Escolar Documentos
Profissional Documentos
Cultura Documentos
Management
Information
System File
SCIENCES, MANDI ROAD, NEW DELHI- 110047 and this project work has not
performed the basis for the award of any Degree to my best knowledge.
CERTIFICATE
The work has not been anywhere else for the award of degree. All source of
information have been duly mentioned.
SIGNATURE
Mr. ABDULLAH KHAN
(Project Guide)
ACKNOWLEDGEMENT
TABLE OF CONTENT
No TITLE Page No
1 Declaration 2
2 Certificate 3
3 Acknowledgement 4
5 Characteristics of MIS 10
6 Role of MIS 11
7 Objectives of MIS. 12
8 Types of MIS 13
9 Concept of Information 19
10 SDLC 23
11 Company Profile 33
12 DBMS 35
13 Questionnaire 42
14 Bibliography 47
CONCEPT
The MIS is an idea which is associated with man, machine, marketing and methods
for collecting information’s from the internal and external source and processing
this information for the purpose of facilitating the process of decision-making of
the business.
MIS is not new, only the computerization is new , before computers MIS
techniques existed to supply managers with the information that would permit
them to plan and control business operations. The computer has added on more
dimensions such as speed, accuracy and increased volume of data that permit the
consideration of more alternatives in decision-making process.
The scope and purpose of MIS is better understood if each part of them is defined
individually, thus
1. MANAGEMENT: Management has been define in process or activities that
describe what managers do in the operation for their organization plan, organize,
initiate and control operations. They plan by setting strategies and goals and
selecting the best course of action to achieve the goals. They organize the
necessary tasks for the operational plan, set these tasks up into homogenous groups
and assign authority delegation; they control the performance standards and
avoiding deviation from standard.
Information consists of data that have been retrieved, processed or otherwise used
for information or interference purpose, argument or as a basis forecasting or
decision-making regarding any business unit. Information is knowledge that one
derives from facts for effective functioning of systems placed in the right context
with the purpose of reducing uncertainty regarding the alternative courses of action
as they are based on description and measurement of attributes of various entities
associated with the enterprise.
3. SYSTEM: The system can be described as a set of elements joined together for a
common objective. A subsystem is a part of a larger system with which one is
concerned. All systems for our purpose the organization is the system and the parts
(divisions, departments, functions, unit etc) are the subsystem.
The system concept of MIS is, therefore one of optimizing the output of the
organization by connecting the operating subsystems through the medium of
information exchange.
The Management information system (MIS) is a concept of the last two decade or
two. It has been understood and described in a number of ways. It is also known as
the Information System, the Information and Decision System, the computer based
Decision System.
Information is the life blood of an organization, particularly in the case of system
approach management. The MIS or Information system can be define as the
knowledge communicated by others or obtained from investigation or study. It is a
system providing needed information to each manager at the right time in the right
form and relevant one which aids understanding and stimulates the action. MIS is
an organized method of providing past, present and projection information relating
to internal operations and externals intelligence. It supports the planning, control
and operational functions of an organization by furnishing uniform information in
proper time frame to help the process of decision-making.
Management Information System is generally defined as an integrated user-machine
system for providing information to support operations, management and decision-
making functions in an organization. The system utilizes computer hardware and
software, manual procedure, models for analysis. Information is viewed as a resource
much like land, labor and capital. It must be obtained processed, stored, manipulated
and analyzed, distributed etc. An organization with a well-defined
ROLE of MIS
The role of the MIS in an organization can be compared to the role of heart in the
body. The information is the blood and MIS is the heart. In the body the heart plays
the role of supplying pure blood to all the elements of the body including the brain.
The heart work faster and supplies more blood when needed. It regulates and
controls the incoming impure blood, processed it and sends it to the destination in
the quantity needed. It fulfills the needs of blood supply to human body in normal
course and also in crisis.
The MIS plays exactly the same role in the organization. The system ensures that
an appropriate data is collected from the various sources, processed and send
further to all the needy destinations. The system is expected to fulfill the
information needs of an individual, a group of individuals, the management
functionaries: the managers and top management.
