31 from the PWBA MCU. CONNECTOR
8 MCU. (Refer to
Is the voltage across P31-11pin <=> ground on the PWBA MCU, CRUM. (Refer to
REP8.11)
about +3.3 VDC? REP5.6)
2-32
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
CONNECTOR CRUM (PL5.1.14)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TONER CRUM (PL5.1.26)
PWBA MCU (PL8.2.13)
Close the COVER ASSY WINDOW TNR correctly.
1 Go to step 2. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the Toner Type Replace the TONER
2 Go to step 3.
Is the Xerox Toner seated? CARTRIDGE (B).
Checking after reseating the TONER CARTRIDGE (K)
Reseat the TONER CARTRIDGE (K), and check that the lock key
3 Go to step 4. End of work
is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the TONER CARTRIDGE (K)
Replace the TONER CARTRIDGE (K), and check that the lock
4 Go to step 5. End of work
key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking the connector for connection
Check the connectors between the PWBA MCU and
CONNECTOR CRUM.
Are P/J31 and P/J314 connected correctly?
Reconnect the
connector(s) P/J31
5 Go to step 7.
and/or P/J314 surly,
then go to step 6.
6 Does the error still occur when the power is turned OFF and ON? Go to step 7. End of work
Checking the HARN ASSY TONER CRUM for continuity
Replace the HARN
Disconnect J31 from the PWBA MCU.
7 Go to step 8. ASSY TONER
Disconnect J314 from the CONNECTOR CRUM.
CRUM.
Is each cable of J31 <=> J314 continuous?
Checking the power to CONNECTOR CRUM Replace the
Replace the PWBA
Disconnect J31 from the PWBA MCU. CONNECTOR
8 MCU. (Refer to
Is the voltage across P31-15pin <=> ground on the PWBA MCU, CRUM. (Refer to
REP8.11)
about +3.3 VDC? REP5.6)
2-33
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (K) (PL5.1.21)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (Y) (PL5.1.24)
PWBA MCU (PL8.2.13)
Checking after replacing the TONER CARTRIDGE (Y/M/C/K) Replace the PWBA
1 Replace the TONER CARTRIDGE (Y/M/C/K). MCU. (Refer to End of work
Does the error still occur when the power is turned OFF and ON? REP8.11)
2-34
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (PL5.1.21/5.1.22/5.1.23/5.1.24)
PWBA MCU (PL8.2.13)
Checking the waste toner counter
Is the counter going to reach the replacement time? Replace the TONER
1 Go to step 2.
Checked by [Parameter] - [Life Y/M/C/K Waste Toner] in CARTRIDGE.
diagnosis.
Checking the error Replace the PWBA
2 Replace the TONER CARTRIDGE. MCU. (Refer to End of work.
Does the error still occur when turning of and on the power? REP8.11)
2-35
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY L SIDE (PL3.1.18)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
SENSOR PHOTO (PL3.2.13)
ACTUATOR SSI (PL3.2.14)
SPRING REGI R M (PL3.2.24)
SPRING REGI L M (PL3.2.29)
PWBA MCU (PL8.2.13)
1 Was a paper pulled out from SSI forcibly? Go to step 2. Go to step 3.
Checking the printing
2 Reload a paper to SSI. Go to step 3. End of work
Does the error still occur when printing?
Checking after opening and closing the COVER ASSY FRONT
Open and close the COVER ASSY FRONT, and then latch
3 Go to step 4. End of work
correctly.
Does the error still occur when the power is turned OFF and ON?
Checking the ROLL ASSY REGI and ROLL REGI METAL for
shape and operation
Remove the PHD ASSY once to check the followings.
Are ROLL ASSY REGI and ROLL REGI METAL seated Clean or replace the
4 Go to step 5.
correctly? defective ROLL(s).
Are they not contaminated and/or damaged, and rotated
smoothly?
Check these items by turning with your finger.
Checking the ROLL ASSY REGI and ROLL REGI METAL for
contacting Replace the
Is the ROLL REGI METAL surely contacted with the ROLL SPRING REGI R M
5 Go to step 6.
ASSY REGI by the spring force on both sides of the ROLL REGI and/or SPRING
METAL? REGI L M.
Check this item with your finger.
Reseat the
Checking the ACTUATOR SSI for shape and operation
ACTUATOR SSI. If
Remove the CHUTE LOW (PL3.2.27) once to check the
6 Go to step 7. broken or damaged,
operation.
replace the
Are the shape and operation of the ACTUATOR SSI normal?
ACTUATOR SSI.
Checking the SSI No Paper Sensor (SENSOR PHOTO) for
operation
Remove the CHUTE LOW (PL3.2.27) once to check the
Replace the PWBA
operation.
7 MCU. (Refer to Go to step 8.
Does the number on the screen increase by one, when the actuator
REP8.11)
(ACTUATOR SSI) of the SSI No Paper Sensor (SENSOR
PHOTO) is operated?
Checked by [Digital Input] - [Manual Feeder Sensor] in diagnosis.
2-36
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connectors of the SENSOR PHOTO (SSI No Paper
Sensor) for connection
Check the connections between the PWBA MCU and SENSOR
PHOTO.
Are P/J23 and P/J233 connected correctly
Reconnect the
connector(s) P/J23
8 Go to step 10. and/or P/J233
correctly, then go to
step 9.
9 Does the error still occur when printing? Go to step 10. End of work
Checking the HARN ASSY L SIDE for continuity
Disconnect J23 from the PWBA MCU. Replace the HARN
10 Go to step 11.
Disconnect J233 from the SENSOR PHOTO. ASSY L SIDE.
Is each cable of J23 <=> J233 continuous?
Checking the power to the SENSOR PHOTO
Replace the PWBA
Disconnect J23 from the PWBA MCU.
11 Go to step 12. MCU. (Refer to
Is the voltage across P23-6pin <=> ground on the PWBA MCU,
REP8.11)
about +3.3 VDC?
Checking the SENSOR PHOTO for operation
Check the voltage across J23-8pin <=> ground on the PWBA
Replace the
MCU. Replace the PWBA
SENSOR
12 Remove the CHUTE LOW (PL3.2.27) once to check the MCU. (Refer to
PHOTO.(Refer to
operation. REP8.11)
REP3.10)
Does the voltage change, when the actuator of the SENSOR
PHOTO is operated?
2-37
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
HARNESS ASSY L SIDE (PL3.1.18)
SENSOR PHOTO (PL3.2.13)
PWBA MCU (PL8.2.13)
After print
Checking the customer operation
1 completion, insert Go to step 2.
Did the customer insert the paper to the SSI during print?
the paper to the SSI.
Checking the SSI No Paper Sensor for operation
Does the number on the screen increase by one, when the actuator
2 Go to step 3. Go to step 4.
(ACTUATOR SSI) is operated by paper.
Checked by [Sensor Check] - [Tray 1 MPT Sensor] in diagnosis.
Replace the PWBA
Checking the error
3 MCU. (Refer to End of work
Does the error still occur when printing?
REP8.11)
Checking the connectors of the SSI No Paper Sensor for
connection
Check the connections between the PWBA MCU and SSI No
Paper Sensor.
Are P/J23 and P/J233 connected correctly
Reconnect the
connector(s) P/J23
4 Go to step 6. and/or P/J233
correctly, then go to
step 5.
5 Does the error still occur when printing? Go to step 6. End of work
Checking the HARN ASSY L SIDE for continuity
Disconnect J23 from the PWBA MCU. Replace the HARN
6 Go to step 7.
Disconnect J233 from the SENSOR PHOTO. ASSY L SIDE.
Is each cable of J23 <=> J233 continuous?
Checking the power to the SENSOR PHOTO
Replace the PWBA
Disconnect J23 from the PWBA MCU.
7 Go to step 8. MCU. (Refer to
Is the voltage across P23-6pin <=> ground on the PWBA MCU,
REP8.11)
about +3.3 VDC?
Checking the SENSOR PHOTO for operation
Check the voltage across J23-8pin <=> ground on the PWBA Replace the
Replace the PWBA
MCU. SENSOR
8 MCU. (Refer to
Remove the CHUTE LOW (PL3.2.27) once to check the PHOTO.(Refer to
REP8.11)
operation. REP3.10)
Does the voltage change, when the ACTUATOR SSI is operated?
2-38
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
CLUTCH ASSY DRV (PL3.1.1)
HARN ASSY L SIDE (PL3.1.18)
ROLL ASSY REGI (PL3.2.8)
ROLL REGI METAL (PL3.2.10)
SENSOR PHOTO (PL3.2.13)
PWBA MCU (PL8.2.13)
HAR ASSY KSNR REGCL (PL9.1.9)
Checking the error
1 Clear the jammed paper. Go to step 2. End of work.
Does the error still occur when printing?
Set the paper
Checking the paper setting
2 Go to step 4. correctly, and go to
Was the paper correctly set to Tray?
step 3.
3 Does the error still occur when printing? Go to step 4. End of work.
Checking the ROLL ASSY REGI and ROLL REGI METAL for
contacting Replace the
Is the ROLL REGI METAL surely contacted with the ROLL SPRING REGI R M
4 Go to step 5.
ASSY REGI by the spring force on both sides of the ROLL REGI and/or SPRING
METAL? REGI L M.
Check this item with your finger.
Checking the Regi Clutch (CLUTCH ASSY DRV) for operation
5 Does the Regi Clutch operate properly? Go to step 6. Go to step 7.
Checked by [Digital Output] - [Regi Clutch] in diagnosis.
Checking the Regi. Sensor (SENSOR PHOTO) for operation
Does the number on the screen increase by one, when the actuator
(ACTUATOR REGI IN) of the Regi. Sensor (SENSOR PHOTO) Replace the PWBA
6 is operated? MCU. (Refer to Go to step 11.
Remove the CHUTE LOW (PL3.2.27) once to check the REP8.11)
operation.
Checked by [Digital Input] - [Regi Sensor] in diagnosis.
Checking the connectors of the CLUTCH ASSY DRV (Regi
Clutch) for connection
Check the connections between the PWBA MCU and
CLUTCH ASSY DRV (Regi Clutch).
Are P/J26 and P/J262 connected correctly?
Reconnect the
connector(s) P/J26
7 Go to step 8.
and/or P/J262
correctly.
2-39
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the HARN ASSY KSNR REGCL for continuity
Replace the HARN
Disconnect J26 from the PWBA MCU.
8 Go to step 9. ASSY KSNR
Disconnect P262 from the CLUTCH ASSY DRV.
REGCL.
Is each cable of J26 <=> P262 continuous?
Checking the power to the CLUTCH ASSY DRV
Disconnect J26 from the PWBA MCU. Replace the PWBA
9 Is the voltage across P26-4pin <=> ground on the PWBA MCU, Go to step 10. MCU. (Refer to
about +24 VDC when the Interlock Switch (HARN ASSY REP8.11)
INTERLOCK) is pushed?
Checking the CLUTCH ASSY DRV for resistance
Replace the PWBA Replace the
Disconnect P/J262 of the CLUTCH ASSY DRV.
10 MCU. (Refer to CLUTCH ASSY
Is the resistance across J262-1 and J262-2 approximately 280-
REP8.11) DRV.
ohm?
Checking the connectors of the SENSOR PHOTO (Regi Sensor)
for connection
Check the connections between the PWBA MCU and SENSOR
PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/J23
11 Go to step 12.
and/or P/J232
correctly.
2-40
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
FUSER ASSY (PL6.1.1)
HARN ASSY FUSER (PL6.1.2)
PWBA MCU (PL8.2.13)
Checking the paper feeding
1 Go to step 2. Go to step 4.
Was a paper fed from SSI?
Set the paper to SSI
Checking the paper setting
2 Go to step 4. correctly, and go to
Was the paper correctly set to SSI without slant?
step 3.
3 Does the error still occur when printing? Go to step 4. End of work
Replace the paper
Checking the paper condition with a new and dry
4 Go to step 6.
Is the paper wrinkled or damaged? one, then go to step
5.
5 Does the error still occur when printing? Go to step 7. End of work
Checking after reloading a new paper
6 Reload a new paper. Go to step 7. End of work
Does the error still occur when printing?
Checking the COVER ASSY FRONT for latching
Open and close the COVER ASSY FRONT, and then latch
7 Go to step 8. End of work
correctly.
Does the error still occur when printing?
Checking the FUSER ASSY
Are there any remaining paper and/or foreign substance in the Remove the paper
8 FUSER ASSY? and/or substance, Go to step 9.
Warning: Start the operation after the FUSER ASSY has then go to step 9.
cooled down.
Checking after reseating the FUSER ASSY
Reseat the FUSER ASSY.
9 Warning: Start the operation after the FUSER ASSY has Go to step 10. End of work
cooled down.
Does the error still occur when printing?
Checking the Exit Sensor for operation
Does the number on the screen increase by one, when the actuator
Replace the PWBA
of the Exit Sensor in the FUSER ASSY is operated?
10 MCU. (Refer to Go to step 11.
Checked by [Digital Input] - [Exit Sensor] in diagnosis.
REP8.11)
Warning: Start the operation after the FUSER ASSY has
cooled down.
2-41
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connectors of the Exit Sensor in the FUSER ASSY
for connection
Check the connections between the PWBA MCU and FUSER
ASSY.
Are P/J17 and P/J171 connected correctly?
Reconnect the
connector(s) P/J17
11 Go to step 12.
and/or P/J171
correctly.
2-42
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
FUSER ASSY (PL6.1.1)
HARNESS ASSY FUSER (PL6.1.2)
PWBA MCU (PL8.2.13)
Checking the error
1 Clear the jammed paper. Go to step 2. End of work.
Does the error still occur when printing?
Set the paper
Checking the paper setting
2 Go to step 4. correctly, and go to
Was the paper correctly set to SSI or CASSETTE1?
step 3.
3 Does the error still occur when printing? Go to step 4. End of work.
Checking the FUSER ASSY installation
Reseat the FUSER ASSY.
4 Does the error still occur when printing? Go to step 5. End of work.
Warning: Start the operation after the FUSER ASSY has
cooled down.
Checking the FUSER ASSY
Are there any remaining paper and/or foreign substance in the Remove the paper
5 FUSER ASSY? and/or substance, go Go to step 7.
Warning: Start the operation after the FUSER ASSY has to step 6.
cooled down.
6 Does the error still occur when printing? Go to step 7. End of work.
Checking the COVER ASSY FRONT for latching
Open and close the COVER ASSY FRONT, and then latch
7 Go to step 8. End of work.
correctly.
Does the error still occur when printing?
Checking the Exit Sensor for operation
Does the number on the screen increase by one, when the actuator
Replace the PWBA
of the Exit Sensor in the FUSER ASSY is operated?
8 MCU. (Refer to Go to step 9.
Checked by [Digital Input] - [Exit Sensor] in diagnosis.
REP8.11)
Warning: Start the operation after the FUSER ASSY has
cooled down.
Checking the connectors of the Exit Sensor in the FUSER ASSY
for connection
Check the connections between the PWBA MCU and FUSER
ASSY.
Are P/J17 and P/J171 connected correctly?
Reconnect the
connector(s) P/J17
9 Go to step 10.
and/or P/J171
correctly.
2-43
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the HARN ASSY FUSER for continuity
Remove the FUSER ASSY.
Replace the HARN
10 Disconnect J17 from the PWBA MCU. Go to step 11.
ASSY FUSER.
Is each cable of J17 <=> P171 continuous?
NOTE: P171 is attached to the frame.
Checking the power to the Exit Sensor in the FUSER ASSY
Replace the PWBA
Disconnect the connector of J17 on the PWBA MCU.
11 Go to step 12. MCU. (Refer to
Is the voltage across J17-1pin <=> ground on the PWBA MCU,
REP8.11)
about +3.3 VDC?
Checking the Exit Sensor for operation
Check the voltage across J17-3pin <=> ground on the PWBA Replace the PWBA Replace the FUSER
12 MCU. MCU. (Refer to ASSY. (Refer to
Does the voltage change, when the actuator of the Exit Sensor is REP8.11) REP6.1)
operated?
2-44
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
CLUTCH ASSY DRV (PL3.1.1)
HARN ASSY L SIDE (PL3.1.18)
ACTUATOR REGI ROLL (PL3.2.8)
SENSOR PHOTO (PL3.2.13)
ACTUATOR SSI (PL3.2.14)
DRIVE ASSY MAIN (PL7.1.2)
PWBA MCU (PL8.2.13)
HARN ASSY MAIN MOT (PL9.1.7)
HARN ASSY KSNR REGCL (PL9.1.9)
Use the paper that
Checking the paper size meets the
1 Go to step 3.
Does the using paper size meet the specification? specifications, then
go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work
Replace the paper
Checking the paper condition with a new and dry
3 Go to step 5.
Is the paper in the SSI wrinkled or damaged? one, then go to step
4.
4 Does the error still occur when printing? Go to step 6. End of work
Checking after reloading a new paper
5 Reload a new paper in the SSI. Go to step 6. End of work
Does the error still occur when printing?
Checking the COVER ASSY FRONT for latching
Open and close the COVER ASSY FRONT, and then latch
6 Go to step 7. End of work
correctly.
Does the error still occur when printing?
The paper lead edge
stay after the ROLL
Checking the paper lead edge staying position
ASSY REGI and
7 Does the paper lead edge stay before the ROLL ASSY REGI and Go to step 8.
ROLL REGI
ROLL REGI METAL?
METAL, then go to
step 13.
Checking after resetting the guide sides of the SSI
8 Reset the side guides. Go to step 9. End of work
Does the error still occur when printing?
Remove the
Checking the paper transfer path between the SSI paper loading obstacles or stain
9 window and Regi.Sensor from the paper Go to step 11.
Are there any obstacles on the paper transfer path? transfer path, then
go to step 10.
10 Does the error still occur when printing? Go to step 11. End of work
Reseat the
Checking the ACTUATOR SSI for shape and operation
ACTUATOR SSI. If
Remove the CHUTE LOW (PL3.2.27) once to check the
11 Go to step 12. broken or damaged,
operation.
replace the
Are the shape and operation of the ACTUATOR SSI normal?
ACTUATOR SSI.
2-45
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the SSI No Paper Sensor (SENSOR PHOTO) for
operation
Remove the CHUTE LOW (PL3.2.27) once to check the
operation.
12 Go to step 13. Go to step 16.
Does the number on the screen increase by one, when the actuator
(ACTUATOR SSI) of the SSI No Paper Sensor (SENSOR
PHOTO) is operated?
Checked by [Digital Input] - [Manual Feeder Sensor] in diagnosis.
Checking the Regi. Clutch (CLUTCH ASSY DRV) for operation,
and ROLL ASSY REGI and ROLL REGI METAL for rotation
Enter the [Digital Output] - [Main Motor FULL2] in diagnosis,
and then enter the [Regi Clutch].
13 Go to step 14. Go to step 25.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate properly,
and the ROLL ASSY REGI and ROLL REGI METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the ACTUATOR REGI ROLL for shape and operation Reseat the
Remove the CHUTE LOW (PL3.2.27) once to check the shape ACTUATOR REGI
14 and operation. Go to step 15. ROLL. If broken or
Are the shape and operation of the ACTUATOR REGI ROLL deformed, replace it
normal? with a new one.
Checking the Regi. Sensor (SENSOR PHOTO) for operation
Does the number on the screen increase by one, when the
Replace the PWBA
ACTUATOR REGI ROLL is operated?
15 MCU. (Refer to Go to step 21.
Remove the CHUTE LOW (PL3.2.27) once to check the
REP8.11)
operation.
Checked by [Digital Input] - [Regi Sensor] in diagnosis.
Checking the connectors of the SENSOR PHOTO (SSI No Paper
Sensor) for connection
Check the connections between the PWBA MCU and SENSOR
PHOTO (SSI No Paper Sensor).
Are P/J23 and P/J233 connected correctly
Reconnect the
connector(s) P/J23
16 Go to step 18. and/or P/J233
correctly, then go to
step 17.
17 Does the error still occur when printing? Go to step 18. End of work
Checking the HARN ASSY L SIDE for continuity
Disconnect J23 from the PWBA MCU. Replace the HARN
18 Go to step 19.
Disconnect J233 from the SENSOR PHOTO. ASSY L SIDE.
Is each cable of J23 <=> J233 continuous?
Checking the power to the SENSOR PHOTO
Replace the PWBA
Disconnect J23 from the PWBA MCU.
19 Go to step 20. MCU. (Refer to
Is the voltage across P23-6pin <=> ground on the PWBA MCU,
REP8.11)
about +3.3 VDC?
2-46
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the SENSOR PHOTO for operation
Check the voltage across J23-8pin <=> ground on the PWBA Replace the
Replace the PWBA
MCU. SENSOR
20 MCU. (Refer to
Remove the CHUTE LOW (PL3.2.27) once to check the PHOTO.(Refer to
REP8.11)
operation. REP3.10)
Does the voltage change, when the ACTUATOR SSI is operated?
Checking the connectors of the SENSOR PHOTO (Regi Sensor)
for connection
Check the connections between the PWBA MCU and SENSOR
PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/J23
21 Go to step 22.
and/or P/J232
correctly.
2-47
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connectors of the CLUTCH ASSY DRV (Regi
Clutch) for connection
Check the connections between the PWBA MCU and CLUTCH
ASSY DRV.
Are P/J26 and P/J262 connected correctly?
Reconnect the
connector(s) P/J26
25 Go to step 26.
and/or P/J262
correctly.
2-48
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
CLUTCH ASSY DRV (PL3.1.1)
HARN ASSY L SIDE (PL3.1.18)
ACTUATOR REGI ROLL (PL3.2.8)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
TRANSFER ASSY (PL6.1.7)
DRIVE ASSY MAIN (PL7.1.2)
PWBA MCU (PL8.2.13)
HARN ASSY MAIN MOT (PL9.1.7)
HARN ASSY KSNR REGCL (PL9.1.9)
Use the paper that
Checking the paper size meets the
1 Go to step 3.
Does the using paper size meet the specification? specifications, then
go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work
Replace the paper
Checking the paper condition with a new and dry
3 Go to step 5.
Is the paper wrinkled or damaged? one, then go to step
4.
4 Does the error still occur when printing? Go to step 6. End of work
Checking after reloading a new paper
5 Reload a new paper. Go to step 6. End of work
Does the error still occur when printing?
Checking the COVER ASSY FRONT for latching
Open and close the COVER ASSY FRONT, and then latch
6 Go to step 7. End of work
correctly.
Does the error still occur when printing?
Checking around the Regi Sensor Remove the paper
7 Are there any remaining paper and/or foreign substance around and/or substance, Go to step 9.
the Regi Sensor? then go to step 8.
8 Does the error still occur when printing? Go to step 9. End of work
Remove the
remaining paper. If
Checking the TRANSFER ASSY
the belt is damaged,
9 Are there any remaining paper and/or damage on the belt of the Go to step 10.
replace the
TRANSFER ASSY?
TRANSFER ASSY.
(Refer to REP6.3)
Checking the ROLL ASSY REGI and ROLL REGI METAL for
shape and operation
Remove the PHD ASSY once to check the followings.
Are ROLL ASSY REGI and ROLL REGI METAL seated Clean or replace the
10 Go to step 11.
correctly? defective ROLL(s).
Also, are they not contaminated and/or damaged, and rotated
smoothly?
Check these items by turning with your finger.
2-49
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Reseat the
Checking the ACTUATOR REGI IN and ACTUATOR REGI
ACTUATOR REGI
ROLL for shape and operation
IN and/or
Remove the CHUTE LOW (PL3.2.27) once to check the
11 Go to step 12. ACTUATOR REGI
following.
ROLL. If broken or
Are the shape and operation of the ACTUATOR REGI IN and
deformed, replace it
ACTUATOR REGI ROLL normal?
or they.
Checking the Regi. Sensor (SENSOR PHOTO) for operation
Does the number on the screen increase by one, when the actuator
(ACTUATOR REGI IN) of the Regi. Sensor (SENSOR PHOTO)
12 is operated? Go to step 13. Go to step 16.
Remove the CHUTE LOW (PL3.2.27) once to check the
operation.
Checked by [Digital Input] - [Regi Sensor] in diagnosis.
Checking the Main Motor (DRIVE ASSY MAIN) for operation
Does the Main Motor (DRIVE ASSY MAIN) operate properly?
13 Checked by [Digital Output] - [Main Motor FULL2] in diagnosis. Go to step 14. Go to step 24.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the Regi. Clutch (CLUTCH ASSY DRV) for operation,
and ROLL ASSY REGI and ROLL REGI METAL for rotation
Enter the [Digital Output] - [Main Motor FULL2] in diagnosis,
and then enter the [Regi Clutch].
14 Go to step 15. Go to step 20.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate properly,
and the ROLL ASSY REGI and ROLL REGI METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking after reseating the TRANSFER ASSY Replace the
15 Reseat the TRANSFER ASSY. TRANSFER ASSY. End of work
Does the error still occur when printing? (Refer to REP6.3)
2-50
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connectors of the SENSOR PHOTO (Regi Sensor)
for connection
Check the connections between the PWBA MCU and SENSOR
PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/J23
16 Go to step 17.
and/or P/J232
correctly.
2-51
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connectors of the CLUTCH ASSY DRV (Regi
Clutch) for connection
Check the connections between the PWBA MCU and CLUTCH
ASSY DRV (Regi Clutch).
Are P/J26 and P/J262 connected correctly?
Reconnect the
connector(s) P/J26
20 Go to step 21.
and/or P/J262
correctly.
Reconnect the
connector(s) P/J21
24 Go to step 25.
and/or P/J211
correctly.
2-52
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
CASSETTE ASSY 250 (PL2.1.1)
HOLDER ASSY RETARD (PL2.1.5)
CLUTCH ASSY DRV (PL3.1.1)
SOLENOID FEED (PL3.1.9)
HARN ASSY L SIDE (PL3.1.18)
ROLL ASSY FEED (PL3.2.4)
ACTUATOR REGI ROLL (PL3.2.8)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
DRIVE ASSY MAIN (PL7.1.2)
PWBA MCU (PL8.2.13)
HARN ASSY MAIN MOT (PL9.1.7)
HARN ASSY KSNR REGCL (PL9.1.9)
Replace the paper
Checking the paper condition with a new and dry
1 Go to step 3.
Is the paper in the Tray 1 wrinkled or damaged? one, then go to step
2.
2 Does the error still occur when printing? Go to step 3. End of work
Checking after reloading a new paper
3 Reload a new paper in the Tray 1. Go to step 4. End of work
Does the error still occur when printing?
Checking the COVER ASSY FRONT for latching
Open and close the COVER ASSY FRONT, and then latch
4 Go to step 5. End of work
correctly.
Does the error still occur when printing?
Checking the Main Motor (DRIVE ASSY MAIN) for operation
Does the Main Motor (DRIVE ASSY MAIN) operate properly?
5 Checked by [Digital Output] - [Main Motor FULL2] in diagnosis. Go to step 6. Go to step 18.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the DRIVE ASSY PH for operation
Does the ROLL ASSY REGI and ROLL REGI METAL rotate
properly?
6 Checked by [Digital Output] - [Regi Clutch] and [Main Motor Go to step 7. Go to step 29.
FULL2] in diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the paper feeding position
7 Go to step 8. Go to step 12.
Is the paper not fed from the CASSETTE1?
Checking after resetting the Guide Sides and End Guide on the
CASSETTE1
8 Reset the Guide Sides and End Guide, and reseat the Go to step 9. End of work
CASSETTE1 to the printer correctly.
Does the error still occur when printing?
2-53
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the HOLDER ASSY RETARD on the Tray 1 for shape
Replace the
and rotation
HOLDER ASSY
9 Pull the Tray 1 out from the printer. Go to step 10.
RETARD. (Refer to
Is the HOLDER ASSY RETARD not contaminated and/or
REP2.3)
damaged, and rotated smoothly?
Checking the ROLL ASSY FEED for shape and rotation
Replace the ROLL
Pull the CASSETTE1 out from the printer.
10 Go to step 11. ASSY FEED.
Is the ROLL ASSY FEED not contaminated and/or damaged, and
(Refer to REP3.8)
rotated smoothly?
Checking the Cassette Feed Solenoid (SOLENOID FEED) for
operation
Does the Cassette Feed Solenoid (SOLENOID FEED) operate Replace the
properly? CASSETTE ASSY
11 Go to step 21.
Checked by [Digital Output] - [CASSETTE1 Feed SOLENOID 250. (Refer to
(Auto OFF)] in diagnosis. REP2.1)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
The paper lead edge
stay after the ROLL
Checking the paper lead edge staying position
ASSY REGI and
12 Does the paper lead edge stay before the ROLL ASSY REGI and Go to step 13.
ROLL REGI
ROLL REGI METAL?
METAL, then go to
step 16.
Remove the
Checking the paper transfer path between the ROLL ASSY FEED
obstacles or stains
13 and ROLL ASSY REGI. Go to step 14.
from the paper
Are there any obstacles on the paper transfer path?
transfer path.
Checking the ACTUATOR REGI IN for shape and operation
Reseat the
Remove the CHUTE LOW (PL3.2.27) once to check the shape
ACTUATOR REGI
14 and operation. Go to step 15.
IN. If broken or
Are the shape and operation of the ACTUATOR REGI IN
deformed, replace it.
normal?
Checking the Regi. Sensor (SENSOR PHOTO) for operation
Does the number on the screen increase by one, when the actuator
(ACTUATOR REGI IN) is operated?
15 Go to step 16. Go to step 25.
Remove the CHUTE LOW (PL3.2.27) once to check the
operation.
Checked by [Digital Input] - [Regi Sensor] in diagnosis.
Checking the ACTUATOR REGI ROLL for shape and operation Reseat the
Remove the CHUTE LOW (PL3.2.27) once to check the shape ACTUATOR REGI
16 and operation. Go to step 17. ROLL. If broken or
Are the shape and operation of the ACTUATOR REGI ROLL deformed, replace it
normal? with a new one.
Checking the Regi. Sensor (SENSOR PHOTO) for operation
Does the number on the screen increase by one, when the actuator
Replace the PWBA
(ACTUATOR REGI IN) is operated?
17 MCU. (Refer to Go to step 25.
Remove the CHUTE LOW (PL3.2.27) once to check the
REP8.11)
operation.
Checked by [Digital Input] - [Regi Sensor] in diagnosis.
2-54
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connectors for connection
Check the connections between the PWBA MCU and DRIVE
ASSY MAIN (Main Motor).
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/J21
18 Go to step 19.
and/or P/J211
correctly.
2-55
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connectors of the SENSOR PHOTO (Regi Sensor)
for connection
Check the connections between the PWBA MCU and SENSOR
PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/J23
25 Go to step 26.
and/or P/J232
correctly.
2-56
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connectors of the CLUTCH ASSY DRV (Regi
Clutch) for connection
Check the connections between the PWBA MCU and CLUTCH
ASSY DRV.
Are P/J26 and P/J262 connected correctly?
Reconnect the
connector(s) P/J26
29 Go to step 30.
and/or P/J262
correctly.
2-57
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
MULTI PROTOCOL CARD (OPTION) (PL8.1.11)
Install the MULTI
Checking the MPC PROTOCOL
1 Go to step 2.
Is the MPC installed on the PWBA ESS? CARD. (Refer to
REP8.4)
Checking the download MULTI PROTOCOL CARD firmware Redownload the
2 Go to step 3.
Is the download firmware the 6130N? correct firmware.
Checking the MPC installation
3 Reseat the MPC. Go to step 4. End of work
Does the error still occur when downloading the firmware?
Checking the PWBA ESS installation
4 Reseat the PWBA ESS. (Refer to REP8.3) Go to step 5. End of work
Does the error still occur when downloading the firmware?
Checking after replacing the MULTI PROTOCOL CARD Replace the PWBA
5 Replace the MPC. ESS. (Refer to End of work
Does the error still occur when downloading the firmware? REP8.3)
2-58
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
MULTI PROTOCOL CARD (OPTION) (PL8.1.11)
Reseat the MULTI
PROTOCOL
Checking the MULTI PROTOCOL CARD for installation
1 Go to step 2. CARD(Refer to
Is the MULTI PROTOCOL CARD installed correctly?
REP8.4), then go to
step 2.
2 Does the error still occur when the power is turned ON? Go to step 3. End of work
Checking after replacing the MULTI PROTOCOL CARD Replace the PWBA
3 Replace the MULTI PROTOCOL CARD. ESS. (Refer to End of work
Does the error still occur when the power is turned ON? REP8.3)
2-59
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY L SIDE (PL3.1.18)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Checking the ADC Sensor Window
Open the COVER ASSY FRONT.
Is the ADC Sensor window dirty?
ADC Sensor window
1 Go to step 2. Go to step 3.
Wsb01012GA
Turn off the power, and gently wipe the ADC Sensor window with
a clean dry cloth or cotton swab.
2 Go to step 3. End of work
After wiping the window, close the COVER ASSY FRONT.
Does the error still occur when the power is turned OFF and ON?
Checking the belt of the TRANSFER ASSY
Replace the
Open the COVER ASSY FRONT.
3 TRANSFER ASSY. Go to step 4.
Is there any damage on the belt surface of the TRANSFER
(Refer to REP6.3)
ASSY?
Checking the connectors for connection
Check the connections between the PWBA MCU and
TRANSFER ASSY.
Are P/J28 and P/J281 connected correctly?
Reconnect the
connector(s) P/J28
4 Go to step 6. and/or P/J281
correctly, then go to
step 5.
5 Does the error still occur when the power is turned OFF and ON? Go to step 6. End of work
Checking the HARN ASSY L SIDE for continuity
Disconnect J281 from the TRANSFER ASSY. Replace the HARN
6 Go to step 7.
Disconnect J28 from the PWBA MCU. ASSY L SIDE.
Is each cable of J281 <=> J28 continuous?
Checking the power to the ADC Sensor Replace the ADC
Replace the PWBA
Disconnect J28 from the PWBA MCU. Sensor or
7 MCU. (Refer to
Is the voltage across P28-1pin <=> ground on the PWBA MCU, TRANSFER ASSY.
REP8.11)
about +5 VDC? (Refer to REP6.3)
2-60
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
PWBA MCU (PL8.2.13)
Replace the PHD
Checking the life counter value of the PHD ASSY
1 ASSY. (Refer to Go to step 2.
Does the life count value show the near of the end?
REP4.4)
Checking after reseating the PHD ASSY
2 Reseat the PHD ASSY. Go to step 3. End of work
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the PHD ASSY
Replace the PHD ASSY. (Refer to REP4.4) Replace the PWBA
3 CAUTION: Be sure to pull eight sealing tapes out from a MCU. (Refer to End of work
new PHD ASSY before installation. REP8.11)
Does the error still occur when the power is turned OFF and ON?
2-61
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY L SIDE (PL3.1.18)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Turn OFF the power, and gently wipe the ADC Sensor window
with a clean dry cloth or cotton swab.
After wiping the window, close the COVER ASSY FRONT.
Does the error still occur when the power is turned OFF and ON?
ADC Sensor window
Wsb01012GA
Reconnect the
connector(s) P/J28
2 Go to step 4. and/or P/J281
correctly, then go to
step 3.
3 Does the error still occur when the power is turned OFF and ON? Go to step 4. End of work
Checking the HARN ASSY L SIDE for continuity
Disconnect J28 from the PWBA MCU. Replace the HARN
4 Go to step 5.
Disconnect J281 from the TRANSFER ASSY. ASSY L SIDE.
Is each cable of J28 <=> J281 continuous?
Clean the belt with a
Checking the surface of the belt on the TRANSFER ASSY
5 clean dry cloth, then Go to step 7.
Is the belt dirty?
go to step 6.
6 Does the error still occur when the power is turned OFF and ON? Go to step 7. End of work
Checking after replacing the TRANSFER ASSY
Replace the PWBA
Replace the TRANSFER ASSY or ADC Sensor. (Refer to
7 MCU. (Refer to End of work
REP6.3)
REP8.11)
Does the error still occur when the power is turned OFF and ON?
2-62
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
PWBA MCU (PL8.2.13)
HARN ASSY PHD XPRO (PL9.1.11)
Checking after reseating the PHD ASSY
1 Reseat the PHD ASSY. Go to step 2. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the connectors for connection
Check the connectors between the PWBA MCU and PHD ASSY.
Are P/J42 and P/J422 connected correctly?
Reconnect the
connector(s) P/J42
2 Go to step 4.
and/or P/J422 surly,
then go to step 3.
3 Does the error still occur when the power is turned OFF and ON? Go to step 4. End of work
Checking the HARN ASSY PHD XPRO for continuity
Disconnect P422 from the PHD ASSY. Replace the HARN
4 Go to step 5.
Disconnect J42 from the PWBA MCU. ASSY PHD XPRO.
Is each cable of P422 <=> J42 continuous?
Checking after replacing the PHD ASSY
Replace the PHD ASSY. (Refer to REP4.4) Replace the PWBA
5 CAUTION: Be sure to pull eight sealing tapes out from a MCU. (Refer to End of work
new PHD ASSY before installation. REP8.11)
Does the error still occur when the power is turned OFF and ON?
2-63
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
DISPENSER ASSY (PL5.1.1)
FRAME ASSY MOT (PL5.1.2)
MOTOR ASSY DISP (PL5.1.3)
GEAR IDLER (PL5.1.6)
GEAR IDLER AUG (PL5.1.7)
GEAR IDLER AGI (PL5.1.8)
TONER CARTRIDGE (Y) (PL5.1.24)
HARN ASSY TNR MOT (PL5.1.25)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Checking the life count value of the TONER CARTRIDGE (Y)
Replace the TONER
Check the life count value of the TONER CARTRIDGE (Y) in
CARTRIDGE (Y),
1 [Parameters] on the diagnosis. Go to step 3.
then go to step 2.
Does the remainder value shows the near of the end? (Refer to
(Refer to REP5.7)
Chapter 2 for details of the life counter value.)
2 Does the error still occur when the power is turned OFF and ON? Go to step 3. End of work
Checking the sealing tapes for yellow toner of the PHD ASSY
staying
Pull the sealing
Turn off the power, and open the COVER ASSY FRONT.
3 Go to step 5. tapes out, then go to
Remove the PHD ASSY.
step 4.
Has the sealing tapes for yellow toner been pulled out?
After checking, reseat the PHD ASSY.
4 Does the error still occur when the power is turned OFF and ON? Go to step 5. End of work
Checking after reseating the TONER CARTRIDGE (Y)
Remove the TONER CARTRIDGE (Y), and shake it from side to
side.
5 Go to step 6. End of work
Reseat the TONER CARTRIDGE (Y), and check that the lock key
is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking the TNR (Y) MOT (MOTOR ASSY DISP) for rotation
Does the TNR (Y) MOT (MOTOR ASSY DISP) function
normally?
6 Go to step 7. Go to step 8.
Checked by [Digital Output] - [Yellow Toner Motor] in diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the gears of the DISPENSER ASSY for shape and
operation
Are the shape and operation of the gears of the DISPENSER
ASSY normal?
Replace the
defective gear(s) or
7 Go to step 12.
DISPENSER ASSY.
(Refer to REP5.1)
Gear
Wsb01014GA
2-64
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connector for connection
Check the connectors between the PWBA MCU and TNR (Y)
MOT (MOTOR ASSY DISP).
Are P/J18 and P/J181 connected correctly?
Reconnect the
connector(s) P/J18
8 Go to step 10.
and/or P/J181 surly,
then go to step 9.
9 Does the error still occur when the power is turned OFF and ON? Go to step 10. End of work
Checking the HARN ASSY TNR MOT for continuity
Disconnect J18 from the PWBA MCU. Replace the HARN
10 Go to step 11.
Disconnect J181 from the TNR (Y) MOT. ASSY TNR MOT.
Is each cable of J18 <=> J181 continuous?
Checking the power to TNR (Y) MOT (MOTOR ASSY DISP) Replace the
Disconnect J18 from the PWBA MCU. MOTOR ASSY Replace the PWBA
11 Is the voltage across P18-3pin <= > ground on PWBA MCU, DISP or FRAME MCU. (Refer to
about +24 VDC when the interlock switch (HARN ASSY ASSY MOT. (Refer REP8.11)
INTERLOCK) is pushed. to REP5.3 and 5.2)
Checking after replacing the TONER CARTRIDGE (Y)
Replace the TONER CARTRIDGE (Y), and check that the lock
12 Go to step 13. End of work
key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the PHD ASSY
13 Replace the PHD ASSY. (Refer to REP4.4) Go to step 14. End of work
Does the error still occur when the power is turned OFF and ON?
Checking after reseating the TRANSFER ASSY Replace the
14 Reseat the TRANSFER ASSY. TRANSFER ASSY. End of work
Does the error still occur when the power is turned OFF and ON? (Refer to REP6.3)
2-65
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
DISPENSER ASSY (PL5.1.1)
FRAME ASSY MOT (PL5.1.2)
MOTOR ASSY DISP (PL5.1.3)
GEAR IDLER (PL5.1.6)
GEAR IDLER AUG (PL5.1.7)
GEAR IDLER AGI (PL5.1.8)
TONER CARTRIDGE (M) (PL5.1.23)
HARN ASSY TNR MOT (PL5.1.25)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Checking the life count value of the TONER CARTRIDGE (M)
Replace the TONER
Check the life count value of the TONER CARTRIDGE (M) in
CARTRIDGE (M),
1 [Parameters] on the diagnosis. Go to step 3.
then go to step 2.
Does the remainder value shows the near of the end? (Refer to
(Refer to REP5.7)
Chapter 2 for details of the life counter value.)
