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GoSpAXI Feature Listing

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ADMIN PANEL DELIVARABLES:

ADMIN PANEL
MODULE SUB-MODULE SPECIFICATION
Login Authorized User can login with a registered Email id
and password.

Dashboard Following information will be displayed on

Dashboard:
1.Fleet of Online/Offline Drivers.
2.Status of the trips.
3.Manual Dispatch rides.
4.Upcoming allotted/Unallotted rides.
5.SOS Functionality.
6.Map with current positioning of taxi.

Drivers Admin can access all the details of registered drivers.

Fleet It reflects the current status of taxi distributed over the

area of service in different colored notations to depict
the state of driver (Online/Offline/Occupied).
Admin ca verify and approve the driver registration
details from fleet.

Driver Details Following details about the driver are maintained;

1.Name
2.Email
3.Mobile
4.OTP
5.City
6.No. of Trips done
7.Ratings
8.Car details
9.Bank details
10 Status Active/Blocked.
Admin can virtually block a driver, export driver data
and also modify the data.

Pending Approval Driver’s whose documents are yet to be

approved/verified will be displayed in Pending
approval state.

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Driver Transaction It gives a week wise report of the trips done, revenue
generated, commission deducted and total payable
amount to the driver.

Driver Wise Report Provides filter option to search for a particular driver,
where you will find all the details about driver’s trip.

Driver Today Trip Complete analysis and data about the trip’s done for a
Record today

Virtually Block Admin has the authority to virtually block a driver,

Driver where he will not be able to get further trips requests.

Driver Incentives Effectively Manage details of the incentives provided

to drivers.

Riders Admin can access following details of the registered

Rider;

1.Name
2.Email
3.Mobile
4.OTP
5.No. of ride requests
6.Credits
7.Due payment
8.Status Active/Blocked
9.Last used/logged in the application

Admin can manually block a rider which will auto-

logout from rider application and can export rider
details.

Trips It provides a detailed view on all the trips within the

organization.

Trip Details It will provide a deep insight on all the statistics

related to trips.

1.Map (Path selected to reach the destination)

2. User Name
3.User mobile number
4.Driver Name

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5.Driver mobile number

6.Invoice (complete details & bifurcation on fares)
7.Pick-up Address
8.Destination Address
9.Time/Date
10.Distance
11.Duration period of the trip
12.Status (Completed/Canceled/Pending)
13.Vehicle type used for the trip
14.Promo code details (if applied)
15.Payment type (Cash/Card)
16.Total fare of the trip.

All this information can be updated in case of re-

generation of invoice and can also be exported.

Reports Manage Driver A complete analytical report on the transaction

Transaction details.

1.No of trips
2.Revenue generated by individual trips
3.Comission generated
4.Total taxable amount
5.Total revenue after the commission
6.Payable amount

Driver’s Analysis Report depicting the total number of trips done by a

particular driver for a particular week. The results
can be filtered with day/week.

Admin Reports Provides an easy look-out for admin to know the

following;

1.Total trips
2.On-ride trips
3.Completed trips
4.Canceled trips.

PA Report Pending to Approval state report, which will provide

the number of trips that have been approved by driver.

AO Report Approved to Online state report, which will provide

the analytics of Online trips that traversed from
approved trips.

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Rating View Provides comprehensive look on the ratings, that

driver has received, which can also be analyzed for a
particular date and time period

Reason List View Admin can verify the reasons, why driver canceled a
trip. It will list all the reasons from driver.

Accounting Driver Transaction Complete information about the revenues, total no. of
trips, revenue generated, taxable amount, payable
amount.

Fare Management Fare Provides a list of configurable parameters, where

admin can manage all the fare rules, information
mentioned below are completely configurable.

1.Car type
2.Capacity
3.Base Fare
4.Minimum Fare
5.Distance Incentive for base fare.
6.Per minute charge
7.Per Km/Mile charge
8.Wait charge
9.Cancellation charge

Time Based Fare Allows the admin to have different fare rules for
Management different interval of time.

Distance Fare Admin can have some different fare rule criteria for a
Management particular distance.

Area-specific Fare This allows the admin to have different fare rules
(Base fare, per min fare, distance fare) for different
regions. Area can be specified by defining a pentagon
on the map. It can easily be added and removed.

Tax Management Tax heads can be added easily and reflected in the
invoice.

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Settings General Settings Allows the admin to configure basic criteria like;

1.Trip request to driver minimum vicinity

2.Commision rate
3.Preffered driver commission rate
4.Cancellation charge
5.Area restriction
6.Tip feature
7.Preferred driver limit
8.Currency value
9.Customer care number

User Management Admin can define sub-admin roles and provide

access to only the designated features.

Location based push It allows the admin to send promotional messages to

notification particular Driver/Rider in a specific region.

Promo Code Admin can update, delete and define list of promo
code details

1.Promo code name

2.Price of promo code
3.Benefit
4.Description
5.Expiry date

MLM Management Incentive based plan for driver and rider, where
percentage/flat can be defined.

