A Project On "A Study of Labour Welfare Activities in The Industrial Sector"

A
PROJECT ON
“A Study of Labour Welfare Activities in the Industrial Sector”
CONTENTS
1. Introduction
2. Research Methodology
3. Analysis and Interpretation
4. Summary & Conclusion
5. Suggestions
6. Annexure
• Questionnaire
• References
INTRODUCTION
Introduction
Labour welfare
“Welfare is a broad concept referring to a state of living of an individual or a group, in a

desirable relationship with the total environment – ecological economic and social.
Labour welfare includes both social and economic content of welfare social welfare is
primarily concerned with the solution of various s problems of the weaker section of
society like prevention of destitution and poverty . it aims at social development by such
means as social legislation , social reform social service , social work , social action. The
object of economics welfare is to promote economic production and productivity and
through development by increasing equitable distribution. Labour welfare is a area of
social welfare conceptually and operationally. It covers a broad field and connotes a state
of well being, happiness, satisfaction, conservation and development of human resources.
Management is absolutely essential in the present times in all organization, irrespective of

their origin, nature and ownership. Every enterprise, established with a profit motive or
some social, religious or such like other purpose, requires efficient management for its
sustained progress. But, management has been viewed differently by various scholars,
depending upon their beliefs and comprehension. Some regard it as the force that runs a
business and is responsible for its success and failure. Other perceives it as a means for
achievement for desired result through group effort and by utilizing both human and non-
human resources.
Still others deem management to be a process comprising planning, organizing, staffing,

directing and controlling. Also some look on it as an instrument for designing and
maintaining an environment conducive to the performance of individuals who are
working together in a group towards accomplishment of some pre-determined objectives.
Further more, some think that management merely implies certain tasks which the
managers are supposed to perform. Thus there numerous opinions on what ‘management’
actually involve.
Adequate levels of earnings, safe and humane conditions of work and access to some
minimum social security benefits are the major qualitative dimensions of employment
which enhance quality of life of workers and their productivity. Institutional mechanisms
exist for ensuring these to workers in the organized sector of the economy. These are
being strengthened or expanded to the extent possible. However, workers in the
unorganized sector, who constitute 90 per cent of the total workforce, by and large, do not
have access to such benefits. Steps need to be taken on a larger scale than before to
improve the quality of working life of the unorganized workers, including women
workers.
Concept
Labour welfare may be viewed as a total concept, as a social concept and as a relative
concept . The total concept is a desirable state of existence involving the physical, mental,
moral ad emotional well being. These four elements together constitute the structure of
welfare, on which its totality is based. The social concept of welfare implies the welfare
of men, his family and his community. all these three prospect are inter related and work
together in a dimensional approach. The relative concept on welfare implies that welfare
if relative in time and place. It is a dynamic and flexible concept and hence its meaning
and concept differ from time to time, region to region, industry to industry, and country to
country depending upon the value system, level degree of education, social customs,
political system, degree of industrialization and general standard of the socio economic
development of the people .
Labour welfare implies the setting up pf minimum desirable standard and the provision of
facilities like health, food, clothing, housing, medical assistance, education, insurance,
job security, recreation, and so on . Such facilities enable the workers and his family to
lead a good work life, family life and social life. labour welfare also operate to
neutralized the harm full effect of large scale industrialization and urbanization .
Definition
According to Oxford dictionary defines labour welfare as “Effort to make life worth
living for work men “ .
Acc. to R.R Hopkins “ welfare is fundamentally and attitude of mind on the part of
management , influencing the method by which management activities are undertaken “
SCOPE OF LABOUR WELFARE

The concept of welfare is necessarily dynamic, having a different interpretation from
country to country and from time to social institution, degree of industrialization and
general level of social and economic development. Even within the country its content
may be different from region to region.
The study of various report and various works, concludes that the following activities are
generally included under the scope of labour welfare:
1. Housing, medical, educational facilities.