Here are some of the important roles of the MIS:
i. The MIS satisfies the diverse needs through variety of systems
such as query system, analysis system, modeling system and decision support
system.
ii. The MIS helps in strategic planning, management control,
operational control and transaction processing. The MIS helps in the clerical
personal in the transaction processing and answers the queries on the data
pertaining to the transaction, the status of a particular record and reference on a
variety of documents.
iii. The MIS helps the junior management personnel by providing
the operational data for planning, scheduling and control , and helps them further
in decision-making at the operation level to correct an out of control situation.
iv. The MIS helps the middle management in short term planning,
target setting and controlling the business functions. It is supported by the use of
the management tools of planning and control.
v. The MIS helps the top level management in goal setting,
strategic planning and evolving the business plans and their implementation.
vi. The MIS plays the role of information generation,
communication, problem identification and helps in the process of decision-
making. The MIS, therefore, plays a vital role in the management, administration
and operation of an organization.
OBJECTIVE OF MIS
The goals of an MIS are to implement the organizational structure and dynamics of
the enterprise for the purpose of managing the organization in a better way and
capturing the potential of the information system for competitive advantage.
Predictability
Reliability
Consistency
The MIS has more than one definition, some of which are given below.
Management
Information
Information, in MIS, means the processed data that helps the management in
planning, controlling and operations. Data means all the facts arising out of the
operations of the concern. Data is processed i.e. recorded, summarized,
compared and finally presented to the management in the form of MIS report.
System
Data is processed into information with the help of a system. A system is made
up of inputs, processing, output and feedback or control.
Thus MIS means a system for processing data in order to give proper
information to the management for performing its functions
Typical information that a decision support application might gather and present
would be:
ESS mainly deals with data related to key departments like billing, accounting,
scheduling, staffing etc. In addition to providing quick access to the data, ESS
also acts as an analysis tool and provides good understanding of the various
possible outcomes depending upon the changes in input data.
ESS thus saves valuable time of the executives in digging the huge pile of
information to identify the critical data and helps them spend more time on
brainstorming and decision making by providing only the required data.
ESS can be used to view and analyze both the present data and predicted
future data.
ESS can be customized to suite the user requirements and its functioning is
solely dependent on the skills of the developer.
Concept of Information
Definition-:
Information is stimuli that have meaning in some context for its receiver. When
information is entered into and stored in a computer, it is generally referred to
as data after processing (such as formatting and printing), output data can again
be perceived as information.
Types of Information
Strategic Information-:
Tactical Information-:
Operational Information-:
Operation information applies to short period which may vary from an hour to a
few days.
Concept of System
Definition-:
Kind of Systems
On the other hand, physical systems are generally concrete operational systems
made up of people, materials, machines, energy and other physical things; Physical
systems are more than conceptual constructs.
A deterministic system is one in which the occurrence of all events is known with
certainty. A probabilistic system is one in which the occurrence of events cannot be
perfectly predicted. Though the behavior of such a system can be described in
terms of probability, a certain degree of error is always attached to the prediction of
the behavior of the system.
An open system is one that interacts with its environment and thus exchanges
information, material, or energy with the environment, including random and
undefined inputs. Open systems are adaptive in nature, as they tend to react with
the environment in such a way, so as to favor their continued existence. Such
systems are ‘self-organizing’, in the sense that they change their organisation in
response to changing conditions.
A closed system is one, which does not interact with its environment. Such systems
in business world, are rare, but relatively closed systems are common. Thus, the
systems that are relatively isolated from the environment but not completely
closed, are termed closed system.
Most of the physical systems are user-machine (or human –machines) systems It is
difficult to think of a system composed only of people who do not utilize equipment
of some kind to achieve their goals. In user-machine systems, both, i.e. human as well
as machine perform some activities in the accomplishment of a goal (e.g.
Definition-:
The systems development life cycle (SDLC) is a conceptual model used in project
management that describes the stages involved in an information system
development project, from an initial feasibility study through maintenance of the
completed application
Stages in SDLC
2. Defining Requirements: Once the requirement analysis is done the next step is to
clearly define and document the product requirements and get them approved from
the customer or the market analysts. This is done through ‘SRS’ – Software
Requirement Specification document which consists of all the product
requirements to be designed and developed during the project life cycle.