2 Does the error still occur when the power is turned OFF and ON? Go to step 3. End of work
Checking the sealing tapes for magenta toner of the PHD ASSY
staying
Pull the sealing
Turn off the power, and open the COVER ASSY FRONT.
3 Go to step 5. tapes out, then go to
Remove the PHD ASSY.
step 4.
Has the sealing tapes for magenta toner been pulled out?
After checking, reseat the PHD ASSY.
4 Does the error still occur when the power is turned OFF and ON? Go to step 5. End of work
Checking after reseating the TONER CARTRIDGE (M)
Remove the TONER CARTRIDGE (M), and shake it from side to
side.
5 Go to step 6. End of work
Reseat the TONER CARTRIDGE (M), and check that the lock
key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking the TNR (M) MOT (MOTOR ASSY DISP) for rotation
Does the TNR (M) MOT (MOTOR ASSY DISP) function
normally?
6 Checked by [Digital Output] - [Magenta Toner Motor] in Go to step 7. Go to step 8.
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
2-66
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the gears of the DISPENSER ASSY for shape and
operation
Are the shape and operation of the gears of the DISPENSER
ASSY normal?
Replace the
defective gear(s) or
7 Go to step 12.
DISPENSER ASSY.
(Refer to REP5.1)
Gear
Wsb01016GA
9 Does the error still occur when the power is turned OFF and ON? Go to step 10. End of work
Checking the HARN ASSY TNR MOT for continuity
Disconnect J18 from the PWBA MCU. Replace the HARN
10 Go to step 11.
Disconnect J182 from the TNR (M) MOT. ASSY TNR MOT.
Is each cable of J18 <=> J182 continuous?
Checking the power to TNR (M) MOT (MOTOR ASSY DISP) Replace the
Disconnect J18 from the PWBA MCU. MOTOR ASSY Replace the PWBA
11 Is the voltage across P18-8pin <= > ground on PWBA MCU, DISP or FRAME MCU. (Refer to
about +24 VDC when the interlock switch (HARN ASSY ASSY MOT. (Refer REP8.11)
INTERLOCK) is pushed. to REP5.3 and 5.2)
Checking after replacing the TONER CARTRIDGE (M)
Replace the TONER CARTRIDGE (M), and check that the lock
12 Go to step 13. End of work
key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the PHD ASSY
13 Replace the PHD ASSY. (Refer to REP4.4) Go to step 14. End of work
Does the error still occur when the power is turned OFF and ON?
Checking after reseating the TRANSFER ASSY Replace the
14 Reseat the TRANSFER ASSY. TRANSFER ASSY. End of work
Does the error still occur when the power is turned OFF and ON? (Refer to REP6.3)
2-67
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
DISPENSER ASSY (PL5.1.1)
FRAME ASSY MOT (PL5.1.2)
MOTOR ASSY DISP (PL5.1.3)
GEAR IDLER (PL5.1.6)
GEAR IDLER AUG (PL5.1.7)
GEAR IDLER AGI (PL5.1.8)
TONER CARTRIDGE (C) (PL5.1.22)
HARN ASSY TNR MOT (PL5.1.25)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Checking the life count value of the TONER CARTRIDGE (C)
Replace the TONER
Check the life count value of the TONER CARTRIDGE (C) in
CARTRIDGE (C),
1 [Parameters] on the diagnosis. Go to step 3.
then go to step 2.
Does the remainder value shows the near of the end? (Refer to
(Refer to REP5.7)
Chapter 2 for details of the life counter value.)
2 Does the error still occur when the power is turned OFF and ON? Go to step 3. End of work
Checking the sealing tapes for cyan toner of the PHD ASSY
staying
Pull the sealing
Turn off the power, and open the COVER ASSY FRONT.
3 Go to step 5. tapes out, then go to
Remove the PHD ASSY.
step 4.
Has the sealing tapes for cyan toner been pulled out?
After checking, reseat the PHD ASSY.
4 Does the error still occur when the power is turned OFF and ON? Go to step 5. End of work
Checking after reseating the TONER CARTRIDGE (C)
Remove the TONER CARTRIDGE (C), and shake it from side to
side.
5 Go to step 6. End of work
Reseat the TONER CARTRIDGE (C), and check that the lock key
is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking the TNR (C) MOT (MOTOR ASSY DISP) for rotation
Does the TNR (C) MOT (MOTOR ASSY DISP) function
normally?
6 Go to step 7. Go to step 8.
Checked by [Digital Output] - [Cyan Toner Motor] in diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the gears of the DISPENSER ASSY for shape and
operation
Are the shape and operation of the gears of the DISPENSER
ASSY normal?
Replace the
defective gear(s) or
7 Go to step 12.
DISPENSER ASSY.
(Refer to REP5.1)
Gear
Wsb01018GA
2-68
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connector for connection
Check the connectors between the PWBA MCU and TNR (C)
MOT (MOTOR ASSY DISP).
Are P/J19 and P/J191 connected correctly?
Reconnect the
connector(s) P/J19
8 Go to step 10.
and/or P/J191 surly,
then go to step 9.
9 Does the error still occur when the power is turned OFF and ON? Go to step 10. End of work
Checking the HARN ASSY TNR MOT for continuity
Disconnect J19 from the PWBA MCU. Replace the HARN
10 Go to step 11.
Disconnect J191 from the TNR (C) MOT. ASSY TNR MOT.
Is each cable of J19 <=> J191 continuous?
Checking the power to TNR (C) MOT (MOTOR ASSY DISP) Replace the
Disconnect J19 from the PWBA MCU. MOTOR ASSY Replace the PWBA
11 Is the voltage across P19-4pin <= > ground on PWBA MCU, DISP or FRAME MCU. (Refer to
about +24 VDC when the interlock switch (HARN ASSY ASSY MOT. (Refer REP8.11)
INTERLOCK) is pushed. to REP5.3 and 5.2)
Checking after replacing the TONER CARTRIDGE (C)
Replace the TONER CARTRIDGE (C), and check that the lock
12 Go to step 13. End of work
key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the PHD ASSY
13 Replace the PHD ASSY. (Refer to REP4.4) Go to step 14. End of work
Does the error still occur when the power is turned OFF and ON?
Checking after reseating the TRANSFER ASSY Replace the
14 Reseat the TRANSFER ASSY. TRANSFER ASSY. End of work
Does the error still occur when the power is turned OFF and ON? (Refer to REP6.3)
2-69
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
DISPENSER ASSY (PL5.1.1)
FRAME ASSY MOT (PL5.1.2)
MOTOR ASSY DISP (PL5.1.3)
GEAR IDLER (PL5.1.6)
GEAR IDLER AUG (PL5.1.7)
GEAR IDLER AGI (PL5.1.8)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TNR MOT (PL5.1.25)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Checking the life count value of the TONER CARTRIDGE (K)
Replace the TONER
Check the life count value of the TONER CARTRIDGE (K) in
CARTRIDGE (K),
1 [Parameters] on the diagnosis. Go to step 3.
then go to step 2.
Does the remainder value shows the near of the end? (Refer to
(Refer to REP5.7)
Chapter 2 for details of the life counter value.)
2 Does the error still occur when the power is turned OFF and ON? Go to step 3. End of work
Checking the sealing tapes for black toner of the PHD ASSY
staying
Pull the sealing
Turn off the power, and open the COVER ASSY FRONT.
3 Go to step 5. tapes out, then go to
Remove the PHD ASSY.
step 4.
Has the sealing tapes for black toner been pulled out?
After checking, reseat the PHD ASSY.
4 Does the error still occur when the power is turned OFF and ON? Go to step 5. End of work
Checking after reseating the TONER CARTRIDGE (K)
Remove the TONER CARTRIDGE (K), and shake it from side to
side.
5 Go to step 6. End of work
Reseat the TONER CARTRIDGE (K), and check that the lock key
is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking the TNR (K) MOT (MOTOR ASSY DISP) for rotation
Does the TNR (K) MOT (MOTOR ASSY DISP) function
normally?
6 Go to step 7. Go to step 8.
Checked by [Digital Output] - [Black Toner Motor] in diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the gears of the DISPENSER ASSY for shape and
operation
Are the shape and operation of the gears of the DISPENSER
ASSY normal?
Replace the
defective gear(s) or
7 Go to step 12.
DISPENSER ASSY.
(Refer to REP5.1)
Gear
Wsb01020GA
2-70
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connector for connection
Check the connectors between the PWBA MCU and TNR (K)
MOT (MOTOR ASSY DISP).
Are P/J19 and P/J192 connected correctly?
Reconnect the
connector(s) P/J19
8 Go to step 10.
and/or P/J192 surly,
then go to step 9.
9 Does the error still occur when the power is turned OFF and ON? Go to step 10. End of work
Checking the HARN ASSY TNR MOT for continuity
Disconnect J19 from the PWBA MCU. Replace the HARN
10 Go to step 11.
Disconnect J192 from the TNR (K) MOT. ASSY TNR MOT.
Is each cable of J19 <=> J192 continuous?
Checking the power to TNR (K) MOT (MOTOR ASSY DISP) Replace the
Disconnect J19 from the PWBA MCU. MOTOR ASSY Replace the PWBA
11 Is the voltage across P19-9pin <= > ground on PWBA MCU, DISP or FRAME MCU. (Refer to
about +24 VDC when the interlock switch (HARN ASSY ASSY MOT. (Refer REP8.11)
INTERLOCK) is pushed. to REP5.3 and 5.2)
Checking after replacing the TONER CARTRIDGE (K)
Replace the TONER CARTRIDGE (K), and check that the lock
12 Go to step 13. End of work
key is in the lock position.
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the PHD ASSY
13 Replace the PHD ASSY. (Refer to REP4.4) Go to step 14. End of work
Does the error still occur when the power is turned OFF and ON?
Checking after reseating the TRANSFER ASSY Replace the
14 Reseat the TRANSFER ASSY. TRANSFER ASSY. End of work
Does the error still occur when the power is turned OFF and ON? (Refer to REP6.3)
2-71
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
PWBA MCU (PL8.2.13)
HARN ASSY PHD XPRO (PL9.1.11)
1 Does the error still occur when the power is turned OFF and ON? Go to step 2. End of work
Replace the PHD
Checking the PHD ASSY type
2 Go to step 4. ASSY for 6130N,
Is the seated PHD ASSY for 6130N?
then go to step 3.
3 Does the error still occur when the power is turned OFF and ON? Go to step 4. End of work
Checking after reseating the PHD ASSY
4 Reseat the PHD ASSY. Go to step 5. End of work
Does the error still occur when the power is turned OFF and ON?
Reconnect the
Checking the connectors for connection
connector(s) P/J42
5 Check the connectors between the PWBA MCU and PHD ASSY. Go to step 7.
and/or P/J422 surly,
Are P/J42 and P/J422 connected correctly?
then go to step 6.
6 Does the error still occur when the power is turned OFF and ON? Go to step 7. End of work
Checking the HARN ASSY PHD XPRO for continuity
Disconnect P422 from the PHD ASSY.
Disconnect J42 from the PWBA MCU.
Is each cable of P422 <=> J42 continuous?
2-72
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
2-73
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
PWBA MCU (PL8.2.13)
Use the paper that
Checking the paper size meets the
1 Go to step 3.
Does the using paper size meet the specification? specifications, then
go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work
Checking the print data, paper (print media) and paper settings
Check the followings.
- Are the print data and the paper suitable?
3 - Are the paper setting and paper suitable? Go to step 4. End of work
- Are the paper setting and print data suitable?
After checking, correct the incorrect item(s).
Does the error still occur when printing?
Replace the PWBA
MCU (Refer to
Reloading a correct paper to SSI
REP8.11), if not,
4 Reload a correct paper to fill the paper setup. End of work
replace the PWBA
Does the error still occur when printing?
ESS. (Refer to
REP8.3)
2-74
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY L SIDE (PL3.1.18)
SENSOR PHOTO (PL3.2.13)
ACTUATOR SSI (PL3.2.14)
PWBA MCU (PL8.2.13)
Checking the paper for loading and setting
Check that the loaded paper meets the print job.
Check that the paper setting to require the print job meets the
1 Go to step 2. End of work
specification.
Does the error still occur after reloading the paper and changing
the paper settings that requires the print job?
Checking after setting the guide sides of the SSI
2 Reset the guide sides. Go to step 3. End of work
Does the error still occur when printing?
Checking after reloading a paper to SSI
3 Reload a correct paper to fill the paper setup. Go to step 4. End of work
Does the error still occur when printing?
Reseat the
Checking the ACTUATOR SSI for shape and operation
ACTUATOR SSI. If
Remove the CHUTE LOW (PL3.2.27) once to check the shape
4 Go to step 5. broken or deformed,
and operation.
replace the
Are the shape and operation of the ACTUATOR SSI normal?
ACTUATOR SSI.
Checking the SSI No Paper Sensor (SENSOR PHOTO) for
operation
Remove the CHUTE LOW (PL3.2.27) once to check the
Replace the PWBA
operation.
5 MCU. (Refer to Go to step 6.
Does the number on the screen increase by one, when the actuator
REP8.11)
(ACTUATOR SSI) of the SSI No Paper Sensor (SENSOR
PHOTO) is operated?
Checked by [Digital Input] - [Manual Feeder Sensor] in diagnosis.
Checking the connectors of the SENSOR PHOTO (SSI No Paper
Sensor) for connection
Check the connections between the PWBA MCU and SENSOR
PHOTO.
Are P/J23 and P/J233 connected correctly
Reconnect the
connector(s) P/J23
6 Go to step 8. and/or P/J233
correctly, then go to
step 7.
7 Does the error still occur when printing? Go to step 8. End of work
Checking the HARN ASSY L SIDE for continuity
Disconnect J23 from the PWBA MCU. Replace the HARN
8 Go to step 9.
Disconnect J233 from the SENSOR PHOTO. ASSY L SIDE.
Is each cable of J23 <=> J233 continuous?
2-75
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the power to the SENSOR PHOTO
Replace the PWBA
Disconnect J23 from the PWBA MCU.
9 Go to step 10. MCU. (Refer to
Is the voltage across P23-6pin <=> ground on the PWBA MCU,
REP8.11)
about +3.3 VDC?
Checking the SENSOR PHOTO for operation
Check the voltage across J23-8pin <=> ground on the PWBA Replace the
Replace the PWBA
MCU. SENSOR
10 MCU. (Refer to
Remove the CHUTE LOW (PL3.2.27) once to check the PHOTO.(Refer to
REP8.11)
operation. REP3.10)
Does the voltage change, when the ACTUATOR SSI is operated?
2-76
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
PWBA MCU (PL8.2.13)
Use the paper that
Checking the paper size meets the
1 Go to step 3.
Does the using paper size meet the specification? specifications, then
go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work
Checking the print data, paper (print media) and paper settings
Check the followings.
- Are the print data and the paper suitable?
3 - Are the paper setting and paper suitable? Go to step 4. End of work
- Are the paper setting and print data suitable?
After checking, correct the incorrect item(s).
Does the error still occur when printing?
Checking after reloading a paper and the CASSETTE ASSY 250
Reload a correct paper into the CASSETTE ASSY 250.
4 Go to step 5. End of work
Reseat the CASSETTE ASSY 250 correctly.
Does the error still occur when printing?
Checking after replacing the PWBA MCU Replace the PWBA
5 Replace the PWBA MCU. (Refer to REP8.11) ESS. (Refer to End of work
Does the error still occur when printing? REP8.3)
2-77
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY L SIDE (PL3.1.18)
SENSOR PHOTO (PL3.2.13)
ACTUATOR NO PAPER (PL3.2.19)
PWBA MCU (PL8.2.13)
Checking the paper for loading and setting
Check that the loaded paper meets the print job.
Check that the paper setting to require the print job meets the
1 Go to step 2. End of work
specification.
Does the error still occur after reloading the paper and changing
the paper settings that requires the print job?
Reseat the
Checking the ACTUATOR NO PAPER for shape and operation ACTUATOR NO
Pull the CASSETTE ASSY 250 out. PAPER. If broken or
2 Go to step 3.
Are the shape and operation of the ACTUATOR NO PAPER deformed, replace
normal? the ACTUATOR
NO PAPER.
Checking the CST No Paper Sensor (SENSOR PHOTO) for
operation
Pull the CASSETTE ASSY 250 out. Replace the PWBA
3 Does the number on the screen increase by one, when the actuator MCU. (Refer to Go to step 4.
(ACTUATOR NO PAPER) of the CST No Paper Sensor REP8.11)
(SENSOR PHOTO) is operated?
Checked by [Digital Input] - [CST NO PAPER] in diagnosis.
Checking the connectors of the SENSOR PHOTO (CST No Paper
Sensor) for connection
Check the connections between the PWBA MCU and SENSOR
PHOTO.
Are P/J23 and P/J234 connected correctly?
Reconnect the
connector(s) P/J23
4 Go to step 5.
and/or P/J234
correctly.
2-78
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the power to the SENSOR PHOTO
Replace the PWBA
Disconnect J23 from the PWBA MCU.
6 Go to step 7. MCU. (Refer to
Is the voltage across P23-9pin <=> ground on the PWBA MCU,
REP8.11)
about +3.3 VDC?
Checking the SENSOR PHOTO for operation
Replace the
Check the voltage across J23-11pin <=> ground on the PWBA Replace the PWBA
SENSOR
7 MCU. MCU. (Refer to
PHOTO.(Refer to
Does the voltage change, when the ACTUATOR NO PAPER is REP8.11)
REP3.11).
operated?
2-79
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
FUSER ASSY (PL6.1.1)
HARN ASSY FUSER (PL6.1.2)
PWBA MCU (PL8.2.13)
Checking after reseating the FUSER ASSY
Reseat the FUSER ASSY.
1 Warning: Start the operation after the FUSER ASSY has Go to step 2. End of work
cooled down.
Does the error still occur when the power is turned OFF and ON?
Checking the connectors for connection
Remove the FUSER ASSY.
Warning: Start the operation after the FUSER ASSY has
cooled down.
Check the connections between the PWBA MCU and FUSER
ASSY.
Are P/J17 and P/J171 connected correctly? Reconnect the
connector(s) P/J17
2 Go to step 4. and/or P/J171
correctly, then go to
step 3.
3 Does the error still occur when the power is turned OFF and ON? Go to step 4. End of work
Checking the HARN ASSY FUSER for continuity
Remove the FUSER ASSY.
Warning: Start the operation after the FUSER ASSY has
Replace the HARN
4 cooled down. Go to step 5.
ASSY FUSER.
Disconnect J17 from the PWBA MCU.
Is each cable of J17 <=> P171 continuous?
NOTE: P171 is attached to the frame.
2-80
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the resistances of Temp. Sensor in the FUSER ASSY
Remove the FUSER ASSY.
Warning: Start the operation after the FUSER ASSY has
cooled down.
Check the resistances across the following pins of the removed
FUSER ASSY.
J171-5pin <=> J171-4pin
J171-6pin <=> J171-8pin
J171-6pin <=> J171-7pin Replace the FUSER
Can the resistances be measured? (The resistances are 7 k-ohm at ASSY. (Refer to
Replace the PWBA
180 degrees C). REP6.1)
5 MCU. (Refer to
After replacement,
REP8.11)
be sure to clear the
life counter value.
2-81
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
FUSER ASSY (PL6.1.1)
PWBA MCU (PL8.2.13)
Replace the FUSER
ASSY. (Refer to
Checking the life counter value of the FUSER ASSY REP6.1)
1 Go to step 2.
Does the life counter value show the near of the end? After replacement ,
be sure to clear the
life counter value.
Checking after reseating the FUSER ASSY
Reseat the FUSER ASSY.
2 Warning: Start the operation after the FUSER ASSY has Go to step 3. End of work
cooled down.
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the FUSER ASSY
Replace the FUSER ASSY. (Refer to REP6.1)
Warning: Start the operation after the FUSER ASSY has Replace the PWBA
3 cooled down. MCU. (Refer to End of work
Does the error still occur when the power is turned OFF and ON? REP8.11)
NOTE: After replacement, be sure to clear the life counter
value.
2-82
Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
FUSER ASSY (PL6.1.1)
HARN ASSY FUSER (PL6.1.2)
PWBA LVPS (PL8.2.1)
PWBA MCU (PL8.2.13)
HARN ASSY LVPS (PL9.1.3)
1 Does the error still occur when the power is turned OFF and ON? Go to step 2. End of work
Checking after reseating the FUSER ASSY
Reseat the FUSER ASSY.
2 Warning: Start the operation after the FUSER ASSY has Go to step 3. End of work
cooled down.
Does the error still occur when the power is turned OFF and ON?
Checking the connectors for connection
Remove the FUSER ASSY.
Warning: Start the operation after the FUSER ASSY has
cooled down.
Check the connections between the PWBA MCU (P/J17) and
FUSER ASSY (P/J171).
Check the connections between the FUSER ASSY (P/J171) and
PWBA LVPS (P/J47). "Reconnect the
Check the connections between the PWBA LVPS (P/J501 and P/ connector(s) P/J17,
J502) and PWBA MCU (P/J14 and P/J15). P/J47, P/J171, P/
3 Are these connectors connected correctly? Go to step 5. J501, P/J502, P/J14
and/or P/J15
correctly,
then go to step 4."
4 Does the error still occur when the power is turned OFF and ON? Go to step 5. End of work
Checking the HARN ASSY FUSER for continuity
Disconnect J17 from the PWBA MCU.
Replace the HARN
5 Disconnect J47 from the PWBA LVPS. Go to step 6.
ASSY FUSER.
Is each cable of J17 and J47 <=> P171 continuous?
NOTE: P171 is attached to the frame.
Checking the HARN ASSY LVPS for continuity
Disconnect J14 from the PWBA MCU. Replace the HARN
6 Go to step 7.
Disconnect J501 from the PWBA LVPS. ASSY LVPS.
Is each cable of J14 <=> J501 continuous?
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2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking after replacing the FUSER ASSY
Replace the FUSER ASSY. (Refer to REP6.1)
Warning: Start the operation after the FUSER ASSY has
7 cooled down. Go to step 8. End of work
Does the error still occur when the power is turned OFF and ON?
NOTE: After replacement, be sure to clear the life counter
value.
Checking after replacing the PWBA LVPS Replace the PWBA
8 Replace the PWBA LVPS. (Refer to REP8.6) MCU. (Refer to End of work
Does the error still occur when the power is turned OFF and ON? REP8.11)
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2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
FAN MAIN (PL8.1.1)
PWBA LVPS (PL8.2.1)
PWBA MCU (PL8.2.13)
HARN ASSY LVPS (PL9.1.3)
1 Does the error still occur when the power is turned OFF and ON? Go to step 2. End of work
Checking the FAN MAIN for rotation
Replace the PWBA
Does the FAN MAIN function normally?
2 MCU. (Refer to Go to step 3.
Checked by [Digital Ouput] - [Fan (HIGH)] in diagnosis.
REP8.11)
During this check, close the COVER ASSY FRONT.
Check the connection between the FAN MAIN and PWBA LVPS.
Is P/J503 on PWBA LVPS connected correctly?
Reconnect the
connector P/J503
3 Go to step 5.
correctly, then go to
step 4.
4 Does the error still occur when the power is turned OFF and ON? Go to step 5. End of work
Check the connections between the PWBA LVPS and PWBA
MCU.
Are P/J501 and P/J14 connected correctly?
Reconnect the
connector(s) P/J501
5 Go to step 7.
and P/J14 correctly,
then go to step 6.
6 Does the error still occur when the power is turned OFF and ON? Go to step 7. End of work
Checking the HARN ASSY LVPS for continuity
Disconnect J501 from the PWBA LVPS. Replace the HARN
7 Go to step 8.
Disconnect J14 from the PWBA MCU. ASSY LVPS.
Is each cable of J501 <=> J14 continuous?
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the power to the FAN MAIN
Disconnect J503 from the PWBA LVPS.
Is the voltage across P503-1pin <=> ground on the PWBA LVPS,
about +24 VDC when the interlock switch (HARN ASSY
INTERLOCK) is pushed?
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
DRIVE ASSY MAIN (PL7.1.2)
PWBA MCU (PL8.2.13)
HARN ASSY MAIN MOT (PL9.1.7)
1 Does the error occur when the power is turned OFF and ON? Go to step 2. End of work
Checking after reseating the PHD ASSY
2 Reseat the PHD ASSY. Go to step 3. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the Main Motor for rotation
Replace the PWBA
Does the Main Motor function normally?
3 MCU. (Refer to Go to step 4.
Checked by [Digital Output] - [Main Motor FULL2] in diagnosis.
REP8.11)
During this check, close the COVER ASSY FRONT.
Checking the connectors of the MAIN MOTOR for connection
Check the connections between the PWBA MCU and DRIVE
ASSY MAIN.
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/J21
4 Go to step 6. and/or P/J211
correctly, then go to
step 5.
5 Does the error still occur when the power is turned OFF and ON? Go to step 6. End of work
Checking the HARN ASSY MAIN MOT for continuity
Disconnect J21 from the PWBA MCU. Replace the HARN
6 Go to step 7.
Disconnect J211 from the DRIVE ASSY MAIN. ASSY MAIN MOT.
Is each cable of J21 <=> J211 continuous?
Checking after reseating the DRIVE ASSY MAIN
7 Reseat the DRIVE ASSY MAIN. Go to step 8. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the power to the DRIVE ASSY MAIN
Disconnect J21 from the PWBA MCU. Replace the DRIVE Replace the PWBA
8 Are the voltages across J21-2pin/J21-4pin <=> ground on the ASSY MAIN. MCU. (Refer to
PWBA MCU, about +24 VDC when the interlock switch (HARN (Refer to REP7.2) REP8.11)
ASSY INTERLOCK) is pushed?
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2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
DRIVE ASSY SUB (PL7.1.1)
PWBA MCU (PL8.2.13)
HARN ASSY SUB MOT (PL9.1.8)
1 Does the error still occur when the power is turned OFF and ON? Go to step 2. End of work
Checking after reseating the FUSER ASSY and PHD ASSY
Reseat the FUSER ASSY and PHD ASSY.
2 Warning: Start the operation after the FUSER ASSY has Go to step 3. End of work
cooled down.
Does the error still occur when the power is turned OFF and ON?
Checking the Sub Motor for rotation
Replace the PWBA
Does the Sub Motor function normally?
3 MCU. (Refer to Go to step 4.
Checked by [Digital Output] - [Sub Motor FULL2] in diagnosis.
REP8.11)
During this check, close the COVER ASSY FRONT.
Checking the connectors of the SUB MOTOR for connection
Check the connections between the PWBA MCU and DRIVE
ASSY SUB.
Are P/J22 and P/J221 connected correctly?
Reconnect the
connector(s) P/J22
4 Go to step 6. and/or P/J221
correctly, then go to
step 5.
5 Does the error still occur when the power is turned OFF and ON? Go to step 6. End of work
Checking the HARN ASSY SUB MOT for continuity
Disconnect J22 from the PWBA MCU. Replace the HARN
6 Go to step 7.
Disconnect J221 from the DRIVE ASSY SUB. ASSY SUB MOT.
Is each cable of J22 <=> J221 continuous?
Checking after reseating the DRIVE ASSY SUB
7 Reseat the DRIVE ASSY SUB. Go to step 8. End of work.
Does the error still occur when the power is turned OFF and ON?
Checking the power to the DRIVE ASSY SUB
Disconnect J22 from the PWBA MCU. Replace the DRIVE Replace the PWBA
8 Are the voltages across J22-2pin/J22-4pin <=> ground on the ASSY SUB. (Refer MCU. (Refer to
PWBA MCU, about +24 VDC when the interlock switch (HARN to REP7.1) REP8.11)
ASSY INTERLOCK) is pushed?
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
PWBA MCU (PL8.2.13)
Checking the sealing tapes of the PHD ASSY staying
Turn off the power, and open the COVER ASSY FRONT. Pull the sealing
1 Remove the PHD ASSY. Go to step 3. tapes out, then go to
Has the sealing tapes (total eight sealing tapes) been pulled out? step 2.
After checking, reseat the PHD ASSY correctly.
2 Does the error still occur when the power is turned OFF and ON? Go to step 3. End of work
Checking after replacing the PHD ASSY
Replace the PHD ASSY. (Refer to REP4.4) Replace the PWBA
3 CAUTION: Be sure to pull eight sealing tapes out from a MCU. (Refer to End of work
new PHD ASSY before installation. REP8.11)
Does the error still occur when the power is turned OFF and ON?
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
COVER ASSY FRONT (PL1.1.7)
PWBA LVPS (PL8.2.1)
HARN ASSY INTERLOCK (PL8.2.5)
PWBA MCU (PL8.2.13)
HARN ASSY LVPS (PL9.1.3)
Replace the
Checking the COVER ASSY FRONT (Front Cover) for shape COVER ASSY
1 Go to step 2.
Are there any damages on the COVER ASSY FRONT? FRONT. (Refer to
REP1.7)
Reseat or replace
Checking the COVER ASSY FRONT for latching
the COVER ASSY
2 Open and close the COVER ASSY FRONT. Go to step 3.
FRONT. (Refer to
Is the COVER ASSY FRONT latched correctly?
REP1.7)
Checking the interlock switch for operation
Replace the PWBA
Does the number on the screen increase by one, when the COVER
3 MCU. (Refer to Go to step 4.
ASSY FRONT is closed and opened?
REP8.11)
Checked by [Digital Input] - [IL OPEN] in diagnosis.
Checking the connectors for connection
Check the connections between PWBA MCU and PWBA LVPS.
Are P/J14 and P/J501 connected correctly?
Reconnect the
connector(s) P/J14
4 Go to step 6. and/or P/J501
correctly, then go to
step 5.
5 Does the error still occur when the power is turned OFF and ON? Go to step 6. End of work
Checking the HARN ASSY LVPS for continuity
Disconnect J14 from the PWBA MCU. Replace the HARN
6 Go to step 7.
Disconnect J501 from the PWBA LVPS. ASSY LVPS.
Is each cable of J14 <=> J501 continuous?
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the power to the Interlock Switch
Disconnect the connector of J44 on the PWBA LVPS.
Is the voltage across P44-1 <=> ground on the PWBA LVPS,
about +24 VDC?
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
COVER ASSY WINDOW TNR (PL1.1.5)
SWITCH (PL5.1.9)
HARN ASSY SIDE SW (PL5.1.27)
PWBA MCU (PL8.2.13)
Replace the
Checking the COVER ASSY WINDOW TNR (Side Cover) for
COVER ASSY
1 shape Go to step 2.
WINDOW TNR.
Are there any damages on the COVER ASSY WINDOW TNR?
(Refer to REP1.5)
Reseat or replace
Checking the COVER ASSY WINDOW TNR for latching
the COVER ASSY
2 Open and close the COVER ASSY WINDOW TRN. Go to step 3.
WINDOW TNR.
Is the COVER ASSY WINDOW TNR latched correctly?
(Refer to REP1.5)
Checking the Side R Switch (SWITCH) for operation
Replace the PWBA
Does the number on the screen increase by one, when the COVER
3 MCU. (Refer to Go to step 4.
ASSY WINDOW TRN is closed and opened?
REP8.11)
Checked by [Digital Input] - [Side Switch] in diagnosis.
Checking the HARN ASSY SIDE SW for continuity
Disconnect J29 from the PWBA MCU.
Disconnect J291 from the SIDE R SWITCH.
Is each cable of J29 <=> J291 continuous?
Checking after replacing the Side R Switch (SWITCH) Replace the PWBA
5 Replace the Side R Switch (SWITCH). (Refer to REP5.4) MCU. (Refer to End of work
Does the error still occur when the power is turned OFF and ON? REP8.11)
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA MCU (PL8.2.13)
Does the error still occur after several ON/OFF procedures of the
1 Go to step 2. End of work *1
power?
Upgrade the
Checking the firmware version
2 Go to step 3. firmware, then go to
Is the firmware the latest version?
step 3.
Checking after reseating the PWBA MCU
3 Reseat the PWBA MCU. Go to step 4. End of work *1
Does the error still occur when the power is turned OFF and ON?
Checking after replacing the PWBA MCU
Go to Electrical
4 Replace the PWBA MCU. (Refer to REP8.11) End of work
Noise.
Does the error still occur when the power is turned OFF and ON?
Checking the external noise
Are there any other electrical appliances within 3 meters form the
printer, such as generators, radio and appliances with motors?
5 Go to step 6. End of work
Either turn off the other electrical appliances, or relocate the
printer at least 6 meters away from other appliances.
Does the electrical noise error still occur?
Request the client to
Checking the AC ground
6 Go to step 7. fix AC power
Is AC power supply outlet wired and grounded appropriately?
supply outlet.
Checking the TRANSFER ASSY for connection
Open the COVER ASSY FRONT. Clean or replace the
7 Are four HV terminals on the TRANSFER ASSY, and four TRANSFER ASSY Go to step 8.
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or or SPRING(s).
deformed?
Checking the PHD ASSY for connection
Clean and/or replace
Remove the PHD ASSY.
8 the PHD ASSY or Go to step 9.
Are five HV terminals on the PHD ASSY, and five springs on the
SPRING(s).
frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed?
Checking after reseating the PHD ASSY
9 Reseat the PHD ASSY. Go to step 10. End of work
Does the electrical noise error still occur?
Checking after reseating the TRANSFER ASSY Reseat the PWBA
10 Reseat the TRANSFER ASSY. HVPS. (Refer to End of work
Does the electrical noise error still occur? REP4.3)
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (PL5.1.21/5.1.22/5.1.23/5.1.24)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Checking the error
1 Go to step 2. End of work
Does the error still occur when turning off and on the power?
Replace the PWBA
Checking the failure parts
2 MCU. (Refer to Go to step 3.
Is the "ADDR: 1***" displayed?
REP8.11)
Replace the
Checking the failure parts
3 TRANSFER ASSY. Go to step 4.
Is the "ADDR: 30**" displayed?
(Refer to REP6.3)
Checking the failure parts Replace the Yellow
4 Go to step 5.
Is the "ADDR: 31**" displayed? Toner Cartridge.
Replace the
Checking the failure parts
5 Magenta Toner Go to step 6.
Is the "ADDR: 32**" displayed?
Cartridge.
Checking the failure parts Replace the Cyan Replace the Black
6
Is the "ADDR: 33**" displayed? Toner Cartridge. Toner Cartridge.
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
ROS ASSY (PL4.1.1)
HARN ASSY ROS RE (PL4.1.22)
HARN ASSY ROS VIDEO (PL4.1.23)
PWBA MCU (PL8.2.13)
1 Does the error still occur when the power is turned OFF and ON? Go to step 2. End of work
Checking after reseating the PWBA MCU
2 Reseat the PWBA MCU. Go to step 3. End of work
Does the error still occur when the power is turned OFF and ON?
Checking after reseating the ROS ASSY
3 Reseat the ROS ASSY. Go to step 4. End of work
Does the error still occur when the power is turned OFF and ON?
Check the connections between the ROS ASSY and PWBA MCU.
Are P/J40, P/J41, P/J411 and P/J412 connected correctly?
Reconnect the
connector(s) P/J40,
4 Go to step 6. P/J41, P/J411 and/or
P/J412 correctly,
then go to step 5.
5 Does the error still occur when the power is turned OFF and ON? Go to step 6. End of work
Checking the HARN ASSY ROS RE for continuity
Disconnect P/J40 from the PWBA MCU. Replace the HARN
6 Go to step 7.
Disconnect P/J411 from the ROS ASSY. ASSY ROS RE.
Is each cable of J40 <=> J411 continuous?
Checking the HARN ASSY ROS VIDEO for continuity
Replace the HARN
Disconnect J41 from the PWBA MCU.
7 Go to step 8. ASSY ROS
Disconnect J412 from the ROS ASSY.
VIDEO.
Is each cable of J41 <=> J412 continuous?
Checking after replacing the ROS ASSY Replace the PWBA
8 Replace the ROS ASSY. (Refer to REP4.7) MCU. (Refer to End of work
Does the error still occur when the power is turned OFF and ON? REP8.11)
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
PWBA MCU (PL8.2.13)
HARN ASSY ESS (PL9.1.1)
1 Does the error still occur when the power is turned OFF and ON? Go to step 2. End of work
Checking after reseating the PWBA ESS and PWBA MCU
2 Reseat the PWBA ESS and PWBA MCU. Go to step 3. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the connectors for connection
Check the connections between the PWBA MCU and PWBA
ESS.
Are P/J10 and P/J101 connected correctly?
Reconnect the
connector(s) P/J10
3 Go to step 5. and/or P/J101
correctly, then go to
step 4.
4 Does the error still occur when the power is turned OFF and ON? Go to step 5. End of work
Checking the HARN ASSY ESS for continuity
Disconnect J10 from the PWBA MCU. Replace the HARN
5 Go to step 6.
Disconnect J101 from the PWBA ESS. ASSY ESS.
Is each cable of J10 <=> J101 continuous?
Checking after replacing the PWBA ESS Replace the PWBA
6 Replace the PWBA ESS. (Refer to REP8.3) MCU. (Refer to End of work
Does the error still occur when the power is turned OFF and ON? REP8.11)
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
Please request the
registration to your
Checking your account registration
1 Go to step 3. system
Is your account registered in your network?
administrator, then
go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work
Please consult your Connect your PC
Checking connection
3 system with printer surely,
Is your PC surely connected with the printer via network?
administrator. then go to step 4.
Please consult your
4 Does the error still occur when printing? system End of work
administrator.
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
Turn ON the power
Checking the power of the printer
1 Go to step 3. of the printer, and go
Is the power of the printer turned ON?
to step 2.
2 Does the error still occur when printing? Go to step 3. End of work
Please inquire to
your system
Checking your operation
3 Go to step 4. administrator, or
Is the operation that you did an available function for 6130N?
check this operation
by the User Guide.
Connect your PC
Checking connection
4 Go to step 6. with printer surely,
Is your PC surely connected with the printer?
then go to step 5.
5 Does the error still occur when printing? Go to step 6. End of work
Checking after reseating the PWBA ESS Replace the PWBA
6 Reseat the PWBA ESS. ESS. (Refer to End of work
Does the error still occur when printing? REP8.3)
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
Check the [Print Auditron] setting
Reset to 5 or less
1 Does the value of [User Registration] exceed the limitation? Go to step 3.
and go to step 2.
Maximum user is five.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking the PWBA ESS installation Replace the PWBA
3 Reseat the PWBA ESS. (Refer to REP8.3) ESS. (Refer to End of work.
Does the error still occur when printing? REP8.3)
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
Use the paper that
Checking the paper size meets the
1 Go to step 3.
Does the paper size in use meet the specifications? specifications, then
go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work
Checking the paper size setup
3 Go to step 5. Go to step 4.
Does the using paper size match the printer setup value?
Replace the PWBA
Setup the paper size through your PC.
4 ESS. (Refer to End of work
Does the error still occur when printing?
REP8.3)
Replace the PWBA Check that the
Checking the printing job
5 ESS. (Refer to printing data is
Does the error still occur when printing the Windows test print?
REP8.3) correct.
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS (PL8.1.9)
Checking the download firmware Redownload the
1 Go to step 2.
Is the download firmware the 6130N? correct firmware.
Checking the PWBA ESS installation Replace the PWBA
2 Reseat the PWBA ESS. (Refer to REP8.3) ESS. (Refer to End of work
Does the error still occur when downloading the firmware? REP8.3)
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.2.13)
HARN ASSY KSNR REGCL (PL9.1.9)
1 Does the error still occur when the power is turned OFF and ON? Go to step 2. End of work
Checking after reseating the PHD ASSY
2 Reseat the PHD ASSY. Go to step 3. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the K Mode Solenoid (Color Mode Switching Solenoid)
for operation
Does the K Mode Solenoid function normally?
3 Checked by [Digital Output] - [K Mode Solenoid] in diagnosis. Go to step 4. Go to step 5.
During this check, close the COVER ASSY FRONT.
Does the K Mode Solenoid click sound arise from the DRIVE
ASSY PH, when the K Mode Solenoid check is performed?
Checking after reseating the DRIVE ASSY PH
4 Reseat the DRIVE ASSY PH. Go to step 9. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the connector of the K Mode Solenoid in the DRIVE
ASSY PH for connection
Check the connection between the PWBA MCU and K Mode
Solenoid.
Is P/J24 connected correctly?
Reconnect the
connector P/J24
5 Go to step 7.
correctly, then go to
step 6.
6 Does the error still occur when the power is turned OFF and ON? Go to step 7. End of work
Checking the power to the K Mode Solenoid
Disconnect J24 from the PWBA MCU. Replace the PWBA
7 Is the voltage across P24-1pin <=> ground on the PWBA MCU, Go to step 8. MCU. (Refer to
about +24 VDC when the Interlock Switch (HARN ASSY REP8.11)
INTERLOCK) is pushed?
Checking the K Mode Solenoid for resistance Replace the PWBA Replace the DRIVE
8 Disconnect P/J24 from the PWBA MCU. MCU. (Refer to ASSY PH. (Refer to
Is the resistance across J24-1 and J24-2 about 80 to 110-ohm? REP8.11) REP7.4)
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Checking the connectors of the K Mode Sensor in the DRIVE
ASSY PH for connection
Check the connections between the PWBA MCU and K Mode
Sensor.
Are P/J26 and P/J261 connected correctly?
Reconnect the
connector(s) P/J26
9 Go to step 11. and/or P/J261
correctly, then go to
step 10.
10 Does the error still occur when the power is turned OFF and ON? Go to step 11. End of work
Checking the HARN ASSY KSNR REGCL for continuity
Replace the HARN
Disconnect J26 from the PWBA MCU.
11 Go to step 12. ASSY KSNR
Disconnect J261 from the K Mode Sensor.