2. Nutrition (including the provision of canteens).
3. Facilities for rest and recreation.
4. Cooperative societies.
5. Day nurseries and crèches.
6. Provision of sanitary accommodation.
7. Holiday with pay
8. Social insurance measures undertaken voluntarily by employers alone or jointly with
workers including sickness, maternity benefit scheme, provident fund, gratuities and
pension, etc.
Principles of Labour Welfare
The following are some of the principles to be kept in mind for successful
implementation of any welfare program in an organization
1. The labour welfare activities should pervade the entire hierarchy of an org.
Management should be welfare oriented at every level
2. The employers should not bargain labour welfare as a substitute for wages or monetary
incentive .
3. The employers should look after the welfare of his employees as a matter of social
obligation
4. There should be proper coordination, harmony and integration of all labour welfare
services in an undertaking
5. The labour welfare work of an org. must be administratively valve and essentially
development oriented.
Benefits of Labour Welfare
Most of time, Indian entrepreneurs brand Indian Labour as lazy, inefficient and least
productive. “One of the major determinants of the productivity is the quality and quality
of labour”. Quality of labour depends primarily upon its health and nutrition, literacy and
social values and customs. Poor diets and because of unsanitary conditions, inadequate
disease prevention and lack of medicines and medical care, they have an adverse bearing
on their efficiency.
According to Labour Investigation Committee, there are three main benefits of labour
welfare activities:
(a) Educational facilities, sports, entertainment, etc. make the worker feel that the
employer is interested in their day-to-day life and therefore, their tendency to grouse and
grumble will gradually disappear.
(b) Housing, canteens, sickness and maternity benefits, provident fund, gratuity, pensions,
etc. make the worker feel that they have a stake in the industry as much as anyone else
has.
(c) Provisions of good and clean food in the canteens improve their health, entertainment
reduces the incidence of vices, medical and maternity benefits free the workers of
worries.
Objectives of Labour Welfare
Improvement in the quality of labour, productivity, skills and working conditions and
provision of welfare and social security measures, especially of those working in the
unorganized sector, are crucial elements of the strategy for quantitative and qualitative
enhancement of employment opportunities.
The programmes in the sector " Labour and Labour Welfare', therefore, lay emphasis on
skill formation and development strengthening and modernization of employment
service, promotion of industrial and mines safety, workers' education, promotion of self-
employment, rehabilitation of bonded labour, enforcement of labour laws especially those
relating to unorganized labour and women and child labour, promotion of a healthy
industrial relations situation and encouragement of workers' participation in management.
Statutory Welfare Provision
1. Washing facilities
2. Facilities for sitting
3. Facilities for storing and drying clothing
4. First aid appliances
5. Shelter, rest room and lunch rooms
6. Canteen facilities
7. Facilities of crèche
8. Welfare officer
Industrial Hygiene Provision
Hygiene working environment plays a importance part in the maintenance of good health
among the workers. The term ‘Hygiene’ includes not only material environment but also
personal hygiene.
There are following hygiene such as;
1. Personal hygiene
2. Eating & drinking
3. Smoking
4. Skin hygiene
5. Working clothes
6. Hygiene education
Occupational Health Services
The occupational health plays a key role of prevention, treatment of health problem and
adaptation of work to the worker. Its wide range of activities take two main forms:
supervision of worker’s health, including action to maintain health at the highest possible
level, and supervision of the working environment, are including the necessary step to
eliminate source of hazard. The operating conditions of occupational health services and
even the conception of their role have, however, changed considerably over the years the
need is increasingly felt for a multi-disciplinary approach in evaluating and preventing
risks. Specialists such as the safety engineer, industrial hygienist and ergonomics are
called upon to co-operate actively with the occupational health physician.
Occupational Hazard
1. Heat and cold
2. Light
3. Noise and vibration
4. Ultra violet radiation and ionizing radiations
5. Silicosis
6. Asbestosis
7. Bioassays
8. Coal miner and pneumoconiosis
9. Telegraphic current
10. Byssinosis
Industrial Hygiene Department

Industrial hygiene department generally deals with those hazard which are likely to cause
an occupational disease. these are
1. Thermal environment which may cause heat exhaustion , heat stroke , heat cramp, or
frost bite
2. High or low atmospheric pressure, such as is encountered by divers , tunnel workers
and astronauts.
3. Mechanical vibrations such as those caused by air hammer
4. Electromagnetic end ionizing radiation
5. Noise which mat cause auditory damage and nervous tension
6. Skin diseases which are cause by such irritants as acid , solvents , bases, and the like
Labour Welfare Acts
1. Factory Act, 1948

2. Mines Act, 1952, and mines rules
3. Plantation and labour Act 1951
4. The motor transport workers Act 1961
5. Contract labour Act 1970
6. Merchant shipping Act 1958
7. Dock workers (safety, health and welfare) scheme 1961
8. Inter state migrant workmen Act 1979
Voluntary Welfare measure
There are certain employers especially in the organized sector of industry, who have
promised a wide variety of welfare amenities and services to their employees. A brief
account of such welfare measures as given;
1. Educational facilities
2. Medical facilities
3. Transport facilities
4. Housing facilities
5. Recreational facilities
6. Consumer co-operatives societies
7. Welfare work by worker’s organization
Labour welfare funds
1. Center wise labour welfare fund

A. Mica mines labour welfare funds
B. Iron ore, manganese ore and chrome ore labour welfare funds
C. Lime store and dolomite mines labour welfare funds
D. Cess rates under labour welfare funds
2. State wise labour welfare funds
A. Bombay labour welfare funds
• Recreation
• Community and social education
• Health provision
• Special programmes
B. Gujarat labour welfare funds
C. Karnataka labour welfare funds
D. Punjab labour welfare funds
E. Assam tea plantation employee welfare funds
F. U.P. industries labour welfare development funds
G. Karla toddy worker welfare funds
Public Enterprise Reform

