RRM 160 User Guide

Oracle Order Management Cloud 2017 Implementation
Essentials Exam Study Guide

Getting Started
This is the Study Guide for Oracle Order Management Cloud 2017 Implementation Essentials Exam. This Guide has the
details of all the Objectives/topics of the Exam on which the questions are based. This Exam is one of the qualifying
criteria for OPN partners to get SCM Specialization.
Target Audience
Oracle Order Management Cloud 2017 Implementation Essentials Exam is for individuals who have implementation
experience at an intermediate level. It is not intended for beginners.
Job Role:
 Senior or Principal OM Consultant

 Solution Consultant transitioning to an Implementation Consultant role
Level of Competency:
 Candidates should have at least1-2 years of Cloud SCM/OM implementation experience.

 Participants should possess good knowledge of key technologies like: Cloud OM functionalities
 Deep experience in at least one other Oracle Product family is highly recommended.
Exam Topics
The Oracle Order Management Cloud 2017 Implementation Essentials Exam covers 12 topics:
 Oracle Order to Cash Cloud Overview

 Manage Order Pricing
 Global Order Promising
 Order Transformation
 Order Orchestration
 Change Management and Process Assignment
 Processing Constraints and Hold Codes
 Managing External Interfaces
 Configure Orders
 Shipping
 Advance Fulfillment and Integrations
 Reporting and Analytics for Order Management
Oracle Order Management Cloud 2017 Implementation Essentials Exam Study Guide page 2 of 22
Getting Started | Target Audience | Exam Topics | Training Options |

Exam Details per Topic | Exam Registration Details | Additional Resources
Levels of Knowledge
Each exam topic contains objectives and each objective is categorized as either a learner or practitioner level of
knowledge.
Learner items test foundational grasp and Example:

require product comprehension (not
“When setting up price list modifiers in Advanced Pricing, which
recognition or memorization).
three steps must be completed in order to successfully activate
surcharge and price break features?”
Practitioner items present on-the-job Example:

scenarios and require the ability to: integrate
1) “You are creating price list modifiers in Advanced Pricing.
and apply knowledge in new contexts, analyze
Your customer has three requirements: X, Y, Z. Identify the two
and troubleshoot complex issues, and solve
steps that must be completed in order to meet those requirements.
problems.
2) “You are running a two-instance database with six redo logs
defined. You decide to add a third thread to support a third
database instance, on the third node of the cluster.
Using command line administration, which two commands will

you execute to achieve this?
Training Options
Throughout the study guide each exam topic recommends one or several training/documentation titles:
Recommended Training
Online Training - recorded or live virtual training sessions
Oracle PTS Training* (Oracle SCM Cloud - Order to Cash)
(* based on qualifying criteria)

Oracle University Training - Oracle SCM Cloud: Order Management and Fulfillment Cloud Implementation
(instructor-led in-class training, live virtual class, on-demand training)
OPN Boot Camps - a combination of classroom lectures, hands-on lab exercises, and case studies
Recommended Documentation
Oracle Documentation – Cloud.Oracle.com > Order Management Cloud
(product manual in on-line format)
Doc.oracle.com > Implementing Order Management

Product tutorials - on-line information on how to use the product
Datasheets and white papers - documents that summarize the performance and other technical characteristics of a
product, machine, component
Books - product information written text that published in printed or electronic form
While the Oracle PartnerNetwork facilitates free access to online training, in class trainings often require a fee.

Exam Details per Topic
This section covers details associated to all exam topics such as: exam topics overview, objectives, levels of knowledge,
recommended trainings and sample questions. Specialization exams include all application functionalities not only the
most frequently used ones.
Topic 1: Oracle Order to Cash Cloud Overview
Objective Level
 Describe different Order types (e.g. Standard order, Return order) [Learner]
[Learner]
 Describe Fulfillment Lines and Orchestration Plans
 Create Extensible Flexfields and explain User Interface customization for Cloud [Practitioner]
 Explain how a user would create (and print or email) a formatted order document [Learner]
 Describe FOM drag and drop attributes