REGCL.
Is each cable of J26 <=> J261 continuous?
Checking the power to the K Mode Sensor
Replace the PWBA
Disconnect J26 from the PWBA MCU.
12 Go to step 13. MCU. (Refer to
Is the voltage across P26-1pin <=> ground on the PWBA MCU,
REP8.11)
about +3.3 VDC?
Checking the K Mode Sensor for operation
Remove the DRIVE ASSY PH from the printer once, but P/J261
and P/J24 should be connected. Replace the PWBA Replace the DRIVE
13 Enter the [Digital Input] - [K Mode Sensor] in diagnosis. MCU. (Refer to ASSY PH. (Refer to
During this check, close the COVER ASSY FRONT. REP8.11) REP7.4)
Does the voltage change, when a piece of paper is inserted into the
gap of the K Mode Sensor?
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Chapter 2 Troubleshooting
2.3 ERROR CODE FIP
Remedy
Step Check
Yes No
Possible causative parts:
SENSOR HUM (PL8.2.7)
PWBA MCU (PL8.2.13)
HARN ASSY HUM (PL9.1.6)
1 Does the error still occur when the power is turned OFF and ON? Go to step 2. End of work
Checking after reseating the SENSOR HUM
2 Reseat the SENSOR HUM. Go to step 3. End of work
Does the error still occur when the power is turned OFF and ON?
Checking the HARN ASSY HUM for continuity
Disconnect J20 from the PWBA MCU.
Disconnect J201 from the SENSOR HUM.
Is each cable of J20 <=> J201 continuous?
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2.4 Abnormal Noise Trouble
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Chapter 2 Troubleshooting
2.4 Abnormal Noise Trouble
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
FUSER ASSY (PL6.1.1)
TRANSFER ASSY (PL6.1.7)
DRIVE ASSY SUB (PL7.1.1)
DRIVE ASSY MAIN (PL7.1.2)
Checking the Main Motor
1 Does the noise arise from the printer? Go to step 2. Go to step 5.
Checked by [Digital Output] - [Main Motor FULL2] in diagnosis.
Checking after reseating the PHD ASSY
Reseat the PHD ASSY.
2 Go to step 3. End of work
Does the noise arise from the printer?
Checked by [Digital Output] - [Main Motor FULL2] in diagnosis.
Checking after reseating the TRANSFER ASSY
Reseat the TRANSFER ASSY.
3 Go to step 4. End of work
Does the noise arise from the printer?
Checked by [Digital Output] - [Main Motor FULL2] in diagnosis.
Try replacing the
PHD ASSY (Refer
to REP4.4),
Checking after reseating the DRIVE ASSY MAIN
TRANSFER ASSY
Reseat the DRIVE ASSY MAIN.
4 (Refer to REP6.3) End of work
Does the noise arise from the printer?
and DRIVE ASSY
Checked by [Digital Output] - [Main Motor FULL2] in diagnosis.
MAIN (Refer to
REP7.2) one after
another.
Checking the Sub Motor Check the
5 Does the noise arise from the printer? Go to step 6. installation situation
Checked by [Digital Output] - [Sub Motor FULL2] in diagnosis. of printer.
Checking after reseating the PHD ASSY
Reseat the PHD ASSY.
6 Go to step 7. End of work
Does the noise arise from the printer?
Checked by [Digital Output] - [Sub Motor FULL2] in diagnosis.
Checking after reseating the FUSER ASSY
Reseat the FUSER ASSY.
Warning: Start the operation after the FUSER ASSY has
7 Go to step 8. End of work
cooled down.
Does the noise arise from the printer?
Checked by [Digital Output] - [Sub Motor FULL2] in diagnosis.
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2.4 Abnormal Noise Trouble
Remedy
Step Check
Yes No
Try replacing the
PHD ASSY (Refer
Checking after reseating the DRIVE ASSY SUB to REP4.4), FUSER
Reseat the DRIVE ASSY SUB. ASSY (Refer to
8 End of work
Does the noise arise from the printer? REP6.1) and
Checked by [Digital Output] - [Sub Motor FULL2] in diagnosis. DRIVE ASSY SUB
(Refer to REP7.1)
one after another.
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2.4 Abnormal Noise Trouble
Remedy
Step Check
Yes No
Possible causative parts:
FAN MAIN (PL8.1.1)
PWBA LVPS (PL8.2.1)
Checking the FAN MAIN Replace the FAN Replace the PWBA
1 Does the noise arise from the Fan? MAIN. (Refer to LVPS. (Refer to
Checked by [Digital Output] - [Fan (High)] in diagnosis. REP8.1) REP8.6)
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2.4 Abnormal Noise Trouble
Remedy
Step Check
Yes No
Possible causative parts:
HOLDER ASSY RETARD (PL2.1.5)
ROLL ASSY FEED (PL3.2.4)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
PHD ASSY (PL4.1.21)
FUSER ASSY (PL6.1.1)
TRANSFER ASSY (PL6.1.7)
DRIVE ASSY SUB (PL7.1.1)
DRIVE ASSY MAIN (PL7.1.2)
FAN MAIN (PL8.1.1)
Checking the paper feeding
1 Does the noise arise from the printer when the paper is fed from Go to step 2. Go to step 6.
the Tray 1?
Replace the paper
Checking the paper condition in the Paper Cassette with a new dry and
2 Go to step 4.
Is the paper dry and recommended paper? recommended one,
then go to step 3.
Checking noise when the paper is fed from the Tray 1
3 Go to step 4. End of work
Does the noise arise from the printer?
Checking the HOLDER ASSY RETARD in the Paper Cassette for
Replace the
rotation
HOLDER ASSY
4 Remove the Paper Cassette from the printer. Go to step 5.
RETARD. (Refer to
Does the SEPARATOR ROLLER rotate smoothly?
REP2.3)
Turning it with your finger.
Checking the ROLL ASSY FEED for rotation
Remove the Paper Cassette from the printer.
Enter the [Digital Output] - [Main Motor FULL2] in diagnosis,
Replace the ROLL
and then enter the [Cassette Feed SOLENOID (Auto OFF)].
5 ASSY FEED. Go to step 9.
Does the noise arise from this Roller?
(Refer to REP3.8)
NOTE: After checking is completed, turn off [Cassette Feed
SOLENOID (Auto OFF)] check first, and then turn off [Main
Motor FULL2] check.
Reset the paper
Checking the paper guide sides setting and paper setting of SSI guide sides, and
6 Were the paper guide sides of SSI correctly set, and was the paper Go to step 7. correctly insert the
correctly inserted into SSI? paper to SSI, then
go to step 7.
Replace the paper
Checking the paper condition with a new dry and
7 Go to step 9.
Is the paper dry and recommended paper? recommended one,
then go to step 8.
Checking noise when the paper is fed from the SSI
8 Go to step 9 End of work
Does the noise arise from the printer?
Checking the Main Motor
9 Does the noise arise from the printer? Go to step 10. Go to step 16.
Checked by [Digital Output] - [Main Motor FULL2] in diagnosis.
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2.4 Abnormal Noise Trouble
Remedy
Step Check
Yes No
Checking after reseating the PHD ASSY
Reseat the PHD ASSY.
10 Go to step 11. End of work
Does the noise arise from the printer?
Checked by [Digital Output] - [Main Motor FULL2] in diagnosis.
Checking after reseating the TRANSFER ASSY
Reseat the TRANSFER ASSY.
11 Go to step 12. End of work
Does the noise arise from the printer?
Checked by [Digital Output] - [Main Motor FULL2] in diagnosis.
Checking the foreign substances on the surfaces of the ROLL Remove the foreign
12 ASSY REGI and ROLL REGI METAL substances, then go Go to step 14.
Are there any foreign substances on the surfaces of these parts? to step 13.
Checking noise when printing
13 Go to step 14. End of work
Does the noise arise from the printer?
Checking the ROLL ASSY REGI and ROLL REGI METAL for
Replace the ROLL
rotation
ASSY REGI and/or
14 Enter the [Digital Output] - [Main Motor FULL2] in diagnosis, Go to step 15.
ROLL REGI
and then enter the [Regi Clutch].
METAL.
Does the noise arise from the Roller(s)?
Try replacing the
PHD ASSY (Refer
to REP4.4),
Checking the DRIVE ASSY MAIN for installation
TRANSFER ASSY
Reseat the DRIVE ASSY MAIN.
15 (Refer to REP6.3) End of work
Does the noise arise from the printer?
and DRIVE ASSY
Checked by [Digital Output] - [Sub Motor FULL2] in diagnosis.
MAIN (Refer to
REP7.2) one after
another.
Checking the Sub Motor Check the
16 Does the noise arise from the printer? Go to step 17. installation situation
Checked by [Digital Output] - [Sub Motor FULL2] in diagnosis. of the printer.
Checking the PHD ASSY for installation
Reseat the PHD ASSY.
17 Go to step 18. End of work
Does the noise arise from the printer?
Checked by [Digital Output] - [Sub Motor FULL2] in diagnosis.
Checking the FUSER ASSY for installation
Reseat the FUSER ASSY.
18 Go to step 19. End of work
Does the noise arise from the printer?
Checked by [Digital Output] - [Sub Motor FULL2] in diagnosis.
Try replacing the
PHD ASSY (Refer
Checking the DRIVE ASSY SUB for installation to REP4.4), FUSER
Reseat the DRIVE ASSY SUB. ASSY (Refer to
19 End of work
Does the noise arise from the printer? REP6.1) and
Checked by [Digital Output] - [Sub Motor FULL2] in diagnosis. DRIVE ASSY SUB
(Refer to REP7.1)
one after another.
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2.5 Other FIP
FIP-Electrical Noise
Remedy
Step Check
Yes No
Checking the external noise
Are there any other electrical appliances within 3 meters form the
printer, such as generators, radio and appliances with motors?
1 Go to step 2. End of work
Either turn off the other electrical appliances, or relocate the
printer at least 6 meters away from other appliances.
Does the electrical noise error still occur?
Request the client to
Checking the AC ground
2 Go to step 3. fix AC power
Is AC power supply outlet wired and grounded appropriately?
supply outlet.
Checking the TRANSFER ASSY for connection
Open the COVER ASSY FRONT. Clean or replace the
3 Are four HV terminals on the TRANSFER ASSY, and four TRANSFER ASSY Go to step 4.
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or or SPRING(s).
deformed?
Checking the PHD ASSY for connection
Clean and/or replace
Remove the PHD ASSY.
4 the PHD ASSY or Go to step 5.
Are five HV terminals on the PHD ASSY, and five springs on the
SPRING(s).
frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed?
Checking after reseating the PHD ASSY
5 Reseat the PHD ASSY. Go to step 6. End of work
Does the electrical noise error still occur?
Checking after reseating the TRANSFER ASSY Reseat the PWBA
6 Reseat the TRANSFER ASSY. HVPS. (Refer to End of work
Does the electrical noise error still occur? REP4.3)
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2.5 Other FIP
FIP-AC
Remedy
Step Check
Yes No
Checking the printer
1 Does the motor noise arise when turning on the power? Go to FIP-DC. Go to step 2.
During this test, close the COVER ASSY FRONT.
Checking the power supply on wall outlet
2 Connect the power cord with other wall outlet. End of work Go to step 3.
Does the printer operate normally?
Checking the power code for connection
3 Reconnect the power cord. End of work Go to step 4.
Does the printer operate normally?
Checking the BREAKER GFI for operation
4 End of work Go to step 5.
Does the BREAKER GFI operate normally?
Checking the connector of PWBA LVPS for connection
Disconnect the power cord and wait for one minute.
5 End of work Go to step 6.
Reconnect the all connectors of PWBA LVPS.
Does the printer operate normally?
Checking the connector of MAIN SWITCH for connection
Replace the PWBA
Disconnect the power cord and wait for one minute.
6 End of work LVPS. (Refer to
Reconnect the connector of MAIN SWITCH.
REP8.6)
Does the printer operate normally?
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2.5 Other FIP
FIP-DC
Remedy
Step Check
Yes No
Checking the connector of the PWBA LVPS for connection
Disconnect the power cord and wait for one minute.
1 End of work Go to step 2.
Reconnect the all connectors of the PWBA LVPS.
Does the printer operate normally?
Checking the connector of the CONSOLE ASSY PANEL for
connection
2 Reconnect the connector (P/J220) of the CONSOLE ASSY End of work Go to step 3.
PANEL.
Does the CONSOLE ASSY PANEL operate normally?
Checking after reseating the PWBA MCU Replace the PWBA
3 Reseat the PWBA MCU. End of work LVPS. (Refer to
Does the printer operate normally? REP8.6)
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2.5 Other FIP
FIP-Multiple Feed
Note
This multiple feed trouble occurs only when the paper is fed from the Paper Cassette.
Remedy
Step Check
Yes No
Possible causative parts
HOLDER ASSY RETARD (PL2.1.5)
ROLL ASSY FEED (PL3.2.4)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
Use the paper that
Checking the using paper meets the
1 Go to step 3.
Does the using paper meet the specifications? specifications, then
go to step 2.
2 Does the multi feed still occur when printing? Go to step 3. End of work
Replace the paper
Checking paper condition with a new dry and
3 Go to step 5.
Is the paper dry and recommended paper? recommended one,
then go to step 4.
4 Does the multi feed still occur when printing? Go to step 5. End of work
Replace the ROLL
Checking the ROLL ASSY FEED and HOLDER ASSY ASSY FEED (Refer
RETARD for rotation to REP3.8) and/or
5 End of work
Does the ROLL ASSY FEED and HOLDER ASSY RETARD HOLDER ASSY
rotate smoothly and operate correctly? RETARD. (Refer to
REP2.3)
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1 LCD display Displays the status of the printer, menu options, and messages.
Pressed to confirm the menu option selected on the menu screen. This
3 <Eject/Set> button
button is used also when printing reports/lists.
Pressed to exit the Power Saver mode (Sleep mode). This button/lamp
4 <Power Saver> button/lamp
lights when the printer is the Power Saver mode (Sleep mode).
< >, < >, < >, < > Holding down the < > or < > button scrolls through menus, items, and
6
button options in a circular fashion. Pressing the < > and < > buttons
simultaneously displays the default values.
To use the Secure/Sample Print feature, additional memory of 256 MB or
above (optional) must be installed.
2 Turn on the power while holding down <S> and <T> keys.
4 The "CE Mode" and "ESS Diag" are displayed. (Entered the Diag. mode.)
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The diagnosis setting items are configured as menus, which can be operated with the control panel keys. Arrow keys
select menu items and <Eject/Set> key activates functions.
For parameter setting, pressing <Eject/Set> key after selecting an item from the menu displays the current setting value
of the item. Then a numeric value selected by <T> and <S> keys are written into the NVM by <Eject/Set> key.
2 The display prompts the user to start the test. Press <Eject/Set> key and start the test.
2 The diagnosis is stopped, and the display indicates the one step higher menu.
Note
If an error occurs during the diag. sequence, the diagnosis displays the error and stops, leaving the
remaining items unperformed.
Pressing <Cancel Job> or <Eject/Set> key releases the error display, and then the menu items are
displayed.
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CE Mode
CodeROM Test
FrontROM Test
EEPROM Test
DRAM Test
MAC+PHY Test
ASIC Test
Panel Test
IOT Test
Digital Output
Initialize Slave
Print Settings
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Tone Correction
Display Counter
HexDump
Pixel Counter
Dip Switch 1
Dip Switch 2
Dip Switch 3
Type 2
Type 3
Type 4
Dip
B/WSwitch
Print 1
Dip
Total
Switch
Print2
Color
Dip Switch
Backup
3
Dip
B/WSwitch
Backup3
Total
Dip Switch
Backup
3
Dip
Color
Switch
Error3
Dip
B/WSwitch
Error3
CopyCounter MtoB
CopyCounter BtoM
Clear JobHistory
Clear AuditronPV
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Pattern IOT
Grid 2
Cyan20%
Magenta20%
Yellow20%
Black20%
CMY20%
Gradation
Toner Palette
Stain Check
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Life Y Toner
Life M Toner
Life C Toner
Life K Toner
Initialize
Life YwasteToner
Life MwasteToner
Life CwasteToner
Life KwasteToner
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2 Turn on the power while holding down <S> and <T> keys.
4 The "CE Mode" and "ESS Diag" are displayed. (Entered the Diag. mode.)
Note
To exit the test or to returning to one step higher menu, press <Cancel Job> key.
Note
Do not turn off the Main Switch when the ESS Diag Test is executing.
All Test
This test executes the all tests of the ESS diagnostic except the MAC+PHY test and Panel Test.
Normal Error
CHECK OK *** ERROR
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CodeROM Test
Calculates the ROM checksum and compares it with the value stored in the ROM.
Executes this test when the 116-317 error occurred.
Test result: NG (Go to FIP.) OK (Turn off/on the main power.)
This test calculates the checksum of the each ROM, and compares it with the valid checksum value stored in the
corresponding chip beforehand. When the checksum is identical to the stored value, this test judges the chip is normal.
Normal Error
CodeROM #* ERROR
CHECK OK S=xxxx V=yyyy
(xxxx:calculated value yyyy:ROM stored value *:0,1)
FontROM Test
Calculates the Font ROM checksum and compares it with the value stored in the FontROM.
Executes this test when the 116-310 error occurred.
Test result: NG (Go to FIP.) OK (Turn off/on the main power.)
This test calculates the checksum of the each FontROM, and compares it with the valid checksum value stored in the
corresponding chip beforehand. When the checksum is identical to the stored value, this test judges the chip is normal.
Normal Error
FontROM ERROR
CHECK OK S=xxxx V=yyyy
(xxxx:calculated value yyyy:ROM stored value)
EEPROM Test
The test performs read/write/verify of the test patterns (0xff,0xaa, 0x55 and 0x00) on one byte at every 0x400 from the
first address of EEPROM.
Normal Error
CHECK OK EEPROM ID* ERROR (*:1,2)
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DRAM Test
When the optional DRAM SIMM is checked and found, it checks the optional memory area.
First, the test performs read/write/verify of the increment data for the whole tested area by the word. Then, it performs
read/write/verify of the test patterns (0xffffffff, 0xaaaaaaaa, 0x55555555, 0x00000000) for the whole tested area by the
word.
Normal Error
CHECK OK DRAM slot* ERROR (*:0,1)
MAC+PHY Test
MAC+PHY Test 1
PHY Internal loopback test
MAC+PHY Test 1
External PHY external loopback test
Executes this test when the 018-319, 018-320, 116-314, 116-351,116-352 and 116-355 errors occurred.
Test result: NG (Go to each FIP.) OK (Turn off/on the main power.)
Normal Error
CHECK OK MAC+PHY ERROR
ASIC Test
Normal Error
CHECK OK ASIC ERROR
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Panel Test
: Indicate the left square is Ready LED, the center square is Alarm LED and the right square is Power Saver LED.
Not lighting Lighting
IOT Test
This test checks communication with the IOT. Then it reads the status register of the IOT to check whether commands
can be exchanged with the IOT.
It sends the following command to read the status register, and checks whther the appropriate response returns.
Normal Error
CHECK OK IOT ERROR
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This function checks whether the sensors and the switches operate normally or not.
The Digital Input is performed for all the sensors and the switches.
Exit operation of the Digital Input makes the control panel display the IOT diag. function menu.
At the start of the Digital Input, number " 0 " is displayed on the control panel. This number is counted up when a sensor
or switch is turned on from off, therefore it allows the user to know the component is active.
When a paper jam is occurred, or an error message or code is displayed, execute this test to locate the damaged parts.
The test will execute the Digital Input codes of the components that are supposed to be faulty from the error details.
(Refer to each FIP on Chapter 2.)
Test result: NG (Go to each FIP or replace the parts.)
OK (Turn off/on the main power.)
2 Turn on the power while holding down <S> and <T> keys.
4 The "CE Mode" and "ESS Diag" are displayed. (Entered the Diag. mode.)
5 Press the <T> key to select the "IOT Diag", and then press <Eject/Set> key.
9 Press the <Cancel Job> key and then <Menu> key to exit your selecting test.
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K Mode Sensor
CST NO PAPER
Regi Sensor
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z Checking the Sensor and Switch
Console Panel
Digital Input
DI-00 L - 00
Wsb02606AA
Console Panel
Digital Input
DI-01 OFF
ON
CST NO PAPER
(DI-01) Digital Input
DI-01 L - 00
Wsb02607AA
NOTE:
At this test, check to be sure that the paper tray is loaded with paper.
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Digital Input
DI-02 OFF
Regi Sensor ON
(DI-02)
Digital Input
DI-02 L - 00
Wsb02608AA
Console Panel
ON
Digital Input Digital Input
DI-03 OFF DI-03 L - 00
Exit Sensor
(DI-03)
Wsb02609AA
Caution:
Take care not to be burn yourself from the heat of the heater placed
inside the FUSER.
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Actuator
K Mode Sensor
(Color Mode Switching Sensor) K Mode Solenoid
(DI-04)
Console Panel
Digital Input
DI-04 OFF
ON
Paper
Digital Input
DI-04 L - 00
K Mode Sensor
Wsb02610AA
Console Panel
Digital Input
Side Switch (SIDE SW) DI-06 OFF
(DI-06)
ON
Digital Input
DI-06 L - 00
Wsb02611AA
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Console Panel
Digital Input
Cover Open Sensor (IL OPEN) DI-07 OFF
(DI-07)
ON
Digital Input
DI-07 L - 00
Wsb02612AA
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Digital Output
This function checks whether the motors, clutches and solenoids operate.
When the interlock is opened while the Digital Output is performed, each component ends to operate.
Note
In this Test Mode, each motor, clutch or solenoid can be turned individually. Therefore it allows the CE to
check a component' s operation from outside, and judge whether the component is normal or not.
When all the diag. functions are stopped, all the motors, clutches or solenoids can be turned off.
Monitor test can make each of the motors, clutches or solenoids operate simultaneously.
When a paper jam or PQ problem is occurred, or an error message or code is displayed, this test enables to look for the
broken or damaged parts.
Test result: NG (Go to each FIP or replace the parts.)
OK (Turn off/on the main power.)
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z Executing Digital Output
1 Turn off the power.
2 Turn on the power while holding down <S> and <T> keys.
4 The "CE Mode" and "ESS Diag" are displayed. (Entered the Diag. mode.)
5 Press the <T> key to select the "IOT Diag", and then press <Eject/Set> key.
9 Press the <Cancel Job> key and then <Menu> key to exit your selecting test.
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Fan
"Fan(HIGH)" "Magenta Toner Motor"
"Fan(LOW)"
Sub Motor
"Sub Motor(FULL2)"
"Sub Motor(FULL1)" "Yellow, Magenta, and Cyan
"Sub Motor(HALF)" Drum Erase Lamp"
Main Motor
"Main Motor(FULL2)"
"Main Motor(FULL1)"
"Main Motor(HALF)"
K Mode SOLENOID
"K Mode SOLENOID(Auto OFF)"
Regi Clutch
"Regi Clutch"
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z Checking Motor, Clutch and Solenoid
Note
Before executing the Digital Output, close cover and door.
Belt
Wsb02010GA
Exit Roll
Wsb02011GA
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K Mode Solenoid
Wsb02012KA
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Feed Roll
CASSETTE1 Solenoid (Half)/
CASSETTE1 Feed Solenoid
(Init)
(DO-0B,0C)
Wsb02013GA
Wsb02014GA
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Gear
Wsb02015GA
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NOTE:
The Regi Roll rotates when the MAIN MOTOR ON and the REGI
CLUTCH ON are executed. These procedures are for the technical
staff. When performing operation for five minutes or longer with the
front cover open, remove the PHD ASSY, and cover the drum to
avoid exposure to light.
Wsb02016GA
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CASSETTE1
Feed Solenoid
Wsb02614AA
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Wsb02018GA
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Wsb02019GA
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NVM Settings
Under the [NVM Setting] menu, do not use [Edit NVM] and [Initialize Slave], because these operations handle internal
data.
Perform only the following menu operations.
The version of software of the printer and the printer configuration can be confirmed by executing this test.
Print Settings
The service tag, printing count value and error count value can be confirmed by executing this test.
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2.6.7.6 Installation
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2 Turn on the power while holding down <S> and <T> keys.
4 The "CE Mode" and "ESS Diag" are displayed. (Entered the Diag. mode.)
5 Press <T> key to select "Test Print", and then press <Eject/Set> key.
Note
To exit the test or to returning to one step higher menu, press <Cancel Job> key.
No Image IOT
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Pattern IOT
Wsb02023KA
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Grid 2
Leg_Sec02_004FA
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Cyan 20%
Leg_Sec02_005FA
Magenta 20%
Leg_Sec02_006FA
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Yellow 20%
Leg_Sec02_007FA
Black 20%
Leg_Sec02_008FA
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CMY 20%
Leg_Sec02_009FA
Gradation
Outputs the tone pattern from 2% to 100% on a A4 paper for each of 4 colors.
When the PQ problem occurred, this test enables to identify the problem as the printing process or PWBA ESS-related.
Compare the sample chart with the print.
Check result: NG (Check the printing process.) OK (Check the PWBA ESS-related.)
Leg_Sec02_010FA
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Toner Palette
Leg_Sec02_011FA
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Stain Check
Allows you to check the print for any regular lines or toner spots when encountering PQ problems.
From the difference in the interval of regular lines or spots, you can determine the parts that have caused the trouble.
Page 1 to 4: Prints the scale patterns in vertical and horizontal directions for evaluating regularity and intervals.
Page 5: Prints the list of intervals by component fault.
Page 1 Page 2
13 13
Wsb02028KA Wsb02027KA
Page 3 Page 4
13
13
Wsb02029KA Wsb02030KA
Page 5
Wsb02025GA
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2.6.7.9 Parameter
Registration adjustment
Note
Print the parameter list using the Print function of Parameter Menu in diagnosis before changing the value
of the registration.
Adjustable
Parameter Function Default
range
Slow Scan K to Paper
Black registration adjustment -- -128 to 127
(Shifts 0.17mm/1count)
Slow Scan 600 M,Y,C (Shifts
Color registration adjustment (600 dpi) -- -30 to 30
0.042mm/1count)
Fast Scan K to M, Y or C (Shifts Color registration adjustment
-- -128 to 127
0.042mm/1count) Calculation of adjustment is shown below.
(exp. Yellow)
Fast Scan 2 K to M, C or Y (Value of Fast Scan Reg K to Y + Value of Fast -- -1 to 2
(Shifts 0.01mm/1count) Scan Reg2 K to Y )/4
Fast Scan M-Feed or Tray
Black registration adjustment at side 1 print -- -30 to 30
(Shifts 0.17mm/1count)
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Note
The default values are different in each printer.
Shifts the print area in this direction Shifts the print area in this direction
by reducing the value. by increasing the value.
Fast Scan K to M, Y, C
Fast Scan 2 K to M, Y, C
Fast Scan M-Feed, Tray
Default
Value Wsb02615AA
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Life
Note
These counter values are reference only. Do not use as the official value.
This function prints the parameter values and life counter values stored in the engine.
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2.7 NVM Access
Editing NVM
NVM Settings
Edit NVM
Edit NVM
Ad0100=00000000*
cursor
3 Changing the data leads to deletion of the * mark, which shows the current NVM value is changed.
Set data at a specific address is represented by leftmost 2 digits
displayed on the right side of the equal sign "=".
Edit NVM
Ad0100=00000001
4 Pressing the Set key allows writing a new value in the NVM.
Edit NVM
Ad0100=00000001*
NVM Settings
Edit NVM
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Saving NVM data
To save NVM data into the Controller. Data at the NVM addresses below can be saved.
1000-17FF in total
To load data saved in the Controller into the management areas below.
1000-17FF
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Never try to write data in the NVM that is not described below since it is used as a system area for the
machine.
The setting values are only for reference as they vary according to the specifications.
Add Default
Remarks Range Unit
(Hex) Hex Dec
1000 Line Qty Adjustment Value for Lead Regi paper to K 0-255 - 00 0
Line Qty Adjustment Value for Lead Regi K to M
1001 0-255 - 00 0
(600dpi)
Line Qty Adjustment Value for Lead Regi K to Y
1002 0-255 - 00 0
(600dpi)
Line Qty Adjustment Value for Lead Regi K to C
1003 0-255 - 00 0
(600dpi)
Line Qty Adjustment Value for Lead Regi K to M
1004 0-255 - 00 0
(1200dpi)
Line Qty Adjustment Value for Lead Regi K to Y
1005 0-255 - 00 0
(1200dpi)
Line Qty Adjustment Value for Lead Regi K to C
1006 0-255 - 00 0
(1200dpi)
1007 Adjustment value for Side Regi K to M 0-255 - 00 0
1008 Adjustment value for Side Regi K to Y 0-255 - 00 0
1009 Adjustment value for Side Regi K to C 0-255 - 00 0
100A Side Regi adjustment value at MSI Feed 0-255 - 00 0
100B Side Regi adjustment value at TRAY1 Feed 0-255 - 00 0
100C Side Regi adjustment value at TRAY2 Feed 0-255 - 00 0
100D Side Regi adjustment value at TRAY3 Feed 0-255 - 00 0
100E Side Regi adjustment value at Duplex 0-255 - 00 0
1010 Adjustment value for Side Regi K to M (1/4dot) 0-255 - 00 0
1011 Adjustment value for Side Regi K to Y (1/4dot) 0-255 - 00 0
1012 Adjustment value for Side Regi K to C (1/4dot) 0-255 - 00 0
1014-
NVM User Data area (OEM FREE AREA) 0-255 - 00 0
1021
1022 Standard Size Setting MSI 0-255 - 04 4
1023 Standard Size Setting TRAY1 0-255 - 07 7
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Add Default
Remarks Range Unit
(Hex) Hex Dec
1024 Standard Size Setting TRAY2 0-255 - 07 7
1025 Standard Size Setting dummy 0-255 - 07 7
1026 2100-2970 0.1mm 08 8
Universal Size Setting MSI width
1027 - - 6F 111
1028 1480-4318 0.1mm 0D 13
Universal Size Setting MSI length
1029 - - E4 228
102A 2100-2970 0.1mm 08 8
Universal Size Setting TRAY1 width
102B - - 6F 111
102C 1480-4318 0.1mm 0D 13
Universal Size Setting TRAY1 length
102D - - E4 228
102E 2100-2970 0.1mm 08 8
Universal Size Setting TRAY2 width
102F - - 6F 111
1030 1480-4318 0.1mm 0D 13
Universal Size Setting TRAY2 length
1031 - - E4 228
FUSER Temperature Correction Value Speed1
1100
PlainPaper-L
0-255 ℃ 00 0
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Add Default
Remarks Range Unit
(Hex) Hex Dec
FUSER Temperature Correction Value Speed2
1111
PlainPaper-H
0-255 ℃ 00 0
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Add Default
Remarks Range Unit
(Hex) Hex Dec
112C FUSER Temperature Correction Value Speed3 Thicker 0-255 ℃ 00 0
112D FUSER Temperature Correction Value Speed3 Recycled 0-255 ℃ 00 0
112E FUSER Temperature Correction Value Speed3 Custom1 0-255 ℃ 00 0
112F FUSER Temperature Correction Value Speed3 Custom2 0-255 ℃ 00 0
Simp Speed1 Transfer Voltage Correction Value
1132 0-255 - 00 0
PlainPaper-L
Simp Speed1 Transfer Voltage Correction Value
1133 0-255 - 00 0
PlainPaper-H
Simp Speed1 Transfer Voltage Correction Value
1134 0-255 - 00 0
CotedPaper-L
Simp Speed1 Transfer Voltage Correction Value
1135 0-255 - 00 0
CotedPaper-M
Simp Speed1 Transfer Voltage Correction Value
1136 0-255 - 00 0
CotedPaper-H
Simp Speed1 Transfer Voltage Correction Value
1137 0-255 - 00 0
HeavierPaper-L
Simp Speed1 Transfer Voltage Correction Value
1138 0-255 - 00 0
HeavierPaper-H
Simp Speed1 Transfer Voltage Correction Value
1139 0-255 - 00 0
Envelope
113A Simp Speed1 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Simp Speed1 Transfer Voltage Correction Value
113B 0-255 - 00 0
Transparency
113C Simp Speed1 Transfer Voltage Correction Value Label-L 0-255 - 00 0
113D Simp Speed1 Transfer Voltage Correction Value Label-H 0-255 - 00 0
113E Simp Speed1 Transfer Voltage Correction Value Thicker 0-255 - 00 0
Simp Speed1 Transfer Voltage Correction Value
113F 0-255 - 00 0
Recycled
Simp Speed1 Transfer Voltage Correction Value
1140 0-255 - 00 0
Custom1
Simp Speed1 Transfer Voltage Correction Value
1141 0-255 - 00 0
Custom2
Simp Speed2 Transfer Voltage Correction Value
1142 0-255 - 00 0
PlainPaper-L
Simp Speed2 Transfer Voltage Correction Value
1143 0-255 - 00 0
PlainPaper-H
Simp Speed2 Transfer Voltage Correction Value
1144 0-255 - 00 0
CotedPaper-L
Simp Speed2 Transfer Voltage Correction Value
1145 0-255 - 00 0
CotedPaper-M
Simp Speed2 Transfer Voltage Correction Value
1146 0-255 - 00 0
CotedPaper-H
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Add Default
Remarks Range Unit
(Hex) Hex Dec
Simp Speed2 Transfer Voltage Correction Value
1147 0-255 - 00 0
HeavierPaper-L
Simp Speed2 Transfer Voltage Correction Value
1148 0-255 - 00 0
HeavierPaper-H
Simp Speed2 Transfer Voltage Correction Value
1149 0-255 - 00 0
Envelope
114A Simp Speed2 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Simp Speed2 Transfer Voltage Correction Value
114B 0-255 - 00 0
Transparency
114C Simp Speed2 Transfer Voltage Correction Value Label-L 0-255 - 00 0
114D Simp Speed2 Transfer Voltage Correction Value Label-H 0-255 - 00 0
114E Simp Speed2 Transfer Voltage Correction Value Thicker 0-255 - 00 0
Simp Speed2 Transfer Voltage Correction Value
114F 0-255 - 00 0
Recycled
Simp Speed2 Transfer Voltage Correction Value
1150 0-255 - 00 0
Custom1
Simp Speed2 Transfer Voltage Correction Value
1151 0-255 - 00 0
Custom2
Simp Speed3 Transfer Voltage Correction Value
1152 0-255 - 00 0
PlainPaper-L
Simp Speed3 Transfer Voltage Correction Value
1153 0-255 - 00 0
PlainPaper-H
Simp Speed3 Transfer Voltage Correction Value
1154 0-255 - 00 0
CotedPaper-L
Simp Speed3 Transfer Voltage Correction Value
1155 0-255 - 00 0
CotedPaper-M
Simp Speed3 Transfer Voltage Correction Value
1156 0-255 - 00 0
CotedPaper-H
Simp Speed3 Transfer Voltage Correction Value
1157 0-255 - 00 0
HeavierPaper-L
Simp Speed3 Transfer Voltage Correction Value
1158 0-255 - 00 0
HeavierPaper-H
Simp Speed3 Transfer Voltage Correction Value
1159 0-255 - 00 0
Envelope
115A Simp Speed3 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Simp Speed3 Transfer Voltage Correction Value
115B 0-255 - 00 0
Transparency
115C Simp Speed3 Transfer Voltage Correction Value Label-L 0-255 - 00 0
115D Simp Speed3 Transfer Voltage Correction Value Label-H 0-255 - 00 0
115E Simp Speed3 Transfer Voltage Correction Value Thicker 0-255 - 00 0
Simp Speed3 Transfer Voltage Correction Value
115F 0-255 - 00 0
Recycled
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Add Default
Remarks Range Unit
(Hex) Hex Dec
Simp Speed3 Transfer Voltage Correction Value
1160 0-255 - 00 0
Custom1
Simp Speed3 Transfer Voltage Correction Value
1161 0-255 - 00 0
Custom2
Dup Speed1 Transfer Voltage Correction Value
1162 0-255 - 00 0
PlainPaper-L
Dup Speed1 Transfer Voltage Correction Value
1163 0-255 - 00 0
PlainPaper-H
Dup Speed1 Transfer Voltage Correction Value
1164 0-255 - 00 0
CotedPaper-L
Dup Speed1 Transfer Voltage Correction Value
1165 0-255 - 00 0
CotedPaper-M
Dup Speed1 Transfer Voltage Correction Value
1166 0-255 - 00 0
CotedPaper-H
Dup Speed1 Transfer Voltage Correction Value
1167 0-255 - 00 0
HeavierPaper-L
Dup Speed1 Transfer Voltage Correction Value
1168 0-255 - 00 0
HeavierPaper-H
1169 Dup Speed1 Transfer Voltage Correction Value Envelope 0-255 - 00 0
116A Dup Speed1 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Dup Speed1 Transfer Voltage Correction Value
116B 0-255 - 00 0
Transparency
116C Dup Speed1 Transfer Voltage Correction Value Label-L 0-255 - 00 0
116D Dup Speed1 Transfer Voltage Correction Value Label-H 0-255 - 00 0
116E Dup Speed1 Transfer Voltage Correction Value Thicker 0-255 - 00 0
116F Dup Speed1 Transfer Voltage Correction Value Recycled 0-255 - 00 0
1170 Dup Speed1 Transfer Voltage Correction Value Custom1 0-255 - 00 0
1171 Dup Speed1 Transfer Voltage Correction Value Custom2 0-255 - 00 0
Dup Speed2 Transfer Voltage Correction Value
1172 0-255 - 00 0
PlainPaper-L
Dup Speed2 Transfer Voltage Correction Value
1173 0-255 - 00 0
PlainPaper-H
Dup Speed2 Transfer Voltage Correction Value
1174 0-255 - 00 0
CotedPaper-L
Dup Speed2 Transfer Voltage Correction Value
1175 0-255 - 00 0
CotedPaper-M
Dup Speed2 Transfer Voltage Correction Value
1176 0-255 - 00 0
CotedPaper-H
Dup Speed2 Transfer Voltage Correction Value
1177 0-255 - 00 0
HeavierPaper-L
Dup Speed2 Transfer Voltage Correction Value
1178 0-255 - 00 0
HeavierPaper-H
1179 Dup Speed2 Transfer Voltage Correction Value Envelope 0-255 - 00 0
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Add Default
Remarks Range Unit
(Hex) Hex Dec
117A Dup Speed2 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Dup Speed2 Transfer Voltage Correction Value
117B 0-255 - 00 0
Transparency
117C Dup Speed2 Transfer Voltage Correction Value Label-L 0-255 - 00 0
117D Dup Speed2 Transfer Voltage Correction Value Label-H 0-255 - 00 0
117E Dup Speed2 Transfer Voltage Correction Value Thicker 0-255 - 00 0
117F Dup Speed2 Transfer Voltage Correction Value Recycled 0-255 - 00 0
1180 Dup Speed2 Transfer Voltage Correction Value Custom1 0-255 - 00 0
1181 Dup Speed2 Transfer Voltage Correction Value Custom2 0-255 - 00 0
Dup Speed3 Transfer Voltage Correction Value
1182 0-255 - 00 0
PlainPaper-L
Dup Speed3 Transfer Voltage Correction Value
1183 0-255 - 00 0
PlainPaper-H
Dup Speed3 Transfer Voltage Correction Value
1184 0-255 - 00 0
CotedPaper-L
Dup Speed3 Transfer Voltage Correction Value
1185 0-255 - 00 0
CotedPaper-M
Dup Speed3 Transfer Voltage Correction Value
1186 0-255 - 00 0
CotedPaper-H
Dup Speed3 Transfer Voltage Correction Value
1187 0-255 - 00 0
HeavierPaper-L
Dup Speed3 Transfer Voltage Correction Value
1188 0-255 - 00 0
HeavierPaper-H
1189 Dup Speed3 Transfer Voltage Correction Value Envelope 0-255 - 00 0
118A Dup Speed3 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Dup Speed3 Transfer Voltage Correction Value
118B 0-255 - 00 0
Transparency
118C Dup Speed3 Transfer Voltage Correction Value Label-L 0-255 - 00 0
118D Dup Speed3 Transfer Voltage Correction Value Label-H 0-255 - 00 0
118E Dup Speed3 Transfer Voltage Correction Value Thicker 0-255 - 00 0
118F Dup Speed3 Transfer Voltage Correction Value Recycled 0-255 - 00 0
1190 Dup Speed3 Transfer Voltage Correction Value Custom1 0-255 - 00 0
1191 Dup Speed3 Transfer Voltage Correction Value Custom2 0-255 - 00 0
1192 ROS Time Out (sec) 0-30 sec 05 5
1193 FUSER Time Out (Min) 0-120 min 3C 60
11A6 High Altitude Offset Value (Trans) [0] 0-255 - 00 0
11A7 High Altitude Offset Value (Trans) [1] 0-255 - 00 0
11A8 High Altitude Offset Value (Trans) [2] 0-255 - 00 0
11A9 High Altitude Offset Value (Trans) [3] 0-255 - 00 0
11AA High Altitude Offset Value (Xero) [0] 0-255 - 00 0
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Add Default
Remarks Range Unit
(Hex) Hex Dec
11AB High Altitude Offset Value (Xero) [1] 0-255 - 04 4
11AC High Altitude Offset Value (Xero) [2] 0-255 - 06 6
11AD High Altitude Offset Value (Xero) [3] 0-255 - 08 8
High Altitude Offset Mode (common)
MODE0(0): altitude of 0[m] default
11AE MODE1(1): altitude of 1000[m] below 0-255 - 00 0
MODE2(2): altitude of 1000[m]-2000[m]
MODE3(3): altitude of 2000[m]-3500[m]
XERO Idling Sequence Execution Counter (Command
11AF 0-255 - 00 0
6F)
Deve Idling Time Timer Counter[s] (Command 7F) 60
11BC 0-255 sec 3C 60
sec
11C0 PV requirement for operating CL1 High 0-255 - 01 500
11C1 PV requirement for operating CL1 Low 0-255 - F4 -
11C2 Temperature Difference requirement for operating CL1 0-255 - 04 4
1606 Regi Con Sample Block Error details (Process) 0-255 - 00 0
1607 Regi Con Sample Block Error details (Lateral) 0-255 - 00 0
Lead Regi Adjustment Qty by media (in steps of
1628 0-255 0.2mm E7 231
0.2mm)[SSI] PlainPaper-L
Lead Regi Adjustment Qty by media (in steps of
1629 0-255 0.2mm E5 229
0.2mm)[SSI] PlainPaper-H
Lead Regi Adjustment Qty by media (in steps of
162A 0-255 0.2mm E4 228
0.2mm)[SSI] CotedPaper-L
Lead Regi Adjustment Qty by media (in steps of
162B 0-255 0.2mm E3 227
0.2mm)[SSI] CotedPaper-M
Lead Regi Adjustment Qty by media (in steps of
162C 0-255 0.2mm E1 225
0.2mm)[SSI] CotedPaper-H
Lead Regi Adjustment Qty by media (in steps of
162D 0-255 0.2mm E0 224
0.2mm)[SSI] HeavierPaper-L
Lead Regi Adjustment Qty by media (in steps of
162E 0-255 0.2mm E0 224
0.2mm)[SSI] HeavierPaper-H
Lead Regi Adjustment Qty by media (in steps of
162F 0-255 0.2mm E5 229
0.2mm)[SSI] Envelope
Lead Regi Adjustment Qty by media (in steps of
1630 0-255 0.2mm E2 226
0.2mm)[SSI] Postcard
Lead Regi Adjustment Qty by media (in steps of
1631 0-255 0.2mm EC 236
0.2mm)[SSI] Transparency
Lead Regi Adjustment Qty by media (in steps of
1632 0-255 0.2mm E3 227
0.2mm)[SSI] Label-L
Lead Regi Adjustment Qty by media (in steps of
1633 0-255 0.2mm E1 225
0.2mm)[SSI] Label-H
Lead Regi Adjustment Qty by media (in steps of
1634 0-255 0.2mm E5 229
0.2mm)[SSI] Thicker
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Add Default
Remarks Range Unit
(Hex) Hex Dec
Lead Regi Adjustment Qty by media (in steps of
1635 0-255 0.2mm E6 230
0.2mm)[SSI] Recycled
Lead Regi Adjustment Qty by media (in steps of
1636 0-255 0.2mm ED 237
0.2mm)[SSI] Custom1
Lead Regi Adjustment Qty by media (in steps of
1637 0-255 0.2mm ED 237
0.2mm)[SSI] Custom2
Lead Regi Adjustment Qty by media (in steps of
1638 0-255 0.2mm 01 1
0.2mm)[Tray1] PlainPaper-L
Lead Regi Adjustment Qty by media (in steps of
1639 0-255 0.2mm 02 2
0.2mm)[Tray1] PlainPaper-H
Lead Regi Adjustment Qty by media (in steps of
163A 0-255 0.2mm 02 2
0.2mm)[Tray1] CotedPaper-L
Lead Regi Adjustment Qty by media (in steps of
163B 0-255 0.2mm 02 2
0.2mm)[Tray1] CotedPaper-M
Lead Regi Adjustment Qty by media (in steps of
163C 0-255 0.2mm 05 5
0.2mm)[Tray1] CotedPaper-H
Lead Regi Adjustment Qty by media (in steps of
163D 0-255 0.2mm 03 3
0.2mm)[Tray1] HeavierPaper-L
Lead Regi Adjustment Qty by media (in steps of
163E 0-255 0.2mm 07 7
0.2mm)[Tray1] HeavierPaper-H
Lead Regi Adjustment Qty by media (in steps of
163F 0-255 0.2mm 02 2
0.2mm)[Tray1] Envelope
Lead Regi Adjustment Qty by media (in steps of
1640 0-255 0.2mm 01 1
0.2mm)[Tray1] Postcard
Lead Regi Adjustment Qty by media (in steps of
1641 0-255 0.2mm 00 0
0.2mm)[Tray1] Transparency
Lead Regi Adjustment Qty by media (in steps of
1642 0-255 0.2mm 02 2
0.2mm)[Tray1] Label-L
Lead Regi Adjustment Qty by media (in steps of
1643 0-255 0.2mm 01 1
0.2mm)[Tray1] Label-H
Lead Regi Adjustment Qty by media (in steps of
1644 0-255 0.2mm 01 1
0.2mm)[Tray1] Thicker
Lead Regi Adjustment Qty by media (in steps of
1645 0-255 0.2mm 02 2
0.2mm)[Tray1] Recycled
Lead Regi Adjustment Qty by media (in steps of
1646 0-255 0.2mm 00 0
0.2mm)[Tray1] Custom1
Lead Regi Adjustment Qty by media (in steps of
1647 0-255 0.2mm 00 0
0.2mm)[Tray1] Custom2
Intervals of PV at which to execute JobEndProCon for
168C 0-255 PV 19 25
FC Normal(New)
Intervals of PV at which to execute JobEndProCon for
168D 0-255 PV 19 25
FC Warning
Intervals of PV at which to execute JobEndProCon for
168E 0-255 PV 19 25
FC Near Empty(Empty)
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Add Default
Remarks Range Unit
(Hex) Hex Dec
Intervals of PV at which to execute JobEndProCon for
168F 0-255 PV 1E 30
BW Normal(New)
Intervals of PV at which to execute JobEndProCon for
1690 0-255 PV 1E 30
BW Warning
Intervals of PV at which to execute JobEndProCon for
1691 0-255 PV 1E 30
BW Near Empty(Empty)
Intervals of PV at which to execute Forced ProCon for
1692 0-255 PV 32 50
FC Normal(New)
Intervals of PV at which to execute Forced ProCon for
1693 0-255 PV 32 50
FC Warning
Intervals of PV at which to execute Forced ProCon for
1694 0-255 PV 19 25
FC Near Empty(Empty)
Intervals of PV at which to execute Forced ProCon for
1695 0-255 PV 3C 60
BW Normal(New)
Intervals of PV at which to execute Forced ProCon for
1696 0-255 PV 3C 60
BW Warning
Intervals of PV at which to execute Forced ProCon for
1697 0-255 PV 1E 30
BW Near Empty(Empty)
16A0 0-65535 - 00 0
Vdark Average
16A0 - - 00 -
16A2 0-65535 - 02 688
Vcln Average
16A3 - - B0 -
16AA 0-65535 - 02 512
RADC TC Y
16AB - - 00 -
16AC 0-65535 - 02 512
RADC TC M
16AD - - 00 -
16AE 0-65535 - 02 512
RADC TC C
16AF - - 00 -
16B0 0-65535 - 02 512
RADC TC K
16B1 - - 00 -
16B6 0-65535 - 02 512
RADC SAD Y
16B7 - - 00 -
16B8 0-65535 - 02 512
RADC SAD M
16B9 - - 00 -
16BA 0-65535 - 02 512
RADC SAD C
16BB - - 00 -
16BC 0-65535 - 02 512
RADC SAD K
16BD - - 00 -
16CE 0-1023 - 00 164
TC Setting Control Reference Value Y
16CF - - A4 -
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Add Default
Remarks Range Unit
(Hex) Hex Dec
16D0 0-1023 - 00 211
TC Setting Control Reference Value M
16D1 -- - D3 -
16D2 0-1023 - 00 215
TC Setting Control Reference Value C
16D3 - - D7 -
16D4 0-1023 - 00 164
TC Setting Control Reference Value K
16D5 - - A4 -
16D6 0-1023 - 00 164
TC Control Target Value Y
16D7 - - A4 -
16D8 0-1023 - 00 211
TC Control Target Value M
16D9 - - D3 -
16DA 0-1023 - 00 215
TC Control Target Value C
16DB - - D7 -
16DC 0-1023 - 00 164
TC Control Target Value K
16DD - - A4 -
16DE 0-1023 - 00 185
SAD Setting Control Reference Value Y
16DF - - B9 -
16E0 0-1023 - 00 166
SAD Setting Control Reference Value M
16E1 - - A6 -
16E2 0-1023 - 00 154
SAD Setting Control Reference Value C
16E3 - - 9A -
16E4 0-1023 - 00 227
SAD Setting Control Reference Value K
16E5 - - E3 -
16E6 0-1023 - 00 185
SAD Control Target Value Y
16E7 - - B9 -
16E8 0-1023 - 00 166
SAD Control Target Value M
16E9 - - A6 -
16EA 0-1023 - 00 154
SAD Control Target Value C
16EB - - 9A -
16EC 0-1023 - 00 227
SAD Control Target Value K
16ED - - E3 -
17A2 HW Error History (5 errors back) Error No. 0-16777215 PV 00 0
17A3 HW Error History (5 errors back) Counter(High) 0-16777215 PV 00 0
17A4 HW Error History (5 errors back) Counter(Middle) 0-16777215 PV 00 0
17A5 HW Error History (5 errors back) Counter(Low) 0-16777215 PV 00 0
17A6 HW Error History (4 errors back) Error No. 0-16777215 PV 00 0
17A7 HW Error History (4 errors back) Counter(High) 0-16777215 PV 00 0
17A8 HW Error History (4 errors back) Counter(Middle) 0-16777215 PV 00 0
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Add Default
Remarks Range Unit
(Hex) Hex Dec
17A9 HW Error History (4 errors back) Counter(Low) 0-16777215 PV 00 0
17AA HW Error History (3 errors back) Error No. 0-16777215 PV 00 0
17AB HW Error History (3 errors back) Counter(High) 0-16777215 PV 00 0
17AC HW Error History (3 errors back) Counter(Middle) 0-16777215 PV 00 0
17AD HW Error History (3 errors back) Counter(Low) 0-16777215 PV 00 0
17AE HW Error History (2 errors back) Error No. 0-16777215 PV 00 0
17AF HW Error History (2 errors back) Counter(High) 0-16777215 PV 00 0
17B0 HW Error History (2 errors back) Counter(Middle) 0-16777215 PV 00 0
17B1 HW Error History (2 errors back) Counter(Low) 0-16777215 PV 00 0
HW Error History (the error before the latest one) Error
17B2 0-16777215 PV 00 0
No.