Public Enterprises embody a major national capability in terms of physical, financial,
institutional and human resources. Their effective utilization can lead to significant
economic growth. In the framework of the new Economic Policy, Public Sector industry
has an important role as an autonomous, competitive and efficient sector, to provide
essential infrastructure goods and services, development of natural resources and areas of
strategic concern. A positive and productive future awaits public sector industry. To reach
that goal, considerable restructuring is involved. The Eighth Plan recognizes this and
proposes a major public sector reform initiative. This initiative will consist of the
following integrated strategies:
i. Restructuring involving modernization, rationalization of capacity, product-mix
changes, selective exit and privatization is needed on a massive scale, to make public
enterprises viable, efficient and competitive.
ii. Increase in autonomy and performance accountability of public enterprises is critical to
make them a dynamic force. The system of Memoranda of Understanding between
administrative ministries and central public enteritis’s which has been launched in the
Seventh Plan has these objectives in its design. However, its effectiveness needs to be
improved.
iii. Changes in management practices at specific enterprise level to promote efficiency,
dynamic leadership, resourcefulness and innovation are needed.
iv. State level public enterprises have serious problems. Interference, lack of
professionalism and ad-hoc investment and employment decisions have resulted in
chronic sickness of many of them. A major effort is called for, in collaboration with the
State Governments, to promote reforms in them.
v. In the changing economic environment, technology will be a major tool to improve
competitiveness and efficiency of public enterprises. Their capability to develop import
and use technology effectively or, to integrate technology in their corporate strategies
(expansion, diversification, marketing etc.) is weak now. The new reform initiative needs
to address this through building active linkages among R & D laboratories educational
institutions and public enterprises. This is vital in the emerging inter-dependent and
globalizing
vi. The organization of Government (Ministries and agencies) for public sector has
historically grown in a certain manner. Presently many regulations (price, distribution,
investment and import controls) are being dismantled. This liberalization not only calls
for re-structuring of enterprises but also of the Government in the governance of
industrial growth and management inter-face with the enterprises. A new institutional
capability is needed in Government that is responsive to environmental change,
professional and can facilitate operation of market forces, through orchestri-sation of the
efforts of various (R&D, education, engineering, manufacturing, trade, etc.) organizations
towards priority targets in select areas, by building a consensus and partnership among
the different stakeholders.
• The above call for a positive public sector reforms, by designed, selective and targeted
interventions. The reform initiative needs to include: creating a knowledge base for
reform, generating an institutional capability and developing a consensus among the
stakeholders about policy goals and implementation strategies.
• A network of institutions (academic, government, industry, consulting firms, financial
institutions and international organizations) needs to be organized to design and
implement the reforms. A coordinated strategy through a high powered task force is
needed to mobilize the resources for achieving the objectives * reforms in the Eighth Plan
period.
Theories of Labour welfare
1. The policy theory

This theory assumes that man is selfish by nature. Therefore, an employer will leave no
stone unturned to exploit the labour, if he is not forced to introduce some welfare
measures. This theory thus leads to enactment of various labour welfare laws, periodical
supervision to ascertain that the laws are implemented and punishment to the employers
who do not obey the laws. In this theory the main emphasis is on the fear and not on the
spirit of labour welfare which perhaps is the most important factor.
2. The Religious theory

Here the employer is concerned primarily with his own welfare because he introduces
labour welfare measures either as an investment for attainment of good in his life or next
or as an atonement for his sins.
3. The Philanthropic Theory

According to this theory, man’s love for mankind is the guiding factor of labour welfare.
4. The Trusteeship Theory

This theory has a paternalistic approach. Here employer has a moral responsibility to look
after the interests of their wards who are the workers. Therefore, labour welfare measures
are the outcome of moral responsibility.
5. The Placating Theory
It is believed that the labour groups are becoming more and more demanding and aware
of their rights. Therefore, their demands cannot be ignored. According to this theory,
timely and periodical acts of labour welfare can appease the workers. These are some
kind of pacifiers which come with a frequent gesture. Sincerity may lack in these
programmes though this content can be bought-off in this manner.
6. The Public Relations Theory

As per this theory, labour welfare programmes work as a sort of advertisement and help
the industrialists to build up good and healthy public relations.
7. The Functional Theory

Here labour welfare is introduced to secure, preserve and develop the efficiency and
productivity of labour. This theory is a reflection of contemporary support for labour
welfare.
RESEARCH METHODOLOGY
RESEARCH METHODOLOGY
Research Methodology is the summary of planned action to be followed to complete the
report effective and efficiently. Secondary data has been compiled from magazines,
newspapers and other business journals.
TYPE OF RESEARCH
Empirical research relies on experience or observation of researcher with in due regard
for systems and theories. It is data based research coming up with conclusion which is
capable of being verified by observation or experiment.
SOURCE OF DATA COLLECTION

1 Primary Data
2 Secondary Data
PRIMARY DATA
This data is collected through:
• Questionnaire
SECONDARY DATA
This data can be collected through any indirect source of information. I collected using
the following:
1 News Papers
2 Books
3 Websites
4 Brochures
SAMPLE DESIGN
Sampling design determines size of the sample and sampling unit.
SAMPLE SIZE
The sample size is 180 persons.
SAMPLE AREA
The sample area is Hisar, Gurgaon and Rewari
Objective of Study
1. To analyze the profile of the respondents.