[Learner]
 Explain the Oracle Social Network (OSN) integration [Learner]
Sample Questions
Question: In which fulfillment process are orders shipped directly from a supplier to a
customer location?
A) Back-to back
B) Drop Ship
C) Internal Transfer
D) Consignment Order
Answer: B
Question: You have a requirement to only show certain Extensible Flexfield (EFF)
contexts in the Sales Order depending on the Business Unit (BU) selected on the
Header. There are two BU's defined in your system: BU1 and BU2, and there are two
Header Info EFF contexts defined: EFF_BU1 and EFF_BU2.When creating the sales
order, if the user selects BU1 on the order header then in the Edit Additional
Information dialog only the EFF_BU1 context should be displayed.
Which of the following statements is correct in order to meet this requirement?
A) This is not possible in Cloud Order Management with the current design.
B) From the Edit Extensible Flexfield page, click the “Manage Contexts” button in the
upper right hand corner to define the contexts you have decided to implement for a
specific BU

C) Create Categories per BU by selecting “Scheduled Processes” from under the Tools
menu and then publishing the EFFs per BU
D) Run the “Publish Extensible Flexfield Attributes” ESS program after the flexfields
are deployed
Answer: A

Topic 2: Manage Order Pricing
Objective Level
 Describe a Pricing Strategy [Learner]
 Describe Price Lists [Learner]
 Describe Discount Lists [Learner]
 Describe Shipping Charge Lists [Learner]
 Create Pricing Rules and a Price Matrix [Practitioner]
 Set up price material transfers logic [Practitioner]
Sample Questions
Question: Identify the Pricing rule for cost-plus pricing scenario and for evaluating
margin:
A. Price Lists
B. Discount Lists
C. Shipping charge lists
D. Cost Lists
E. Currency conversion lists
Answer: D
Question: Identify the type of Price List wherein you can define how high a price is
charged for a product:
A. Segment
B. GSA
C. Ceiling
D. Floor
Answer: C

Topic 3: Global Order Promising
Objective Level
 Create Order Promising Rules (Sourcing and Allocation rules) [Practitioner]
 Describe Data Collection and Order Promising [Learner]
 Describe Resolution of Backlog and Rescheduling of orders [Learner]
 Integrate Public GOP Web Services with external order capture and [Practitioner]
management systems
[Practitioner]
 Call a GOP web service publicly
Sample Questions
Question: Identify the Four elements based on which the Global Order Promising can
split the fulfillment of a line to promise:
A. Based on different sources of supply
B. Based on different shipping methods
C. Across different substitute items
D. Based on the date when the promise can be made
E. Based nn the requested dates
Answer: A, C, D, E
Question: Identify the Two costs that are not considered by the Global Order
Promising engine while doing a “Profitable-to-Promise” scheduling:
A. Resource consumption Cost (in case end item is to be manufactured)
B. Component Cost
C. Overhead Costs
D. Storage Cost (when cost of holding that item in inventory is high)
E. Standard Cost at internal Organizations
F. Cost of internal transfers between Organizations
Answer: C, D

Topic 4: Order Transformation
Objective Level
 Explain types of Transformation [Learner]
 Create Business Rules for Transformation [Practitioner]
 Describe Source Systems [Learner]
 Describe Web Services [Learner]
 Create Defaulting Rules [Practitioner]
 Set up the visual editor for Oracle Business Rules (OBR) [Practitioner]
 Create the pre-transformation rules to assign default values at the header [Practitioner]
and fulfillment line level
Sample Questions
Question: Identify 2 models that are available for Order transformation in the Order
Management Cloud:
A. Product Model
B. Supplier Model
C. Customer Model
D. Item Structure
Answer: A, C
Question: In Order Management Cloud, Sales Orders are transformed to following

entity:
A. Sales Order Line
B. Fulfillment Order Line
C. Shipment Line
D. Distribution Line
Answer: B

Topic 5: Order Orchestration
Objective Level
 Define Orchestration [Learner]
 Identify Components of Orchestration and create an Orchestration process [Learner]
 Describe Orchestration statuses [Learner]
 Define and Manage Jeopardy [Learner]
 Manage Fulfillment systems [Practitioner]
 Manage Fulfillment Lines [Practitioner]
Sample Questions
Question: During order orchestration, the external interface system manages
communication between Order Management Cloud and which other systems? (Choose
One)
A. Source Systems
B. Fulfillment Systems
C. External Order Capture Systems
D. External Order Management Systems
Answer: B
Question: Order Management creates assignment rules according to orchestration

groups and order attributes. Identify the three predefined orchestration groups used by
Order Management.
A. Shipment Set
B. Model or Kit
C. Standard
D. Fulfillment Set
E. CTO
Answer: A, B, C