HW Error History (the error before the latest one)
17B3 0-16777215 PV 00 0
Counter(High)
HW Error History (the error before the latest one)
17B4 0-16777215 PV 00 0
Counter(Middle)
HW Error History (the error before the latest one)
17B5 0-16777215 PV 00 0
Counter(Low)
17B6 HW Error History (the latest) Error No. 0-16777215 PV 00 0
17B7 HW Error History (the latest) Counter(High) 0-16777215 PV 00 0
17B8 HW Error History (the latest) Counter(Middle) 0-16777215 PV 00 0
17B9 HW Error History (the latest) Counter(Low) 0-16777215 PV 00 0
17BA Environment (Temp) Sensor Error details 0-255 - 00 0
17BC Firmware Error details: 2 errors back Details 0-255 - 00 0
17BD Firmware Error details: 2 errors back Address H 0-255 - 00 0
17BE Firmware Error details: 2 errors back Address L 0-255 - 00 0
17BF Firmware Error details: 2 errors back data 0-255 - 00 0
Firmware Error details: the error before the latest one
17C0 0-255 - 00 0
Details
Firmware Error details: the error before the latest one
17C1 0-255 - 00 0
Address H
Firmware Error details: the error before the latest one
17C2 0-255 - 00 0
Address L
Firmware Error details: the error before the latest one
17C3 0-255 - 00 0
data
17C4 Firmware Error details: the latest Details 0-255 - 00 0
17C5 Firmware Error details: the latest Address H 0-255 - 00 0
17C6 Firmware Error details: the latest Address L 0-255 - 00 0
17C7 Firmware Error details: the latest data 0-255 - 00 0
17C8 Motor Fail details 0-255 - 00 0
17C9 FanMotorFailure details 0-255 - 00 0
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Add Default
Remarks Range Unit
(Hex) Hex Dec
17CA CTD SensorError (Pro Con) details 2 0-255 - 00 0
17CB NV-RAM Error(U6) details Details 0-255 - 00 0
17CC NV-RAM Error(U6) details Address (H) 0-255 - 00 0
17CD NV-RAM Error(U6) details Address (L) 0-255 - 00 0
17CE NV-RAM Error(U6) details data 0-255 - 00 0
17CF ROS Fail(U2) details 0-255 - 00 0
17D0 Fuser Error(U4) History 1st 0-255 - 00 0
17D1 Fuser Error(U4) History 2nd 0-255 - 00 0
17D2 Fuser Error(U4) History 3rd 0-255 - 00 0
17D3 Fuser Error(U4) History 2 errors back 0-255 - 00 0
17D4 Fuser Error(U4) History the error before 0-255 - 00 0
17D5 Fuser Error(U4) History latest 0-255 - 00 0
17D6 CTD SensorError (Pro Con) details 2 0-255 - 00 0
17D8 Fixed Temp with Environment Sensor disabled 0-255 - 16 22
17D9 Fixed Humidity with Environment Sensor disabled 0-255 - 32 50
17DA Exit Jam Qty dummy 0-16777215 sheet 00 0
17DB Exit Jam Qty High - sheet 00 0
17DC Exit Jam Qty Middle - sheet 00 0
17DD Exit Jam Qty Low - sheet 00 0
17DE HW Error2 History (5 errors back) 1st 0-255 - 00 0
17DF HW Error2 History (4 errors back) 2nd 0-255 - 00 0
17E0 HW Error2 History (3 errors back) 3rd 0-255 - 00 0
17E1 HW Error2 History (2 errors back) 2 errors back 0-255 - 00 0
HW Error2 History (the error before the latest one) the
17E2 0-255 - 00 0
error before
17E3 HW Error2 History (the latest) latest 0-255 - 00 0
To 1 at init.c. To 0 at print start. This makes it known that
17FC 0-255 - 00 0
data is reset during printing.
17FD NVM Version Information Test 0-255 - 06 6
17FE NVM Version Information Minor 0-255 - 00 0
17FF NVM Version Information Major 0-255 - 02 2
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2.7 NVM Access
Reference Only
Add Default
Remarks Range Unit
(Hex) Hex Dec
1032 Printer Life Counter dummy 0-16777215 PV 00 0
1033 Printer Life Counter High - - 00 0
1034 Printer Life Counter Middle - - 00 0
1035 Printer Life Counter Low - - 00 0
1036 SSI PV Counter dummy 0-16777215 PV 00 0
1037 SSI PV Counter High - - 00 0
1038 SSI PV Counter Middle - - 00 0
1039 SSI PV Counter Low - - 00 0
103A Tray1 PV Counter dummy 0-16777215 PV 00 0
103B Tray1 PV Counter High - - 00 0
103C Tray1 PV Counter Middle - - 00 0
103D Tray1 PV Counter Low - - 00 0
103E Tray2 PV Counter dummy 0-16777215 PV 00 0
103F Tray2 PV Counter High - - 00 0
1040 Tray2 PV Counter Middle - - 00 0
1041 Tray2 PV Counter Low - - 00 0
1042 Duplex PV Counter dummy 0-16777215 PV 00 0
1043 Duplex PV Counter High - - 00 0
1044 Duplex PV Counter Middle - - 00 0
1045 Duplex PV Counter Low - - 00 0
1046 FUSER Unit Life Counter (sheet) dummy 0-16777215 PV 00 0
1047 FUSER Unit Life Counter (sheet) High - - 00 0
1048 FUSER Unit Life Counter (sheet) Middle - - 00 0
1049 FUSER Unit Life Counter (sheet) Low - - 00 0
104A FUSER Unit Pre-Warning Threshold dummy 0-16777215 PV 00 45000
104B FUSER Unit Pre-Warning Threshold High - - 00 -
104C FUSER Unit Pre-Warning Threshold Middle - - AF -
104D FUSER Unit Pre-Warning Threshold Low - - C8 -
104E FUSER Unit Warning Threshold dummy 0-16777215 PV 00 50000
104F FUSER Unit Warning Threshold High - - 00 -
1050 FUSER Unit Warning Threshold Middle - - C3 -
1051 FUSER Unit Warning Threshold Low - - 50 -
1052 FUSER Unit Life Limit Threshold dummy 0-16777215 PV 00 0
1053 FUSER Unit Life Limit Threshold High - - FF 255
1054 FUSER Unit Life Limit Threshold Middle - - FF 255
1055 FUSER Unit Life Limit Threshold Low - - FF 255
2-170
Chapter 2 Troubleshooting
2.7 NVM Access
Add Default
Remarks Range Unit
(Hex) Hex Dec
1066 DTB Life PV Counter dummy 0-16777215 PV 00 0
1067 DTB Life PV Counter High - - 00 0
1068 DTB Life PV Counter Middle - - 00 0
1069 DTB Life PV Counter Low - - 00 0
106A DTB PV Pre-Warning Threshold dummy 0-16777215 PV 00 16777215
106B DTB PV Pre-Warning Threshold High - - FF -
106C DTB PV Pre-Warning Threshold Middle - - FF -
106D DTB PV Pre-Warning Threshold Low - - FF -
106E DTB PV Warning Threshold dummy 0-16777215 PV 00 16777215
106F DTB PV Warning Threshold High - - FF -
1070 DTB PV Warning Threshold Middle - - FF -
1071 DTB PV Warning Threshold Low - - FF -
1072 DTB PV Limit Threshold dummy 0-16777215 PV 00 16777215
1073 DTB PV Limit Threshold High - - FF -
1074 DTB PV Limit Threshold Middle - - FF -
1075 DTB PV Limit Threshold Low - - FF -
1076 DTB Life Round Time (cycle qty) Counter dummy 0-16777215 cycle 00 0
1077 DTB Life Round Time (cycle qty) Counter High - - 00 0
1078 DTB Life Round Time (cycle qty) Counter Middle - - 00 0
1079 DTB Life Round Time (cycle qty) Counter Low - - 00 0
DTB Round Time (cycle qty) Pre-Warning Threshold
107A 0-16777215 cycle 00 4151636
dummy
DTB Round Time (cycle qty) Pre-Warning Threshold
107B - - 3F -
High
DTB Round Time (cycle qty) Pre-Warning Threshold
107C - - 59 -
Middle
DTB Round Time (cycle qty) Pre-Warning Threshold
107D - - 54 -
Low
DTB Round Time (cycle qty) Warning Threshold
107E 0-16777215 cycle 00 5189546
dummy
107F DTB Round Time (cycle qty) Warning Threshold High - - 4F -
1080 DTB Round Time (cycle qty) Warning Threshold Middle - - 2F -
1081 DTB Round Time (cycle qty) Warning Threshold Low - - AA -
1082 DTB Round Time (cycle qty) Limit Threshold dummy 0-16777215 cycle 00 16777215
1083 DTB Round Time (cycle qty) Limit Threshold High - - FF -
1084 DTB Round Time (cycle qty) Limit Threshold Middle - - FF -
1085 DTB Round Time (cycle qty) Limit Threshold Low - - FF -
1086 DTB Life Waste Toner Counter dummy 0-16777215 - 00 0
1087 DTB Life Waste Toner Counter High - - 00 0
2-171
Chapter 2 Troubleshooting
2.7 NVM Access
Add Default
Remarks Range Unit
(Hex) Hex Dec
1088 DTB Life Waste Toner Counter Middle - - 00 0
1089 DTB Life Waste Toner Counter Low - - 00 0
DTB Waste Toner Counter Pre-Warning Threshold
108A 0-16777215 - 00 225000
dummy
108B DTB Waste Toner Counter Pre-Warning Threshold High - - 03 -
DTB Waste Toner Counter Pre-Warning Threshold
108C - - 6E -
Middle
108D DTB Waste Toner Counter Pre-Warning Threshold Low - - E8 -
108E DTB Waste Toner Counter Warning Threshold dummy 0-16777215 - 00 300000
108F DTB Waste Toner Counter Warning Threshold High - - 04 -
1090 DTB Waste Toner Counter Warning Threshold Middle - - 93 -
1091 DTB Waste Toner Counter Warning Threshold Low - - E0 -
1092 DTB Waste Toner Counter Limit Threshold dummy 0-16777215 - 00 320000
1093 DTB Waste Toner Counter Limit Threshold High - - 04 -
1094 DTB Waste Toner Counter Limit Threshold Middle - - E2 -
1095 DTB Waste Toner Counter Limit Threshold Low - - 00 -
DTB Life Total Dispense Time Counter (Related to
1096 0-16777215 disp time 00 0
Waste.) dummy
DTB Life Total Dispense Time Counter (Related to
1097 - - 00 0
Waste.) High
DTB Life Total Dispense Time Counter (Related to
1098 - - 00 0
Waste.) Middle
DTB Life Total Dispense Time Counter (Related to
1099 - - 00 0
Waste.) Low
109A DTB Life Pixel Count Counter dummy 0-16777215 pixel 00 0
109B DTB Life Pixel Count Counter High - - 00 0
109C DTB Life Pixel Count Counter Middle - - 00 0
109D DTB Life Pixel Count Counter Low - - 00 0
109E DTB Jam Counter (Related to Waste.) dummy 0-16777215 sheet 00 0
109F DTB Jam Counter (Related to Waste.) High - - 00 0
10A0 DTB Jam Counter (Related to Waste.) Middle - - 00 0
10A1 DTB Jam Counter (Related to Waste.) Low - - 00 0
10A2 Total Dispense Time Y Counter dummy 0-16777215 disp time 00 0
10A3 Total Dispense Time Y Counter High - - 00 0
10A4 Total Dispense Time Y Counter Middle - - 00 0
10A5 Total Dispense Time Y Counter Low - - 00 0
10A6 Total Dispense Time M Counter dummy 0-16777215 disp time 00 0
10A7 Total Dispense Time M Counter High - - 00 0
10A8 Total Dispense Time M Counter Middle - - 00 0
2-172
Chapter 2 Troubleshooting
2.7 NVM Access
Add Default
Remarks Range Unit
(Hex) Hex Dec
10A9 Total Dispense Time M Counter Low - - 00 0
10AA Total Dispense Time C Counter dummy 0-16777215 disp time 00 0
10AB Total Dispense Time C Counter High - - 00 0
10AC Total Dispense Time C Counter Middle - - 00 0
10AD Total Dispense Time C Counter Low - - 00 0
10AE Total Dispense Time K Counter dummy 0-16777215 disp time 00 0
10AF Total Dispense Time K Counter High - - 00 0
10B0 Total Dispense Time K Counter Middle - - 00 0
10B1 Total Dispense Time K Counter Low - - 00 0
2-173
Chapter 2 Troubleshooting
2.7 NVM Access
When there were the instructions that were alterableness.
Add Default
Remarks Range Unit
(Hex) Hex Dec
User Mode PPM-GROUP[F/C]
0=8.0ppm
1730 1=12.0ppm 0-255 - 01 1
2=unused
3=16.0ppm
User Mode PPM-GROUP[BW]
0=8.0ppm
1731 1=12.0ppm 0-255 - 03 3
2=unused
3=16.0ppm
User Mode Set Temp (52.5mm/sec)
1732 0-255 - B4 180
can be set in a range of 140 to 200 (8Ch to C8h)℃ .
User Mode Set Temp (78.75mm/sec)
1733 0-255 - B4 180
can be set in a range of 160 to 200 (A0h to C8h)℃ .
User Mode Set Temp (105mm/sec)
1734 0-255 - B4 180
can be set in a range of 160 to 200 (A0h to C8h)℃ .
Difference between Set Temp in User Mode and Upper
1735 Limit (52.5mm/sec) 0-255 - 14 20
can be set in a range of 0 to 130 (00h to 82h).
Difference between Set Temp in User Mode and Upper
1736 Limit (78.75mm/sec) 0-255 - 14 20
can be set in a range of 0 to 130 (00h to 82h).
Difference between Set Temp in User Mode and Upper
1737 Limit (105mm/sec) 0-255 - 14 20
can be set in a range of 0 to 130 (00h to 82h).
1738 Fixed Vtr1/α Table Simplex [0] Vtr1 0-255 - 00 0
1739 Fixed Vtr1/α Table Simplex [0] α 0-255 - 00 0
173A Fixed Vtr1/α Table Simplex [1] Vtr1 0-255 - 00 0
173B Fixed Vtr1/α Table Simplex [1] α 0-255 - 00 0
173C Fixed Vtr1/α Table Simplex [2] Vtr1 0-255 - 00 0
173D Fixed Vtr1/α Table Simplex [2] α 0-255 - 00 0
173E Fixed Vtr1/α Table Simplex [3] Vtr1 0-255 - 00 0
173F Fixed Vtr1/α Table Simplex [3] α 0-255 - 00 0
1740 Fixed Vtr1/α Table Simplex [4] Vtr1 0-255 - 00 0
1741 Fixed Vtr1/α Table Simplex [4] α 0-255 - 00 0
1742 Fixed Vtr1/α Table Simplex [5] Vtr1 0-255 - 00 0
1743 Fixed Vtr1/α Table Simplex [5] α 0-255 - 00 0
1744 Fixed Vtr1/α Table Simplex [6] Vtr1 0-255 - 00 0
1745 Fixed Vtr1/α Table Simplex [6] α 0-255 - 00 0
1746 Fixed Vtr1/α Table Simplex [7] Vtr1 0-255 - 00 0
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Chapter 2 Troubleshooting
2.7 NVM Access
Add Default
Remarks Range Unit
(Hex) Hex Dec
1747 Fixed Vtr1/α Table Simplex [7] α 0-255 - 00 0
1748 Fixed Vtr1/α Table Simplex [8] Vtr1 0-255 - 00 0
1749 Fixed Vtr1/α Table Simplex [8] α 0-255 - 00 0
174A Fixed Vtr1/α Table Duplex [0] Vtr1 0-255 - 00 0
174B Fixed Vtr1/α Table Duplex [0] α 0-255 - 00 0
174C Fixed Vtr1/α Table Duplex [1] Vtr1 0-255 - 00 0
174D Fixed Vtr1/α Table Duplex [1] α 0-255 - 00 0
174E Fixed Vtr1/α Table Duplex [2] Vtr1 0-255 - 00 0
174F Fixed Vtr1/α Table Duplex [2] α 0-255 - 00 0
1750 Fixed Vtr1/α Table Duplex [3] Vtr1 0-255 - 00 0
1751 Fixed Vtr1/α Table Duplex [3] α 0-255 - 00 0
1752 Fixed Vtr1/α Table Duplex [4] Vtr1 0-255 - 00 0
1753 Fixed Vtr1/α Table Duplex [4] α 0-255 - 00 0
1754 Fixed Vtr1/α Table Duplex [5] Vtr1 0-255 - 00 0
1755 Fixed Vtr1/α Table Duplex [5] α 0-255 - 00 0
1756 Fixed Vtr1/α Table Duplex [6] Vtr1 0-255 - 00 0
1757 Fixed Vtr1/α Table Duplex [6] α 0-255 - 00 0
1758 Fixed Vtr1/α Table Duplex [7] Vtr1 0-255 - 00 0
1759 Fixed Vtr1/α Table Duplex [7] α 0-255 - 00 0
175A Fixed Vtr1/α Table Duplex [8] Vtr1 0-255 - 00 0
175B Fixed Vtr1/α Table Duplex [8] α 0-255 - 00 0
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2.7 NVM Access
Blank page
2-176
Chapter 3 Image Quality Troubleshooting
CONTENTS
3.1 Image Quality Trouble ................................................................................................3-1
3.1.1 Entry Chart for Image Quality Troubleshooting............................................................................... 3-1
3.1.2 Items to Be Confirmed Before Image Quality Troubleshooting....................................................... 3-5
3.1.3 Print Image Quality Specifications .................................................................................................. 3-7
3.1.4 Image Quality FIP ......................................................................................................................... 3-11
FIP-1.P1 Faint print (Low density) ..................................................................................................... 3-11
FIP-1.P2 Blank print (No image) ........................................................................................................ 3-15
FIP-1.P3 Solid black .......................................................................................................................... 3-19
FIP-1.P4 Vertical blank lines (White stripes in paper feeding direction) ............................................ 3-21
FIP-1.P5 Horizontal band cross out (White stripes in horizontal direction)........................................ 3-24
FIP-1.P6 Vertical stripes .................................................................................................................... 3-27
FIP-1.P7 Horizontal stripes ................................................................................................................ 3-30
FIP-1.P8 Partial lack .......................................................................................................................... 3-33
FIP-1.P9 Spots................................................................................................................................... 3-36
FIP-1.P10 Afterimage ........................................................................................................................ 3-39
FIP-1.P11 Background (Fog) ............................................................................................................. 3-42
FIP-1.P12 Skew ................................................................................................................................. 3-46
FIP-1.P13 Paper damage .................................................................................................................. 3-48
FIP-1.P14 No fix................................................................................................................................. 3-51
FIP-1.P15 Color registration (Color shift)........................................................................................... 3-52
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Start
Test Printing
No
Is there a corresponding FIP?
Yes
Replace TONER CARTRIDGE, PHD ASSY
Carry out the corresponding troubleshooting.
TRANSFER ASSY Y and FUSER ASS
ASSY.
No No
The trouble is restored? The trouble is restored?
Yes Yes
End End
9UD##
Note
It is stated as the ESS is normal. By operating test print with the Printer Engine only, if the trouble is on ESS
side or the Printer Engine side can simply be diagnosed, except those phenomena that are not able to be
diagnosed by test print.
*Test print result with the Printer Engine only is normal. --- >Malfunction on ESS side
*Test print result with the Printer Engine only is also abnormal. ---> Malfunction on the Printer Engine side
When it is the case of [Malfunction on ESS side], replace with normal ESS and normal Interface Cable, and
check.
When the trouble still occurs after replacement, check the host side, and operate Troubleshooting
efficiently, using the following image quality FIP according to each phenomenon.
3-1
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Note
When the image quality trouble of print occurs, get a print to judge, understand and treat the trouble
substance precisely and appropriately, and then troubleshoot efficiently, using the image quality FIP table
according to each phenomenon.
When trouble restorations with image quality FIP is not possible, check again with the image quality FIP,
and then replace [ESS and possible causative parts] in order and check, and operate Troubleshooting,
using [Chapter 2 Troubleshooting].
Image quality FIP states regarding the typical image quality trouble, as follows.
3-2
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Note
When horizontal lines and/or spot occur periodically, it is possibly caused by the trouble of a particular roll.
In this case, compare the trouble intervals on the test print with the Pitch Chart. The interval does not
necessarily match circumference of the roll. The trouble may be solved easily by the check.
FUSER
BTR (PRINTER)
BTR (PRINTER)
BTR (PRINTER)
BTR (PRINTER)
3-3
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Pitch Chart
The chart is printed [Stain Check] in the [Test Print] tab of the diagnosis.
Page 1 Page 2
13 13
Wsb02028KA Wsb02027KA
Page 3 Page 4
13
13
Wsb02029KA Wsb02030KA
Page 5
Wsb02025KA
3-4
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Customers may need your help determining the cause of print quality issues such as streaking, fading, or dropouts. Here
are some questions that may help you determine why your customer's printer is not printing optionally. First, confirm the
following items to understand customer's operating condition.
1 Does your customer's print media fall within the Printer Media Guidelines? (Refer to "Printer Media
Guidelines").
z Toner
Low toner can cause print quality problems such as fading, streaking, white lines, or dropouts. Have your
customer print a small document from a different application to replicate the problem and verify the
amount of toner available for printing. When your customers print a document, the Laser Printer Status
Monitor should display a dialog box that estimates the amount of toner left in the cartridge.
If the toner is low, your customers can sometimes extend the cartridge life by removing the cartridge from
the printer, gently shaking it from side-to-side, and replacing it (Rocking the toner cartridge from side-to-
side loosens toner that may get stuck).
z Cleaning
Paper, toner, and dust particles can accumulate inside the printer and cause print quality problems, such as
smearing or toner specks. Clean inside the printer to prevent these problems.
Check the following items if any print quality problems occur before going to each troubleshooting. Those actions may
solve problems easily and simply.
If the any problems below have occurred, check and take actions described in each item.
a) The toner may be low. Confirm the amount of the toner and change the toner cartridges if necessary.
b) Set the Draft Mode check box to off in the [Advanced] tab on the printer driver.
c) If you are printing on an uneven print surface, change the Paper Type settings in the Tray Settings menu.
d) Verify that the correct print media is being used.
e) The PHD Unit needs to be replaced. Change the PHD Unit.
3-5
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
a) If you are printing on an uneven print surface, change the Paper Type settings in the Tray Settings menu.
b) Verify that the print media is within the printer specifications. (Refer to "Printer Media Guidelines").
a) Make sure the packaging material is removed from the toner cartridge.
b) Check the toner cartridge to make sure it is installed correctly.
c) The toner may be low. Change the toner cartridge.
a) If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer,
and the software program.
9 The job prints, but the top and side margins are incorrect:
a) Make sure the Paper Size setting in the Tray Settings is correct.
b) Make sure the margins are set correctly in your software program.
3-6
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
The image quality is specified and guaranteed under the following conditions.
1 Environmental Condition
Temperature: 10°C - 32°C
Humidity: 15% RH - 85% RH (85% RH at 28°C)
Note that defect may occur due to condensation after around 30 minutes if the printer is turned on in a
critical environment.
2 Guaranteed Paper
The print image quality specified in this chapter should be guaranteed when the standard paper is fed from
the cassette tray. The print image quality is evaluated on the maximum size of each standard paper.
Color print quality: X-Pression 24 lb paper
Black and White quality: 4200 paper
3 Paper condition
The paper used is flesh paper immediately after unpacked, which has been left in the operating
environment for 12 hours before unpacking.
4 Printer condition
The print image quality specified in this chapter is guaranteed with the printer in normal condition.
6 For Color chart, Parallelism, Perpendicularity, Skew, Linearity, Magnification Error, Registration and
Printed Guaranteed Area, refer to each chart below.
3-7
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Chart
Parallelism
3-8
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Perpendicularity
Skew
Linearity
3-9
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Magnification Error
Registration
4mm 4mm
4mm
355.6mm
(14inch)
Guaranteed printing area
351.6mm
4mm 210.9mm
215.9mm
(8.5inch)
Kmy01001KA
3-10
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the printing
Check the printing
1 Print the Windows test page. Go to step 2.
data.
Is the image printed correctly?
Replace the toner
Checking the Toner Type
2 Go to step 3. with the Xerox
Is the Xerox Toner seated?
toner.
Replace the paper
Checking the paper condition with a new dry and
3 Go to step 5.
Is the paper dry and recommended paper? recommended one,
then go to step 4.
4 Is the image printed correctly? End of work Go to step 5.
Checking the menu settings Cancel the [Draft
5 Check the [Advanced] tab of the Printer Driver. Mode], then go to Go to step 7.
Is the [Draft Mode] selected? step 6.
6 Is the image printed correctly? End of work Go to step 7.
Checking the faint color
Is there the faint toner? Check the original
7 Go to step 8.
Checked by [Toner Palette] of [Test Print] in [CE Mode] tab of printing data.
Diagnosis.
3-11
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after reseating the TONER CARTRIDGEs
Reseat the TONER CARTRIDGEs, and check that their lock keys
8 End of work Go to step 9.
are in the lock positions.
Is the image printed correctly?
Checking the TRANSFER ASSY for connection
Open the COVER ASSY FRONT.
Are four HV terminals on the right side of the TRANSFER ASSY,
and four springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/
or deformed?
Clean or replace the
TRANSFER ASSY
9 Go to step 10.
or SPRING(s), then
go to step 10.
3-12
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the laser beam windows of the ROS ASSY
Are the laser beam windows on the ROS ASSY clean?
Clean the
window(s) with soft
12 Go to step 13.
cloth or cotton swab
gently.
Replace the
Does the Toner Dispenser Motor function normally?
MOTOR ASSY
Checked by [Motor Test] - [Yellow Toner Motor, Magenta Toner
14 Go to step 16. DISP (Y, M, C or K)
Motor, Cyan Toner Motor or Black Toner Motor] in [Digital
(Refer to REP5.3),
Output] of diagnosis.
then go to step 15.
Replace the PWBA
15 Is the image printed correctly? End of work MCU. (Refer to
REP8.11)
Checking after reseating the PWBA MCU
16 Reseat the PWBA MCU. End of work Go to step 17.
Is the image printed correctly?
Checking after reseating the PWB ESS
17 Reseat the PWB ESS. End of work Go to step 18.
Is the image printed correctly?
Checking after reseating the TRANSFER ASSY
18 Reseat the TRANSFER ASSY. End of work Go to step 19.
Is the image printed correctly?
Checking after replacing the TRANSFER ASSY
19 Replace the TRANSFER ASSY. (Refer to REP6.3) End of work Go to step 20.
Is the image printed correctly?
Checking after replacing the PHD ASSY
20 Replace the PHD ASSY. (Refer to REP4.4) End of work Go to step 21.
Is the image printed correctly?
Checking after reseating the PWBA HVPS
21 Reseat the PWBA HVPS. End of work Go to step 22.
Is the image printed correctly?
3-13
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after replacing the FRAME ASSY MOT
22 Replace the FRAME ASSY MOT. (Refer to REP5.3) End of work Go to step 23.
Is the image printed correctly?
Checking after replacing the ROS ASSY Replace the PWB
23 Replace the ROS ASSY. (Refer to REP4.7) End of work ESS. (Refer to
Is the image printed correctly? REP8.3)
3-14
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data form is
Checking the printing not suitable for the
1 Print the Windows test page. printer, then check Go to step 2.
Is the image printed correctly? the printing data
form.
Replace the toner
Checking the Toner Type with the Xerox
2 Go to step 4.
Is the Non-Xerox Toner seated? toner, then go to
step 3.
Replace the PWB
3 Is the image printed correctly? End of work ESS. (Refer to
REP8.3)
Checking after reseating all TONER CARTRIDGEs (Y/M/C/K)
Reseat the TONER CARTRIDGEs, and check that their lock keys
4 End of work Go to step 5.
are in the lock positions.
Is the image printed correctly?
Checking the TRANSFER ASSY for connection
Clean or replace the
Open the COVER ASSY FRONT.
TRANSFER ASSY
5 Are four HV terminals on the TRANSFER ASSY, and four Go to step 7.
or SPRING(s), then
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
go to step 6.
deformed?
6 Is the image printed correctly? End of work Go to step 7.
3-15
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Replace the paper
Checking the paper condition with a new dry and
7 Go to step 9.
Is the paper dry and recommended paper? recommended one,
then go to step 8.
8 Is the image printed correctly? End of work Go to step 9.
Checking the life counter value of the TONER CARTRIDGEs
Check the life counter value of the TONER CARTRIDGEs in Replace the TONER
9 [Parameters] on the diagnosis. CARTRIDGE(s). Go to step 10.
Does the remainder value show the near of the end? (Refer to (Refer to REP5.7)
Chapter 2 for details of the life counter value.)
Checking the laser beam windows of the ROS ASSY
Are the laser beam windows on the ROS ASSY clean?
Clean the
window(s) with soft
10 Go to step 11.
cloth or cotton swab
gently.
3-16
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the connector for connection
Check the connectors between the PWBA MCU and TNR (Y/M/
C/K) MOT (MOTOR ASSY DISP).
Are P/J18, P/J19, P/J181, P/J182, P/J191 and P/J192 connected
correctly? Reconnect the
connector(s) P/J18,
P/J19, P/J181, P/
14 Go to step 16.
J182, P/J191 and/or
P/J192 surly, then
go to step 15.
3-17
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after replacing the PHD ASSY
23 Replace the PHD ASSY. (Refer to REP4.4) End of work Go to step 24.
Is the image printed correctly?
Checking after replacing the TRANSFER ASSY
24 Replace the TRANSFER ASSY. (Refer to REP6.3) End of work Go to step 25.
Is the image printed correctly?
Checking after reseating the PWBA HVPS
25 Reseat the PWBA HVPS. End of work Go to step 26.
Is the image printed correctly?
Checking after replacing the ROS ASSY Replace the PWB
26 Replace the ROS ASSY. (Refer to REP4.7) End of work ESS. (Refer to
Is the image printed correctly? REP8.3)
3-18
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
Checking the printing
incorrect, then
1 Print the Windows test page. Go to step 2.
check the printing
Is the image printed correctly?
data.
Checking the printing
2 Is the image printed correctly? Go to step 3. Go to step 4.
Checked by printing the [Gradation] in [Test Print] in diagnosis.
Checking the test printing Replace the PWB
3 Is the image printed correctly? ESS. (Refer to Go to step 4.
Checked by printing the [Pattern IOT] of [Test Print] in diagnosis. REP8.3)
Checking after reseating the PHD ASSY
4 Reseat the PHD ASSY. End of work Go to step 5.
Is the image printed correctly?
Checking after reseating the PWBA MCU
5 Reseat the PWBA MCU. End of work Go to step 6.
Is the image printed correctly?
Checking after reseating the PWB ESS
6 Reseat the PWB ESS. End of work Go to step 7.
Is the image printed correctly?
Checking after reseating the PWBA HVPS
7 Reseat the PWBA HVPS. End of work Go to step 8.
Is the image printed correctly?
Checking after reseating the ROS ASSY
8 Reseat the ROS ASSY. End of work Go to step 9.
Is the image printed correctly?