2. To analyze the various welfare facilities among the workers.
3. To analyze the satisfaction of these welfare facilities among the workers.
4. To analyze the awareness of various facilities to the workers.
Limitation
1. The survey sample is only from industrial area .location are Hisar Gurgoan & Rewari
2. The survey is limited to D or C grade employee of the organization
3. Unwillingness of the respondent to provide information properly.
4. Variation between the facilities required and available.
5. The survey is basically based only on primary data.
6. Sample size is very small and therefore no true picture come.
Analysis
&
Interpretation
About the Worker
Q. Age of respondent
a. (18-25) b. (25-35) c. (35-45) d. (45-55)
Age Frequency Percent

18-25 40 22.2
25-35 104 57.8
35-45 29 16.1
45-55 7 3.9
Total 180 100.0
This table shows Age of respondents Which Age categories are divided in four parts and
these are out of 180 respondents. There are 22.2% respondents in the age group of 18-25
and 57% respondents are in the age group of 25-35.
Q-4 Nativity-
a. (Rural) b. (Urban)
Nativity Frequency Percent

Rural 54 30.0
Urban 126 70.0
Total 180 100.0
This table show Nativity of respondents The Nativity of respondents have been classified
into two parts i.e. rural and urban .70% respondents belong to Urban area and remain
30% to rural area
Q-5 Experience in present organization.
a. 0-1 yr b. 1-3 yr c. 3-5 yr d. 5-10 yr e. more
Experience Frequency Percent

0-1 yr 14 7.8
1-3 yr 25 13.9
3-5 yr 89 49.4
5-10 yr 44 24.4
10+ yr 8 4.4
Total 180 100.0
This table shows the experience in the present organization. In this table the experience is
divided into five category .in this table we have 14
Respondent having 0-1 year experience constitute 7.8 % of total population and 49.4 %
respondents are having experience in the range of 3-5 years. 24.4 % respondents have
experience. between 5-10 years
Q-6 Total Experience
a. 0-1 yr b. 1-3 yr c. 3-5 yr d. 5-10 yr e. more
Total Exp. Frequency Percent

0-1 yr 11 6.1
1-3 yr 10 5.6
3-5 yr 42 23.3
5-10 yr 79 43.9
10+ yr 38 21.1
Total 180 100.0
This table shows the total experience. In this table the experience is divided into five
category . we have 11 respondent of 0-1 year experience that constitute 6.1 % of total
population, 10 respondents of 1-3 years , 42 respondents with 3-5 years of experience,
which comes out be 23% of sample population., 79 respondents with 5-10 years of
experience. l Respondents with 10 year plus experience constitute 21 % of total
population.
Q-7 . Nature of job
a. Skilled b. Semi-skilled c. Unskilled
Nature
Nature of Job Frequency Percent

Skilled 133 73.9
Semi-skilled 36 20.0
Un-skilled 11 6.1
Total 180 100.0
The table shows the nature of job depending upon the skills of the labour, they are
divided into three categories 73 % respondents have been classified as skilled labours and
20% semi-skilled.
Q-8 Income or Salary in Rs. (p.m)
a. Less then-3500 b. 3500-6000 c. 6000-10000 d. 10000-15000 e. 15000 +
Income Frequency Percent

Less then 3 500 4 2.0
3500-6000 64 35.6
6000-10000 35 19.4
10000-15000 59 32.8
15000+ 18 10.0
Total 180 100.0
The table shows the salary of the respondents per month of the sample population. We
have divided this into 5 categories. 35% respondents are earning income in the range of
Rs. 3500-6000 per month. Only 10 % respondents are earning income more than Rs.
15,000 per month.
AWARENESS
Q-1. Are you aware of health provision in your organization?
a. Outstanding b. Good c. Average d. Below average e. Poor
Health Provision Frequency Percent

Outstanding 24 13.3
Good 49 27.2
Average 54 30.0
Below –Average 38 21.1
Poor 15 8.3
Total 180 100.0
This table show the awareness of the respondent about the health provision in the
organization . this is divided into 5 categories. Outstanding level of awareness has been
possessed by 13% respondents and 27% respondents have good level of awareness
Q-2 Are you aware of safety provision in your organization?
Safety Provision Frequency Percent

Outstanding 19 10.6
Good 57 31.7
Average 56 31.1
Below Average 37 20.6
Poor 11 6.1
Total 180 100.0
The table shows the awareness of the respondent about the safety provision in the
organization. This is divided into 5 categories Only 41 % of respondents have awareness
of the safety provisions. 20% of population have average level of awareness.
FACILITIES
Q-1 . Training programs helps in increasing the skill of workers
a. Strongly Agree b. Agree c. Indifferent d. Disagree e. Strongly Disagree
Training Facilities Frequency Percent

Fully-agree 57 31.7
Agree 101 56.1
Indifferent 17 9.4
Disagree 2 1.1
Fully-Disagree 3 1.7
Total 180 100.0
This table shows the opinion of the respondents about the training program in the
organization . This is divided into 5 categories 56% respondents agree with the statement
and only small proportion of respondents disagree with the statement
Q-2 Better working environment motivate the workers
Environment Facilities Frequency Percent

