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HUMAN-COMPUTER INTERACTION
ASSIGNMENT 2
Graphical User Interface (Individual)
Every display begins with a title or header that describes the screen content which
makes the user to easily identify what they are searching for and can filter the products
selected icon is highlighted with colour and clearly visible when surrounded by
unselected icons.
visual feedback in menus, dialog boxes about which thing you have purchased or
selected.
the customer will be updated all the time about their purchased item like their payment
detail, where and who will deliver their package, through appropriate feedback within
reasonable time.
do not have to worry about that they will be cheated by losing their money and not
receiving their purchased item.
Flash sale countdown timer will run with unusual amount of discounts
2. MATCH BETWEEN SYSTEM AND THE REAL WORLD
the language that the user can understand. For example, in Malaysia the Lazada can be
access in two languages which is English and Malay.
clear headlines and relatable pictures that makes the user feel free to search what they
want to purchase directly without wasting their time to scroll all the items
the purchasing way is familiar like we purchase in shop by compare an item with
another one by its quality, price and quantity
The icon used in the interface is relatable to the real world make the user easily
understand what is the icon is for
the icons are so familiar like we have use it before in other applications just like
Instagram. Such as the HOME shaped like icon is to go back to the first page and MAN
shaped like icon is for the user account/profile.
The blue background and icons colour keep constant in each page makes the user feels
like they are visiting the same application.
The Buy Now and Add to Cart button is highlighted in orange and remain the same
position make the user requires less thinking and do not risk misinterpretation.
Moreover, the navigation menu in all primary, secondary and the other pages are well
orientated and layouts and their font styles.
The word CART is standard word using in all online shopping applications, and it
informs what item we have already buy
5. ERROR PREVENTION
novice user and expert user is by purchasing differently. The novice user may conform
the thing that the purchase and buy and pay for that item on the spot. The item that they
bought may be quite expensive.
But the expert user will add the item that they choose in ADD IN CART and wait till a
promotion date. When the selected items price drop on the promotion date, then the
expert user will buy the item.
the novice user will see for the item and buy it without worrying about the shipping
money even it is quite expensive because it is shipped from another country while
expert user will always try to buy our country products
payment will be always in one way even they have many items to buy
The user will only see one screen's worth of information at a time and there is no
unnecessary information or words on the interface of Lazada.
only core relevant information of Lazada should be visible like log in/out, sign in/out,
track my order, language and search buttons.
The buttons that users never use frequently was in the bottom of the page such as about
the Lazada, and their page links.
organised interface and makes the user feel comfortable to use it by having only
important things on the top of the interface of Lazada.
9. HELP USERS RECOGNIZE, DIAGNOSE, AND RECOVER FROM ERRORS
indicate the problem clear, and also providing a solution for every single mistake done
by the user.
The error messages of Lazada is plain in the language and a symbol that makes the user
understand what is the problem directly without any confusion.
the colour they used for the notification also very bright and different from other words.
For example, if the user forgets to enter their address there will be a notification on red
colour to remind the user to enter their address.
if the user adds the same item in wish list for more than two times there will be a
notification pop out telling that the item was already in the wish list.
Even the Lazada is an application for do online shopping but it is necessary to have
help and documentation side/icon in the interface.
information should be easy to search and clear their doubts on the spot.
users may not understand how to make an order, cancel it or change the order. So, at
this time they can get the customer care service help, or select the Help button and get
the instructions.
For the users who wants to know about the Lazada may choose the About button to get
further information about the Lazada.
They can also get more information in customer care which contain customer support,
refund and live chat
5. ERROR PREVENTION
If a player made an error or a mistake there is no way to correct it. The player should
go through a long dialog just like an advertisement video.
Only way to avoid a long dialogue, they should get immediate exit by closing the whole
page. Because there is no back button is provided in this interface.
It is very common to make mistake in this page, because all the games are arranged so
tightly and every game in that page is so colourful until the player cannot find the
difference between two games.
So, if they choose any game by mistake, they should wait until the game to load and
provide an exit button.