3-19
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the ROS ASSY for connection
Check the connections between the ROS ASSY and PWBA
MCU.
Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly?
Reconnect the
connector(s) P/J40,
9 Go to step 11. P/J41, P/J411 and/or
P/J412 surely, then
go to step 10.
3-20
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
There are some extremely faint or completely non-printed parts. Those nonprinted
parts cover a wide area vertically, along the paper feeding direction.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
Checking the printing
incorrect, then
1 Print the Windows test page. Go to step 2.
check the printing
Is the image printed correctly?
data.
Checking the defective parts
Print the [Stain Check] of [Test Print] in diagnosis.
When the vertical blank lines of periodicity are observed, check Replace the
2 Go to step 3.
the defective parts by comparing the printed vertical blank lines corresponding parts.
with the Pitch Chart.
Are there any vertical blank lines matching the chart?
Replace the paper
Checking the paper condition with a new dry and
3 Go to step 5.
Is the paper dry and recommended paper? recommended one,
then go to step 4.
4 Is the image printed correctly? End of work Go to step 5.
Checking the foreign substances on the paper transfer path Remove the foreign
5 Are there any foreign substances on the paper transfer path substances, then go Go to step 7.
between the TRANSFER ASSY and FUSER ASSY? to step 6.
6 Is the image printed correctly? End of work Go to step 7.
Checking the belt surfaces of the TRANSFER ASSY Replace the
7 Are there any damages on the belt surface of the TRANSFER TRANSFER ASSY. Go to step 8.
ASSY? (Refer to REP6.3)
3-21
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
3-22
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after reseating the FUSER ASSY
Reseat the FUSER ASSY.
12 Warning: Start the operation after the FUSER ASSY has cooled End of work Go to step 13.
down.
Is the image printed correctly?
Checking after reseating the PWBA MCU
13 Reseat the PWBA MCU. End of work Go to step 14.
Is the image printed correctly?
Checking after reseating the PWB ESS
14 Reseat the PWB ESS. End of work Go to step 15.
Is the image printed correctly?
Checking after reseating the TRANSFER ASSY
15 Reseat the TRANSFER ASSY. End of work Go to step 16.
Is the image printed correctly?
Checking after reseating the PWBA HVPS
16 Reseat the PWBA HVPS. End of work Go to step 17.
Is the image printed correctly?
Checking after replacing the PHD ASSY
17 Replace the PHD ASSY. (Refer to REP4.4) End of work Go to step 18.
Is the image printed correctly?
Checking after replacing the PWB ESS
18 Replace the PWB ESS. (Refer to REP8.3) End of work Go to step 19.
Is the image printed correctly?
Checking the ROS ASSY for connection
Check the connections between the ROS ASSY and PWBA
MCU.
Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly?
Reconnect the
connector(s) P/J40,
19 Go to step 21. P/J41, P/J411 and/or
P/J412 surely, then
go to step 20.
3-23
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
There are some extremely faint or completely non-printed parts. Those nonprinted
parts cover a wide area horizontally, perpendicular to the paper feeding direction.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
Checking the printing
incorrect, then
1 Print the Windows test page. Go to step 2.
check the printing
Is the image printed correctly?
data.
Checking the defective parts
Print the [Stain Check] of [Test Print] in diagnosis.
Replace the
2 Check the defective parts by comparing the printed horizontal Go to step 3.
corresponding parts
band cross out with Pitch Chart.
Are there any horizontal band cross out matching the chart?
Replace the paper
Checking the paper condition with a new dry and
3 Go to step 5.
Is the paper dry and recommended paper? recommended one,
then go to step 4.
4 Is the image printed correctly? End of work Go to step 5.
Checking the belt surface of the TRANSFER ASSY Replace the
5 Are there any damages on the belt surface of the TRANSFER TRANSFER ASSY. Go to step 6.
ASSY? (Refer to REP6.3)
3-24
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
3-25
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after reseating the PWB ESS
12 Reseat the PWB ESS. End of work Go to step 13.
Is the image printed correctly?
Checking after reseating the TRANSFER ASSY
13 Reseat the TRANSFER ASSY. End of work Go to step 14.
Is the image printed correctly?
Checking after reseating the PWBA HVPS
14 Reseat the PWBA HVPS. End of work Go to step 15.
Is the image printed correctly?
Checking after replacing the TONER CARTRIDGEs
15 Replace the TONER CARTRIDGE(s). (Refer to REP5.7) End of work Go to step 16.
Is the image printed correctly?
Checking after replacing the PHD ASSY
16 Replace the PHD ASSY. (Refer to REP4.4) End of work Go to step 17.
Is the image printed correctly?
Checking after replacing the PWB ESS
17 Replace the PWB ESS. (Refer to REP8.3) End of work Go to step 18.
Is the image printed correctly?
Checking the ROS ASSY for connection
Check the connections between the ROS ASSY and PWBA
MCU.
Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly?
Reconnect the
connector(s) P/J40,
18 Go to step 20. P/J41, P/J411 and/or
P/J412 surely, then
go to step 19.
3-26
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
Checking the printing
incorrect, then
1 Print the Windows test page. Go to step 2.
check the printing
Is the image printed correctly?
data.
Checking the defective parts
Print the [Stain Check] of [Test Print] in diagnosis.
When the vertical stripes of periodicity are observed, check the Replace the
2 Go to step 3.
defective parts by comparing the printed vertical stripes with the corresponding parts.
Pitch Chart.
Are there any vertical stripes matching the chart?
Checking the TRANSFER ASSY for connection
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
3-27
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the PHD ASSY for connection
Remove the PHD ASSY.
Are five HV terminals on the PHD ASSY, and five springs on the
frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed?
3-28
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the ROS ASSY for connection
Check the connections between the ROS ASSY and PWBA
MCU.
Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly?
Reconnect the
connector(s) P/J40,
11 Go to step 13. P/J41, P/J411 and/or
P/J412 surely, then
go to step 12.
3-29
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
There are horizontal black stripes (perpendicular to the paper path direction) along
the paper.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
Checking the printing
incorrect, then
1 Print the Windows test page. Go to step 2.
check the printing
Is the image printed correctly?
data.
Checking the defective parts
Print the [Stain Check] of [Test Print] in diagnosis.
Replace the
2 Check the defective parts by comparing the printed horizontal Go to step 3.
corresponding parts.
stripes with Pitch Chart.
Are there any horizontal stripes matching the chart?
Checking the TRANSFER ASSY for connection
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
3-30
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the PHD ASSY for connection
Remove the PHD ASSY.
Are five HV terminals on the PHD ASSY, and five springs on the
frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed?
3-31
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the ROS ASSY for connection
Check the connections between the ROS ASSY and PWBA
MCU.
Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly?
Reconnect the
connector(s) P/J40,
13 Go to step 15. P/J41, P/J411 and/or
P/J412 surely, then
go to step 14.
3-32
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
There are some extremely faint or completely missing parts in a limited area on the
paper.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Turn on the power
of the air
Checking dew condensation conditioner and
1 Was the printer installed in the room where the air conditioner Go to step 3. replace a new dray
well works? and recommended
paper, then go to
step 2.
2 Is the image printed correctly? End of work Go to step 3.
Checking the printing
Check the printing
3 Print the Windows test page. Go to step 4.
data.
Is the image printed correctly?
Checking the defective parts
Print the [Stain Check] of [Test Print] in diagnosis.
When the partial lacks of periodicity are observed, check the Replace the
4 Go to step 5.
defective parts by comparing the printed partial lacks with the corresponding parts.
Pitch Chart.
Are there any partial lacks matching the chart?
Checking after replacing a new paper
5 Replace the paper with a new dry and recommended one. End of work Go to step 6.
Is the image printed correctly?
Checking the belt surface of the TRANSFER ASSY Replace the
6 Are there any damages on the belt surface of the TRANSFER TRANSFER ASSY. Go to step 7.
ASSY? (Refer to REP6.3)
3-33
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
3-34
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after reseating the TRANSFER ASSY
13 Reseat the TRANSFER ASSY. End of work Go to step 14.
Is the image printed correctly?
Checking after reseating the PWBA HVPS
14 Reseat the PWBA HVPS. End of work Go to step 15.
Is the image printed correctly?
Checking the ROS ASSY for connection
Check the connections between the ROS ASSY and PWBA
MCU.
Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly?
Reconnect the
connector(s) P/J40,
15 Go to step 17. P/J41, P/J411 and/or
P/J412 surely, then
go to step 16.
3-35
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
FIP-1.P9 Spots
Trouble substance
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Clean the
contaminations with
Checking the contaminations on the paper transfer path
1 soft cloth or cotton Go to step 3.
Are there any contaminations on the paper transfer path?
swab, then go to
step 2.
2 Is the image printed correctly? End of work Go to step 3.
Checking the defective parts
Print the [Stain Check] of [Test Print] in diagnosis.
Replace the
3 Check the defective parts by comparing the printed spots with Go to step 4.
corresponding parts.
Pitch Chart.
Are there any spots matching the chart?
Use the paper that
Checking the using paper meets the
4 Go to step 6.
Does the using paper meet the specifications? specifications, then
go to step 5.
5 Is the image printed correctly? End of work Go to step 6.
Checking the belt surface of the TRANSFER ASSY Replace the
6 Are there any damages on the belt surface of the TRANSFER TRANSFER ASSY. Go to step 7.
ASSY? (Refer to REP6.3)
3-36
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
3-37
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after reseating the PWBA MCU
12 Reseat the PWBA MCU. End of work Go to step 13.
Is the image printed correctly?
Checking after reseating the PWB ESS
13 Reseat the PWB ESS. End of work Go to step 14.
Is the image printed correctly?
Checking after reseating the TRANSFER ASSY
14 Reseat the TRANSFER ASSY. End of work Go to step 15.
Is the image printed correctly?
Checking after reseating the PWBA HVPS
15 Reseat the PWBA HVPS. End of work Go to step 16.
Is the image printed correctly?
Checking the ROS ASSY for connection
Check the connections between the ROS ASSY and PWBA
MCU.
Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly?
Reconnect the
connector(s) P/J40,
16 Go to step 18. P/J41, P/J411 and/or
P/J412 surely, then
go to step 17.
3-38
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
FIP-1.P10 Afterimage
Trouble substance
The ghost appears on the paper. The ghost may be the image of the previous page,
or a part of the page currently printing.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the printing
1 Go to step 2. Go to step 3.
Did the client print the same image of large volume?
Checking the printing
Check the printing
2 Print the Windows test page. Go to step 3.
data.
Is the image printed correctly?
Checking the printing
3 Print the [Stain Check] of [Test Print] in diagnosis. End of work Go to step 4.
Is the image printed correctly?
Checking the erase lamps
Open the COVER ASSY FRONT, and remove the PHD ASSY.
4 Go to step 8. Go to step 5.
Cheat the safety interlock switch.
Does the four erase LEDs light correctly?
Checking the connectors for connection
Check the connections between the PWBA MCU and LED ASSY
ERASE.
Are P/J141 and P/J14 connected correctly?
Reconnect the
connector(s) P/J141
5 Go to step 6.
and/or P/J14 surely,
then go to step 6.
3-39
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the HARN ASSY LVPS for continuity
Disconnect J14 from the PWBA MCU. Replace the HARN
6 Go to step 7.
Disconnect J141 from the LED ASSY ERASE. ASSY LVPS.
Is each cable of J14 <=> J141 continuous?
Checking the power to LED ASSY ERASE
Replace the LED Replace the PWBA
Disconnect the connector of J14 from the LED ASSY ERASE.
7 ASSY ERASE. MCU. (Refer to
Is the voltage across P14-15pin <=> ground on the PWBA MCU,
(REP4.2) REP8.11)
about +3.3 VDC?
Checking the PHD ASSY for connection
Remove the PHD ASSY.
Are five HV terminals on the PHD ASSY, and five springs on the
frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed?
3-40
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after reseating the PWB ESS
12 Reseat the PWB ESS. End of work Go to step 13.
Is the image printed correctly?
Checking after reseating the TRANSFER ASSY
13 Reseat the TRANSFER ASSY. End of work Go to step 14.
Is the image printed correctly?
Checking after reseating the PWBA HVPS
14 Reseat the PWBA HVPS. End of work Go to step 15.
Is the image printed correctly?
Checking after replacing the PHD ASSY
15 Replace the PHD ASSY. (Refer to REP4.4) End of work Go to step 16.
Is the image printed correctly?
Checking after replacing the FUSER ASSY
Warning: Start the operation after the FUSER ASSY has
16 cooled down. End of work Go to step 17.
Replace the FUSER ASSY. (Refer to REP6.1)
Is the image printed correctly?
Checking after replacing the PWBA MCU Replace the PWB
17 Replace the PWBA MCU. (Refer to REP8.11) End of work ESS. (Refer to
Is the image printed correctly? REP8.3)
3-41
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
There is toner stain all over or a part of the page. The stain appears as very bright
gray stain.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
Checking the printing
incorrect, then
1 Print the Windows test page. Go to step 2.
check the printing
Is the image printed correctly?
data.
Clean the
contaminations with
Checking the contaminations on the paper transfer path
2 soft cloth or cotton Go to step 4.
Are there any contaminations on the paper transfer path?
swab, then go to
step 3.
3 Is the image printed correctly? End of work Go to step 4.
Checking the printing
Print the Windows test page after printing the color photograph or
4 picture. (If the color photograph or picture printing is impossible, End of work Go to step 5.
print the [Toner Palette] of [Test Print] in diagnosis.
Is the image printed correctly?
Checking the erase lamps
Open the COVER ASSY FRONT, and remove the PHD ASSY.
5 Go to step 9. Go to step 6.
Cheat the safety interlock switch.
Does the four erase LEDs light correctly?
3-42
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the connectors for connection
Check the connections between the PWBA MCU and LED ASSY
ERASE.
Are P/J141 and P/J14 connected correctly?
Reconnect the
connector(s) P/J141
6 Go to step 7.
and/or P/J14 surely,
then go to step 7.
3-43
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the PHD ASSY for connection
Remove the PHD ASSY.
Are five HV terminals on the PHD ASSY, and five springs on the
frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed?
Reconnect the
connector(s) P/J40,
13 Go to step 15. P/J41, P/J411 and/or
P/J412 surely, then
go to step 14.
3-44
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after reseating the TRANSFER ASSY
17 Reseat the TRANSFER ASSY. End of work Go to step 18.
Is the image printed correctly?
Checking after reseating the PWBA HVPS
18 Reseat the PWBA HVPS. End of work Go to step 19.
Is the image printed correctly?
Checking after replacing the PHD ASSY
19 Replace the PHD ASSY. (Refer to REP4.4) End of work Go to step 20.
Is the image printed correctly?
Checking after replacing the PWB ESS Replace the PWBA
20 Replace the PWB ESS. (Refer to REP8.3) End of work MCU. (Refer to
Is the image printed correctly? REP8.11)
3-45
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
FIP-1.P12 Skew
Trouble substance
The printed image is not paralleled with both sides of the paper.
Note
Tray is recommended for paper feeding because sheets fed via SSI is prone to skew depending on how the
sheet is placed on SSI.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Use the paper that
Checking the using paper meets the
1 Go to step 3.
Does the using paper meet the specifications? specifications, then
go to step 2.
2 Is the image printed correctly? End of work Go to step 3.
Replace the paper
Checking the paper condition with a new dry and
3 Go to step 5.
Is the paper dry and recommended paper? recommended one,
then go to step 4.
4 Is the image printed correctly? End of work Go to step 5.
Checking the COVER ASSY FRONT for latching Replace the
5 Open and close the COVER ASSY FRONT. End of work defective parts, then
Is the image printed correctly? go to step 6.
6 Is the image printed correctly? End of work Go to step 7.
Checking after reseating the PHD ASSY
7 Reseat the PHD ASSY. End of work Go to step 8.
Is the image printed correctly?
Checking after reseating the TRANSFER ASSY
8 Reseat the TRANSFER ASSY. End of work Go to step 9.
Is the image printed correctly?
Checking the paper feeding tray
9 Go to step 10. Go to step 14.
Is the skewed paper fed from the SSI?
3-46
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking the side guides setting of SSI
10 Reset the side guides. End of work Go to step 11.
Is the image printed correctly?
Remove the foreign
Checking the paper path
11 substances, then go Go to step 13.
Are there any foreign substances on the paper path?
to step 12.
12 Is the image printed correctly? End of work Go to step 13.
Checking the ROLL ASSY REGI and ROLL ASSY METAL for
rotation
Enter the [Motor Test] - [Main Motor FULL2] in diagnosis, and Replace the ROLL
13 then enter the [Regi Clutch]. End of work ASSY REGI. (Refer
Does the Roll Assy Regi and Roll Regi Metal rotate? to REP3.9)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking after reseating the Paper Cassette
14 Reseat the Paper Cassette. End of work Go to step 15.
Is the image printed correctly?
Checking after reseating the paper
15 Reseat the paper in the Paper Cassette. End of work Go to step 16.
Is the image printed correctly?
Checking the side guides of the Paper Cassette
16 Reset the side guides. End of work Go to step 17.
Is the image printed correctly?
Remove the foreign
Checking the paper path
17 substances, then go Go to step 19.
Are there any foreign substances on the paper path?
to step 18.
18 Is the image printed correctly? End of work Go to step 19.
Checking after reseating the HOLDER ASSY RETARD
19 Reseat the HOLDER ASSY RETARD. End of work Go to step 20.
Is the image printed correctly?
Checking after replacing the HOLDER ASSY RETARD
20 Replace the HOLDER ASSY RETARD. (Refer to REP2.3) End of work Go to step 21.
Is the image printed correctly?
Checking after replacing the ROLL ASSY FEED
21 Replace the ROLL ASSY FEED. (Refer to REP3.8) End of work Go to step 22.
Is the image printed correctly?
Checking the ROLL ASSY REGI and ROLL REGI METAL for
rotation
Enter the [Motor Test] - [Main Motor FULL2] in diagnosis, and Replace the ROLL
22 then enter the [Regi Clutch]. End of work ASSY REGI. (Refer
Does the ROLL ASSY REGI and ROLL REGI METAL rotate? to REP3.9)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
3-47
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
The paper comes out from the printer wrinkled, folded or worn-out.
Note
Tray is recommended for paper feeding because sheets fed via SSI is prone to skew depending on how the
sheet is placed on SSI.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Turn on the power
of the air
Checking dew condensation conditioner, and
1 Was the printer installed in the room where the air conditioner Go to step 3. replace a new dray
well works? and recommended
paper, then go to
step 2.
2 Is the image printed correctly? End of work Go to step 3.
Use the paper that
Checking the using paper meets the
3 Go to step 5.
Does the using paper meet the specifications? specifications, then
go to step 4.
4 Is the image printed correctly? End of work Go to step 5.
Replace the paper
Checking the paper condition with a new dry and
5 Go to step 7.
Is the paper dry and recommended paper? recommended one,
then go to step 6.
6 Is the image printed correctly? End of work Go to step 7.
Checking the COVER ASSY FRONT for latching Replace the
7 Open and close the COVER ASSY FRONT. End of work defective parts, then
Is the image printed correctly? go to step 8.
8 Is the image printed correctly? End of work Go to step 9.
3-48
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after reseating the PHD ASSY
9 Reseat the PHD ASSY. End of work Go to step 10.
Is the image printed correctly?
Checking after reseating the FUSER ASSY
Warning: Start the operation after the FUSER ASSY has
10 cooled down. End of work Go to step 11.
Reseat the FUSER ASSY.
Is the image printed correctly?
Checking after reseating the TRANSFER ASSY
11 Reseat the TRANSFER ASSY. End of work Go to step 12.
Is the image printed correctly?
Checking the paper feeding tray
12 Go to step 13. Go to step 17.
Is the damaged paper fed from the SSI?
Checking the side guides setting of SSI
13 Reset the side guides. End of work Go to step 14.
Is the image printed correctly?
Remove the foreign
Checking the paper path
14 substances, then go Go to step 16.
Are there any foreign substances on the paper path?
to step 15.
15 Is the image printed correctly? End of work Go to step 16.
Checking the ROLL ASSY REGI and ROLL REGI METAL for
rotation
Enter the [Motor Test] - [Main Motor FULL2] in diagnosis, and Replace the ROLL
16 then enter the [Regi Clutch]. End of work ASSY REGI. (Refer
Does the ROLL ASSY REGI and ROLL REGI METAL rotate? to REP3.9)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking after reseating the Paper Cassette
17 Reseat the Paper Cassette. End of work Go to step 18.
Is the image printed correctly?
Checking the side guides of the Paper Cassette
18 Reset the side guides. End of work Go to step 19.
Is the image printed correctly?
Checking after reseating a new paper
19 Reseat a new paper in the Paper Cassette. End of work Go to step 20.
Is the image printed correctly?
Remove the foreign
Checking the paper path
20 substances, then go Go to step 22.
Are there any foreign substances on the paper path?
to step 21.
21 Is the image printed correctly? End of work Go to step 22.
Checking after reseating the HOLDER ASSY RETARD
22 Reseat the HOLDER ASSY RETARD. End of work Go to step 23.
Is the image printed correctly?
Checking after replacing the HOLDER ASSY RETARD
23 Replace the HOLDER ASSY RETARD. (Refer to REP2.3) End of work Go to step 24.
Is the image printed correctly?
3-49
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Checking after replacing the ROLL ASSY FEED
24 Replace the ROLL ASSY FEED. (Refer to REP3.8) End of work Go to step 25.
Is the image printed correctly?
Checking the ROLL ASSY REGI and ROLL REGI METAL for
rotation
Enter the [Motor Test] - [Main Motor FULL2] in diagnosis, and Replace the ROLL
25 then enter the [Regi Clutch]. End of work ASSY REGI. (Refer
Does the ROLL ASSY REGI and ROLL REGI METAL rotate? to REP3.9)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
3-50
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
FIP-1.P14 No fix
Trouble substance
The printed image is not fixed on the paper properly. The image easily comes off
when rubbed.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Use the paper that
Checking the using paper meets the
1 Go to step 3.
Does the using paper meet the specifications? specifications, then
go to step 2.
2 Is the image printed correctly? End of work Go to step 3.
Replace the paper
Checking the paper condition with a new dry and
3 Go to step 5.
Is the paper dry and recommended paper? recommended one,
then go to step 4.
4 Is the image printed correctly? End of work Go to step 5.
Replace the toner
Checking the Toner Type
5 Go to step 7. with Xerox Toner,
Is the Xerox Toner seated?
then go to step 6.
6 Is the image printed correctly? End of work Go to step 7.
Checking the power cord for connection
Connect the power cord with other wall outlet. (Never connect the
7 End of work Go to step 8.
power cord into other connector of the same wall outlet.)
Is the image printed correctly?
Checking after reseating the FUSER ASSY
Warning: Start the operation after the FUSER ASSY has
8 cooled down. End of work Go to step 9.
Reseat the FUSER ASSY.
Is the image printed correctly?
Checking after replacing the FUSER ASSY
Warning: Start the operation after the FUSER ASSY has Replace the PWBA
9 cooled down. MCU. (Refer to End of work
Replace the FUSER ASSY. (Refer to REP6.1) REP8.11)
Does the error still occur when printing?
3-51
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Trouble substance
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign materials on the
transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Turn OFF/ON the power.
1 Does the color registration (color shift) appear on the printed Go to step 2. End of work
material when printing?
Printing data is
Checking the printing
incorrect, then
2 Print the Windows test page. Go to step 3.
check the printing
Is the image printed correctly?
data.
Replace the paper
Checking the paper condition with a new dry and
3 Go to step 5.
Is the paper dry and recommended paper? recommended one,
then go to step 4.
Does the color registration appear on the printed material when
4 Go to step 5. End of work
printing?
Checking the COVER ASSY FRONT for latching
Open and close the COVER ASSY FRONT.
5 Go to step 6. End of work
Does the color registration appear on the printed material when
printing?
Checking after reseating the PHD ASSY
Reseat the PHD ASSY.
6 Go to step 7. Go to step 8.
Does the banding error appear on the printed material when
printing?
Checking after reseating the TRANSFER ASSY
Reseat the TRANSFER ASSY.
7 Go to step 8. End of work.
Does the banding error appear on the printed material when
printing?
3-52
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Remedy
Step Check
Yes No
Adjusting the color registration automatically
Checked by [Adjust Color Regi] of [Adjust Color Regi] in
8 [Maintenance Mode] of [Admin Menu]. Go to step 9. End of work
Does the color registration appear on the printed material when
printing?
Adjusting the color registration manually
Checked by [Enter Number] of [Adjust Color Regi] in
[Maintenance Mode] of [Admin Menu].
9 Go to step 10. End of work
(Refer to user's Manual.)
Does the color registration appear on the printed material when
printing?
Checking after replacing the PHD ASSY
10 Replace the PHD ASSY. (Refer to REP4.4) Go to step 11. End of work
Does the error appear on the printed material when printing?
Checking after replacing the TRANSFER ASSY
11 Replace the TRANSFER ASSY. (Refer to REP6.3) Go to step 12. End of work
Does the error appear on the printed material when printing?
Checking after replacing the PWBA MCU
12 Replace the PWBA MCU. (Refer to REP8.11) Replace the printer. End of work
Does the error appear on the printed material when printing?
3-53
Chapter 3 Image Quality Troubleshooting
3.1 Image Quality Trouble
Blank page
3-54
Chapter 4 Repairs and Adjustments
CONTENTS
4.1 Preface .......................................................................................................................4-1
4.1.1 Before starting service procedure ................................................................................................... 4-2
4.1.2 General notes ................................................................................................................................. 4-4
4.2 Removal and Replacement Procedures (REP) ..........................................................4-5
PL1 COVERS .......................................................................................................................................... 4-5
REP1.1 (SCC) COVER TOP (PL1.1.1)............................................................................................... 4-5
REP1.2 TRAY EXT (PL1.1.2) ............................................................................................................. 4-8
REP1.3 (SCC) COVER REAR (PL1.1.3) .......................................................................................... 4-10
REP1.4 COVER CST (PL1.1.4)........................................................................................................ 4-12
REP1.5 COVER ASSY WINDOW TNR (PL1.1.5) ............................................................................ 4-13
REP1.6 COVER SIDE R (PL1.1.6) ................................................................................................... 4-15
REP1.7 COVER ASSY FRONT (PL1.1.7) ........................................................................................ 4-17
REP1.8 LATCH FRONT (PL1.1.8).................................................................................................... 4-20
REP1.9 HARNESS ASSY A-OP (PL1.1.17), KIT COVER FRONT (PL1.1.97, 98, 99) .................... 4-22
REP1.10 SHAFT PIVOT (PL1.1.18) ................................................................................................. 4-25
REP1.11 CONSOLE ASSY PANEL (PL1.1.19)................................................................................ 4-26
REP1.12 (SCC) COVER SIDE L (PL1.1.20)..................................................................................... 4-29
REP1.13 KIT CVR HARNESS (PL1.1.95) ........................................................................................ 4-31
REP1.14 KIT GUIDE BELT (PL1.1.96)............................................................................................. 4-33
PL2 PAPER CASSETTE ....................................................................................................................... 4-35
REP2.1 CASSETTE ASSY 250 (PL2.1.1) ........................................................................................ 4-35
REP2.2 PLATE ASSY BOTTOM (PL2.1.2) ...................................................................................... 4-36
REP2.3 HOLDER ASSY RETARD (PL2.1.5) ................................................................................... 4-38
REP2.4 LATCH BOTTOM L (PL2.1.14), SPRING LATCH B (PL2.1.16).......................................... 4-40
REP2.5 LATCH BOTTOM R (PL2.1.15), SPRING LATCH B (PL2.1.16) ......................................... 4-41
REP2.6 TRAY ASSY EXTENSION (PL2.1.17)................................................................................. 4-42
REP2.7 GUIDE ASSY END (PL2.1.23) ............................................................................................ 4-43
REP2.8 KIT SIDE GUIDE (PL2.1.99) ............................................................................................... 4-44
PL3 PAPER FEEDER............................................................................................................................ 4-47
REP3.1 (SCC) CLUTCH ASSY DRV (PL3.1.1) ................................................................................ 4-47
REP3.2 BEARING REGI (PL3.1.2)................................................................................................... 4-50
REP3.3 UPPER UNIT (REFERENCE ONLY) .................................................................................. 4-51
REP3.4 (SCC) FEEDER ASSY V (PL3.1.3) ..................................................................................... 4-57
REP3.5 STOPPER CST (PL3.1.7) ................................................................................................... 4-58
REP3.6 ARRESTER ENE112D-10A (PL3.1.20)............................................................................... 4-59
REP3.7 KIT SOLENOID FEED (PL3.1.99) ....................................................................................... 4-61
REP3.8 ROLL ASSY FEED (PL3.2.4) .............................................................................................. 4-65
REP3.9 ROLL ASSY REGI (PL3.2.9) ............................................................................................... 4-68
REP3.10 SENSOR PHOTO: SSI NO PAPER (PL3.2.13) ................................................................ 4-71
REP3.11 SENSOR PHOTO: CST NO PAPER (PL3.2.13) ............................................................... 4-73
REP3.12 SENSOR PHOTO: REGI (PL3.2.13) ................................................................................. 4-74
REP3.13 ACTUATOR REGI IN (PL3.2.11), SPRING ACT REGI (PL3.2.12) ................................... 4-76
REP3.14 ACTUATOR SSI (PL3.2.14), SPRING ACT SSI (PL3.2.15).............................................. 4-77
REP3.15 SPRING STP (PL3.2.16), ACTUATOR ASSY NO PAPER (PL3.2.32) ............................. 4-80
PL4 XEROGRAPHICS........................................................................................................................... 4-81
REP4.1 HOLDER CRUM (PL4.1.3), HARN ASSY PHD XPRE (PL9.1.11) ...................................... 4-81
REP4.2 LED ASSY ERASE (PL4.1.8) .............................................................................................. 4-84
REP4.3 (SCC) PWBA HVPS (PL4.1.19) .......................................................................................... 4-86
REP4.4 PHD ASSY (PL4.1.21)......................................................................................................... 4-88
REP4.5 KIT BLOCK PHD RIGHT (PL4.1.97) ................................................................................... 4-90
REP4.6 KIT BLOCK PHD LEFT (PL4.1.98)...................................................................................... 4-93
REP4.7 KIT ROS (PL4.1.99) ............................................................................................................ 4-96
PL5 DISPENSER................................................................................................................................. 4-103
REP5.1 DISPENSER ASSY (PL5.1.1) ........................................................................................... 4-103
REP5.2 FRAME ASSY MOT (PL5.1.2)........................................................................................... 4-111
REP5.3 (SCC) MOTOR ASSY DISP (PL5.1.3) .............................................................................. 4-113
REP5.4 SWITCH (PL5.1.9)............................................................................................................. 4-114
REP5.5 HOUSING ASSY AUGER (PL5.1.10)................................................................................ 4-116
REP5.6 CONNECTOR CRUM (PL5.1.14)...................................................................................... 4-117
REP5.7 TONER CARTRIDGE (K), (C), (M), (Y) (PL5.1.21~24) ..................................................... 4-118
REP5.8 KIT HOLDER TCRU (K), (C), (M), (Y) (PL5.1.96~99) ....................................................... 4-121
PL6 TRANSFER & FUSER.................................................................................................................. 4-123
REP6.1 FUSER ASSY (PL6.1.1) .................................................................................................... 4-123
REP6.2 STOPPER PIVOT (PL6.1.3), GEAR T4 (PL6.1.5), SHAFT ASSY PIVOT (PL6.1.6)......... 4-125
REP6.3 TRANSFER ASSY (PL6.1.7)............................................................................................. 4-130
PL7 DRIVE........................................................................................................................................... 4-133
REP7.1 (SCC) DRIVE ASSY SUB (PL7.1.1).................................................................................. 4-133
REP7.2 (SCC) DRIVE ASSY MAIN (PL7.1.2) ................................................................................ 4-136
REP7.3 GEAR P2 (PL7.1.3) ........................................................................................................... 4-138
REP7.4 (SCC) DRIVE ASSY PH (PL7.1.4) .................................................................................... 4-140
REP7.5 SENSOR PHOTO: COLOR MODE SWITCHING SENSOR (PL7.1.7) ............................. 4-144
PL8 ELECTRICAL ............................................................................................................................... 4-146
REP8.1 (SCC) FAN MAIN (PL8.1.1)............................................................................................... 4-146
REP8.2 DUCT FAN (PL8.1.2)......................................................................................................... 4-148
REP8.3 (ISC) (SCC) PWBA ESS (PL8.1.9).................................................................................... 4-152
REP8.4 MULTI PROTOCOL CARD (PL8.1.11).............................................................................. 4-159
REP8.5 MEMORY CARD (PL8.1.12) ............................................................................................. 4-161
REP8.6 (SCC) PWBA LVPS (PL8.2.1) ........................................................................................... 4-164
REP8.7 HARN ASSY INTERLOCK (PL8.2.5) ................................................................................ 4-167
REP8.8 SENSOR HUM (PL8.2.7) .................................................................................................. 4-169
REP8.9 (SCC) HARN ASSY SW PWR (PL8.2.9)........................................................................... 4-171
REP8.10 BREAKER GFI (PL8.2.11)............................................................................................... 4-175
REP8.11 (SCC) PWBA MCU (PL8.2.13) ........................................................................................ 4-178
REP8.12 PWBA EEPROM (XPRO) (PL8.2.16) .............................................................................. 4-182
REP8.13 ARRESTER ENE112D-10A (PL8.2.22)........................................................................... 4-184
4.3 Adjustments............................................................................................................4-186
ADJ4.3.1 Firmware .............................................................................................................................. 4-186
ADJ4.3.1.1 ESS F/W ...................................................................................................................... 4-186
ADJ4.3.1.2 MCU F/W ..................................................................................................................... 4-189
ADJ4.3.2 Directions for Replacing Important Information Stored Component..................................... 4-192
Chapter 4 Repairs and Adjustments
4.1 Preface
4.1 Preface
Parts removal and replacement procedures are described in major 8 items which correspond to classification of parts list.
z REP 1 COVERS
z REP 2 PAPER CASSETTE
z REP 3 PAPER FEEDER
z REP 4 XEROGRAPHICS
z REP 5 DISPENSER
z REP 6 TRANSFER & FUSER
z REP 7 DRIVE
z REP 8 ELECTRICAL
Note
When working on an item which is controlled as a spare part but the procedure therefore is not described,
observe carefully how the part is attached before removing the item.
Note
As a general rule, optional items are assumed to be removed from the equipment. However, you may work
with optional items attached if it does not disturb your work.
Control of the safety of components that are designated Safety Critical Components shall conform to Fuji Xerox Co. Ltd-
stipulated rules and regulations on Safety Critical Components.
Important Information Stored Components store customers' important information they have entered after machine
installation. When replacing Important Information Stored Components, you must replace and discard them, following
the procedure described in Chapter 4 Adjustments. Take care never to let customer information leak out.
4-1
Chapter 4 Repairs and Adjustments
4.1 Preface
z Start the procedure after turning off the power and removing the power cord from the outlet.
z When performing the service operation around the FUSER ASSY, ensure that FUSER ASSY and its
surrounding area have cooled down sufficiently.
z Pay sufficient attention to the parts during the procedure because they may be broken or may not perform their
functions properly if unreasonable force is applied.
z Since various types of screws are used, ensure that the right screws are used in their right positions. Use
special caution not to confuse the screws for plastic and the ones for sheet metal, because using the wrong type
of screw may result in damage to the screw threads or other troubles.
Major appli-
How to Points to be
No. Type Application Shape cation
distinguish noted
locations
Plastic
Oblique screwing
•Silver-colored damages the
Screw for •Thread is coarser thread because
1 plastic than that of the this screw cuts -
Silver, tap Coarse sheet metal type. female threads in
•Screw tip is thin. the base material
Parts etc Plastic
as it goes in.
Sheet metal
•Silver-colored
Screw for
•Diameter of the
2 metal sheet -
thread section is
Silver
uniform.
Parts etc Sheet metal
4-2
Chapter 4 Repairs and Adjustments
4.1 Preface
z Wear a wristband or the like as far as possible to remove static electricity of the human body.
z Keep the front cover closed. Buzzer goes off when the machine is left powered on with the front cover open
for five minutes or longer to prevent the drum deterioration due to exposure to light.
z When opening the front door in a removal/replacement operation, cover the drum to keep it from being
exposed to light.
z Remove PAPER CASSETTE, PHD ASSY, TONER CARTRIDGE and FUSER ASSY, and put them in a place
where they do not affect the procedure. (Note that the service procedures can be performed with those parts in
place depending on the target section of removal/replacement.)
FUSER ASSY
PHD ASSY
PAPER CASSETTE
TONER CARTRIDGE (C)
Wsb03001GA
4-3
Chapter 4 Repairs and Adjustments
4.1 Preface
z The string “(PL X.Y.Z)” suffixed to the part name in the procedure denotes that the part corresponds to the
plate (PL) “X.Y”, item “Z” of [Engineering Parts list], and its shape and fitting position can be checked in
[Engineering Parts list].
z Directional descriptions used in the procedures are defined as follows:
-Front: Direction toward you when facing the front of the printer.
-Rear: Direction opposite to the front when facing the front of the printer.
-Left: Left-hand direction when facing the front of the printer.
-Right: Right-hand direction when facing the front of the printer
Wsb03002GA
z The string “(REP X.Y)” that appears in or at the end of the procedure denotes that the related service
procedure is described in [REP X.Y].
z Screws shown in the illustrations are to be unscrewed and removed using a Phillips head (cross-slot)
screwdriver, unless otherwise specified.
z Black arrows shown in the illustrations denote moving directions. When numbers are assigned to these
arrows, they refer to the order in the procedure.
z Refer to Chapter 7 Connector [P (plug) / J (jack)] for the positions of connectors (P/J).
4-4
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
4 Remove the two screws (silver, tap, 8mm) that fix the COVER TOP (PL1.1.1) to the printer.
4-5
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
5 Lift up the front side of the COVER TOP to release the COVER TOP from the two pegs on the printer.
6 Slide the COVER TOP to backward and lift up it to release the COVER TOP from the hooks.
Note
Release the left and right sides of the COVER TOP in order.
4-6
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4-7
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
2 Press the right side of the TRAY EXT to the left, to release the hole of the TRAY EXT from the boss of the
printer.
4-8
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4-9
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
10 Remove the two screws (silver, tap, 8mm) that fix the COVER REAR (PL1.1.3) to the printer.
4-10
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4-11
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
2 Press the left and right sides of the COVER CST (PL1.1.4) to release the two hooks from the holes of the
printer, remove it.
4-12
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
2 Press the upper hinge of the COVER ASSY WINDOW TNR to release the boss on the hinge from the hole
of the printer, move the COVER ASSY WINDOW TNR to arrow direction.
4-13
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4-14
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
4-15
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
6 Remove the seven screws (silver, tap, 8mm) that fix the COVER SIDE R (PL1.1.6) to the printer.
4-16
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
Accesses Position (The 10), 11) and 12) show the procedure number.)
Note
When carrying out the work described next procedure, leave the relay connector on the COVER
ASSY FRONT side.
4-17
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
10 Release the harness of the HARNESS ASSY A-OP (PL1.1.17) from the rib of the printer, disengage the
connector (P/J2900) of the HARNESS ASSY B (PL9.1.12).
11 Release the HARNESS ASSY A-OP from the hooks of the printer.
12 Insert the right side under part of the COVER ASSY FRONT (PL1.1.7) into the inside of the printer.
4-18
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
13 Tilt the COVER ASSY FRONT, release the left side boss of the TRANSFER ASSY (PL6.1.7) from the
COVER ASSY FRONT.
14 Release the right side boss of the TRANSFER ASSY from the COVER ASSY FRONT, remove the
COVER ASSY FRONT from the printer.
4-19
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
Note
Described below is the removal procedure common among the left and right LATCH FRONTs.
11 Release the hook of the LATCH FRONT (PL1.1.8), rotate the LATCH FRONT by 90 degrees.
4-20
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4-21
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
4-22
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
15 Remove the SPRING LATCH OUT (PL1.1.10) from the PLATE LATCH (PL1.1.9).
4-23
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
18 Release the HARNESS ASSY A-OP (PL1.1.17) from the hooks of the COVER ASSY FRONT.
19 Pull the HARNESS ASSY A-OP out from the CONSOLE ASSY PANEL side, remove it.
4-24
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
Described below is the removal procedure common among the left and right SHAFT PIVOTs (PL1.1.18).
[Removal]
2 Release the hook of the SHAFT PIVOT (PL1.1.18) to pull out the SHAFT PIVOT.
4-25
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
Take care not to move the CONSOLE ASSY PANEL away from the COVER ASSY FRONT too far
because the CONSOLE ASSY PANEL is secured to the HARNESS ASSY A-OP.
Note
When carrying out the work described next procedure, take care not to drop the CONSOLE ASSY
PANEL.
3 Release the six hooks of the CONSOLE ASSY PANEL (PL1.1.19), using a miniature screwdriver.
4-26
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4 Remove the CONSOLE ASSY PANEL from the COVER ASSY FRONT.
5 Disengage the connector (P/J220) of the CONSOLE ASSY PANEL, and then remove the CONSOLE
ASSY PANEL.
4-27
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
Set the core of the HARNESS ASSY A-OP to the space of the COVER ASSY FRONT when
attaching the COVER ASSY FRONT.
4-28
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
5 Remove the three screws (silver, tap, 8mm) that fix the COVER SIDE L (PL1.1.20) to the printer.
4-29
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
7 Swing the COVER SIDE L to backward, to release the two notches of the COVER SIDE L from the two
hooks of the COVER REAR (PL1.1.3). Remove the COVER SIDE L from the printer.