Fully-agree 60 33.3
Agree 100 55.6
Indifferent 18 10.0
Disagree 2 1.1
Total 180 100.0
The table shows the opinion of the respondent about the better working environment in
the organization. This is divided into 5 categories. Majority of respondents agree with the
statement.
Q-3 Health facilities improve the efficiency of the workers
a. Strongly Agree b. Agree c. Indifferent d. Disagree e. Strongly Disagre
Health Facilities Frequency Percent

Fully-agree 63 35.0
Agree 89 49.4
Indifferent 22 12.2
Disagree 5 2.8
Fully-Disagree 1 .6
Total 180 100.0
These table present Health facilities improve the efficiency of the workers this is divided
into 5 categories. 35% respondents fully agree with the statement and only small
proportion of respondents disagree with the statement
Q 4 Job satisfaction is essential for the worker in the organization
Job Satisfaction Frequency Percent

Fully-agree 60 33.3
Agree 97 53.9
Indifferent 18 10.0
Disagree 3 1.7
Total 180 100.0
This table shows the essentials for the workers in the organization. This is divided into 5
categories. 33% respondents fully agree and 54% disagree with the statement.
Q-5 Housing facility helps in retaining workers in the organization
Housing Facilities Frequency Percent

Fully-agree 66 36.7
Agree 83 46.1
Indifferent 21 11.7
Disagree 8 4.4
Total 180 100.0
This table reveals opinion of respondents towards the housing facilities in the
organization. This response is divided into 5 categories. More than 82% respondents
agree with the statement.
Q-6 Accidental compensation facilities motivate the worker in your organization
Accidental compensation Frequency Percent

Fully-agree 62 34.4
Agree 87 48.3
Indifferent 25 13.9
Disagree 4 2.2
Total 180 100.0
This table shows the opinion of the respondent about the accidental compensation
facilities in the organization. The opinion is divided into 5 categories .Only small
proportion of population disagree with the statement.
Q-7 . Loan facility helps in overcoming the emergency situation
Loan facilities Frequency Percent

Fully-agree 61 33.9
Agree 80 44.4
Indifferent 22 12.2
Disagree 13 7.2
Total 180 100.0
This table shows the opinion of loan facilities to the respondents towards loan facilities in
overcoming the emergence situation 44% respondents agree with the statement and small
proportion of respondents disagree with the statement.
Q-8 . Rest and recreation facilities should be provided to the workers
Rest & Recreation Frequency Percent

Fully-agree 43 23.9
Agree 91 50.6
Indifferent 35 19.4
Disagree 8 4.4
Total 180 100.0
Table explains the opinion of the respondent about the rest and recreation in the
organization. Response is classified into 5 categories. Small proportion of respondents
disagrees with the statement.
Q-9 Canteen facilities is must for good health of workers

Canteen facilities Frequency Percent
Fully-agree 43 23.9
Agree 96 53.3
Indifferent 20 11.1
Disagree 11 6.1
Total 180 100.0
This table shows the canteen facilities is must for the good health of worker in the
organization . Opinion has divided into 5 categories. More than 70% respondents agree
with the statement.
Q10. Industrial hygiene is essential for workers safety
Industrial Hygiene Frequency Percent

Fully-agree 40 22.2
Agree 89 49.4
Indifferent 39 21.7
Disagree 7 3.9
Total 180 100.0
This table shows the hygiene facilities is essential for workers safety in the
organization .The response is divided into 5 categories. Only small proportion of
respondents disagrees with the statement.
Q11. Uniform facility should be necessary in the organization
Uniform facility Frequency Percent

Fully-agree 40 22.2
Agree 96 53.3
Indifferent 22 12.2
Disagree 15 8.3
Total 180 100.0
This table shows the uniform facilities should be necessary in the organization. The
response has divided into 5 categories. Only small proportion of respondents disagrees
with the statement. It shows that workers want to appear in a professional manner.
Q12. Washing and bathing facility increase to your comfort, health and efficiency of
workers
Washing & Bathing Frequency Percent

Fully-agree 53 29.4
Agree 83 46.1
Indifferent 23 12.8
Disagree 12 6.7
Total 180 100.0
This table shows that washing and bathing facilities increase workers comfort, health and
efficiency in the organization . This response has been divided into 5 categories. Fully
agree (28%) and agree (45%) opinion have been expressed by majority of workers.
Q13. A seating facility provide a comfort for employer in organization
Seating Facilities Frequency Percent

Fully-agree 37 20.6
Agree 93 51.7
Indifferent 28 15.6
Disagree 14 7.8
Total 180 100.0
The table shows that majority of workers agree with this statement. Sitting facilities
provide a comfort for employee in organization. Only small proportion of workers is
indifferent with this statement.
Q14 Crèche facility is essential to motivate the female workers
Crèche Facilities Frequency Percent

Fully-agree 27 15.0
Agree 98 54.4
Indifferent 40 22.2
Disagree 11 6.1
Total 180 100.0
This table shows that crèche facilities provide a comfort for female employees in
organization. Opinion is divided into 5 categories. Fully agree (15%) and agree (55%)
opinion has been expressed by majority of workers
Q15. Education facility should be compulsory for all workers
Education Facilities Frequency Percent

