BI360 – System Requirements

User Guide 5.0

Published: September 4, 2018
For the latest information, please visit our support site:
support.solverglobal.com

Copyright © Solver, Inc. Revision: 20180907v0900

Table of Contents
Introduction ............................................................................................................................................ 2
Licensing Model ................................................................................................................................... 2
User Desktop Requirements .................................................................................................................... 3
Report Designer Excel Plugin and Browser ........................................................................................... 3
Server Requirements ............................................................................................................................... 4
BI360 Server Overview......................................................................................................................... 4
SQL Server ........................................................................................................................................... 4
Technical Information ...................................................................................................................... 5
Web Application Server ....................................................................................................................... 6
Report Rendering & Data Warehouse Services Server .......................................................................... 6
ERP Integration........................................................................................................................................ 7
BI360 Reporting ................................................................................................................................... 7
Web Budgeting .................................................................................................................................... 8
Additional Information ............................................................................................................................ 9
Solver Support Center .......................................................................................................................... 9

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Introduction
The following BI360 system requirements apply to client and terminal server installs. These
specifications apply to the latest version of the software and may not be applicable for older versions.
Please read the appropriate system requirements for the version that is being installed.
Many of the specifications listed in this document are the minimum requirements to run the application;
however it is always best to be using a machine that exceeds these specifications.

Licensing Model
The following license model applies to BI360 5x and previous versions.
An organization purchases BI360 using either a SaaS or perpetual license model. In either case,
organizations may use the same set of license keys in both a development and production environment
on the condition that there is only one of each type of environment.
An organization purchases BI360 for use within that organization. In cases where an organization is
acquiring another organization, if the organization being acquired is planning on using BI360 themselves,
they must purchase their own BI360 license unless they are just planning on being users in the parent
company’s BI360 installation. In this case, the parent company needs to purchase additional user
licenses for the subsidiary.
For organizations who are changing their name, please contact Solver Support
(support@solverglobal.com) to have your license keys updated to the new organization name.

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User Desktop Requirements

Report Designer Excel Plugin and Browser

The below requirements pertain only to users who will be Report Designers. All other users will use the
web interface and should reference the browser compatibility section only.

Feature Supported Versions

Operating System • Windows 10 • Windows Server 2012

• Report Designer license users • Windows Server 2016
only
• 32 and 64 bit supported
• 64 bit recommended
Ram • 8gb
Processor • Intel or AMD supported
• 32 and 64 bit supported
• 64 bit recommended
Microsoft Office • Office 2013
• 32 and 64 bit supported. • Office 2016
• 64 Bit recommended
Additional Software • .net Framework 4.6.2 (download)
• Applications are installed by • Visual Studio Tools for Office 2010+
installer if they are not installed • Microsoft Visual C++ 2010+ (download)
prior to running the installer
Browser Compatibility All major browsers are supported including:
• Microsoft Internet Explorer (version 11+)
• Microsoft Edge (version 16+)
• Firefox (version 58+)
• Google Chrome (version 49+)
• Safari (version 11+)

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Server Requirements

BI360 Server Overview

The following servers (Virtual or Physical) are needed for BI360.

SQL Server
Web Application Server
Microservices Server
BI360 Databases such as the BI360 Data Warehouse will run on the SQL
Server.
This server will run the BI360 web application.
The Orchestrator is used for Report & Form Rendering and Data Warehouse
services, such as the Data Integrations run on this server(s). Note: If the BI360
deployment only utilizes live ERP reporting, the Microservices server(s) are
not needed.

SQL Server
The SQL Server will contain two or more BI360 databases, depending on the software purchased. The
specs below are the minimum requirements, however it is strongly recommended to build out a SQL
server that can be expanded as BI360 use grows within the organization.
SQL Server
1-50 Concurrent Users 50+ Users
CPU1,2 • 4 Core • 8 Core
RAM • 16GB or greater • 32gb or greater
Operating • Windows Server 2012/2012R2
System1,4 • Windows Server 2016
Database • SQL Server 2012 SP1/SP2+ • SQL Server 2016
Server* • SQL Server 2014 • SQL Server 2017
Storage Based on data integrated into Warehouse and/or transactional input within Budget
model (contact Partner)
• A highly available SSD setup
• A SAN that is optimized for online transaction processing (OLTP)
throughput.
• High-performance direct-attached storage (DAS)
Disk • Non-Raid configurations are supported, but redundancy will not be available.
Configuration • See notes for recommended RAID configurations5
* all items below.

1. SQL Server Standard or greater version. SQL 2016/2017 recommended

2. SQL Compact and Express are not supported.

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 3. The support SQL version are for BI360 specific databases and are not requirements of the source database,
typically the Enterprise Resource Planning (ERP) database. For example, if a customer has their Dynamics
database on a SQL2005 instance, it is not required to upgrade or move this database to a new SQL server.