4-30
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
11 Remove the two screws (silver, tap, 8mm) that fix the KIT CVR HARNESS (PL1.1.95) to the COVER
ASSY FRONT.
4-31
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
12 Remove the KIT CVR HARNESS from the COVER ASSY FRONT.
Note
When attaching the KIT CVR HARNESS, mate the tabs of the KIT CVR HARNESS with the notch
and the hole of the COVER ASSY FRONT.
4-32
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
11 Remove the three screws (silver, tap, 8mm) that fix the KIT GUIDE BELT (PL1.1.96) to the COVER
ASSY FRONT.
4-33
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
12 Remove the KIT GUIDE BELT from the COVER ASSY FRONT.
Note
When attaching the KIT GUIDE BELT, mate the tabs of the KIT GUIDE BELT with the notch and hole
of the COVER ASSY FRONT.
4-34
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
1 Pull out the CASSETTE ASSY 250 (PL2.1.1) from the printer.
4-35
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
2 Push the LATCH BOTTOM L (PL2.1.14) and the LATCH BOTTOM R (PL2.1.15), lift the PLATE
ASSY BOTTOM (PL2.1.2) up.
3 Release the left and right bosses of the PLATE ASSY BOTTOM by pressing the left and right of the
HOUSING CST 250 (PL2.1.18) to outside direction.
4 Push the left and right hooks of the HOUSING CST 250 to release the PLATE ASSY BOTTOM, remove
the PLATE ASSY BOTTOM from the CASSETTE ASSY 250 (PL2.1.1).
Note
When attaching the PLATE ASSY BOTTOM, make sure that the bosses on the under side of the
PLATE ASSY BOTTOM were attached to the SPRING N/F L (PL2.1.3) and the SPRING N/F R
(PL2.1.4).
LATCH BOTTOM R
LATCH BOTTOM L
Wsb04001FA
4-36
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Wsb04002FA
4-37
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
2 Hold the CASSETTE ASSY 250 (PL2.1.1) and pinch the left and right hooks of the HOLDER ASSY
RETARD (PL2.1.5). Swing the HOLDER ASSY RETARD to release the two hooks.
3 Pull up the HOLDER ASSY RETARD to remove the HOLDER ASSY RETARD from the CASSETTE
ASSY 250.
4-38
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
Mate the under tab of the HOLDER ASSY RETARD with the hole of the CASSETTE ASSY 250 when
attaching the HOLDER ASSY RETARD.
4-39
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
3 Remove the SPRING LATCH B (PL2.1.16) from the bosses of the LATCH BOTTOM L (PL2.1.14) and
the HOUSING CST 250 (PL2.1.18)
4 Shift the LATCH BOTTOM L to inside, remove the LATCH BOTTOM L from the groove of the
HOUSING CST 250.
Note
When the LATCH BOTTOM L and the LATCH BOTTOM R are removed at same time, use caution
not to confuse their securing positions.
LATCH BOTTOM L
SPRING LATCH B
Wsb04003FA
4-40
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
3 Remove the SPRING LATCH B (PL2.1.16) from the bosses of the LATCH BOTTOM R (PL2.1.15) and
the HOUSING CST 250 (PL2.1.18).
4 Shift the LATCH BOTTOM R to inside, remove the LATCH BOTTOM R from the groove of the
HOUSING CST 250.
Note
When the LATCH BOTTOM L and the LATCH BOTTOM R are removed at same time, use caution
not to confuse their securing positions.
LATCH BOTTOM R
SPRING LATCH B
Wsb04004FA
4-41
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
3 Push the back center of the HOUSING CST 250 (PL2.1.18) to release the stopper of the TRAY ASSY
EXTENSION.
4 Remove the TRAY ASSY EXTENSION from the CASSETTE ASSY 250 (PL2.1.1) by depressing the
latch lever of the TRAY ASSY EXTENSION.
TRAY ASSY EXTENSION
Wsb04005FA
4-42
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
4 Push the front center of the TRAY ASSY EXTENSION to release the stopper of the GUIDE ASSY END.
5 Remove the GUIDE ASSY END from the CASSETTE ASSY 250 (PL2.1.1) by depressing the latch lever
of the GUIDE ASSY END.
GUIDE ASSY END
Wsb04006FA
4-43
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
3 Release the hook that fixes the GEAR PINION (PL2.1.7), remove the GEAR PINION from the
CASSETTE ASSY 250 (PL2.1.1).
4 Shift the GUIDE SIDE L (PL2.1.6) to inside to mate the two under hooks on the GUIDE SIDE L with
holes of the HOUSING CST 250 (PL2.1.18).
5 Remove GUIDE SIDE L from CASETTTE ASSY 250 by sliding GUIDE SIDE L so that the three hooks
(left, center, right) on the bottom are released from the holes on HOUSING CST 250. Ensure that the
hooks are released one by one from left to right.
6 Shift the GUIDE SIDE ASSY R (PL2.1.8) to inside to mate the two under hooks on the GUIDE SIDE
ASSY R with the holes of the HOUSING CST 250.
7 Remove GUIDE SIDE R from CASETTTE ASSY 250 by sliding GUIDE SIDE L so that the three hooks
(right, center, left) on the bottom are released from the holes on HOUSING CST 250. Ensure that the
hooks are released one by one from right to left.
Note
Shift the GUIDE SIDE L and GUIDE SIDE ASSY R to outside before attaching the GEAR PINION.
GEAR PINION
Wsb04007FA
4-44
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
hook
GUIDE SIDE L
Wsb04008FA
4-45
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
hook
GUIDE SIDE R
Wsb04009FA
4-46
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
7 Release the harness of the CLUTCH ASSY DRV (PL3.1.1) from the hook of the DRIVE ASSY PH
(PL7.1.4).
Note
When carrying out the work described next procedure, leave the relay connector on the printer
harness side.
4-47
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
9 Remove the E-ring that fixes the CLUTCH ASSY DRV to the shaft, using a miniature screwdriver,
remove the CLUTCH ASSY DRV.
4-48
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
When attaching the CLUTCH ASSY DRV, mate the notch of the CLUTCH ASSY DRV with the rib of
the DRIVE ASSY PH.
4-49
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
8 Release the two hooks of the BEARING REGI (PL3.1.2), remove the BEARING REGI from the shaft.
4-50
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
21 Remove the STOPPER PIVOT, GEAR T4 and SHAFT ASSY PIVOT. (REP6.2)
4-51
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Accesses Position (All the numbers show the procedure number.)
23 Remove the one screw (silver, with washer, 6mm) that fixes the grounding terminal of the HARN ASSY
GFI GND (PL8.2.10).
24 Disengage the connector (P/J48) of the HARN ASSY SW PWR (PL8.2.9) on the PWBA LVPS (PL8.2.1),
release the hook of the GUIDE HARNESS AC (PL8.2.6).
4-52
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
25 Remove the GUIDE HARNESS AC from the printer together with the HARN ASSY SW PWR.
26 Remove the two screws (silver, 6mm) that fix the BRACKET MCU R (PL8.2.15) to the printer.
4-53
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
28 Remove the two screws that fix the front side of the printer frame.
29 Remove the two screws that fix the under part of the DISPENSER ASSY (PL5.1.1).
30 Open the HOLDER TCRU (K), (C), (M), and (Y), remove the one screw (silver, tap, 8mm) that fixes the
right side of the printer frame.
4-54
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
31 Remove the one screw (silver, M4, 6mm) that fixes the rear side of the DISPENSER ASSY and the one
screw (silver, tap, 8mm) that fixes the MCU L (PL8.2.18).
32 Remove the one screw (silver, tap, 8mm) that fixes the left side of the printer frame and the one screw
(silver, tap, 8mm) that fixes the BRACKET MCU L.
4-55
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
When attaching the UPPER UNIT, route the connection harness of the TRANSFER ASSY through
the notch of the UPPER UNIT.
Note
When attaching the UPPER UNIT, mate the two holes of the UPPER UNIT with the bosses of the
FEEDER ASSY V.
4-56
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
2 Remove the eight screws (silver, tap, 8mm) that fix the FRAME HVPS (PL4.1.20) to the FEEDER ASSY
V (PL3.1.3).
3 Remove the FRAME HVPS from the FEEDER ASSY V together with the PWBA HVPS (PL4.1.19),
remove the FEEDER ASSY V.
4-57
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
3 Remove the one screw (silver, tap, 8mm) that fixes the STOPPER CST (PL3.1.7) to the printer.
4-58
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
7 Remove the two screws (silver, tap, 8mm) that fix the PLATE EARTH FDR (PL3.1.19) and PLATE
EARTH CST (PL3.1.21) to the printer.
Note
When carrying out the work described next procedure, do not bend the PLATE EARTH FDR and the
PLATE EARTH CST
4-59
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
8 Move the ARRESTER ENE112D-10A (PL3.1.20) from between the PLATEs and the frame, remove it.
ARRESTER ENE112D-10A
Wsb04010FA
4-60
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
4-61
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
14 Release the hook of the GEAR ASSY FEED (PL3.1.14), remove the GEAR ASSY FEED from the
SHAFT ASSY FEED (PL3.2.2).
16 Release the hook of the LEVER FEED (PL3.1.11), remove the LEVER FEED from the printer.
4-62
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
17 Release the harness of the SOLENOID FEED MSI (PL3.1.9) from the hooks of the printer.
Note
When carrying out the work described next procedure, leave the relay connector on the printer
harness side.
18 Release the relay connector from the rib of the printer, disengage the connecter (P/J231) of the
SOLENOID FEED MSI.
4-63
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
19 Remove the one screw (silver, tap, 8mm) that fixes the SOLENOID FEED MSI to the printer, remove the
SOLENOID FEED MSI.
Note
When attaching the GEAR ASSY FEED, it is easier to put the D-cut surface of the SHAFT ASSY
FEED on the front.
Note
When attaching the SPRING FEED OUT, make sure that the SPRING FEED OUT position is correct.
4-64
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
4 Release the hook of the ROLL CORE MSI (PL3.2.3) on the left of the ROLL ASSY FEED (PL 3.2.4),
and move the ROLL CORE MSI to left until it stops.
5 Release the groove on the ROLL ASSY FEED from the vertical pin mounted on the SHAFT ASSY FEED
(PL3.2.2) by sliding the ROLL ASSY FEED to the left.
4-65
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
7 Remove the ROLL ASSY FEED from the SHAFT ASSY FEED by rotating the ROLL ASSY FEED 180
degrees.
Wsb04011FA
4-66
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Wsb04012FA
4-67
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
2 Release the hook of the ACTUATOR REGI OUT (PL3.2.6), shift the ACTUATOR REGI ROLL
(PL3.2.8) to right side.
Note
When carrying out the work described next procedure, take care not to drop and lose the SPRING
REGI OUT (PL3.2.7).
3 Release the ACTUATOR REGI OUT from the hook on the CHUTE UP (PL3.2.26), open the
ACTUATOR REGI OUT.
4-68
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4 Remove the left and right E-rings that fix the shaft of the ROLL ASSY REGI (PL3.2.9).
Note
When carrying out work shown below, it is easier to push the ROLL REGI METAL (PL3.2.10) to
frontward.
5 Remove the GEAR REGI R (PL3.2.22), the BEARING EARTH REGI (PL3.2.21) and the BEARING R
(PL3.2.31) from the ROLL ASSY REGI.
7 Shift the ROLL ASSY REGI to left to remove the right shaft of the ROLL ASSY REGI, remove the ROLL
ASSY REGI from the FEEDER ASSY V (PL3.1.3) together with the ACTUATOR REGI OUT and the
ACTUATOR REGI ROLL.
8 Remove the ACTUATOR REGI OUT and the ACTUATOR REGI ROLL from the ROLL ASSY REGI.
4-69
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
After attaching the ACTUATOR REGI OUT and the ACTUATOR REGI ROLL, check the movement
of the ACTUATOR REGI OUT and the ACTUATOR REGI IN.
BEARING R
NOTE
GEAR REGI R
4-70
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
4 Before working, put the paper on the transfer belt to protect from the damage.
Note
When carrying out the work described next procedure, take care not to move the BRACKET SNS
from the printer too far because they are connected with the harness.
4-71
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
5 Remove the two screws (silver, tap, 8mm) that fix the BRACKET SNS (PL3.2.28) to the printer, remove
the BRACKET SNS.
6 Release the three hooks that fix the SENSOR PHOTO: SSI NO PAPER (PL3.2.13) to the BRACKET
SNS, and remove the SENSOR PHOTO: SSI NO PAPER.
4-72
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
2 Release the three hooks that fix the SENSOR PHOTO: CST NO PAPER (PL3.2.13) to the FEEDER
ASSY V (PL3.1.3), and remove the SENSOR PHOTO: CST NO PAPER.
4-73
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
2 Release the hook of the ACTUATOR REGI OUT (PL3.2.6), shift the ACTUATOR REGI ROLL
(PL3.2.8) to right side.
Note
When carrying out the work described next procedure, take care not to drop and lose the SPRING
REGI OUT (PL3.2.7).
3 Release the ACTUATOR REGI OUT from the hook on the CHUTE UP (PL3.2.26), open the
ACTUATOR REGI OUT.
Note
When carrying out the work this procedure, it is easier to push the ACTUATOR REGI IN (PL3.2.11)
to downward.
4-74
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4 Release the three hooks that fix the SENSOR PHOTO: REGI (PL3.2.13) to the FEEDER ASSY V
(PL3.1.3), and remove the SENSOR PHOTO: REGI.
Note
After attaching the ACTUATOR REGI OUT and the ACTUATOR REGI ROLL, check the movement
of the ACTUATOR REGI OUT and the ACTUATOR REGI IN.
4-75
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
3 Release the left shaft of the ACTUATOR REGI IN (PL3.2.11) from the hook of the CHUTE UP
(PL3.2.26).
4 Remove the ACTUATOR REGI IN and the SPRING ACT REGI (PL3.2.12) by releasing the right shaft of
the ACTUATOR REGI IN from the hole of the CHUTE UP.
5 Remove the SPRING ACT REGI from the ACTUATOR REGI IN.
Note
When attaching the ACTUATOR REGI IN and the SPRING ACT REGI, ensure that the SPRING ACT
REGI is hung to ACTUATOR REGI IN and the CHUTE UP correctly.
NOTE
ACTUATOR REGI IN
Wsb04025FA
4-76
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
4 Before working, put the paper on the transfer belt to protect from the damage.
Note
When carrying out the work described next procedure, take care not to move the BRACKET SNS
from the printer too far because they are connected with the harness.
4-77
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
5 Remove the two screws (silver, tap, 8mm) that fix the BRACKET SNS (PL3.2.28) to the printer, remove
the BRACKET SNS.
6 Release the left shaft of the ACTUATOR SSI (PL3.2.14) from the hook of the CHUTE UP (PL3.2.26).
7 Remove the ACTUATOR SSI and the SPRING ACT SSI (PL3.2.15) by releasing the right shaft of the
ACTUATOR SSI from the hole of the CHUTE UP.
4-78
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
When attaching the ACTUATOR SSI and the SPRING ACT SSI, ensure that the SPRING ACT SSI is
hung to ACTUATOR SSI and the CHUTE UP correctly.
NOTE
ACTUATOR SSI
Wsb04026FA
4-79
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
4 Release the left and right shafts of the ACTUATOR ASSY NO PAPER (PL3.2.32) from the hole of the
CHUTE UP by pushing the CHUTE UP (PL3.2.26). Remove the ACTUATOR ASSY NO PAPER and
the SPRING STP (PL3.2.16).
Note
When attaching the ACTUATOR ASSY NO PAPER and the SPRING STP, ensure that the SPRING
STP is hung to ACTUATOR NO PAPER and the CHUTE UP correctly.
SPRING STP
NOTE
Wsb04027FA
4-80
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
PL4 XEROGRAPHICS
REP4.1 HOLDER CRUM (PL4.1.3), HARN ASSY PHD XPRE (PL9.1.11)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
17 Release the three hooks that fix the HOLDER CRUM (PL4.1.3) to the printer, and remove the HOLDER
CRUM.
18 Remove the CONNECTOR CRUM of the HARN ASSY PHD XPRO (PL9.1.11) from the printer.
4-81
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
20 Release the HARN ASSY PHD XPRO from the hook of the printer and the GUIDE HARNESS MCU
(PL8.2.19), remove it.
HOLDER CRUM
Wsb04015FA
4-82
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
CONNECT CRUM
Wsb04016FA
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4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
7 Remove the two screws (silver, tap, 8mm) that fix the LED ASSY ERASE (PL4.1.8) to the printer.
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4.2 Removal and Replacement Procedures (REP)
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Use the wrist strap to protect the PWB from the electrostatic.
2 Remove the seven screws (silver, 6mm) that fix the PWBA HVPS (PL4.1.19) to the FRAME HVPS
(PL4.1.20).
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4.2 Removal and Replacement Procedures (REP)
Note
When attaching the PWBA HVPS, mate the notch and hole of the PWBA HVPS with the tabs of the
FRAME HVPS.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
When carrying out the work this procedure, take care not to cover the left and right of the belt guards
with the paper.
2 Put the paper on the TRANSFER ASSY (PL6.1.7) to protect the belt.
3 Rotate the four stoppers of the PHD ASSY (PL4.1.21) to the counter clockwise direction, to release the
lock.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4 Remove the PHD ASSY toward you by pulling it by the left and right handles.
Note
When attaching the PHD ASSY, do not break the belt of the TRANSFER ASSY.
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4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
Accesses Position (The 8), 9), 10) and 11) show the procedure number.)
Note
Described below is the removal procedure common among the upper and lower BLOCK STOPPER
PHD ADs (PL4.1.7).
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
8 Release the hook of the BLOCK STOPPER PHD AD (PL4.1.7), using a miniature screwdriver.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
11 Rotate the LEVER PHD (PL4.1.5) slightly, remove the LEVER PHD from the printer.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Accesses Position (The 16), 17), 18) and 19) show the procedure number.)
Note
Described next procedure is the removal procedure common among the upper and lower BLOCK
STOPPER PDH Ds (PL4.1.6).
16 Release the hook of the BLOCK STOPPER PHD D (PL4.1.6), using a miniature screwdriver.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
19 Rotate the LEVER PHD (PL4.1.5) slightly, remove the LEVER PHD from the printer.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
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4.2 Removal and Replacement Procedures (REP)
Accesses Position (All the numbers show the procedure number.)
16 Remove the one screw (silver, with washer, 6mm) that fixes the grounding terminal of the HARN ASSY
GFI GND (PL8.2.10).
17 Disengage the connector (P/J48) of the HARN ASSY SW PWR (PL8.2.9) on the PWBA LVPS (PL8.2.1),
release the hook of the GUIDE HARNESS AC (PL8.2.6).
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4.2 Removal and Replacement Procedures (REP)
18 Remove the GUIDE HARNESS AC from the printer together with the HARN ASSY SW PWR.
19 Remove the two screws (silver, 6mm) that fix the BRACKET MCU R (PL8.2.15) to the printer.
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21 Remove all the connectors on the PWBA LVPS, release the harness of the HARN ASSY FUSER
(PL6.1.2) from the GUIDE HARNESS FSR (PL8.2.2).
22 Release the hooks of the GUIDE HARNESS FSR, move the GUIDE HARNESS FSR to remove it from
the FRAME ASSY LVPS (PL8.2.3).
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23 Remove the two screws (silver, M4, 6mm) and the six screws (silver, tap, 8mm) that fix the FRAME
ASSY LVPS to the printer.
24 Remove the one screw (silver, M4, 6mm) that fixes the DRIVE ASSY SUB (PL7.1.1) to the FRAME
ASSY LVPS, remove the FRAME ASSY LVPS from the printer together with the PWBA LVPS.
25 Disengage the two connectors (P/J411, 412) of the ROS ASSY (PL4.1.1).
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4.2 Removal and Replacement Procedures (REP)
26 Remove the four screws (silver, tap, 8mm) that fix the left and right sides of the SPRING ROSs (PL4.1.2)
to the printer. Remove the SPRING ROSs from the printer.
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4.2 Removal and Replacement Procedures (REP)
Note
When attaching the ROS ASSY, Mate the under side boss of the ROS ASSY with the hole of the
printer.
Note
When attaching the ROS ASSY, ensure that the SPRING ROS is oriented to the direction.
Note
Since two types of screws are used for securing the FRAME ASSY LVPS, ensure that the right
screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
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4.2 Removal and Replacement Procedures (REP)
PL5 DISPENSER
REP5.1 DISPENSER ASSY (PL5.1.1)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
17 Remove the KIT HOLDER TCRU (K), (C), (M), (Y). (REP5.8)
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4.2 Removal and Replacement Procedures (REP)
Accesses Position (All the numbers show the procedure number.)
18 Remove the one screw (silver, with washer, 6mm) that fixes the grounding terminal of the HARN ASSY
GFI GND (PL8.2.10).
19 Disengage the connector (P/J48) of the HARN ASSY SW PWR (PL8.2.9) on the PWBA LVPS (PL8.2.1),
release the hook of the GUIDE HARNESS AC (PL8.2.6).
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4.2 Removal and Replacement Procedures (REP)
20 Remove the GUIDE HARNESS AC from the printer together with the HARN ASSY SW PWR.
21 Remove the two screws (silver, 6mm) that fix the BRACKET MCU R (PL8.2.15) to the printer.
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4.2 Removal and Replacement Procedures (REP)
23 Remove all the connectors on the PWBA LVPS, release the harness of the HARN ASSY FUSER
(PL6.1.2) from the GUIDE HARNESS FSR (PL8.2.2).
24 Release the hooks of the GUIDE HARNESS FSR, move the GUIDE HARNESS FSR to remove it from
the FRAME ASSY LVPS (PL8.2.3).
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4.2 Removal and Replacement Procedures (REP)
25 Remove the two screws (silver, M4, 6mm) and the six screws (silver, tap, 8mm) that fix the FRAME
ASSY LVPS to the printer.
26 Remove the one screw (silver, M4, 6mm) that fixes the DRIVE ASSY SUB (PL7.1.1) to the FRAME
ASSY LVPS, remove the FRAME ASSY LVPS from the printer together with the PWBA LVPS.
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4.2 Removal and Replacement Procedures (REP)
27 Release the hook of the connector of the HARN ASSY TEST RL (PL5.1.28), using pliers, and then
remove it from the DISPENSER ASSY (PL5.1.1).
28 Remove the HARN ASSY FUSER (PL6.1.2), HARN ASSY LVPS (PL9.1.3), HARN ASSY 24V
(PL9.1.4), HARN ASSY ESS POWER (PL9.1.10) and HARNESS ASSY B (PL9.1.12) from the hooks of
the DISPENSER ASSY.
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4.2 Removal and Replacement Procedures (REP)
29 Remove the four screws (silver, tap, 8mm) that fix the DISPENSER ASSY to the printer.
30 Remove the one screw (silver, M4, 6mm) that fixes the rear side of the DISPENSER ASSY to the printer.
31 Release the hole of the DISPENSER ASSY from the boss of the printer, move the DISPENSER ASSY to
backward. Remove the DISPENSER ASSY from the printer.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
Since two types of screws are used for securing the FRAME ASSY LVPS, ensure that the right
screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
2 Disengage all the connectors of the MOTOR ASSY DISP (PL5.1.3), release all the harness from the hooks
of the FRAME ASSY MOT (PL5.1.2).
3 Remove the five screws (silver, tap, 8mm) that fix the FRAME ASSY MOT to the DISPENSER ASSY
(PL5.1.1).
Note
When carrying out the work described next procedure, take care not to drop and lose the GEARs.
4 Release the notch of the CONDUCTOR MOTOR (PL5.1.4) from the hook of the FRAME DISP
(PL5.1.12), remove the FRAME ASSY MOT from the DISPENSER ASSY.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
Ensure that the notch of the CONDUCTOR MOTOR is attached to the hook of the FRAME DISP.
Wsb04017FA
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Described below is the removal procedure common among the four MOTOR ASSY DISPs.
2 Remove the two screws (silver, tap, 8mm) that fixes the MOTOR ASSY DISP (PL5.1.3) to the
DISPENSER ASSY (PL5.1.1), remove the MOTOR ASSY DISP.
Wsb04018FA
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
7 Release the hooks of the SWITCH (PL5.1.9) by using the miniature screwdriver, remove the SWITCH
from the printer.
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4.2 Removal and Replacement Procedures (REP)
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Described below is the removal procedure common among the four HOUSING ASSY AUGERs.
3 Release the six hooks that fix the HOUSING ASSY AUGER (PL5.1.10) to the DISPENSER ASSY
(PL5.1.1), and remove the HOUSING ASSY AUGER.
Wsb04019FA
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Described below is the removal procedure common among the four CONNECTOR CRUMs.
2 Release the two hooks that fix the CONNECTOR CRUM (PL5.1.14) to the DISPENSER ASSY
(PL5.1.1), and remove the CONNECTOR CRUM.
CONNECTOR CRUM
Wsb04020FA
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Described below is the removal procedure common among the four TONER CARTRIDGEs.
2 Move the handle of the TONER CARTRIDGE to backward, to release the lock.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
Shake the TONER CARTRIDGE five or six times for the distributing toner evenly when new toner
cartridge.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
When attaching the TONER CARTRIDGE, mate the delta mark of the Handle with the lock mark on
the cartridge holder.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
Note
Described below is the removal procedure common among the four KIT HOLDER TCRUs.
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4.2 Removal and Replacement Procedures (REP)
12 Press the central part of the KIT HOLDER TCRU to release the hole of the KIT HOLDER TCRU from the
boss of the FRAME DISP (PL5.1.12). Open the KIT HOLDER TCRU by 90 degrees.
13 Press the boss part of the KIT HOLDER TCRU, remove the KIT HOLDER TCRU from the printer.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
The FUSER part is very hot. Take added care not to get burned when performing the service operation.
3 Disengage the connector of the FUSER ASSY by pulling the right side of the FUSER ASSY toward you
with the LEVER released.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4 Lift up the FUSER ASSY, move the FUSER ASSY to the right side.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
11 Rotate the STOPPER PIVOT (PL6.1.3), mate the tabs of the STOPPER PIVOT with the notches of the
DRIVE ASSY MAIN (PL7.1.2).
Note
When carrying out the work described next procedure, take care not to drop the GEAR T4.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
13 Pull out the PIVOT TRANS L (PL6.1.4), remove the GEAR T4 (PL6.1.5) from the printer.
14 Remove the one screw (silver, tap, 8mm) that fixes the SHAFT ASSY PIVOT (PL6.1.6) to the printer.
Note
When carrying out the work described next procedure, keep the TRANSFER ASSY slightly lifted for
ease of work.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
Ensure that the GEAR T4 is oriented to the direction.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
When attaching the STOPPER PIVOT ensure that the flat face of the PIVOT TRANS L is oriented to
the direction shown in the right.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
11 Insert the SHAFT PIVOT (PL1.1.18) to the hole of the frame, to fix the TRANSFER ASSY (PL6.1.7).
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
When carrying out the work described next procedure, take care not to scratch the belt surface of the
TRANSFER ASSY.
12 Release the hook of the COVER HARNESS 2 (PL6.1.8), using a miniature screwdriver, and then remove
the COVER HARNESS 2.
Note
When carrying out the work described next procedure, leave the relay connector on the TRANSFER
ASSY harness side.
13 Release the harness from the pegs of the TRANSFER ASSY, disengage the connector (P/J281) of the
TRANSFER ASSY.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
14 Release the harness coming from printer from hook of the TRANSFER ASSY.
16 Remove the STOPPER PIVOT, GEAR T4 and SHAFT ASSY PIVOT. (REP6.2)
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4.2 Removal and Replacement Procedures (REP)
PL7 DRIVE
REP7.1 (SCC) DRIVE ASSY SUB (PL7.1.1)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
18 Remove the one screw (silver, M4, 6mm) and the four screws (silver, tap, 8mm) that fix the DRIVE ASSY
SUB to the printer.
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4.2 Removal and Replacement Procedures (REP)
Note
Since two types of screws are used for securing the DRIVE ASSY SUB, ensure that the right screws
are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
15 Remove the one screw (silver, M4, 6mm) and the five screws (silver, tap, 8mm) that fix the DRIVE ASSY
MAIN (PL7.1.2) to the printer.
Note
Since two types of screws are used for securing the DRIVE ASSY MAIN, ensure that the right
screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
13 Remove the GEAR P2 (PL7.1.3) from the shaft of the DRIVE ASSY SUB (PL7.1.1).
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
Ensure that the GEAR P2 is oriented to the direction.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
12 Disengage the two connectors (P/J24, 26) on the PWBA MCU (PL8.2.13), release the harness from the
GUIDE HARNESS AC (PL8.2.6).
13 Disengage the connector (P/J211) of the DRIVE ASSY MAIN (PL7.1.2), release all the harness from the
hooks of the DRIVE ASSY PH (PL7.1.4).
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
14 Remove the one screw (silver, M4, 6mm), the one screw (silver, M3, 6mm) and the one screw (silver, tap,
8mm) that fix the DRIVE ASSY PH to the printer.
Note
When carrying out the work described next procedure, take care not to drop the coupling gear to
inside.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
16 Disengage the connector (P/J261) of the color mode sensor on the DRIVE ASSY PH, release the HARN
ASSY KSNR REGCL (PL9.1.9) from the hook of the DRIVE ASSY PH.
Note
Since three types of screws are used for securing the DRIVE ASSY PH, ensure that the right screws
are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
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4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
13 Lift the lever of the SOLENOID FEED MSI (PL7.1.11) up, rotate the gear to release the cam on the gear
from the sensor.
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4.2 Removal and Replacement Procedures (REP)
14 Release the three hooks that fix the SENSOR PHOTO: COLOR MODE SWITCHING SENSOR (PL7.1.7)
to the DRIVE ASSY PH (PL7.1.4), and remove the SENSOR PHOTO: COLOR MODE SWITCHING
SENSOR.
cam
Wsb04021FA
Wsb04022FA
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
PL8 ELECTRICAL
REP8.1 (SCC) FAN MAIN (PL8.1.1)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
11 Disengage the FAN MAIN (PL8.1.1) connector (P/J503) on the PWBA LVPS (PL8.2.1), release the
harness of the FAN MAIN from the hooks of the DUCT FAN (PL8.1.2).
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
12 Release the four hooks of the DUCT FAN, remove the FAN MAIN from the printer.
Note
Attach the FAN so that the labeled surface faces front.
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4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
12 Loosen the SCREW KNURLING (PL8.1.5) and then open the PLATE ESS (PL8.1.4).
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4.2 Removal and Replacement Procedures (REP)
13 Swing the PLATE ESS to upward slightly, to release the upper tab of the PLATE ESS from the slit of the
SHIELD ASSY ESS after releasing the lower tab of the PLATE ESS from the slit of the SHIELD ASSY
ESS (PL8.1.3). Remove the PLATE ESS from the printer.
14 Remove the eleven screws (silver, 6mm) that fix the SHIELD ASSY ESS to the printer.
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4.2 Removal and Replacement Procedures (REP)
16 Disengage the two connectors (P/J101, 111) on the PWBA ESS (PL8.1.9), release the harness from the
hooks of the DUCT FAN (PL8.1.2).
17 Remove the one screw (silver, 6mm) that fixes the DUCT FAN to the printer.
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
18 Release the two hooks of the DUCT FAN, using a miniature screwdriver, and then remove the DUCT
FAN from the printer.
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4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Use the wrist strap to protect the PWB from the electrostatic.
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
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4.2 Removal and Replacement Procedures (REP)
12 Loosen the SCREW KNURLING (PL8.1.5) and then open the PLATE ESS (PL8.1.4).
13 Swing the PLATE ESS to upward slightly, to release the upper tab of the PLATE ESS from the slit of the
SHIELD ASSY ESS after releasing the lower tab of the PLATE ESS from the slit of the SHIELD ASSY
ESS (PL8.1.3). Remove the PLATE ESS from the printer.
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4.2 Removal and Replacement Procedures (REP)
14 Remove the eleven screws (silver, 6mm) that fix the SHIELD ASSY ESS to the printer.
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4.2 Removal and Replacement Procedures (REP)
17 Pull out the connector (J401) of the HANESS ASSY ESS POWER (PL9.1.10) and the connector (J29) of
the HARNESS ASSY B (PL9.1.12) through the hole of the FRAME ESS (PL8.1.7).
18 Remove the six screws (silver, 6mm) that fix the PWBA ESS and the PLATE IF (PL8.1.8) to the printer,
remove the PWBA ESS from the printer together with the PLATE IF.
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4.2 Removal and Replacement Procedures (REP)
19 Remove the one screw (silver, 4mm) that fixes the USB connector of the PWBA ESS to the PLATE IF.
20 Remove the two screws (silver, 6mm) that fix the PWBA ESS to the PLATE IF, remove the PWBA ESS
from the PLATE IF.
Note
When replacing to new PWBA ESS, attach the NVM ROM of old PWBA ESS to new PWBA ESS.
Note
Do not use the NVM ROM removed from new PWBA ESS.
Note
Do not press the PWBA ESS when removing the NVM ROM.
Note
Take care not to bend the terminal section of the NVM ROM when replacing the NVM ROM.
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4.2 Removal and Replacement Procedures (REP)
Note
There are two NVM ROMs on the PWBA ESS, do not attach the NVM ROM to the wrong position.
Note
When attaching the NVM ROM, Mate the notch of the NVM ROM with the notch the IC socket.
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4.2 Removal and Replacement Procedures (REP)
Note
Insert the tab of the FRAME ESS into the hole of the PLATE IF, when attaching the PWBA ESS and
PLATE IF.
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4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Use the wrist strap to protect the MULTI PROTOCOL CARD from the electrostatic.
1 Loosen the SCREW KNURLING (PL8.1.5) and then open the PLATE ESS (PL8.1.4).
2 Remove the two SCREW KNURLINGs that fix the MULTI PROTOCOL CARD (PL8.1.11) to the
printer.
4-159
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
3 Disengage the connector (P/J3) of the MULTI PROTOCOL CARD from the PWBA ESS (PL8.1.9).
4-160
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Use the wrist strap to protect the MEMORY CARD from the electrostatic.
1 Loosen the SCREW KNURLING (PL8.1.5) and then open the PLATE ESS (PL8.1.4).
2 Swing the PLATE ESS to upward slightly, to release the upper tab of the PLATE ESS from the slit of the
SHIELD ASSY ESS after releasing the lower tab of the PLATE ESS from the slit of the SHIELD ASSY
ESS (PL8.1.3). Remove the PLATE ESS from the printer.
Note
Remove the MULTI PROTOCOL CARD if the MULTI PROTOCOL CARD attached. (REP8.4)
4-161
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
3 Gently open the two hooks on the connector holding the MEMORY CARD (PL8.1.12) until the
MEMORY CARD pops up slightly.
4-162
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
When attaching the MEMORY CARD, Mate the notch of the MEMORY CARD with the boss on the
socket.
4-163
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Use the wrist strap to protect the PWB from the electrostatic.
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
4-164
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
6 Remove the seven screws (silver, 6mm) that fix the PWBA LVPS to the printer.
4-165
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
When attaching the PWBA LVPS, mate the two notches of the PWBA LVPS with the tabs of the
FRAME ASSY LVPS.
4-166
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
6 Disengage the connector (P/J44) of the HARN ASSY INTERLOCK (PL8.2.5) on the PWBA LVPS
(PL8.2.1).
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
7 Release the clamps that fix the harness of the HARN ASSY INTERLOCK, remove the harness.
8 Remove the one screw (silver, tap, 16mm) that fixes the HARN ASSY INTERLOCK to the printer,
remove the HARN ASSY INTERLOCK.
4-168
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
6 Remove the one screw (silver, tap, 8mm) that fixes the SENSOR HUM (PL8.2.7) to the printer, remove
the SENSOR HUM.
4-169
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
4-170
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
12 Disengage the five connectors (P/J20, 23, 24, 26 and 28) on the PWBA MCU (PL8.2.13), release the
harness from the GUIDE HARNESS AC (PL8.2.6).
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
13 Remove the one screw (silver, with washer, 6mm) that fixes the grounding terminal of the HARN ASSY
GFI GND (PL8.2.10), release the HARN ASSY GFI GND from the GUIDE HARNESS AC.
14 Disengage the connector (P/J48) of the HARN ASSY SW PWR (PL8.2.9) from the PWBA LVPS
(PL8.2.1).
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Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
15 Release the HARN ASSY SW PWR from the GUIDE HARNESS AC, remove the HARN ASSY SW
PWR from the printer together with the BRACKET SW (PL8.2.8).
16 Release the hooks of the SWITCH POWER, remove the BRACKET SW from the HARN ASSY SW
PWR.
4-173
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
When attaching the BRACKET SW to the HARN ASSY SW PWR, match the ON/OFF mark of the
POWER SWITCH with the mark on the BRACKET SW.
4-174
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
11 Remove the two screws (silver, tap, 8mm) that fix the BRACKET SW (PL8.2.8) to the printer.
4-175
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
The MAIN SWITCH and the printer are connected with the harness, so they should not be far apart
when carrying out the work described next procedure.
12 Release the BRAKET SW from the hook together with the MAIN SW.
13 Remove the two screws (silver, tap, 12mm) that fix the BREAKER GFI (PL8.2.11) to the printer.
4-176
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
14 Pull out the BREAKER GFI, disengage the three connectors (P/J482, 483, 484). Remove the BREAKER
GFI from the printer.
Note
Take care not to engage the connectors to wrong position.
4-177
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Never fail to perform the diagnostic operation. Otherwise the data will be lost in the worst case.
Note
Use the wrist strap to protect the PWB from the electrostatic.
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
4-178
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
16 Remove the five screws (silver, 6mm) that fix the FRAME ESS (PL8.1.7) to the printer.
17 Swing the FRAME ESS slightly up and back as if it were hinged at the top.
18 Remove the hook of the PWBA ESS from the printer by lifting the FRAME ESS slightly. Remove the
FRAME ESS from the printer together with the DUCT FAN (PL8.1.2).
4-179
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
20 Remove the six screws (silver, 6mm) that fix the PWBA MCU to the printer.
4-180
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
Note
When attaching the PWBA MCU, mate the holes of the PWBA MCU with the tabs of the printer,
Note
Execute the diagnostic operation of NVM Load, and write the data into the PWBA MCU.
4-181
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
4-182
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
18 Remove the one screw (silver, 6mm) that fixes the PWBA EEPROM (XPRO) to the printer, remove the
PWBA EEPROM (XPRO).
4-183
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
[Removal]
Note
Use the wrist strap to protect the PWB from the electrostatic.
Note
Cover the drum of the PHD ASSY to avoid exposure to light.
Note
The FUSER part is very hot. Take added care not to get burned when performing the service
operation.
5 Remove the two screws (silver, tap, 8mm) that fix the PLATE EARTH DRUM (PL8.2.20) and PLATE
EARTH FSR (PL8.2.21) to the printer.
Note
When carrying out the work described next procedure, do not bend the PLATE EARTH DRUM and
the PLATE EARTH FSR.
4-184
Chapter 4 Repairs and Adjustments
4.2 Removal and Replacement Procedures (REP)
6 Move the ARRESTER ENE112D-10A from between the PLATEs and the frame, remove it.
ARRESTER ENE112D-10A
Wsb04024FA
4-185
Chapter 4 Repairs and Adjustments
4.3 Adjustments
4.3 Adjustments
ADJ4.3.1 Firmware
When a USB port or parallel port is to be used, check that "Enable bi-directional support" is disabled (not ticked)
in the Printer Port Settings on a PC.
1 When "Ready to Print" is displayed in the Control Panel on a printer, activate FWDLMgr.exe.
4-186
Chapter 4 Repairs and Adjustments
4.3 Adjustments
4-187
Chapter 4 Repairs and Adjustments
4.3 Adjustments
6 After ESS F/W has been downloaded, the printer is automatically rebooted.
Note
Print out the "Printer Settings" and check that the "Firmware Version" has been updated.
4-188
Chapter 4 Repairs and Adjustments
4.3 Adjustments
1 When "Ready to Print" is displayed in the Control Panel on the printer, activate FWDLMgr.exe.
4-189
Chapter 4 Repairs and Adjustments
4.3 Adjustments
4-190
Chapter 4 Repairs and Adjustments
4.3 Adjustments
6 When "Completed. Reboot printer" is displayed a few minutes later, turn the printer OFF and then ON for
rebooting.
Note
Print out the "Printer Settings" and check that the "Engine Version" has been updated.
4-191
Chapter 4 Repairs and Adjustments
4.3 Adjustments
[Purpose]
To get a full understanding of how to handle Important Information Stored Components. Data that the customer
has entered after machine installation is so important that nobody can be forgiven for a loss or leak of the data.
Besides, from the perspective of earning the confidence of the customer, it is indispensable for the CE to be able
to realize the components that store such data. The CE should also take great care in replacing such components.
[Procedure]
This product has the components below store important information. Perform the following procedure.
Work before
Component Name Stored Information Work after replacement
replacement/abolition
NVRAM on Parameters that can be set by - Initial Action - Handling the removed PWB
Controller Board users (IP address, etc.) Back up data by printing
reports and using tools, in Be sure to initialize the PWB
- Job log order to set the data again. and then take it back to your
base. If the PWB cannot be
- Error log (Fault History, Execute “Installation Clear initialized at the customer
Counter) All NVMs”in Clear All CE site, tell the customer the
Mode. PWB will be initialized at the
- DV log/Auditron setting/ FX recycling location and
Total PV Information/ JBA that no security problem will
Information Manipulation occur.