Fully-agree 34 18.9
Agree 86 47.8
Indifferent 51 28.3
Disagree 5 2.8
Total 180 100.0
This table shows the education facilities should be compulsory for all workers
organization. 65% workers agree with this statement. It shows that workers want to
increase their knowledge and skill.
Q16. Consumer co-operative societies should be encouraged
Consumer Societies Frequency Percent

Fully-agree 31 17.2
Agree 105 58.3
Indifferent 34 18.9
Disagree 6 3.3
Total 180 100.0
This table shows the consumer cooperative societies should be encouraged in the
organization. Opinion is divided into 5 categories. Fully agree (17%) and agree (59%)
opinion has been shared by most of workers.
Q17 Scope of labour welfare funds should be increased
Scope of labour welfare fund Frequency Percent

Fully-agree 22 12.2
Agree 90 50.0
Indifferent 56 31.1
Disagree 8 4.4
Total 180 100.0
The results in the table show that the scope of labour welfare fund should be increased in
the organization. Opinion has divided into 5 categories. More than 60% workers agree
with this statement.
Q18 There should be proper evaluation of labour welfare facilities.
Evaluation of labour Frequency Percent

Fully-agree 22 12.2
Agree 106 58.9
Indifferent 35 19.4
Disagree 9 5.0
Total 180 100
The result in the table shows that proper evaluation of the labour welfare facilities in the
organization. Response is divided into 5 categories.
More than 70% workers agree with this statement. It highlights that workers want to
better facilities in the organization
Q19. Labour welfare facilities help in reducing labour absenteeism
Reducing labour Absenteeism Frequency Percent

Fully-agree 40 22.2
Agree 87 48.3
Indifferent 32 17.8
Disagree 15 8.3
Total 180 100.0
This results in the table shows that labour welfare facilities helps in reducing the
absenteeism in the organization .Opinion is divided into 5 categories. Fully agree (22%)
and agree (49%) proportion is found to be more in this table.
Q20 Labour welfare facilities helps in reducing labour turnover

Labour Turnover Frequency Percent

Fully-agree 29 16.1
Agree 49 27.2
Indifferent 63 35.0
Disagree 34 18.9
Total 180 100.0
The inference in this table shows that labour welfare facilities helps in reducing the
labour turnover in the organization. Opinion is divided into 5 categories. 43%
respondents agree with this statement.
Q21 labour welfare facilities maintain better industrial relations
Industrial Relation Frequency Percent

Fully-agree 24 13.3
Agree 81 45.0
Indifferent 55 30.6
Disagree 13 7.2
Total 180 100.0
This table shows that labour welfare facilities helps in maintaining better industrial
relation in the organizations .Opinion is divided into 5 categories. 58% respondents agree
with this statement
SATISFACTION LEVEL
Q1. Canteen
Fully satisfied Satisfied Indifferent Dissatisfied Fully Dissatisfied

1?2?3?4?5?
Canteen Frequency Percent

Fully-Satisfied 36 20.0
Satisfied 89 49.4
Indifferent 42 23.3
Dis-Satisfied 12 6.7
Fully-Dissatisfied 1 .6
Total 180 100.0
This table shows the level of satisfaction form the canteen facilities in the organization.
69% workers are satisfied with this facility. It shows that organizations are concerned
with the labour welfare facilities.
Q2 Ventilation and temperature

1?2?3?4?5?
Ventilation and temperature Frequency Percent

Satisfied 80 44.4
Indifferent 38 21.1
Fully-Dissatisfied 3 1.7
Total 180 100.0
This table shows the level of satisfaction form the ventilation and temperature facilities in
the organizations. Response is divided into 5 categories. . More than 69% workers are
satisfied with this facility.
Q3 Medical facilities

1?2?3?4?5?
Medical facilities
Frequency Percent
Satisfied 70 38.9
Indifferent 40 22.2
Total 180 100.0
This table shows the level of satisfaction form the available medical facilities in the
organization. Level of satisfaction has divided into 5 categories. 66% workers are
satisfied with this facility.
Q4. Safety facilities

1?2?3?4?5?
Safety facilities
Frequency Percent
Satisfied 73 40.6
Indifferent 34 18.9
Total 180 100.0
This table shows the level of satisfaction form the available safety facilities in the
organization. Level of satisfaction response has divided into 5 categories. . More than
70% workers are satisfied with the safety provisions
Q 5. Loan facilities

1?2?3?4?5?
Loan facilities Frequency Percent

Satisfied 63 35.0
Indifferent 52 28.9
Total 180 100.0
This table shows the level of satisfaction form the available loan facilities in the
organization. Opinion is divided into 5 categories. . 58% workers are satisfied with the
loan facilities.
Q6 Training facilities

1?2?3?4?5?
Training facilities Frequency Percent
Satisfied 80 44.4
Indifferent 53 29.4
Total 180 100.0
This table shows the level of satisfaction form the available training facilities in the
organizations. Level of satisfaction has divided into 5 categories. 56% workers are
satisfied with the training facility provided to workers in the organizations.
Q7 Behavior of supervisor