Technical Information
1. The latest updates to the Operating System and Office are required. Please note that this may
require a reboot and therefore should be done during non-business hours if the installation is
being done on the Terminal Server
2. The Reporting application will install a small repository database on a designated SQL server
that can be the same server as the ERP and/or Warehouse.
3. BI360 typically supports service packs and cumulative updates of SQL. New versions of SQL
Server are tested and confirmed by Solver development team. Please contact Solver Support
(support@solverglobal.com) should you have any questions.
4. The BI360 Suite is not supported on systems that use FIPS or ADFS.

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Web Application Server
See the section below for the system requirements for the web server where the BI360 Portal
application will be installed.
System Requirements for BI360 Portal1
Operating System • Windows Server 2012
• Windows Server 2016

Ram 16GB+
CPU 2 Core
.NET Framework .NET 4.6
Server IIS 7+ with ASP.NET support
1. If installing Web Budgeting, the BI360 and/or ERP database must be set to SQL Compatibility mode
2008R2+. More information can be found here.

Report Rendering & Data Warehouse Services Server

BI360 utilizes Microsoft Service Fabric to manage the Report/Budget template rendering, Data
Integrations and other BI360 services. Depending on the size of the deployment, service fabric may be
installed on one or many virtual machines.
System Requirements for Rendering & Integration Services
Operating System • Windows Server 2012
• Windows Server 20162

Ram 16GB
Drive Space A minimum of 40 of GB available disk space
CPU 4 core or greater CPU
Other • Service Fabric
• NET Framework 4.5.1 or higher, full install
• Windows PowerShell 3.0
• The RemoteRegistry service should be running on all the machines

Nodes/VM’s • 3-5 Nodes (run on 1-5 Virtual Machines)

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ERP Integration

BI360 Reporting
BI360 Reporting is compatible with many ERPs. The following chart displays all the ERP versions that
BI360 Reporting is compatible with. If the ERP system implemented at your company is not shown in the
chart below, please contact a Solver sales person at sales@solveursa.com.

BI360 Reporting – Supported ERP Versions

AX GP NAV SL SAP Business One CRM Acumatica

4 9 4.0 6 8.8 4.0 4.0

1
2009 10 5.0 6.0 SP1 9.0 – 9.2 2011 5.0
1
2012 2010 R1-R2 2009 6.5 SP1-SP3 9.1 2015 6.01
2012 R1 – R3 2013 R1-R2 2013 7.0 SP1-SP2 9.21 2017 R1-R2
2015 R1-R2 2015 2011 2018
20161,2 20171 20151
20181,2 20161
1. Support on 4.6+ only
2. The Document Management Systems supported are DocLink, PaperSave, Visma Document Center and
Basware.

BI360 Reporting – Supported ERP Versions (cont.)

Sage 100 Sage 3002 Sage 500 Sage X3
1 1
2016 2014 7.0-7.6 6.0-6.5
20161 2014 91
2015 111
20161
20171
1. Support on 4.6+ only.
2. The Document Management Systems supported are DocLink, PaperSave, Visma Document Center and
Basware.

In addition to live reporting off the ERP database, BI360 may also be integrated to many ERP systems
and other data sources through the use of the BI360 Data Warehouse. Certain systems like Intacct have
been integrated to BI360 using the source system’s Web Services and as such, is not dependent on a
specific version of the ERP.

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Web Budgeting
BI360 Web Budgeting is compatible with many ERPs. The following chart displays all the ERP versions
that BI360 Web Budgeting is compatible with. If the ERP system implemented at your company is not
shown in the chart below, please contact a Solver sales person at sales@solverglobal.com.
Web Budgeting ERP Integration

Integration Form write-back

GP 10, 2010/R2, 2013/R2, 2015/R2 Supported

AX 2009 Supported

BI360 4.x Supported

NAV 2013/R2, 2015, 2016 Supported

SL 7/7SP1,SP2,SP3, 2011, 2015 Supported

Please see the BI360 Installation Guide for additional information on installing the BI360 Portal.

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Additional Information
Solver Support Center
The Solver Support Center (support.solverglobal.com) is the centralized location for users to learn more
about the BI360 Suite. From opening and managing your support tickets to reading knowledgebase
articles about the product, the Solver Support Center has everything a user will need.
Users may contact Solver Support if they have questions about the BI360 Suite. One of our technical
support consultants will gladly assist you.
Users can access the Solver Knowledgebase for more information about the entire BI360 Suite. From
user guides, white papers, training manuals and much more, the Solver Support Center has everything a
user will need to get started with the application.

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