Log
4-192
Chapter 5 Parts List
Chapter 5 Parts List
1. Parts List.....................................................................................................................5 - 1
1.1 Caution for use of spare parts illustration ........................................................................................ 5 - 1
1.2 Caution for use of engineering parts list .......................................................................................... 5 - 1
PL1.1 Cover [Illustration]........................................................................................................................ 5 - 3
PL1.1 Cover [List] .................................................................................................................................. 5 - 4
PL2.1 Paper Cassette [Illustration] ........................................................................................................ 5 - 5
PL2.1 Paper Cassette [List] ................................................................................................................... 5 - 6
PL3.1 Paper Feeder (1/2) [Illustration]................................................................................................... 5 - 7
PL3.1 Paper Feeder (1/2) [List].............................................................................................................. 5 - 8
PL3.2 Paper Feeder (2/2) [Illustration]................................................................................................... 5 - 9
PL3.2 Paper Feeder (2/2) [List]............................................................................................................ 5 - 10
PL4.1 Xerographics [Illustration] .......................................................................................................... 5 - 11
PL4.1 Xerographics [List]..................................................................................................................... 5 - 12
PL5.1 Dispenser [Illustration] ............................................................................................................... 5 - 13
PL5.1 Dispenser [List]........................................................................................................................... 5 - 14
PL6.1 Transfer & Fuser [Illustration] .................................................................................................... 5 - 15
PL6.1 Transfer & Fuser [List] ............................................................................................................... 5 - 16
PL7.1 Drive [Illustration]....................................................................................................................... 5 - 17
PL7.1 Drive [List].................................................................................................................................. 5 - 18
PL8.1 Electrical (1/2) [Illustration] ........................................................................................................ 5 - 19
PL8.1 Electrical (1/2) [List] ................................................................................................................... 5 - 20
PL8.2 Electrical (2/2) [Illustration] ........................................................................................................ 5 - 21
PL8.2 Electrical (2/2) [List] ................................................................................................................... 5 - 22
PL9.1 Harness [Illustration].................................................................................................................. 5 - 23
PL9.1 Harness [List]............................................................................................................................. 5 - 24
Chapter 5 Parts List
1. Parts List
1.1 Caution for use of spare parts illustration
- Available spare parts are shown in the illustration by name.
- [Ref PL X.Y.Z] shown below the part name denotes the item is "Z" in the plate "PL X.Y" of the
engineering part list.
- For the detailed composition of the KIT parts, check with the engineering part list.
1.2 Caution for use of engineering parts list
- The figures indicating the illustrations are the item No. in the list and present correspondence
between the illustrations and parts.
- The notation of PL "X.Y.Z" is composed of the plate (PL), item "X.Y", and parts "Z".
- The alphabet characters in the illustrations represent screws and clips as follows:
"S": screw, "E": E-ring, "KL": KL clip, "C": C-ring, and "N": nut
- " " mark in the illustrations are attached to items indicating assembly parts in the illustrations.
- Encircled alphabetical figures in the illustrations indicate interrupted leader lines. Same characters in
the illustrations represent lines to be connected.
- The mark "(with 2-5)" attached to assembly parts on the illustrations and lists represents that the
items "2, 3, 4, and 5" of that plate are contained and the mark "(with 2-5, PL6.1.1) represent that the
item "2, 3, 4, and 5" of that plate and the item "1" of the plate "6.1" are contained.
- The mark "[Ref PLX.Y.Z]" attached to parts in the illustrations and lists resents that the parts is the
same as the parts of the item "Z" of the plate "X.Y".
- The mark "∗" attached to parts in the list represents "Note" or "Reference" about that parts is con-
tained in the same page.
For the connector (P/J), parts such as harness, wire, etc. in the list, refer to
"Chapter 7, Electric wiring"
5–1
Chapter 5 Parts List
5–2
Chapter 5 Parts List
1
3
20
19
8
9 10 8
(P220)
97,98,99 11
12
96
13 5
14 6
16
7 (with 8-17,19)
15
14
15 95
(J220)
21
18
18 17
(P/J2200-P2900)
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5–3
Chapter 5 Parts List
5–4
Chapter 5 Parts List
1 (with 2-25)
2
22
20
3
21
4
5 6
7
8
9
11
10
7 23
12
17
14
16 13
15
16
24
25
18
19 Wsb05002GA
5–5
Chapter 5 Parts List
99
Deleted 675K 62840 KIT GUIDE SIDE (with 6-8) 50BM
5–6
Chapter 5 Parts List
99 (with 1,2)
Deleted
(J262)
1
2
99 (with 9-14
98 (with 9-14)
(J23)
14 (with 15,16)
(J28)
13
15
16 18
17
(J281)
(P231)
12 11
(J234)
10
(J231) (J232)
7
(J233)
4
9 5
8
[Ref PL3.2.1]
19
5
3 (with 4,5,7-13,16-21,PL3.2.1,PL8.2.7,PL9.1.6) 20
21
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5–7
Chapter 5 Parts List
5–8
Chapter 5 Parts List
1 (with 2-16,20-33)
3
4
2
3
6 5
8
7 9
33
10 11
12 32 (with 17-19)
(P232) 16
17
18
31 19
13
REGI
SENSOR 14 15
13
CST NO PAPER
(P234) SENSOR
30 20
29 21
22
26
28
24 23
(P233)
13 25
SSI NO PAPER
SENSOR
27
Wsb05004KA
5–9
Chapter 5 Parts List
5 – 10
Chapter 5 Parts List
99 (with 1,2x2pcs)
2
22
(J41)
(J40) 2
23 (J411)
(J412)
1
98 (with 4,5,6x2pcs)
6
3
4
97 (with 4,5,7x2pcs)
5
(P141)
6 7 4
9
9
8
9
9 5
10 11 15 7
12 16
13 17
18
14
21 (P161)
19
20
Wsb05005GA
5 – 11
Chapter 5 Parts List
5 – 12
Chapter 5 Parts List
1 (with 2,9-11,14-16,25-27)
2 (with 3-8)
5 7
8
4 7
3 6
8
(J192) (P192) 6 7
3 8
6 7
(J191) (P191)
6 8 27
3
(J182) (P182)
25 3
(J181) (P181) (J291)
9
30
11 (with 12,13) (P291)
(J19) 10
(J18) 12 28
26 10
10 (J29) (P5041)
(J504)
10 13
(J314) 14 13
(P314) 15
(J313) 14 13
13 15 16 17
(P313)
(J31) (J312) 14 13
13 15 16 18
(P312)
(J311) 14 13
(P311)
13 15 16 19
16
20
21 29
22
23
24
96 (with 17,29)
97 (with 18,29)
98 (with 19,29)
99 (with 20,29)
Wsb05006GA
5 – 13
Chapter 5 Parts List
5 – 14
Chapter 5 Parts List
1
2
(P171)
(J171)
(J17)
(J47)
99 (with 3-6)
3
4
5
6
(P281)
8 7
Wsb05007GA
5 – 15
Chapter 5 Parts List
5 – 16
Chapter 5 Parts List
(P221)
6
(P211)
10
(P261)
COLOR MODE 7
SWITCHING SENSOR
(J24)
4
9
Wsb05008KA
5 – 17
Chapter 5 Parts List
5 – 18
Chapter 5 Parts List
(J503)
8
5
10
10 7
5
11
9 (with 10)
(P101)
(P111)
12
(P401) (P3)
(P29)
Wsb05009GA
5 – 19
Chapter 5 Parts List
5 – 20
Chapter 5 Parts List
(P501)
(P502) (P504)
(P503) (P47)
(P44)
1
(P40)
(P48)
2
3 5
(J44)
20
21
(P40)
(P41)
(P10) 22 6
(P15) (P11)
(P14) (P42)
(P17) (P22)
(P101) (P21)
(P31) (P24)
(P19) (P26)
(P18) (P23)
(P29) (P28)
(P16) (P20)
15
16 (J48)
(P144)
(P201) (T484)
14 7
(J482)
(J483)
17 9
8
19
18
(J484)
10
13 11
12
Wsb05010GA
5 – 21
Chapter 5 Parts List
5 – 22
Chapter 5 Parts List
(J10) (J21)
1 7
(J11)
(J22)
(J101)
(J211)
2 8
(J14) (J221)
(J111) (J26)
3 9
(J261)
(J501)
(J40)
(J15)
(P262)
(J141)
10
4
(J42)
(J401)
(J502)
11
(J16)
5
(J161) (P422)
(J20) (J29)
(J144)
6 12
(J201)
(J2900)
Wsb05011GA
5 – 23
Chapter 5 Parts List
5 – 24
Chapter 6 General
Chapter 6 General
Wsb08001GA
Wsb08002GA
6–1
Chapter 6 General
6–2
Chapter 6 General
Wsb08003GA
Wsb08006KA
Wsb08004KA
6–3
Chapter 6 General
6.3.2.3 Black toner cartridge
Width: 185.8mm
Depth: 63mm
Height: 40.5mm
Mass: 0.1kg
Reference:The Black toner cartridge has
CRUM (CRU memory) to record
information.
Wsb08005KA
6–4
Chapter 6 General
100mm
100mm 250mm
600mm
Wsb08007GA
Front view
Side view
Front Cover
600mm 100mm
Wsb08009GA
6–5
Chapter 6 General
6.4 Functions
6.4.1 Recording System
Tandem electro-photographic system employing OPC drum and direct transfer by the transport belt
6.4.5 Resolution
600 dots/25.4mm (fixed)
- Running mode
State in running or recording operation.
Fixing system: Held at operating temperature.
Exposure system: Operating status
Recording system: Operating status
- Standby mode
Ready state
Fixing system: Held at ready temperature.
Exposure system: Stop status
Recording system: Stop status
- Low Power mode
Complete resting state. Compatible to E-Star and BAM requirement.
Fixing system: Stop status
Exposure system: Stop status
Recording system: Stop status
-Sleep mode
Resting state from the sleep state.
Fixing system: Stop status
Exposure system: Stop status
Recording system: Stop status
6–6
Chapter 6 General
Color: 12 sheets/min*
BW: 16 sheets/min*
*When continuously printing a single document of A4 size loaded in SEF.
6–7
Chapter 6 General
6–8
Chapter 6 General
6.4.13 Paper
6.4.13.1 Paper type
- Standard:
Manual feeder:
Plain, Bond, Heavyweight 1 (106 - 163 g/m2),
Heavyweight 2 (164 - 216 g/m2), Labels,
Coated 1 (60 - 105 g/m2), Coated 2 (106 - 163 g/m2),
Coated 3 (164 - 216 g/m2), Envelope, Recycled
Tray 1:
Plain, Bond, Heavyweight 1 (106 - 163 g/m2),
Heavyweight 2 (164 - 216 g/m2), Labels,
Coated 1 (60 - 105 g/m2), Coated 2 (106 - 163 g/m2),
Coated 3 (164 - 216 g/m2), Envelope, Recycled
Tray 1:
Plain, Bond, Heavyweight 1 (106 - 163 g/m2), Recycled
Important
* Use only the recommended paper. Using paper other than that recommended for the printer can
cause printing problems. Do not use ink jet paper or postcards made out of recycled paper. Print-
ing on used paper or on its reverse side may impair print quality.
* For information about the recommended paper, contact our Customer Support Center or your
dealers.
- Tray 1:
A4, B5, A5, 8.5 x 14", 8.5 x 13", 8.5 x 11", 7.25 x 10.5",
COM-10 (4.1 x 9.5"), Monarch (3.9 x 7.5"),
DL (110 x 220 mm), C5 (162 x 229 mm),
custom size paper (width: 76.2 - 215.9 mm; length: 127 - 355.6 mm)
- Image loss: 4 mm from the top, bottom, left, and right edges
6 – 10
Chapter 6 General
6.5 Consumables
Consumables are usually replaced by costumers. In the event of recovery of failure attributable to
consumables or isolation of failure, you may replace them.
6 – 11
Chapter 6 General
PL6.1.1
FUSER ASSY
PL4.1.21
PHD ASSY
PL5.1.21
TONER CARTRIDGE (K)
PL2.1.5
SEPARATOR ROLLER ASSY
PL5.1.22
TONER CARTRIDGE (C)
PL5.1.23
TONER CARTRIDGE (M)
PL5.1.24
TONER CARTRIDGE (Y)
Wsb08010GA
6 – 12
Chapter 6 General
The storage altitude shall be 0 to 3,500m. Can be extended to 0 to 15,000m when shipped by air.
(Provided that the cargo bay is pressurized to 70.9275Kpa or higher.)
6 – 13
Chapter 6 General
6.7.4 Noise
Noise of priting is as follows.
6 – 14
Chapter 6 General
6.8.1.6 Criterion
The print image quality is guaranteed with the Spec. In rate = 90% (γ = 90%).
6 – 15
Chapter 6 General
6.9 Option
6.9.1 Option to be Installed by Users
Users can install the following units.
- Additional Memory (256MB/512MB)
- Network Expansion Card
6 – 16
Chapter 6 General
Item Specification
Connector Type-B x 1
Protocol USB2.0, HighSpeed
Windows 98SE/Me/2000/XP (32/64bit)/Server 2003 (32/64bit)/Vista
Supported Client Mac OSX
Linux
6.10.1.2 Ethernet
Item Specification
Connection 10 Base-T/100Base-T
Protocol See “10.2 Network Protocol” for details
Windows 98SE/Me/2000/XP (32/64bit)/Server 2003 (32/64bit)/Vista
Supported Client Mac OSX
Linux
6 – 17
Chapter 6 General
Maximum
Protocol Transport Supported Client
Session*2
Windows 98SE, Me, 2000, XP (32/64), Server 2003
(32/64), VISTA
LPR TCP/IP 1
Linux*4
Mac OS X*4
Windows 98SE, Me, 2000, XP (32/64), Server 2003
Port9100 TCP/IP 1 (32/64), VISTA
Linux*4
Windows 98SE, Me, 2000, XP (32/64), Server 2003
IPP *1 TCP/IP 5 (32/64), VISTA
Mac OS 10.3,10.4*4
Windows 98SE, Me, 2000, XP (32/64), Server 2003
TCP/IP 5
SMB*1 (32/64), VISTA
NetBEUI 5 Windows 98SE, Me, 2000
NetWare
TCP/IP*5 1 NetWare5, 6,6.5*3
(DS-PServer)*1
EtherTalk*1 ATP/DDP 1 Mac OS X*4
Windows 98SE, Me, 2000, XP (32/64), Server 2003
FTP TCP/IP 1
(32/64), VISTA
*1: Optional multi-protocol processor card is required
*2: Maximum session is defined as the number of print request acceptable at the same time.
*3: NetWare 6.5 is required to apply support pack 1.1 or later provided by Novell.
*4: Supported PS Driver.
*5: Available for versions later than NetWare5. BS-Pserver mode is not supported. Only DS-Pserver
mode is available.
6 – 18
Chapter 6 General
6.10.2.2 Other Protocols
6 – 19
Chapter 6 General
6.10.3 Decomposer
6.10.3.1 PDL
PDL/Emulation
Interface/Protocol
PCL5c PCL6 PS3
USB Yes Yes Yes
LPR Yes Yes Yes
Port9100 Yes Yes Yes
IPP Yes Yes Yes
SMB Yes Yes Yes
NetWare (P-Server) Yes Yes Yes
EtherTalk (A-PAP) No No Yes
FTP No No Yes
Yes: Supported, No: Not supported
6.10.3.2 Font
81 fonts and 36 symbols for PCL, 137 fonts for PS3 are available as built in font.
Usable Area Size Maximum : 215.9mm (8.5 in.) x 355.6mm (14 in.)
4.1 mm each from four edges (left, right, top and bottom) of
Unprintable Area
paper
Printable Area Maximum : 207.9mm (8.18 in.) x 347.6mm (13.68 in.)
Print Image Quality Guaranteed
Same as Printable Area
Area
6 – 20
Chapter 6 General
6.10.4.6 IP Filter
The user can select to accept or reject jobs for the specified IP address. Up to 5 IP addresses can
be specified.
IP filter is available only to LPR and Port 9100.
6 – 21
Chapter 6 General
6.10.5 Logging
6.10.5.1 Job Logging
The printer can retain up to 20 job logs. Job log can be printed instantly according to the user's
request or automatically printed when the number of the retained job logs has reached 10. Job log
includes the following information:
• Job sent date and time
• Input interface (USB, Lpd, Port9100)
• Document name (File name)
• Output color
• User name/Host name
• Number of printed pages (Color, B/W)
• Number of printed impressions (Color, B/W)
• Paper size
• Result (Successful, Error, etc.)
NOTE The same data is stored in two or more addresses in one IC. Datacheck
(checksum etc.) is conducted.
Counter Description
Color Print Counter Count the number of paper printed in color
B/W Print Counter Count the number of paper printed in B/W
Total Print Counter Count the total number of paper printed in color and B/W
6 – 22
Chapter 6 General
6 – 23
Chapter 6 General
6.10.7.7 Error Log Print
Error History Report can be printed according to the user's request.
Error History Report in B/W on A4 or letter size paper in the automatically selected paper tray.
6 – 24
Chapter 6 General
The following functions are displayed on the UI because this driver is common between the
models. But, it is
disabled on this printer due to device limitation.
- Stapler, Punch
6 – 25
Chapter 6 General
*: Custom size is not supported.
Language: English
- FX USB
For Windows 98/Me
English OS KO/TC/SC OS
*1
DocuHouse Supported Supported*2
*1: Support with Windows2000, Windows XP and Windows Server 2003, Vista(include x64).
*2: Using English UI
6 – 26
Chapter 6 General
- PrintXchange
PrintXchange is not supported
- ARC-opl
ARC-opl is not supported (currently Japanese version only)
- TrustMark Basic
TrustMark Basic is not supported (currently domestic ART-EX version only)
- SAP R/3
FX device type file (V1.x.x.) is provided. (See Table Language & Device Type Name)
Test script of FX device type file (English and Japanese prepared) must be output properly.
The development division performs the test. (CPF)
Support timing: At Launch
6 – 27
Chapter 6 General
- IBM AS400 (IBM Printing Utility for Personal Communication)
Japan only. Not supported.
6 – 28
Chapter 6 General
6 – 29
Chapter 6 General
- Setup Guide
- Safety Notes
- Power cord
6 – 30
Chapter 6 General
Do not remove
these tapes in
this step.
Press and slide the orange latches of the four toner cartridges towards the front of the printer.
6 – 31
Chapter 6 General
3 Drum cartridge
Belt unit
6 – 32
Chapter 6 General
Remove the 8 Pieces of Yellow Tapes
6 – 33
Chapter 6 General
10
6 – 34
Chapter 6 General
6 – 35
Chapter 6 General
1 1
Menu
Report / List
2 2
Menu
2 times
Admin Menu
3 3
Admin Menu
Wired Network
4 4
Wired Network
Ethernet
5 5
Wired Network
TCP/IP
6 6
TCP/IP
IPv4
or
6 – 36
Chapter 6 General
7 7
IPv4
Get IP Address
8 8
Get IP Address
DHCP/Autonet *
9 9
Get IP Address
4 times
Panel
10 10
Reboot to apply
settings
Get IP Address
Panel *
11 11
IPv4
Get IP Address
12 12
IPv4
IP Address
13 13
IP Address
000.000.000.000*
14 14
IP Address
192.000.000.000
Ex. 192.168.1.100
15 15
IP Address
192.000.000.000
16 16
Repeat steps 14 and 15 to set the
IP address.
IP Address
192.168.001.100
6 – 37
Chapter 6 General
17 17
Reboot to apply
settings
IP Address
192.168.001.100*
18 18
IPv4
Subnet Mask
19 19
Subnet Mask
000.000.000.000*
20 20
Set the subnet mask in the same
way as the IP address.
Subnet Mask
255.255.255.000*
21 21
IPv4
Gateway Address
22 22
Gateway Address
000.000.000.000*
23 23
Set the gateway address in the
same way as the IP address.
Gateway Address
192.168.001.254*
24
Switch the printer off and then on
again.
6 – 38
Chapter 6 General
1
Driver CD Kit
To Use a
Network
3a Connection
To Use a
USB
3b
Connection
4
Install the print driver following the on-screen instructions.
6 – 39
Chapter 6 General
NOTE Be sure to switch off the printer before connecting the USB cable.
2a
When loading A5/B5/A4/8.5 x 11"/7.25 x 10.5" paper
6 – 40
Chapter 6 General
2b
When loading 8.5 x 13"/8.5 x 14" paper
6 – 41
Chapter 6 General
1
Driver CD Kit
NOTE To view the User Guide, You must have Adobe Reader installed on your
computer.
4
Select your printer's User Guide following the on-screen instructions.
Finish
6 – 42
Chapter 6 General
- Setup Guide
- Safety Notes
- Power cord
- Driver CD Kit
6 – 43
Chapter 6 General
Do not remove
these tapes in
this step.
Press and slide the orange latches of the four toner cartridges towards the front of the printer.
6 – 44
Chapter 6 General
3 Drum cartridge
Belt unit
6 – 45
Chapter 6 General
Remove the 8 Pieces of Yellow Tapes
6 – 46
Chapter 6 General
10
6 – 47
Chapter 6 General
1
Driver CD Kit
4
Install the print driver following the on-screen instructions.
6 – 48
Chapter 6 General
6 – 49
Chapter 6 General
2a
When loading A5/B5/A4/8.5 x 11"/7.25 x 10.5" paper
2b
When loading 8.5 x 13"/8.5 x 14" paper
6 – 50
Chapter 6 General
6 – 51
Chapter 6 General
1
Driver CD Kit
NOTE To view the User Guide, You must have Adobe Reader installed on your
computer.
4
Select your printer's User Guide following the on-screen instructions.
Finish
6 – 52
Chapter 6 General
DocuPrint C1110
Internet
IPP
DocuPrint C1110
Local Connection
USB
Network Connection
LPD/SMB/Port9100/EtherTalk/FTP
Server
Local Connection
USB
6 – 53
Chapter 6 General
Supported Operating Systems and Operating Environments
NOTE The supported operating systems are subject to change without prior notice.
Visit our web site for the latest information.
indicates the items that can be configured only on the DocuPrint
C1110.
Connection
Local Network (DocuPrint C1110 only)
Method
Windows® 2000 O O O O O O O O O
Windows® XP O O O O O O O O
(x32/x64)
Windows O O O O O O O O
Server® 2003
(x32/x64)
Windows Vista™ O O O O O O O
(x32/x64)
Mac OS X O O O*3 O
10.2.8/
10.3.9/10.4
Note
(DocuPrint C1110 only)
• When printing from Macintosh, refer to the ‘User Guide’ on the PostScript Driver Library CD-ROM.
6 – 54
Chapter 6 General
Setting IP Address
To use TCP/IP protocol, you must configure an IP address for the printer.
If your printer has the network expansion card (optional) installed, the printer can print using the
IPv6 communication as well as the IPv4 communication.
The following explains how to set the IP address in IPv4 mode. When using the IP address in IPv6
mode, refer to " Using the Printer in an IPv6 Environment".
NOTE The printer can obtain its IP address also by using a BOOTP or RARP server.
If using a BOOTP or RARP server, set [Get IP Address] to [BOOTP] or
[RARP].
If using a DHCP server, the printer's IP address may change without notice.
Make sure to check the IP address periodically.
To use DHCP in a WINS (Windows Internet Name Service) environment, the
network expansion card (optional) must be installed.
1
Press the <Menu> button to display Menu
the menu screen. Report / List
2
Press the < > or <Eject/Set> Report / List
button to accept the selection. Printer Settings
[Printer Settings] is displayed.
3
Press the <Eject/Set> button to
print the report.
The report is printed.
6 – 55
Chapter 6 General
NOTE The following example uses the printer with the network expansion card
(optional) not installed. If the network expansion card is installed to your
printer, some items to be listed may differ.
2
Press the < > button until [Admin Menu
Menu] is displayed. Admin Menu
Note
If you went past the desired item, return to
the item by pressing the < > button.
3
Press the < > or <Eject/Set> button Admin Menu
to accept the selection. Wired Network
[Wired Network] is displayed.
Note
If you pressed the < > button on the wrong
item, return to the previous screen by
pressing the < > button.
To start over from the beginning, press the
<Menu> button.
4
Press the < > or <Eject/Set> button Wired Network
to accept the selection. Ethernet
[Ethernet] is displayed.
5
Press the < > button until [TCP/IP] Wired Network
is displayed. TCP/IP
6 – 56
Chapter 6 General
6
Press the < > or <Eject/Set> button TCP/IP
to accept the selection. IPv4
[IPv4] or [IP Mode] is displayed.
If [IP Mode] is displayed, press the
< > button to display [IPv4].
7
Press the < > or <Eject/Set> button IPv4
to accept the selection. Get IP Address
[Get IP Address] is displayed.
8
Press the < > or <Eject/Set> button Get IP Address
to accept the selection. DHCP/Autonet*
The current setting is displayed.
9
Press the < > button until [Panel] is Get IP Address
displayed. Panel
10
Confirm your selection by pressing Get IP Address
the <Eject/Set> button. Panel*
The display shows [Reboot to apply
settings] for 3 seconds and returns to
the setting screen.
You will reboot the printer after
setting the gateway address. Go on
to the next step.
11
Press the < > button to return to IPv4
[Get IP Address]. Get IP Address
12
Press the < > button to display [IP IPv4
Address]. IP Address
13
Press the < > or <Eject/Set> button IP Address
to accept the selection. 000.000.000.000*
The current IP address is displayed.
14
Enter the value in the first field using IP Address
the < > or < > button, and press 192.000.000.000
the < > button.
Note
If you do not need to change the setting,
press the < > button to advance to the
next field.
Pressing and holding down the < > or
< > button increments the value by 10.
To return to the previous field, press the
< > button.
6 – 57
Chapter 6 General
15
Enter the rest of the fields in the same IP Address
manner. After entering the last (4th) 192.168.001.100*
field, press the <Eject/Set> button to
confirm your entry.
16
If you want to set a subnet mask and
gateway address, press the < >
button and proceed to Step 17.
If you want to finish the setting,
proceed to Step 24.
18
Press the < > or <Eject/Set> button Subnet Mask
to accept the selection. 000.000.000.000*
The current subnet mask is
displayed.
19
Enter the subnet mask in the same Subnet Mask
way you entered the IP address, and 255.255.255.000*
press the <Eject/Set> button to
confirm your entry.
20
Press the < > button to return to IPv4
[Subnet Mask]. Subnet Mask
21
Press the < > button to display IPv4
[Gateway Address]. Gateway Address
22
Press the < > or <Eject/Set> button Gateway Address
to accept the selection. 000.000.000.000*
The current gateway address is
displayed.
23
Enter the gateway address in the Gateway Address
same way you entered the IP 192.168.001.254*
address, and press the <Eject/Set>
button to confirm your entry.
24
The setting is now complete.
Reboot the printer by switching the
power off and then on again.
25
Print the [Printer Settings] list to verify
your settings.
6 – 58
Chapter 6 General
Using the Printer in an IPv6 Environment
If the printer is connected to a network with an IPv6 router that advertises network prefixes, the
printer automatically configures the IPv6 stateless address. For details, consult your system
administrator.
You can check the IPv6 link-local address and IPv6 stateless address by printing out the [Printer
Settings] list.
1
Press the <Menu> button to display Menu
the menu screen. Report / List
2
Press the < > or <Eject/Set> button Report / List
to accept the selection. Printer Settings
[Printer Settings] is displayed.
3
Press the <Eject/Set> button to print
the report.
The report is printed.
NOTE To set an IP address manually, set the IP address under the [Properties] tab
> [TCP/IP] on CentreWare Internet Services.
For information on how to access CentreWare Internet Services, refer to "
Configuring the Printer Using CentreWare Internet Services".
To specify an IPv6 address, enter the address and then "64" after a slash (/)
under the [Properties] tab > [Protocol Settings] > [TCP/IP] on CentreWare
Internet Services. For details, consult your system administrator.
6 – 59
Chapter 6 General
NOTE CentreWare Internet Services cannot be used when your printer is a local
printer.
NOTE If you access CentreWare Internet Services using a proxy server, the
response from the service may be slow or the window of the service may not
be displayed.
Some buttons on the service do not appear when JavaScript is not running or
disabled. In such case, the buttons are displayed as URL links.
For information on how to set up your web browser, refer to the online help
for the web browser.
If you want to change the display language of CentreWare Internet Services, change the dis-
play language of your web browser.
NOTE For information on how to change the display language of your web browser,
refer to the online help for the web browser.
6 – 60
Chapter 6 General
Status • General
Displays the printer's product name, IP address, and status.
• Printer Status
Displays the sizes and remaining volumes of the paper loaded in the paper trays, the
status of the output tray, and the remaining life of consumables.
• Fault Status
Displays the status of the control panel and error information (error location and
details).
Jobs • Displays the job status list and job history list.
Properties • Description
Displays the printer's product name and serial number. It also sets the printer's name*,
installation location*, contact person*, and administrator's e-mail address*.
• Configuration
Displays the specifications of the print features, page description languages, and
memory information.
• Usage Counters
Displays the total number of color and monochrome pages printed to date.
• Initialization
Initializes the NV memory or reboots the printer.
• Security*
Sets the settings for IPsec. It also creates/manages/deletes self-signed certificates and
enables SSL/TLS communication.
This item appears only when the network expansion card (optional) is installed.
• StatusMessenger*
The printer can notify its status via e-mail to users who have been registered through
this feature. You can set the e-mail addresses of the users and the items or events that
the users will be notified of.
• Internet Services Settings*
Sets whether or not to automatically update the window of CentreWare Internet
Services and the interval at which the window is updated (in seconds). This also
enables or disables the Administrator Mode and sets the administrator's ID and
password, if the Administrator Mode is enabled.
The default system administrator ID and password are "11111" and "x-admin",
respectively. Make sure to change the password before using the Administrator Mode.
• Port Status
Enables or disables each port.
• Port Settings
Sets the settings for Ethernet.
• Protocol Settings*
Sets the details of each protocol.
* These items can be configured only on CentreWare Internet Services and not on the control panel.
The security features are not supported on the model available in China.
6 – 61
Chapter 6 General
Note
• When specifying a port number, enter ":" (colon) and then "80" (the factory default port number) after the
address. To find out the printer’s port number, print the [Printer Settings] list from the printer.
• The port number can be changed under the [Properties] tab > [Protocol Settings] > [HTTP]. If you change
the port number, you must enter ":" (colon) and then the port number after the address.
• When SSL/TLS server communication is enabled, enter "https" before the address instead of "http". This
feature is not supported on the model available in China.
• For information about the Authentication/Auditron Administration and data encryption features, refer to "7.7
Security Features" (User Guide P. 146) and "7.8 Authentication and Auditron Administration Features
(DocuPrint C1110 only)" (User Guide P. 155).
6 – 62
Chapter 6 General
Note
• Refer to the ‘CD-ROM Documentation (HTML)’ also when installing ContentsBridge Utility or other software.
6 – 63
Chapter 6 General
To move up and down the menus: < > or < > button
To select a menu or move to the right: < > or <Eject/Set> button
To cancel a selection or return to the left: < > button
To confirm an entry: <Eject/Set> button
To exit the menu screen: <Menu> button
Print Menus The print menus appear on the display only when additional memory of 256 MB or above
is installed.
Ready to Print
Print Menu Select User ID Password+SET key Select Document All Documents Enter Quantity
Secure Print User01 [xxxxxxxxxxxx] All Documents Print and Delete Use PC Settings
All Documents Enter Quantity
Print and Save xxx Set(s)
All Documents
Delete
Print Menu Select User ID Select Document All Documents Enter Quantity
Sample Print User01 All Documents Print and Delete Use PC settings
All Documents Enter Quantity
Print and Save xxx Set(s)
All Documents
Delete
6 – 64
Chapter 6 General
Administrator Menus
Ready to Print
Report / List Printer Settings, Panel Settings, PCL Font List, PCL Macro List, PS Font List,
PDF Font List, Job History, Error History, Print Meter, Demo Print, Stored Documents
Wired Network
*1 Continued on the next page To A
USB Settings
*1 Continued on the next page To B
System Settings
Continued on the next page To C
Maintenance Mode
Continued on the next page To D
Admin Menu
PDF
Continued on the next page To F
PCL
Continued on the next page To G
PostScript
*1
Continued on the next page To H
Panel Settings
Continued on the next page To I
*1 : This item appears only on the DocuPrint C1110.
Width X xxxmm*
6 – 65
Chapter 6 General
IPsec Disable
Protocol LPD, Port 9100, IPP, SMB (TCP/IP), SMB (NetBEUI), Enable*,
FTP, WSD, E-mail Printing, StatusMessenger, Disable
InternetServices, EtherTalk Compat, Bonjour (mDNS)
6 – 66
Chapter 6 General
C
System Settings Low Power Timer 3 Minutes* 3 - 60 Minutes (increment: 1 min.)
mm / inch Millimeters(mm)*,
Inches (")
DefaultPaperSize A4*,
8.5 x 11"
D
Maintenance Mode Adjust PaperType
Paper Type Plain Paper Lightweight,
Heavyweight*
Labels
To E (next page)
6 – 67
Chapter 6 General
Adjust ColorRegi
Paper Type PlainAdjust
Auto Paper Ready to Adjust
F
PDF Adjust Paper Type
Quantity Plain
1 Set(s) *
Paper 1 - 999 sets
Collated Off*,
On
When [DefaultPaperSize]
is [A4]
Output Size Auto, Auto,
A4* 8.5x11"* When [DefaultPaperSize]
is [8.5 x 11"]
6 – 68
Chapter 6 General
G
PCL Adjust Size
Output Paper Type A4*, A5, B5, 8.5 x 11", 8.5 x 13", 8.5 x 14", 7.25 x 10.5",
Env 3.9 x 7.5", Env 110 x 220mm, Env 162 x 229mm, Env 4.1 x 9.5"
Width X xxxmm*
Orientation Portrait*,
Landscape
HexDump Disable*,
Enable
6 – 69
Chapter 6 General
6 – 70
Chapter 7 Wiring Data
CONTENTS
7.1 Connector [P (plug) / J (jack)].....................................................................................7-1
7.1.1 List of P/J ........................................................................................................................................ 7-1
7.1.2 IOT P/J layout diagram ................................................................................................................... 7-3
7.2 Connection Wiring Diagram........................................................................................7-7
7.2.1 Symbols in the General Connection Wiring Diagram...................................................................... 7-7
7.2.2 General Wiring Diagram ................................................................................................................. 7-9
7.3 Interconnection Wiring Diagram of Parts..................................................................7-10
7.3.1 Notes on Using the Wiring Diagram between Parts...................................................................... 7-10
7.3.2 Configuration of the Interconnection Wiring Diagram of Parts...................................................... 7-12
§ 1 DC POWER SUPPLY ....................................................................................................................... 7-14
§ 2 FEEDER, SSI & REGI ...................................................................................................................... 7-16
§ 3 DRIVE ............................................................................................................................................... 7-18
§ 4 ROS .................................................................................................................................................. 7-20
§ 5 XEROGRAPHIC ............................................................................................................................... 7-22
§ 6 HIGH VOLTAGE ............................................................................................................................... 7-24
§ 7 DEVELOPER .................................................................................................................................... 7-26
§ 8 FUSER.............................................................................................................................................. 7-28
§ 9 CONTROLLER ................................................................................................................................. 7-30
Chapter 7 Wiring Data
7.1 Connector [P (plug) / J (jack)]
Printer
7-1
Chapter 7 Wiring Data
7.1 Connector [P (plug) / J (jack)]
7-2
Chapter 7 Wiring Data
7.1 Connector [P (plug) / J (jack)]
A B C D E F G H I J K L
101
102
103 220
171
104 291
105
106
2811 5041
107 141
314
108
281 313
109
312
110 311
111
112 2200/2900
113
114
115
Wsb07001FA
7-3
Chapter 7 Wiring Data
7.1 Connector [P (plug) / J (jack)]
A B C D E F G H I J K L
116
117
118
119
120
121
122 411
123
412
124
125
126
231
127 233
234
232
128
129
130
Wsb07002FA
7-4
Chapter 7 Wiring Data
7.1 Connector [P (plug) / J (jack)]
A B C D E F G H I J K L
131
132
133 504
501 47
48
502 44
134
503
40
135
136
137
221
101
138
111 211
401
139
3
29
140
141
262
261
142 201
483
482 484
143
144
145
Wsb07003FA
7-5
Chapter 7 Wiring Data
7.1 Connector [P (plug) / J (jack)]
A B C D E F G H I J K L
146
144
147 422
148
149
150
192
191
151
182
152
181
153
154
155
40 41 10
156 161 15
11
14
42
17
157
22
101
21
31
24
158 19
26
18
23
159 28
29 16 20
160
Wsb07004FA
7-6
Chapter 7 Wiring Data
7.2 Connection Wiring Diagram
The symbols in the general connection wiring diagram are described below.
Symbol Description
Represents a connection terminal with a plate spring on the printed circuit board.
The connector (terminal) No. is indicated inside the box.
Represents a functional part within a part, and indicates the name of the functional
part.
7-7
Chapter 7 Wiring Data
7.2 Connection Wiring Diagram
Symbol Description
Represents a screw for fixing wiring harness and a conductive member such as a
plate spring.
7-8
Chapter 7 Wiring Data
7.2 Connection Wiring Diagram
P/J40
Controller 9
6 High Voltage PWBA HVPS
PL4.1.19
P161 P/J16
LED ASSY
ERASE
PL4.1.8 P/J401
P/J141
CONSOLE
PWB ESS
ASSY PANEL
PHD ASSY PL8.1.9
PL1.1.19
PL4.1.21
P/J10 P/J101
P/J29 P/J2900 P/J220
P/J422 P/J42
PWBA EEPROM
PL8.2.16
P/J144
Developer 7
MOTOR ASSY DISP (Y)
P/J18 P/J181
PL5.1.3
SENSOR HUM
PL8.2.7 P/J201 P/J20
MOTOR ASSY DISP (M)
P/J182
PL5.1.3
TRANSFER ADC SENSOR
ASSY
PL6.1.7 P/J2811 P/J281 P/J28
MOTOR ASSY DISP (C)
P/J19 P/J191
5 Xerographic PL5.1.3
CLUTCH ASSY
DRV P/J262 P/J26
PL3.1.1
Drive 3
DRIVE ASSY MAIN
P/J21 P/J211 PL7.1.2
COLOR MODE
P/J24
SWITCHING SOLENOID
DRIVE ASSY PH
PL7.1.4
COLOR MODE
P/J261
SWITCHING SENSOR
WSB07001KC
7-9
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
The following describes the legend of the wiring diagrams between parts shown on the following pages.
Symbols Description
Denotes a plug.
Denotes a jack.
P/JXX
YY
Denotes Pin yy and Jack yy of the connector Pxx and Jxx.
Heater
Denotes functional parts attached with functional parts name.
Control
Denotes the control and its outline in PWB.
Denotes the function, and logic value of the signal to operate the
REGI CLUTCH ON(L)+24VDC function (Low: L, High: H).
The given voltage is for signal in high status.
The arrow indicates the direction of signal.
7-10
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
Symbols Description
EXIT PAPER SENSED(L)+3.3VDC Denotes the function, and logic value of the signal when the function
operated (Low: L, High: H).
The given voltage is for signal in high status.
The arrow indicates the direction of signal.
+5VDC
Denotes DC voltage.
+3.3VDC
7-11
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
The interconnection wiring diagram is divided into 9 sections. § 1 to § 9 indicate details of the interconnections of parts.
§1 DC POWER SUPPLY
§3 DRIVE
§4 ROS
§5 XEROGRAPHIC
§6 HIGH VOLTAGE
7-12
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
§7 DEVELOPER
§8 FUSER
§9 CONTROLLER
7-13
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
§ 1 DC POWER SUPPLY
I/L +24VDC
3
P/J501 P/J14
+5VDC +3.3VDC
1 14
SG
2 13
+3.3VDC
3 12
SG
4 11
LV TYPE
7 8
DEEP SLEEP
8 7
SLEEP
9 6
24V ON
10 5
FAN ON
11 4
FAN LOW
12 3
FAN ALARM
13 2
I/L OPEN
14 1
HARN ASSY 24V INTERLOCK
PL9.1.4 +24VDC
P/J502 P/J15
I/L +24VDC
1 1
SG
2 2
FAN MAIN
P/J503 PL8.1.1
FAN +24VDC
1
FAN FAN ALARM
2
CONTROL SG
3
1 P/J483
LINE
2 4 3
NUT
3 2 1 P/J482
T484 P/J484
WSB07002KC
7-14
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
This circuit stops all outputs, if the power supply voltage 24VDC, 5VDC, or 3.3VDC is shorted.
This circuit stops all outputs, if the power supply voltage 24VDC, 5VDC, or 3.3VDC exceeds the
specified voltage respectively.
At this time, the operating point is 36VDC or less for 24VDC, 7VDC or less for 5VDC and 3.3VDC.
The output of the following power supply are stopped according to the these signals.
