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MARKETING
MUST DOS
Digital marketing
trends for 2017 and
how to leverage them
for small business
success.
TABLE OF CONTENTS
INTRODUCTION
MARKET IN REAL TIME
BRING THE OFFLINE, ONLINE
HIT THE BULLSEYE
WITH ONLINE ADVERTISING
PRODUCE CONTENT FOR HUMANS
LEVERAGE MICROINFLUENCERS
THINK OUTSIDE OF THE INBOX
WITH EMAIL
Digital marketing is always coming out with new trends, neat tools
and nifty technology. However, the new and the nifty is of no benefit
to your business if you aren’t prepared for them; and you can’t
prepare for things you don’t know are coming!
MARKET IN
REAL TIME
WHY 2017?
Our growing number of mobile devices and
increasing internet speed has made information
readily available, literally at our fingertips, no
matter where we are. As a result, our sense of
immediacy has turned into an expectation of
immediacy.
HOW TO DO IT
Use social media! Put out quick and bite sized bits of content that
users can digest easily, access quickly, and remember.
Newsfeeds
Post photos or videos of new products and
services, customer reactions and testimonials, or
pre-event setup.
Livestreams
Use Facebook Live to livestream a grand opening
with a promotion to get nearby followers to stop in.
Stories
Create Instagram or Snapchat stories around the
day-to-day in your office, to give followers a
behind the scenes look.
Time-limited Offers
Host a one day sale or contest with a deadline.
BRING THE
OFFLINE,
ONLINE
WHY 2017?
Geodata and machine learning have led to the
rise of location-based services. Consumers are
no longer walking around looking for signs about
sales, or looking up discounts online. In fact,
they’re walking around with heads down!—on
their smartphone, waiting for offers to be brought
to them based on their location.
Bring the online offline too! Share at your physical location what’s
happening online to get more people on board. For example:
Print out happy customer Instagram posts or tweets and
hang them in your store.
Announce social media contests and results on bulletin
boards and flyers.
Include your custom hashtag and a fan photo on postcards.
HIT THE
BULLSEYE
WITH ONLINE
ADVERTISING
WHY 2017?
Targeting technology on social media platforms
and search engines is achieving new heights. In
addition, the amount of time consumers are
spending online continues to rise.
HOW TO DO IT
Use social media and search engine advertising platforms!
PRODUCE
CONTENT
FOR HUMANS
WHY 2017?
With advancement in machine learning, search
engines and applications are producing results
aligned with human thinking and behavior, not just
algorithms and keywords.
HOW TO DO IT
Produce content based on what customers
want to know, not on target keywords.
EXAMPLE
Create blog posts or video tutorials that answer
questions your target audience may have. If
your business helps them once, they may
return to your website as a resource in the
future, or eventually turn to your services.
LEVERAGE
MICRO
INFLUENCERS
WHY 2017?
Influencer marketing is the new celebrity
endorsement. Social media and blogging have
enabled otherwise “ordinary” people to express
their expertise and obtain a celebrity-like status
within a particular niche.
HOW TO DO IT
Reach out to microinfluencers and present an
ask/offer that provides mutual benefit for both your
business and the influencer.
QUICK TIPS
THINK
OUTSIDE
THE INBOX
WITH EMAIL
WHY 2017?
The online experience has become a multichannel,
multimedia experience. People check their email
with the expectation of performing a number of
actions, consuming diverse content, and jumping
between windows and applications.
Cross-promote offers.
HOW TO DO IT
Diversify the topic and forms of content within
each email.
Show snippets of the content from your other
online channels with links to the full content.
EXAMPLE
A monthly newsletter that includes upcoming events,
top blog posts from the month, social media contest
results, and company updates (and links to read more).
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