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Commercial heating, venting, and cooling systems do more than simply regulating the temperatures in
the building. If there is a defect in a commercial HVAC system, it can affect the satisfaction and health of
the occupants, the productivity level, and the energy bills. That is why it is crucial to have HVAC systems
properly maintained. Regular checkups and maintenance of the HVAC systems help you to identify the
possible faults and solve them in advance.
Low/High-Pressure issue
Low pressure is normally caused by a broken power assembly capillary, insufficient water flow, mud
coating on the tubes, a blocked water filter, or low refrigerant.
The chiller can also encounter a high-pressure issue if the water-cooled condenser has a buildup of
minerals that affects the water quality, or if the condenser has little or no flow. On the other hand, the
temperature of the chilled water tank might be over 80 degrees Fahrenheit.
Freeze stat
This will occur if the water flow is poor or if the thermostat has been set lower than the required level.
Lack of flow
There might be a weak flow if pressure or flow switches in the water circuit are not getting the right
amount of flow. Also, the water valve might be off, or the water filter might be blocked. Though in most
cases, the flow switch paddle is broken.
The chiller is running but doesn’t reach the thermostat settings
Here, the evaporator might be iced up from the inside, or the antifreeze could be broken. Also, the
system load could be too heavy for the chiller to handle.
These are the common issues you would expect to experience with commercial chillers. Always
understand how the chiller works and how to identify each problem with ease.
Chillers maintenance tips
Proper maintenance of your chiller will help you to avoid problems with it. Here are some maintenance
tips.
Keep a daily report. A daily log of the chiller plant helps you to maintain its efficiency so that you will
know all the operating condition history such as the flow rates, pressures, temperature, and fluid level.
You can depend on remote monitor technology to inspect the unit.
Treat the condenser water often to avoid corrosion, scaling or biological growth.
Avoid changing the flow rate of the chilled water, which can affect the performance of the chiller.
Ideally, maintain a flow rate of between 3 FPS and 12 FPS.
Clean the tubes regularly to enhance the heat transfer efficiency.
Lower the temperature of the condenser water entering the chiller.
Evaluate the compressor lubrication oil annually. Preferably, send a sample to a lab for chemical
analysis. This will help you to decide if you need to change the oil or not.
Inspect the motors and start operation for any fault.
Install variable speed drives for energy saving benefits.
For complicated issues, always contact a professional HVAC contractor
.
Boilers
During cold seasons, boilers play a huge role in commercial buildings, so it is important to understand
the common problems that affect the boilers, and how to solve them.
System overheat
When there is a system overheat with the boiler, there could be an issue with the system controls. If
that is the case, check the temperature settings, safety switches, or the voltage. Also, the control
thermostat might have failed, or the high-limit thermostat could be ON. You can check the temperatures
in this case.
If the boiler fails to meet the system load, the potential problem could be that the aboiler thermostat
hasn’t been set correctly. Check the settings of the thermostat to fix this issue. There could also be an
issue with the combustion. Ideally, check the combustion quality, the flue, and the flame to ensure that
the combustion is perfect.
Ignition failure
If the boiler doesn’t ignite, it could be as a result of various defects. First off, the internal controls of the
boiler might have failed, which can be solved by resetting or replacing the controls. The boiler could also
be overheating, or maybe the cut-out has not been reset. Alternatively, the pilot flame might be missing,
or the supply fuse could be isolated or blown. In other cases, the main burner might not be igniting.
Fumes issues
If there are fumes in the boiler room, there could be issues with the combustion. Also, the combustion
might be experiencing poor airflow. To solve this, inspect the chimney and the boiler room to ensure
that the combustion is correct.
Overheating and noisy boiler
There could be a poor circulation in the main circuit. The solution is to vent the system accordingly. If
there is a low discharge pressure in the shunt-pump, check for any obstruction in the piping.