Output
+24VDC +5VDC +3.3VDC
Signal
Sleep (Low Power mode) OFF OFF ON
Deep sleep (Sleep mode) OFF OFF OFF
7-15
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
PWBA MCU
PL8.2.13 HARN ASSY L SIDE
PL3.1.18
P/J23 P/J231
I/L +24VDC
1 2 1 SOLENOID FEED MSI
CST FEED CL ON (L) +24VDC PL3.1.9
2 1 2
+3.3VDC
P/J232
PULL UP +3.3VDC
3 3 REGI SENSOR
SG
4 2 PL3.2.13
REGI SENSED (L) +3.3VDC
5 1
+3.3VDC
P/J233
PULL UP +3.3VDC
6 3 SSI NO PAPER
SG
7 2 SENSOR
PAPER EMPTY SENSED (H) +3.3VDC PL3.2.13
8 1
+3.3VDC
P/J234
PULL UP +3.3VDC
9 3 CST NO PAPER
SG
10 2 SENSOR
PAPER EMPTY SENSED (L) +3.3VDC PL3.2.13
11 1
WSB07003GA
7-16
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
7-17
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
§ 3 DRIVE
INTERLOCK
+24VDC
P/J24
I/L +24VDC
1 COLOR MODE
K MODE SOL ON (L) +24VDC SWITCHING SOLENOID
2
INTERLOCK
+24VDC HARN ASSY MAIN MOT
PL9.1.7
P/J21 P/J211 DRIVE ASSY MAIN
SG PL7.1.2
1 11
I/L +24VDC
2 10
SG
3 9
I/L +24VDC
4 8
SG
5 7 M
MAIN MOT ON
6 6
MAIN MOT ALARM
7 5
MAIN MOT CLK
8 4
MAIN MOT LOW
9 3
MAIN MOT CW/CCW
10 2
INTERLOCK
+24VDC HARN ASSY SUB MOT
PL9.1.8
P/J22 P/J221 DRIVE ASSY SUB
SG PL7.1.1
1 10
I/L +24VDC
2 9
SG
3 8
I/L +24VDC
4 7
SG
5 6 M
SUB MOTO ON
6 5
SUB MOT ALARM
7 4
SUB MOT CLK
8 3
SUB MOT LOW
9 2
SUB MOT BRAKE
10 1
WSB07004KC
7-18
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
7-19
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
§ 4 ROS
from Xerography
HARNESS ASSY ROS VIDEO
PL4.1.23
P/J41 P/J412
SG
1 8
DATA K
2 7
SG
3 6
DATA C
4 5
SG
5 4
DATA M
6 3
SG
7 2
DATA Y
8 1
WSB07006KD
7-20
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
7-21
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
§ 5 XEROGRAPHIC
PWBA MCU
PL8.2.13 HARN ASSY PHD XPRO
PL9.1.11
P/J42 P/J144
+3.3VDC DATA
1 4 PWBA EEPROM
CLOCK PL8.2.16
2 3
+3.3VDC
3 2
SG
4 1
PHD ASSY
PL4.1.21
P/J422
5 +3.3VLD 6 EEPROM PHD
+3.3VDC DATA
6 5
7 CLOCK 4
+3.3VDC
8 3
SG
9 2
+3.3VLD
10 1
to ROS
HARN ASSY HUM
PL9.1.6
P/J20 P/J201
TEMP.
+5VDC 1 4 SENSOR HUM
SG PL8.2.7
2 3
HUMI.
3 2
+5VDC
4 1
TRANSFER ASSY
HARN ASSY L SIDE PL6.1.7
PL3.1.18
P/J28 P/J281 P/J2811
+5VDC
1 5 1 5
ADC SENSOR
2 4 2 4
LED REM
3 3 3 3 ADC SENSOR
ADC V MONI
4 2 4 2
SG
5 1 5 1
WSB07007KC
7-22
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
7-23
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
§ 6 HIGH VOLTAGE
A
P/J16 P/J161
TR MON
10 1
CF MON
9 2
+3.0V REF E
HV DO
8 3
HV LD I
7 4
HV CLK D
6 5
+3.0V REF H
5 6
SG C
4 7
MAIN CLK G
3 8
SG B
2 9
I/L +24V F
1 10
BCR
BTR
K Developer
C
BTR : Bias Transfer Roll
WSB07008KB
7-24
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
7-25
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
§ 7 DEVELOPER
PWBA MCU
PL8.2.13
INTERLOCK
+24VDC HARN ASSY TNR MOT
PL5.1.25
P/J18 P181 J181
Y DISPENSE MOT A MOTOR ASSY DISP (Y)
1 5 1
Y DISPENSE MOT B PL5.1.3
2 4 2
I/L +24VDC
3 3 3 M
INTERLOCK Y DISPENSE MOT XA
4 2 4
+24VDC Y DISPENSE MOT XB
5 1 5
P182 J182
M DISPENSE MOT A MOTOR ASSY DISP (M)
6 5 1
M DISPENSE MOT B PL5.1.3
7 4 2
I/L +24VDC
8 3 3 M
M DISPENSE MOT XA
9 2 4
M DISPENSE MOT XB
10 1 5
INTERLOCK
+24VDC
P/J19
N.C.
1 P191 J191
C DISPENSE MOT A MOTOR ASSY DISP (C)
2 5 1
C DISPENSE MOT B PL5.1.3
3 4 2
I/L +24VDC
4 3 3 M
INTERLOCK C DISPENSE MOT XA
5 2 4
+24VDC C DISPENSE MOT XB
6 1 5
P192 J192
K DISPENSE MOT A MOTOR ASSY DISP (K)
7 5 1
K DISPENSE MOT B PL5.1.3
8 4 2
I/L +24VDC
9 3 3 M
K DISPENSE MOT XA
10 2 4
K DISPENSE MOT XB
11 1 5
WSB07009KB
7-26
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
7-27
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
§ 8 FUSER
P/J176
SG
5 4 5 1 2 STS
STS
4 5 4 2 1
+3.3VDC
P/J172 P/J173
FUSER EXIT SENSED (L) +3.3VDC 6 3
3 1 3 1
2 SG 7 2 2 2 2
PULL UP +3.3VDC
1 8 1 3 1 3
EXIT
SENSOR
PWBA LVPS
PL8.2.1
P/J171
LAMP
1 1 P1711 Heater
P/J14 P/J501 CONTROL P/J47
xHEAT1 N HEAT1 2 2 P1712
10 5 3
FUSER ON LINE 3 3 P1713
9 6 1
Thermostat
P/J504
1
2
J5041
1
RELAY TEST LOW
Used in production 2
process only. RELAY TEST HIGH
3
HARN ASSY TEST RL
PL5.1.28
230V Spec.
P/J171
1 1
P/J47 N HEAT1
2 2
3
LINE 3 3
1
WSB07010GC
7-28
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
7-29
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
§ 9 CONTROLLER
PWBA LVPS
PL8.2.1
+5VDC HARN ASSY ESS POWER
PL9.1.10 +5VDC
P/J401 P/J40
+3.3VDC +5VDC +3.3VDC
1 1
SG
2 2
+3.3VDC
3 3
SG
4 4
WSB07011GA
7-30
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
7-31
Chapter 7 Wiring Data
7.3 Interconnection Wiring Diagram of Parts
7-32
Chapter 8 Accessories
Chapter 8 Accessories
Table of Contents
Table of Contents
8.1 Network Expansion Card (Optional) .........................................................................8-1
8.1.1 Checking the Package Contents ............................................................................................ 8-1
8.1.2 Installation Procedure............................................................................................................. 8-2
8.2 Additional Memory (256MB/512MB) .........................................................................8-5
8.2.1 Checking the Package Contents ............................................................................................ 8-5
8.2.2 Installation Procedure............................................................................................................. 8-5
8.2.3 Changing the Accessory Configuration on the Print Driver .................................................... 8-9
Chapter 8 Accessories
8.1 Network Expansion Card (Optional)
• Installation guide
8-1
Chapter 8 Accessories
8.1 Network Expansion Card (Optional)
Network
expansion card Additional memory
Follow these steps when installing the network expansion card to the printer.
8-2
Chapter 8 Accessories
8.1 Network Expansion Card (Optional)
4.
Remove the black plastic part (used for the
wireless LAN) from the network expansion card.
Important
Remove the black plastic part from the network
expansion card before installing the card to the printer.
Otherwise, the rear cover cannot be closed.
The black plastic part cannot be removed after the
network expansion card is installed to the printer.
Make sure to remove the part in this step.
8-3
Chapter 8 Accessories
8.1 Network Expansion Card (Optional)
9. Plug in the power cord and switch the power on by pressing the power switch to the <|> position.
NOTE You can check whether the network expansion card has been installed
correctly by printing out the [Printer Settings] list. Refer to the User Guide on
how to print the [Printer Settings] list.
8-4
Chapter 8 Accessories
8.2 Additional Memory (256MB/512MB)
Additional memory may be required also when printing large data such as complex graphics.
NOTE For more information about additional memory and how to order it, refer to
"A.2 Optional Accessories" (User Guide P. 182).
Network
expansion card Additional memory
8-5
Chapter 8 Accessories
8.2 Additional Memory (256MB/512MB)
8-6
Chapter 8 Accessories
8.2 Additional Memory (256MB/512MB)
7. Use the following steps to install the memory card to the printer.
Important
Make sure to insert the memory card securely until the
terminal area cannot be seen.
8-7
Chapter 8 Accessories
8.2 Additional Memory (256MB/512MB)
10. Plug in the power cord and switch on the power by pressing the power switch to the <|> position.
NOTE You can check whether the memory card is installed correctly by printing out
the [Printer Settings] list. [Memory Capacity] under [General] shows the total
memory capacity of the printer (which is the memory on the controller board
(128 MB) plus the memory you just added). For information on how to print
the [Printer Settings] list, refer to " Printing a Report/List" (User Guide P.
138).
8-8
Chapter 8 Accessories
8.2 Additional Memory (256MB/512MB)
2. The Properties dialog box appears. In the dialog box, click the [Options] tab.
3. Select [Memory Capacity] from [Items], and then select the total memory capacity of the printer
from [Memory Capacity].
4. Select [RAM Disk] from [Items], and then select [Available] from [RAM Disk].
8-9
Chapter 8 Accessories
8.2 Additional Memory (256MB/512MB)
8-10
Chapter 10 Machine Overview
CONTENTS
10.1 Printing Process .....................................................................................................10-1
10.1.1 Summary of Printing Process ..................................................................................................... 10-1
10.1.2 Schematic Diagram for Printing Processes ................................................................................ 10-2
10.1.3 Description of Printing Process Techniques ............................................................................... 10-3
10.1.3.1 Charging with electricity ...................................................................................................... 10-3
10.1.3.2 Exposure............................................................................................................................. 10-4
10.1.3.3 Development....................................................................................................................... 10-6
10.1.3.4 Transfer (Drum -> Paper) ................................................................................................... 10-8
10.1.3.5 Cleaning............................................................................................................................ 10-10
10.1.3.6 Excess Toner Collecting ................................................................................................... 10-11
10.1.3.7 Fusing ............................................................................................................................... 10-12
10.2 Paper Path............................................................................................................10-13
10.2.1 Paper Path ................................................................................................................................ 10-13
10.2.2 Layout of Paper Path ................................................................................................................ 10-14
10.3 Functions of Major Functional Components .........................................................10-15
10.3.1 Paper Cassette ......................................................................................................................... 10-15
10.3.1.1 Major functions.................................................................................................................. 10-15
10.3.1.2 Reference diagram ........................................................................................................... 10-16
10.3.1.3 Multiple Sheet Feed Prevention........................................................................................ 10-17
10.3.1.4 Reference diagram ........................................................................................................... 10-17
10.3.2 Paper Feeder ............................................................................................................................ 10-18
10.3.2.1 Major functions.................................................................................................................. 10-18
10.3.2.2 Reference diagram ........................................................................................................... 10-19
10.3.3 SSI & Regi Assy........................................................................................................................ 10-20
10.3.3.1 Major functions.................................................................................................................. 10-20
10.3.3.2 Reference diagram ........................................................................................................... 10-21
10.3.3.3 Lead-edge Registration..................................................................................................... 10-22
10.3.3.4 Reference diagram ........................................................................................................... 10-22
10.3.3.5 Paper detection by the Regi Sensor ................................................................................. 10-23
10.3.4 Transfer Belt & Fuser................................................................................................................ 10-24
10.3.4.1 Major functions.................................................................................................................. 10-24
10.3.4.2 Reference diagram ........................................................................................................... 10-25
10.3.5 ROS ASSY................................................................................................................................ 10-26
10.3.5.1 Major functions.................................................................................................................. 10-26
10.3.5.2 Reference diagram ........................................................................................................... 10-27
10.3.6 TONER CARTRIDGE & DISPENSER ...................................................................................... 10-28
10.3.6.1 Major functions.................................................................................................................. 10-28
10.3.6.2 Reference diagram ........................................................................................................... 10-28
10.3.7 PHD ASSY................................................................................................................................ 10-29
10.3.7.1 Major functions.................................................................................................................. 10-29
10.3.7.2 Reference diagram ........................................................................................................... 10-30
10.3.8 Drive.......................................................................................................................................... 10-31
10.3.8.1 Major functions.................................................................................................................. 10-31
10.3.8.2 Reference diagram ........................................................................................................... 10-33
10.3.9 Electrical ................................................................................................................................... 10-34
10.3.9.1 Major functions.................................................................................................................. 10-34
10.3.9.2 Reference diagram ........................................................................................................... 10-36
10.3.9.3 Data Flow.......................................................................................................................... 10-37
10.4 MODES ................................................................................................................10-38
10.4.1 Operation Modes ...................................................................................................................... 10-38
10.5 Control ..................................................................................................................10-39
10.5.1 Control of Paper Size................................................................................................................ 10-39
10.5.2 ROS Light Quantity Control ...................................................................................................... 10-39
10.5.3 Process Control ........................................................................................................................ 10-40
10.5.3.1 Potential Control ............................................................................................................... 10-40
10.5.3.2 Toner Density Control ....................................................................................................... 10-41
10.5.3.3 High Area Coverage Mode ............................................................................................... 10-42
10.5.3.4 Admix Mode ...................................................................................................................... 10-42
10.5.3.5 LED Light Quantity Control of AUTOMATIC DENSITY CONTROL SENSOR.................. 10-43
10.5.4 Color Registration Control......................................................................................................... 10-44
10.5.5 Fuser Control ............................................................................................................................ 10-45
10.5.5.1 Fuser temperature control................................................................................................. 10-45
10.5.5.2 Cooling down .................................................................................................................... 10-45
10.5.5.3 Sensor Warm-up............................................................................................................... 10-45
10.6 Drive Transmission Route ....................................................................................10-46
10.6.1 DRIVE ASSY MAIN .................................................................................................................. 10-46
10.6.2 DRIVE ASSY MAIN and DRIVE ASSY SUB DRIVE ................................................................ 10-49
10.6.3 TONER DISPENSER (Y, M, C, K)............................................................................................ 10-54
10.6.4 DRIVE ASSY SUB .................................................................................................................... 10-56
Chapter 10 Machine Overview
10.1 Printing Process
This printer is a "Full-color laser printer" which applies the principle of an electrophotographic recording system. The
tandem system comprising the four color PHD ASSY of yellow, magenta, cyan and black (Y, M, C and K) creates the
toner image.
PHD ASSY
Wsb10001FA
10-1
Chapter 10 Machine Overview
10.1 Printing Process
: Laser beam
: Paper transfer
PHD ASSY
[(1) Charge]
[(3) Development]
[(4) Transfer]
[(5) Cleaning]
ROS FUSER
[(2) Exposure] [(6) Fusing]
TRANSFER BELT
[(4) Transfer]
[(7) Cleaning]
Wsb10002FA
10-2
Chapter 10 Machine Overview
10.1 Printing Process
z The BCR is kept in contact with the drum and rotates following the rotations of the drum.
BCR is a conductive roll, receives discharge voltage from the High Voltage Power Supply (HVPS) and
discharges a negative DC voltage.
z The drum surface is uniformly and negatively charged with DC bias voltage.
The drum surface is a photoreceptor (which is an insulator in the dark and a conductor in the light) and the
drum inside is composed of a conductor.
z The Cleaning Roll is a sponge, which contacts with the BCR to catch the toner.
Wsb06003KA
engine principle0006FA
engine principle0005FA
10-3
Chapter 10 Machine Overview
10.1 Printing Process
10.1.3.2 Exposure
In the exposure process, the drum surface charged negatively is scanned by laser beams to form invisible electrostatic
latent image on the drum surface.
This process is performed in parallel for yellow, magenta, cyan and black colors.
z Laser beams are emitted from the laser diode in the ROS ASSY. By the rotating polygon mirror, fixed mirror
and lens attached to the Scanner Motor Assy of the ROS ASSY, the surface of each color drum is scanned
from end to end in the axial direction.
Drum (K)
Lens
Mirror
Drum (M)
Mirror Lens
Lens
Mirror Drum (Y)
Mirror Lens
Mirror
Wsb06004KA
10-4
Chapter 10 Machine Overview
10.1 Printing Process
z The laser beam is irradiated according to the printing data (image data) output from the printer controller. The
laser beam is output only when printing data is pixels (micro points composing characters or pictures). (The
laser diode lights up for parts to be developed by toner, and not for parts that are not to be developed.)
The drum surface irradiated by the laser beam becomes a conductor, and the negative charge on the drum
surface flows to the positive side and the charges cancel each other out so that the potential on the drum
surface drops. The part on the surface where potential drops becomes the electrostatic latent image.
10-5
Chapter 10 Machine Overview
10.1 Printing Process
10.1.3.3 Development
In the development process, toner is electrically attached to the invisible electrostatic latent image on the drum surface to
form visible toner image on the drum.
This process is performed in parallel for yellow, magenta, cyan and black color independently.
z The toner in the toner cartridge is agitated by the built-in Agitator and fed into the developer. The Auger is
driven by the toner motor.The amount of toner to be consumed according to the print count is calculated and
that amount is fed into the developer. This is called "toner dispensation", which is controlled by two types of
control, "PCDC" and "ADC". (Refer to “10.5.3.2 Toner Density Control”)
z The toner fed into the developer and the carrier in the developer are agitated by the Auger, and supplied to the
Magnet Roll arranged in the vicinity of the drum surface. The toner and carrier are charged by friction due to
the agitation (toner in negative, carrier in positive), and they are attracted to one another electrically. As the
carrier is a magnetic substance, it is attracted to the Magnet Roll having a magnetic force and a homogeneous
layer is formed by the Trimmer Rod.
z The magnet roll is covered by a thin semi-conductive sleeve over the surface. DB (Developing Bias) voltage
is supplied to this semiconductor sleeve from the High Voltage Power Supply (HVPS). DB voltage is negative
DC voltage combined with AC voltage. The magnet roll is kept at a constant negative voltage against the
photoreceptor layer of the drum by DC voltage. Therefore, at the area surface where the negative electric
charge on the drum does not decrease, potential is lower than the magnet roll, while the potential is higher than
the magnet roll at the area where the negative charge on the drum surface decreases. The AC voltage shakes
the developer on the magnet roll surface Stimulating the toner to fly to the drum.
Thus, the toner charged negatively is attracted only to the drum surface area where the negative charge has
decreased below that of the magnet roll (electrostatic latent image) and the toner image is formed on the
drum.
Once the toner is adhered on the drum, the negative charge of the toner-bearing portion increases, which
decreases the potential and the toner-attracting force of that portion.
10-6
Chapter 10 Machine Overview
10.1 Printing Process
Paddle
Trimmer Rod
Drum
Auger
Magnet Roll
HVPS
Auger
Wsb06005KA
engine principle0013FA
engine principle0014FA
10-7
Chapter 10 Machine Overview
10.1 Printing Process
z BTR
The BTR (Bias Transfer Roll) is a conductive roll, to which the positive voltage is applied from the High
Voltage Power Supply (HVPS). The BTR contacts the rear side of the Belt and applies the positive voltage to
the Belt.
z Belt
The Belt is a conductive belt, to which the positive voltage is applied from the BTR. After the negatively
charged toner image on the drum surface is drawn by the positive charge on the belt, it is transferred from the
drum to the paper. The Belt feeds the paper to the direction of FUSER.
Drum (K)
BTR
Drum (C)
Drum surface
BTR
Drum (M)
BTR
BTR
Drum (Y)
HVPS
Transfer Belt
Wsb06007KA
10-8
Chapter 10 Machine Overview
10.1 Printing Process
Kmy06007KA
10-9
Chapter 10 Machine Overview
10.1 Printing Process
10.1.3.5 Cleaning
In the cleaning process, excess toner is removed from the drum surfaces, while excess charge is also eliminated from the
drum surface.
z Drum cleaning
The cleaning blade contacts the surface of the drum collecting the excess toner by scraping.
z Cleaning Roll
The Cleaning Roll contacts the surface of the BCR collecting the foreign matter.
z Charge cleaning
When the drum is charged by BCR, any excess charge hinders the drum surface from being uniformly
charged, which may lead to print quality problems.
The excess charge on the surface of the drum is eliminated by irradiating the light of the Erase Lamp (LED
ASSEMBLY).
Wsb06008KA
10-10
Chapter 10 Machine Overview
10.1 Printing Process
Collection Box
Toner Cartridge
2)
Auger
1) Cleaner Blade
3)
Wsb06006KA
10-11
Chapter 10 Machine Overview
10.1 Printing Process
10.1.3.7 Fusing
In the fusing process, toner is fixed on the paper by heat and pressure.
z Since the finished toner image transferred from the belt can be easily broken by a finger touch, the toner
image must be fixed on the paper with the FUSER (fusing unit).
The toner particles are melted by the HEAT ROLL heated by the Heater lamp and is deposited on the paper
under pressure given by the belt opposed against the heat roll.
Paper
Felt
Belt
Frame Belt
Fixed toner
Heat Roll
10-12
Chapter 10 Machine Overview
10.2 Paper Path
Wsb06010KA
10-13
Chapter 10 Machine Overview
10.2 Paper Path
: Laser beam
: Paper transfer
: Paper sensors
Exit roll [Fuser]
Exit Sensor [Fuser]
Heat roll [Fuser]
Pressure belt [Fuser]
10-14
Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
z Paper Cassette
z Paper Feeder
z SSI & Regi Assy
z Transfer Belt & Fuser
z ROS ASSY
z TONER CARTRIDGE & Dispenser
z PHD ASSY
z Drive
z Electrical
The SIDE GUIDE(R/L) can move at a right angle to the paper transfer direction to align the paper width.
END GUIDE
The END GUIDE can move in the paper transfer direction to determine the paper size.
RETARD ROLLER
The RETARD ROLLER and the FEED ROLLER pinch the paper to prevent multiple sheet feed.
BOTTOM PLATE
BOTTOM PLATE is locked to the bottom side when paper cassette is pulled out from the paper feeder and unlocked
when paper cassette is installed to the paper feeder. Pushes the paper against the feed roll using a spring tension.
10-15
Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
Retard Roller
Wsb10012FA
10-16
Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
Feed Roller
Retard Roller
Retard Roller
Wsb10013FA
10-17
Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
Detects the presence/absence of paper in the paper tray based on the position of ACTUATOR NO PAPER. (No paper:
Sensor beam is intercepted)
Paper
Bottom Plate
Wsb06014KA
Transmits the drive from the DRIVE ASSY MAIN to FEED ROLLER. (Refer to “10.6.4 DRIVE ASSY SUB”)
FEED ROLLER
When the SOLENOID ASSY FEED operates, the FEED ROLLER starts rotating and the FEED ROLLER feeds the
paper. (Refer to “10.6.4 DRIVE ASSY SUB”)
DRIVE ASSY PH
FEED ROLLER
10-18
Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
FEED ROLLER
10-19
Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
Detects presence/absence of paper in the SSI tray by the change in actuator position.
Upon detecting the sheet, the Regi Roll rotates for a predetermined duration to feed the sheet. The sheet is fixed between
the Rolls so that it may not fall from the SSI.
The Rolls stop immediately when the Regi Sensor detects the presence of paper.
ACTUATOR SSI
Paper
ACTUATOR SSI
(No Paper Position)
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It detects when the paper front end reaches the CHUTE ASSY FDR REGI.
When the paper feeds from the SSI, Regi Sensor is measuring the paper length (size).
The ON time of Regi Sensor is converted into the paper length.
ON: The paper activates the actuator.
Regi Clutch
CLUTCH ASSY REGI transmits the driving power from the DRIVE ASSY MAIN to ROLL ASSY REGI, and
transports the paper from the tray and SSI toward the PHD ASSY direction.
The timing of sheet feed from the Regi Assy is adjusted by the duration of the Regi Clutch operation so that the toner
image on the drum can be transferred to the appropriate position on the sheet. (Refer to “10.6.4 DRIVE ASSY SUB”)
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
REGI ROLL
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REGI ROLL
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
SENSOR PHOTO
ACTUATOR REGI IN (Regi Sensor)
PAPER
SENSOR PHOTO
(Regi Sensor)
PAPER
SENSOR PHOTO
(Regi Sensor) ACTUATOR REGI IN ACTUATOR REGI IN
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
z Belt
Belt feeds the paper to the direction of FUSER.
z Sensor ADC
Sensor ADC reads the toner patch on the BELT, and converts it to voltage value. Voltage value is used to
control the density of toner. (Refer to “10.5.3.1 Potential Control”)
FUSER
The FUSER fixes toner which was transferred onto the paper but not fixed by the heat and pressure and feeds
paper before and after being fixed.
The FUSER mainly consists of the following parts:
z Heat Roll z Pressure Belt
z Heater Lamp z Roll Assy Exit
z Thermostat z Exit Sensor
z Temp. Sensor
z Exit Sensor
Detects passage of print after fixed based on the change of position of the actuator.
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
THERMOSTAT
TEMP. SENSOR
(Un-contacting type)
HEATER LAMP
TEMP. SENSOR
(Contacted type)
ROLL ASSY EXIT
FUSER
SENSOR ADC
BLADE ASSY
TRANSFER BELT
BELT
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
ROS ASSY is an exposure unit that generates laser beams to form electrostatic latent image on the drum surface.
In this manual, the ROS ASSY is referred to as ROS.
The ROS mainly consists of the following parts:
z LD PWB
z Scanner ASSY
z SOS PWB
z Lens
z Mirror
z Window
LD PWB
The LD PWB is comprised of four LDs (laser diodes) corresponding to Y, M, C, and K.
Each LD converts the electric signals of incoming image data into laser wave or pulse. In order to stabilize the
laser light quantity during formation of an electrostatic latent image, the LD PWB always monitors the laser light
quantity to adjust it to the appropriate level. This is called "APC (auto power control)".
Scanner Assy
The Scanner Assy is comprised of the Scanner Motor that rotates at a constant speed and the Polygon Mirror that
is mounted on the motor shaft.
The laser light output from the LD is irradiated onto the Polygon Mirror via the Mirror.
The Polygon Mirror, provided with six reflecting mirror faces, changes the reflection angle of the laser light as it
rotates by the Scanner Motor, thereby allowing the laser light to scan the drum along its axial direction. Scanning
is performed using one reflecting mirror face for each line.
SOS PWB
The SOS sensor on the SOS (start of scan) PWB converts an incoming laser beam, upon detection, to an electric
signal as the reference signal for starting scanning and transmits this signal to the PWBA MCU.
The SOS sensor signals are used to synchronize the starting point of the laser-beam scanning with the starting
point of the image writing.
Lens
Mirror
Window
The laser light reflected from the Polygon Mirror reaches the drum surface via the Lens, Mirror, and Window. The
Lens corrects aberration, the Mirror secures an optical path, and the Window prevents foreign matters from
entering the ROS.
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
LD PWB
Lens
Mirror
SOS PWB
SOS Sensor
Mirror ROS
Lens
Window
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
The CONNECTOR CRUM reads and writes the data of the CRUM. (CRUM : Customer Replaceable Unit Memory)
Printer specific information is stored.
The dispense motor supplies the drive to the Agitator and Auger in the TONER CARTRIDGE, and supplies toner to the
developer.
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
PHD ASSY carries out a series of operation in the print process such as charging, and transfer.
PHD ASSY mainly consists of the following parts.
Developer is an equipment which develops images in the print process.
z Drum (Y) z Developer (Y)
z Drum (M) z Developer (M)
z Drum (C) z Developer (C)
z Drum (K) z Developer (K)
CRUM
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
Developer (K)
Developer (C)
Developer (M)
Developer (Y)
PHD ASSY
Drum (K)
Drum (C)
Drum (M)
Drum (Y)
LED ASSEMBLY
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
10.3.8 Drive
Supplies the drive to parts as follows. (Refer to “10.6.1 DRIVE ASSY MAIN”)
z (C/M/Y/K) Drum
z Transfer Belt
z Regi
z Feeder
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
DRIVE ASSY PH
DRIVE ASSY PH transmits the driving force from the DRIV ASSY SUB to relevant parts.
The transmission channel is changed by the COLOR MODE SWITCHING SOLENOID in the DRIVE ASSY PH to
allow the driving force of the DRIVE ASSY MAIN to reach the Black Developer only.
This is performed to ensure that the Yellow, Magenta, and Cyan Developers cannot be rotated by the DRIVE ASSY SUB
during B/W printing.
The COLOR MODE SWITCHING SENSOR detects the status of the transmission route (whether it is set for B/W or full
color).
Drive to
Developer
(Y, M, C)
Drive from
Sub Motor
GEAR D3 IN
GEAR D3 OUT
Drive from
Sub Motor
GEAR D3 IN
GEAR C GEAR C
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
DRIVE ASSY PH
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
10.3.9 Electrical
Disspates heat out of the printer to prevent the printer from overheating.
SWITCH
Controls printing operation based on the communication with the print controller and information from the sensor/
switch.
Major functions are as follows:
z Communication with the ESS.
z Receive of information from the sensors or switches.
z Control of Motor in DRIVE ASSY MAIN and DRIVE ASSY SUB.
z Distributing low voltage DC power output from LVPS to each component
z Control of ROS
Supplies high voltage to the following parts in the Transfer Belt and Developer to perform charging, development, and
primary transfer.
z BCR
z BTR
z Developer
PWBA EEPROM
The ESS connected to the MCU controls the entire system (Diagnostic, Interface and Image processing).
HUMIDITY SENSOR
HUMIDITY SENSOR reads the temperature/humidity within the printer and converts the values to voltage values.
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
OPERATOR PANEL
INTERLOCK SWITCH
INTERLOCK SWITCH is a switch that cuts the +24VDC power supply to the HVPS or Motor, etc. upon the opening of
the Front Cover.
Network Adaptor
A adaptor for enabling the network connectivity of the printer. Connecting the network cable without inserting Network
Adaptor does not connect the printer to the network.
SIDE COVER SW is a switch that detects the right side cover open.
BREAKER GFI
Opens the circuit upon detecting any voltage or current or leakage current that exceeds the rating of the AC power
supply.
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
OPERATOR PANEL
PWBA LVPS
FAN
PWBA EEPROM
PWBA ESS
PWBA MCU
SENSOR HUM
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Chapter 10 Machine Overview
10.3 Functions of Major Functional Components
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Chapter 10 Machine Overview
10.4 MODES
10.4 MODES
10.4.1 Operation Modes
For the operation of the printer, the following four modes are provided.
z READY mode
The printer is ready for printing.
z PRINTING mode
The printer is under printing.
z Low Power mode
The printer is under power saving.
z Sleep mode
The printer is under power saving.
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Chapter 10 Machine Overview
10.5 Control
10.5 Control
10.5.1 Control of Paper Size
The printer doesn't have switches for detecting paper size, and only length of paper is detected by the Regi Sensor when
feeding paper. If printing data and paper size don't match, error is sent to the ESS.
The image data are entered to the laser diodes in the ROS as electric signals (data are expressed with high and low
voltage values), and the laser diodes convert the image data from electric signals to optical signals (data are expressed
with blinking laser beams).
Variations in light quantity of laser beams or variations in optical system (such as lenses) or drum sensitivity cannot
attain a proper electrostatic image, therefore, the laser beam light quantity is monitored and controlled by the laser
diodes.
The ROS in this printer has four laser diodes for yellow, magenta, cyan, and black respectively, and the light quantity is
automatically adjusted for each color.
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Chapter 10 Machine Overview
10.5 Control
For a stable printing, the parameters related to the image forming must be corrected as necessary. The control of entire
printing process including parameter correction control is called "process control".
Mainly, the following two controls are made:
z Potential control
z Toner density control
To supplement these two controls, the following controls are provided:
z High Area Coverage Mode
z Admix Mode
z AUTOMATIC DENSITY CONTROL SENSOR LED light quantity setting
The potential control is made immediately before the start of printing, if either of the following conditions is satisfied:
z At the first printing after the power on
z When cumulative print count after the power on exceeds 25
z When a cleaning cycle is executed during continuous printing
2 The patches of respective colors (yellow, magenta, cyan, and black) for the potential control are generated
and transferred on the BTR. (For the shape of patches, see the following figure.)
About 11mm
Y About 12mm
About 3mm
M
About 57mm
engine principle0046FA
3 3) The AUTOMATIC DENSITY CONTROL SENSOR (density sensor) detects the density of the area on
BTR where no toner is present and the density of patches.
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Chapter 10 Machine Overview
10.5 Control
4 4) The density measured in step 3) is compared with target value set in step 1) to change the drum charging
voltage and the developing DC voltage for each color according to a difference.
The toner quantity consumed in the developing process is calculated by counting the video signals entered
to the PRINT HEAD. The video signal counting is made by the charging and discharging of the capacitor
in the CR circuit arranged in parallel to the video signal line. The consumed toner quantity is calculated by
the toner dispense time. The Toner Motor in the TONER DISPENSER ASSEMBLY is driven by the
amount of calculated toner dispense time to supply the toner into the developer.
The patches of respective colors (yellow, magenta, cyan, and black) for the toner density control are
generated under specified potential condition, and transferred on the BTR. The AUTOMATIC DENSITY
CONTROL SENSOR measures this density. The measured value is compared with reference value, and if
the toner density is low, the toner dispense quantity is increased at the next printing, or if the toner density
is high, the toner dispense quantity is reduced at the next printing. The toner dispense quantity is calculated
by the toner dispense time. This calculation is made for each color.
ADC is made after the completion of printing, if either of the following conditions is satisfied:
- When cumulative print count after the power on exceeds 25
- When a cleaning cycle is executed during continuous printing
The Toner Motor revolves for the duration of the specified time per 1-time dispensation. The toner
dispense time in 1) and 2) above is calculated with the number of revolutions of Toner Motor. In the
following description, this is called the dispense count.
The dispense count calculated by the ADC is cancelled in the subsequent 8 prints.
If 16 dispense counts were calculated as a lack of toner by the ADC, the toner is dispensed additionally to
the dispense count calculated by the PCDC by 2 counts (16/8=2) in the subsequent 8 prints.
Or, if 16 dispense counts were calculated as an excess of toner by the ADC, the toner is dispensed by
subtracting from the dispense count calculated by the PCDC in the subsequent 8 prints. If the excess
amount cannot be subtracted in 8 prints, the remainder is subtracted in 9 and subsequent prints.
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Chapter 10 Machine Overview
10.5 Control
engine principle0044FA
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Chapter 10 Machine Overview
10.5 Control
The reflected light quantity may vary largely, if the Transfer Roller was replaced or the AUTOMATIC
DENSITY CONTROL SENSOR was cleaned. Assuming this fact, the light quantity is set when the power
is turned on, or the front cover is opened and closed.
The light quantity of LED is increased gradually, and the set value is fixed when the output of
AUTOMATIC DENSITY CONTROL SENSOR exceeds the specified value. At this time, if the output of
AUTOMATIC DENSITY CONTROL SENSOR does not reach the specified value even though the light
quantity is increased to the upper limit, the controller judges the sensor as dirty. Also, the controller judges
the sensor as faulty in the event of extremely high output.
At the execution of ADC, the light quantity adjustment is made immediately before the patches for toner
density control are generated.
The light is emitted from the LED with current setting of light quantity to check if the output value of the
AUTOMATIC DENSITY CONTROL SENSOR is within the specified range. If the output value is low,
the light quantity is increased by the specified amount at the next ADC, or if high, the light quantity is
reduced at the next ADC.
At this time, if the output value is less than the first lower limit, the controller judges the sensor as dirty
and outputs the warning. Further, if less than the second lower limit, the controller judges the sensor as
faulty and stops the printing.
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Chapter 10 Machine Overview
10.5 Control
The printer uses a tandem system where the drums and developers are arranged respectively for each of yellow, magenta,
cyan, and black colors. Since the images are formed on the drum of each color to be overlayed one another, a color shift
may occur. The color registration control calculates how much the registration is shifted, and adjusts the ROS write
timing.
The lateral registration control adjusts all of four colors in lateral directions.
The color registration control is made from a change in inside temperature and the print count at the execution of the
process control.
The control is outlined below:
1 With no toner on the Belt, the output value of ADC Sensor is measured to determine the threshold value.
2 The patches for color registration control are generated on the Belt. These patches are composed of 10mm
lines of K, C, K, M, K, and Y in this order.
4 The shift correction amount is calculated from the threshold value determined in 1) and the patch density
measured in 3).
5 The ROS write timing is changed according to the shift correction amount.
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Chapter 10 Machine Overview
10.5 Control
Temperature of individual area of the Heat Roll is detected by the Fuser Non-Contact Sensor (NCS) in the middle of the
Heat Roll and the Temp Sensor at the edge of it. When the temperature detected is higher than the target value, the Heater
Lamp will be turned OFF. When the temperature is below the target value, the Heater Lamp will be turned ON.
The target temperature setting varies depending on the time of Warm-up, Printing, or Process Control. The target
temperature varies according to such environmental factors as the interior temperature detected by the Sensor Hum
Temp.
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
Rotation power of the DRIVE ASSY MAIN is transmitted through the route below.
GEAR T4 GEAR P2
[ BELT ] GEAR P4
GEAR P5
REGI CLUTCH
GEAR PHD 1
HSG ASSY XERO (K) HSG ASSY XERO (C) HSG ASSY XERO (M) HSG ASSY XERO (Y)
PHD ASSY
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
DRIVE ASSY PH
GEAR P2
GEAR P3
FRONT
[ FEED ROLLER ]
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
PHD ASSY
[ DRUM (K) ]
[ DRUM (C) ]
GEAR PHD 2
GEAR PHD 1
[ BELT ]
[ DRUM (M) ]
GEAR PHD 2
[ DRUM (Y) ]
GEAR DRV
FRONT
GEAR T4 Wsb10052FA
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
Rotation power of the DRIVE ASSY MAIN and DRIVE ASSY SUB are transmitted through the route below.
GEAR D1 GEAR P2
GEAR P4-2
CAM C
[ MAGNET ROLL (K) ]
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
GEAR D5
DRIVE ASSY SUB
GEAR DK
GEAR D1
[ MAGNET ROLL (K) ]
GEAR MAG (K)
SUB MOTOR
GEAR D1
GEAR D2
DRIVE ASSY PH
GEAR D4
DRIVE ASSY MAIN
FLANGE D3
CAM C
GEAR P2
DRIVE ASSY PH
GEAR P3
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
GEAR PHD 1
[ AUGER FRONT ]
GEAR AUGER
[ AUGER REAR ]
HSG ASSY XERO (Y, M, C, K) HSG ASSY DEVE (Y, M, C, K)
PHD ASSY
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
[ DRUM ]
GEAR PHD 2
GEAR PHD 1
FRONT
PHD ASSY
GEAR PHD 2
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
[ PADDLE DEVE ]
[ AUGER FRONT ]
[ AUGER REAR ]
GEAR IDLER PADDLE
GEAR PADDLE
[ MAGNET ROLL ]
FRONT
PHD ASSY
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
Rotation power of the TONER DISPENSER drives the agitator and the auger in the TONER CARTRIDGE.
[TONER CARTRIDGE]
[ TONER DISPENSER ]
[ Name of moving parts ]
DISPENSE MOTOR (K) DISPENSE MOTOR (C) DISPENSE MOTOR (M) DISPENSE MOTOR (Y)
GEAR IDLER (K) GEAR IDLER (C) GEAR IDLER (M) GEAR IDLER (Y)
GEAR IDLER AUG (K) GEAR IDLER AUG (C) GEAR IDLER AUG (M) GEAR IDLER AUG (Y)
GEAR AUGER (K) GEAR AUGER (C) GEAR AUGER (M) GEAR AUGER (Y)
GEAR IDLER AGI (K) GEAR IDLER AGI (C) GEAR IDLER AGI (M) GEAR IDLER AGI (Y)
DISPENSER ASSY
GEAR AGITATOR (K) GEAR AGITATOR (C) GEAR AGITATOR (M) GEAR AGITATOR (Y)
TONER CARTRIDGE (K) TONER CARTRIDGE (C) TONER CARTRIDGE (M) TONER CARTRIDGE (Y)
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
[TONER CARTRIDGE]
TONER CARTRIDGE
[ AUGER ]
[ AGITATOR ]
GEAR AGITATOR
GEAR AUGER
DISPENSE MOTOR
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
Rotation power of the DRIVE ASSY SUB is transmitted through the route below.
[PAPER HANDLING]
SUB MOTOR
GEAR D1 GEAR D1
GEAR D3 OUT
GEAR D4 GEAR D4
GEAR MAG (K) GEAR MAG (C) GEAR MAG (M) GEAR MAG (Y)
[ MAGNET ROLL (K) ] [ MAGNET ROLL (C) ] [ MAGNET ROLL (M) ] [ MAGNET ROLL (Y) ]
HSG ASSY DEVE (K) HSG ASSY DEVE (C) HSG ASSY DEVE (M) HSG ASSY DEVE (Y)
PHD ASSY
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
[PAPER HANDLING]
GEAR D4
GEAR D2
GEAR D3 IN
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
[ FUSER DRIVE ]
[ Name of moving parts ]
GEAR IDLER HR
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
FUSER
GEAR EXIT
[ HEAT ROLL ]
GEAR HR
GEAR IDLER HR
FRONT
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Chapter 10 Machine Overview
10.6 Drive Transmission Route
10-60
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