Referral Policy A multi-tier referral policy, where admin needs to

define the

1.Percentage.
2.Validity
3.Trip limits for use of code.

Referral policy for the following is accommodated.

1.Driver – Driver
2.Driver – Rider
3.Rider – Rider
4.Rider – Driver

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CMS Page Admin can edit the content of page, that will be
displayed to the user.

Feedback Admin will be able to see the feedback messages sent

by driver.

Toll Management Tolls can be added explicitly, which would be

included in the invoice.

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DRIVER APPLICATION DELIVARALES:

DRIVER APPLICATION
MODULE SUB-MODULE SPECIFICATION
Registration Following information needs to be filled by the rider
while registering;

1.Full Name
2.Email Address
3.Password
4.Confirm password
5.Mobile Number
6.City
7.Refferal code if any

After confirming verification code driver needs to

enter more details as described below:

Second step: (Required Document list is manageable

by the Admin and admin also can set the mandatory
documents for registration).
1.Licence Details (Images)
2.Driver Pass (Images)
3.Taxi Papers (Images)
4.Permit (Images)
5.Insurance Paper (Images)

Third step: Car Details

1.Car number / plate number (User needs to enter Car
number for register car)
2.Car images are required to be uploaded
3.Car Model (Make of car)
4.Car colour

Login Following information needs to be entered:

1.Registered Email address/Phone Number

2.Password

Forgot Password A password reset link will be sent to driver's

registered email.

Home Screen After login Following information will be displayed:

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1.Full Screen map (Pin on current location)

2. Driver name
3.Current driver location
4.Current average rating
5.Driver profile picture
6.Button to go online / offline
7.Menu

On Trip Request by A request will be sent to the driver based on

User following criteria:

- Driver needs to be available

- Driver needs to be nearest to the user
- Driver needs to have the type of taxi requested by
the user

1. System will search the driver in the radius of 5

miles / km from user's pick-up location which can be
customizable.
2. Driver will get 60 seconds timer to accept / reject
the request, timer can also be customized.
3. The request will be sent to available drivers (with
matching criteria) one after other.
4. If none of the driver accepts the request, then a
request will be sent to admin in his admin panel.
5. If admin is not able to handle the same within an
hour, a push notification is sent to the user with
apology message.

when rider requests to driver, following information

will displayed on screen.

1.Display timer with 60 seconds (time can be

customised to 45 / 30 seconds if required)
2. “Accept” and “Reject” button for accept request
and reject request respectively.
3. Button to go online / offline

On rejection of the A counter will be updated in back-end for rejection

trip request by driver number. So, admin can view the drivers and number
of rejected trips by that driver.

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On cancellation of There will be 2 possibilities for driver's cancelation.

trip request by driver
1. Before ride starts:

There won't be any cancelation charge, and next

nearest driver (with matching criteria) will get the
request. when all the drivers fail to accept request
then rider will get push notification. But driver needs
to specify why he cancelled the request

2. After ride starts:

Driver can “Cancel Trip” in case if driver couldn’t

find rider or other reason. Driver can write comment,
so admin can be aware about reason for cancellation.
A counter will be updated in back-end for cancelation
number. So, admin can view the drivers and number
of cancelled trips by that driver.

On approval of A push notification will be sent to user with trip

request by the driver approval message and driver’s name and contact
number will be shared.

Following information will be displayed on screen:

1.An arrow will direct the driver via MAP application
to navigate and display direction between start and
end of location on map.
2.Driver can have an option to “Call Rider”. (driver
will have the ability to call user via call button
provided in the app)

On arrival at pick-up A notification will be sent to the rider, that driver has
location arrived at pick-point.
If driver cannot find rider, then he can call the rider
on number provided

On trip start Once the passenger has arrived in the car, Driver
selects the "Start Trip Button", and a notification will
be sent to rider that the trip has started.

1.Live tracking on map showing the taxi moving

along the route to destination.
2. Driver has an option to “End Trip”. Based on the
distance travelled and other parameters defined in the
Backend Admin panel fare will be calculated.

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3. Driver can see step by step navigation to the

destination location provided from Google map app.
4.In case the destination is changed by rider, driver
will receive a notification for the same and map will
be re-routed to the latest destination.

Once the trip end 1.Once the taxi reaches the destination the driver
needs to select "End Trip" button.
2.Based on the distance travelled and other
parameters defined in the Backend Admin panel fare
will be calculated.
3.Once the trip ends, user will be sent a notification
with invoice on Email as well as on the mobile app.
4. Based on the payment option selected by the User
I.e. Cash / Card the payment will be done. If Card is
selected automatically payment will be processed
from user's card. In case of the cash Payment will be
handled outside the app.
5. Driver ca rate the user after the ride.
6.If any promo code / coupon code is used for the trip
the same will be reflected in the invoice. (Admin can
turn on / off promo code functionality. Admin will
also have the ability to add / delete promo code from
the backend with expire date and other details)
7.Once the driver has completed he will be asked to
update his status as Offline to take new requests.