Topic 6: Change Management and Process Assignment
Objective Level
 Explain Change Management [Learner]
 Manage Compensation [Practitioner]
 Define Process Assignment Rules [Learner]
 Revise Orders (add, modify or cancel) [Practitioner]
 Describe FOM supporting split lines for more efficient change order [Learner]
management
Sample Questions
Question: The Customer Service Representative in your company makes an update in
an existing sales order. Identify the attribute that has been updated while creating
revision on the sales order if a change order did not get created?
A. Requested Ship Date
B. Demand Class
C. Ordered Unit of Measure
D. Ordered quantity
E). Shipping Priority
Answer: B
Question: Your company wants to buy gym bags with the company logo for its
employees. You place an order at the internal purchasing site for 4 bags. The order
contains the following order lines:
• Sales Order Line 1: 4 red
When these fulfillment lines are on the Create Shipping step, a change order is created
as follows
• Sales Order Line 1: 4 navy blue
What is the sequence based on which change order will be compensated to the
downstream fulfillment system?
A. Header Processing Constraint > Change Attribute that identify change
> Line Processing Constraint > Compensation Pattern
B. Compensation Pattern > Header Processing Constraint > Line Processing

Constraint > Change Attribute that identify change
C. Header Processing Constraint > Line Processing Constraint >

Compensation Pattern > Change Attribute that identify change
D. Change Attribute that identify change > Header Processing Constraint >
Line Processing Constraint > Compensation Pattern
Answer: A

Topic 7: Processing Constraints and Hold Codes
Objective Level
 Create a Constraint Entity and a Processing constraint (including Order [Practitioner]
Validation)
 Describe the creation of a Hold Code [Learner]
 Release a Hold and Processing Constraint [Practitioner]
Sample Questions
Question: Your company noticed that significant costs were incurred in the last quarter
due to changes made to the Orders that were at the shipping stage and now wants you to
enable constraints to reject any changes once an order enters the shipping stage of an
Orchestration process.
Using the exhibit below, identify the correct combination of Constraint entity, record
set and validation rule set that is to be set up for the above process:
A. E1-2 , E2-4 , E3-6

B. E1-4 , E2-4 , E3-6
C. E1-2 , E2-5 , E3-6
D. E1-4 , E2-4 , E3-6
E. E1-1 , E2-3 , E3-6
Answer: C
Question: Identify the two statements that are true with respect to setting up Processing
Constraints & holds in OM Cloud:
A. Holds that get applied in the order capture system are visible in Order
Management, and can be released both from Order management & order capture
system.
B. Holds can be applied on scheduled & future tasks but not on a current
running task.

C. Flex fields in an Order line, can be enabled as a constraint entity
that Processing Constraint gets applied to.
D. System doesn’t allow creation of new "View entities" in addition to
the Pre-defined ones such as Order Lines, Order Headers etc for applying
Processing constraints.
E. System doesn’t allow creation of new Process task entities in addition
to the Pre-defined ones.
Answer: C, D

Topic 8: Managing External Interfaces
Objective Level
 Describe Web Services Registration [Learner]
 Create External Interface Routing Rules [Practitioner]
 Explain Notification of Business Events [Learner]
 Setup Fulfillment Order Task Layer [Practitioner]
 Import Orders [Practitioner]
 Customize user interface (Page Composer) [Practitioner]
 Delete orders from interface tables [Practitioner]

 Set up Collaboration Messaging Framework (CMK)
[Practitioner]
 Perform a sales order acknowledgement and advanced shipment notices
[Practitioner]
publishing with CMK (B2B)
Sample Questions
Question: Your enterprise has order management cloud to capture and manage orders
from various channels but the fulfillment is done in a legacy inventory application.
What is the mandatory set up that enables you to do the order fulfillment in legacy
application?
A. Manage Post Transformation Defaulting rules
B. Manage External Interface Routing rules
C. Manage Orchestration Process Assignment Rules
D. Define Oracle Business Rule with Compensation Pattern
Answer: B
Question: Your company is using Order Management Cloud to capture and manage
orders from different e-commerce gateway but the billing is done in a legacy financial
application. As per the business requirement, the fulfillment request for generating
receivable invoices for all lines in a sales order needs to be aggregated and sent to
legacy application. What step would you perform the aggregate the request?
A. Create a new custom task using the Fulfillment task layer
B. Create a new custom task using the Supply task layer

C. Create a new custom task using the Invoice task layer
D. Configure a fulfillment task routing rule with aggregation criteria based on

time limit or total number of lines
Answer: D

Topic 9: Configure Orders
Objective Level
 Select Configurable options in a Configurable product [Learner]
 Integrate with Oracle Pricing [Practitioner]
Sample Questions
Question: Identify four correct statements with regard to setting up User Interfaces
(UI’s) for configurator models.
A. A. UI Components such as UI Metadata, UI templates, UI template maps etc.