1?2?3?4?5?
Behavior of Supervisor Frequency Percent

Satisfied 78 43.3
Indifferent 41 22.8
Total 180 100.0
This table shows the level of satisfaction from the behavior of the supervisor in the
organization. Response is divided into 5 categories. 63% workers are satisfied with the
behavior of the supervisors in the organizations.
Q8 Various incentives

1?2?3?4?5?
Various Incentives Frequency Percent

Satisfied 53 29.4
Indifferent 60 33.3
Total 180 100.0
This table shows the level of satisfaction form the available incentives in the
organization. Opinion is divided into 5 categories. 50% workers are satisfied with various
incentives provided to workers in the organizations.
Q9. Overall job satisfaction

1?2?3?4?5?
Overall Job Satisfaction Frequency Percent

Satisfied 79 43.9
Indifferent 38 21.1
Total 180 100.0
This table shows the level of over all job satisfaction in the organization. Level of
satisfaction is divided into 5 categories. 68% workers are satisfied with the job
satisfaction in the organizations.
SUMMARY
&
CONCLUSION
Summary and conclusion
An attempt was made to study the behavior display by the respondents of the
organization. The users surveyed include labour, operator, supervisor and mechanic etc.
From the survey, it was found that most of the people were satisfied with the facilities
given by the company.
The following conclusions can be drawn from the user’s survey.
• More then 80% employees are belong to 18-35 yrs age group.
• Most of respondents are belong to urban area.
• More then half respondents of total population are experience with 2-5 yrs.
• In total experience3-5&5-10 yrs respondents constitute 67%
• only short proportion respondents are unskilled
• More then 36% respondent are getting 3500-6000Rs.(p.m)
• Near about40%respondents are aware about health provision in org.
• 42% respondents are aware of safety provision
• Most of total population respondents are agree that training program increases the skills
f the workers
• 89% respondents are agree with the statement of better working environment motivates
the workers to work in better manner.
• 85% workers say that health facility improves the efficiency of the workers
• Around 90 % workers say that job satisfaction is essential in the organization.
• More then 80% respondent are telling that housing facility helps in retaining the
workers in the organization.
• Most of respondents are in the favour of the statement the accidental compensation
motivate the workers
• 141 out of 180 respondents agree with the statement of loan facility helps in
overcoming the emergency situation
• 74% respondents are wanting that rest and recreation facility should be in industry
• Most of respondents say that canteen is a must for good health
• 72% workers are in the favour of industrial hygiene in essential for workers safety.
• 75% workers agree with the statement of uniform facility should be necessary in
organization.
• 67% respondents are saying that crèche facility should be available in the organization.
• 70% respondent agree that education facility should be compulsory for all the workers.
• 66% respondents expected that the scope of labour welfare should be increased.
• 63% workers says that there should be proper evaluation of labour welfare facilities
• 72% employees agree that labour welfare facilities helps in reducing the absenteeism
• 66% employees disagree that labour welfare facilities helps in reducing the labour
turnover
• 62% worker’s opinion that labours welfare facilities helps in maintaining better
industrial relation.
• Most of people are happy with canteen facility in organization.
• Only average respondents are happy with temperature and ventilation.
• 70% employees are pleased with medical facilities
• Most of employees are delighted with loan facility in the organization.
• 58% employees are saying that training facility fulfill the level of satisfaction of the
worker.
• Only small proportion of employees is dissatisfied with behavior of supervisor in the
organization.
• More then half respondents are constant on the statement of available various incentives
in the organization.
• Most of employees are happy with statement of overall job satisfaction in the
organization.
Suggestion
Suggestion
Following are the suggestions for effectiveness of the labour welfare
• Protecting the workers against any health hazard which may arise out of their work or
the condition in which it is carried on.
• Contributing towards the workers physical and mental adjustment in particular by the
adaptation of the workers to the job they are suited .
• Maintenance of the highest possible degree of physical and mental well being of the
workers
• Medical facilities should be provided to the workman ,free of charge
• Equal pay for equal work should be ensuring irrespective of sex.
• Education facilities should be provided to all the workers.
• Establishment of hostel, clubs, canteen and hospitals.
• Crèche facilities should be made available if female are working.
• Training programme should be made modern and practical.
• Every respondent should be insured by self and organization.
• Safety provisions should be applied for every employee in the organization.