My Destination Driver needs to fix a path for this functionality. He

can use the feature once or twice a day where the
requests for trips would be in line with the path/route
he has selected/wished to go.
E.g. While returning home, if he selects my
destination and route for his house has been saved in
his list then the trip requests which fall under his
route will be received by driver and he would not
receive trip request from any opposite route.

Menu Revenue Provides detailed view of the revenue generated, and

the payable amount. A particular week slot needs to
be selected and details about that week would be
displayed his total earning from that week.

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Schedule trips In case the driver has any trips which the riders have
scheduled, it will be displayed in this section

Trip History It would provide complete details on the following;

1.Completed trips.
2.Canceled trips.

Refer Drivers It reflects the referral code, which can be shared with
other drivers/riders.

Settings Allows to add emergency contacts and change the

password for application.

Share App Provides link to share the application via message,

email, Facebook, WhatsApp.

GoSpAXI Comprises the following

1.About Us
2.Terms and Conditions
3.Privacy Policy
4.Contact Details
5.Call Customer Care

Contact us Comments can be posted for Admin to review and act

Log-out Allows the driver to log-out from the application

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RIDER APPLICATION DELIVARABLES:

RIDER APPLICATION
MODULE SUB-MODULE SPECIFICATION
Registration Following information will be gathered from rider:

1.Full Name
2.Email
3. Password
4.Mobile Number

After successful registration user gets OTP that

needs to be inserted to finish registration process.
Once successful registration is done, user will be
taken to payment screen where he can choose the
payment type.

Login Following information needs to be entered:

1.Registered Email address/Phone Number

2.Password

Forgot Password A password reset link will be sent to rider's

registered email.

Home Screen After login Full Screen map (Pin on current location with
approx. minimum arrival time of nearby driver)

1.Current pickup location

2.Selection of car type (Regular / Luxury / Black /
Ride-share)
3. Pick up location button to set rider pick up
location
4. User can change payment type also (Cash/Card)
5.User can select a destination from his favourites
list.
6.Estimated time of arrival for driver.
7.Once the destination has been selected, estimated
fare calculation is also displayed.
8. User can request the ride, directly to preferred
driver if he is within the vicinity.

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Booking Screen Enter the following

1.Pick-up location.
2.Destination location.

Different types of taxi will be displayed at the

bottom (if available) with the estimated fares, rate
per mile / km.

User can view estimated fares by tapping on the

"Estimation" button.

User can book the taxi by tapping on "Book Now"

button, and a success message will be displayed to
rider. A push-notification will be sent to nearest
driver (with matching criteria).

A ride request for later date/time can also be booked.

Request Screen Once the trip details are filled, request will be sent to
the first nearest driver, and he would have a pre-
defined timer to accept/reject the screen.

1.If a driver accepts the trip, notification will be sent

to the rider.
2.If driver cancels the trip, and all the following
drivers cancels the trip then a notification will be
sent to the rider regarding cancellation of request.

Multiple drop-off This allows the rider to enter multiple drop-off

location location while requesting a trip.

Tracking Screen Once the request has been accepted by driver, rider
will be able to track the driver’s current location and
his estimated time to pick-up point. If the estimated
time seems to be too lengthy then rider can an option
to cancel the ride.

Notifications Following notification will be received by rider;

1.Driver accepted the trip.

2.Driver has arrived.
3.Trip has started.
4.Trip end.

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Favorites Rider can mark some address to favorites, so that

next time the same address can be selected from
favorites.

Preferred Driver After the trip completes, rider has an ability to mark
the driver as preferred. So next time while
requesting a trip, if preferred driver is within the
range then request can directly be assigned to that
driver.

Menu Trips Details, revenues, pick-up, drop-off and invoice for

the completed trips will be available as well as
cancelled and upcoming trip details and also be
viewed.

For the upcoming trips, destination can be changed.

Schedule a trip This allows to schedule a trip for later. Pick-up

address and drop-off locations needs to be provided.

Estimated fare for the trip would be displayed and

options for different car categories will be provided.
Schedule trip details will be found in upcoming ride
details.

Payment User has an ease to change his payment type for next
rides.

Preferred Driver A list of drivers will be displayed, whom the rider

has marked preferred and direct trip request can be
executed.

Referral code Invite code, which can help riders to avail benefits.

Driver Review Displays the reviews that you have submitted for
driver after the trip has been completed.

Settings Emergency Contact/SOS

In case of an emergency the contact number that are

feed in the list will be sent an SMS containing the
details of the trip and link which can track the
current rider location LIVE.

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Tip Functionality

Rider has an ability to decide the percentage of tip,

he wants to grant for the driver.

Share Application Provides link to share the application via message,

email, Facebook, WhatsApp.

GoSpAXI Comprises the following

1.About Us
2.Terms and Conditions
3.Privacy Policy
4.Contact Details
5.Call Customer Care
Logout Allows the rider to logout from the application

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