Continuous firing
If the boiler fires nonstop, the main issue might be a faulty thermostat. You can inspect the thermostat
and replace or repair it where necessary. If there is an issue with the wiring, inspect and repair as
required. The control valve could also be sticking or faulty. You can replace it to solve the problem.
Other possible problems with commercial boilers could be a fault in the flue gas system, or the boiler
might start but the flame goes out afterward, as well as high or low water temperatures. If you can’t fix
any of them, contact a qualified commercial HVAC contractor.
Cooling Towers
The cooling tower is basically a heat exchanger that utilizes air and water to shift the heat from the AC
units to the outdoor environment. Here are the common HVAC cooling tower problems.
Leaking issues
Leaks are commonly experienced with cooling towers, which end up damaging the building. Ideally, find
a professional contractor to inspect the cooling tower for any possible leakages.
Original coating delamination or breakdown
The original coating of the cooling tower could de-laminate or break down over time. In this case, water
will be trapped in the system, which then leads to erosion or corrosion of the unit’s parts.
If the component is imbalanced, the components are rubbing on each other, the coupler is misaligned,
or the base plate and motor are not installed properly, there can be a mechanical noise in the pump.
A liquid noise is caused by the movement of water in the pump. This can be caused by a flow separation,
water hammer, cavitation, or turbulence energy due to a high flow velocity.
Increase the liquid pressures to reduce flashing and decrease the suction lift. Here, you might have to
lower the pump and raise the tower, or simply straighten the suction piping so as to limit the friction
losses.
Decrease or increase the pump speed to limit the system resonance of the liquid or mechanical noises.
Inject a small amount of air into the centrifugal pump suction to provide a shock absorbing cushion and
limit the cavitation noises.
Adjust the pump to increase the clearance between the diffuser vanes/casing cutwater and the impeller
diameter.
Eliminate vortexing in the tower pan. You can add a baffle assembly to prevent vortexes forming. Always
contact a professional contractor if you fail to solve noises that come from the cooling tower pumps.
If there is a bad smell or the air quality in the building is poor, there could be a problem with the filter or
there might be a gas leak. A bad smell will be emitted when the parts of the unit overheat, the air filters
are dirty, stagnant condensed water is in the unit, or melting debris gets into the ductwork from the
heat exchanger. Inspect the system and eliminate those common errors in the system as soon as
possible. You can call a professional if you can’t find the cause of the smell.
The IAQ can also be affected by a faulty damper, which should be checked several times throughout the
year. The damper stops the compressor when the air temperature outside is lower than a specified
point. When these dampers are not cleaned and perfectly lubricated, they tend to stick to each other.
This then overloads the cooling coils and prevents the unit from cooling itself.
Imbalanced Airflow
In most cases, holes or cracks in the ductwork can lead to inconsistent temperatures from one room to
another. When the temperatures are variable, the system uses more energy to replace the lost airflow,
leading to high energy bills.
Check for any cracks, sags, or separation in the ductwork to identify the cause of the leak. If the
ductwork is insulated, you can check for any dirty spots on the insulation. Ensure that any leaks are
corrected as soon as you identify them. Since it might be challenging and difficult to spot a leakage in
the ductwork, it is best to contact an HVAC expert.
Inefficient system
A lot of people end up replacing the commercial HVAC unit when they realize any sign of inefficiency.
Specialists point out that the efficiency of a commercial HVAC unit can be highly improved by cleaning
the condenser and the evaporator coils. Ideally, ensure that the coils in the system are cleaned twice
every year. This helps to eliminate any debris or dirty layer on the coils, which might reduce its
performance.
Loud noises
These systems will make loud noises, if there is an imbalanced system, or if some elements are blocking
the free flow of air and water inside the unit. A well-balanced pressure flow can help to get rid of any
strange noises produced by the system.
