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Artiof|Persuasion}:} Revolutionise)¥ our|Business) Do you know persuasion skills are needed to help you to perform in the organisation? Do you know how to con of art of pei Do you know that it is st skills with the bel nicate effectively with the concept orward to pick up per ural approach? yasion NTRODL The ability to effectively influence and persuade lies at the heart of our personal and professional lives. The capacity to satisfy is the key to effective leadership; whether the goal is to convince one person in a face-to-face encounter, influence a group in a meeting, sway an entire organisation, or win over the broader community, This program is based on proven principles and techniques of effective persuasion derived from the psychology of human behaviour. The powerful tools acquired on this program work in written communications and public speaking. They also work in one-on-one and small group interactions where most persuasion takes place. TARGET AUDIENCE All level of employees who needs to communicate with other people LEARNING OUTCOMES After completing this training, participants should be able to: + Determine how our social skills and interactions determine our ability to influence and persuade others, + Master Cialdini’s six principles of persuasion + Understand how to be assertive but not aggressive or passive. + Develop confident influencing skills with all stakeholders including your boss + Create an action plan for greater persuasion. 1, The role of personality. 2. Perception management. 3, Persuasive communication skills. 4. Principles of Persuasion. '14 October 2019]-}15 October 2019 5. Psychology of Persuasion 6, Persuasion Methodology: Cityeitzathy) The Behavioural Intelligence Approach. 7. Assertion without aggression. Tins Olam 8, Persuading people different from us. Temi Cre oo Contact us at: Your investment +603 - 2856 86514 (Ms.Claire) +6048 - 213 6755 rg Cres fee areig CAE d Bier’ CLG 4 — RM 2099 [© Rarer @ POT ee ea Q Sera tre tar Y2

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