• More incentives should be provided.
• Scope of labour welfare should be increased.
• Better working environment should be provided.
Annexure
A Questionnaire
On
A Study of Labour Welfare Activities in Industrial Sector
1. Name of the organization………………………………….
2. Name of the respondent…………………………………….
3. Age of respondent
a. (18-25) b. (25-35) c. (35-45) d. (45-55)
4. Nativity- a. (Rural) b. (Urban)
5. Experience in present organization.
a. 0-1yr b. 1-3yr c. 3-5yr d. 5-10yr e. more
6. Total Experience
a. 0-1yr b. 1-3yr c. 3-5yr d. 5-10yr e. more
7. Nature of job
a. Skilled b. Semi-skilled c. Unskilled
8. Income or Salary in Rs.(p.m)
b. Less then-3500 b. 3500-6000 c. 6000-10000 d. 10000-15000 e. 15000 +
Awareness
.
1. Are you aware of health provision in your organization?
2. Are you aware of safety provision in your organization?
b. Outstanding b. Good c. Average d. Below average e. Poor

Kindly give your opinion on following questions
1. Training programs helps in increasing the skill of workers
2. Better working environment motivate the workers
3. Health facilities improve the efficiency of the workers
b. Strongly Agree b. Agree c. Indifferent d. Disagree e. Strongly Disagree
4. Job satisfaction is essential for the worker in the organization
5. Housing facility helps in retaining workers in the organization
6. Accidental compensation facilities motivate the worker in your organization
7. Loan facility helps in overcoming the emergency situation
8. Rest and recreation facilities should be provided to the workers

9. Canteen facilities is must for good health of workers
10. Industrial hygiene is essential for workers safety
11. Uniform facility should be necessary in the organization
12. Washing and bathing facility increase to your comfort, health and efficiency of
workers
13. A seating facility provide a comfort for employer in organization
14. Crèche facility is essential to motivate the female workers
15. Education facility should be compulsory for all workers
16. Consumer co-operative societies should be encouraged
17. Scope of labour welfare funds should be increased

18. There should be proper evaluation of labour welfare facilities.
19.Labour welfare facilities helps in reducing labour absenteeism
20.Labour welfare facilities helps in reducing labour turnover
21.labour welfare facilities maintain better industrial relations
Kindly indicate the level of satisfaction from the following facilities

1?2?3?4?5?
1. Canteen 1 2 3 4 5
2. Ventilation and temperature 1 2 3 4 5
3. Medical facilities 1 2 3 4 5
4. Safety facilities 1 2 3 4 5
5. loan facilities 1 2 3 4 5
6. Training facilities 1 2 3 4 5
7. Behavior of supervisor 1 2 3 4 5
8. Various increment 1 2 3 4 5
9. Overall job satisfaction 1 2 3 4 5

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A Project On "A Study of Labour Welfare Activities in The Industrial Sector"

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A

“Welfare is a broad concept referring to a state of living of an individual or a group, in a

Management is absolutely essential in the present times in all organization, irrespective of

Still others deem management to be a process comprising planning, organizing, staffing,

SCOPE OF LABOUR WELFARE

1. Housing, medical, educational facilities.

Principles of Labour Welfare

Benefits of Labour Welfare

Statutory Welfare Provision

Industrial Hygiene Provision

Occupational Health Services

Industrial Hygiene Department

Labour Welfare Acts

1. Factory Act, 1948

Voluntary Welfare measure

Labour welfare funds

1. Center wise labour welfare fund

Public Enterprise Reform

Theories of Labour welfare

1. The policy theory

2. The Religious theory

3. The Philanthropic Theory

4. The Trusteeship Theory

6. The Public Relations Theory

7. The Functional Theory

SOURCE OF DATA COLLECTION

1. To analyze the profile of the respondents.

About the Worker

a. (18-25) b. (25-35) c. (35-45) d. (45-55)

Age Frequency Percent

Nativity Frequency Percent

Q-5 Experience in present organization.

a. 0-1 yr b. 1-3 yr c. 3-5 yr d. 5-10 yr e. more

Experience Frequency Percent

Q-6 Total Experience

a. 0-1 yr b. 1-3 yr c. 3-5 yr d. 5-10 yr e. more

Total Exp. Frequency Percent

Q-7 . Nature of job

a. Skilled b. Semi-skilled c. Unskilled

Nature of Job Frequency Percent

Q-8 Income or Salary in Rs. (p.m)

a. Less then-3500 b. 3500-6000 c. 6000-10000 d. 10000-15000 e. 15000 +

Income Frequency Percent

Q-1. Are you aware of health provision in your organization?

a. Outstanding b. Good c. Average d. Below average e. Poor

Health Provision Frequency Percent

Q-2 Are you aware of safety provision in your organization?

a. Outstanding b. Good c. Average d. Below average e. Poor

Safety Provision Frequency Percent

Q-1 . Training programs helps in increasing the skill of workers

a. Strongly Agree b. Agree c. Indifferent d. Disagree e. Strongly Disagree

Training Facilities Frequency Percent

a. Strongly Agree b. Agree c. Indifferent d. Disagree e. Strongly Disagree

Environment Facilities Frequency Percent

Q-3 Health facilities improve the efficiency of the workers

a. Strongly Agree b. Agree c. Indifferent d. Disagree e. Strongly Disagre

Health Facilities Frequency Percent

Q 4 Job satisfaction is essential for the worker in the organization

a. Strongly Agree b. Agree c. Indifferent d. Disagree e. Strongly Disagree

Job Satisfaction Frequency Percent

Q-5 Housing facility helps in retaining workers in the organization

a. Strongly Agree b. Agree c. Indifferent d. Disagree e. Strongly Disagree

Housing Facilities Frequency Percent