Conclusion
Most of the commercial HVAC units work differently from the regular units used in houses, because they
are designed to work for long hours and cover a bigger surface area or building. When the unit has
various faults, it will affect the air quality in the building and also lead to increased energy bills. If you do
not find the solution when carrying out the HVAC troubleshooting, always call a
HVAC Technical Support Component Analysis Chart
Compressors
Flooded Start
Condensers
Evaporators
Uneven Refrigerant dist. to coil Circuits or to Cooler Low Water Flow in Cooler (water-cooling evaporator for
Circuits Chillers)
Metering Devices
Oil Separator Float Valve Stuck Open 4-Way (reversing) Valve Damaged or Stuck-Cooling
Refrigerant Piping
Suction Line Sizing and Design Hot Gas Line Sizing and Design
Liquid Line Sizing and Design Refrigerant Condensate Line Sizing and Design
Troubleshooting Chart
General
Problem Symptoms Possible Causes
Category
Compressors
-Inadequate Airflow
-Noisy Operation
Over Evaporator
-Excessive Charge
-Excessive Vibration (with Fixed Metering
Device)
-Overheating -Oversized TXV
Liquid
Slugging -High Compressor Power Draw (kW) -Frosted Evaporator
-Crankcase Heater
-Compressor Failure
(Refrigerant or Inoperative
Oil) -Pumpout Control
-Reduced Capacity
Faulty
-High Saturated Suction Temperature -Flooded Start
-Failure to Start
-Noisy Operation
-Improper
-System Valve(s) Stick
Evacuation/Dehydration
-Compressor Does Not Pump Properly -System Leak
Condensers
-Compressor Cycles off Intermittently on High Pressure Switch while System -Faulty Head Pressure
Calls for Cooling Control Device
High Head -Compressor Cycles Intermittently on Compressor Motor Protection Switch -Dirty Condenser Coil
Pressure
(Saturated -Faulty Condenser Fan
-High Saturated Condensing Temperature
Condensing Motor
Temperature
or Saturated -High Discharge Gas Superheat -Extensive Fin Damage
Discharge -Condenser Air Re-
Temperature) -Compressor Overheats
circulation
-Compressor Seizure -Dirty Condenser Fan
-Condenser Airflow
-Compressor Motor Burnout
Blocked
-Prevailing Winds
-High Compressor Power Draw (kW) Prohibit Proper Airflow
Across Coil
-Backward Condenser
-Low System Capacity
Fan Rotation
-Slipping Condenser
-Saturated Suction Temperature Normal to High
Fan Belt
-Bent or Broken
-Excessive Condenser Water Flow Rate Condenser Fan
Blade(s)
-Scaled Water-Cooled
Condenser Tubes
-Faulty Condenser
Water Pump
-Damaged Water Pump
Impeller
-Plugged Condenser
Water Lines or Screens
-Condenser Water
Valve Stuck Closed
-Cooling Tower
Problems
-Condenser Vapor
Locked by Undersized
or Poorly Laid Out
Refrigerant Condensate
Line which Prevents
Refrigerant from freely
Draining to Receiver
-System Overcharged
-Noncondensible Gas
Present
Evaporators
-Dirty Evaporator Coils
-Low Saturated Suction Temperature
(no Filters?)
