3

2
1
No.

David G.

Jason C.
Jasper H.

C
NC
AMARADO,

DELA CRUZ,

Legend
ADAZA, Moses
Trainee
Name of

C
C
C
PARTICIPATE IN WORKPLACE COMMUNICATION

/
/
/
Obtain and convey workplace information

Completed
Not Completed
Participate in workplace meetings and

/
/
/
discussions

/
/
/
Complete relevant work related documents
BASIC

C
C
C
WORK IN TEAM ENVIRONMENT

/
/
/ Describe team role and scope

Identify own role and responsibility within

/
/
/

team

/
/
/

C Work as a team member

C
C

PRACTICE CAREER PROFESSIONALISM

/
/
/

Integrate personal objectives with

organizational goals
/
/
/

Set and meet work priorities

Maintain professional growth and

/
/
/
COMPETENCIES

development

PRACTICE OCCUPATIONAL HEALTH AND

C
C
C

SAFETY PROCEDURES
/
/
/

Identify hazards and risks

/
/
/

Evaluate hazards and risks

/
/
/

Control hazards and risks

/
/
/

Maintain OHS awareness

/ Performed / Done
 DEVELOP AND UPDATE INDUSTRY

C
C
C
KNOWLEDGE

/
/
/
Seek information on the industry

/
/
/
Update industry knowledge

C
C
C
OBSERVE WORKPLACE HYGIENE PROCEDURES

/
/
/
Follow hygiene procedures

/
/
/
Identify and prevent hygiene risks

C
C
C
PERFORM COMPUTER OPERATIONS

/
/
/
Plan and prepare for task to be undertaken

/
/
/
Input data into computer

/
/
/

Access information using computer

/
/
/

Produce / output data using computer system

/
/
/

Maintain computer equipment and systems

PERFORM WORKPLACE AND SAFETY

C
C
C

PRACTICES
Class Progress Chart

Follow workplace procedures for health,

/
/
/

safety and security practices

COMMON COMPETENCIES

/
/
/

Deal with emergency situations

/
/
/

Maintain safe personal presentation standards

C
C
C

PROVIDE EFFECTIVE CUSTOMER SERVICE

/
/
/

Greet customer
ENGLISH LANGUAGE PROFICIENCY PROGRAM (120 hrs)

/
/
/

Identify customer needs

/
/
/

Deliver service to customer

 Handle queries through telephone, fax

/
/
/
machine, internet and email

C
Read and write simple information

Read and interpret simple document and

/
/
signs

/
Write simple directions and information

/
Accomplish simple standards forms

Read and write simple documents and

C
materials

/
Read and interpret simple documents

/
Write simple materials

/
Review writtten materials

Read and write complex document and

C
materials

Read, plan and prepare for tasks to be

/
undertaken

/
Write complex document and materials

/
Review/edit written material

/
Finalize/package material
C

Apply basic oral communication skills

/

Receive and relay information

Trainer
/

Use common expressions in conversation

/

MARCUS AURELIUS N. LLANOS Conduct simple transaction

C

Conduct routine oral communication

CORE COMPETENCIES

Supply and exchange facts and information

/

Give/carry out oral instructions

Use appropriate word tones and manner of

/

speaking
C

Use efective oral communication techniques

/

Apply efective communication skills

/

Facilitate group discussions

/
Utilize confict resolution/negotiation skills

/
Make presentations
 3
2
1
No.

David G.

Jason C.
Jasper H.

C
AMARADO,

DELA CRUZ,

Legend
ADAZA, Moses
Trainee
Name of

C
C
Read and write simple information

/
/
Read and interpret simple document and signs

Completed
/
/
Write simple directions and information

/
/
Accomplish simple standards forms

C
Read and write simple documents and materials

/
Read and interpret simple documents

/
Write simple materials

/
Review writtten materials

C
Read and write complex document and materials

/
Read, plan and prepare for tasks to be undertaken

/
Write complex document and materials
/
Review/edit written material
/

Finalize/package material
C

Apply basic oral communication skills

Class Progress Chart
CORE COMPETENCIES

Receive and relay information

/

Use common expressions in conversation

/

Conduct simple transaction

MARCUS AURELIUS N. LLANOS
C

Conduct routine oral communication

/

Supply and exchange facts and information

/

Give/carry out oral instructions

Use appropriate word tones and manner of

/

speaking
ENGLISH LANGUAGE PROFICIENCY PROGRAM (120 hrs)

Use efective oral communication techniques

/

Apply efective communication skills

/

Facilitate group discussions

/

Utilize confict resolution/negotiation skills

NC Not Completed Trainer
/ Performed / Done
/
Make presentations