can be set up only in dynamically generated UI’s at run time.
B. B. UI of one model cannot be shared with other models
C. C. UI can be integrated with the UIs of hosting application
D. D. The shell template for a UI determine the visual layout of the control
templates or elements within a layout region
E. E. Each UI can have one or more layout templates per page
F. F. Generating an UI is an optional part of model definition
G. D. After you create the UI, you can change the UI template map by changing
the status to "Draft"
Answer: B, C, E, F
Question: While testing the user interfaces of a configurator model, you notice that the
set & sequence of User Interface pages, the navigation style, default UI controls is
not allowing you to locate & configure the most important elements of the model
easily & efficiently. You decide to go ahead with customizing the UI’s. Identify the 4
correct type of changes that you can bring in by customizing the User Interfaces (UI’s)
A. Change the location of generated UI items

B. Customize the configuration summary page
C. Add model nodes to the UI
D. Change the UI template map that you selected when creating the UI
E. Add non-model UI elements that enhance the appearance of the UI
F. Change the node represented by particular UI items
G. Control the visibility of UI elements
Answer: A, C, E, G

Topic 10: Shipping
Objective Level
 Describe Set up for basic Shipping [Learner]
 Manage Pick Waves and Pick Confirm transactions [Practitioner]
 Describe Ship Confirm [Learner]
 Create Shipping Rules [Practitioner]

[Learner]
 Perform Quick Setup for Shipping
Sample Questions
Question: Identify the four options available during ship confirmation process when the
shipped quantity is not entered manually.
A. A. Backorder
B. B. Cycle count
C. C. Stage
D. D. Pack
E. E. Ship Staged quantity
F. F. Ship Requested quantity
Answer: A, B, C, F
Question: Your company has the following business requirement: After the sales order
lines get pick released, a new line is added to the sales order. Under this situation, the
new line also should get appended to the original shipment. What action do you take to
meet this requirement?
A. Set the appending limit as Start of staging in Shipping Parameters

B. Set the appending limit as End of staging in Shipping Parameters
C. Run the process Create Shipments with the parameter Create Shipment set to
Yes
D. Run the process Create Shipments with the parameter Create Shipment set to
No
Answer: A

Topic 11: Advance Fulfillment and Integrations
Objective Level
 Explain Advance Order processing (Back to Back, ISO, DropShip) [Learner]
 Create Internal Sales Order utilizing the integration with Procurement [Practitioner]
Cloud
 Describe creation of Back to Back and DropShip orders utilizing the [Learner]
integration with Procurement Cloud
 Explain Integration with Manufacturing and Planning Cloud [Learner]
 Explain the Oracle ICS setup detail/process flow for drop ship and receipts [Learner]
Sample Questions
Question: An item is defined with min-max planning attributes having the
replenishment source type as supplier. What task needs to be executed so that purchase
requisition will get created for this item?
A. Submit the process Release Planning Recommendations
B. Submit the process Import Requisitions
C. Create a blanket purchase agreement for the item
D. Define Sourcing Rule for the item
E. Submit Process Supply Chain Orchestration Interface program

Answer: E
Question: Your company has two business units, BU1 in Atlanta and BU2 in China.
BU2 procures the goods from a supplier in China to fulfill a sales order created by BU1
where the supplier is asked to ship the goods directly to the customer of BU1 in USA.
The inventory organization associated to BU2 acts as the receiving and shipping trade
organization. What are the two mandatory set ups to be performed to execute this flow.
A. Configure Supply Chain Financial Orchestration flow for business process type
Procurement
B. Configure Supply Chain Financial Orchestration flow for business process
type Shipment
C. Supply Chain Orchestration Financial flow for business process type Internal
Transfer
D. Configure Drop ship financial flow with Requisitioning BU as BU1
E. Configure Drop ship financial flow with Requisitioning BU as BU2

Answer: B, E

Topic 12: Reporting and Analytics for Order Management
Objective Level
 Set up BI and Reporting [Practitioner]
 Set up Oracle Transactional Business Intelligence (OTBI) Metrics [Learner]
 Describe customized Reporting [Learner]
Sample Questions
Question: What are the three possible sources to build a BI publisher report required
for a shipping document in Order Management Cloud?
A. SQL query
B. Data Model
C. XML
D. Spreadsheet
E. Subject area
Answer: B, D, E
Question: Your company wants to build a dashboard that will provide the KPI of
fasting moving goods by combining the Inventory and Order Management Subject
Areas. What are the three options available to build cross subject area reporting in BI
Answer?
A. A. Combining queries from multiple subject areas Using common

dimensions
B. B. Combining queries from multiple subject areas Using local dimensions
C. C. Using ‘Set Operation’ to combine more than one result set from
different subject areas
D. D. Combining queries from multiple subject areas Using local and