-Badly Bent Evaporator
-Low Suction Gas Superheat
Fins
-Low Saturated Condensing Temperature -Dirty Filters
-See 'Airside-Low
-Low Compressor Power Draw (kW) Airflow Over
Evaporator"
-Compressor Slugging
-Plugged Evaporator
-Low system capacity
feeder tube(s)
-Kinked or crushed
-Low Saturated Suction Temperature
feeder tube(s)
-Partially blocked
-Little or No Suction Gas Superheat
distributor
-TXV hunts -Oversized distributor
Uneven
Refrigerant -Oversized distributor
Distribution to -Compressor Floodback nozzle (applied air
Coil Circuits handlers)
or to Cooler -Improperly installed
Circuits -Compressor Slugging distributor (applied air
handlers)
-Crushed evaporator
-Uneven Coil Surface Temperature tube (especially return
bends)
-Uneven Condensate formation on Evaporator
-Plugged evaporator (or
cooler) circuit
-Frost on Some areas of Evaporator but not on others
-Low Temperature drop between Entering and Leaving Chilled Water -kinked or crushed
water tube(s)
-cooler refrigerant
supply valve stuck
-Low Compressor Power Draw (kw) -D-X Cooler:
-Low Saturated Condensing Temperature
-liquid line or
-Space Temperature Too Warm accessories plugged
-Chiller Compressor Cycles on and off Intermittently on Low Pressure Switch -refrigerant distributor
or nozzle plugged
-electronic expansion
valve faulty or
microprocessor
problem
-frost-pinched cooler
tubes
Metering Devices
-System Overcharge
-High Saturated Capacity
(fixed metering device)
-Oversized Metering
-Low Suction Gas Superheat
Device
-Liquid Floodback -TXV Stuck Open
-TXV Superheat setting
-Compressor Slugging
too Low
-TXV type wrong for
-Compressor Overheats
Refrigerant in system
Evaporator -Uninsulated TXV
OverFeed -High Compressor Power Draw (kW) sensing bulb in warm
("Flooding") area
-Loose TXV sensing
-Compressor Failure
bulb
-Incorrectly located
-Compressor Pumps improperly
TXV sensing bulb
-Partial load too low for
Metering Device
-Excessive Oil
-TXV Hunts
Circulating in System
-High Head Pressure
(fixed metering device)
-Saturated suction temperature oscilates High then Low, in a cyclical fashion -Oversized TXV
-Improper part-load
TXV Hunting -Suction gas superheat oscilates high and low in a cyclical fashion control operation loads
TXV too lightly
-Very light cooling load
-Undersized distributor
-Evaporator Underfeed (see symptoms above) Nozzle (quite unlikely
on comfort work)
Distributor -Evaporator unevenly fed by refrigerant (see symptoms on evaporator sheet) -Oversized Nozzle
Nozzles (TXV
Applications) -Nozzle not sized for
load stability
-Faulty Part-Load
control sequence for
evaporator sections
Refrigeration Accessories
Plugged Filter-
-Dirty refrigeration
Drier (Liquid -Starved evaporator symptoms (see evaporator sheet)
system
Line)
-Improper
-Compressor cycles on low pressure switch
evacuation/dehydration
-Metal chips, scale,
etc., in system from
installation
-Flooded Start:
-Compressor noisy
-Debris at oil separator
-High saturated suction temperature orifice keeps float valve
from seating properly
-High saturated condensing temperature -Faulty Float assembly
Oil Separator
Float Valve -Liquid refrigerant
Stuck Open migrates through
-High compressor power draw (kW) separator to
compressor oil sump at
shutdown
-Flooded Start
-Sludge in refrigeration
-Low or no heating capacity
system
4-Way -Acids in refrigeration
(reversing) -Compressor cycles intermittently on internal overload
system
Valve
Damaged or -Improper
-Compressor runs but low on heating capacity
Stuck-Heating evacuation/dehydration
-4-way valve leaks
internally
-Undersized suction
-Low system capacity
line
-Low saturated suction temperature -Pinched suction line
-Contaminated system
-Lack of insulation on
-Suction line sweating
suction line
-Excessive suction gas superheat
-Ruptured (Failed)
-Broken hot gas line
Vibrasorber
-Improperly laid out
-Noisy line vibration and/or supported piping
near compressor
-Lacking hot gas line
check valve near
-Compressor noisy at startup after shutdown period condenser inlet. Liquid
refrigerant lays on
compressor heads
-Valves damaged or
broken from hydraulic
-Flooded start after shutdown
forces caused by liquid
on heads
Liquid Line -Compressor vibrates excessively at startup after shutdown period -
sizing and
Design High compressor power draw (kW) after shutdown period
Flash Gas at
Metering
Device Inlet
Superheat (for units with fixed metering device): Compute the superheat by
determining saturated suction temperature from Temperature Pressure Chart.