3. Designing the product architecture: SRS is the reference for product architects to
come out with the best architecture for the product to be developed. Based on the
requirements specified in SRS, usually more than one design approach for the
product architecture is proposed and documented in a DDS - Design Document
Specification. This DDS is reviewed by all the important stakeholders and based
on various parameters as risk assessment, product robustness, design modularity ,
budget and time constraints , the best design approach is selected for the product.
5. Testing the Product: This stage is usually a subset of all the stages as in the
modern SDLC models, the testing activities are mostly involved in all the stages
of SDLC. However this stage refers to the testing only stage of the product where
products defects are reported, tracked, fixed and retested, until the product reaches
the quality standards defined in the SRS.
6. Deployment in the Market and Maintenance: Once the product is tested and ready
to be deployed it is released formally in the appropriate market. Sometime product
deployment happens in stages as per the organizations’ business strategy. The
product may first be released in a limited segment and tested in the real business
environment (UAT- User acceptance testing).
There are various software development life cycle models defined and designed
which are followed during software development process. These models are also
referred as "Software Development Process Models". Each process model follows
a Series of steps unique to its type, in order to ensure success in process of
software development.
Following are the most important and popular SDLC models followed in the
industry:
1. Waterfall Model
2. Iterative Model
3. Spiral Model
4. V-Model
5. Big Bang Model
1. Waterfall Model-:
Requirement Gathering and analysis All possible requirements of the system
to be developed are captured in this phase and documented in a requirement
specification doc.
System Design: The requirement specifications from first phase are studied
in this phase and system design is prepared. System Design helps in
specifying hardware and system requirements and also helps in defining
overall system architecture.
Implementation: With inputs from system design, the system is first
developed in small programs called units, which are integrated in the next
phase. Each unit is developed and tested for its functionality which is
referred to as Unit Testing.
Integration and Testing: All the units developed in the implementation phase
are integrated into a system after testing of each unit. Post integration the
entire system is tested for any faults and failures.
Deployment of system: Once the functional and nonfunctional testing is
done, the product is deployed in the customer environment or released into
the market.
Maintenance: There are some issues which come up in the client
environment. To fix those issues patches are released. Also to enhance the
product some better versions are released. Maintenance is done to deliver
these changes in the customer environment.
2. Iterative Model-:
Like other SDLC models, Iterative and incremental development has some specific
applications in the software industry. This model is most often used in the
following scenarios:
Requirements of the complete system are clearly defined and understood.
Major requirements must be defined; however, some functionalities or
requested enhancements may evolve with time.
There is a time to the market constraint.
A new technology is being used and is being learnt by the development team
while working on the project.
Resources with needed skill set are not available and are planned to be used
on contract basis for specific iterations.
There are some high risk features and goals which may change in the future.
3. Spiral Model-:
The spiral model has four phases. A software project repeatedly passes through
these phases in iterations called Spirals.
1. Identification
This phase starts with gathering the business requirements in the baseline spiral. In the
subsequent spirals as the product matures, identification of system requirements,
subsystem requirements and unit requirements are all done in this phase.
2. Design
Design phase starts with the conceptual design in the baseline spiral and involves
architectural design, logical design of modules, physical product design and final
design in the subsequent spirals.
3. Construct or Build
Construct phase refers to production of the actual software product at every spiral.
In the baseline spiral when the product is just thought of and the design is being
developed a POC (Proof of Concept) is developed in this phase to get customer
feedback.
Based on the customer evaluation, software development process enters into the
next iteration and subsequently follows the linear approach to implement the
feedback suggested by the customer. The process of iterations along the spiral
continues throughout the life of the software.
Spiral Model is very widely used in the software industry as it is in synch with the
natural development process of any product i.e. learning with maturity and also
involves minimum risk for the customer as well as the development firms.
5. V-Model
V-Model Application
V- Model application is almost same as waterfall model, as both the models are of
sequential type. Requirements have to be very clear before the project starts,
because it is usually expensive to go back and make changes. This model is used in
the medical development field, as it is strictly disciplined domain.