Common dimensions
E. E. Creating queries from custom subject areas combing different subject areas
Answer: A, C, D

Exam Registration Details
Full exam preparation details are available on the exam page Oracle Order Management Cloud 2017 Implementation
Essentials (1Z1-347), including learning objectives, number of questions, time allowance, pricing and languages
available.
The OPN Certified Specialist Exams appointments are available worldwide at Pearson VUE Testing Centers.
Reservations can be made via phone or online.
Candidates must have an Oracle Web Account to access CertView and check their exam results. In order to have their
certifications reflected on OPN Competency Center, both CertView and Pearson Vue accounts must be updated with the
current OPN Company ID. Your Company ID can be obtained by contacting your local Oracle Partner Business Center
or by signing in to your OPN account.
Additional Resources
 Oracle SCM Cloud Knowledge Zone
 Oracle SCM Specialization
 OPN Guided Learning Paths & Assessments
 OPN Certified Specialist Exam Study Guides


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Oracle Order Management Cloud 2017 Implementation

Essentials Exam Study Guide

 Senior or Principal OM Consultant

 Candidates should have at least1-2 years of Cloud SCM/OM implementation experience.

 Oracle Order to Cash Cloud Overview

Getting Started | Target Audience | Exam Topics | Training Options |

Learner items test foundational grasp and Example:

Practitioner items present on-the-job Example:

Using command line administration, which two commands will

(* based on qualifying criteria)

Getting Started | Target Audience | Exam Topics | Training Options |

Getting Started | Target Audience | Exam Topics | Training Options |

Topic 1: Oracle Order to Cash Cloud Overview

 Describe FOM drag and drop attributes

Getting Started | Target Audience | Exam Topics | Training Options |

Getting Started | Target Audience | Exam Topics | Training Options |

 Describe Price Lists [Learner]

 Describe Discount Lists [Learner]

 Describe Shipping Charge Lists [Learner]

 Create Pricing Rules and a Price Matrix [Practitioner]

 Set up price material transfers logic [Practitioner]

C. Shipping charge lists

E. Currency conversion lists

Getting Started | Target Audience | Exam Topics | Training Options |

 Describe Data Collection and Order Promising [Learner]

 Describe Resolution of Backlog and Rescheduling of orders [Learner]

Getting Started | Target Audience | Exam Topics | Training Options |

 Create Business Rules for Transformation [Practitioner]

 Describe Source Systems [Learner]

 Describe Web Services [Learner]

 Create Defaulting Rules [Practitioner]

Question: In Order Management Cloud, Sales Orders are transformed to following

B. Fulfillment Order Line

Getting Started | Target Audience | Exam Topics | Training Options |

 Identify Components of Orchestration and create an Orchestration process [Learner]

 Describe Orchestration statuses [Learner]

 Define and Manage Jeopardy [Learner]

 Manage Fulfillment systems [Practitioner]

 Manage Fulfillment Lines [Practitioner]

C. External Order Capture Systems

D. External Order Management Systems

Question: Order Management creates assignment rules according to orchestration

Getting Started | Target Audience | Exam Topics | Training Options |

 Manage Compensation [Practitioner]

 Define Process Assignment Rules [Learner]

 Revise Orders (add, modify or cancel) [Practitioner]

A. Requested Ship Date

C. Ordered Unit of Measure

E). Shipping Priority

B. Compensation Pattern > Header Processing Constraint > Line Processing

Getting Started | Target Audience | Exam Topics | Training Options |

C. Header Processing Constraint > Line Processing Constraint >

Getting Started | Target Audience | Exam Topics | Training Options |

 Describe the creation of a Hold Code [Learner]

 Release a Hold and Processing Constraint [Practitioner]

A. E1-2 , E2-4 , E3-6

Getting Started | Target Audience | Exam Topics | Training Options |

Getting Started | Target Audience | Exam Topics | Training Options |

 Create External Interface Routing Rules [Practitioner]

 Explain Notification of Business Events [Learner]

 Setup Fulfillment Order Task Layer [Practitioner]

 Import Orders [Practitioner]

 Customize user interface (Page Composer) [Practitioner]

 Delete orders from interface tables [Practitioner]