Subtract from actual suction line temperature before compressor. The
manufacturers recommended superheat is usually listed in the installation
instructions on on the units rating plate. If it is not listed use 15 degrees of
superheat as a default.
4 -32 -5 -54 85 51 79 24
6 -28 -1 -50 90 54 82 26
8 -24 3 -46 95 56 85 29
18 -8 19 -30 120 69 98 41
38 15 43 -8 190 98 127 67
I have no cooling
POSSIBLE CAUSE The circut breaker might have been tripped.
I have no heating
POSSIBLE CAUSE If it’s a gas furnace, the gas might be shut off.
RECOMMENDED ACTION Check the furnace shut-off valve located on the supply gas piping coming
into the furnace. Make sure it wasn’t accidentally switched off.
POSSIBLE CAUSE The circuit breaker might have been tripped.
RECOMMENDED ACTION Try resetting your home's circut breaker.
I have no airflow
POSSIBLE CAUSE The filters for your system may need to be changed.
RECOMMENDED ACTION Consult the owner’s guide for your system to find out how to replace the
filters and what type of filters you will need.
POSSIBLE CAUSE A dirty coil may be stopping up your system.
RECOMMENDED ACTION If it’s a problem with the coil, you’ll need the assistance of your local
Trane Comfort Specialist™.
FLOODING&SLUGGING
Flooding is liquid refrigerant entering the compressor’s crankcase while the compressor is running.
Flooding occurs to a compressor only during the on cycle.
• Overcharge;
• Defrost termination.
Since liquid refrigerants are heavier than refrigeration oils, liquid refrigerant returning to the
compressor will settle under the oil in the bottom of the compressor’s crankcase. This liquid refrigerant
will gradually be boiled off from the low pressures in the crankcase. However, since the liquid
refrigerant being boiled off is under the oil in the crankcase, very small oil particles will be entrained in
this vaporization process. The oil level in the crankcase will now drop and rob mechanical parts of vital
lubrication.
Often, refrigerant-cooled semihermetic compressors have check valves located on a partition between
the crankcase and motor barrel to prevent oil and liquid refrigerant from mixing. Air-cooled semi-
hermetic compressors and hermetic compressors are often more prone to flooding. Suction
accumulators can help a flooding condition, but if the situation is severe, accumulators can also flood.
Crankcase pressures can become excessively high from liquid refrigerant boiling in the crankcase. These
high crankcase pressures can cause refrigerant and entrained oil particles to escape around the rings of
the pistons during its down stroke. Once in the compressor’s cylinders, the refrigerant and oil will be
pumped by the compressor into the discharge line. The compressor is now pumping oil and refrigerant
and robbing the crankcase of lubrication.
Oil in the system and not in the crankcase will coat the inner walls of the tubing and valves and cause
unwanted inefficiencies. Higher than normal crankcase pressures caused from the higher density
refrigerant and oil mixture being pumped through the compressor’s cylinders will cause high
compressor current draw. This may overheat and even trip the compressor. Broken valves can also
occur from this phenomenon. A telltale sign that a compressor’s crankcase is being flooded with
refrigerant will be a cold, frosted, or sweaty crankcase. A foaming compressor’s oil sight glass with a low
oil level are also signs of flooding. Higher than normal current draws will also be present.
SLUGGING
Slugging is liquid refrigerant, or liquid refrigerant and oil, entering the compressor’s cylinder during an
on cycle. Causes could be:
• No compressor superheat;
• Bad TXV;
• TXV hunting;
• Low load;
• Dirty evaporator;
• Overcharge.
Air-cooled semi-hermetic compressors are more prone to slugging liquid than refrigerant-cooled semi-
hermetic compressors. This is because refrigerant is often drawn directly into an air-cooled semi-
hermetic compressor’s cylinder without passing through the motor barrel. Slugging can result in broken
valves, broken head gaskets, broken rods,
Most hermetic compressor’s suction lines end at the shell of the compressor.
There are a number of causes for the development of ice and frost along the coils. These are the most
common:
In each case, the evaporator coil loses its ability to effectively absorb heat. This prevents the cold
refrigerant moving through the coil from warming up, and subsequently the moisture that condenses
along the coil will freeze.
Once ice begins to form along the coil, it further blocks heat absorption and initiates a downward cycle
where even more ice forms. Without remedy, the entire coil will eventually have a block of ice covering
it, completely halting heat exchange and preventing the air conditioner from providing any cooling. (The
mass of ice can also permanently damage the coil.)
A clogged air filter
is the most frequent cause of icing, but also one that is easily preventable. Make sure you change the
filter once a month while the air conditioner runs regularly (i.e. most of the summer) and you shouldn’t
encounter a problem from the evaporator coil receiving insufficient warm air. If ice starts to form,
change the filter first, but still call for repairs to help defrost the coil and check that another malfunction
isn’t creating the situation.
will also require professional repairs; in order to properly clean the coil, it must first be removed from
the unit, and this calls for the work of a trained technician. Keep in mind that simply scraping off the ice
will not solve the problem.
is the most serious cause of icing. Not only will it start the ice development across the coil, it will change
the pressure inside the system and damage other components. The compressor—the heart of the AC—
is at particular risk, since the refrigerant will no longer cool it down adequately and the component may
overheat and burn out. You must call for repairs if you suspect a refrigerant leak is lowering its charge (a
hissing sound is one of the warning signs). Professionals will locate the leaks, seal them, check for
compressor damage, and then recharge the refrigerant to its correct level.
The compressor's discharge temperature should be measured about 1 to 2 inches away from the
compressor on the discharge line. This discharge temperature should never exceed 225°F. Carbonization
and oil breakdown can occur if compressor discharge temperatures exceed 225°.
When the condensing temperature is high, the compressor must compress the refrigerant from the low-
side (evaporating) pressure to an elevated high-side (condensing) pressure. This added work done by
the compressor would raise the heat of compression. Thus, the compressor's discharge
temperature will be higher.
Remember, condensing temperature is the temperature the refrigerant is as it changes from a vapor to
a liquid in the condenser. There is a pressure-temperature relationship with the condensing
temperature because of the phase change. A gauge reading on the high side of the system is all that is
needed to find the condensing temperature. Convert this pressure to a temperature using a pressure-
temperature chart. This is the condensing temperature.
However, there are many causes for high condensing temperatures, which will also cause high discharge
temperatures; high condensing temperatures cause high compressor discharge temperatures. Listed
below are causes for high condensing temperatures:
Dirty condenser.
Refrigerant overcharge.
Wrong refrigerant.
LOW EVAPORATOR PRESSURES AND TEMPSLow evaporator pressures also may cause a high compressor
discharge temperature. When evaporator pressures are low, the compressor must compress refrigerant
from this lower evaporator pressure to the condensing temperature. This added work of compression
would make the heat of compression higher. Thus, the compressor's discharge temperature will
be higher.
Remember, evaporator temperatures are the temperature of the refrigerant as it changes from a liquid
to a vapor in the evaporator. There is a pressure-temperature relationship with the evaporating
temperature because of the phase change.
A gauge reading on the low side of the refrigeration system is all that is needed to find the evaporating
temperature. Convert this pressure to a temperature using a pressure-temperature chart. This will be
the evaporating temperature.
However, there are many causes for low evaporating pressures and temperatures, which will also cause
high compressor discharge temperatures, since low evaporating pressures cause high compressor
discharge temperatures. Listed below are causes of low evaporator pressures:
Frosted evaporator coil from a bad defrost heater or other defrost component malfunction.
Undercharge of refrigerant.
Wrong refrigerant.
compressor oil
The two categories of oils commonly used in the compressors are mineral or synthetic oils.
Caution
When servicing the compressor, always consult the manufacturers of the compressor to find out the
type and amount of oil that can be used for that particular refrigerant.
Os&y valve
-Flow switch.
-Pressure gauge.
-Test drain.